Dorset Business Focus | December 2021

COMPLIMENTARY

ISSN 2752-6313 (Print) | ISSN 2752-6321 (Online)

DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 35, DECEMBER 2021

TAKING CARE OF OUR BUSINESS LEADERS ROUTES TO RESILIENCE: WHAT ARE YOUR TOP TIPS FOR DE-STRESSING?

CAREERS & APPRENTICESHIP SHOW 2022; INVESTING IN THE FUTURE

DORSET CHAMBER EXTEND CHERRIES PARTNERSHIP

BOURNEMOUTH AIRPORT SEES FIVE NEW INTERNATIONAL ROUTES

DORSET BUSINESS FOCUS / WELCOME

Hello and welcome to the latest edition of Dorset Business Focus. It’s hard to believe it’s December already. This year seems to have flown.

I’d like to briefly reflect on our inaugural GU6 event at AFC Bournemouth on 12th November. GU6 (or Got Your Six, a WW2 flying formation) is a Dorset Chamber project designed to provide mental health support to our business leaders. The project recognises the huge challenges and pressures that business owners often face on their own and the toll this can take on our mental health. The event was a huge success and gave the opportunity to share experiences and practical tips in a warm and welcoming environment. Thank you to everyone who attended. GU6 is building a bank of qualified mental health first aiders who offer their support to businesspeople and if you’d like to be involved, please do get in touch. Special thanks to our sponsors Lester Aldridge.

Now we are all returning to life as we knew it, our events programme is back in full swing. We continue to deliver monthly online network events which remain popular and have also now built a strong new face to face programme. There is no doubt that people are really welcoming the opportunity to meet in person and these events are proving to be extremely popular. I’d recommend early booking as many events sell out quickly. We remain very mindful of Covid, and every event is fully risked assessed to protect all attending. You’ll receive a warm welcome and you can see all our events on

our website.

We were recently invited to nominate one business for each of the five categories in the British Chamber of Commerce national business awards and I’m delighted to announce that two of our five nominations are regional winners.

Firstly, Field International Group are the regional winner of the Global Reach category, celebrating business growing and expanding on a global level.

An ambitious and highly respected business, this recognition is so well deserved and my congratulations to all at Field.

Our other regional winner is Carbon Kapture in the Problem Solver category, recognising businesses taking an innovative approach in providing solutions to problems. Carbon Kapture is a highly innovative Dorset business helping businesses offset their carbon footprint through supporting the growth of seaweed in the ocean.

Seaweed, specifically kelp, grows at a phenomenal rate and has the effect of sucking up CO2 in the ocean and supporting the growth of the natural environment. The seaweed can then be farmed and as a product, can be used to create new artificial reefs, again supporting the development of the natural eco-system. Traditionally trees are grown to help offset our carbon footprint and this is a highly innovative and a much quicker solution.

Both are very worthy winners and go forward to the national finals. I’m thrilled that Dorset has two of the five regional winners and huge congratulations and best of luck to both.

Finally, I’d like to take this opportunity to wish you and your families a very happy Christmas and successful 2022. Our hope is of course that our recovery continues after a very difficult time and as always, if there is anything we can do to help you, please don’t hesitate to call on us. We’ll continue to do our absolute best to support Dorset businesses.

Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

Do rse & wish you a Pulf t Ch Merr ord am y Chr istm Pub ber as an d a Pr licit y osp

Contents 06 Careers and Apprenticeship Show

25 New Faces, New Places

08 OnBuy celebrates 5th Birthday

26 Affiliated Chambers

11 President’s Column 13 Dorset Chamber extend Cherries partnership 14 One in six people use pet’s name as password 17 Mainstream house prices expected to rise by 13.1 per cent in next five years 20 Member Benefits 22 Five international routes from Bournemouth Airport 24 YMCA Bournemouth, The BIG Sleep Easy 2021

28 Ellis Jones Solicitors wins new recognition 30 Inspire welcomes the return of its face-to-face Business Academy 33 Lester Aldridge featured in The Times Best Law Firms 2022 34 Dorset Mind launch ‘Move Your Mind’ wellbeing initiative for 2022 37 Dorset technology businesses combine forces to launch new UK-wide Cloud Technology Provider

39 Dorset manufacturer set to expand workforce following £3 million investment in machinery

erous

New

Year

41 International trade 42 Dorset Gateway 43 Bournemouth University Nursing Students awarded Lewis-Manning Hospice Care end-oflife care Scholarships 46- 47 New Members 54 Events and training 55 Social Diary 57 -63 Dorset Business Directory

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Routes to Resilience DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk

Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

Lead Designer Louis Pulford

EDITORIAL

Hayley Moore

hayley.moore@dorsetchamber.co.uk

louis@pulfordpublicity.co.uk

Media Sales

01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / NEWS

Liz Willingham at LizLean PR & Xanthe Grace at Dorset Chamber

Routes to Resilience

Dorset Chamber recently held their first in-person GU6 event; part of their initiative specifically focusing on supporting the mental health of our business leaders.

The event, sponsored by Lester Aldridge and held at AFC Bournemouth featured talks from personal development speaker Peter Radford, local entrepreneur Andy Coleman who spoke about his personal experience and demonstrated strategies for overcoming stress, and financial planning expert Gary Neild who gave tips on how to prevent financial stress.

One of the key themes was ‘Routes to Resilience.’ We explored ways in which we can help our business leaders to feel strong, empowered and motivated. By nurturing a network of like-minded people we can ensure that we share experiences and talk to peers who empathise with the specific challenge of running a business.

Routes to Resilience allowed people to share their top tips for de-stressing. It threw up some thought-provoking suggestions which can be used by anyone as tools to prevent overwhelm.

One of the key things to come out of the event was how we recognise our own stress.

The visual imagery of the stress bucket 4

December 2021 | Dorset Business Focus

was very inciteful. It is important that we recognise when things are starting to get out of control, so that we can ‘nip it in the bud’ before it becomes a full-blown crisis.

The top 10 tips from our Routes to Resilience exercise were: •

Pets

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Walking

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Exercise

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Pampering

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Creativity/cooking/painting

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Learning a new skill

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Growing something

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Friends/laughter

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Mindfulness

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Surrounding yourself with cushions - not just the padded kind, but also friends and a support network.

•

Taking time out to checkin with yourself daily. /company/dorset-chamber/

Finding your own outlet valve is especially important at this time of year as Christmas adds its own unique pressures and stresses.

After nearly two years we are faced with a raft of Christmas parties, social events and family gatherings. These can induce anxiety for even the most ardent party-goers.

According to the ONS, one in five adults experienced depressive symptoms in early 2021, more than double the number seen before the pandemic. Undoubtedly the problem will not go away in the short-term. We therefore need to be as aware and alert as possible, looking out for any loved-ones who may be struggling.

We believe that having a supportive peer network of Champions who have received Mental Health First Aid training and are available for those business leaders that are struggling and need to reach out is vitally important.

If you wish to become a GU6 Champion, please email GU6support@dorsetchamber.co.uk to find out more information.

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@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

GU6 LAUNCH VITALITY STADIUM, AFC BOURNEMOUTH

12th November 2021

SPONSORED BY LESTER ALDRIDGE

Panel Debate

Stress Bucket

Gary Neild at Blue Sky Finacial Planning

Peter Radford Speaker

Peter Rufus at Helpful Hounds Assistance Dogs, Raffy & Suzannah Kennedy at Dorset Gateway more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

Careers and Apprenticeship Show Thursday 17 March 2022 | 9.00am – 3.00pm and 4.00pm – 7.00pm Dorset employers are committed to providing excellence in terms of training and investment for our future workforce.This event allows YOU to gain access to students across all schools in Bournemouth, Christchurch and Poole aged 15-19 who are investing in their future careers.

This event will see BCP 0-19 Team in Education, the Dorset LEP, Dorset Careers’ Hub, Dorset Chamber and major businesses and training providers promote the exciting careers, education and training opportunities for young people in BCP and Dorset. We are delighted that Superior Seals Ltd are our key sponsor for 2022.

Thousands of school pupils will attend during the day with hundreds more signing up for the evening sessions that parents are also invited to. Bookings have gone live to schools and we have had an overwhelming interest from schools across BCP Council to attend.

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December 2021 | Dorset Business Focus

Councillor Nicola Greene, Portfolio Holder for Council Priorities and Delivery said: “The Careers and Apprenticeships Show is an excellent chance for young people in our community to learn more about the wide range of opportunities which are available for them in the Dorset area.

“Teams from BCP Council will be on-site to give students and parents more information on careers, education and training resources.

The last time that this event was run, we found that there was a 3% increase in interest in apprenticeships.

“We would like to thank Superior Seals, the Dorset Chamber and all of our partners for their support in helping us bring this event to life. As part of our Brighter Futures strategy, we will continue to encourage young people to make educated decisions about their future, encouraging them to meet their full potential.”

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As an employer the benefits are: • Direct access to students, teachers, parents and careers • Opportunities to talk face to face with students, parents and careers advisors • One large event as opposed to lots of small school events • Networking with other sector and same sector organisations We welcome all employers to exhibit if you offer apprenticeship opportunities.

To book your stand: www.dorsetchamber. co.uk/careers-apprenticeship-show-2022 Further information: www.careersandapprenticeshipshow.co.uk Should you have any questions email: careersandapprenticeshipshow@bcpcouncil.gov.uk

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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

Five years ago, retail entrepreneur Cas Paton made a decision that would change the eCommerce landscape forever.

Keeping trust and transparency at the core, he created an online marketplace that would be a fair environment in which retailers could grow. Several years of unwavering success and meteoric growth later, Paton and team set their sights on yet another record-breaking year.

“We’ve come so far in such a short period of time. Five years ago, we opened OnBuy for retailers and customers, and we had none of either. We knew it would be hard going to get the business moving, but marketplaces are incredibly difficult to start gaining traction, as you open your doors with nothing to sell, and no traffic to offer the retailers, in order to incentivise them to sell.” commented Paton.

“Looking back to when I first started planning the business, I was warned against starting OnBuy from the very beginning. Investors in the venture capital world all thought it was impossible, starting out in an industry sector dominated by goliath brands.

“But I look back now and pinch myself.

Beyond sales and reach, we’ve expanded our team 10x, with over 100 roles still to be filled!

We’ve grown an impressive network of over 10,000 retailers and trusted brands, offering over 36 million products, providing the very best in choice for our customers,” Paton added.

Having achieved record figures in growth

in its first three years, OnBuy was dubbed the largest UK-owned marketplace in 2019*. Since then, OnBuy has bucked the market trends and continued to grow at an exponential rate. Last year, lockdown doubled OnBuy’s sales overnight, as OnBuy sought to protect retailers from other marketplaces focusing specifically on ‘covid essentials.

“Other marketplaces dedicated efforts to COVID related products, capitalising on the demand. Many retailers were struggling to get sales, and we gave them a new route to more customers. As a result, we grew our product count by millions, and ultimately gave our customers more choice, resulting in more sales, and finished the year with a stronger business.”

The result, OnBuy’s fourth year of trading finished on a high that they believed was going to be tough to follow. However, despite online retail sales dropping dramatically across the industry, OnBuy’s sales are continuing to soar, demonstrating its ability to drive additional revenue for retailers, and that OnBuy is increasingly meeting the needs of the customer.

“We’ve experienced overwhelming success and grown at an outstanding pace - it’s clear to see that there’s an appetite for choice in the ecommerce landscape and that an alternative marketplace was indeed

We’re delighted to have hit our 5-year milestone, but our focus now is to improve our product and continue to grow our community 8

December 2021 | Dorset Business Focus

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what people wanted,” added Paton. “We’re delighted to have hit our 5-year milestone, but our focus now is to improve our product and continue to grow our community.

“It’s been five years of hard work - which has seen good times and challenges. I wouldn’t be here if it weren’t for my motivated team and we’re all excited to continue this journey together. Now it’s on to the exciting future, and we have huge plans that are already in motion,” Paton concluded.

OnBuy has become an award-winning marketplace connecting millions of customers with thousands of trusted retailers and an impressive network of logistics partners including Fedex, Royal Mail and DHL. Today, shoppers can choose from over 36 million products from more than 10,000 retailers trading on the platform numbers that are increasing every day.

•

Key stats over the last year:

•

224% annual growth in revenue

•

80% increase in retailers on the marketplace, with over 10,000 selling through the site

•

71% increase in live product listings, with more than 36 million products available to buy on the website

www.onbuy.com

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December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

Presidents Column

by Caron Khan

Dorset Chamber chief executive joins Weymouth College board Weymouth College has strengthened its board with a heavyweight appointment from Dorset’s business world.

It has welcomed Dorset Chamber chief executive Ian Girling as it steps up its commitment to support employers, boost skills training and help drive the local economy.

The chamber – the voice of business in Dorset – is the county’s leading business support organisation with more than 700 members representing 37,000 employees.

Weymouth College provides education and training for more than 3,000 students – including more than 1,300 young people, 500 adults and 500 apprentices – and works in partnership with 400 local employers.

Richard Noah, chair of the Weymouth College Corporation, its governing body, said: “We are extremely pleased to welcome Ian to the Weymouth College Corporation.

“Ian has been a strong supporter of the college’s ongoing employer services programme and the experience and commitment to skills training Ian brings to our corporation is much appreciated.”

Ian is a long-standing supporter and champion of further education in Dorset, working closely with providers as well as the Dorset Careers and Enterprise Company. He is also on the board of the more news online - www.dorsetchamber.co.uk/news

Dorset Local Enterprise Partnership.

He said: “Building close links between education and businesses is becoming more important than ever as colleges are expected to deliver provision that is totally in line with and meets the requirements of business.

“As a chamber we are committed to helping build links between education and business. I’m delighted to join the Weymouth College Corporation.”

Weymouth College, based in Cranford Avenue, is a member of the Dorset Chamber as well as the Weymouth and Portland, and Dorchester chambers.

It offers more than 250 courses, including apprenticeships in over 20 sectors, degree level courses, adult skills learning and a wide range of vocational and corporate training for the workplace – including the development of flexible provision to meet the exact skills needs of local employers.

The college, which has a ‘good’ Ofsted rating, recently unveiled state-of-the-art centres of excellence for engineering and construction with backing from the Dorset Local Enterprise Partnership (LEP). www.weymouth.ac.uk

I’d like to congratulate everyone on still being here as amazing business leaders, despite the catastrophic impact of the pandemic. Your relentless ambition and perseverance is truly inspiring, not to mention your willingness and ability to adapt and evolve in the face of adversity. This is what defines a true business leader, and is why I am so incredibly proud to have served as President the past months.

You have shown that you can survive even the harshest of climates, and it’s this resilience that also underpins the Chamber, who has spent the last year driving itself and its members forward with a renewed focus on wellbeing – a focus that we can all agree is imperative to survival, both as businesses and as individuals.

The appointment of Xanthe Grace, a dedicated Health and Wellbeing Co-Coordinator, demonstrates our commitment to workplace wellbeing, and we believe and hope that every employer will nurture their own employees with the same empathy and understanding. In doing so, you’ll make huge strides in creating a positive work environment where the business and individuals thrive.

But, despite the worldwide focus on physical and mental health in the workplace, there are many wellbeing issues that have, for so many years, been ignored. For example, the menopause. We are incredibly proud to have stepped out of the corporate comfort zone to talk openly and lead the conversation on this massively important issue.

We’re now talking honestly and empathetically about the real experiences of women at work, and how we can improve their experiences in the workplace.

I hope that this conversation continues and that attitudes begin to change so that more women feel empowered to continue their careers and succeed.

And with the recent launch of Got Your 6 (GU6), we’re also leading the conversation around the mental health of our business leaders, whose own wellbeing can often get overlooked. By building a network of business leader ‘champions’ who have undergone Mental Health First Aid training, we’re able to provide confidential support for business leaders so that they have the inner resources to continue doing what they do best – growing their businesses, nurturing their employees, and contributing so dynamically to Dorset’s thriving business community.

By thinking ‘outside the box’ and focusing our attention on areas that were previously in the shadows, the Chamber’s been able to buck the trend of the pandemic and actually prosper and grow. An example of this unwavering ambition is reaching out to our Chamber colleagues in Singapore to develop a partnership where the two chambers can work together on joint initiatives for the good of our members.

We can also boast 100 % retention of Business Partner members, which proves that the Chamber is still very much valued as a vital part of the Dorset Business community. And to demonstrate our real belief in, and commitment to our members, we’ve put forward several businesses to be recognised nationally for their excellence at the British Chambers Awards – I am particularly very proud that Field International got through to the Winner or Winners awards, and very much hope they come out on top!

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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

Ian Girling, Chief Executive at Dorset Chamber & Rob Mitchell, Commercial Director at AFC Bournemouth

Dorset Chamber extend Cherries partnership AFC Bournemouth and Dorset Chamber have extended their partnership, with the organisation also continuing its role as an official partner of AFC Business.

Dorset Chamber’s mission is to support Dorset’s businesses and its economy by promoting excellence, driving growth and providing a voice for business.

AFC Bournemouth are one of just two premium partners of the long-established organisation, who promote and represent the interests of businesses across the county while being a key

voice advocating strong economic growth.

The Chamber were established in 1949 and are accredited members of the British Chambers of Commerce.

Dorset Chamber have been partnered with the Cherries since 2012 and are regular attendees at AFC Business events and also host their own event at Vitality Stadium.

Ian Girling, Dorset Chamber chief executive said “We’ve had a long and successful partnership with AFC Bournemouth which we highly value.

“The club plays a pivotal role within the Dorset

The club plays a pivotal role within the Dorset business community and is a natural partner for the Chamber of Commerce for the County more news online - www.dorsetchamber.co.uk/news

business community and is a natural partner for the Chamber of Commerce for the County. We are delighted to continue our Premier Business Partner relationship with AFC Bournemouth.”

Rob Mitchell, commercial director at AFC Bournemouth, said: “Our link up with Dorset Chamber is really important to us as we are two organisations at the heart of the county and looking to promote the area.

“We have been associated with Dorset Chamber and shared successes over many years and are now excited to see what the future holds as we continue to work together.” www.afcb.co.uk 13

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

One in six people use pet’s name as password Other common and easily hackable password choices include the names of relatives and sports teams, a UK study reveals.

As many as 15% of Brits use their pets’ names as passwords to “protect” their online accounts, according to the United Kingdom’s National Cyber Security Center (NCSC). The agency cited figures from a survey that revealed how a worrying number of Brits leave themselves wide open to account takeover and other attacks.

As many as 14% use family members’ names as part of their passwords. Another 13% use a date that is important to them, with 6% integrating the name of their favourite sports club or team into their passwords. Also, 6% admitted that they use “password” as the whole

or part of their password.

In all these cases, cybercriminals could easily break into the accounts. Indeed, the results of the survey aren’t too dissimilar from a similar study three years ago.

“We may be a nation of animal lovers but using your pet’s name as a password could make you an easy target for callous cyber criminals,” said Nicola Hudson, NCSC Director of Policy and Communications.

The agency also urged people to use proper password-creation techniques in lieu of resorting to easy-to-remember passwords.

We may be a nation of animal lovers but using your pet’s name as a password could make you an easy target for callous cyber criminals

“I would urge everybody to visit cyberaware. gov.uk and follow our guidance on setting secure passwords which recommends using passwords made up of three random words,” Hudson said.

It’s worth noting that poor password choices affect people the world over and aren’t limited to just the United Kingdom; the latest annual list of the most commonly used passwords shows an abundance of such examples.

NCSC also urged everybody to avoid another common password mistake – recycling the same password over and over again. Instead, you should use a unique and strong password or passphrase for each of your accounts, especially the valuable ones, and whenever possible, couple it with an added later of protection – multi-factor authentication. To avoid the hassle of remembering all those credentials, you should also consider using a password manager.

The survey also revealed that people are creating more and more online accounts, with 27% of those quizzed saying that they have at least four more new accounts compared to the same time last year. Meanwhile, 6% reported they have added more than 10 new accounts over the past 12 months.

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December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Mainstream house prices expected to rise by 13.1 per cent in next five years Mainstream house prices throughout Dorset are expected to grow by 13.1 per cent over the next five years – with an increase of 3 per cent in 2022 according to latest research.

New figures from estate agents Savills show the average cost of a home in the region is predicted to rise to £386,769 by 2026 compared to the current average of £341,971.

The increase is on par with the figure forecast for the UK as a whole, with prices also expected to rise by 3.5 per cent in 2022. It means the average cost of a home in the UK would increase from an average of £327,838 to £370,785 by 2026.

At the higher end of the market – broadly the top 5 to 10 per cent by value – prices in the region are predicted to grow by 19.3 per cent over the next five years and by 4 per cent in 2022.

Ashley Rawlings, head of residential sales at Savills Wimborne, said while there was likely to be less urgency in the market next year, demand for property in popular

towns and villages looks set to continue.

“After such intensity in the market and without the imperative of a stamp duty holiday, we know there’s likely to be less urgency from 2022,” he said. “As a result, coupled with the first anticipated interest rate rise, our researchers expect price growth in the near term to be somewhat more muted than we have seen of late.

However, the number of homes coming to the market has also been constrained and this – combined with relatively low unemployment rates and a robust economic performance coming out of a recession – means we simply expect to see softer growth rather than prices falling.

It’s also worth bearing in mind that Dorset has experienced above average increases

After such intensity in the market and without the imperative of a stamp duty holiday, we know there’s likely to be less urgency from 2022 more news online - www.dorsetchamber.co.uk/news

in house price growth for the past decade or more. So, it’s perhaps no surprise to see other parts of the UK now catching up.

That said, the regional increases we are predicting remain greater than those forecast for properties in London, while we still expect changes in working patterns to underpin demand in more rural areas, albeit to a lesser degree than over the past 18 months.

With its excellent schooling, variety of high-quality housing stock and access to lots of green space and open countryside, Dorset has always been – and will continue to be – a popular choice for a wide number of buyers.

A shortage of available properties on the market also means that homes in the most popular towns and villages will continue to be in high demand. There will always be areas that buck the trend and perform better than the wider forecasts. However, setting a realistic asking price from the start will be key to maintaining momentum as we move into the new year.”

www.savills.co.uk 17

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December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

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DORSET BUSINESS FOCUS / MEMBER BENEFITS

Member Benefit:

Member Offer:

Connect Our member-exclusive events place you with businesses who want the same as you – to connect with people and organisations that are invested in growing, learning, and supporting each other and the local economy.

In addition, our commitment to providing feedback on business issues to the highest levels of regional and national Government are invaluable – as part of the British Chambers network the voice of your business can be heard where it counts and alongside those like you who face the same challenges and seek similar solutions.

Free, Full Business Review, thanks to Antony Batty & Company LLP Antony Batty & Co in Bournemouth help both businesses and individuals with turnaround restructuring and insolvency.

Until 31st March 2022 they are pleased to offer Dorset Chamber Members a Free, Full business review to guide them through all the options that are available to them in these unprecedented times.

Contact: Elaine Wilkins | 01202 201561 www.antonybatty.com

Talk to Julie for more membership details…

01202 714810 | Julie.cullen@dorsetchamber.co.uk

Join the Dorset Chamber today to recieve the benefits of all Dorset Chamber Members

Visit: www.dorsetchamber.co.uk/join #GetBusinessDone

QA Employer Apprenticeship Incentive extended until January 2022 The apprenticeship incentive will now run until the end of January 2022. All employers hiring apprentices during this period will receive an incentive of £3,000 per apprentice in England, regardless of the apprentice’s age. An additional £1,000 is available for apprentices aged 16 to 18 years old, or under 25 with an Education, Health and Care Plan. Previously the scheme was due to finish at the end of

September 2021.

To plan ahead for your January Starts through QA Apprenticeships, please contact me directly to discuss solutions and the many possibilities available to your business.

How can QA help?

QA has an established and proven track record of recruiting tech apprentices for our clients. Working with specialist partners, QA is

able to help clients access a wider and more diverse pool of talent. QA has launched the careers of over 30,000 apprentices and offers programmes in the most in-demand tech disciplines including data, digital marketing, cloud, cyber and software engineering.

With apprenticeship programmes from A-Level to MSc level, QA helps apprentices develop further and faster, shaping the next generation of technologists, leaders and innovators and providing the sought-after tech skills employers need.

QA works with employers ranging from global brands through to local authorities and SMEs, helping organisations develop their apprentices’ tech skills through an awardwinning approach to apprenticeship delivery, as well as providing exceptional support to manage safeguarding, learner services and line manager support with dashboard reporting. The QA apprenticeship team is also on hand to help employers navigate the apprenticeship levy.

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December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Five international routes from Bournemouth Airport Bournemouth Airport sees the start of five international routes with Ryanair ranging from winter sun in Gran Canaria to city breaks in Hungary, Ireland, Portugal and Poland.

Ryanair starts weekly (Sunday) flights to the popular Spanish island of Gran Canaria from October, while those looking for a city break can choose twice-weekly flights to Hungary’s spa city of Budapest (Wednesday and Sunday), or explore 1,000 years of history in Ireland’s capital, Dublin (Thursday and Sunday).

From November Portugal’s charismatic coastal capital, Lisbon, is within easy reach with the start of twice weekly (Tuesday and Saturday) flights.

And the following day Ryanair will start a twice-weekly (Wednesday and Saturday) service to the beautiful city of Wroclaw, known as the ‘Venice of Poland’ for its maze of islands and bridges on the river Odra.

Steve Gill, Managing Director of Bournemouth Airport, said: “These five new routes from

These five new routes from Ryanair are all great additions to Bournemouth Airport’s growing international network

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December 2021 | Dorset Business Focus

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Ryanair are all great additions to Bournemouth Airport’s growing international network. Whether holidaymakers are looking for winter sun in the Canary Islands or city breaks in some of Europe’s most historic cities, there’s even more choice available from their local airport.”

The new routes take to 13 the number of destinations from Bournemouth Airport now confirmed by Ryanair, in five countries, in its 2021/22 schedule.

They include Spain (Alicante, Girona (Barcelona), Gran Canaria, Malaga, Murcia, Palma de Mallorca, Tenerife), Ireland (Dublin), Hungary (Budapest), Poland (Krakow and Wroclaw) and Portugal (Faro and Lisbon).

The new routes now take us to 13 destinations from Bournemouth Airport now confirmed by Ryanair, in five countries, in its 2021/22 schedule. www.bournemouthairport.com

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DORSET BUSINESS FOCUS / NEWS

FOCUS ON

legal

with Frettens Solicitors

The end of winding up petition protection; a summary In the first lockdown the government introduced many measures to help struggling companies. One was protection against winding up petitions (a court process where a business that is owed money can shut down its debtor unless they pay what they owe).

This protection was intended to end in September 2020 but was extended, eventually ending on 30 September 2021.

New rules, which started in October 2021, still help financially weakened companies. But companies have less protection than before.

Here’s a summary of the new rules…

Landlords are still banned from using winding up petitions to force their business tenants to pay rent that is unpaid because of Covid-19. This runs with other temporary rules that stop commercial landlords from evicting non-paying tenants, because of Covid-19. These temporary rules should last until 31 March 2022.

Other creditors can use winding up petitions to put pressure on companies to pay debts (or to force them into liquidation, if they don’t pay). But: • Only if they are owed £10,000 or more (a much larger figure than the pre-Covid-19 £750).

• They must give 21 days’ notice to the debtor and ask for payment proposals.

They must not dismiss proposals casually; they will need a reason.

• In most cases they still need to serve a statutory demand on the debtor too (which gives them 21 days to pay).

They can serve both documents at the same time. There is no need to wait for one to expire before sending the other to the debtor.

YMCA Bournemouth, The BIG Sleep Easy 2021 Would you Sleep Rough so others don’t have to?

Almost 15 local businesses from the Bournemouth, Poole and Christchurch area did.

Sleep Easy is a National YMCA initiative that has raised over £1.5m since 2010.

Sheena Dayman, the Events Manager at YMCA Bournemouth, has co-ordinated businesses and local Schools over the last three years to actively get involved.

In 2019, 460 students raised almost £25K, and local businesses raised £45K. In 2021 it was curtailed due to Covid but businesses, and many individuals, still took part in their own gardens.

The participants on Saturday 16th October 2021 gave up their bed for a night and slept in cardboard boxes, raising invaluable awareness as well as funds for YMCA to continue their quest in ending homelessness. Unlike those who are homeless, the individuals did this with friends, in a safe and secure place and only for one night.

One of the box sponsors, Matthew Barrow, Managing Partner at Lester Aldridge, said “YMCA Bournemouth is an integra; part of our community and by taking part in this event we are helping the change the local social landscape.”.

Homelessness continues to be on the increase, the statistics are shocking.

Life expectancy for females on the

streets is reduced by up to 30 years!

And it’s not just about sleeping on the streets, there are also many people who are sofa-surfing and have no safe place to call home. YMCA’s mission has always been to provide that safe place…home. YMCA passionately believes that everyone should have a secure place to call home, and its local work/impact is focused on this aim.

Sheena Dayman commented, “We do so much more than just give people a roof over their heads, although we do that very well.

We give our residents invaluable one-to-one support and the life skills/tools to move forward gaining independent living. We change lives….”

Sheena’s shelter was aptly named ‘House of Joy’, another reminder that YMCA aim to bring lasting JOY to those they support locally in our community.

The need for the YMCA, and agencies like them, continues to be great. You can make a donation to Sheena’s page at www.uk.virginmoneygiving.com/SheenaDayman www.ymcabournemouth.org.uk

This is a step back towards ‘normal’.

HMRC have used winding up petitions in the past, to collect unpaid VAT and PAYE contributions. It will be interesting to see what their policy is on the exercise of their newly restored legal rights.

01202 499255 | mniekirk@frettens.co.uk www.frettens.co.uk

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New Faces, New Places

Sponsored by

Celebrating new roles being filled within the Members of Dorset Chamber

Ellis Jones Solicitors appoints its record 19th Partner Regional law firm Ellis Jones Solicitors has strengthened its top team with Private Client specialist Richard Smith in its Wills, Trusts and Probate Department.

Richard has practised in Dorset throughout his 17-year legal career and is a trustee at Age Concern Christchurch. www.ellisjones.co.uk

Creditplus accelerates growth with appointment of Head of Sales Creditplus have welcomed Craig Clapham to the management team as Head of Sales, based at the Poole headquarters. Craig’s position will see him leading an experienced team of finance consultants and vehicle specialists, who guide drivers through the process of getting a new car. www.creditplus.co.uk

New Business Development Manager for Clever Software Group Clever Software Group welcomes Simon Green who brings a wealth of Sales and Marketing experience to the bespoke software development company and looks forward to introducing himself to Dorset Chamber through networking events. www.cleversoftwaregroup.com

Forest Holme Hospice Charity welcomes Charlotte Franklin to its fundraising team Charlotte originally worked at the hospice charity as an Intern on a year’s placement, before joining the fundraising team in Poole full-time in September. www.forestholmehospice.org.uk

www.bournemouthhilton.com

Katie joins Lewis-Manning Hospice Care as Director of Finance & Operations With a background spanning 3 decades in the Financial Services sector, Katie Hewitt has a wide breadth of experience across Finance, IT and Management Information. www.lewis-manning.org.uk

Steele Raymond LLP welcomes two new appointments to Top-Tier Residential Development Team

Gemma Lashbrook says, “I am really looking forward to getting to know our clients and building local networks and relationships across the Southern region.”

Kayleigh Ryan, who joins as a new home’s coordinator, brings with her a wealth of experience in residential property development and plot sales. Kayleigh acts for developers and individuals on large scale developments, bespoke sites, and smaller plot sales.

Also joining the Residential Development Team is legal assistant, Sammy Hacklett.

Sammy joins Steele Raymond from a large national law firm based in Reading where she assisted on large scale commercial projects, including in-house legal support for a large utilities company dealing with property, operations and regulatory work.

www.saffery.com

www.steeleraymond.co.uk

Gemma joins Landed Estates & Rural Team at Saffery Champness Chartered Accountants

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With over 25 years’ experience working in the IT industry, John has been involved in developing and managing several IT/ MSP related companies. When asked why he wanted to work with Enhanced he said their professional approach, reputation, and continued belief in supporting their people. www.enhanced.co.uk

New Sales Manager at the Hilton Bournemouth Michael Matthews joins the hotel with years of experience working in 4- and 5-star Hotels in and around London and looks forward to introducing himself at networking events through Dorset Chamber.

Jonathan McHarg joins Enhanced as their Head of Engineering

Paris Smith welcomes new Solicitor and Associate Partner Paris Smith announces the growth of its Corporate Restructuring and Insolvency team with the addition of solicitor Lucy Andrews.

Paris Smith also welcomes Peter Home as Associate Partner within their Planning Consultancy team. www.parissmith.co.uk

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DORSET BUSINESS FOCUS / NEWS

Affiliated Town Chambers Dorchester Chamber for Business

www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.

Bridport Chamber of Trade and Commerce - Bridport Business

www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport.

Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant.

Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members.

Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

SturBiz - Sturminster Newton Chamber of Commerce

www.facebook.com/SturBiz The Sturminster Newton Chamber of Commerce was set up in 2018 and named SturBiz for simplicity. Its Mission is to promote and enhance Sturminster Newton and surrounding area’s economy and its businesses and support a thriving and effective business community.

Swanage & District Chamber of Trade

www.swanagechamberoftrade.co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for 100 years.

We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people.

In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges. #GetBusinessDone

Pip Hare Ocean Racing Team bases themselves at Coleman Marine Insurance on Poole Quay The Pip Hare Ocean Racing Team has located themselves at the offices of Coleman Marine Insurance, A Gallagher Company.

Coleman MD Steven Risk said, “We are privileged that Coleman Marine Insurance have been appointed as insurance brokers for Pip Hare Ocean Racing. It quickly became clear that we could help in other ways and that it was a natural fit for Pip and the Team to make our Poole Quay office their Team base and to make good use of our facilities, just a stone’s throw from where Medallia is moored at Poole Quay Haven’ Pip Hare added, “‘I’ve got a very different campaign to take me to the next Vendee Globe race in 2024 – I have a faster boat, a professional team behind me and a real chance of fighting it out at the front of the fleet. So, having an office in Poole where I can base this exciting campaign is very important. I’m really grateful to Steve and his team at Coleman Insurance for all their support and for the office space they’ve provided.’ www.colemanmarine.co.uk 26

December 2021 | Dorset Business Focus

Pip Hare, Ocean Racing Sailor & Steven Risk, Managing Director at Coleman Marine Insurance

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DORSET BUSINESS FOCUS / NEWS

FOCUS ON

property with Vail Williams

My landlord has served a Schedule of Dilapidations, what do I do?

Despite its longestablished origins, the term ‘dilapidations’ remains a complex and misunderstood aspect of landlord and tenant affairs.

Should your landlord serve you with a Schedule of Dilapidations on a terminal basis, then it is important to seek professional advice to help you fully understand and deal with the claim on your behalf.

Claims for dilapidations are normally resolved in one of two ways – sometimes a combination of both.

You might decide to undertake dilapidations liability work yourself before the lease ends, so you can hand back the premises in compliance with your lease obligations.

This option allows you to remain in control of the delivery and work costs but is likely to cause disruption to business continuity - particularly if you have to reinstate certain alterations. In many cases, this would involve vacating the building before your lease expires, having already taken occupation of new premises.

Once your lease expires, and if you do not undertake the dilapidations work yourself, you normally lose the right to occupy the premises.

In this case, your dilapidations claim will be negotiated as a monetary settlement based on the costs your landlord will incur in doing the work themselves, allowing them to remarket the property and secure a new tenant.

In addition to the cost of this work, the claim will also include other costs incurred by the landlord, such as professional fees for managing the work, amongst other (legitimate) losses that may apply.

Our Bournemouth-based building consultancy team can advise you in both situations - whether determining dilapidations liability and helping you deliver the necessary work, or scrutinising your landlord’s claim and negotiating a settlement based on relevant statute, case law and dilapidations protocol.

For more information or help in assessing and budgeting for future dilapidations liability, please get in touch.

Ellis Jones Solicitors wins new recognition Regional law firm Ellis Jones Solicitors celebrates after winning recognition in a prestigious annual publication.

Its lawyers and departments have been rated for their excellence in the newly published Chambers UK 2022 guide.

The independent directory is compiled following extensive research and in-depth interviews with thousands of clients, legal practitioners and market sources.

Ellis Jones – with more than 160 staff and 19 Partners in offices across Hampshire, Dorset and London – was rated once again for the excellence of its Family and Litigation departments.

Its Family team were praised for having a ‘very open-minded attitude to communication and cohesive way of doing things’.

The Family department is one of just six in the Southampton and surrounding region to be recognised.

Partners and Joint heads of Family Deborah Leask and Sean McNally were both rated as Notable Practitioners.

Deborah was praised for being ‘brilliant with clients’ and ‘not afraid to delve into the minutiae’ while Sean was described as having ‘long experience in handling a wide range of family law matters’.

Partner Katie Taft was named as an Up-and-Coming Family lawyer who ‘approaches things in a calm, rational, and

forensic way’ and is able to ‘empathise with and support her clients on a personal level’.

Head of Dispute Resolution Lauren Day and Head of Banking and Finance Litigation Will Fox Bregman were named as key contacts in the Notable Practitioners section in the ranking for Ellis Jones’ Litigation services.

The department was described as offering experience across a range of disputes work, including contractual and fraud claims as well as banking and financial services.

Nigel Smith, Ellis Jones Managing Partner, said: “Winning recognition from a prestigious guide of this kind is to be celebrated.

“It is a powerful independent endorsement of our services and testament to the talents and hard work of our people.

“It is a proud moment for all at Ellis Jones and congratulations must especially go to all of those Partners who were rated for their excellence.”

Ellis Jones Solicitors’ success in the new edition comes hot on the heels of listings in the latest Legal 500 guide.

Ellis Jones is a full-service law firm with offices in Bournemouth, Canford Cliffs (Poole), Ringwood Swanage, and Wimborne plus London. www.ellisjones.co.uk

Nick Miles Associate, Building Consultancy.

T: 07769 207189 E: nmiles@vailwilliams.com vailwilliams.com

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Poole based company Grapevine is celebrating its 30th anniversary The business began life as a chain of mobile phone shops across the South and Southwest. Local people may remember their stores in Poole, Bournemouth, Dorchester and Weymouth branded ‘Vodafone Centre’ in the 1990’s, which went on to become ‘The Word’ later that decade.

Grapevine exited the high street in favour of a business-to-business focus in the early 2000’s, relocating to Winfrith Technology Centre and then to its current location on Nuffield Road, Poole in 2004. Since then, the company’s portfolio of solutions has expanded significantly, repositioning Grapevine a full service, business technology and communications provider, incorporating managed IT support, fixed line telecoms and connectivity.

Many of Grapevine’s clients have been with them for more than ten years, with some dating back to the early days of the retail stores.

“It is a wonderful achievement to celebrate our 30th anniversary” commented company Chairman, Peter Boby, who started the business alongside Brian Vockins.

“So much has changed during these three decades. A third of our current staff were not even born when we started back in 1991, yet we also have a third of our staff who have been with us for over 10 years. A huge thank you to all our loyal staff and also to our clients, many of which have been with us on our journey for several years. Here’s to the next 30!”

Managing Director, James Spinks joined the company in November 1996 as a Sales Executive in Grapevine’s Poole High Street branch. As he celebrates 25 years with the business this month, James reflects on

the journey the team have been on together.

“Grapevine has provided us all with opportunities, the chance to strive to do things bigger and better, being given more responsibility, to be able to have a material and measurable effect on the growth of our business. As Managing Director now, one of my most important roles is to pass this empowerment down the line to help our evergrowing team of staff to be the best they can be too.”

Grapevine plans to continue its celebrations into 2022 with its ’30 days for 30 years’ project that will see the company dedicate a month of staff time to charity and worthwhile causes. All colleagues will be given an extra day of annual leave to spend working with an organisation of their choice.

In addition to this, Grapevine has recently launched its Community Programme, partnering with grassroots sports clubs on income generating opportunities. As part of the programme, for any new business referred to Grapevine via the participating clubs, Grapevine will donate to the club based on the number of licences/users for a range of their technology and communications services. www.grapevine.uk.com

FOCUS ON

finance with Peter Harding

Will the increase in NIC cover the true cost of care?

Downing Street has recently announced a 1.25% rise in the National Insurance Contributions (NIC) rate – effecting employees, the self-employed as well as employers - as a means of funding social care. The Government’s intentions to support additional funding into social care are welcome but more is required around raising awareness of who pays for care, plus solutions for increased private funding.

It’s well-known that the care crisis requires eye-watering sums of money to fix, and some form of taxation is needed to foot this high bill. While an increase in National Insurance should raise significant extra funds for social care, it is not clear that it will raise enough to meet costs for social care, as well as making contribution to additional COVID-19 costs on the NHS as well as the numerous wider reforms announced.

The harsh reality is that most older people in the UK requiring long-term social care will need to pay for some or all of it themselves, and exactly how much care costs, varies from person to person. When the need for long-term care arises, most people have very little idea of where to start and responsibility for arranging care often falls to the children of those who need it.

The current care system is also complex with many moving parts, including care needs and care means tests. On top of dealing with the complexity, there’s often difficult emotional conversations to be had about a parent’s changing care needs and whether to receive care in the home or move to a dedicated care facility.

So, it’s important for people to do their homework and familiarise themselves with what support is available both at the point of need and on an ongoing basis, as their own or their parent’s requirements develop with time.

To receive a complimentary guide covering Wealth Management, Retirement Planning or Inheritance Tax Planning, contact Peter Harding Wealth Management on 01202 830730 or email peterhardingwm@sjpp.co.uk Peter Harding Wealth Management is a trading name of Peter Harding Practice Ltd

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DORSET BUSINESS FOCUS / NEWS

Boo charity thrives home and away Simon White, Chairman of the Boo Charity and CEO of Enhanced had the most incredible experiences travelling to Kenya to visit the projects being carried out, which are funded through the charity and culminating in the annual Boo Ball, held at AFC Bournemouth.

Simon was accompanied by his daughter, Luella on the trip to Kenya. They visited the Boo charity project Nyamache - Life Skills in Kenya, a wonderful project which has life changing impact for young vulnerable children teaching skills in dressmaking, IT, farming and much more to enable employment opportunities for the children, some of whom even start up their own business. They also travelled to Nairobi where they spent an amazing day in Kibera, where the children were presented with simple gifts and donations including football kits and boots. The happiness captured at this very special moment is something Simon will never forget. "I met a young boy aged 14 who at the age of 11 discovered the Kimta project and its Boo supported football and membership programme. This saved him from a life amongst gangs

and drugs. The trip was inspiring, it was incredible to meet up with a little girl I personally supported, Cecilia, since the age of 2. Now a blossoming 10-year-old full of joy and hope for her future".

Never has it been more important to raise crucial funds to continue to change the lives of more young people in Kenya. It has been a hard year for us all with little opportunity to fund raise for Boo due to Covid. It has had an impact on the daily lives of both the children and teachers within the Boo projects.

Despite the adversities we have made it through and continued to significantly transform the lives of those we support. This made the Boo Ball 2021 even more crucial, but with the incredible support of local businesses and generosity of individuals the evening raised an incredible £23,000.

As a zero-admin organisation we could not do this without the kindness, generosity, and dedication of everyone involved. We are determined to continue supporting and raising funds to further our work in Kenya and transforming young peoples' lives. www.enhanced.co.uk

Inspire welcomes the return of its face-to-face Business Academy Returning to a face-to-face format for the first time since the pandemic, Inspire held its latest Business Academy, with an inspirational learning session led by founder of Not Just Travel, Steve Witt.

The Business Academy – an exclusive training programme for all Inspire staff – has been running with virtual sessions throughout the year, but the firm was determined to get back to face-to-face events for the benefit of all the team.

Local entrepreneur, Steve Witt told his story of an early career as a firefighter straight from school, prior to launching and running a handful of design, website and online businesses, before founding his travel business, Not Just Travel.

Steve engaged the Inspire team with a frank and honest account of the highs and lows of his 20-year business journey, alongside the challenges and opportunities that he’s faced from launching Not Just Travel in 2001, to franchising the business ten years ago, and its success today with over 450 active franchisees.

Discussing the challenges of keeping his franchisee base motivated and engaged during the pandemic, alongside the daily pressures of running an international business, Steve offered his advice for the team: “There are often lots of reasons why not to do something, but you only need one reason to get on and do it, you will always find a solution.”

The internal Business Academy initiative is a programme of training sessions, combining real-life case studies, soft skills training and business practices, designed to strengthen the team’s expertise and understanding across all aspects of business. The sessions also involve practical tips for resilience and wellbeing.

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Inspire Founder, Warren Munson commented: “We’re delighted to have re-launched our face-to-face Business Academy sessions, kicking off with the team having the opportunity to learn first-hand about Steve’s fascinating entrepreneurial journey.

“The purpose of the Business Academy is to help and support the team by providing training on a variety of topics and themes from wider business skills to practical tips for mental wellbeing, motivation and generally understanding the world around us – and how that impacts us and our clients. All with the aim of improving client service and delight.

“We’ve been fortunate to have already covered an array of speakers and topics as part of our virtual Business

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Academy sessions over the last few months, but we’re now looking forward to an excellent programme of face-to-face sessions for the remainder of this year and into 2022.”

HR Manager, Liz Phipps, added: “Inspire is well-known for supporting the team throughout their studies for professional qualifications, and the Business Academy adds another dimension to this learning and development experience.

“We’re really proud to have created an exciting programme of sessions for the whole team, that not only raise commercial awareness and understanding across the team, but also help to engage and inspire us all.” www.inspireaccountants.co.uk

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Lester Aldridge featured in The Times Best Law Firms 2022 Lester Aldridge has been named in The Times Best Law Firms 2022, a list of the top 200 law firms in England and Wales.

The list features the best lawyers for business, public and private-client law as voted on by their peers in other law firms.

The survey was undertaken by Statista on behalf of The Times, an international market research firm. They asked solicitors in England and Wales to recommend the best law firms in any of 26 categories covering business, public and private-client fields.

To ensure the survey is fair, respondents cannot choose their own law firm and the system only allows people to vote once. Those with the most votes from 4,619 respondents made it into The Times Best Law Firms 2022. Scottish law firms were also surveyed.

Matthew Barrow, the managing partner at Lester Aldridge, comments: “With only 200 of the 10,000 law firms in England and Wales making the list, we are hugely proud to have been featured in the list. To have been endorsed by our peers in this way, particularly during such

turbulent times for the legal sector, is a fantastic achievement and I would like to thank the whole Lester Aldridge team for making this possible.”

Lester Aldridge was also recently ranked as the top law firm in Dorset in leading legal directories The Legal 500 UK 2022 and Chambers UK 2022. www.lesteraldridge.com

With only 200 of the 10,000 law firms in England and Wales making the list, we are hugely proud to have been featured in the list

Matthew Barrow, Managing Partner at Lester Aldridge more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

FOCUS ON

protection with Tower Supplies

“Home safe and healthy”, “Go home safe” and “If it’s not safe, we don’t do it” are examples of phrases used by Tower Supplies customers to remind all their stakeholders of the priority of safety.

Before the end of the year, the Health and Safety Executive (HSE) will release their annual updated health and safety statistics on work-related injury, ill health, enforcement and costs in Great Britain The current HSE stats, released in November 2020, highlighted key figures: 1.6 million working people suffering from a work-related illness 693,000 working people sustain an injury at work according to the Labour Force Survey 38.8 million working days lost due to work-related illness and workplace injury £16.2 billion cost of injuries and ill health from current working conditions (2018/19) We know that protecting the worker with PPE is the least effective element of the hierarchy of controls. Personal protective equipment (PPE) is vital in many situations but it’s still the last line of defence.

To fulfil the Tower Supplies mission to: Make The Workplace A Better Place we work in partnership with customers to change the way people work, such as Administrative Controls, which are a more effective stage of the hierarchy.

PPE also means Premium Partnership Experience when you work with Tower. Beyond the supply of personal protective equipment, Tower ensure that wearers know how to use, care and maintain their PPE, we’re able to support our customers to ensure they right combinations of PPE are used and we have a system to help monitor this also.

Whilst PPE might look the part, ineffective PPE wouldn’t be the last line of defence potentially resulting in irreversible harm. Just because it fits, the wearer may be covered but are they protected?

Dorset Mind launch ‘Move Your Mind’ wellbeing initiative for 2022 After the success of ‘Move Your Mind’ this year, local mental health charity Dorset Mind launch their January challenge that encourages people in Dorset to start the New Year by getting active - and completing at least 30 minutes of any form of movement, EVERY day, throughout the month.

The challenge proved to be a huge success with people who took part in a wide range of online classes and activities.

They gave the charity feedback such as, “I had a much better January than usual”, “The challenge definitely helped improve my mood and reduced my anxiety” and “I felt happy, calm and slept better at night.”

As a result, the charity has just announced their NEW initiative for January 2022.

The theme is ‘Move your body to free your mind’

Restrictions permitting, the charity aims to arrange walks every weekend at various locations across Dorset as part of their January timetable.

Regular physical exercise can help anxiety, stress and intrusive thoughts by releasing cortisol, which helps manage stress. It’s also known to reduce the likelihood of experiencing a period of depression. Importantly, by concentrating on your body and movement, that act gives your brain something else to focus on and can be used as a positive coping strategy.

Dorset Mind’s Chief Executive, Marianne Storey said, “January is notoriously tough after the financial stresses and strains of Christmas time. Move Your Mind offers people taking part in ‘Move Your Mind’, a fun way to follow

the evidence-based ‘5 Ways to Wellbeing’ and improve their mental wellbeing. Getting active also gives people opportunities to connect with others taking part. We hope people will enjoy the challenge of incorporating 30 minutes of activity into their daily routine whilst fundraising for local mental health. We’ve seen considerable improvement in our entrants, staff and volunteers due to this initiative and we’re extremely keen to build upon its success.”

Dr Andy Mayers, Dorset Mind Patron and Principal Academic at Bournemouth University adds, “I am delighted that we are running ‘Move Your Mind’ again. The benefits of activity and exercise on physical and mental wellbeing are well known. This also a great opportunity to raise awareness about mental health, which can often take a hit just after Christmas.”

Registrations are open to everyone across the county, however mobile you are – those taking part are encouraged to take part in whichever way they are able to. It’s FREE to enter with the opportunity to either donate or fundraise to help the charity continue to provide their lifechanging 1-2-1 and group support for adults and young people across Dorset.

To register and access additional resources here: www.dorsetmind.uk/move-your-mind To help encourage participants to fundraise for Dorset Mind, the charity is appealing to local businesses to help sponsor and promote the challenge. If you wish to help support the charity, please email Hannah Garrett at fundraising@dorsetmind.uk. www.dorsetmind.uk

Mark Dowling | Divisional Managing Director 01202 305518 mark.dowling@towersupplies.com www.towersupplies.com

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December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Dorset technology businesses combine forces to launch new UK-wide Cloud Technology Provider A brand-new technology provider, Vizst Technology has officially launched today following the unification of three highly regarded technology companies.

Bournemouth-based ITSB, Quad Vision and Data Integration, a division of B2B technology provider DXC Technology, will now operate under one brand to provide an enhanced portfolio of services to businesses across the UK. Headquartered in Poole, with additional offices in London and Newbury, Vizst Technology offers a range of complementary services including network infrastructure design and creation, IT security solutions and comprehensive IT technology. The company serves businesses primarily across public,

enterprise, charity, and education sectors.

Vizst Technology has introduced a new CEO, Richard Betts, with Lee Dredge moving across from his role as Managing Director and Founder at ITSB to Chief Operating Officer at Vizst Technology. Richard has over 30 years’ experience working in the technology industry, and has built a strong reputation within the B2B software and technology sector for transforming businesses into profitable enterprises.

Richard Betts commented: “Vizst Technology is built on a strong foundation as it brings together a wealth of different skillsets, multisector experience and a successful track record in delivering exceptional customer service. I’m excited to drive our new company forwards as we deliver a customer-first

Vizst Technology is built on a strong foundation

approach and build trust through strategic partnerships. ITSB has built a highly respected and trusted reputation over the past 11 years through following the same approach, which puts us in a strong position to propel VIZST Technology into a successful future.”

In addition to combining existing teams’ expertise and specialisms, Vizst Technology has further enhanced its offering by expanding to a 45-strong employee base, welcoming a host of new talent including a new Head of Marketing. Vizst Technology’s team will operate across three offices, with its head office based in Poole, Dorset and other offices located in London and Newbury.

Vizst Technology has also launched a new website to promote its innovative services to prospective clients. www.vizst.com

as it brings together a wealth of different skillsets, multi-sector experience and a successful track record in delivering exceptional customer service.

Richard Betts, CEO at Vizst Technology more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

FOCUS ON

accountancy with Morris Lane

November’s budget – what you might have missed and other news The latest budget was a bit of a damp squib with many of the major tax changes for the coming tax year made back in March other than the introduction of the new Health and Social Care Levy announced in September.

A small concession to the payment of Capital Gains Tax on residential property was released in the budget papers although not highlighted on the day with this now extended to 60 days from the previous 30 applying after 26 October.

It has also been confirmed that the Annual Investment Allowance (AIA) is to remain at £1m until 31 March 2023 as this was due to drop to £200,000 from 31st December 2021 thus tying into the end of the ‘Super Deductions’ announced back in March.

Whilst Alcohol Duties remained frozen until February 2023, smokers were hit again.

The rates for Alcohol Duty are subject to reform, with changes to the structure that will see some higher alcohol content product Duty rates increase although there is some good cheer as beer and cider sold on draught in pubs will see three pence a pint taken off.

The Duty on champagne will also be less.

Away from the budget, Making Tax Digital (MTD) has been put back a year for sole traders and landlords, which is good news with the dates for partnerships and companies also deferred for a further period.

However there is also bad news as from 1st April 2022 HMRC will be introducing a new points-based penalty regime for late submissions of VAT returns and at a certain threshold of points, a financial penalty of £200 will be charged.

The Self-assessment returns date (31 January) is fast approaching and on behalf of my fellow accountants I would ask you not to leave this until the last minute thus leaving little time for us to plan your affairs and inform you in good time of tax payable.

Finally I would like to take the opportunity of wishing you all a happy and peaceful Christmas and a prosperous New Year.

Carla Hobby on 01202 715950. www.morrislane.co.uk

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December 2021 | Dorset Business Focus

Dorset leads the way with groundbreaking schools’ conference on Racism and Inequality Lytchett Minster School saw thousands of students tuning in LIVE from 88 schools around the country and abroad to take part in the first ever national schools’ conference on racism and inequality. 250 students attended this groundbreaking event in person designed to educate and inform about the injustices and inequalities experienced by so many in UK society today.

FREE AND EQUAL?, organised by Dorset Chamber member Peter Radford of Beyond This, provided an opportunity for students and teachers to hear first-hand about the reality of growing up in the UK as a black, Asian or minority ethnic person. Participants heard from local Bournemouth surgeon Mukhtar Ahmad about his experience of systemic bias in the NHS right here in Dorset and how, together with conference co-host and biomedical scientist Joy Johnson, he has worked to establish a BAME network at the University Hospitals Trust in Bournemouth and Poole.

Another highlight was keynote speaker Lee Lawrence. Lee was 11 years old when his mother Cherry Groce was shot in front of him by police officers in Brixton in 1985. Lee spoke powerfully of his own journey in seeking justice and his work promoting Restorative Justice as a means to bring people and cultures together.

Beyond This founder and conference director Peter Radford says, “Our society is losing the ability to listen openly and dialogue with people who have a different experience to our own. Today was a chance to listen and recognise that we all have a part to play in building a fairer future.”

The past couple of years have exposed in alarming ways just how much racism still pervades society and remains inherent in the national consciousness, institutions and systems. Racial inequality is undeniable, and recent events have brought this fact to the fore. The power of social media to /company/dorset-chamber/

inform about and expose injustice has galvanised a generation. However, its power to misinform and exacerbate echo-chambers which undermine meaningful dialogue and engagement has the potential to nullify calls for change and create further division.

As leaders and employers we have a responsibility to ensure equity by establishing systems and policies that facilitate change and equal opportunity. But the fact is we all have blind spots; in Britain, we’re all products of a majority-white society that is inherently biased. So how on earth can we go about building equitable businesses?

“The first task is just to listen,” says Peter.

“And that’s what this conference was about: listening to the lived experience of people of colour in the UK and being willing to recognise the part we each may have unwittingly played in exacerbating unjust systems and practices.”

The conference, run in liaison with Amnesty International UK and Unicef UK, and sponsored

by Dorset-based employability skills company the Young People Index inspired students and schools to be proactive in making sure that black, Asian and minority ethnic voices are heard in every part of society. Conference recordings are available for purchase from Beyond This.

In next month’s magazine look out for Peter’s article on the three essential steps businesses can take to tackle systemic racism in the workplace and build a fairer a society.

BREAKING NEWS: Peter Radford has teamed up with Dorset Race Equality Council to offer an essential and timely Equality, Diversity and Inclusion Training for leadership and staff teams. Special Offer for Dorset Chamber members: 20% discount on a one-hour taster training. www.peterradfordspeaker.com

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DORSET BUSINESS FOCUS / NEWS

FOCUS ON

recruitment with Mploy Staffing Solutions

Come on 2022…

We Are Ready For You!

Tim Brown MBE, Managing Director at Superior

Dorset manufacturer set to expand workforce following £3 million investment in machinery Dorset-based manufacturer Superior is set to strengthen its workforce by more than 10 per cent after investing £3 million, its largest cash expenditure to date, in the latest state-ofthe-art machinery to boost its manufacturing capacity.

The family-run manufacturer and supplier of high integrity o-rings and seals, based on the Ferndown Industrial Estate, serves a growing global customer base. The significant investment in the latest seal manufacturing and inspection technology, to increase manufacturing output, has generated a range of job roles including machine operators and production operatives, to control the machinery and fulfil orders.

Tim Brown MBE, managing director of Superior, said: “In line with our growth strategy and to meet an increasing demand for our products, we are making a substantial investment in our machinery and personnel to allow for increased output and shorter lead times.”

“Our continued investment in technology, people and material science will help us achieve the growth in capacity and capability we need to support increasing customer orders, futureproof our business and ensure we can continue to offer our customers a high-quality service.”

Superior aims to run the business in a responsible and sustainable way and this new machinery aligns with these goals as it creates less waste material, conserves water and CO2.

This latest technology – alongside increased levels of recycling and reduced waste – has helped the company achieve a CO2 reduction more news online - www.dorsetchamber.co.uk/news

of 113.5 tonnes (29.21%) so far this year.

In addition to the newly created full-time roles available, the company’s award-winning Academy is looking for manufacturing trainees to join the team. As a trainee, Superior will support and fully fund the education, training, and professional development of an individual and will award a Level 2 NVQ in Performing Manufacturing Operations on completion.

Tim added: “We are pleased to have an opportunity to expand our workforce even further, with not only full-time recruits but also manufacturing trainees, to bolster our current 192-strong team. We pride ourselves on being a thoroughly engaging and enjoyable place to work, and this latest investment in machinery will not only increase our production rates but will help us achieve an even more stimulating working environment. We rely on machinery in every aspect of our work, but they will never replace the people that we recruit for the job.”

“It’s so important to us that a career at Superior is highly motivating, and the best people need the best environment in which to thrive. We want every employee to be fully engaged in the work that they do and learn new skills at every stage of their career progression.”

2021 has been one hell of a year, the most challenging of my 17 years in recruitment; with Covid causing disruption to businesses, sickness and anxiety amongst candidates and employees at an all-time high, a record high level of active job vacancies (nearly 2,7m) and a post-Brexit immigration policy to contend with, it really has been a period of challenges, changes and innovation.

I recently ran a poll on LinkedIn asking what we should expect in relation to Job Vacancies in 2022, and 81% of respondents replied that they expect a further increase in available job roles.

So, what is the solution?

Unfortunately, I don’t think there is an easy answer; we should see some people come back on to the market on completion of seasonal contracts, but I firmly believe that market stabilisation will take a few years and will require many changes in business strategies going forward. In my opinion, the change should be a combination of reviewing the national benefits system, amendments to current immigration policy giving individuals access to temporary work visas regardless of sector or skills, a review of the education system and automation of the processes.

I am sure there will be a variety of opinions as we all try to establish ourselves in this new reality.

Mploy have made many changes to our business in 2021 and have been extremely innovative in trying new solutions, and this has opened up many opportunities within new candidate markets and we shall continue this approach in 2022.

The team at Mploy would like to wish everyone a Merry Christmas and a prosperous New Year.

Kat Mieszkowska, Chief Operating Officer Mploy Staffing Solutions kat@mploystaff.com | www.mploystaff.com

www.superiorltd.com 39

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December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

International Trade Updates Changes when moving goods in and out of the UK from 1st January 2022 At 12.01am on 1st January 2022 additional rules and procedures will be coming into force that will affect all UK importers and exporters moving goods between the EU and beyond.

Dorset Chamber are at the forefront of supporting businesses navigating these changes. We are here to ensure businesses remain in the know with what to expect, and more importantly, how to prepare your business.

Upcoming changes include: The end of delayed declarations: From the 1st January 2021, importers were allowed 175 days before the full (supplementary) import declaration needed to be submitted, VAT and duty (if any) to be paid.

We understand that the delayed declaration facility will end on 1st January 2022, but we are awaiting notice from HMRC to confirm this.

Rules of Origin: From the 1st January 2021, the EU and UK customs authorities agreed that they would not request proof of origin for goods. This will change on 1st January 2022. All exporters and importers must be able to prove the original manufacturing country for the goods they are shipping. Furthermore, they will be able to retrospectively request proof for goods that were shipped during 2021.

REX – Invoice Statements – Declaration of Origin: If you are importing goods into the UK from a country or bloc with whom we have a free

trade agreement (FTA), your overseas supplier will need to declare the goods originated in their country. Each FTA will have an official notification in the documentation. It could be a statement on the invoice, a Certificate of Origin, a preferential trade certificate, a supplier’s declaration, a trusted trader status (Registered Exporter (REX), Approved Exporter (AE) or Authorised Economic Operator (AEO)) or the goods originate in a GSP country. Whatever it is, you as the importer of record must show HMRC that you have done sufficient due diligence to prove the goods you are importing meet FTA preference rules.

As this is a new chapter in our relationship with the EU, from 1st January 2022 all suppliers from Europe must have a REX authorisation. The REX registered number must be shown on their Commercial Invoice for the goods to enter the UK duty free.

Any goods arriving at the UK customs border point without the REX authorisation number will have an import duty charge if the products’ commodity code carries duty.

It is important that all businesses bring this to the attention of all their EU suppliers. It is very easy to get REX authorisation and it is free. UK companies exporting to the EU should continue to put the officially worded origin

declaration on their commercial invoices. For the rest of the world UK-EUR1 preferential trade certificates, Certificates of Origin, invoice statement declarations, long term supplier’s declarations or a trusted trader status (REX, AE, AEO) etc will be used to prove origin.

Products of Animal Origin (POAO), Sanitary and Phytosanitary products: Sanitary products are for animal health, and certification is required to determine the health of the animals. A Phytosanitary certificate is for Plants and Fauna. These are referred to as SPS checks. POAO relates mainly to the food chain sector, however it also includes other industry sectors such as products from leather, gelatine, etc.

From 1st January 2022, UK importers of Products of Animal Origin, animal by-products, high-risk food, and feed not of animal origin, must pre-notify UK import authorities of incoming consignments. Shipments coming from the EU or European Economic Area must pre-notify UK import authorities before the consignment is due to arrive in Great Britain.

Exporting POAO from the EU to UK From 1st January 2022, an Export Health Certificate (EHC) will be required for exports of POAO from the EU into the UK. EU exporters must be registered on TRACES NT (TNT) to apply for an EHC. TRACES NT is the European Commission’s digital certification and management platform for all sanitary and phytosanitary requirements.

Importing POAO into the UK From 1st January 2022, UK importers must be registered with IPAFFS (Import of Products, Animals, Food, and Feed System) and are responsible for the import. They must have a UK address and are responsible for submitting the pre-notification of incoming consignments with the attached EHC via IPAFFS before the consignment is due to arrive. IPAFFS is a web-based service used to notify UK authorities of imports of live animals, their products, and germplasm.

For any enquiries, please contact the International Trade team on

01202 714800

international@dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

Growing Digital Digital technology. Love it or hate it, it’s become an integral part of life if you’re running a business. It doesn’t matter what sector you’re in, you’ll have digital touchpoints that require investment – in hardware, software, or those whose job it is to operate it.

The last 20 months have highlighted the important place that technology has in business. It can help build resilience, boost sales or productivity, reduce costs and improve efficiency.

But not everyone in business finds it easy to embrace technology. Some businesses still struggle to get started and worse, some end up doing digital badly. Think about it, how many infinite loops of artificially intelligent customer services have you been stuck in over the past six months - when all you really wanted was to speak to a real person?

Deliver digital well and no one really notices but, do it badly and you can find yourself losing customers and damaging your businesses brand.

There’s good news though. If you’re not in that hard-earned position where your digital service is so slick it’s invisible, there’s a new government initiative launching this month.

It’s the second part of the government’s Help to Grow programme; the digital sibling of the Help to Grow: Management offering that launched in October - both of which are designed to help SMEs recover from the pandemic.

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December 2021 | Dorset Business Focus

Help to Grow: Digital - as you’d expect - is an online programme to help small and medium-sized businesses learn new skills, reach new customers and boost profits.

The online resource is free to access and impartial. Think of it as a digital triage, to identify technology needs, assess technology purchasing options and implement new technologies across business operations.

It also includes a voucher scheme. Eligible businesses will be able to apply for a discount of up to 50% on the costs of approved software, worth up to £5,000. Vouchers will be available to businesses that meet all the following criteria: • Have between 5 and 249 employees • Are registered in the UK at the relevant Companies House or are a registered society listed on the Financial Conduct Authority’s Mutuals Register • Have been trading for more than 12 months prior to the date of application • Are purchasing the approved software product for the first time.

their accounts and finances digitally.

So, there it is - a neat package of support that can make a real difference to your business and the experience of your customers. www.gov.uk/helptogrow

The vouchers can be used for software that helps businesses build customer relationships and increase sales, make the most of selling online or manage /company/dorset-chamber/

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DORSET BUSINESS FOCUS / NEWS

Bournemouth University Nursing Students awarded Lewis-Manning Hospice Care end-of-life care Scholarships 3 Adult Nursing students at Bournemouth University who applied for a newly launched Lewis-Manning Hospice Care end-of-life care Scholarship scheme will receive £3,000 of funding each for the 2021/2022 academic year.

The students not only receive the financial support but will also receive a range of support from Lewis-Manning, which includes travel costs, online learning, conference opportunities and the opportunity to shadow a member of the Lewis-Manning Hospice Care clinical team.

Interest in the scholarship scheme was extremely high, with 25 applications received.

10 short listed applicants were interviewed by Dr Linda Thompson, LMHC Board of Trustees Dr Sue Green Deputy Head of Department and Dr Sue Baron, Senior Lecturer in Adult Nursing from the Department of Nursing in the Faculty of Health and Social Sciences at Bournemouth University.

The successful students include:

•

•

•

Grace Shobbrook, 28 years old, “This scholarship will allow me to graduate with invaluable professional development and experiences gained with the best support and knowledge from Lewis- Manning Hospice Care. Palliative and end- of- life care is something I feel truly passionate about, and I am incredibly proud and grateful for this opportunity. I look forward to starting this journey.”

Abbie McQueen, 21 years old, “This opportunity has given me the investment I need for my future, as nursing is not just a job for me, but a vocation. Palliative care is such an important stage of everyone’s life, and I am honoured to be a part of it.”

Tallulah Webb, 27 years old, “It’s an honour to have received the Lewis Manning Scholarship for the following year. I’ve had a special interest in palliative care since the start of my healthcare career and this will give me great learning opportunities that I would have otherwise not had.”

Dr Sue Baron, Senior Lecturer in Adult Nursing commented “This is an amazing development opportunity for Grace, Abbie and Tallulah and we are extremely grateful to Clare Gallie, CEO, the Board of Trustees at Lewis-Manning Hospice Care, and the Burdett Nursing Trust for making this possible. Dr Linda Thompson and I had our first meeting with Abbie, Tallulah and Grace this week when their excitement at being awarded these scholarships, and enthusiasm for making the most of the development opportunities that lie ahead was a delight to experience. We are both looking forward to supporting their development during this final year of their BSc (Hons) in Nursing programme.”

Dr Linda Thompson, Lewis-Manning Hospice Care Trustee said, “We were very pleased with the level of interest shown in the Scholarship scheme and extremely impressed by the talent and passion shown by applicants.”

Lewis-Manning Hospice Care CEO Clare Gallie added, “We are delighted to welcome on board Grace, Abbie and Tallulah and offer huge congratulations on their success in being accepted on to the inaugural Scholarship scheme kindly supported by the Burdett Nursing Trust. We look forward to working with them over the coming year and helping them to develop their skills and understanding of end-oflife care.

“It’s great to be partnering with Bournemouth University on this new scholarship initiative and I know that it will open new doors and opportunities for the students involved. We see the huge value of investing in student nurses to encourage their interest in palliative and end-oflife care. We look forward to nurturing this new talent from Bournemouth University.”

www.lewis-manning.co.uk

FOCUS ON

HR

with View HR

How to support an employee with long Covid?

Long Covid is a term that is used when a person who has had Covid-19 experiences ongoing symptoms following infection.

As with any situation where an employee is unwell, the question of whether they are fit for work doesn’t have to be a binary “fit” or “not fit”. It may be that the employee is well enough to undertake some work but not their full hours (through a phased return), or another adjustment, such as ensuring they do not have to be too physically active and/or are able to take regular breaks, may enable them to return.

Importantly, mental health may be an effect of any long-term condition, and that anxiety and depression can be symptoms of Long Covid. It is important that employers consider how they can support mental health as well as physical wellbeing.

Under the Equality Act 2010, an individual is classified as having a disability if they have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on their ability to do normal daily activities. Whilst Long Covid is a relatively new condition and not formally recognised as a disability, if an individual with Long Covid meets the following tests, because of Long Covid, they may be regarded by an Employment Tribunal as being disabled: • Does the person have a physical or mental impairment?

• Does that impairment have an adverse effect on their ability to carry out normal day-to-day activities?

• Is that effect substantial?

• Is that effect long-term?

If an employee has a disability, they are entitled to reasonable adjustments to remove or reduce the effects of their disability. Employers who do not fulfil their responsibilities may face disability discrimination claims.

ViewHR are experienced in working with employers to support employees to return to work when they have been off sick for a range of reasons.

Gemma Murphy, Director of View HR Limited. hr@viewhr.co.uk 01425 205390 www.viewhr.co.uk

more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Greendale Construction completes major works at Canford School Chartered Builders, Greendale Construction Limited has completed a phased 18-month project for Canford School, Dorset, which saw pupils return for the new school year in September to a stunning new-build library and refurbished assembly hall complex.

During the refurbishment of the assembly hall, Greendale uncovered the original roof features and installed acoustic plasterboard between the metal trusses and timber purlins. New seating was provided and balcony areas created, as well as an upgrade to the service installation.

The new-build library was constructed in

place of the old shooting range, with a single storey glass foyer linking to the redesigned assembly hall which has a seating capacity for over 750, allowing the entire school of pupils and staff to meet together, as well as offering a multifunctional space for events.

An extension to the rear of the assembly hall houses a plant room and storage room. The new library consists of a steel works frame with block and brickwork external walls. A large amount of curtain walling and glass was introduced to provide as much light as possible, together with external louvres that utilise natural

This is a truly stunning project, with the new library offering

air movement. Aluminium rain screen cladding systems, as well as brise soleil systems were installed. The building benefits from a traditional slate roof with leadwork, whilst internally, modern oak slatting, glass screens, exposed Douglas fir rafters, and industrial concrete floor planks complete the stylish look Chris Cave, Commercial Director, Greendale Construction, said: “This is a truly stunning project, with the new library offering pupils over 300 linear metres of open book shelving and a multimedia area giving access to multiple online resources. Breakout seminar spaces with video conferencing facilities will enable meetings both onsite and with schools and organisations across the globe.”

pupils over 300 linear metres of open book shelving and a

www.greendaleconstruction.com

multimedia area giving access to multiple online resources

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December 2021 | Dorset Business Focus

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more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

NEW MEMBERS #GetBusinessDone

Clever Software Group Ground Floor, GP Centre, Unit 3, Yeoman Road, Ringwood BH24 3FF 01425 837290 www.cleversoftwaregroup.com With over 18 years of experience in the industry, Clever Software Group has a highly skilled and committed team, that offers a unique blend of experience, working across multiple technologies and industries.

From CRM software and Line of Business mobile apps, to Workflow Management software, we strive to be a software development company that is as unique as the bespoke software systems we craft.

Create Safe Ltd

Dorset Soils & Aggregates Ltd

21 Moorlands Road, Verwood BH31 7PD 07725914720 www.createsafe.co.uk We are a Dorset based Health, Safety & Wellbeing consultancy with a national and international reach. We provide one off or regular consultancy packages to suit business needs. Our priority is delivering a high-quality service for our clients. Our work ranges from workplace inspections, briefings for senior teams, first aid training right through to safety audits and project work

Unit 4, 13 Cobham Road, Ferndown BH21 7PE 01202874207 www.stone-zone.uk Established in 1998, the Stone Zone & Landscaping Centre have quickly grown to be one of the South’s largest landscape supply companies, selling quality paving, decorative stone, soils & mulches, fresh turf, artificial grass, wooden sleepers, decking, resin bound aggregates and building materials - all at trade prices.

Supplying to both Trade and DIY customers, they offer 10% Trade discounts to all registered business owners. Exceptional customer service is at the heart of everything they do; providing high quality products always at the best value.

Free quotes can be obtained in-store, over the phone or online, with recommendations of top landscapers in the local area.

Visit the Stone Zone in Bournemouth, Ferndown or Dorchester to see their impressive display areas and get inspired for your next garden project!

Great Western Railway Efeca Suite 2, Space House, 22-24 Oxford Road, Bournemouth BH8 8EZ 01305 261050 www.efeca.com Efeca provides specialised consulting advice on issues relating to environment, climate and economics for the sustainable trade and use of natural resources. We work with clients across public, private and NGO sectors, putting policy and market requirements into practice within palm oil, soy, coffee, timber and cocoa supply chains.

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December 2021 | Dorset Business Focus

4th Floor Capital House, 25 Chapel Street, London NW1 5DH 0345 7000125 www.gwr.com Great Western Railway (GWR) provides high speed, commuter, regional and branch line train services, with over 9,000 services every week calling at 277 stations. We help over 100 million passengers reach their destinations every year, covering 70 million miles, across the Heart of Wessex, the West Country, the Cotswolds, and South Wales and are committed to making a positive social impact in those regions. GWR employs over 6,700 people and is a FirstGroup company. /company/dorset-chamber/

The White Hart 6 Corn Market, Wimborne BH21 1JL 01202 848478 www.whitehartwimborne.co.uk The White Hart, located in the Corn Market, is one of the oldest buildings in Wimborne. This 17th Century pub has grown with the town, and we welcome everyone with our high-quality food and wide range of drinks. Come on in and grab a bite to eat or share a drink with an old friend.

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DORSET BUSINESS FOCUS / NEWS

Dorset Chamber welcomes our New Members

MSP Capital

PC Visuals

QA Tech Apprenticeships Bournemouth Division

Strata House, 12-14 Castle Street, Poole BH15 1BQ 01202 743400 www.mspcapital.co.uk MSP Capital is one of the largest providers of property finance in southern England. Founded in 1981, we are a principal development and bridging lender, offering businesses and individuals nationwide lending solutions for sums up to £15 million, with a specific focus on the southern counties and London.

42 Parsonage Barn Lane, Ringwood BH24 1PY 07498854458 www.pcvisuals.com Creating visual content organisations in all sectors can use, building relationships, developing imagery and film that make your business shine.

Rubyz Cabaret Ltd

Waterside Holiday Group

47 Gervis, Bournemouth BH1 3DD 01202 016016 www.rubyzcaberet.co.uk Bournemouth’s #1 Night Out TripAdvisor is Rubyz Comedy Drag Show. Camp, smutty, witty, adult entertainment with live singing (no lip-syncing here!) to cleverly altered pop hits and show tunes. Acerbic Foxy de Silver, Madame of the Rubyz Queens, oversees proceedings with Sally Monela providing her own comedy capers.

For a great night out with delicious food.

Bowleaze Coveway, Weymouth DT3 6PP 01305 833103 www.watersideholidaygroup.co.uk Waterside Holiday Group has been operating holiday parks for over 50 years, offering premium quality holiday home ownership and facilities among stunning surroundings. The business operates three parks located in Dorset – Waterside Holiday Park & Spa on Weymouth’s Bowleaze Cove, Chesil Vista on Portland Road, Weymouth, and Osmington, in Osmington Mills.

07741384718 www.qa.com QA is the UK’s leading tech training and talent services provider, helping individuals and companies to be winners in the digital revolution.

We provide a comprehensive suite of online, virtual classroom, and classroom courses, as well as bespoke corporate training solutions, tech apprenticeships and highly trained tech specialists ready to help your organisation transform digitally.

Helpful Hounds Assistance Dogs 13 New Road, Bournemouth BH10 7DN 01202 591602 www.helpfulhounds.org.uk A Local Charity that changes lives through the supply and/or training Assistance Dogs for families and individuals dealing with Autism, Down’s Syndrome and Mental/Physical Disablement. Helpful Hounds also have Assistance Dogs working in Schools and Colleges with Special Needs Students.

JOIN DORSET CHAMBER To become a member visit: www.dorsetchamber.co.uk/join Contact Julie Cullen on 01202 714810 for more details

#GetBusinessDone more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

8.9 million working days were lost last year due to work-related musculoskeletal disorders One factor that organisations have to consider is, over the course of lockdown, many employees have got themselves into bad habits, such as working from a dining room table or from the sofa. Consequently, the number of musculoskeletal problems being reported is on the rise.

In fact, according to the HSE 2020 report 480,000 workers suffered from workrelated musculoskeletal disorders last year and 8.9 million working days were lost.

With numerous companies still recovering from the impact of COVID-19, many cannot afford to lose these working days.

As a direct response to the widespread need for reliable, free advice, Osmond Ergonomics, leading supplier of ergonomic furniture and wellbeing-focussed services, is making its proven Stretching Guide freely available. This handy document provides eight stretches for sedentary workers and aims to improve flexibility and decrease risk of injury.

“Originally designed by the late Sheila Lee,

MErgS. D.O., our Stretching Guide has been one of our staple resources for nearly 20 years. Since the first lockdown of 2020, we have identified rapidly-growing numbers of homeworkers suffering from back, neck and upper limb problems. We may not be able to give you more space at home - or put a window in that blank wall you look at every day - or replace those serendipitous office interactions you miss so much - but we can help you benefit from some really simple exercises that you can do at any time,” said Guy Osmond, Managing Director at Osmond Ergonomics.

Whilst Osmond Ergonomics provides office and home office furniture to businesses as well as individuals, their core value, ‘focus on the outcome, not the sale’,

differentiates them from other furniture suppliers. Aside from the Stretching Guide, they also provide posture resources, DSE Assessor courses and free webinars to ensure that their wellbeing-focussed approach is maintained. www.ergonomics.co.uk

Small Wimborne tech company announced as winners at 2021 UK Business Technology Awards Talk Think Do, an established Microsoft Gold Partner and small Software Architecture House in Wimborne, won the Transformation through Technology Award at the 2021 UK Business Technology Awards in London.

The company attended the awards ceremony along with their co-nominated client Explore Learning at the Montcalm Hotel in October, alongside other finalists which included Octopus Energy, EY, RAC and Experian.

Talk Think Do’s CEO, Matt Hammond said, “Much has been written about the accelerated pace of transformation over the last year and a half and we have experienced that firsthand, with a multi-year technology roadmap accelerated and delivered in months.”

The feedback from the UK Business Technology Awards highlighted the impact of the software, sharing that it was, “An impressive submission with tangible, measurable benefits.

The impact here from both technology transformation and human engagement / support perspectives really stood out to us.

We liked the capability and personalisation of the platform - engagement for kids and support for parents and tutors alike.”

Together with Explore Learning’s data scientist and curriculum team we developed and refined an adaptive tool that analyses each student’s learning history, including the questions they’ve been set and the results.

This provides data that can be used to tailor their individual learning path through different strands in the curriculums to the correct level for their ability to keep them engaged and over the past 18 months: 48

December 2021 | Dorset Business Focus

• • • •

Member retention increased from 65% to 95% There are 1.3 million questions being answered by children every week 190,000 new skills, as set by National Curriculum, are mastered each week 41,000 1-hour child sessions are delivered per week

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Explore Learning can now operate fully remotely, but more importantly, they have the ability to expand their business on a global scale with a platform that allows them to rapidly accelerate their transformation, using technology to set their business up for future growth. www.talkthinkdo.com

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DORSET BUSINESS FOCUS / NEWS

TDSi’s Higher-Level Apprentice reflects upon first years’ experience Integrated security manufacturer TDSi’s first higher-level apprentice, trainee Product Engineer Oscar Johnson, has been reflecting on the experience and benefits he has enjoyed during the first year working at the company’s Headquarters in Poole, Dorset. Oscar recently started his second year of study for a Higher National Certificate (HNC) at Bournemouth and Poole College and will continue as a Degree Apprentice for a further four years, with a permanent role at TDSi alongside his studies.

Reflecting on his first year on the HNC course (where he impressively earned a Distinction grade) and at TDSi, Oscar commented, “It’s been quite a year to be studying and entering the working world, punctuated by a number of UK pandemic lockdowns and the need to support our partners and customers during the most unusual of times. However, it has been a superb learning experience and I am pleased to have been sharing it with the team at TDSi.” Along with practical technical experience, Oscar has also enjoyed an introduction to the commercial world of the security industry, balanced with one day a week of college study time. “I have had to react to constant challenges, many of which were unexpected. Certainly, the unpredicted pandemic challenges have added to this and have helped me to refine my problem-

solving skills, aligning the technology needs with the requirements of a commercial business that must stay profitable and dependable.”

Oscar has been involved with a variety of TDSi systems, including the latest GARDiS access controllers and software testing. “I have been involved with an interesting selection of development projects, including regression testing and updating the firmware on readers.

Every week brings a new set of challenges which let me play my part in the wider picture, which I really enjoy.”

As the company’s first higher-level apprentice, the TDSi team has equally been appreciative of Oscar’s contributions and enthusiasm, as John Davies, Managing Director of TDSi also commented, “Bringing on a more qualified apprentice has obvious benefits to our business as well as for Oscar himself. We can brief him on certain tasks and let him get on with the project, which is obviously helpful to our whole work schedule. Oscar has also brought new perspectives to problem solving which have enriched our team, this really is a win-win situation for us all.”

Joining TDSi right in the middle of the pandemic has given Oscar an even broader experience of the commercial world, as he elaborated, “There have been obvious

Oscar Johnson, Trainee Product Engineer at TDSi

challenges of working with hardware whilst the restrictions were in place, but like the rest of the team I had a rota, which gave me two days working at Headquarters for these tasks. I could then work from home on other aspects, in much the same way as I did for my college work.”

Now in his second year as TDSi’s high-level apprentice, Oscar has a clear impression of the benefits of building his career this way, as he concluded, “Being an apprentice has been a big bonus. I was open to any relevant opportunities that were offered, but I am particularly happy to have entered the security sector! TDSi has been perfect for this, we have a small enough team not to get lost in the crowd but the expertise, technical excellence, and agile working to help me develop the way I work. Being an apprentice is a brilliant experience, providing a good balance of work, college, and life.” www.tdsi.co.uk

Workwear Pro Direct & Bobby’s of Bournemouth adopt new sustainable clothing range Within our industry a huge challenge that we face is how to make sustainably made products more available and affordable to our customers.

Workwear Pro Direct were recently delighted to work with Bobby & Co in Bournemouth. Our brief was to supply them with branded uniforms from some of our favourite eco-conscious products. For the Bobby’s team, sustainability isn’t just a fad, they aspire for it to be core to their everyday activities.

Knowing how important it was to provide Bobby’s with high quality, sustainable and ethical uniform, we found the perfect colour matches with our loved and trusted brands – Continental Clothing and Stanley/Stella.

The Beauty Hall teams slate green uniform is part of our Continental Clothing ‘Earthpositive’ collection. It is produced exclusively from organic Indian cotton, and the entire production process is controlled and certified in accordance with the latest version of Global Organic Standards. All Earth positive products are also manufactured using facilities powered by renewable energy.

The Ice Cream Parlour’s uniform is part of our Natural Raw collection meaning it is completely free from dyes. If you look closely, you can see that each garment reflects the true colour of the cotton plant itself, showing tiny specks of more news online - www.dorsetchamber.co.uk/news

the original plant, including seed particles! This additional texture really appealed to the Bobby’s team and only added to the appearance and authenticity of their uniforms.

By using Stanley/Stella’s Natural Raw products this also minimizes the environmental impact. A gentler spinning process consumes less energy than traditional spinning and preserves the flecks of the original cotton plant.

With no dyes involved, fewer chemicals, water and energy are used.

Both teams uniform used for the Ice Cream Parlour and Beauty Hall also comply with Fair

Wear Foundation code of labour practices.

At Workwear Pro Direct we work hard to promote these fantastic, and more sustainable products to our customers. We were therefore thrilled when we received this customer feedback: “We were so happy with the fantastic uniform that Workwear Pro Direct made for us. The quality of the clothing is really high, and the customer service was brilliant. We will definitely be ordering from them again.” www.workwearprodirect.com

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DORSET BUSINESS FOCUS / NEWS

Help your employees have a heart healthy Christmas Christmas and New Year are joyful annual celebrations, but an expert at Nuffield Health Bournemouth suggests they should come with a health warning. Over-indulgence, stress, lack of exercise all combined with the chilly weather make the festive season the worst time of year for heart health. A growing body of research has shown that heart attacks are more common in the winter months.

Keeping the heart healthy is a key ingredient to overall wellness, and as a result Dr Suneel Talwar, consultant cardiologist at Nuffield Health Bournemouth Hospital, is urging employers to play their part to inspire the workforce to get heart-healthy now ahead of the festive break.

Dr Suneel Talwar said: “Winter is perhaps the worst time of year for the heart. Aside from the cold weather, which can make arteries constrict reducing blood flow and the delivery of oxygen to the heart, over-indulgence in high-fat foods and alcohol as well as neglecting regular exercise during the festive period can increase the risk of triggering a heart attack. An attack is caused when there’s a blockage in one of the heart’s arteries and this blockage can be caused by deposits of cholesterol or a blood clot.

“There are many key risk factors for heart attacks which are modifiable through lifestyle

changes. These include smoking, high cholesterol, high blood pressure, diabetes and being overweight. Unfortunately, we cannot alter increasing age and our family history, however we can all take steps to protect our heart health.

“As more companies are realising the importance of employee health, many of them are helping employees adopt more healthy habits. December is a great time to spread awareness in the workplace on how to embrace heart-healthy habits to prevent heart problems as well as provide motivation for how to make behavioural changes that lead a healthier lifestyle.

Dr Suneel Talwar shared his top simple steps to assist your employees in improving their cardiovascular wellbeing in readiness for the Christmas break: Get people moving - Physical activity helps lower blood pressure, control weight and reduce stress. Therefore, you should create a work environment that is conducive to regular movement. Perhaps provide access to fitness equipment, gym membership, and an outdoor space as exercise can help to reduce stress levels.

Serve healthy snacks - Supply healthy snack options at work, such as fruits. Eating

Dr Talwar, Consultant Cardiologist at Nuffield Health Bournemouth

healthy snacks can help to lower cholesterol.

Offer guidance to those who wish to quit smoking - smoking damages the lining of the arteries, causes inflammation, and makes the blood more prone to clotting. Signpost employees to support groups that can provide advice on how to stop smoking.

Nuffield Health Bournemouth Hospital has a dedicated cardiology service which is able to fully assess the blood vessels of the heart and treat critical narrowing’s if required. This can be done through a variety of investigations such as a pioneering cardiac CT scanner, a state-ofthe-art cardiac MRI scanner, echocardiogram and an angiogram. Furthermore, critical narrowing’s of blood vessels supplying the heart can be treated through the implantation of stents, which will open up the artery.

To make an appointment at Nuffield Health Bournemouth Hospital contact the customer services team on 01202 702830. www.nuffieldhealth.com

Snow Tyres Check, Eggnog check, Voip Exchange check: 6 ways cloud tech can create the perfect home-working environment this winter COVID forced businesses into working from home before all were ready, but in the wake of the pandemic, technology that enabled the world to keep spinning was brought to light and shadowed dusty old systems that no longer serve us.

And now with unpredictable health and weather on the season’s horizon, here’s our top 6 tips for easy tech changes to help keep flexible working successful, should you need it.

Get a cloud telephony service.

These can actually save you money on minutes, materials and maintenance, but unfortunately most businesses don’t have them for any reason other than because they are locked into long contracts with old-school systems. So, check out what the limitations and features are of your system and ask your provider to move you to a cloud-based system instead.

Challenge your provider to include the extras: Why not combine productivity into one solution? Platforms like Voip Exchange offer video conferencing and audioconferencing facilities plus the mobile and computer apps all in one. These solutions are scalable so help accommodate change for additional or staff changes, and you can keep bills predictable with bundled minutes too!

Get some space by hiding your personal number: Just like it’s important to create a designated physical area as a zone for focussing on work and leaving it there and switching back 50

December 2021 | Dorset Business Focus

to home-mode, your communications should have working hours and zones also. Solutions like Voip Exchange have desktop app and mobile apps so you don’t even need your desk phone handset, you can make calls and answer from multiple devices, without the requirement to use your personal mobile/landline numbers – simply open the app and you’re away! And when your operating hours end, you won’t be disturbed.

Leave the house at least once a day: It can be easy when working from home to not take breaks in their entirety or benefit from the fresh air that may have come with a commute. Step out onto the balcony, in the garden or go for a short walk, there’s no need to be tied to your desk with cloud technology at hand.

Get a sufficient internet service.

We recommend chatting with your provider to help ensure you have enough bandwidth to manage your work requirements. Try and use a wired ethernet connection direct from your router to your computer if you can so you don’t suffer from depending on WiFi which can be temperamental dependant on house size, interfering objects etc. Use a VPN (Virtual Private Network) to access usual servers/sites as though you’re in the office. Check if you can get a line installed dedicated for your work, so you don’t need to share the bandwidth with the kids streaming Elf or Home Alone this Christmas holidays - Voip Unlimited offer Broadband solutions that can be fully business expensed (did you /company/dorset-chamber/

know you no longer need to pay for phone line rental when purchasing an internet connection, with our new Broadband products)!

Benefit beyond just this winter/ pandemic from these IT upgrades: In 2025 Openreach will start to retire old copper phone lines, so you won’t be able to order new copper (PSTN) lines, Telecom providers will start to withdraw old lines in order to transition people to new VoIP technology over fibre lines. Yes, we will face a transition, yes everyone will have to change, no, you needn’t be worried.

Friendly local providers like Voip Unlimited can help businesses feel no pain and just gain from getting ahead of the queue. By upgrading to VoIP (like cloud telephony platform Voip Exchange) and updating your broadband you can allow other vital business facilities to be accessed and benefit from them well in advance of 2025 rather than being forced to adapt at pace.

Voip Unlimited, based in Poole, have been helping business transition to improved technologies for over 15 years. Give the team a call today and discuss how to get your business ready for all eventualities. www.voip-unlimited.net

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DORSET BUSINESS FOCUS / NEWS

Run safe this winter with these 5 top tips All those hours of darkness can make it hard to motivate yourself to get out of the house and do some exercise. Safety is a valid concern too if you’re planning on doing something like running in the dark. But staying active during the winter months is so important for both your physical and mental wellbeing.

“Running is a great overall exercise for many people, but it’s important you stay safe in the winter months,” says Paul O’Connell, founder and lead physiotherapist at Bridge Health & Wellbeing in Christchurch, Dorset.

“Whether you are an early riser that likes a jog to start the day, or trying to squeeze in a run after work, you need to take extra precautions. Here are 5 top tips to keep you safe whilst running in the dark: Be seen and stay visible by illuminating yourself.

There are loads of options to help you be seen, so try what works for you. Head torches, clip-on lights, safety vests and reflective armbands and more. You can find plenty of products online or pop into Christchurch’s new Alexandra Sports store for a great range of products.

Run together.

Running with a club or a friend is not only safer but it’s also great for motivation and more news online - www.dorsetchamber.co.uk/news

support. It can hold you accountable to exercise, even on the days when you really don’t feel like it. There are lots of local running clubs across Dorset, including local ones in individual towns, women’s only groups and those that are more social. Ask at your local leisure centre or simply search online.

Choose a well-lit route so you can be seen and see your surroundings.

When running in the dark you want to make sure that potential hazards like cars can see you. But you also need to be able to see where you are going, so that you can avoid trip hazards. Selecting a route that is well-lit not only means vehicles can pass safely, but also means that you are less likely to fall.

Always run against the flow of traffic.

This allows you to see vehicles coming towards you on the same side of the road. Particularly in the dark, their headlights will give you an extra warning. Always try and move out of the

way of cars if you can, for example, stepping onto the pavement if you’re on the road.

Don’t assume that vehicles will see you in time to avoid you. Put your own safety first.

If you are running on your own, tell someone that you are going out and stick to populated routes.

Try to mix up your route. Not only is this good for your training, but it is also a safer option as your routine becomes less predictable. Let someone know when you are going and when you expect to be back, as well as advise them of your safe return. This simple message could make a big difference. It gives you the reassurance that someone is waiting for you to get home safe.

Running in the winter also means colder and potentially wetter conditions than in summer. Making you have suitable equipment and warm-up and down properly is so important to avoid injury.” www.bridgehw.com 51

DORSET BUSINESS FOCUS / NEWS

5 Instagram trends to help your business grow

Instagram has contributed to Total Guide to group and Total Guide to Poole exceed pre pandemic levels of website traffic, social reach and revenue.

We know only too well, however, that the task of managing and updating accounts can be daunting, time consuming and costly.

So, we’ve listed the current trends that are working well for us and how you can quickly and simply apply them to create a winning Instagram strategy.

The Rise of Reels We’re possibly even a little late to the party on this but we’re seeing huge benefits already.

Each of our Reels are viewed by 3,000+, compared to an average of 841 views per regular post. This is because they sit in the Explore tab along with IGTV and Shop, so people don’t have to be following you to view your posts. This functionality is growing rapidly in popularity so it’s a great time to jump on this as it’s not cluttered, but you still have a large and engaged potential audience there.

The algorithm behind the Explore tab tracks users browsing habits (what you search for, like, and view for example), therefore you’ll be more likely to gain new, quality followers. They’re a little more time consuming but you’ll soon get into the swing of things. Look at what similar businesses are doing, practice and try doing one reel a week and you’ll soon pick up the pace.

Be Authentic You no longer have to spend £££ on professional imagery and corporate videos. Yes, they have their place, but Instagram is a platform for honesty and transparency. You build a loyal and trusting community by producing unfiltered content.

Why not add a story or reel of some funny ‘out takes’ from a team meeting? Or if you’re being affected by supply issues for example, get out in front of it; share your problem, offer alternatives, ask for feedback, explain, show how you’re trying to overcome, or ask how others are solving the issue - in other words be human! By being honest you’re making yourself hugely relatable to your audience.

audience. You can search for and approach relevant influencers in your sector or region, pay for native advertising or offer affiliate links.

Remember it’s not always about quantity, it’s more often about the quality of their audience.

Hashtags continue to make a big impact Hashtags essentially help your users find your content faster. You can include 30 hashtags per post and the maximum we still tend to see per post is around seven.

That’s a large potential still untapped. Popular hashtags like #instagood and #beautiful will generate immediate engagement but remember to still be true to your target audience and who you want to be engaging with your post.

If you add popular hashtags to an irrelevant post it will scream ‘spam’ and have a negative impact. Don’t add a hashtag like #dog if it’s totally irrelevant to your stories.

Try and balance your hashtags with relevant popular tags, industry specific, and niche specific (in our case location ie. Poole, Dorset, South Coast etc).

Stories Stories continue to be the most digested form of content on Instagram (Instagram released a statistic of daily usage of 500m people in 2020 so this will be even higher now) yet we still find brands aren’t tapping in

to this super quick and effective feature.

Each time you add a story you are making sure your business keeps popping up again and again, thus encouraging your audience to continue to view your content.

This constant reminder is a great touch point for prospecting and for keeping you top of mind with your consumers. For added engagement try using polls and questions now and again.

Ones to Watch for 2022 I want to make these tips easily digestible for you to implement, but it would be remiss of me not to highlight the importance of Instagram Shop (Shoppable posts) and IGTV. Instagram is clearly paying attention to the growing popularity of TikTok and tweaking Instagram to meet these new demands and video marketing has never been more widely used as a sales tool. I’ll share more on this in due course - keep watching!

All my tips are achievable either by yourself or your team however if you do feel overwhelmed by juggling social with your other tasks, we can help to lessen the load. We’re able to manage this for you.

www.totalguidetopoole.com

Onboard Relatable Influencers If you’re not already working with Influencers then this needs to be something you implement; it will vary your content, help you reach new audiences and grow your network.

Many businesses we speak to have avoided this due to the perception that they’ll need a huge budget for an Influencer with 1m+ followers.

This is not necessary for smaller companies.

‘Micro Influencers’ are receiving great attention - again for the authenticity of their posts and 52

December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

MSP Capital champions property auction growth with bridging loan launch A Poole-based property finance specialist is championing renewed confidence in UK real estate with the launch of a bridging loan product aimed at the growing property auction market.

MSP Capital’s new Property Auction Finance Loan is specifically tailored to those looking to buy residential properties at auctions with rates starting from 0.54% per month.

The product is available to private individuals, joint borrowers, limited companies and LLPs. It applies to all residential property types that are vacant, let on AST (assured shorthold tenancy) or in need of refurbishment, with commercial properties considered on a case-by-case basis.

The launch comes amid a huge rise in UK property auction activity. According to the latest EIG report, £539.5 million worth of property was sold at auction in September 2021, a 15% hike in value compared to the same month in 2020.

At the same time, Google search engine data has shown a 50% rise in enquiries about property auctions over the past year.

Chris Wright, auction product lead at MSP Capital said: “We’ve been providing bridging loans for many years and, based on lots of conversations with borrowers and prospective borrowers, people are telling us they are really keen for MSP Capital to offer this kind of finance specifically for property auctions.

“The stamp duty holiday combined with the migration to online auctions due to the pandemic has spurred many would-be homeowners to choose the auction route over estate agents.

“It is a truly dynamic market and not only for investors or developers. Interest in auctions from all kinds of buyers is growing faster

than other parts of the property sector.

“People are attracted by the speed of potential sales and the ease of bidding online that has opened up in the past 18 months as traditional auctioneers have responded to evolving customer demand for digital-first solutions.”

With timing such an all-important factor when it comes to property auctions, MSP Capital has ensured its Property Auction Finance Loan can be pre-arranged, giving bidders the confidence that funds are in place before the gavel, or auctioneer’s hammer, falls to indicate a binding contract.

In addition, MSP Capital’s streamlined onboarding process helps ensure that funds can be drawn down in less than 28 days to meet the typical auction payment deadline.

As an additional bonus, the new loan product comes with zero exit fee options, fixed legal fees and no valuation fee for properties worth less than £1 million.

Clients can borrow up to 70% loan-to-value on residential properties, with a maximum single property value of £3 million.

Martin Higgins, Managing Director at MSP Capital, said: “This is all about expanding our product range so we can continue to offer flexible, tailored solutions to our clients.

“Our team have worked hard to launch the Property Auction Finance Loan in line with the clear market demand we see.

“The product is the latest of several specialist bridging loans we have launched

recently, including our Development Exit Loan, which is designed to help developers crystallise their profit and keep moving forward on their next project.

“Look out for more product launches next year as we continue to go from strength to strength.” www.mspcapital.co.uk

Lewis-Manning Hospice Care win ‘Best Place to Work’ in inaugural Poole Business Awards Lewis-Manning Hospice Care scooped the coveted award of ‘Best Place to Work’ in the inaugural Poole Business Awards, which took place at Upton Country House in Poole. The award was sponsored by Yellow Coaches.

CEO Clare Gallie advised, “I am absolutely delighted that our hospice has won the ‘Best Place to Work’ award and thrilled to accept on behalf of our staff and volunteers, all of whom have supported so many vulnerable patients during the pandemic. We have worked hard to make our charity a happy place for all to work and are delighted with this accolade.” www.lewis-manning.org.uk more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

Dorset Chamber Events Date

To book events please go to www.dorsetchamber.co.uk/events

Event

Time

Venue

Price (+VAT)

Networking Lunch

12:00 – 14:30

Highcliff Marriot Hotel, Bournemouth

Members Only £32 +VAT

Simply Networking Live

08.00 - 09.30

Breeze Suzuki, Poole

Members Only | Free

Jan

11

Sponsored by: Mploy

Feb

23

Sponsored by Breeze Motor Group

Thinking of joining Dorset Chamber? To attend one of our Simply Networking events as a guest email membership@dorsetchamber.co.uk

International Training Diary Date

Event

Time

Venue

Price (+VAT)

14

Understanding Exporting

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

15

Methods of Payment

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

16

Import Procedures

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

11

Incoterms

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

12

Customs Procedures and Documentation

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

13

Export Documentation

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

25

Understanding Exporting

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

26

Methods of Payment

09:30 – 12.30

ONLINE (zoom)

£170 +VAT for Members £215 +VAT for Non-Members

Dec

Jan

54

December 2021 | Dorset Business Focus

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David Kiss at Lewis & Co, Jon Huggins, Nicholas Bryant at Inspire Professional Services & Simon Bignell at Lewis Investment

SIMPLY NETWORKING LIVE

Tony Brown at Y-Not Finance, Julie Cullen at Dorset Chamber & Aaron Keith at Sentinal

VITALITY STADIUM, AFC BOURNEMOUTH

28th October 2021

SPONSORED BY AFC BOURNEMOUTH Sean O’Brien at WH Ireland Wealth Management, Kimberley Davies at Trethowans & Helen Stacey at Aspire Jobs

Caz Firth at Oyster Recruitment, Amanda Reuben at Bijou Recruitment and Helen Purbrick at Oyster Recruitment

Gary Bulgin at Optimum BI Limited & Julie Cullen at Dorset Chamber

Harry Fynn at Plato Video Ltd & Sheena Dayman at YMCA Bournemouth

BUSINESS LEADER LUNCH DUDSBURY GOLF CLUB 16th November 2021

Lisa Jepson at Touchstone Training

Jonny White at Newburgh Networks & Sam Curtis at What Lies Beneath

Ian Girling at Dorset Chamber, Vivian Allen at Viv Allen Coaching & Counselling & Jo Gartshore at Abbey Office Solutions

Helen Purbrick at Oyster Recruitment, Carly Honarparvar & Nicky Smith at PRC Streamline Group

Marc Penn at The Perfect Source & Stephen Nicholls at Quadrant Safety Ltd

Heidi Roper at View HR

SPONSORED BY VIZST TECHNOLOGY

Lee Dredge at Vizst Technology

Ian Girling at Dorset Chamber & Lee Dredge at Vizst Technology more news online - www.dorsetchamber.co.uk/news

Mathew Fretten & Lewis Barr at Frettens LLP

Dan Warren, Richard Betts & Lee Dredge at Vizst Technology

Richard Wade at More Bus & Zoe Gwennap at BWT Physio

55

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December 2021 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Accountants & Tax Advisors

Air Conditioning

AIMS Accountants, Broadstone 01202 603905 www.aims.co.uk/accountants/tim-daunt/

Draper Ventilation Ltd, Dorchester 01202 797151 www.drapervent.com

Albert Goodman, Taunton 0330 333 5039 www.albertgoodman.co.uk

Nauticool Ltd, Poole 01202 739937 www.nauticool.com

Arnold Accounting & Bookkeeping Services Ltd, Christchurch 07513 838434 www.arnoldaccounting.co.uk

Universal Maintenance Contracts Limited, Wimborne 01202 891772 www.umc-ac.com

Azets, Bournemouth 02380 247070 www.azets.co.uk

Architects

Business Associations

Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk

Bournemouth Property Association, Bournemouth 01202 204717 www.bpa-online.co.uk

Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk

QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Vizarc3d Ltd, Blandford Forum 07598460476, vizarc3d.co.uk

Enrich Accounting Ltd, Bournemouth 07403 407455 www.enrichaccounting.co.uk

Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com

Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk

Audio Visual Equipment

Grant Sellers Chartered Accountants, Verwood 01202 824500 www.grantsellers.co.uk Hill Osborne, Poole 01202 678555 www.hillosborne.com

Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com

Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk Pure Milk Vodka Ltd, Beaminster 01308 868844 www.blackcow.co.uk

Poole BID, Poole 01202308800 www.poolebid.com Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info

Business Coaching/ Consultancy

Walcom Integration Ltd, Bournemouth 08000 487384 www.walcomintegration.com

ActionCOACH Bournemouth, Christchurch 07415 517206 www.bournemouth.actioncoach.co.uk

Aviation

Amiri Construction, Christchurch 01202 331615 www.amiriconstruction.co.uk

Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk

FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk

MLW Accountants, Poole 07900 924872 www.mlwaccountants.co.uk

Brewery

MVS Audio Visual, Wimborne 01202 861696 www.mvsav.co.uk

DAeCO, Poole 01202 880302 www.daeco.co.uk

Mazars LLP, Poole 01202 680777 www.mazars.co.uk

Quay Business Associates Ltd, Poole 01202 679225 www.quaybusinessassociates.co.uk

7PM2 Coaching Mentoring & Training, Bournemouth 01202 070372 www.7PM2.com

Hunts Accountants Limited, SHERBORNE 01935 815008 www.huntsaccountants.co.uk

Mawgan Accounting, Wimborne 01202 022938 www.mawganaccounting.co.uk

Workwear Pro Direct, Chard 01460 298615 www.workwearprodirect.com

Global Dynamic Support Ltd, Wimborne 01245 475360 www.global-dynamic-support.com Think Research, Poole 01202 765654 www.think.aero

Banking Barclays, Bournemouth 07990 081947,

Aspirin Business Solutions Ltd, Bournemouth 01202 985112. www.aspirinbusiness.com Be Astute Limited, Frome 01373 837331 www.be-astute.co.uk Brian G Ford FCA, Ringwood 01425 472749, CryoShower, Swanage 07532 889488 www.cryoshower.co.uk David McDonald Consulting Ltd, Bournemouth 07872 407548 www.vistage.co.uk/david.mcdonald

Morris Lane, Poole 01202 715950 www.morrislane.co.uk

HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk

On The Spot Accountants, Lymington 07973 939228 www.onthespottax.co.uk

J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com

PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk

Bars & Restaurants

Dorset Business Consultants Ltd, Poole 07850 937400, DorsetBusinessConsultants. co.uk

Maison Sax, Poole 01202612150 www.maisonsax.com

Dorset Business Mentors, Dorchester 01202 607530 www.dormen.org.uk

Rubyz Cabaret Ltd, Bournemouth 01202 016016 www.rubyzcabaret.co.uk

Engage for Change, Dorchester 07710130755 www.engageforchange.com/

Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk

Bookkeeping and Payroll

HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk

SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com

Ookkee, Poole 01202 283214 www.ookkee.co.uk

Rubi CRM, Leeds 01133226555, Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com

Smith and Williamson, Southampton 02380 827600 www.smithandwilliamson.com TC Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk

Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com

Branding & Design Amadoo, Poole 01202287807 www.amadoo.co.uk

Tragor Ltd, Poole 01202 680914 www.tragor.co.uk

Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk

Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk

The Crop - Brand consultancy, Bournemouth 07575 358644 www.thecrop.co

more news online - www.dorsetchamber.co.uk/news

DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk

Insight6 - Dorset, Salisbury 07887 554898 www.insight6.com/dorset J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk Kickr Business Strategy and Communications, Bournemouth 07309925005/07366696 www.kickr.uk KIMCO, Wimborne 01202 888549 www.kimcoafrica.com/en/ Liaise Limited, Bournemouth 07823 451953, Phil Popham Consultancy, , ,

Russell Philips Limited, Dorchester 01305267009 www.russellphilips.com Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk SGS United Kingdom Ltd, Ellesmere Port 01276 697715 www.sgs.co.uk Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk Smart Quality Services Ltd, Bournemouth 07514 701994 www.smartquality.co.uk SME Assistance - Simon Rigby, Tarrant Monkton 07590 673704 www.smeassistance.co.uk SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk The CEO Coach Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me The Curious Companions, Dorchester 01305542066 www.thecuriouscompanions.co.uk Traction Six, Broadstone 02033 849785 www.tractionsix.co.uk Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Verace Business Assistance, Poole 07467 952352 www.veraceba.com Convoy Community Ltd, Twickenham 07773 696858, convoycommunity.com/ Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com

Business Process Automation Provulo, Weybridge 07503 267160 www.provulo.com

Business Recovery & Insolvency Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com Even Keel Solutions Limited, Bournemouth 01202237337 www.evenkeelsolutions.co.uk Portland Business & Financial Solutions Limited, Poole 01202 712810 www.portbfs.co.uk Verulam Advisory, Bournemouth 01202 941475 www.verulamadvisory.co.uk

Business Support Delivery Partners GetSet for Growth, Bournemouth 0800 7560811 www.getsetforgrowth.com/east-dorset

57

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Business Support Services Acquit Debt Collection and Outsourced Credit Control, Poole 01202 432022 www.acquit.org.uk Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk Evolve, Poole 0333 322 2332 www.evolvemembers.com Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com Janus Programme & Project Management, Dorchester 07582 415346 www.janusppm.co.uk Law Point, Bournemouth 01202 729444 www.law-point.co.uk Saline, Poole 07791 902632 www.salinemarine.co.uk Signature Office Support, Wareham 07909 042262 www.signatureofficesupport.co.uk The Passionate PA (UK) Ltd, Poole 01202 802863 www.thepassionatepa.co.uk What Lies Beneath, Somerton 07861 699841 www.wlb-coaching.com

Car Parking Britannia Parking Group LTD, Poole 01202 555888 www.britpark.com

Care Good Oaks East Dorset, Christchurch 01202 065261 www.goodoakshomecare.co.uk/ eastdorset/ Luxurycare Group Limited, Bournemouth 01202292796 www.luxurycare.co.uk/ Promedica 24 Dorset and Hampshire, Poole 01202 618400 www.promedica24.co.uk/Dorset

Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk

Charity 360 Skills For Life, Wimborne 01202 130395 www.360skillsforlife.org AECC University College, Bournemouth 01202 436300 www.aecc-clinic.co.uk Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk BCHA, Bournemouth 01202 410500 www.bcha.org.uk CAN (Community Action Network), Poole 01202 466130 www.can100.org Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk DorPIP, Poole 07813 989707 www.dorpip..org.uk Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org Dorset Mind, Bournemouth 01202 099183 www.dorsetmind.uk Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk

Catering & Catering Equipment

Forest Holme Hospice, Poole 01202670644 www.forestholmehospice.org.uk

Comax Ltd, Ringwood 01202 684111 www.comaxuk.com

Gillingham & Shaftesbury Show, Shaftesbury 01747 823955 www.gillinghamandshaftesburyshow.co.uk

Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk

Chamber of Commerce Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk Dorset Chamber, Poole 01202 714800 www.dorsetchamber.co.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 8 www.shaftesburychamber.co.uk Sherborne Chamber of Trade & Commerce, Sherborne 01935 815 008 www.sherbornechamber.co.uk

58

HealthBus Trust, Bournemouth 07395 560343 www.healthbus.co.uk Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk Helpful Hounds Assistance Dogs, Bournemouth 01202591602 www.helpfulhounds.org.uk Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk Hope HTS, Bournemouth 01202 312231 www.hopehts.com Jubilee Sailing Trust, Southampton, 2380449108 www.jst.org.uk Julia’s House, Poole 01202 644220 www.juliashouse.org

December 2021 | Dorset Business Focus

Lewis-Manning Hospice Care, Poole 01202 708470 www.lewis-manning.co.uk

Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com

Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk

Harry J Palmer (Broadstone) Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk

MYTime Young Carers, Poole 01202 710701 www.mytimecharity.co.uk Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk Poole Sea Cadets, Poole 01202 671892 www.sea-cadets.org/poole PramaCare, Poole 01202 207300 www.pramafoundation.org.uk Rotary International District 1110, Wimborne 01202 882277 www.rotary.org Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org Talbot Village Trust, Wimborne 01202 338551 www.talbotvillagetrust.org The Tank Museum, Bovington 01929 405096 www.tankmuseum.org University Hospitals Dorset NHS Charity, Bournemouth 01202 704060 www.uhdcharity.org/ Wessex Reserves Forces & Cadets Association, Taunton 01823 250110 www.wessex-rfca.org.uk WISE Ability Services Ltd, Bournemouth 0300 3033737 www.wiseability.co.uk YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk

Chemical Supply Analytical Services OEMAchem, Southampton 02380 707686 www.oemachem.co.uk

Cleaning Services AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk Apple Clean, Bognor Regis 0800 587 4571 www.appleclean.co.uk/bournemouth/ Clean Deep Services Ltd., Broadstone 07598 996307 www.cleandeep.co.uk Dorset Commercial Cleaning, Poole 01202 986700 www.dorsetcommercialcleaning.com KM Cleaning Ltd, Bournemouth 07840 846466 www.kmcleaningltd.com

Primmer Olds B.A.S Chartered Surveyors, Wimborne 01202 013015 www.primmeroldsbas.co.uk Quoin Property Consulting Limited, Wimborne 07710 543305, Savills, Wimborne 01202 856800 www.savills.co.uk Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk Vail Williams, Wimborne 01202 558262 www.vailwilliams.com

Construction Design & Build AHH Group, Bournemouth 01202 531 635 www.ahh.org.uk Jurassic Coast Ventures Ltd, Bridport 07977 707617 www.sipsclassrooms.co.uk/design Morgan Sindall Construction, Poole 01202 606801 www.morgansindall.com Woodmace, Poole 07702 714710 www.woodmace.co.uk

Corporate Gifts & Clothing 4Couture.com, Ferndown 08452 260880 www.4couture.com The Perfect Source Limited, Wimborne 0845 643 4959 www.yourperfectsource.com UK Printed Mugs, Poole 01202 798828 www.ukprintedmugs.co.uk Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk

Couriers & Freight Forwarding AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk

Construction & Surveyors

E-TEL EXPRESS, Ferndown 01202 874156 www.e-telexpress.com

Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com

Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com

Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com

Raven Logistics, Poole 01202 800539 www.raven-logistics.co.uk

Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com

Schenker Ltd, Poole 01202 862150 www.schenker.com

Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk

/company/dorset-chamber/

/dorsetchamber

Cyber Security ESET UK, Bournemouth 01202 405405 www.eset.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Day Nurseries

Engineering

Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk

A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk

Defence ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com

Digital Agencies imageHOLDERS Ltd, Wimborne 07570 850748 www.imageholders.com/ Total Guide to Poole, Poole 07814 080119 www.totalguidetopoole.com

Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk

Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com

Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk

Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk

Lashings World X1 Ltd, Ferndown 07846 947397 www.lashingsworld.com

Avonwood Developments, Wimborne 01202 868000 www.avonwood.co.uk

Quadrant2Design, Poole 01202 723500 www.quadrant2design.com

AW Precision Engineering Ltd, Poole 01202 710789 www.awprecisionengineering.co.uk

Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com

Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk

Stir Events Ltd, Bournemouth 07869149976 www.stir-events.com

Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com

Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com

iec Ltd, Poole 01202 339559 www.iecltd.co.uk

Pam International, Poole 07496 388327 www.paminternational.co.uk

IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com

First Local Services, Bournemouth 08006696492 www.firstlocalservices.co.uk

Education Bournemouth and Poole College, Poole 01202 205500 www.thecollege.co.uk Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/businessservices Skills & Learning Adult Community Education, Poole 01202 123444 www.skillsandlearningace.com Solent University, Southampton 02382 013291 www.solent.ac.uk The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk Touchstone Training Ltd, Bournemouth 07903 438381 www.touchstonetraining.co.uk Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk

Electrical Services Dextra Group PLC, Gillingham 01747 858100 www.dextragroup.co.uk

BH Live, Bournemouth 01202 055555 www.bhlive.org.uk Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com

G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com

Drain Clearance

Event Management & Equipment

Aish Technologies, Poole 01202 307082 www.aishtechnologies.com

De Monchy Aromatics Ltd, Poole 01202 620888,

Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com

The Master Key Group Ltd, Wimborne 07384636992, Master Key Waste Solutions Ltd

Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk Parvalux Electric Motors, Bournemouth 01202 512575 www.parvalux.com Reidsteel, Christchurch 01202 483333 www.reidsteel.com Safi Valves Ltd, Poole 01202 624618 www.safi-limited.com Sentinel, Poole 03330124302, sentinelfs.co/ Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com

Facilities Management Candour Facilities Management Limited, Ringwood 07766 397605 www.candourfm.com

Financial Services Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk c, Wimborne Minster 01202 695801 www.lesterbrunt.co.uk Cherry Mortgage & Finance Ltd, CHRISTCHURCH 01202 925365 www.cherryfinance.co.uk Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk Creditplus, Poole 01202 684898 www.creditplus.co.uk

Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk

First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk

Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com

Great Western Credit Union, Bristol 01179247309, MONEY@WORK Bristol Credit Union

Venture Precision Engineering Group Limited, Poole 01202 724100 www.vpeg.uk.co.uk

Environmental Services Carbon Kapture Ltd, Bournemouth 07798552234 www.carbonkapture.org

Greenfields Financial Management Ltd, Poole 01258 857101 www.greenfields.biz Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk

Efeca, Bournemouth 01305 261050 www.efeca.com/

Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk

Energy Efficiency Services

Floodmate, Poole 0800 932690077904744 www.floodmate.co.uk

JRS Finance Group Limited, Ringwood 07825 286887 www.jrsassetfinance.co.uk

Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk

SUEZ recycling and recovery UK, Maidenhead 0800 093 1103 www.suez.co.uk

Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk

Mission Road Electrical, Broadstone 01202283643 www.missionroad.co.uk

more news online - www.dorsetchamber.co.uk/news

Life Matters, Poole 01202 025481 www.lifemattersfp.com Moneycorp, South West London 02078 287000 www.moneycorp.com MSP Capital, Poole 01202743400 www.mspcapital.co.uk Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk Quilter Financial Advisers, Ringwood 07736 561429 www.linkedin.com/in/paul-read-16574633/ Redwood Business Finance Ltd, Bournemouth 07702 098884 www.redwoodbusinessfinance.co.uk SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/ Shield Corporate Finance Ltd, London 01202 330200/07980 2 www.sellingabusinessformore.co.uk Strategic Solutions Chartered Financial Planners, Bournemouth 01202 769890 www.ssfs.co.uk Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/ The Prosper Group, Blandford Forum 01258 792274 www.theprospergroup.co.uk TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Yetminster 01935 872777 www.abpfoodgroup.com BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk Keith Spicer Ltd, Wimborne 01202 863800 www.keith-spicer.co.uk Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk The White Hart, Wimborne 01202 848478 www.whitehartwimborne.co.uk

Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/

59

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Furniture

Holiday Parks

Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk

Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com

G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com

Waterside Holiday Group, Weymouth 01305833103 www.watersideholidaygroup.co.uk

International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com

Graphic Design

West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk

Insurance

Design Pit, Salisbury 01722 440654 www.designpit.co.uk

Green Energy Voltalia UK PLC, London W6 07989 494455 www.voltalia.com

Health Amplify Nutritional Therapy Limited, Blandford Forum 07928946306 www.amplifynutritionaltherapy.com Barrington International (SSS) Ltd, Blandford Forum 01985850845, Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Healthful Mind Clinic, Wimborne 0333 7726233 www.healthfulmindclinic.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk Moors Manor Care Home - Barchester Healthcare, Ringwood 01202 863610 www.barchester.com

ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk

Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk

Import/Export Services

Newburgh Networks Limited, Dorchester 01258 444999 www.newburghnetworks.com

Home Improvements

A Plan Insurance Poole, Poole 01202 644390 www.aplan.co.uk/poole

Southern Softflow, Wimborne 01202 828241 www.southernsoftflow.co.uk

All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk

Home Technology

A-One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk

Foresolutions Limited, Ringwood 023 80249860, foresolutions.co.uk Living Home Technology, Poole 01202 775133 www.livinghometech.co.uk

Hotels & Conferencing Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk Chewton Glen, New Milton 01425 275341 www.chewtonglen.com Kingstonry Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk Oceana Hotels, Bournemouth 01202 298350 www.oceana-collection.com Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com Village Hotel Bournemouth, Bournemouth 01202 416147 www.village-hotels.co.uk

Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.stackhouse.co.uk

QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com SecQuest Information Security Ltd, Southampton 0345 19 31 337 www.secquest.co.uk Sense IT Support, Ringwood 01425 267267 www.sensesupport.co.uk SPC IT, Ferndown 01202 935593 www.spcit.co.uk Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk

Cornish Mutual, Truro 07814929262/ 01872 2 www.cornishmutual.co.uk

TECHNEDs Ltd, Poole 03333 031047 www.techneds.co.uk

Gallagher Insurance Brokers, Bournemouth 08002 988707 www.ajg.com/uk/

The Data Vault, Bournemouth 01202 375079 www.thedatavault.uk

NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com Vitality, Bournemouth 0345 279 8877 www.vitality.co.uk

Interior Design Margo and Mya Ltd, Dorchester 01305 235503 www.margoandmya.co.uk

IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com APARO Ltd, Poole 02034882774 www.aparo.co.uk

Vizst Technology, Poole 0333 344 2204 www.vizst.com

Landscape Services Eazy Garden Ltd, Ferndown 01202 978373 www.eazygarden.co.uk

Landscape Supplies & Aggregates Dorset Soils & Aggregates Ltd, Ferndown 01202874207 www.stone-zone.uk M B Wilkes, Wimborne 01258 857465 www.mbwilkes.com Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk

Lifts Supply & Installation Bourne Lifts Ltd, Ferndown 01202 582923/07808 8 www.bournelifts.co.uk

Local Authority BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk

HR

Bournemouth Digital, Bournemouth 01202 800994 www.bournemouth.digital

Hillingdon HR, Poole 07795 558648 www.Hillingdonhr.co.uk

C3IA Solutions Limited, Poole 01202 721123 www.c3ia.co.uk/

HR Business Solutions Ltd, Bournemouth 07931 530497 www.hrbusinesssolutionsltd.co.uk

Chillblast, Poole 01202 068333 www.chillblast.com

Lumine Development Ltd, Shaftesbury 07841 068727 www.lumine.co.uk

ENHANCED, Poole 01202 308000 www.enhanced.co.uk

Health & Safety

Nicola Green Consultancy, Gillingahm 07795655507 www.nicolagreenconsultancy.co.uk

Glitch IT Limited, Christchurch 01202 237996 www.glitch.services

A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com

A3C (U.K.) Limited, Blandford Forum 07702 013198 www.a3c.co.uk

Purple HR Ltd, Wimborne 01202 801047 www.purplehr.co.uk

ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk

A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk

Chris Cahill Ltd (H&S), Dorchester 07836656749 www.chriscahill.co.uk

Rely HR & Training Services, Dorchester 01305 889781 www.rely.company

Juice Broadband, Poole 01202 332331 www.juice-broadband.com

Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com

Create Safe Ltd, Verwood 07725914720 www.createsafe.co.uk

Skora HR, Poole 01202 241763/07730 7 www.absoluteworks.co.uk/hr-dorset/

Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk

Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com

Fire Door Controls, Ferndown 0845 2260536 www.firedoorcontrols.co.uk

Streetwise HR Ltd, Bournemouth 0844 682 7488 www.streetwisehr.co.uk

Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com

AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com

Quadrant Safety, Poole 01202 622391 www.quadrantsafety.com

The HR Team South Coast LTD, Poole 01202 701414 www.thehrteam.co.uk

Koreti, Poole 01202 650 333 www.koreti.com/

Alltrista Plastics Limited, Christchurch 01202 483636 www.jadexinc.com

Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com Rewrite Your Story, Dorchester 0845 004 5777 www.rewriteyourstory.org.uk Shanahan Podiatry Ltd, Ringwood 01425 837570 www.footfocuspodiatry.co.uk Therapy Partners, Poundbury, Dorchester 08455274809 www.therapypartners.co.uk

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Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership, Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/

Manufacturing

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Ashland Industries Europe – ISP Microcaps UK Ltd, Poole 01202 627352 www.ashland.com ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk

Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk Greens Combustion, Poole 01202 607563 www.greenscombustion.com Griff IVD Ltd, Yeovil 07778 997464 www.Griff-ivd.com Hamworthy Combustion Engineering, Poole 01202 662717 www.johnzinkhamworthy.com

Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com RHH Franks, New Milton 01425614730 www.rhhfranks.com Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk

Dorset Media, Ferndown 07516 679004 www.dorset-media.com Dorset Tech, Gillingham 01258 808577 www.dorset.tech Insightful UX Ltd, Poole 01202 912760 www.insightfulux.co.uk Intergage Ltd, Wimborne 01202 684009 www.intergage.co.uk Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital

Bowmill Engineering Ltd, Poole 01202 266266 www.bowmill.co.uk

Heatric Division of Meggitt (UK) Ltd, Poole 01202 627084 www.heatric.com

British Diamond Wire Die Co Ltd, Poole 01202 745104 www.balloffetdie.com

Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com

C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk

Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690 www.sargassoworldwide.com

Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com

C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com

Senscient, Poole 01202 606460 www.msasafety.com

I C B Waterproofing, Poole 01202 785200 www.icb.uk.com

Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk

Solentim Ltd, Wimborne 01202 798510 www.solentim.com

Bauer Media, Fareham 01489 481057 www.wave105.com

I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com

Sontronics, Poole 01202 722583 www.sontronics.com

Dorset Biz News Ltd, Poole 07838 858228 www.dorsetbiznews.co.uk

Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com

Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk

Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk Concept Cables Ltd, Blandford Forum 01258 480603 www.conceptcables.com Confex Technology Ltd, Poole 01202 881466 www.confexuk.com Coty International BV, Bournemouth 01202 524141 www.coty.com/ Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk

Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk Lotek UK Ltd, Wareham 01929 552992 www.lotek.com Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk Magicard Ltd, Weymouth 01305 470000 www.magicard.com Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com

Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com

Motion Control Products Ltd, Bournemouth 01202 599922 www.motioncontrolproducts.com

Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk

Neal’s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com

Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu

NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com

Farrow & Ball, Wimborne 01202 876141 www.farrow-ball.com

S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com

Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk

Mauveworx, Wimborne 01202 865100 www.mauveworx.com Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk

Media & Film

Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.co.uk Plato Video Ltd, Bournemouth 07557 448526 www.platovideo.co.uk The Blackmore Vale, Sturminster Newton 01258 472572 www.theblackmorevale.co.uk

Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk

Motivational Speaker & Trainer

Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com

Peter Radford Speaker, Sturminster Newton 07884 946219/ 012588 www.peterradfordspeaker.com

Violegen, Poole 01202 026656 www.violegen.com Wessex Filters Ltd, Poole 01202 671671, Willie’s Cacao, Cullompton, * www.williescacao.com WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com

Marine

Motoring Sales & Servicing Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/ Hughes International Ltd, Poole 01202 744777 www.hughesint.com

Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk

Actisense, Poole 01202 746682 www.actisense.com

OKO Global LLP, Tiverton 02078 703156 www.oko.com

Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk

Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com

Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk

Field International Limited, Poole 01202 676331 www.fieldinternational.com

Oakmount Control Systems Ltd, Yeovil 01935 478588 www.oakmountcs.net/data

Marketing PR & Web Developers

FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk

Packline Ltd, Poole 01202 307700 www.packline.co.uk

B4B Marketing, Poole 01202 684400 www.b4b.co.uk

Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk

Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group/transport

Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk

Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk

Notary Services

Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk

Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com

Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk

Gemini 2000 Ltd, Poole 01202 666700 www.gemini2k.com

Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk

Digital Storm Limited, Bournemouth 01202 298392 www.digitalstorm.co.uk

Ferrari Stainless & Alloys Limited, Three Legged Cross 01202 823346 www.ferraristainless.com

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Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk

Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com

Office Equipment Suppliers Abbey Office Solutions Ltd, Southampton 01202011662 www.abbeyoffice.com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Office Furniture Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk

Office Supplies Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk

Patents & Trademarks IP Consult, Swanage 01929 421925 www.ipconsult.co.uk

Photographer Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com PC Visuals, Ringwood 07498854458 www.pcvisuals.com South Coast Virtual Tours, Highcliffe 01425 333161 www.southcoastvirtualtours.co.uk

Printing Services & Supplies BCP Media Group Ltd, Poole 01202717535 www.bcp.co.uk C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com Print In The Bag, Dorchester 08000949392 www.printinthebag.co.uk The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk The Print Agency, Wimborne 01202 872777 www.theprintagency.com Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk

Process & Technology Consultant

Public Relations & Marketing Consultants Deep South Media Ltd, Poole 01202 534487 www.deepsouthmedia.co.uk Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk

Publications IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk Local IQ, Bournemouth 07767 667785 www.bournemouthecho.co.uk/dorsetecho. co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 870270 www.mags4dorset.co.uk

Recruitment Aspire Jobs Ltd, Ringwood 07974429217 www.aspirejobs.co.uk Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com TeamJobs, Poole 01202 445700 www.teamjobs.co.uk The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk Vardey Recruitment, Bournemouth 07816873747 www.vardeyrecruitment.com

Recycling & Waste Eco Sustainable Solutions, Christchurch 01202 593601 www.thisiseco.co.uk

Futurum Consulting Ltd, Salisbury 0333 3399926 www.futurum-consulting.co.uk

W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk

Property Management

Removals & Storage

GH Property Management Ltd, Southampton 03453 080988 www.gh-propertymanagement.co.uk

Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk

Property Sales and Rental

Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com

Ashley Property Group, Prestwick 07532020134 www.ashleypropertygroup.com ASN Capital, Bournemouth 01202 771441 www.asncapital.com Castleman Estate Agents, Ferndown 01202 117288 www.castlemanestateagents.co.uk D J Property, Weymouth 01305 778896 www.djproperty.com Endeavour Property Group Ltd, Poole 07703611191 www.endeavour-properties.co.uk Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com

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Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk

Retail Brewery Square, Dorchester 01305 267777 www.brewerysquare.com Emergency vehicle services Ltd / K9 Cars, Poole 07454 999999 www.K9-cars.com New Look Retailers LTD, Weymouth 01305 765000 www.newlook.com

The Paddock Pantry Ltd, Sturminster Newton 01258 473336 www.thepaddockpantry.co.uk

Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk

Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk

Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk

Retail & Commercial Interiors

Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk

Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk

Gunnercooke LLP Bournemouth Hub, Bournemouth 03330 143 401, gunnercooke.com/

Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk

Humphries Kirk, Wareham 01305 251007 www.hklaw.eu

Reward Scheme

Laceys Solicitors LLP, Bournemouth 01202 377800 www.laceyssolicitors.co.uk

Cordoba Rewards Ltd, Bournemouth 01202 133581 www.cordobarewards.co.uk

Security

Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com

RFS Technology Ltd, Wimborne 01425688466 www.rfstechnology.com

Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk

Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk

Paris Smith LLP, Southampton 023 8048 2482 www.parissmith.co.uk

Serviced Offices Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk

Signage Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/branch/ bournemouth

Social Media Agency South Coast Social Ltd, Bournemouth 01202 985022 www.southcoastsocial.com

Software/ Cloud Services Chittak, Bournemouth 01202 611711 www.chittak.co.uk Clever Software Group, Ringwood 01425837290, cleversoftwaregroup.com/ Optimum BI Limited, Christchurch 07968054992 www.optimumbi.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk Spyrosoft Ltd, Ferndown 01202 862311 www.spyro-soft.com Talk Think Do, Wimborne 01202 375647 www.talkthinkdo.com V88 Apps, Poole 07721 776312 www.v88.co.uk

Solar/Green Energy W H White Limited, Wimborne 01202 612504,

Solicitors Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk

Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Stowe Family Law LLP, Christchurch 01202 113664 www.stowefamilylaw.co.uk/offices/ bournemouth Trethowans, Bournemouth 01202 338585 www.trethowans.com

Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk Dorsety Football Association, Poole 01202 682375 www.dorsetfa.com Dudsbury Golf Club Hotel & Spa, Ferndown 01202 593499 www.dudsburygolfclub.co.uk Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/ Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com

Stonemasons Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com

Telecommunications

OnBuy.com, , www.OnBuy.com

Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk

4Com plc, Bournemouth 03304 444444 www.4com.co.uk

The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk

Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk

Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk

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@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk

Town Planning Consultants Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk Intelligent Land, Ferndown 01202 570471 www.intel-land.com

Training

Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk

D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk

Great Western Railway, London 0345 7000125 www.gwr.com

Power Audit.UK, Wimborne 0800 304 7588 www.poweraudit.uk

John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk

U4L Limited, Bournemouth 01202 800200 www.u4luk.com

More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk

Vehicle Leasing

VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net

Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk Contact Consulting (UK) Ltd, Dorchester 01305 257430 www.contactconsultinguk.com/ Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com LDS Training, London 02039 209348 www.ldstraining.co.uk Locomotivation, Poole 01202 567204 www.locomotivation.co.uk Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk Pitman Training Bournemouth & Poole, Bournemouth 01202 031712 www.pitman-training.com QA Tech Apprenticeships, Bournemouth 07741384718 www.qa.com

Tool Hire & Sales

Transport & Logistics

Utilities

Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk

EquipAxxess Limited, Bournemouth 01202 768383 www.equipaxxess.com

Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk

Business Savings Experts, Shaftesbury 01963548008 www.businesssavingsexperts.co.uk/

Tower Supplies, Poole 01202 718000 www.towersupplies.com

Giganet Ltd, Fareham 01489555670 www.giga.net.uk Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com International Push to Talk Ltd, Christchurch 01202 240366 www.iptt.co.uk Phones 4 Business Limited, Bournemouth 01202 705030 www.phones4business.com Squire Technologies Ltd, Dorchester 01305 757314 www.squire-technologies.co.uk Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com TTS Media & Communications Ltd, Beaminster 01308 888020 www.facebook.com/ groups/247229492149705

Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk PRC Streamline Group, Bournemouth 01202 373737 www.prcstreamline.co.uk The Avocado Shop Ltd, Chobham 07925 431589 www.theavocadoshop.co.uk Yellow Buses and Coaches, Bournemouth 01202 636046 www.yellowbuses.co.uk

Travel Ally Case Travel Counsellors for Leisure, Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com Katharine Cleall Travel Counsellors for Business, Ringwood 01202 802166 www.tctravelmanagement.co.uk/katharine. cleall

Autoclub Car Leasing, Bournemouth 01202 925853 www.leasing.autoclub.co.uk Dorset Car Leasing, Poole 07881 702500 www.dorsetcarleasing.uk

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk

Virtual PA Sandbanks Private Office Limited, Covent Garden 01202788340 www.sandbanksprivateoffice.com

Windows & Double Glazing ZODA, Weymouth 0300 3035405 www.zoda.co.uk

Workwear

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