Dorset Business Focus | Lockdown Issue 2020

COMPLIMENTARY

DORSET CHAMBER OFFICIAL BUSINESS MAGAZINE | ISSUE 16, LOCKDOWN 2020

DORSET IN LOCKDOWN WORKING AT HOME ADVICE AND PROTOCOLS

HOW COVID-19 COULD IMPACT YOUR BUSINESS INSURANCE

VEHICLE OWNERS TO BE GRANTED MOT EXEMPTION IN BATTLE AGAINST CORONAVIRUS

WORKING FROM HOME TOP TIPS

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DORSET DORSET BUSINESS BUSINESS FOCUS FOCUS // WELCOME WELCOME

I never thought I would be writing an introduction to our magazine in these circumstances.

The rate of escalation and the impact of coronavirus has been beyond imagination. The tentacles of coronavirus have reached in to every part of our lives with frightening speed and the stress and concerns we all face are intense. It’s an incredibly worrying time for us all.

The Government has reacted extremely quickly and Chancellor Rishi Sunak has responded to the crisis with a raft of significant measures for both employers and employees. It’s going to be essential that these schemes are available as quickly as possible and it is a mammoth task for the Government to get these packages of support live and in the business community as quickly as is required. The Government has made a very strong public commitment to do all it possibly can and we will see further measures launched as the situation develops.

The challenges we face are huge and we are all going to need support to get through this. We’ve seen the business community really come together very quickly and it’s been truly inspiring to see so many people step up and offer help in different ways. I would like to pay tribute to and thank all of these people.

Coronavirus is forcing us to adapt at an incredible rate and is testing the resilience of businesses on an unimaginable scale. We’ve seen incredibly creative solutions being put in to action very quickly and business models are quickly changing.

This is a huge learning exercise and I believe will

change us for the better in the long term. I think we will see old ways of working challenged, we’ll see businesses and individuals make much greater use of technology, we will see us develop greater trust in our teams and we’ll come to appreciate each other a lot more. I think it will also make us reconsider our priorities.

Help and support is available from a huge range of sources including the business community itself, business support organisations, local authorities and Local Enterprise Partnerships.

All have responded with great speed. The official Government guidance for businesses can be found at www.gov.uk and you will see a huge amount of information on our website www.dorsetchamber. co.uk. You can also phone the Business Gateway on 01202 714800 or e-mail gateway@dcci.co.uk. This support is available free of charge to the Dorset business community.

It’s essential we remain focused, follow advice and all do our best at this very difficult time. Every business is being hugely challenged and as I say, it’s an incredible stressful time for both employers and employees. Business owners I speak to want to do the very best they can to support their teams and the support from staff for the businesses that employ them has been fantastic.

We have committed to doing all we can. Too try and support in terms of cashflow, we have offered our members, both existing and new, a 3 month holiday period on membership fees. This is one

small step we can take and we will continue to do our very best for our members and the business community.

It’s essential we focus on getting back on track.

We all need to adhere to Government advice to slow the rate of infection. And when we do all return, I believe the business community will truly celebrate and positively adopt the changes for good we have needed to embrace at this very difficult time.

Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

Contents 05 How COVID-19 Could Impact Your Business Insurance 06 Do you really know how your staff are feeling?

08 Businesses need to tighten up cyber security as Coronavirus leads employees working from home 11 President’s column 13 Break clauses in commercial leases - FAQs 15 Five Top Tips for Leading Dispersed Teams 17 Young Chamber

19 Looking back at Enterprise - Change Management - To do or die 20 Manufacturing companies come together 24 Desert trekkers return raising more than £7,000 27 Ake and Fraser Surprise Inspirational Family 29 ANew Faces, New Places 31 Affiliated Chamber / Member To Member Chamber Offers

34 New members 38 Bournemouth & Poole College runner-up in Apprenticeship awards!

40 Dorset Gateway signposts businesses to funding support during COVID-19 crisis 41 International trade 45 Chamber leads way at national conference 48 Driven - by Steve Bulley 49 - 50 Social 52 - 58 Dorset Business Directory

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EDITORIAL

Steve Bulley Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

Working from Home Top Tips DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford

steve.bulley@dcci.co.uk

ben@pulfordpublicity.co.uk

Kim Axford-Hill

Lead Designer Louis Pulford

kim.axford@dcci.co.uk

Hayley Moore

hayley.moore@dcci.co.uk

louis@pulfordpublicity.co.uk

Media Sales Russell Harness russell@pulfordpublicity.co.uk 01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / NEWS

Working from Home Top Tips With the government advising those who can work from home should, Laura Jacob from Trethowans decided to post some helpful tips to make the transition a little easier.

Have a clearly defined ‘work space’ at home When working from home it is important to feel like you are still in a working environment.

Set up your desk space; make sure there is a clear work space area so you feel like you are ‘going’ to work and having that clear separation from home life to your work area.

It’s also worth scheduling breaks and trying to maintain regular working hours where possible.

Take clear breaks It can be easy to forget to take breaks when your home becomes your office.

Make sure you plan your breaks, especially a lunch break. Use this time as an opportunity to step away from your work space . Try planning an activity in advance, such as reading a book, doing a bit of gardening or even some exercise such as a run or yoga.

Use technology to stay connected As some of us do not know when we will be going back into the office, we need to find other ways to stay connected with our colleagues and the outside world.

Using technology like Skype, Google Hangouts, instant messaging and other videoconferencing tools can make it much easier to check in with co-workers and not to feel so isolated for when you have to work from home.

There are also some useful apps out there, such as free photo to PDF apps which may help with your day to day work.

Exercise Exercise is great for the mind, it helps to release endorphins which in turn will work to keep you feeling positive during lockdown.

Working from home can mean you get little exercise during the day, even the walk to the kettle will be closer for some people. Try taking a longer walk around your house whilst the kettle is boiling, and incorporating stairs if you have them.

Or you could look up some easy desk exercises you can do whilst seated, such as desk yoga, which will help to get the blood flowing.

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Stay Positive In the current situation we are all facing, it can be very easy to lose all positivity. Our final top tip for working from home is to give you some ideas to stay positive.

For those of us who aren’t used to working from home, we may be missing interaction with people, such as those in their teams at work.

Why not try setting up a WhatsApp group with your whole team to share updates with each other like you would when you were in the office.

This could be things that have been keeping you and your family busy, or could even be as simple as what you’ve had for lunch that day! Sending photos is a quick and easy way to share that news.

There are also many wonderful apps which can help to look after your mind whilst you are working from home, such as Headspace. These are just simple ways to try and keep a positive mental attitude whilst we are all facing such uncertain times. www.trethowans.com

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DORSET BUSINESS FOCUS / NEWS

How COVID-19 Could Impact Your Business Insurance The coronavirus 2019 (COVID-19) outbreak continues to be a topof-mind concern for businesses not only raising fears about the well-being of the general public, but it’s also disrupting business operations. COVID-19 has already led to business interruptions, supply chain issues and significant liability concerns, all of which can open businesses up to claims.

Review the following guidance to understand potential insurance exposures associated with COVID-19 and how different forms of your commercial cover could respond.

Business Interruptions As many operations close due to COVID-19 concerns, there’s a growing question of whether or not business interruption insurance can help organisations recover lost revenue.

Typically, business interruption insurance is triggered by a physical loss or damage. Under this interpretation, contagious diseases like COVID-19 would not count as a covered loss.

However, some argue that COVID-19 can contaminate physical objects and workplace, which in turn would force businesses to cease operations. In these scenarios, business interruption insurance could provide some protection. Still, keep in mind that insurers may push back, making cover unavailable.

As with any loss, policy wording is critically important and could make all the difference when it comes to determining the validity of a claim. Business owners should carefully review your policy extensions and exclusions with a qualified insurance broker.

Liability Concerns COVID-19 raises a number of liability concerns, particularly if guests, customers or employees allege they became sick due to your business’ negligence. With this in mind, it’s important to take the following insurance considerations into account:

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Public liability insurance—Public liability insurance protects your business from financial loss should you be liable for property damage or personal injury caused by your services, business operations or employees. It can protect you from costs associated with bodily injuries, damage to third-party property, personal injuries, medical expenses, legal concerns and more. When it comes to COVID-19, public liability policies should provide cover and allow you to defend claims. However, in order for a claim to be valid, the claimant would have to allege the disease was contracted due to the insured’s negligence and detail how, when and where they got sick—which could be difficult.

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Directors and officers (D&O) insurance— Shareholders and other stakeholders could take legal action against your business should you fail to respond appropriately to COVID-19 concerns. Specifically, stakeholders may contend that your senior management failed to develop adequate continuity plans or detail how COVID-19 could impact the company's financial performance. It should be noted that most D&O policies exclude cover for bodily injuries, but may offer some protection depending on the specific allegations. As such, it’s important to review the scope of your D&O policy to confirm you are covered in the event of an incident.

Typically, business interruption insurance is triggered by a physical loss or damage. Under this interpretation, contagious diseases like COVID-19 would not count as a covered loss. more news online - www.dorsetchamber.co.uk/news

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Employers’ liability insurance—In instances where an employee believes they contracted COVID-19 at work, a number of employers’ liability concerns come into play. Notably, when it comes to workplace illnesses, most claims are only valid if the illness is occupational in nature. With this in mind, contagious diseases are generally excluded from employers’ liability policies.

However, cover may be triggered if the illness arose due to or in the course of the worker’s employment. In general, these scenarios are examined on a case-by-case basis, but could include instances when a health care worker contracts COVID-19 at the medical facility at which they work, an airline employee contracts COVID-19 from a passenger or a hospitality worker contracts COVID-19 that is later linked to a large event at which they worked.

Aspire Insurance Services Limited www.aspireinsure.co.uk | 0333 222 1182 The content of this Cover Overview is of general interest and is not intended to apply to specific circumstances. It does not purport to be a comprehensive analysis of all matters relevant to its subject matter. The content should not, therefore, be regarded as constituting legal advice and not be relied upon as such. In relation to any particular problem which they may have, readers are advised to seek specific advice. Further, the law may have changed since first publication and the reader is cautioned accordingly.

Aspire Insurance Services Limited is an Appointed Representative of A-One Insurance Services (BMTH) Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales no. 06225515. Registered office The Old Exchange, 521 Wimborne Road East, Ferndown, BH22 9NH. 5

DORSET BUSINESS FOCUS / NEWS

Do you really know how your staff are feeling?

We are in the early stages of a global health crisis. The coronavirus pandemic has disrupted and rearranged the workplace with breath-taking speed. Protecting lives is the first priority, but we must also protect our livelihoods. With dramatic increases in layoffs and remote working, organisations are likely to see reductions in employee engagement, morale and possibly productivity, due to an increased sense of loneliness, isolation and anxiety.

For business leaders, there's never been a more critical time to keep close to EMPLOYEES and to track their sentiment. Here are two things that you can do right now, to weather the storm and come through it in great shape when the upturn happens:

1.) Engage and support your staff: • • • •

Communicate clearly and effectively to share actionable information at a speed that helps staff take critical decisions Engage and connect with employees to manage any loneliness and isolation of remote workers Offer reassurance and support to employees about how the crisis is affecting the business and implications Motivate employees by encouraging them to think about the rebirth and growth of the organisation once things settle down

2.) Monitor their wellbeing • • •

Continually gauge stress and engagement levels Whatever measures you have put in place, check with your staff that they are perceived as actually working Adapt over time, and do not assume that what you have done cannot be enhanced and improved

For more information and the Dorset Chamber member offer call Neal Middle on 01425 615024.

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Businesses need to tighten up cyber security as Coronavirus leads employees working from home As coronavirus spreads around the world, businesses are urging their employees to work from home. While this proactive approach to contain the virus is welcome, many are overlooking the cybersecurity implications of a remote workforce.

The majority of businesses haven’t developed or tested their work from home policies before, especially with this number of employees.

Therefore, many have never considered the impact this can have on the company network, as most employees will be using an unsecured home connection to access their work.

Although many view cyber security as a complication to remote working, there are a number of policies that are easy to implement to make sure that the company’s infrastructure and employees’ home networks are secure.

Vulnerable people and devices can be targets for hackers, who look to take advantage of lax security measures.

Here are a few rules recommended by Jake Moore, Cyber Security Specialist at ESET: “The first thing to check is that employees working remotely are using computers that connect to a virtual private network, or VPN. This should be the default on office-supplied laptops, but it is worth checking if employees have a valid subscription. If employees are using 8

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home computers, they should be encouraged to install a well-established VPN network with good reviews. This is a secure way of transporting private data across unknown networks, even via a home router. Instead of worrying about the security of individual apps on a device, a VPN connection can protect against multiple attacks. A secure VPN connection can stop your passwords and IP address from being exposed.

“If workers have to use public Wi-Fi, they must be reminded not to use it without a VPN. Better still, they should try to use a hotspot phone connection instead, which can be faster and more secure. Taking simple steps, such as avoiding public Wi-Fi wherever possible, can go a long way in mitigating risks – so employers should ensure that they are actively reminding employees to choose secure networks.

“If employees are using personal computers, it is essential to use the latest operating system and make sure it is up-to-date. Microsoft ended mainstream support for Windows 7 recently, so you must remember to switch to other operating /company/dorset-chamber/

models that have full supplier support. All PC peripherals used, such as USBs, must have an antivirus installed to contain any form of malware that could be transmitted into the network. Also, it’s always a good idea to scan any machine for malware before it is used for work purposes.

“Using additional layers of security will help businesses to steer clear of most sophisticated threat vectors. Encrypting private data and implementing multi-factor authentication are useful measures to enhance home and workplace security.

“Employers must ensure that workers are always aware of where vital data is stored and encourage them to reach out to IT support workers if anything seems out of the ordinary, especially when it involves financial transactions.

Everyone in the company, regardless of seniority, needs to be extra vigilant when working remotely.” www.eset.co.uk

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Recruitment firm takes on new role with Chamber A multi-award-winning recruitment firm has pledged to help the Dorset Chamber bang the drum for the county’s businesses.

Mploy Staffing Solutions has taken on a new role with the chamber – the county’s voice of business – as a Platinum Business Partner.

The expanding firm, founded in 2001, is based in Poole and has seven branches in Dorset, Somerset and Wiltshire, with 62 employees.

Dorset Chamber’s Platinum Business Partners programme is for members which wish to make a greater contribution to the organisation and the business community.

Chamber chief executive Ian Girling said: “Having the right people in place is vital for any organisation.

“Business Partners gave the Chamber great strength, influence and support, so we are delighted to welcome a firm of the calibre of Mploy to the programme.”

Mploy won the prestigious Company of the Year title at last year’s Dorset Business Awards.

It was also recognised as one of the Best Small Companies to Work For in the Sunday Times’ Top 100 in 2019, ranking at number 30.

In a further accolade, the firm was ranked third in Insider Media’s Best Companies to Work for in 10

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the South West.

Mark Nash, Co-Founder and Finance Director, said: “We are delighted to become a Platinum Business Partner with the Dorset Chamber, promoting business interests across and beyond our region.

“Providing an overarching voice for the business community throughout the county is increasingly important, ensuring that local businesses are in prime position to take advantage of the many new opportunities which arise within Dorset.”

He added: “As the leading, multiple awardwinning recruitment agency in the South West and Dorset Business Awards’ Company of The Year 2019, it is fitting that we should support an organisation which helps advise, support and promote not only our business clients but many other businesses throughout Dorset.”

Mploy was founded by Mark along with Matt Swift and Daniel Keogh.

Dorset Chamber – the county’s leading business support organisation – has more than 700 members with more than 37,000 /company/dorset-chamber/

employers.

It has two Premier Business Partners: AFC Bournemouth and Brighter Productions.

Its Platinum Business Partners are: A-One Insurance Group, Blue Sky Financial Planning, Bournemouth Airport, the Bournemouth and Poole College, Bournemouth University (BU), Crystal Clear Telecom, Deep South Media, Digital Storm, Dorset Echo/Daily Echo, Dorset Local Enterprise Partnership, ESET, Field International, Global, Greendale Construction, Hendy, Hoburne, HSBC, Image Republic, ITSB, JP Morgan, Lester Aldridge, More Excelsior, Mploy, Purple HR, Ouch Training Team, PKF Francis Clark, REIDsteel, Savills and Sunseeker.

Visit www.dcci.co.uk for more details.

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DORSET BUSINESS FOCUS / NEWS

The President’s Column

by Liz Willingham

I hope this finds you all safe and as well as can be, and sane after some weeks of isolation and remote working?

Vehicle owners to be granted MOT exemption in battle against coronavirus Department for Transport, Driver and Vehicle Standards Agency, and The Rt Hon Grant Shapps MP • • •

cars, motorcycles and vans to be granted MoT exemption this will allow people to carry on with essential travel vehicles must be kept in roadworthy condition

Vehicle owners will be granted a 6-month exemption from MOT testing, enabling them to continue to travel to work where this absolutely cannot be done from home, or shop for necessities.

All cars, vans and motorcycles which usually would require an MOT test will be exempted from needing a test from 30 March 2020. Vehicles must be kept in a roadworthy condition, and garages will remain open for essential repair work. Drivers can be prosecuted if driving unsafe vehicles.

Read advice on keeping a vehicle in a good condition.

People should stay at home and avoid travel. The only reasons people should leave their homes is set out in the government guidance.

Transport Secretary Grant Shapps said: We must ensure those on the frontline of helping the nation combat COVID-19 are able to do so.

Allowing this temporary exemption from vehicle testing will enable vital services such as deliveries to continue, frontline workers to get to work, and people to get essential food and medicine.

Safety is key, which is why garages will remain open for essential repair work.

Legislation will be introduced on March 30 and will come into immediate effect for 12 months, following a short consultation with key organisations. Drivers will still need to get their vehicle tested until the new regulations come into place, if they need to use it.

If you cannot get an MOT that’s due because you’re in self-isolation, the Department for Transport is working with insurers and the police to ensure people are not unfairly penalised for things out of their control.

Practical driving tests and annual testing for lorries, buses and coaches have been suspended for up to 3 months.

Published 25 March 2020 subject to change see www.gov.uk more news online - www.dorsetchamber.co.uk/news

I have put off writing this month’s article for as long as possible. With sands shifting daily what I would have said two weeks ago is already virtually irrelevant and I have no idea where we will be by the time the April edition goes live. So forgive me if some of this is slightly dated in context.

Thanks to the Chamber team for their patience in waiting for me to submit this! I know you have all worked incredibly hard to keep the cogs turning at the Chamber, helping members navigate this really difficult time and I have every confidence we will come out of it fighting.

I have looked back at the articles I have written in recent months and they are weirdly pertinent now – about trying not to get ‘the fear’ in business, ‘doing the right thing’, and well don’t get me started on the wellbeing issue! We are in a whole new heightened territory on that subject; there has never been a more important time to support each other and offer help to someone who may need it. Even if it’s a phone call to offload and share worries – listening goes a long way to help. Try to look out for signs of your business colleagues and peers struggling and extend an ear to listen where you can. Maybe sharing your concerns both ways will alleviate some of the burden, swapping tips and ideas that may be genuinely helpful?

My perspective on the Coronavirus crisis from day one has, of course, defaulted to my pet subject communication. As human beings it is not comfortable for us to be separated and insular, for most of us we need to communicate and feel connected. I saw brands retreat and go underground in light of the 2008-2012 recession and it was harder for them to come back when the tides turned because they were no longer ‘front of mind’. When confidence starts to return, those who have regularly checked in with their customers, are visible to them, and were seen to be adding value and support where they could, will hit the ground running first.

As trusted organisations, with brand reputation intact, their customers will wish to get back on the horse with the devil they know, and who knows them best.

The media, from our experience at Liz Lean PR, is looking more proactively than ever for positive news. Use these opportunities to keep your media informed, shout about the good stuff going on where possible, and stay connected with your audiences in whatever means it takes to stay visible. It will be worth the effort.

The second strand to my belief in communication is creativity. I’m pleased to see some brands already doing what they do in a different way to accommodate the limitations we are all living within.

How can you still serve your customers safely, innovatively, and maybe with a bit of entertainment value thrown in? How can our online tools now serve us in our hour of need, and how can we use them to deliver messages that keep us front of mind?

Already I am seeing businesses respond with out of the box approaches.

Ask yourself, how can that which was conducted offline now possibly be undertaken online?

In my own business we had already – thank goodness – invested in processes and kit that enabled us to remote work.

We were ready to go as soon as the ‘work from home’ call came and thanks to cloud-based solutions and software like Microsoft Teams it has allowed us to maintain business as usual. Even the constant banter between the team stayed on track, which was great to see.

Podcasts can be recorded using Zoom and for video calls with multiple people, WebEx similarly, and simple smartphone video updates have proved invaluable as a means to bring some familiarity to our audiences (the Chamber ones recorded

by Ian have had great following and feedback). Everyone would have found their preferred routes by now.

Businesses are having virtual team yoga sessions all over the world. Pet photos and workouts shared. Team ‘after work drinks’ over video. ‘Best sock’ competitions. By the time of publishing the novelty may be starting to wear off, but trying to have fun with the oddity of it all, by working and thinking in a different way will help to see us through.

Stay in touch, with us and each other, stay mindful of how front of mind your business is. If you need help, ask for it.

Ultimately I wish you all safety for you and yours. I hope I can physically see you soon.

My very best wishes, Liz x 11

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Break clauses in commercial leases FAQs Ben Cobb is an Associate Solicitor in Frettens' specialist Commercial Property Team. In this article, he answers some of the most frequently asked questions about break clauses in commercial leases.

Greendale Construction start major contract for Canford School

What is a break clause for a commercial property?

A clause within the lease that enables you to bring your tenancy to an end before the expiry of the contractual term.

Do most tenancy agreements have a break clause?

Given uncertainty in the market in recent years, particularly following the financial crisis and then Brexit, break clauses have become more common in leases. You should check your lease/tenancy agreement carefully or if you are agreeing terms for a new lease, it would be a good idea to negotiate the inclusion of a break clause.

What does a break clause look like?

Every break clause is different and it is important that you read and understand your break clause carefully. The main types of break clauses are called rolling breaks and fixed-date break. A rolling break usually allows the lease to end at any time on giving a certain amount of notice. A fixed-date break will only permit a break on a set date, so it is particularly important that you get the service of notices correct with these type of break clauses.

How do you activate a break clause?

Again, every break clause is different. They will usually be quite prescriptive as to what must be included in the notice, who it must be served on, how it is to be served and if there are any conditions attached to the ability to break.

When can you exercise a break clause?

This will depend on the type of break clause (see above) How do you end a commercial lease early?

If your lease contains a break clause, this would be the easiest method. If your lease does not include a break clause, other alternatives are for you to try to transfer/assign the lease to someone else (see my article on transferring/ assigning a lease) if the lease permits it, underletting if the lease permits it or negotiating an early surrender of the lease with your landlord.

How hard is it to break a commercial lease?

Every break clause is different and you would need to check the terms carefully. more news online - www.dorsetchamber.co.uk/news

What is the penalty for breaking a commercial lease?

This would be specified within the break clause, but it would be rare to see a penalty.

How much does it cost to break a commercial lease?

Frettens are able to offer a fixed fee service in reviewing and advising on your lease and end of terms provisions, drafting the break notice and serving it on your landlord. Please call or email me to discuss your options.

Can I back out of a lease I just signed?

You usually just can't back out of the lease, as it is a commitment for the entire term. If you are having difficulties, you should discuss this with your landlord to see if they are able to assist. If your lease has a break clause, you can exercise that or try one of the other alternative referred to above.

Can a landlord exercise a break clause?

You would need to check your lease to see if it includes a landlord's break clause.

Legal advice on breaking a commercial lease

Once you have served a break notice, it cannot be withdrawn so you should be sure you want to end the lease.

Break notices can be quite tricky as the break clause is often very prescriptive as to what is required. What you may consider a simple mistake in the notice may render it invalid and if it is not served in the prescribed way, this can also render it invalid.

If there are time limits within the break clause these are strict time limits and even being a day late would render the notice invalid potentially leaving you "on the hook" for years to come.

Break clauses often contain conditions, so you should satisfy yourself that you are able to meet any specified conditions within the break clause.

For more information speak to Ben Cobb at Frettens on 01202 499 255

Dorset Chartered Builders, Greendale Construction Limited, has started work on a major 13 month contract for Canford School, Dorset, which will see the co-educational independent school benefit from a new library and refitting of the existing assembly hall.

Greendale will be demolishing the existing CCF armoury building, relocating an existing pump station and carrying out the new build construction of a 461sqm library building. The existing assembly hall building, adjoining the site, will be refurbished with new mezzanines for increased seating capacity to accommodate school assemblies, exams and events. A new 119sqm glazed link pavilion will provide a relocated entrance foyer and access to both buildings, together with art display and performance capability.

Chris Kane, Director, Greendale Construction Limited, commented: “The new library facilities will be in a key location within the historic core of the campus and will be ideally located for accessibility for staff, students and visitors, with close proximity to car parking and other school buildings.

“The alterations and refurbishment of the assembly hall will provide a single space for the whole school to congregate at once and improve facilities for exams, lectures, exhibitions, assembly and chapel services. Greendale will be working alongside Design Engine Architects who are renowned for their striking building designs with the use of high quality and attractive materials. The library has been sensitively developed to sit within the historic context of the school building, whilst internally, the airy design allows provision for good light levels, all intended to improve the relationship between the student’s study space and the courtyard entrance, whether they are at the ground floor or the first floor mezzanine level.”

The School, which educates 650 pupils aged between 13 and 18, will remain open throughout, with Greendale ensuring minimal disruption to the staff, students and visitors. www.greendaleconstruction.com 13

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Five Top Tips for Leading Dispersed Teams Like it or not, you now find yourself as the leader of a fully remote team.

It’s probably the first time you’ve had to face this situation and it’s even more challenging because of the current unrest and uncertainty.

You could bury your head under the duvet and self-isolate both from COVID19 and your team members OR follow these five simple tips.

Establish Clear Guidelines Don’t leave your remote employees to fend for themselves. Establish clear guidelines and expectations and share them with everyone.

Consensus building at this early stage sends a great message to your team.

Ask your most seasoned remote employees to host a working group and talk through the challenges. Make sure that the ideas suggested are implemented quickly.

Be the Voice of Reason and Calm Given the massive amount of uncertainty, all of your employees will be on-edge. Outside of your role as a leader, you can, and should, feel whatever you need to feel.

However, as a leader, you will best serve your team by being a voice of reason and calm.

The more you show empathy, respect, understanding, and peace, the more those under your leadership will have the ability to calm themselves and to do their work.

Your workers won’t be at 100% during this time but by being a source of stability, you maximise the productivity that your employees are able to have in this situation.

Monitor Productivity, not me Give your employees a sense of control over when and how they work and it will make them feel trusted.

With your trust behind them, your team will rise to the level of performance that you hope for.

When the focus is on their work output, not time spent, employees are eager to prove themselves by delivering excellent work and high productivity.

Place emphasis on outcomes, not hours, and break away from the misconception that the most accurate measure of productivity is time spent.

Outcomes are easier to deliver if you have a clear set of priorities in place. Now will be the time to prune down the list of team and individual more news online - www.dorsetchamber.co.uk/news

objectives to just those that are in the ‘must do’ category.

Make sure that home workers have the right infrastructure in place in terms of broadband and wifi. Check that everyone is tech savvy enough not to waste time struggling with technology.

Achieve better communicaton by focusing on connections Communication in dispersed teams is a human challenge, not a technological one.

The heart of effective communication in dispersed teams is not the latest and greatest chat app; it’s connection. The biggest complaint from remote teams is that members feel like they never talk with one another. This is usually because they’re only engaging via text and email.

Prioritise high-quality video conferences for one-on-one and team-level interaction. This can be just as real and deep as si ng across the table from someone in real life. It’s up to you as the leader to make Xme for these daily interactions and make them work.

If people see you are leading and fully engaged in the process, they will follow suit.

Don’t forget off-duty team interactions.

Consider a pizza video conference. Have pizza simultaneously delivered to each team member’s home and talk about issues other than work.

Encourage Self Care With so much current turmoil, one thing still within our control is how we take care of ourselves.

Encourage colleagues to take time to relax, exercise and to engage in whatever other activities calm and rejuvenate their mind, body, and spirit. These activities are essential for everyone to stay calibrated.

You’ve got this It might be ‘business as unusual’ for the foreseeable future but build on these tips and you and your team can develop a highly effective way of working.

For further help on this and other topics, www.gradient.uk.com

Mploy Dorchester relocates to beautiful Poundbury Mploy Dorchester has recently relocated to Poundbury to support its growing client base and is aiming to make further additions to their superstar team of consultants.

The Dorchester office had outgrown its previous office space on the High East Street in Dorchester’s town centre and has now moved into premises on Bridport Road in Poundbury.

On Thursday 27th February, the office welcomed staff and clients to enjoy drinks and nibbles, with the opportunity to have a look around at the beautiful new space.

Nicki Hayton, Branch Director at Mploy Dorchester, said: “We were so pleased with how our opening party went and it was great to see so many faces both new and old.”

“We are all very excited to be located amongst some of the county town’s most attractive employers and we look forward to being the agency of choice for temporary and permanent staffing solutions going forward. So, if you are looking for your next career move, expanding your business or just want to stop by for a coffee and a chat then we’d love to see you!” www.mploystaff.com 15

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DORSET BUSINESS FOCUS / YOUNG CHAMBER

Young Chamber Programme Suspended Until Schools Return Following the school closures at the end of March due to the Coronavirus outbreak, Dorset Chamber’s Young Chamber programme has been suspended until schools in Dorset are able to return.

While it was felt some elements of the Young Chamber programme could be delivered remotely, some of the most valuable business volunteer interaction relies on face-to-face engagement such as supporting mock interviews or taking part in speed networking.

Understandably, these activities are not viable at this time.

Joan Senior, Young Chamber Coordinator said: “It is right that we have suspended the programme and we have written to our sponsors to let them know. We will be resuming the programme as soon as we know the schools are returning.”

In 2018 the Government made careers support in schools part the Ofsted requirement.

As part of Dorset Chamber’s 700+ business strong community, the dedicated role of the Young Chamber Coordinator is valued by schools as well as organisations involved in the delivery of careers and employability skills education. Bringing the world of work into the classroom plays a central role in this careers support, as laid out in the Gatsby Benchmarks framework by which schools are assessed; Young Chamber helps by mobilising volunteers to participate in a wide range of activities for students from Year 7 to Year 13.

Launched in 2016, Young Chamber delivers its own employability and careers support programme, whilst also working collaboratively to support the initiatives of other organisations

When you’re running your own business, we believe that you should concentrate on what you do best – and that’s managing the business. more news online - www.dorsetchamber.co.uk/news

that rely on real people sharing their careers paths, job roles and experiences in schools.

Young Chamber also supports a variety of larger county-wide initiatives including Dorset Council’s Big Bang STEM fairs, Careers and Enterprise Company Dorset’s biannual Careers and Apprenticeships Show, Southern University Network events and more.

Joan adds: “Young Chamber is still very much a part of the Collaboration for Careers Dorset (#C4DC) group which regularly brings key organisations together to share best practice, support each other’s events, develop new programmes in response to school needs and avoid duplication so students get the best support.

“We believe Dorset is the only county where the local authorities, the Careers and Enterprise Company, Dorset Chamber, Dorset Careers Hub, Dorset LEP, Young Enterprise, Young Apprenticeship Ambassador Network and Young Chamber all work collaboratively in this way. We look forward to supporting schools with their careers programmes across all year groups when they return, especially those focusing on next year’s school leavers who may have missed out on Year 10 mock interviews and preparations during this year’s summer term.”

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DORSET BUSINESS FOCUS / NEWS

Looking back at Enterprise - Change Management - To do or die?

History shows us change management can be a matter of life or death for business. Economic Ups and Downs, the Internet, Social Change, Competition, Consumer Demands, Environmental Concerns, Communication, Technology and Rising Costs have demanded and will continue to demand adaptation.

It is also said that in business if you’re standing still, you’re going backwards - Franklin D Roosevelt said there are many ways of going forwards but only one way of standing still.

We have seen the rise of global business organisations built on data management, algorithms and trend influence. A massive transformation in marketing and development of “Brands” around lifestyle choices using hi quality design combined with worldwide communication and media influence - fuelling greater demand for products. Extraordinary developments in computers and software, CGI (computergenerated Imagery) have transformed design capability and the graphics industry.

The Industrial revolution fuelled by innovation was a game changer, made a few people very wealthy but was not sustainable or environmentally friendly. It could be said that we lost our way after the Industrial revolution because of increasing employment costs and workers’ rights and a failure to manage that change - the solution for some was mass production. With rising expectations from workers and a reduction in manufacturing we saw rising unemployment. Take farming as an example, we have seen a massive reduction in workers, being replaced by machinery. The car industry is another example with the development of the production line and robots. With rising current environmental concerns, the use of fossil fuels, de forestation and particularly the use of plastics we are seeing global change management playing more news online - www.dorsetchamber.co.uk/news

out before our eyes and we can see how difficult the process is when economics and politicians are involved. The rise of green industries and the deployment of increasing technology will be fundamental to change management and the future of large areas of industry - perhaps the survival of our planet.

Consumer demands continue lifestyle choices are being made; politicians are making promises, so it is likely that minimum wages will continue to rise and lead to further productivity pressures which may lead to an increase in unemployment.

Change management for SME’s has shown to be particularly difficult as it requires investment in time and money – something SME’s have often been slow to make. A developing role exists here for the banking sector to provide more than just finance take a long term approach to lending and business support and a continuing role exists for Chambers of Commerce and others to provide affordable business support, development training and networking.

Fuelled by the need to maintain or even create margins we have seen the development of process and production management which we see taken to the highest level within franchise operations that not only control brand and marketing but the systems that operate in the businesses and such investment has led to huge success with chains that extend around the world.

Historically I see little evidence that enterprise and business feature strongly within schools if at

all. Indeed it might appear that education has had a negative effect on enterprise by largely ignoring it.

Schools encouraging many to go to University to receive more funding, encouraging students with greater expectation of higher incomes and often ignoring the opportunities of apprenticeships. For schools it might appear enterprise and business are not attractive, however they do seem to acknowledge the role of technology and innovation in society.

Chris Slocock BSc. (Hons), PHF, Past President Dorset Chamber 19

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Manufacturing companies come together Manufacturing companies come together to discuss industry opportunities and challenges Saffery Champness Chartered Accountants, QuoStar, and NatWest Bank held their inaugural Manufacturer’s Forum dinner in Wimborne, Dorset on 4th March.

The dinner was chaired by Dr John Knowles, former Managing Director and Chairman of DEK – now ASM Assembly Systems, a world leading manufacturer of capital equipment for the electronic assembly industry. The evening saw Dorset manufacturing business owners, from a variety of sectors, come together to discuss the issues and challenges facing their respective industries.

Local leaders from industries ranging from precision engineering, to food & drink, to plastic moulding shared their thoughts and experiences in an open forum. Discussions covered a broad range of concerns and issues affecting their companies and the local region, including: Technological changes affecting the sector around automation and Artificial Intelligence, including when investment is needed and how to ensure that these new innovations actually help improve productivity and margins.

Environmental and sustainability challenges facing businesses, and how these can and should be embraced. This included building energy efficiency in capital projects; the issue of packaging in the food and drink industry; and reducing plastic generally.

The Coronavirus outbreak, with many feeling that widespread concerns are out of proportion and that the pandemic virus won’t affect operations within a business, such as sales, finance and logistics, as staff can work from 20

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home. It was acknowledged, however, that it will adversely affect the shop-floor.

Government grants and funding initiatives, and the importance of knowing how to take advantage of financial help that is available to business, like research & development tax credits.

The benefits and experiences of appointing a non-executive director to the Board to assist in strategy and bringing some wider views and experiences to the table.

Attracting and growing the next generation of manufacturing experts, which generated a passionate discussion from all guests. Most agreed that to be able to bring school leavers and graduates into the industry, the expectations and working culture of different generations have to be managed and accommodated within business models.

How a business owner must build the right team around them to ensure their final exit objectives can be realised.

Saffery Champness Partner, Roger Wareham commented, “What we heard from our guests confirmed that our manufacturing businesses are on the verge of significant change. With many relying historically on labour provision from within the EU, the government are clear that this will be less viable going forwards. To bridge this gap, investment in technology is going to be required.

This, in itself, contains significant risk and many business leaders are facing the challenge of not only financing such investment but consideration of how the workforce they employ will need to ‘skill up’ to be able to maintain the right skill set to maintain and grow their businesses into the future.

“We are very pleased that the dinner was /company/dorset-chamber/

such a huge success. It achieved exactly what we wanted in respect of an open forum for local manufacturing business owners to share their experiences, discuss challenges and explore various themes currently impacting the sector.

This is the first of a series we are planning and we look forward to welcoming more business owners to future events.”

Robert Rutherford, CEO of QuoStar, said: “Having spent over 20 years working directly with leaders within the manufacturing and engineer sector, it's clear to see that many are isolated from their peers. In my experience peer-led groups really benefit leaders and their businesses; from opening their eyes to innovation and new ideas through to dealing with day to day operations, supply chain and HR issues. It's very powerful to bring together hundreds of years of experience to discuss events and opportunities whilst also assisting in solving each other's challenges.

QuoStar really benefits from the insights gained from these events; seeing where current issues and opportunities lie and where technologies, systems and our expertise can add real value.”

Dr John Knowles, concluded, “It was an enjoyable night that couldn’t have come at a more vital time. The challenges faced by manufacturers today may feel overwhelming and a successful business of today will look very different than that of tomorrow. By creating a diverse platform to talk through these issues together, we were able to cover a significant ground on the night, including issues such as innovation, research and development, and strategic recruitment. It’s by no means plain sailing for today’s manufacturer, and it’s events like these which are essential to getting through rocky patches ahead.”

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DORSET BUSINESS FOCUS / NEWS

Dorset Chamber work with bionanovate™ limited to provide a Unique Sanitiser offer bionanovate™ limited based at Tower Park, Poole, has been selling their HOCl™ product to the U.K. Supermarkets and Pharmacies for their “own labels”, for the past seven years; HOCl™ kills all known bacteria, spores & virus, including Coronavirus.

The Coronavirus Pandemic will affect many people and businesses. Supporting our community, matters now, more than ever. We have decided to do a production run to offer our HOCl™ product to our “Friends & Family”, to keep them safe at this time and to help keep necessary business trading in Dorset.

Pro-active companies such as PKF Francis Clark Accountants and Scott Walby LLP Solicitors, have already provided their own teams with 50 ml bottles and they are using HOCl™ throughout their own offices and client spaces.

Working with Dorset Chamber we can offer a 50 ml hand sanitiser bottle for £3.00 including V.A.T. + £2.50 P&P. (Minimum four bottles £12.00 still £2.50 P&P - Maximum eight bottles £24 still £2.50 P&P). 150 ml surface sanitiser bottle for £9.00 including V.A.T. (Minimum Order Twin Pack £18 still £2.50 P&P - Maximum four bottles £36 still £2.50 P&P).

If you would like to order for your team, please view our Shop page on: NATURES-PANACEA.COM/ We are assisting local businesses at this torrid time, so, these bottles are not for re-sale, unless to your own team and their family at the price paid. HOCl will be delivered in a Jiffy bag (max. 8 x 50ml or 4 x 150ml) to the address entered on our On-line Shop.

If your employees are still working at a single trading premises, please phone or e-mail for larger quantities. Please view our web-site: www.natures-panacea.com and watch our YouTube video: Natures-Panacea HOCl for further information about our product that not only kills Coronavirus but kills all known virus, bacteria and spores. HOCl™ kills Coronavirus and is actually good for your hands, sanitising and healing at the same time and unlike 60% alcohol sanitisers, HOCl™ even kills the much harder to kill Norovirus www.bionanovate.com | 01202 659 523 more news online - www.dorsetchamber.co.uk/news

Management buyout at electronics firm – by sons of founders Long-established electronics manufacturer Electronic Technicians Ltd (ETL) has been acquired in a management buyout with a difference.

For the Ferndown-based company, which was established in 1984, has been sold by founders Ken Crook and Pip Arnold – to their sons.

Managing Director Stuart Crook and Sales Director James Arnold are now at the helm of the multi-million-pound turnover company which boasts national and international customers.

The company styles itself as ‘a total solution contract electronic manufacturer’ and operates from its own modern 12,000 sq ft facility on Ferndown Industrial Estate.

Stuart Crook said: “It is very much business as usual here as both James and I have been with the company for many years and know it inside out.

“We see this very much as a positive change, a natural progression keeping the business in the family and securing its future for years ahead.

“We are looking for steady growth as we expand and modernise the business moving forward, offering an even more professional approach.”

Ken and Pip will be still involved with the business as advisors, their experience ready to be called upon when required.

ETL, which has a dedicated staff of 50 – some who have been with the company for 30 years – works across the aerospace, automotive, defence, energy, marine and medical sectors.

It manufactures the likes of flight recorders, navigational equipment, vehicle climate control systems, contamination monitoring equipment, rescue service equipment, sonar devices and DNA analysis products.

Clients include multi-national companies around the world.

James Arnold said: “We are very much focused on customer satisfaction. We intend to continue to invest heavily in equipment, business tools, services and people, particularly with regard to apprenticeships."

The third member of the management team is Operations Director Phil Scantlebury.

ETL was founded by Ken Crook and Pip Arnold in 1984 on the Trinity Industrial Estate in Wimborne, buying its current premises on Ferndown Industrial Estate in 1996 and subsequently acquiring the neighbouring factory in 2007.

South West accountancy firm PKF Francis Clark advised on the buyout with Poole office Managing Partner James Robinson, who has worked with ETL since 1995, helping to structure the takeover deal.

He said: “We facilitated the changes as a smooth process over a period of time, rather than loading too much financial burden on the company and its directors through a straightforward buyout.

“We have also advised on future business strategy, tax efficiency on the constant investment in new equipment, income protection and protection for directors and their families.

“Ours is very much a strong businessto-business relationship rather than one of just traditional accountancy. We have vast experience in the field of family businesses and I hope this is very much helping ETL.” Law firm Frettens, of Christchurch and Ringwood, advised on the legal aspects of the buyout. www.etluk.co.uk www.francisclark.co.uk 21

DORSET BUSINESS FOCUS / NEWS

Staff from OEMAchem with managing director Mark Chiverton, front second left

OEMAchem has formula for success

Inspired by life Helping others to find the best in themselves and their business, sits at the core of Beverley Poole’s values and approach to life.

As a trail-blazing business woman, she successfully built a training and recruitment company to the stage of acquisition by a major name and became a director at the age of 31. Up to date she has just launched a new e-learning platform to guide busy executives, companies, charities, franchises and educational establishments.

She has balanced the demands of the boardroom with the challenges (and joys) of motherhood and is the living embodiment of the power of personal brand.

Beverley’s polished appearance illustrates her keen attention to detail and her stylish ability to make a great first impression.

“The world of business can seem like a minefield but with the right guidance and insight, it is possible to find a way through.”

“Life is a continuous learning experience and that’s what makes it so fascinating,” said Beverley.

She has helped and guided some of the biggest names in business, across sectors ranging from construction to communications and the world of entertainment.

“I can draw on more than 20 years experience in business, the corporate world and adult education. I can clearly identify a strategy for moving a company forward that is sustainable and cost effective,” she explained.

Her Aspire4Business Academy draws together leading trainers and educators specialising in business, personal development and wellbeing. Online training modules can be accessed to suit busy diaries and leadership courses can be accredited by CMi. Beverley has won awards for Innovation and Future Proofing and is also currently shortlisted for an award in Education and Mentoring.

For more details and testimonials visit www.aspire4businessacademy.com/ 22

April 2020 | Dorset Business Focus

A global chemicals company has enjoyed a record-breaking start to the year with rising demand from the marine sector.

OEMAchem supplied 150 tonnes of marine chemicals for 17 vessels on four continents in the first month of the year – including four leading cruise lines.

The growing firm’s services include the specialist manufacture, test, analysis, supply and monitoring of chemicals across multiple sectors.

Managing director Mark Chiverton said: “It’s been a superb start to the year and has set us up for a fantastic 2020.

“We enjoyed a record-breaking January in terms of revenue and activity, with demand from the marine sector continuing to strengthen.

“This has been partly due to our ability to provide chemical solutions to help shipping meet increasingly stringent nitrous oxide (NOx) abatement regulations aimed at cutting air pollutant emissions.

“More generally, it can also be credited to our capacity to provide a wide range of managed services and solutions for everything onboard from swimming pools and spas to engineering and waste treatment.

“Many operators in the cruise, freight, tanker and container sectors are seeking greater value and efficiencies, which we are able to provide globally as well as domestically.”

Mark added: “Whether in the marine industry or the other sectors in which we operate, we pride ourselves on our professional and innovative approach.

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“We have a friendly and experienced team with a focus on customer service and swift turnaround times, and I hope our emphasis on respect and transparency is clear in all we do.”

During the first month of the year OEMAchem provided services for cruise line clients in the Americas, Asia, Europe and Australia – in Southampton, Singapore, Barbados and Melbourne.

The firm, with 15 staff at its head office at the Trinity Court in Brunel Road, Totton, was founded in 2005.

It manufactures and supplies more than 400 chemicals for such uses as waste oil and water treatment, solvent cleaners, biocides and sanitisation.

The firm uses cutting edge technology for its independent analytical and testing services in the laboratory and on site in a variety of environments.

This includes contaminates and substances in oil, fuel, soil, gas, air and aggregates as well as in leisure, waste, cooling and drinking water.

Regulations have been introduced to make the marine sector cut greenhouse gas emissions such as NOx and sulphur dioxide.

Chemical processes which ‘clean’ engine exhaust emissions before they are released into the atmosphere are among the methods to make vessels greener and cleaner.

OEMAchem’s clients range from small businesses and domestic customers to global cruise lines, major ports and shipyards. oemachem.co.uk/, call 02380 707686 @DorsetChamber

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DORSET BUSINESS FOCUS / NEWS

Desert trekkers return raising more than £7,000 Alex Hill and Alice Smee have returned from the Sahara, trekking 100 kilometres and raising more than £7,000 for Diverse Abilities, Dorset’s disability charity.

The five-day trek included taking in peaks, gorges, dunes and oases of Morocco’s landscape with highlights such as a summit of Jebel Al Marakeb, where trekkers could take in panoramic views of the region.

Alice, network coordinator of Hoburne Group, set herself the challenge to mark her 60th birthday said: “I’m delighted to be home again after the most outstanding experience, it was nothing like I was expecting – it was far better!

There were so many highlights and stories that I will cherish forever, from our camel companions, to rescuing baby goats lost in the desert, to local Berber women joining us at camp one evening.

“The terrain was so interesting and changeable, we could find ourselves walking on rocks in the morning, followed by crawling up sand dunes in the afternoon. We learnt so much about ourselves and each other during the five days and I’ve made some very good friends.”

Director of Meyers Estate Agents Poole, Alex, added: “So, back to normality after a life changing experience. Not only was it a great opportunity to test myself it also gave me a

week where I was able to unplug from all the distractions that life throws at you.

“The landscapes were truly breath-taking and the people we met are now going to be friends for life, it was also great to enjoy different cultures and see how people that live so simply live so

happily, it’s something I will never forget.”

The trek took place between Sunday 16 February and Sunday 23 February 2020. Other challenge events for Diverse Abilities are available, visit diverseabilities.org.uk/events for further information.

Delivering football to all Dorset Women & beyond With the highlight of International Women’s day this month, it’s great to be able to focus on the achievements of Women within the local community and globally since last year. Football, especially Womens Football, has played a huge part in the bringing the topic of equality to the forefront of the news agenda.

At the Dorset County Football Association our commitment is to develop and administer county football regardless of anyone’s age, gender, ethnicity or ability. Previous generations have seen males be able to participate in football at every point of their developing lives, whether that’s at school or in the local community. This has not been the case for females throughout the generations.

Times are changing and The Football Association set out a defined vision for Women’s Football, which includes doubling participation and winning a major Tournament by 2023. One part of this ambition was almost fulfilled this summer during The FIFA Women’s World Cup 2019, as it attracted unprecedented interest in England’s Lionesses journey to the Semifinal. The extensive BBC coverage of the event attracted amazing viewing figures, with over 11 million watching the England v USA Semi-Final: this produced the highest programme viewing figures on the BBC in 2019 at that time.

This explosion of interest in Girl’s and Women’s football, has not just impacted the Women’s Super League. It has increased demand locally, as an organisation we are growing to be ready to meet the surging 24

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increase. The Dorset FA provide competitive opportunities for Girls’ and Women’s teams of all ages. We have open age leagues, with both competitive and recreational divisions to cater for all individual abilities and lifestyles.

We are also committed to developing female coaches, female referees in addition to more administrators.

In my role as the Chief Executive of the Association, I am passionate about the Women’s game so that females have the opportunities equivalent to our male counterparts. I am privileged to sit on the main board of The Football Association, whilst chairing the FA Women’s Board, which has a direct impact for

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the standing of Dorset football on a National level.

For Women involved in football, it has been a long journey to reach these goals, but one that will be easier for future generations. The challenge arises when attempting to increase the qualified coaches and officials within our county and finding ways to empower more women to continue on following their decision to move away from playing, something that is high on our agenda for 2020.

Sue Hough, MBE Chief Executive, Dorset County Football Association www.dorsetfa.com

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DORSET BUSINESS FOCUS DORSET / PREMIER BUSINESS PARTNER FOCUS / NEWS

Ake and Fraser Surprise Inspirational Family Nathan Ake and Ryan Fraser were on hand to give a special prize to a well-deserving family as part of the AFC Bournemouth Supporter Awards, supported by Vitality.

The Blissett family – massive Cherries fans have been through an emotional few years with two of their three sons being diagnosed with blood cancer.

Unfortunately for the family, their 18-yearold son Lucas lost his battle and passed away but the oldest son is still continuing to fight his lymphoma battle.

Despite their immense pain and grief, Simon and Clare don’t let this stop them from being kind and fighting for others.

Their courage through heartache has been unbelievable, as they continue to work tirelessly for cancer charity LEAF, organising plenty of fundraising events and activities – on top of working full-time and being parents with children

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who are also going through their own battles.

Simon, Clare and their family were nominated for their strength and positivity despite the tragedy that has struck their family in the latest instalment of the AFC Bournemouth Vitality Supporter Awards.

As a result, Ake and Fraser went to the Blissett house to surprise the family with a visit to share stories and to also give some shirts to the deserving family.

“The award absolutely means the world to them,” Natasha Hunt of LEAF explained.

“Simon and his wife Clare are truly inspirational people and I am in awe of their strength and positivity. They’re big AFC Bournemouth fans so to be surprised by Nathan and Ryan was a really

nice moment for the family.

“The awards are a fantastic way for people around the club to realise that everyone has something going on in their lives and they’re a great way of showcasing some of the courageous stories that many supporters have around the club.”

The club are currently taking nominations for the March award, Lifetime Achiever.

The recipient of this award must have dedicated many years to their cause. They may have raised money, campaigned for a worthy cause or committed themselves to helping within their community. www.afcb.co.uk

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New Faces, New Places Celebrating new roles being filled within the Members of the Dorset Chamber

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Chapman Lily Planning continue to grow!

Chapman Lily Planning welcomes two new Associate Directors to its expanding team. John Hammond joins from Savills, having had an illustrious career in local government in North Dorset and Wiltshire. Alan Davies joins from Dorset Council where he was Head of Development Management for the Purbeck Area. www.clplanning.co.uk

New general manager for Hendy Performance division Hendy Group has appointed a new general manager to head up its Hendy Performance division.

John Haylett has been promoted to the role having worked with Hendy in Dorset. John says he is looking forward to expanding the Hendy Performance division and appealing to a wider audience. www.hendyperformance.co.uk

Dutton Gregory strengthens Litigation team with new Partner announcement Local leading law firm Dutton Gregory is pleased to announce the appointment of Adrian Griffiths as Partner.

Adrian first began his legal career at Dutton Gregory, training and qualifying as a solicitor in 2004. He now returns after working with firms in London and Reading.

Joining the firm’s Litigation team, Adrian brings a wealth of experience and expertise with him.

Georgie Wells joins Insightful UX as Digital Account Executive Following a number of exciting new client wins this year, Georgie Wells joins Insightful UX having previously worked brand-side in digital marketing and CRO roles.

Georgie is looking forward to using her wealth of experience in e-commerce trading in the retail space to help Insightful UX’s clients achieve their growth targets this year! www.insightfulux.co.uk

Lester Aldridge Welcomes New Personal Injury Partner Leading law firm Lester Aldridge is pleased to welcome David Healy, who has joined as a partner in the Personal Injury team.

David brings over 21 years’ experience in the industry and has previously led the personal injury and medical negligence teams in various firms. www.lesteraldridge.com

www.duttongregory.co.uk

A huge Ouch welcome to Gemma and Rocco Ouch wish a very warm welcome to Gemma and her dog Rocco to the team in Wimborne, Dorset. Gemma joins us as our newest administration assistant.

Gemma tells us…

“I am a busy Mum of two boys and have over 20 years of Admin and Customer Service experience in the Telecoms and Natural Health sector. www.ouchtraining.co.uk

Trethowans new Partner Appointment

Lester Aldridge welcomes new Director

Mandy Reynolds, formerly at Stephens Scown LLP, has joined PKF Francis Clark as their new Director of Marketing.

Having worked in professional services for twenty years of her career, with ten of those being for a ‘Big 4’ accountancy firm, Mandy brings a wealth of experience to the role.

Trethowans, a leading law firm in the South, has appointed a new commercial property partner to advise clients on issues such as property investment, leases, land development, property management and finance, and the sale and purchase of business premises.

Sarah Humphrey joins Trethowans with over 15 years of commercial property experience and expertise.

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New Director of Marketing joins PKF Francis Clark

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John Turner has joined the Lester Aldridge LLP Dispute Resolution team as a Director. John has almost 20 years’ experience across a number of fields of dispute resolution and his main focus in recent years has been disputes relating to property, and he is a member of The Association of Contentious Trust and Probate Specialists (ACTAPS).

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New Faces, New Places Celebrating new roles being filled within the Members of the Dorset Chamber

Diverse Abilities boosts fundraising team Dorset’s disability charity, Diverse Abilities, has boosted its fundraising team with four new appointments.

Emma Bovey has joined as fundraising manager. Coming from a background of working in both commercial and charitable fields, she brings a wealth of knowledge and experience.

Karen Hay leads the events team, working in the industry for more than 25 years in both commercial and private sectors. Previous highlights include the North of England Flower Show, Tatton Park Halle Orchestra Open Air Concert, and managing celebrities and VIPs at the Wimbledon Ball.

Trio of new appointments at Inspire Naomi Richards joins the team as corporate fundraiser following Daisy Roe’s promotion to trusts and foundations officer. With experience in commercial communications, Naomi also worked as a charity ambassador at university, organising fundraisers, and trekking Mount Kilimanjaro.

Daisy Roe, Diverse Abilities’ previous corporate fundraiser, has been promoted to the role of trusts and foundations officer- overseeing applications to relevant trusts, foundations, and grants, in order to boost the fundraising team’s income, provide valuable equipment, and extend the charity’s reach. www.diverseabilities.org.uk

Inspire, is pleased to announce three new appointments to the firm; Rachel Hadfield as Marketing and Events Executive, Craig Coda as Client Services Adviser and Luke Sanders as a Client Services Trainee.

Based at the firm’s Head Office on Commercial Road in Poole, Rachel, Craig and Luke join a 40-strong team, which has continued to grow since the firm launched in 2004. www.inspireaccountants.co.uk

#GetBusinessDone

Clive scoops local bus operator’s top award Bus driver Clive Egan is celebrating this week - after being named employee of the year by Poole-based operator, Morebus.

Clive is known by colleagues and managers alike for his friendly and positive disposition, and was presented with his award at the company’s annual ceremony.

“An outstanding individual who spends his day smiling and bolstering everyone he meets with his positive attitude and friendly greeting, Clive is loved by both customers and colleagues,” said operations director, David Lee-Kong.

“Since joining Morebus in 2018, he has received words of praise time after time - sharing positivity with everyone he encounters. He is the definition of a great, modern, forwardthinking bus driver.

“I was thrilled to present Clive with his award and wish him a successful year ahead.”

Clive added: “I’m delighted to be honoured with this award - despite excellent competition from my Morebus colleagues.

Being recognised in this way makes me very proud - and is driving me on to make an even greater impression over the coming months.”

In recognition of his efforts, Clive received £1,500 worth of vouchers and a framed certificate.

Operations director David Lee-Kong, winner Clive Egan, Engineering director Steve Hamilton and finance director Ben Murray.

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For more information about Morebus, please visit www. morebus.co.uk /company/dorset-chamber/

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@DorsetChamber

Affiliated Town Chambers Dorchester Chamber for Business

www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.

Bridport Chamber of Trade and Commerce - Bridport Business

www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport.

Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant.

Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members.

Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.

Ferndown Chamber For Business

www.ferndownchamber.org.uk Ferndown Chamber For Business works tirelessly FERNDOWN CHAMBER FOR BUSINESS to make Ferndown a great place to do business. We work with the Town Council and local organisations such as the Rotary Club to put on events in the town to bring the public and businesses closer together whilst promoting the town in a positive way.

Gillingham Chamber of Commerce

www.gcci.co.uk Gillingham Chamber of Commerce and Industry has been around since the 1930s and continues to have nearly 100 members. Many of our members come from outside the High Street where diversity encompasses old family firms, industrial estate Units and new modern work from home and digital businesses.

We are very much involved in local initiatives and other groups such as Town Council, Gillingham School, Gillingham in Gear, Dementia Friends, Town Team in particular. We are becoming more visual within the town and host monthly networking happy hours where we often have local speakers talking to our members.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

Swanage & District Chamber of Trade

www.swanagechamberoftrade. co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year.

Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for almost 90 years. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges.

Member To Member Chamber Offers Discounted initial consultation for Dorset Chamber Members Alchemy Health Clinic is a holistic hub offering safe and natural health care for all the family. Established in 1982, this multidisciplinary clinic offers a wide range of therapeutic and healing disciplines including chiropractic, cranial-sacral therapy, homeopathy, physiotherapy, counselling, hypnotherapy, massage, Reiki as well as Yoga and meditation Alchemy also offers ergonomic advice and spinal checks in the workplace.

For more information visit http://www.alchemy-healthclinic.com Dorset Chamber members: 20% discount on initial consultation.

Contact: Dr Nashir Karmali DC Telephone: 01202 880136 Email: info@alchemy-healthclinic.com more news online - www.dorsetchamber.co.uk/news

Finger on the pulse research are offering Dorset Chamber Members the opportunity to be able to survey their staff at a heavily discounted rate.

Their "Quick Pulse" surveys can help you acquire an independent, robust and objective understanding of what your employees think and are feeling. They are flexible, and will tailor the surveys to the specific needs of your business.

Finger on the Pulse Research (FOTP) specialises in obtaining feedback for clients from their key stakeholder groups. Typically, these include employees, customers and suppliers. Being an independent third party, they can enable your employees to speak more openly and truthfully about what they are going through so that you can take a more targeted approach to support them.

Please call one of their friendly team on 01425 615024, or email them at neal. middle@fotpresearch.com, either for general advice or to discuss how they can support you.

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DORSET BUSINESS FOCUS / NEWS

Nexus transforms the brewing industry with high-tech innovations Poole based cooling specialists, Nexus Cooling, have been impressing the UK’s brewing sector with a user-friendly, hightech brewery control panel set to revolutionise temperature control within the industry. The internetenabled control panel allows brewers to monitor and change brewing temperature settings remotely.

Now available as part of Nexus Cooling’s end-to-end brewery cooling system installations, the internet-enabled temperature control panel allows brewers to 32

April 2020 | Dorset Business Focus

monitor, regulate and amend the temperature of individual vessels 24/7 without the need to be on site.

With temperature levels playing such a critical role in the brewing process, the ability to remotely view and control settings at any time will be hugely beneficial for many independent brewers.

Nexus Cooling’s Managing Director, Ian Hill: "Being able to install the control panel as part of an overall brewery cooling installation is a real game-changer.

Connecting to the panel, brewers can monitor the temperature of

all their vessels via any internetenabled device, including their mobile phones. They can even change the vessel temperatures from any location, day or night.

Having worked within the brewing industry for over 20 years, we understand what a critical part of the brewing process 24/7 temperature regulation is. The interactive control panel enables brewers to manage this effectively and easily whilst dealing with all of the other day-to-day issues of running their breweries."

Nexus will be the showcasing

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the interactive brewery control technology alongside their latest range of industrial chillers and pipework solutions at next month’s BeerX2020 event. Hosted by the Society of Independent Brewers (SIBA), BeerX2020 is the UK’s biggest beer and brewing trade event, taking place at the ACC Exhibition Centre in Liverpool in March.

www.nexuscooling.co.uk @DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Antony Batty & Company Opens Latest New Office – in Bournemouth 6th Office for the Insolvency Practitioner and Business Turnaround and Restructuring Specialist Insolvency Practitioner Antony Batty & Company opened its 6th office in early March 2020. Located at Suite 218 Bourne House, 23 Hinton Road in the centre of Bournemouth, it follows hard on the heels of the recent opening of its Croydon office in January 2020. With its head office in Central London, and the other offices in Brentwood, Salisbury and the Cotswolds, the opening of the Bournemouth office continues the company’s policy of expansion, with a footprint that now extends from the south Midlands down to the South Coast.

Clive Fortis, Director and Head of the Bournemouth Office Comments: “Antony Batty & Company has been working actively in assisting businesses and individuals in and around the Bournemouth area for a number of years now but operating out of our Salisbury office.

Bournemouth is at the centre of the South East Dorset conurbation, I think it’s important that in order to develop and work more closely

more news online - www.dorsetchamber.co.uk/news

with the Dorset business community in the area that we have a physical presence there. To help grow our support network in the area, Elaine Wilkins has joined us in a Business Development role.”

“Elaine is well known in the Dorset business community. She has a wealth of experience having spent 28 years in the banking industry and a further 10 years at an accountancy firm.

She has a passion for helping businesses and for building relationships. Having spent the last 12 months in a business development role with an Insolvency Practice Elaine, will be a valued addition to the Antony Batty team on the South Coast.”

How we Work The ethos of our Bournemouth office, as with all of our offices, is to bring a local and personal service to our insolvency and business turnaround clients.

We are an experienced and friendly insolvency practitioner team offering businesses, charities and individuals logical,

expert guidance when they need it. We work with our clients to help find practical, common sense solutions to financial difficulties. We’re proud of our traditional standards of integrity, professionalism and service, boasting a level of experience and expertise which is unique outside the very largest firms.

Elaine Wilkins Business Development Manager “ I am delighted to have been approached by Antony Batty to establish their new office in Bournemouth. I look forward to developing their passion for helping both individuals and businesses across Dorset.” www.antonybatty.com

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DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber welcomes our New Members #GetBusinessDone

Integrated Cyber Brackendale Harcombe Road Axminster Devon EX13 5TB Contact 02037 270615 www.integrated-cyber.com Integrated Cyber provides a new future-proof cyber security solution for SMB and Enterprise companies with 24*7 coverage, zero up-front costs and a budget friendly monthly subscription including Insurance. Our solution can be leveraged as a standalone security product or as a fully integrated end-to-end cybersecurity service.

The Work Shop 15 West Street Ringwood Hampshire BH24 1DY Contact 01425 489393 www.thework-shop.co.uk The Work Shop Recruitment Agency provides permanent and temporary, commercial and engineering staff and we have been doing it for over 20 years so we must be doing something right.

We provide a true “partnership” honest approach to both candidates and clients.

David A McDonald Consulting Ltd

Shrap 19 Oxford Rd Boscombe Dorset BH8 8GS Contact 07837 182494 www.shrap.co.uk Shrap provides an alternative to using coins when giving or receiving change through a unique mobile App and Card. Shrap provides benefits to both business and consumers, being totally inclusive of everyone in society and completely free of charge.

Sheridan Maine Recruitment Ltd Oxford Point 20 Oxford Road Bournemouth Dorset BH8 8GS Contact 01202 970970 www.sheridanmaine.com Sheridan Maine is a specialist Finance and Accountancy Recruitment Consultancy.

We provide specialist support and advice across Permanent, Contract and Interim positions and manage key assignments for a broad range of clients including many of the top FTSE 100 companies

Blue Shoots

Alchemy Health Clinic 154 Leigh Road Wimborne Dorset BH21 2DB Contact 01202 880136 www.alchemy-healthclinic.com Alchemy (est.1982), is Dorset's oldest holistic, multidisciplinary clinic, offering treatments to all ages: new born, top athletes to elderly. To businesses we offer spinal checks and advice on ergonomics.

DigitalAir Wireless

Ferndown, Dorset BH22 Contact 01202 973017 www.becksneale.co.uk Becks specialises in developing rich, personal, compelling brand design. Working with charities, community initiatives and purposeled organisations to achieve a brand they love and live, by distilling their brand story.

Your passion, your brand. Design to tell your story.

Southbourne, Bournemouth, BH5 2EP Contact 07872 407548 www.linkedin.com/in/david-amcdonald/ The success of a business relies on the strength of its people. David’s passion lies in making a difference; transforming the thinking and behaviour of business leaders and their teams, so that they create bigger and better changes of their own.

4 Newlands Road Bournemouth Dorset BH7 6NX Contact 07547 749604 www.blue-shoots.co.uk Blue Shoots helps clients to win better business by providing three straightforward services: Interim Sales Team Leadership Sales campaign and bid leadership Business winning capability assessment and improvement Our experts have delivered win rate improvements from 10% to 60%.

Unit 6 New Fields Business Park 2 Stinsford Road Poole Dorset BH17 0NF Contact 01202 612400 www.digitalairwireless.com DigitalAir Wireless are the leading UK networking experts with over 15 years' experience in designing, building & managing Wi-Fi networks. We have stock on hand and can provide professional services to support every aspect of your network infrastructure. Is your network secure & ready for Wi-Fi 6?

Antony Batty & Co

Insight6 – Dorset

Exhibit-UK.Net Ltd

Bijou Recruitment

Suite 218 Bourne House 23 Hinton Road Dorset BH1 2EF Contact 01202 551193 www.antonybatty.com Our ethos at our Bournemouth office as with all our offices is to bring a local and personal service to our insolvency and business turnaround clients.

We are an experienced and friendly insolvency practitioner team offering businesses, charities and individuals logical, expert guidance when they need it.

18 Queens Road Salisbury Wiltshire SP1 3AJ Contact 07887 554898 www.insight6.com/region/ dorset/ We support customer-focused organisations to close the 'experience perception gap' that exists between a business and its customers. We gather insight, feedback and measurements in order for us to coach and train teams to deliver excellent customer experiences and increase sales.

(Quadrant2Design) Unit H3 The Fulcrum 7 Vantage Way Poole Dorset BH12 4NU Contact 01202 723500 www.quadrant2design.com For 20 years, leading exhibition stand company Quadrant2Design have created over 10,000 eyecatching stands for businesses of every size and industry. As the UK’s exclusive supplier of the world’s premier exhibition stand system, they have truly unique product that makes exhibiting simple and cost effective.

82 West Cliff Road Bournemouth Dorset BH4 8BG Contact 07941 319420 www.bijourecruitment.com At Bijou, our key difference is we believe that cultural fit is as important as possessing the requisite skills & experience.

We therefore offer the same exceptional service to all our clients: combining creativity, integrity, and professionalism in filling executive & senior management roles across a range of sectors

Becks Neale Designer & Brand Consultant

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DORSET BUSINESS FOCUS / NEWS

Outstanding team secures industry accreditation A-One Insurance Group staff secures industry accreditation The A-One Insurance Group's (AOIG) further development training programme saw eleven employees celebrating their insurance industry accreditation.

Each member of staff who advises clients has further demonstrated their knowledge and experience by holding the Chartered Insurance Institute (CII) Level 3 Certificate, a voluntary qualification for staff working in the Insurance sector.

The recent programme has seen a further eleven staff qualify.

• Claire Brand • Ben Bronsell • Suzy Conroy • Chris Hay • John Harvey • Vikkie Holmes • Daniel Narey - McIver • Nina Nash • Gemma Parker • Darren Rolfe • Matt Warner Sarah Eades, group operations director of A-One Insurance Group said: “I congratulate every member of the team on their hard work and efforts, they’ve all studied hard during the day and also put aside time in the evenings and weekends to further enhance their skills and become an accredited CII Level 3 practitioner. This qualification formally recognises their knowledge in order to specialise and provide with absolute confidence an outstanding level of insurance support and service to our clients. Whilst not required by our regulators, we expect all our staff to achieve these high honours awarded by the Institute as a testament to the quality of service and expertise they personally wish to bring to our clients.

The supported courses and exams acknowledge their

proficiency in insurance principles, the regulatory environment, key disciplines of underwriting and claims, and covers popular products such as motor, household, healthcare and packaged commercial insurance's.”

Ian Penfold, managing director continued: “We’re a large dedicated team pushing each other to achieve higher standards for our client journey and I am immensely proud of the specialist teams and the knowledge they are able to bring to the commercial sector backed by quality risk management advice. We remain fiercely independent and therefore we remain able to invest into our staff, their training which in turn passes through to the advice we are able to give to our clients, protecting them against the unexpected."

Established in Westbourne, Bournemouth, by managing director Ian Penfold in 1993, AOIG has grown to become one of the largest independent commercial brokers now proudly sitting now within the 50 firms within the UK. From its head office at Ringwood specialists, who operate from ten regional offices, work for clients across the South who are seeking cover for everyday personal requirements, small and medium businesses or bespoke schemes, including protection, marine and aviation.

From the start AOIG adopted a customer focused, jargon-free approach, which has resulted in strong partnerships developing with clients who enjoy access to industry leading products, support and guidance on risk management, an in-house claims service all available with dedicated account management.

For further information visit www. aoig.co.uk or call T 0333 222 1030.

more news online - www.dorsetchamber.co.uk/news

Ellis Jones celebrates LGBT+ diversity A law firm which launched one of the region’s first same-sex legal services has celebrated LGBT+ History Month.

Ellis Jones Solicitors champions the campaign – held every February – as part of its ongoing support for the Lesbian, Gay, Bisexual and Trans (LGBT+) community.

The firm, which has six offices across the south coast in Bournemouth, Canford Cliffs (Poole), Christchurch, Ringwood, Swanage and Wimborne as well as London, says awareness is growing – especially with TV presenter Phillip Schofield coming out during the month.

Partner Lauren Day, who was named as a leading individual in this year’s Legal 500 guide, said: “Great progress has been made but there is still a long way to go.

“The understanding for Phillip Schofield was encouraging but there is still discrimination and under-representation in everyday life.

“We are proud to support the LGBT+ community in History Month and all the year round including expert legal advice on our website, sponsorship of Pride events over recent years, recognition of diversity internally and our same sex legal services.”

Lauren, who came out to her friends at the age of 17 and is married to photographer Rebecca, is Head of Dispute Resolution at 160-strong Ellis Jones.

She is part of the specialist LGBT+ team, which also includes Deborah Leask, Partner and Joint Head of Family; and Partners Katie Taft and Kate Brooks.

As part of Ellis Jones’ activities for LGBT+ History Month, Lauren gave a presentation to law students at Bournemouth University.

Ellis Jones launched its same-sex legal service in 2017 to help in many aspects of the law that directly relate to the LGBT+ community.

Many cases dealt with by the LGBT+ team cover family issues, such as gay marriage and divorce, finances, children, parenting and fertility, financial support for children and mediation.

The service also assists members of the LGBT+ community with discrimination issues and employment law advice.

Nigel Smith, Managing Partner, said: “Our specialist LGBT+ solicitors have a wealth of experience and understanding in the legal issues which affect the LGBT+ community.

“We are a progressive law firm which recognises diversity internally and within our client base. I am delighted that we are playing our part in supporting the LGBT+ community.”

Ellis Jones was listed as one of the country’s top 200 law firms in The Times newspaper’s ‘Best Law Firms 2020’ guide recently with individual recognition for Lauren, Deborah and Kate. ellisjones.co.uk 35

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DORSET BUSINESS FOCUS / NEWS

How to create a spring and summer rebrand design for your charity Traditionally, donors give less to charities during warmer months. But marketing experts have proven that this does not need to be the case!

There are significant seasonal opportunities for your charity to stand out and thrive through creating spring and summer limited edition, rebranding designs.

Let’s take a look at a few opportunities.

A ‘spring clean’ out helps your local charity!

Creating a seasonal rebrand design to support your marketing campaign around ‘spring cleaning’ is one way to increase brand awareness, donations, and charity recognition during the warmer months. By creating a design that asks consumers to declutter their homes and wardrobes then donate these items to your charity shop is one way to keep your charity in people’s minds. You may also choose to design a set of brand imagery and literature that inspires the public to sell these items online and then donate the monetary value to your charity. There are lots of opportunities to create and launch this from now so that you are ready to reach the public before customary spring cleaning begins.

Easter is a great opportunity to launch a charity rebrand design.

Easter sparks many seasonal design rebrand ideas for charities, including adding the right pastel colours to your logo and messaging designs, Easter egg hunt games/ideas illustrated as part of your logo, and social media content images to name a few.

Other seasonal rebrand opportunities include food and music festivals, local summer markets, sports days and more.

All of these ideas implemented, after conducting precise research to ensure the solution is in alignment with your values, grow engagement, strengthen identity and messaging.

An experienced brand specialist streamlines these seasonal rebrand design strategies with ease while still keeping at the forefront the messaging and marketing goals.

Design to tell your story. www.becksneale.co.uk more news online - www.dorsetchamber.co.uk/news

Making work better, striving for excellence Most of us will spend around 80,000 hours at work in our lifetimes. For some, work is simply a means to play at the weekends. It’s all about the pay packet at the end of the week. But for an increasing number of us, work plays a more holistic role in our lives. The 5-2 week-weekend ratio really matters to most, and if we’re going to commit that much of our life to work – we better be happy there. However, finding an employer that holds those same values is the bigger challenge.

For Poole based Composite Profiles UK, their belief in a happy workforce goes beyond the boardroom. They have invested more than 10 years of consistent resource into creating a happy workforce and interdependently a happy workplace. And that’s why in March 2020, Composite Profiles were recognised

by Investors in People with their highest and rarely awarded 'We Invest in People Platinum Accreditation'.

“We’re thrilled! It’s taken more than 10 years of working closely with the Investors in People team and framework. We’ve taken their advice and guidance and added in a sprinkling of our own ideas and flare” celebrates MD Mark Norton.

Investors in People operate in 77 countries and Composite Profiles now joins a prestigious group of just 300 companies globally, who are collectively leading the way in valuing their teams as one of their most important business assets.

Mark Norton adds, “for me, it’s not all about ticking boxes and creating policies in the boardroom though. Jonathan [Investors in People practitioner] interviewed members of the team and there were anonymous surveys to complete too, so you can only really achieve the Platinum standard if it’s genuinely embedded in the culture. I see it as a ‘thank you’ really from the team to the business for making it a happy place to work.”

Jonathan Saunders from Investors in People highlighted, “their plans, values and talent assessment, and their supporting processes and documents are among the very best I have seen…….. innovative things like the ‘Appreciation Tree’ is great” Investors in People has helped improve the working lives of more than 11 million people within 15,000 organisations across 77 countries, and Composite Profiles is supporting a fortunate 26 of those 11 million from their head office in Dorset. www.compositeuk.com 37

DORSET BUSINESS FOCUS / NEWS

Bournemouth & Poole College runner-up in Apprenticeship awards!

Bournemouth & Poole College is delighted to announce that its Electrical Department was runner-up in the AAC Apprenticeship Awards’ Construction Apprenticeship Provider of the year.

With achievement rates 50% above the national average, Bournemouth & Poole College’s Electrical Department has been one of the top Apprenticeship providers for the last few years. The team’s infectious ambition to achieve excellence is rooted in wanting the best for their apprentices and employers.

The College’s Electrical Department is committed to ensuring both the apprentice and employer’s experience is excellent. This is continuously achieved through a combination of outstanding employer engagement, innovative and varied teaching, and open communication.

Many of the department’s previous apprentices, having now progressed to running their own businesses, are choosing to recruit their 38

April 2020 | Dorset Business Focus

apprentices through the Bournemouth & Poole College.

Darren Parker, Lecturer in the Electrical Department at Bournemouth & Poole College said: “We’re thrilled to be runner-up in the AAC Apprenticeship Awards’ Construction Apprenticeship Provider of the Year. The success of the Electrical Department at the College is rooted in our passion for developing the next generation of talent. We are committed to every apprentice and employer we engage with, working hard to maintain a close partnership to ensure the best results.”

The AAC Apprenticeship Awards, sponsored

by FE Week and AELP, are a celebration of excellence in Apprenticeship delivery. The awards were established in 2017 to provide an opportunity to give Apprenticeship employers and providers the recognition they deserve.

Diane Grannell, Principal of Bournemouth & Poole College, said: “I am delighted that /company/dorset-chamber/

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Bournemouth & Poole College’s Electrical Department has been recognised by the AAC Apprenticeship Awards as runner-up in Construction Apprenticeship Provider of the Year. This award is testament to the hard work and dedication of our Electrical team, who continually help our apprentices to succeed.”

Earlier in the year, Bournemouth & Poole College celebrated after seeing a continual rise in the number of young people applying for Apprenticeships in Dorset, bucking the national trend as the College saw a 12% rise in applications. The College works with over 2,000 employers across Dorset and Hampshire to match the right apprentices with vacancies in different industries including digital marketing, engineering, construction, catering and hospitality, hair and beauty, and care services. www.thecollege.co.uk @DorsetChamber

DORSET BUSINESS FOCUS / NEWS

The foot & ankle The foot and ankle are made up of a large number of bones, ligaments, muscles, tendons and connective tissue (fascia) with the main purpose of absorbing load and force (landing, change of direction, deceleration etc) and locomotion (walking).

Bony Anatomy: The ankle is made up of 3 bones, the tibia and fibula from the lower leg and the talus, which is a bone in the foot. There are 26 bones in the foot which articulate together to provide both mobility and mechanical strength. These bones are called tarsals, metatarsals and phalanges.

commonly known muscles are the calf muscles which become the Achilles tendon, the tibialis posterior which runs down the inside of the calf into the foot and provides support through the arch of the foot and the peroneals which run down the outside of the leg into the foot helping support the ankle as it turns in.

Ligaments: There are numerous ligaments found throughout the entire foot and ankle complex with a few of note. In particular, the 2 found on the outside of the ankle which provide stability when the foot/ankle turn in. These are called the Anterior Talo-Fibula ligament (ATFL) and the CalcanoFibula ligament (CFL). We also have a group of ligaments on the inside of the ankle which are commonly called the deltoid ligament.

Connective tissue/fascia: Along the sole of the foot we have a band of strong, connective tissue which helps support the arch of the foot. It runs from the heel bone to the base of the toes and helps in absorbing load.

Muscles and tendons: There are over 100 muscles in the foot and ankle complex, all working together to provide movement, strength and stability. The more

Common foot and ankle injuries: Achilles tendinopathy – we used to call this tendonitis but now understand that in the majority of cases we go past an active inflammation to a more chronic overload type injury. You will usually experience pain and stiffness in the Achilles first thing in the morning and during the first 5 minutes of activity/sport until the tendon warms.

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Twisted ankle – the inversion ankle sprain is one of the most common injuries we see. The foot is forced into a position which stretches and sometimes tears the ligaments on the outside of the ankle.

Stress fractures – these fractures usually involve the smaller bones in the feet, but they can also occur in the tibia and fibula. Stress fractures are caused by repetitive overload through the bones.

Ankle fractures – unfortunately complete fractures of the bones around the foot and ankle are quite common.

Plantafasciitis – this is a condition when the band of tissue on the sole of the foot gets irritated, usually causing pain on the inside of the foot near the heel.

If you want more information on the foot or ankle please get in touch with our physiotherapist Paul O'Connell on 01202 473800 or visit www.bridgehw.com

Does your business need to exhibit?

Here are the top 5 reasons why you should If your company sells a product or a service, then there is a limit to how much success you can have with just online marketing and typical advertising. Exhibiting, on the other hand, offers your business unique benefits that no other form of marketing can match.

Not sure if your business needs to exhibit? Your local leading exhibition company, based in Poole, Dorset, Quadrant2Design have put together a list of the 5 main reasons why exhibitions should be on your radar . . .

Connect With Clients on a Human Level Face-to-face meetings establish more trust and credibility than other forms of communication.

What is more, unlike pushier forms of outbound marketing like email campaigns or cold calling, visitors to exhibitions are people who have turned up to learn about the services or products your business has to offer.

Generate Lucrative Leads and Close Sales Did you know that over 83% of visitors to an exhibition have buying authority and 79% use these events to make big purchase

decisions about their business?

As an exhibition event means you get to sell directly to receptive decision-makers, the scale of lead-generating openings provided by exhibiting cannot be underestimated.

Check Out Your Competition Exhibitions are the places where businesses will launch their new products or try out new ideas.

This lets you see first-hand how your rival’s new ideas go down with the crowd in the hall and will help you decide if this is something you want your business to do or avoid.

Build New Business Relationships Simply being able to network with your industry peers means you are opening yourself up to invaluable business possibilities. According to an SME survey, over 71% of SMEs have gained business through face-to-face networking at an exhibition.

At Quadrant2Design, we have created over 10,000 eye-catching stands for businesses of every size and industry. We pride ourselves on having some of the most rigorous quality control checks in the exhibition world by

doing everything in-house and pre-building every stand before it leaves our Poole HQ. If you’re thinking of exhibiting your business, then come and visit us at our showroom for a chat to discuss your exhibiting options.

You can find us just around the corner from Tower Park, Poole at H3 on Vantage Way. As a leading exhibition company for 20 years, we know exactly what it takes to ensure your exhibition is a success.

Looking forward to seeing you soon! www.quadrant2design.com

Brand Awareness An exhibition is one of the few places where you can operate on a level playing field with your larger competitors. This means they are the perfect place to establish your brand and strengthen your business’s position in your industry.

Down at Quadrant2Design HQ in Poole, Dorset, we have developed a whole range of eye-catching design features for exhibition stands. And as these features are unique to us, you can be confident your exhibition will stand apart from your competition.

more news online - www.dorsetchamber.co.uk/news

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Dorset Gateway signposts businesses to funding support during COVID-19 crisis At the end of March the government-backed Dorset Gateway service, delivered by Dorset Local Enterprise Partnership (LEP) in partnership with Dorset Chamber, refocused a core part of its service to provide support to any Dorset-based organisation affected by the Coronavirus (COVID-19) crisis.

Dorset Gateway is now extensively signposting businesses to the hundreds of billions of pounds made available by Chancellor of the Exchequer, Rishi Sunak, during the Budget 2020 announcement – which has subsequently been extended – to support businesses during this unprecedented and extremely challenging time.

Dorset LEP has already invested in additional resource into Dorset Gateway, and will continue to monitor demand, while also exploring other initiatives to provide additional business resilience across the region.

Finn Morgan, Dorset Gateway Manager at Dorset LEP, said: “Utilising the expertise and resources of our established Dorset Gateway team means we’ve been able to hit the ground running in providing support to businesses as soon as it comes from government.”

“Calls to Dorset Gateway about Coronavirus were being logged as early as the start of March when businesses first felt the impact, and we’ll continue to do to all we can to make sure Dorsetbased businesses are supported during this period.”

Ian Girling, Dorset Chamber Chief Executive adds: “This is a very fast-moving situation.

Dorset Gateway is on the front-line supporting people to get to the help they really need, but it is 40

April 2020 | Dorset Business Focus

also important for organisations to know this is a two-way communication: while we are pushing out information from government, we are also reporting the needs and issues faced by specific sectors here is Dorset to ensure the relevant authorities are made aware of all the areas of help needed in our county.”

At the time of writing, a comprehensive package of measures has been unveiled by the government, including:

More is to come and daily updates are provided through the dedicated Coronavirus section of the Dorset Gateway website and social media accounts.

•

A Coronavirus Job Retention Scheme

If your organisation needs financial support, head online or contact the Dorset Gateway us directly using any of the following:

•

Deferring VAT and income tax payments

Web icon: www.dorsetlep.co.uk/covid19

•

Statutory Sick Pay relief package for SMEs

Twitter icon: @dorset_gateway

•

12-month business rate holiday for retail, hospitality, leisure and nursery businesses in England, as well as grant funding of £25,000 for businesses with property with a rateable value between £15,000 and £51,000

LinkedIn icon: @Dorset Gateway

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Small businesses grant funding of £10,000 for all business in receipt of small business rate relief or rural rate relief

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Coronavirus Business Interruption Loan Scheme (CBILS) offering loans of up to £5 million for SMEs through the British Business Bank

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A new lending facility from the Bank of England to help support liquidity among larger firms, helping them bridge coronavirus disruption to their cash flows through loans

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HMRC Time To Pay Scheme. /company/dorset-chamber/

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Email icon: gateway@dcci.co.uk Phone icon: 01202 714800 Dorset Gateway is the central repository of information, advice and support for businesses within the county, offering a business support service and signposting to the most appropriate local or national commercial or public-funded assistance available to help them grow. It is part of the national Growth Hub network and provides an informed and bespoke service, free to any Dorset-based businesses looking for help to source appropriate available solutions for growth and development.

@DorsetChamber

DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

Free International Trade Training extended – yes, you read that correctly, FREE!!!

Business are being urged to sign up for free International Trade training as we prepare for 31st January 2021 We are delighted to see that the government has extended the deadline to apply for customs support training to 31st January 2021. When this extension was announced in February 2020, only around 70% of the original funding had been claimed leaving almost a third still available.

That’s over £7 million ready and waiting for you to use for International Trade preparations.

What grants are available?

You can apply for grants to help with: •

Recruitment

•

Training

• IT Improvements Many companies in Dorset have successfully secured funding to support training for their International Trade staff. The grants were originally introduced as part of the government’s support for businesses in preparing to leave the EU. Although we are now in the transition period, we still need to prepare for the changes that will take place at the end of 2020. Details of these changes are being provided all the time but will certainly include the need for customs declarations for goods exported to countries that remain in the EU. But we don’t do our own customs declarations – could we still be eligible?

Absolutely! As part of preparing for the end of the transition period, you will have to consider how customs declarations will be completed for your exports to countries that remain in the more news online - www.dorsetchamber.co.uk/news

EU. Dorset Chamber have a full programme of training courses that can help you plan for these changes and put the processes in place that you will need. In addition, Dorset Chamber can provide bespoke courses for your company.

Do you have an example of a company that has successfully applied for a grant?

Albion Stone PLC in Portland received some bespoke training earlier this year. The day was structured around their needs and they were able to bring people together from different areas of the business. Julia Sparrow from Albion Stone explains how pleased they were with the decision to book bespoke training.

“We spoke with the trainer in advance of the day and were able to include topics that were relevant to us. After the training, the team here felt they had gained more from the course than they expected, and it was an enjoyable and interesting day”. One of the attendees described it as a great learning experience and valued how interactive the day was. They found it straightforward to enlist the help of the Chamber in applying for a grant and organising the training.

They spoke directly to the trainer in advance to ensure the training met their needs. The training day ran very efficiently at their premises and feedback from the attendees was excellent. The whole team now understands what is needed for international trade in their company generally, as well as preparing for the end of the transition period.

We’re only a small company – we’re not sure we could put together enough people for our own training.

That’s no problem – there is a full programme of public training courses provide by the Dorset Chamber which can be used to ensure the people in your company that work on International Trade understand what is needed.

How do I find out more?

Contact the International Trade Team at the Dorset Chamber. They have successfully helped numerous companies in Dorset secure grant funding for the training they need. Grants do not need to be paid back and provide valuable funds to invest in the training of your staff. The team at the Chamber has built up experience with the application process so will be able to quickly tell you if you are eligible and how the process works.

There may be no such thing as a free lunch (as the saying goes), but many companies have already discovered that free international trade training exists and is available now. What are you waiting for?

International Trade Team 01202 714814 International@dcci.co.uk 41

DORSET BUSINESS FOCUS / NEWS

Are diesel cars really that bad?

Back in the year 2000 when we were all told planes would fall out of the skies and our PC’s would pack up and never work again, dieselengined cars accounted for just 14.1% of the new car market. By 2011, this figure had increased to 50.6%.

One of the main reasons for this rise in popularity was the introduction of Benefit in Kind for company car drivers in 2002, who, at the time were encouraged to choose lower emission cars which diesels were. The change in taxation regime also led to many engineering advances which led to a reduction is CO2 emissions from an average of 181 g/km in 2000 to 120.1 g/km in 2016.

The landscape changed for diesels in 2015 though when reports of air quality concerns started hitting the headlines and what became known as ‘Dieselgate’ led to manufacturers selling 38% fewer diesel cars by the end of 2018 than at their peak. NOx became the new CO2 and we started to see the introduction of Clean Air Zones, increases in Vehicle Excise Duty and supplements to Company Car Tax. A recent Government statement read ‘cleaner diesel cars and vans can play an important part in reducing CO2 emissions from road transport

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during the transition to zero-emission vehicles’.

With the introduction of the new emissions testing regime known as The Real Driving Emissions (RDE) test, future vehicles will be tested more rigorously to measure pollutants such as NOx, emitted by cars on the road.

With more and more engineering developments we are starting to see manufacturers produce diesel engine cars which are scoring maximum points for the Green NCAP Clean Air Index, the same as electric vehicles. Whilst electric vehicles produce no pollutant emissions, we are beginning to see diesel engine cars, with proper calibration and effective after treatment, can deliver extremely low pollutant emissions.

In recent test carried out by a German automobile club, one of the diesel vehicles tested did not emit any NOx emissions at all which demonstrates how quickly the engineers are developing clean diesel engines.

Might Diesel cars still be a good choice for company car drivers?

Maybe. The latest RDE2 compliant diesel cars are exempt from the 4% diesel Benefit in Kind (BiK) surcharge which comes into effect from April 2020, meaning they are charged at the

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same rate as a petrol engine powered car with the same CO2 emissions. Some manufacturers are even producing plug-in hybrid diesels which not only are very fuel efficient, but also benefit from an incredibly low BiK rate.

Neil Carlton, Director of Poole based dorsetcarleasing.uk said ‘over the past couple of years there has been great confusion when it comes to the real situation regarding petrol versus diesel cars. We have had situations whereby companies have switched from diesel cars into petrol equivalents and reported a significant drop in MPG which has pushed their and their employee’s fuel spend up by around 15-20%. We strongly recommend that any future car changes are considered very carefully, and proper advice should be sought’.

Neil Carlton and his business partner Andrew Garaway can be contacted via www. dorsetcarleasing.uk or by calling 01202 821354

@DorsetChamber

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DORSET BUSINESS FOCUS / NEWS

Yellow Coaches turn green Yellow Coaches is upgrading its vehicles to ones that are so green they produce less harmful nitrogen oxide than the average family diesel car.

And the operator – part of Bournemouth-based Yellow Buses – has re-branded its fleet so they stand out even more on the roads.

Two new luxury specification Irizar i6 Integral coaches have been added and can enter the increasing number of Clean Air Zones.

Yellow Coaches has grown rapidly over the last year and now has a dedicated team, uniform and identity.

Jay Thornton of Yellow Coaches said “The management buyout of Yellow Buses last year provided an opportunity to review our coaching fleet plans and adjust the business to tackle some industry challenges and better meet client demand, such as the increasing number of Clean Air Zones.

“Irizar are one of the best all-round brands on the UK market and we acquired our first in September 2019, retro-fitted to Euro 6 standard.

“We returned to Irizar in December to acquire two further Integral i6 coaches which boast a high specification, a superior level of comfort and are equipped with modern Euro 6 technology.

“This enables us to enter clean air zones in UK cities, lowering our carbon footprint, seeing higher client satisfaction and improved fuel

efficiency.

“I am immensely proud of the progress Yellow Coaches has made in private hire and contracts.

“When I joined the Yellows just over a year ago, I stated that I would grow our client base, aim to exceed customer expectations and add more vehicles as we move forward.

“Our private hire business has been turned around and is barely recognisable 12 months on having been given its own identity, a dedicated team, new uniform and now a refreshed fleet to help move us forward.” www.yellowbuses.co.uk

Long service award for Nuffield Health Bournemouth Hospital nurse Nuffield Health Bournemouth Hospital, part of the UK's largest healthcare charity, is celebrating following an announcement that the charity has partnered with The Florence Nightingale Foundation during Year of the Nurse and the bicentenary of Florence Nightingale's birth.

To coincide with the launch of this national partnership and to celebrate the role of the nurse, Nuffield Health Bournemouth Hospital has acknowledged its longest serving nurse, Jacalyn McLaughlin, with a 35-year long service award.

The award recognises the dedication and commitment Jacalyn has brought to her role in delivering high quality compassionate nursing care. Since joining the hospital, Jacalyn has witnessed huge changes during her nursing career. She says: “Times have certainly changed since I began my career. We used to have to carry glass thermometers before temperature probes were introduced and we had metal bed pans that needed to be washed out by hand!

“A patient’s stay in hospital is also so much shorter than it used to be. Those having total hip and knee replacements required hospital care for 10 to 14 days post operation, whereas now it is only three nights due to medical advances. I really enjoy my job. Having time to care is one of the key elements and being part of the Nuffield 44

April 2020 | Dorset Business Focus

team for more than 30 years is a privilege – it’s such a wonderful charity.”

The Year of the Nurse is a global initiative to celebrate the role of nurses and midwives and will focus on how the nursing and midwifery community can work to strengthen the voice of the professions. As part of its partnership with the Foundation, Nuffield Health will be developing a number of activities throughout the year to support and promote the role of the nurse.

The healthcare charity is also participating in the Foundation’s ‘Nightingale Challenge’, to equip and empower the next generation of nurses and midwives during 2020. Throughout the year, Nuffield Health will invest in the development of future healthcare leaders through mentoring, coaching and training as part of this challenge.

David McNair, hospital director at Nuffield Health Bournemouth Hospital, adds: “Nurses go into the profession because they want to care and look after others, physically and emotionally.

We’re delighted to be acknowledging Year of the Nurse through our partnership with The Florence Nightingale Foundation while at the same time acknowledging one of our first longest serving members of staff. Without our dedicated nursing team we would not be able to /company/dorset-chamber/

continue to deliver the brilliant patient care that we do.”

www.nuffieldhealth.com

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@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

New workplace support put in place To support employees in workplaces across Dorset through the Coronavirus Pandemic, Dorset Mind has created a suite of bespoke services to support the wellbeing of employers, employees (and their children where applicable) and reduce presenteeism. Dorset Mind believe this will help reduce the economic impact of the response to COVID-19.

It’s important to Dorset Mind that they help support employers and employees: • Through periods of sickness and absence • Through periods of self-isolation • Through office lock-downs • When their children are out of school and at home All of the services they offer are designed to meet the changing needs of your workplace, and ensure you can all thrive at work – whatever work might look like.

Importantly, these services are designed to take pressure off your HR and EAPs (if you have them), who are no doubt experiencing an uplift in need.

They also take into account the inevitable wider challenges that employees will be facing out of the workplace. Dorset Mind will support employees through these challenges, so they can thrive when at work.

Dorset Mind will seek to: • Support yours and your employees’ general mental health; to support wellbeing at work • Best equip your employees to support their children (if applicable) with the change in routine presented through periods out of school • Provide access to support for those with pre-existing mental health conditions, when surgeries and CMHTs may be under strain How do they plan to do this?

• Regular employee 1-2-1 video and telephone wellbeing check-ins, with education about working productively and maintaining mental health through the challenges presented in the Coronavirus outbreak • Webinars to help people cope with anxiety and depression • Webinars to educate employees who are also parents with tools to support their children’s mental health If you would like to find out more visit their website dorsetmind.uk more news online - www.dorsetchamber.co.uk/news

Suttles’ Swanworth solar system IN A bid to reduce Suttle Stone Quarries’ carbon footprint and energy costs, Swanworth Quarry’s workshop has recently undergone installation of photovoltaic (PV) solar panel system supported

by Low Carbon Dorset and installed by Wessex Eco Energy.

Throughout the year when solar radiation is produced (not just in bright sunlight), the panels will generate electricity to provide power for the workshop, security and any fixed electrical systems within the quarry. Importantly it will also help to power the quarry’s 160kW crusher motor which was upgraded to electric from diesel back in 2014, significantly reducing bills and some reliance of fossil fuel energy sources.

The system, which has a capacity of around 49kWp (Kilowatt peak of a system), has been part funded by Low Carbon Dorset as part of the European Regional Development Fund (ERDF) and will save around 25 tonnes of CO2 per year. This along with an ever-increasing fleet of electric and hybrid vehicles means the company is estimated to be saving in the region of 60 tonnes of CO2 emissions combined.

Suttles Stone Quarries began working on the project in the latter part of 2019 and was approved for the grant from Low Carbon Dorset in time for work to be ultimately completed in October. The process, which included numerous site visits from Low Carbon Dorset’s Renewable Energy Technical Officer, Dr Derek Moss, was concluded with a feasibility study and application for £16,693 of grant funding. Once the supplier was selected and the grant was officially awarded, Suttles were able to instruct Wessex

Eco Energy to complete the works. In October, over the course of a week, 120 Canadian Solar 405w PV panels were expertly and neatly installed onto the workshop roof.

John Suttle commented on the project’s completion; ‘I was really impressed with the professionalism and speed of the installation

by Wessex Eco Energy and I think Low Carbon Dorset are doing a great job in helping to fund projects like this. I think that every business that is suitable for solar or other renewable energy generation and efficiencies should be applying and hope that Low Carbon Dorset continue to be able to provide funding in future.’

In the coming years it is hoped that a decision on an extension to quarrying at Swanworth will mean that Suttles can extend to a larger solar system that could entirely power activities on site and give scope to more electric vehicle charging. Nonetheless, after a lot of research and determination a low carbon vision is slowly becoming a reality and Suttles aim to roll out such technologies throughout other parts of the business.

Suttle Stone Quarries is a well-established local business based in Purbeck and Poole, Dorset. As well as operating two quarries and an aggregate sales and recycling depot, the company runs a fleet of modern tipper lorries for delivery of stone, aggregates and associated products as well as collection of inert wastes such as concrete and soils for the recycling facility for more information visit; www.suttles.co.uk 45

DORSET BUSINESS FOCUS / NEWS

Chamber leads way at national conference Business leaders from the Dorset Chamber flew the county’s flag at a national conference held in London amid the coronavirus outbreak.

The delegation heard from speakers including Health Secretary Matt Hancock and Trade Minister Greg Hands at the British Chambers of Commerce (BCC) event in Westminster.

Mr Hands insisted that the Government’s policy was to ‘prepare for the worst and work for the best’ and urged businesses to play their part.

Earlier in the week, Dorset Chamber became one of the first nationwide to ask people to refrain shaking hands at events to help combat the spread of the disease.

The chamber – Dorset’s leading business support organisation –

was also praised for its Life Skills initiative in a keynote speech by BCC director general Dr Adam Marshall.

Chamber chief executive Ian Girling said: “It was a great event with Dorset well represented.

“Coronavirus was clearly at the forefront of people’s minds and it was reassuring to hear Matt Hancock address the business issues head on.

“At the Dorset Chamber we have been focusing on staying one step ahead and will continue to act as a focal point to give business the latest advice.”

Ian added: “Although coronavirus dominated discussions on the conference floor the wheels of commerce were still turning and it was very much business as usual.”

The Dorset Chamber Life Skills project supports young people in care and care leavers on a charitable basis.

Dr Marshall singled out the initiative as a national example to show how businesses are making a difference in their communities.

Businesses from Dorset attending the event included Blue Sky Financial Planning, the Bournemouth & Poole College,

Deep South Media, Digital Storm, HSBC, Liz Lean PR and Ouch Training Team.

Dorset Chamber is the county’s voice of business with more than 700 members representing 37,000 employees. It is the only chamber in Dorset accredited to the British Chambers of Commerce.

Visit www.dcci.co.uk for more details.

New eco-coffee partnership for local holiday park provider The Hoburne Group, which has holiday parks and golf clubs across the south and south west of the UK has announced a new partnership with The Eco Coffee Company, a Dorset-based coffee producer that offers a unique method of recycling coffee grounds.

Working to minimise its impact on the environment, and keen to grow its relationship with local suppliers, Hoburne has chosen to work with The Eco Coffee Company to supply its coffee beans.

The Eco Coffee Company, which is based in Ringwood and has been established for two years, collects and recycles the used coffee grounds into Biofuel. This Biofuel is then used to roast the next batch of coffee.

With a choice of four blends, Hoburne has introduced the Spinnaker Blend, a dark roast coffee that is now available for guests across its holiday parks and three golf clubs.

As part of the new partnership, The Eco Coffee Company will service Hoburne’s machines, offer barista training to Hoburne’s food and beverage team and supply Hoburne with re-usable travel cups, which are made of recycled plastic as well as offering 100 per cent compostable single-use cups if required.

Commenting on the new partnership, Ben Dalton, Hoburne’s Group Retail Manager, said: “As a large holiday and leisure provider, Hoburne is committed to minimising its impact on the environment and where possible work with ecofriendly local suppliers.

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“We have always had a strong sense of responsibility for the environment and the demand for sustainable leisure has become increasingly critical across the industry. As a family-run business, with holiday parks and golf clubs positioned in some of the most unspoilt locations, we are committed to ensuring we have several initiatives in place to help improve our environmental footprint for future generations.”

Stuart Atkins, Managing Director of The Eco Coffee Company, added: “We are delighted to be working with Hoburne, it is such a big

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name locally and within the leisure and tourism industry. For us as a business, it is important we work with like-minded companies that are considerate of the environment.

“We offer a unique, sustainable way of producing coffee and the recycling of grounds is one of the key elements to the carbon neutral, zero waste process. The Eco Coffee is ethically sourced, roasted in Dorset and features a range of premium 100 per cent Arabica blends”. www.hoburne.com

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@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Are your business IT software systems all set for Brexit?

Dorset Business Angels impressed by pitch Bournemouth based business showcasing ‘google maps for sailors’ grabs investor attention at Dorset Business Angels pitch event A Bournemouth based business, whose marine navigation platform’s proud boast is that its innovative product is the ‘google maps for sailors’, has grabbed investor attention in their pitch to Dorset Business Angels (DBA), in a Dragon’s Den type pitch.

The founder of the business, a former Google employee, is a seasoned sailor who described his passion for the seas, which started at the tender age of 8, learning from his grandad. This resulted in him taking part in the illustrious Clipper Round the World Yacht race.

He described how his sailing experiences had taught him that literally millions of sailors struggle with navigation! He advised that a third of sailors typically use more than 4 different apps when planning a trip and spend approximately 1 to 2 hours per day on navigation during their sailing trips. “There are too many variables to check such as weather, waves, chartered hazards, ocean currents and boat performances.

“Mistakes can be deadly and running aground on chartered shallows happens far too often and it’s not surprising that many sailors are intimidated when planning their trip and getting out on to the water.”

The marine navigation solution was presented to the savvy Angel investors and described as ‘an app that can get the safest route in seconds, save hours of work and manage winds, tides and charts and in just one app.’ The business already has an impressive 20,000 sailors using its platform. The opportunity was identified as the fact that there are 140 million boat users each year, with an addressable market of 76 million, which includes sailing boats larger than 7.5 metres.

The impressive team behind the business was introduced and a line- up of formidable and experienced ambassadors listed, including former world champion sailor, Hannah Stodel.

Ambitious financial projections were shared, with the ambition of an exit strategy with a trade sale in 4 to 6 years, having become ‘the de facto solution for navigation at sea.’

The company is looking to raise £750,000, of which £450,000 has already been secured.

Dorset Business Angels with sailing experience showed great interest and belief in the product and shared their positive experiences of already having used the platform. Further due diligence will be undertaken by interested investors. more news online - www.dorsetchamber.co.uk/news

Other pitching businesses included: • A returning business to the Angel investors’ ‘den’. Having pitched 3 years previously and having secured DBA investment, the tethered drone systems business was invited back to update investors on the business and the journey to date and launch a further round of funding. The business operates in the commercial drone sector and has continued to develop its impressive technology over the past couple of years and has successfully acquired a CAA licence to operate its equipment.

• A company in the health & safety sector which offers alert technology. Established in 2017 this business manufactures the world's first and only real-time warning devices for airborne asbestos – the world’s biggest occupational killer. Their vital early warning technology is incorporated into their monitors, that help reduce the risk of prolonged exposure, reduce costly project delays and improve asbestos safety in the workplace.

• A business in the sustainability sector, specialising in creating native forests, planting small, medium and large commercial woodland all over the world. The company has been contracted to work on numerous projects for The Environment Agency, The Forestry Commission and HS2 Woodlands.

• An online childrens’ outdoor clothing retailer business which was incorporated into a retail group as part of its expansion. The Company stocks a range of clothing and footwear for children aged from 6 months to 14 years. The brand portfolio consists of over 50 of the best brands from around the world, selling over 1300+ outdoor wear products and offering an unsurpassed choice to its customers.

DBA Chairman Don McQueen advised, “As a keen sailor and an imminent participant in the Clipper Round the World Yacht Race, the marine navigation platform was of particular interest to me. We were delighted to welcome some new investors and interest in DBA to the room. We are always keen to welcome new members and would urge anyone interested in joining us at future events to get in touch. We are delighted to be hosting a special event to educate, inform and inspire new investors to become involved in DBA. Please visit https://dorsetbusinessangels.co.uk/ become-an-angel-investor to find out more and make a booking. We’d love to see you there!”

The official Brexit date has now passed and the process has begun for the UK’s full departure from the European Union over the coming months, what does this mean for business infrastructure and what do you need to know?

New Business Director at IT software solutions provider, KFA Connect, Richard Austin sets out his advice for businesses and eCommerce operations: “Now that the withdrawal from the EU is underway, there’s several considerations that businesses need to be aware of, specifically around IT systems.”

“Firstly, if you are a UK-based business buying or selling into Europe you will need to plan for potential changes to VAT.” KFA Connect - which provides tailored IT solutions and IT support for businesses recommends allowing more time for delivery and receipt of goods, as changes to systems at customs in 2021 will require additional time to clear and be prepared for delays, at least initially.

Richard continues: “If you’re relying on procuring products from the EU, then ensure that your forecasting is as accurate as possible, allow for more time to make sure that you can continue to meet production demands.

“If you have an eCommerce arm to your businesses, you may need to review your pricing, allowing for additional charges from suppliers, customs and logistics providers. The relocation of offices or accounts from the UK to EU countries will require system changes to add additional locations and integrate with other systems.

“The physical location of where an eCommerce website is hosted will become more important to your business,” explains Richard. “Companies with websites currently hosted in EU member states may decide to move these back to the UK. It might also be worth considering new language translations, new delivery methods, new product pricing in foreign currency or new VAT charging functionality if new trade deals are struck with different countries.”

“New systems and processes may increase the requirement for purchase orders and invoices to be processed using Electronic Data Interchange (EDI).”

“If you are a UK business or organisation that receives or holds personal data from contacts in the EU, you will need to take extra steps to ensure that the data continues to flow after Brexit, whilst adhering to GDPR regulations.”

As UK businesses head into the transition period for the remainder of 2020, business leaders should focus on planning, to ensure all opportunities are considered and advice sought.

Richard concludes: “Although the government has committed to a ‘business as usual’ phase until the end of this year, now is the time to start thinking about 2021 and beyond and planning for a no-deal. Make sure you seek advice to check that your IT systems are ready for the challenges and opportunities.” www.kfa.co.uk 47

DORSET BUSINESS FOCUS / NEWS

STARS Dorset opens a new centre in West Dorset Sexual Trauma and Recovery Services (STARS Dorset) to open new centre in West Dorset Due to the increasing demand for its services Sexual Trauma and Recovery Services (STARS Dorset) is to extend and open a new centre in West Dorset. The charity currently has its main offices in Poole and the new centre will mean its services will be more accessible to clients in the west of the county.

STARS Dorset is a free service for anyone of any age or gender who lives, works or studies in Dorset and has experienced any form of sexual violence at any time in their life. The charity offers four core services: a one to one Counselling service, a Helpline, an Independent Sexual Violence Advisor Service and a service specifically for Children and Young People.

Helen Stevens, STARS Service Manager said “The need for the work STARS Dorset does is continually growing, last year we helped over 1000 people in the county. Although we currently work with clients in West Dorset having a dedicated centre in the area will mean our services will become more accessible to the local community which is vital.”

Martyn Underhill, Dorset Police and Crime Commissioner added ‘“The dedicated staff and volunteers at STARS Dorset provide incredible emotional and practical support to people who have been through some of the worst experiences possible. While it is incredibly sad that their services are so badly needed, I am proud to see STARS arrive in rural Dorset. This

extra footprint of services will make them more accessible and increase reporting as well as support outside of the conurbation.”

Anyone who has been affected by sexual violence and would like confidential advice and support can call the STARS Helpline on 01202 308855 or visit www.starsdorset.org.

Local companies work together for Poole care home Bourne View is Colten Care’s new flagship luxury nursing home based on the grounds of the former Dorset Fire Service headquarters in Poole. It is part of an independent family-run company Colten Care which operates 21 care homes across the South of England.

As the work on the new care home started, principal designer and contractor Colten Developments employed local consultants Mabey Francis as Mechanical & Electrical designers and contract administrators. Watertite Heating were appointed as mechanical contractors who procured all mechanical items including the boilers and water heaters which were supplied by Poole-based manufacturer Hamworthy Heating.

Choosing heating and hot water plant Mabey Francis specified Hamworthy Varmax boilers, Dorchester DR-FC Evo direct fired condensing water heaters and pressurisation equipment.

The two chosen Varmax 180 condensing boilers are highly efficient and come with a 5-year warranty on the heat exchanger. They deliver a combined output of up to 382kW which they can adjust to actual lower heat requirements when needed to save energy consumption.

Andy Cope, director for Mabey Francis, commented,“We decided to specify Hamworthy boilers, because we have been designing the 48

April 2020 | Dorset Business Focus

mechanical and electrical services for all of Colten’s new build care homes over the last 25 years which have all been completed with Hamworthy boilers. We specified the Varmax based on resilience and life expectancy.”

Two Dorchester DR-FC Evo water heaters deliver a combined continuous output of 1,940 l/h to satisfy the hot water needs of the care home. As they have a built-in burner, they do not rely on an external heat source such as a boiler.

Andy elaborated, “We chose separate direct fired water heaters because they allow the heating boilers to directly compensate for heating with no compromise to efficiency upon hot water demand. The Dorchester DR-FC Evo model was selected for its condensing technology, making it more efficient, and proven reliability continuing the long line of Dorchester water heaters we have specified over the years.”

Hamworthy products for over 40 years. They are based locally to our offices and have provided us with excellent technical support and after-sales service.”

Steven Pinder, site manager for Colten Developments, added, “We at Coltens are pleased as a local business ourselves to be using another local company who have proved more than capable of providing an excellent product with an excellent service.

This installation joins the other 20 nursing/ residential homes all of a similar size in the Colten group that have been completed using Hamworthy products. The whole installation has gone smoothly without problems and we’re very happy with the result.” www.hamworthy-heating.com

Working together Mike Dennett, projects director for Watertite Heating who installed the plant, commented, “The support I receive from Hamworthy’s area sales manager is always excellent. Data sheets and brochures are also easy to download from their website, making forward planning easier.

Lastly, delivery dates were agreed in advance and adhered to.”

Andy Cope, director for Mabey Francis, said, “As a practice, we have been specifying /company/dorset-chamber/

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DRIVEN Steve Bulley Head of Business Engagement at Dorset Chamber and car fanatic

Renault Clio RS Line TCe 130

SHEEP IN WOLFS CLOTHING The trend for a sporty look that is still kind to the environment continues across the world and Renault has seized the opportunity with the new Renault Clio RS Line, recently voted Car of the Year 2020 by Carbuyer The Clio RS Line in 130bhp form

is the sportiest version of the new Clio range, that’s just 15bhp less than the legendary Clio Williams of the 1990’s. With its 1.3 turbo petrol engine matched to a seven-speed dual-clutch transmission, it has a driving style that you would see in much larger premium cars.

Acceleration is smooth and when you select sport mode you feel the higher revs before gear changes.

Renault claim a 0-62 time of 9 seconds, but it felt quicker to me.

Drive in Eco mode and you can expect up to 50mpg, I managed 46mpg in mixed driving which impressed me.

Inside, Renault have made huge strides with the quality feel of the switchgear and this top of the range car is full of technology and safety equipment. The cabin is dominated by a large 9.3in touchscreen infotainment system including SatNav, DAB radio, rearview camera and front parking sensors. Finding a good driving position is easy with a variety of seat and steering column settings.

Outside the sporty theme continues with a body kit, selection of exclusive colours including the optional valencia orange, LED

headlights and subtle branding.

This is not a pure sports car but at a time when we need to be aware of the environment I think the Clio RS Line does exactly what it is meant to. Prices start at just over £20,795 with a 5 year 100,000 mile warranty and BIK of 28%.

For more information on the Renault range speak to Jamie Speed or Tyrone Wright at Hendy Renault 01202 974036.

Turning video into your best recruitment ally Using video to present the best version of yourself, can become a valuable part of your recruitment armoury.

Video supports you in two ways: • Video CVs. You know the questions asked and present yourself in a strong way • Video Interviews. Similar to a face to face interview but speeds up the process for candidates Hannah Sills and Carly Lake share how to make video work for you.

Carly says, “The video CV is everything about personality. It is important for people to be themselves. Skills and experience are key from a traditional CV, but a potential employer wants to see the person behind the resume.”

When it comes to video interviews treat it exactly the same as a face to face interview, more news online - www.dorsetchamber.co.uk/news

just without the travel and the stress to get to a location.

Hannah says, “You have one take so it’s important to be prepared as though you are about to step into a formal interview, but within a comfortable space.”

“My big tip, have brief notes in bullet points.

It is easy to spot someone who is reading their answers.”

Fear not – video interviews are the same, if not easier, than an interview in person. You are allowed to be safe in your own home and in a familiar space, and come across in a way that a paper CV does not allow.

Make the most of it, use video to your advantage www.teamjobs.co.uk 49

SIGNATURE BREAKFAST RICK STEIN, SANDBANKS Wednesday 26th February Sponsored by

James Troup (Home-Start North Dorset) Marie Smith (SUCCESSMITH) Chris Kane (Greendale Construction Ltd)

Emily Turgoose (Life Matters), Ian Girling (Dorset Chamber)

Tracey O’Connell (Law Point), Lee Dredge (IT Support Business) Louis Pulford (Pulford Publicity Ltd)

Marie Smith (SUCCESSMITH) Rebecca Gilbert (Condor Ferries Ltd)

Claire Buckley (Dutton Gregory Solicitors) Nicola Newman (Ansbury)

Lesley Fox (Mazars LLP), Rob Jones (Investec Wealth & Investment Ltd)

aul Moss (Intergage Ltd) Jeremy Channon aceys Solicitors) Sharon Canning (Moveon) Ian irling (Dorset Chamber)

Todd Arnison (E3 Consulting Ltd), Simon Tucker (Profitable Conversation)

Tracey Standish (Bowl Central) Chris Kane (Greendale Construction Ltd)

Mike Bartlett (Julia’s House), Debbie Frith (The Passionate PA), Kieran Graham (KSG Painting and Decorating Ltd), Nicola Owen (Life Matters)

Simon Dallimore (HSBC), Jake Moore (ESET UK), Julian Roberts (ESET UK)

Stephen Sellers (Grant Sellers Chartered Accountants) Gerald Maguire (Individuality Swimming Ltd) Richard Morris (Signs Express Bournemouth)

Julia Calleja (Livewell Dorset), Lee Hamilton (Prestige Holidays)

Simon Tucker (Profitable Conversation), Sarah Philips (Octima LLP)

Susan Turner (Ouch Training Team Ltd) Juliet Beardsley (Blue Sky Financial Planning Ltd), Kimberley Davies (Trethowans)

Stephen Mills (Mazars LLP) Jenny Lamski (JRL Coaching and Consulting) Ian Girling (Dorset Chamber)

COUNTY CONNECTIONS NETWORKING LUNCH WITH HAMPSHIRE CHAMBER BALMER LAWN, BROCKENHURST 3rd March 2020 Sponsored by Joe Gartshore (Condor Office Solutions), Mike Bayles (Condor Office Solutions), Ross McNally (Hampshire Chamber), David Bayles (Condor Office Solutions)

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April 2020 | Dorset Business Focus

Ross McNally (Hampshire Chamber), Jane Nash (Hampshire Chamber), Vicki Hailes (Dorset Chamber), Steve Bulley (Dorset Chamber)

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MARCH MEET THE CHAMBER VITALITY STADIUM Thursday 5th March Sponsored by

Helen Purbrick Oyster Recruitment, Nicky Smith PRC Streamline Taxis

Katie Hedley (NEO & Hermitage), Helen Ferris (Highcliff Marriott)

Mark Francis (Poole Audi), Russell Harness (Pulford Publicity), Steve Bulley (Dorset Chamber)

Marlon Sharland (CGI), Matthew Coates (Santander), Stephen Walker (self employed)

Emma Morris (Reed) Alex Hancox (Reed), Richard Jarvis (AECOM)

Mark Francis (Audi), Nick Bryant (Inspire), Ryan Martin (DMW Architects Ltd)

Chris Palmer (Triple Helix Ltd), Amanda Gaskin (Comax), David Keep (Blue Shoots)

Jennifer Palmer , Rachael Clayton (both Contemporary PA)

Simon Rigby (Action Coach), Andy Whale (Seven Springs Studios), Steve Bulley (Dorset Chamber)

David Banks (Dorset Chamber), Caroline Attreed (Julia’s House), Emily Kutylowski (Village Hotel)

Sheena Dayman (YMCA), Aysia Smith (AFCB), Amy Marks (AFCB)

Dorset Chamber Events and Training Diary Due to the current health scare we have suspended all events and training for the foreseeable future If you want to offer online member trainining please contact Steve Bulley on 01202 714806 to discuss New startup memberships available

FROM £135+VAT call David Banks on 01202 714810 www.dorsetchamber.co.uk/join more news online - www.dorsetchamber.co.uk/news

#GetBusinessDone 51

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Accountants & Tax Advisors

Audio Visual Equipment

Albert Goodman, Weymouth 01305 722458 www.albertgoodman.co.uk Arnold Accounting & Bookkeeping Services Ltd, Christchurch 01202 331627 www.arnoldaccounting.co.uk BKB Accountants, Poole 01202 950527 www.bkbaccountants.co.uk Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Verwood 01202 824500 www.grantsellers.co.uk Hill Osborne, Poole 01202 678555 www.hillosborne.com Hixsons Business Enablers, Bournemouth 01202 520010 www.hixsons.co.uk Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk Mazars LLP, Poole 01202 680777 www.mazars.co.uk Morris Lane, Poole 01202 715950 www.morrislane.co.uk PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com Smith and Williamson Southampton, Southampton 02380 827600 www.smithandwilliamson.com Tragor Ltd, Poole 01202 680914 www.tragor.co.uk Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk

Quad Vision Ltd, Wimborne 03300 419019 www.quadvision.co.uk

Architects

Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk Creative Coup, Bournemouth 02088 193553 www.creativecoup.co.uk Identity UK, Chard 01460 298615 www.identityuk.com

DMW Architects Ltd, Wimborne 01202 884024 www.dmwa.co.uk Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com

Artist Anne Evans - Artist, Bournemouth 07748 656093 www.annevans.co.uk EYECONART, Wimborne 01202 981293 www.eyeconart.co.uk

Autoclave Pressure Vessels ASC Process Systems Limited, Poole 07919 276205 www.aschome.com

Aviation Bournemouth Airport, Christchurch 01202 364114 www.bournemouthairport.com Cobham plc, Wimborne 01202 882020 www.cobham.com DAeCO, Poole 01202 880302 www.daeco.co.uk FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk Think Research, Poole 01202 765654 www.think.aero

Banking HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com Santander Corporate Banking, Bournemouth 05511 440251 www.santandercb.co.uk

Bars & Restaurants Banana Wharf Poole, Poole 01202 665062 www.bananawharf.co.uk Rick Stein, Poole 01202 283000 www.rickstein.com The Cliff, Poole 01202 492921 www.thecliffcanfordcliffs.co.uk

Bathroom Design & Instalation Ocean Bathrooms, Bridport 01308 800511 www.oceanbathrooms.com

Bookkeeping and Payroll CrystalPoint Accountancy Ltd, Poole 01202 878688 www.crystalpointaccountancy.com Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com Ookkee, Poole 01202 283214 www.ookkee.co.uk

Branding & Design

Business Associations Bournemouth Property Association, Bournemouth 01202 786151 www.bpa-online.co.uk Poole Business Improvement District (BID), Poole 01202 308800 www.poolebid.com Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info

more news online - www.dorsetchamber.co.uk/news

Business Coaching/ Consultancy Action Coach - Simon Rigby, Tarrant Monkton 07590 673704 www.Actioncoach.co.uk/SimonRigby Amanda J Green Ltd, London WC1N 07976 613553 www.ajgleadership.com Aspirin Business Solutions Limited, Bournemouth 07388 488920 www.aspirinbusiness.com Bidbetter Ltd, Poole 07944 847014/01202 237506 www.bid-better.co.uk Blue Shoots, Bournemouth 07547 749604 www.blue-shoots.co.uk Brian G Ford FCA, Ringwood 01425 472749, Business Coaching Dorset Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk Business Doctors, Bournemouth 07469 937793 www.businessdoctors.co.uk/david-jeans Carlton Academy, Poole 01202 028014 www.carlton.academy David McDonald Consulting Ltd, Bournemouth 07872 407548, DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk Dorset Business Mentoring, Poole 01202 607530 www.dormen.org.uk G W A, Ringwood 01425 489533, HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk Helen Gormley Wellbeing, Poole 07912 652240 www.helengormley.co.uk Insight6 - Dorset, Salisbury 07887 554898, insight6.com/dorset J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk KIMCO, WIMBORNE 01202 888549 www.kimcoafrica.com/en/ Leaf Consulting, Wimborne 07960 653525 www.leafconsult.co.uk Mmm Thoughtful Business, Dorchester 07879 400072 www.mmmthoughtfulbusiness.com Novus CX Consultancy, Bournemouth 07841 431407, Pidela Consulting Ltd, Dorchester 07866 360334 www.pidela.co.uk Profitable Conversation, Bournemouth 07790 484477 www.profitableconversation.com Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com Raymond-Dance Business Solutions Limited, Bournemouth 07506 872231 www.raymond-dance.co.uk Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk The Arts Development Company, Dorchester

01305 224901 www.theartsdevelopmentcompany.org.uk The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me The DS Consortium Group Ltd, Swanage 07532 889488, Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com

Business Recovery & Insolvency Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com Leonard Curtis Business Solutions Group, Southampton 02382 022900 www.lcbsg.co.uk TRI Group, Bournemouth 01202 983358 www.trigroup.org

Business Support Services BNI Dorset Ltd, Totton 07887 553242 www.bnidorset.co.uk Contemporary PA, Poole 01305 470021 www.thecontemporarypa.co.uk CSW Group Ltd, Plymouth 08009 755111 www.cswgroup.co.uk/skills-support Customs Desk ltd, Cardiff 07908 007708 www.customsdesk.com Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk Evolve, Poole 0333 322 2332, evolvemembers.com Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com IMSM - ISO Specialists, Wareham 07823 332895 www.imsm.com Kirks Insolvency, Poole 01202 606400 www.kirks.co.uk Law Point, Bournemouth 01202 729444 www.law-point.co.uk Mark Gracey GDPR, Lytchett Matravers 07833 297193, markgraceygdpr.co.uk Security and Fraud Experts (SAFE), Sherborne 01305 361199 www.securityandfraudexperts.org.uk The Passionate PA (UK) Ltd, Poole 01202 802863 www.thepassionatepa.co.uk

Car Parking Britannia Parking Group LTD, Poole 01202 555888 www.britpark.com

Care Bluebird Care Bournemouth & Poole, Bournemouth 01202 283777 www.bluebirdcare.co.uk/bournemouth Coltoncare - Bourne View Nursing & Residential Care Home, Poole 01202 460900 www.coltoncare.co.uk Good Oaks Franchising Ltd, Poole 01202 757787 www.goodoakshomecare.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Catering & Catering Equipment Beales Gourmet Ltd , Poole 01202 700992 www.bealesgourmet.com/www.the-italianvilla.co.uk Comax Ltd, Ringwood 01202 684111 www.comaxuk.com Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk Signature Catering, Ringwood 01425 477665 www.signaturecateringco.co.uk

Chamber of Commerce Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk Dorset Chamber, Poole 01202 714800 www.dcci.co.uk Ferndown Chamber for Business, Ferndown 01202 912182 www.ferndownchamber.org.uk Gillingham Chamber of Commerce & Industry, Gillingham 01747 823699 www.gcci.co.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 853957 www.shaftesburychamber.co.uk Sherborne Chamber of Trade & Commerce, Sherborne 07594-805013 www.sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, Weymouth 07730 135973 www.wpchamber.co.uk

Charity Ansbury, Poole 01202 677557 www.ansbury.co.uk Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk BCHA, Bournemouth 01202 410500 www.bcha.org.uk Bournemouth Hospital Charity, Bournemouth 01202 704060 www.bournemouthhospitalcharity.org Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk Community Action Network, Poole 01202 682046 www.bournemouthcvs.org.uk Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk Dorset Blind Association, Poole 01202 712864 www.dorsetblind.org.uk Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org

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Dorset Mind, Bournemouth 07515 255625 www.dorsetmind.uk Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk Education Development Trust, Fareham 01329 559170 www.educationdevelopmenttrust.com Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk Hope HTS, Bournemouth 01202 312231 www.hopehts.com Julia’s House, Poole 01202 644220 www.juliashouse.org Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk Pivotal Housing Association, Bournemouth 01202 306070 www.pivotalhomesgroup.com Poole Hospital Charity, Poole 01202 448449 www.poolehospitalcharity.co.uk Prama Foundation, Poole 01202 207300 www.pramafoundation.org.uk Rotary Wessex, Wimborne 01202 882277 www.rotary.org SafeWise, Bournemouth 01202 591330 www.safewise.org Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org Talbot Village Trust, Poole 01202 338551 www.talbotvillagetrust.org The Fletcher Foundation, Ferndown 01202 873271 www.thefletcherfoundation.org.uk The Grove Hotel Bournemouth, Bournemouth 01202 552233 www.thegrovebournemouth.co.uk The Tank Museum, Bovington 01929 405096 www.tankmuseum.org Wessex Heartbeat, Southampton 02380 706095 www.heartbeat.co.uk WISE Ability Services Ltd, Bournemouth 07712 393719 www.wiseability.co.uk YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk Youth Cancer Trust, Bournemouth 01202 763591 www.youthcancertrust.org

Chemical Supply Analytical Services OEMAchem, Southampton 02380 707686 www.oemachem.co.uk

Domestic Angels, Bournemouth 01202 267350 www.domestic-angels.com Dorset Commercial Cleaning, Poole 01202 986700 www.dorsetcommercialcleaning.com

Construction & Surveyors Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com Align Property Consultants Limited, Poole 01202 695777 www.align.co.uk Building Options Ltd, Bournemouth 01202 798428 www.buildingoptions.co.uk Colmar Construction Construction (Poole) Ltd, Poole 01202 611211 www.colmarpoole.com Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com Cowling and West, Wimborne 01202 558262 www.cowlingandwest.co.uk ELM Planning Services, BOURNEMOUTH 07450 265805 www.elm-planning.co.uk Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com Harry J Palmer Holdings Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk MC Plan and Site Services Ltd, Poole 01202 744966 www.mcplanandsiteservices.co.uk MEH Construction Management Ltd, Poole 01202 766732 www.meh-construction.co.uk Primmer Olds B.A.S Chartered Surveyors, Bournemouth 01202 013015 www.primmeroldsbas.co.uk Savills, Wimborne 01202 856800 www.savills.co.uk Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk WFBA Consulting Civil and Structural Engineers, Romsey 01794 368241 www.wfba.co.uk

Construction Design & Build All Build Developments, Ferndown 01202 070560 www.allbuilddevelopments.co.uk PDL BOURNEMOUTH LTD, Bournemouth 01202 554450 www.pdlbournemouth.co.uk TWK Scaffolding Group, Ferndown 01202 537305 www.twkgroup.co.uk

Cleaning Services

Consultancy - Compliance Risk Advisory

AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk

Space Time Ltd, Christchurch 07780 877167 www.space-time.co.uk

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Corporate Gifts & Clothing Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk

Couriers & Freight Forwarding AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk E-Tel Express (UK), Ferndown 01202 874156 www.e-telexpress.com Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com Schenker Ltd, Poole 01202 862150 www.schenker.com

Cyber Security ESET UK, Bournemouth 01202 405405 www.eset.co.uk Integrated Cyber, Axminster 02037 270615 www.integrated-cyber.com

Day Nurseries Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk

Defence ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com

Digital Marketing Consultant New Life Social, Poole 07940 333001 www.newlifesocial.com

Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk

Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com De Monchy Aromatics Ltd, Poole 01202 620888 DigitalAir Wireless, Poole 01202 612400 www.digitalairwireless.com Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Pam International, London WC2H 9JQ 07496 388327, Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com

Education Arts University Bournemouth, Poole 01202 533011 www.aub.ac.uk Aurora Boveridge College, Wimborne 01725 551247 www.the-aurora-group.com/ boveridgecollege Bluestone College, Ferndown 01202 618355 www.bluestone.ac.uk Bournemouth and Poole College , Poole 01202 205831 www.thecollege.co.uk Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/business-services Bright Scholar (BCS) Management Limited, Bournemouth 01202 423266 / 436578 www.bournemouthcollegiateschool.co.uk Hooke Court Limited, Beaminster 01308 862260 www.hookecourt.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Kingston Maurward Enterprises Ltd (KME), Dorchester 01305 215000 www.kmc.ac.uk PETA Limited, Portsmouth 02392 538700 www.peta.co.uk Skills & Learning - Adult Community Education., Poole 01202 262316 www.skillsandlearningbdp.co.uk Solent University, Southampton 02382 013291 www.solent.ac.uk SWRAC, Wimborne 07841 784000 www.swrac.ac.uk The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk Young Enterprise, Oxford 07918 564958 www.young-enterprise.org.uk

Electrical Services Drewlec Electrical Services, Bournemouth 01202 575757 www.drewittgroup.co.uk Purewell Electrical, Bournemouth 01202 484411 www.purewell.co.uk

Energy Efficiency Services Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk Utility Point Energy & Telecoms, Poole 03455 577878/03455 570055 www.utilitypoint.co.uk

Engineering A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk Aish Technologies, Poole 01202 307082 www.aishtechnologies.com Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk Avonwood Developments Ltd, Wimborne 01202 868000 www.avonwood.co.uk Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk DB Engineering (Dorset) Limited, Poole 01202 678497, DBC Engineering , Ferndown 07767 628295 www.dbcengineering.co.uk Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com iec Ltd, Poole 01202 339559 www.iecltd.co.uk IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com Lab21 Healthcare Ltd, Bridport 01308 421829 www.lab21.com Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk

Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk Moore International Ltd, Poole 01202 623393 www.mooreinternational.co.uk Reidsteel, Christchurch 01202 483333 www.reidsteel.com SAFI LTD, Poole 01202 624618 www.safi-limited.com Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk Tods Defence Ltd, Portland 01305 820345 www.tods.co.uk Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com

Event Management & Equipment BH Live, Bournemouth 01202 055555 www.bhlive.org.uk Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com Brighter Productions Ltd, Wimborne 01202 737848 www.brighter-productions.com Exhibit-UK.Net Ltd (Quadrant2Design), Poole 01202 723500 www.quadrant2design.com Innovative Hire Ltd, Poole 01202 941068 www.innovativehire.co.uk Marquee Elegance, Shillingstone 01202 746340/07971 781848 www.marqueeelegance.com Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com Seventa Events, Poole 01202 237433 www.seventa.co.uk UKSV, Ringwood 01425 480444 www.uksv.co.uk

Financial Services Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk Bloom Finance Group CIC, Bournemouth 01202 914413, Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk Clark Financial Services, Christchurch 01202 486888 www.clarkfs.co.uk Continuum (Financial Services) LLP, Bournemouth 07738 206389 www.mycontinuum.co.uk

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Creditplus, Poole 01202 684898 www.creditplus.co.uk First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk GPFM Financial Planners, Poole 07702 215986 www.gpfm.co.uk Homeline Mortgages Ltd, Poole 01202 937444 www.homelinemortgages.co.uk Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk Life Matters, Poole 01202 025481 www.lifemattersfp.com Moneycorp, South West London 02078 287000 www.moneycorp.com Mortgage Squared Ltd, Bournemouth 01202 313182 www.mortgagesquared.co.uk Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/ Shrap, Bournemouth 07837 182494 www.shrap.co.uk Strategic Solutions Chartered Financial Planners, Poole 01202 769890 www.ssfs.co.uk Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/ TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com Walker Wealth Management, Blandford Forum 01202 087499 www.leewalkerwm.co.uk WAY Group, Wimborne 01202 890895 www.waygroup.co.uk WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Sherborne 01935 872777 www.abpfoodgroup.com BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk Cherry Picked Hampers & Events Bar, Blandford Forum 01305 307107/07773 166661 www.cherrypickedhampers.co.uk Furleigh Estate, BRIDPORT 01308 488991 www.furleighestate.co.uk Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk

Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk Hincknowle Fruit Farm, Bridport 01308 488765, Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk Table Mates, Bournemouth 01202 434 555 www.bringbacklunch.co.uk The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk

Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/

Furniture Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com

Green Energy Voltalia UK PLC, London W6 07989 494455 www.voltalia.com

Health Alchemy Health Clinic, Wimborne 01202 880136 www.alchemy-healthclinic.com Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Dorset Heart Clinic, Bournemouth 01202 705454 www.dorsetheartclinic.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com Lewis-Manning Hospice, Poole 01202 708470 www.lewis-manning.co.uk Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com

Health & Safety DoorTECH Safety Solutions , Ferndown 08458 385906 www.doortech.co.uk Immerse Medical, Poole 01202 800211 www.immersemedical.co.uk Wessex Safety Services LLP, Bournemouth 07850 030791 www.wessexsafetyservices.co.uk

55

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Holiday Parks Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com Rockley Park (Bourne Leisure), Poole 01202 680691 www.rockleypark.co.uk West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk

Home Improvements A.W. Boyce Home Improvements, Poole 01202 681564, KSG Painting and Decorating Ltd, Bournemouth 01202 540109 www.ksgpaintinganddecorating.co.uk

Home Technology Living Home Technology , Poole 01202 775133 www.livinghometech.co.uk

Hotels & Conferencing Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk Bournemouth West Cliff Hotel, Bournemouth 01202 751000 www.bournemouthwestcliffhotel.co.uk Captains Club Hotel, Christchurch 01202 475111 www.captainsclubhotel.com Chewton Glen, New Milton 01425 275341 www.chewtonglen.com Christchurch Harbour Hotel & Spa, Christchurch 01202 483434 www.christchurch-harbour-hotel.co.uk Crown Hotel, Blandford Forum 01258 456626 www.crownhotelblandford.co.uk Hallmark Hotels East Cliff Bournemouth, Bournemouth 03300 283411 www.hallmarkhotels.co.uk Haynes International Motor Museum, Yeovil 01963 442796 www.haynesmotormuseum.com Hermitage Hotel and NEO Restaurant, Bournemouth 01202 557363 www.hermitage-hotel.co.uk/www. neorestaurant.co.uk Hotel Du Vin & Bistro Poole, Poole 01202 785570 www.hotelduvin.com Kingston Country Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk New Forest Hotels Plc, Lyndhurst 02380 286 126 www.newforesthotels.co.uk Oceana Hotels & Leisure, Bournemouth 01202 298350 www.oceanahotels.co.uk RNLI, Poole 03003 007654 www.rnli.org/college.

Royal Bath Hotel, Bournemouth 01202 204917 www.britanniahotels.com Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Green House Hotel, Bournemouth 01202 498900 www.thegreenhousehotel.com

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The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com The Holiday Inn Bournemouth, Bournemouth 01202 291266 www.holidayinn.com The Kings Harbour Hotel, Christchurch 01202 588933 www.thekings-christchurch.co.uk The Lulworth Estate, Wareham 01929 400352 www.lulworth.com Village Hotel Bournemouth , Bournemouth 01202 416147 www.village-hotels.co.uk

HR Emphasis HR and Training, Romsey 01794 874232 www.emphasis.uk.com Perfect HR, Bournemouth 0333 7721029 www.perfecthr.co.uk Purple HR Ltd, Bournemouth 01202 801047 www.purplehr.co.uk Rely Ltd HR & Training Services, Dorchester 01305 889781 www.rely.company Trinity HR , Bournemouth 01202 798841 www.trinityhr.uk ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk

Import/Export Services EMONA PARTNERS LTD., Bournemouth 07961 094428 www.emonapartners.co.uk Integrated Marine Services Ltd, Southampton 02380 623789 www.imsfreight.com International Safety Technology Ltd, Broadstone 01202 692775 www.ist-limited.com International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com Silverline Enterprises LTD, Poole 01202 725500 www.silverline-enterprises.com Zentrade, Bournemouth 07903 237811 www.zentrade.co.uk

Insurance A -One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk Alan & Thomas Insurance Group, Poole 01202 754900 www.alan-thomas.co.uk All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk Cornish Mutual, Truro 07970 224338/07814929262 www.cornishmutual.co.uk Coversure Insurance Services (Poole & Weymouth), Poole 01202 929141/01305 457202 www.coversure.co.uk/poole Finch Group Commercial Insurance Brokers, Poole 01202 759725 www.finchgroup.net Gallagher Insurance Brokers, Bournemouth 08002 988707, Health-on-Line, Bournemouth 01202 057412 www.health-on-line.co.uk NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham

April 2020 | Dorset Business Focus

Stackhouse Poland, Poole 01202 647400 www.stackhouse.co.uk The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com

Interactive 3D & VR CentreVR Limited, Bournemouth 01202 878300 www.centrevr.co.uk Yooport, Christchurch 07393 284204 www.yooport.com

IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com Aura Technology Limited, Southampton 03333 208601 www.auratechnology.com C3IA Solutions Limited, Poole 01202 721123 www.c3iasolutions.co.uk Chillblast, Poole 01202 068333 www.chillblast.com ENHANCED, Poole 01202 308000 www.enhanced.co.uk Glitch IT Limited, Christchurch 01202 237996 www.glitch.services InnovationScouts.tech, Poole 07772 355726 www.innovationscouts.tech IT Support Business Ltd, Bournemouth 03300 881 335 www.itsupportbusiness.co.uk ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk Juice Broadband, Poole 01202 332331 www.juice-broadband.com Just Add Tech, Bournemouth 01202 800629 www.justaddtech.co.uk Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com Sense IT Support, Ringwood 01425 267267 www.sensesupport.co.uk Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk TECHNEDs Investment LLP, Poole 03333 031047 www.techneds.co.uk The IT Department Solutions Ltd, Bournemouth 01202 316008 www.the-it-department.co.uk

Kitchen Design Curiel Kitchen Designs, Ferndown 01202 897332/07834 228129 www.curielkitchendesign.co.uk

Landscape Services Eazy Garden Ltd, Ferndown 01202 978373 www.eazygardenlimited.co.uk

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Landscape Supplies & Aggregates Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk

Laundry Service & Equipment Tech2Serv Ltd, Bournemouth 07917 542246 www.tech2serv.co.uk

Lifts Supply & Installation Bourne Lifts Ltd, Wimborne 01202 582923/07808 813804 www.bournelifts.co.uk

Local Authority BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership , Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/

Manufacturing A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com Alltrista Plastics Limited, Christchurch 01202 483636 www.jardenplasticssolutions.com Altro Resin Systems, Dorchester 01300 320620 www.altro.co.uk Ashland ASI ISP Microcaps UK Ltd, Poole 01202 627352, ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk British Diamond Wire Die Co Ltd, Poole 01202 745104, C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk Capricorn Labs, Ringwood 01425 461834 www.capricorn-labs.co.uk Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu Caterpillar Marine Power UK Ltd, Wimborne 01202 796000 www.marine.cat.com CBD Health Foods Ltd, .

0203 198 6986 www.canabidol.com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk Clark Handling, Bridport 01308 293052 www.clarkhandling.co.uk Confex Technology Ltd, Poole 01202 881466 www.confexuk.com Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk Denis Wick Products Ltd, Poole 01202 665100 www.deniswick.com Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu Field International Limited, Poole 01202 676331 www.fieldinternational.com FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk Greens Combustion, Poole 01202 607563 www.greenscombustion.com H/T Portland Ltd, Portland 01305 822828 www.htportlandltd.co.uk Hamworthy Combustion Engineering Ltd, Poole 01202 662717, Hamworthy Heating Limited, Poole 01202 662500 www.hamworthy-heating.com Haystack Dryers Ltd, Ringwood 01202 890705 www.haystack-dryers.com Heatric (Division of Meggitt (UK) Ltd), Poole 01202 627000 www.heatric.com HFC Prestige International Operations, Bournemouth 01202 524141, Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com Hyphose Ltd, Poole 01202 673333 www.hyphose.com I C B Waterproofing, Poole 01202 785200 www.icb.uk.com I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com Ishida Europe, Poole 01202 466300 www.ishidaeurope.com

Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com Kingpin Products Ltd, Poole 01202 662911, kingpinreels.com KVP Eu Ltd, Beaminster 01308 867020 www.kvpvet.com Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk Lotek UK Ltd, Wareham 01929 552992 www.lotek.com Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk Magicard Ltd, Weymouth 01305 470000 www.magicard.com Magni Telescopic Handlers UK Ltd, Poole 01202 070279, Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com MEGGITT PLC, Christchurch 01202 597597 www.meggitt.com Neal’s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk Oakmount Control Systems Ltd, Yeovil 07812 653583 www.oakmountcs.net/data Optimas Components, Poole 01202 865222 www.optimascomponents.com Packline Ltd, Poole 01202 307700 www.packline.co.uk Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690, Senscient, Poole 01202 606460 www.msasafety.com Siemens Traffic Mobility, Poole 01202 782000 www.siemenstraffic.com Sigma-Aldrich, Poole, * www.merckgroup.com Solentim Ltd, Wimborne 01202 798510 www.solentim.com Sontronics, Poole 01202 722583 www.sontronics.com

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Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com Sunseeker International, Poole 01202 382222 www.sunseeker.com Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com Thermal Spray Services Ltd, Bournemouth 07887 656521 www.thermalsprayservices.co.uk Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com Vectair Systems Ltd, Basingstoke 01256 319500 www.vectairsystems.com Wessex Filters Ltd, Poole 01202 671671, WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com

Marine Actisense, Poole 01202 746682 www.actisense.com Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com Pip Hare Ocean Racing, Poole 07787 427063 www.piphareoceanracing.com

Marketing PR & Web Developers Alight Media, London W1D 07801 845414 www.alightmedia.com Aylesworth Fleming, Bournemouth 01202 295723 www.afagency.co.uk B4B Marketing, Poole 01202 684400 www.b4b.co.uk Bendell Publicity Consultants Ltd, Ferndown 07771 700394 www.bendell-publicity-consultants-limited. co.uk Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk Digital Storm Limited, Bournemouth 01202 298392 www.digitalstorm.co.uk Fireworx, Bournemouth 01202 559559 www.fwx.co.uk Insightful UX Ltd, Poole 01202 912760 www.insightfulux.co.uk Intergage Ltd, Poole 01202 684009 www.intergage.co.uk Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk Triple Helix Ltd, Bournemouth 01202 437924 www.triple-helix.co.uk

Uprated, Bournemouth 01202 559887 www.uprated.com Veritas ABD, Ferndown 01202 894345 www.veritas-abd.co.uk We Are 778 Ltd, Bournemouth 01202 778800 www.weare778.com Wordcaster PR & Business News Service, Ferndown 01202 874079 www.wordcaster.net

Media & Film Global, Fareham 01489 587610 www.global.com Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.co.uk LoveLove Films Ltd, Bournemouth, 1202537858 www.lovelovefilms.com Wave 105, Fareham 01489 481057 www.wave105.com

Mediation HBL Mediation, Poole 07944 669389,

Motoring Sales & Servicing Bionanovate Limited, Poole 01202 695999 www.bionanovate.com Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk Dorset Sports Cars Ltd, Wimborne 01202 825911 www.dorsetsportscars.co.uk E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/ OKO Global LLP, Tiverton 02078 703156 www.oko.com Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk

Notary Services Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com

Office Equipment Suppliers Condor Office Solutions Ltd, Eastleigh 01202 537709 www.condoroffice.co.uk Logik Copying Systems Ltd, Wimborne 01202 873366 www.logiksystems.co.uk

Office Furniture Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk

Office Supplies Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk Labelzone, Poole 01202 681311 www.labelzone.co.uk

57

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Patents & Trademarks

Publications

IP Consult, Swanage 01929 421925 www.ipconsult.co.uk

IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 870270 www.mags4dorset.co.uk The Daily Echo & Dorset Echo, Bournemouth 01202 554601 www.bournemouthecho.co.uk/.dorsetecho. co.uk

Pharmaceutical PHARMAQ Ltd, Fordinbridge 01425 656081 www.pharmaq.no

Photographer Anna Klesse Photography, Poole 07873 251863 www.annaklesse.com SKC Photography, Wareham 01929 551788 www.skcphotography.co.uk Studio Shotz Photography, Christchurch 01202 432234 www.studioshotz.co.uk

Plumbing & Heating Roberts Plumbing & Heating, Ringwood 07511 749922,

Printing Services & Supplies C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk The Print Agency, Wimborne 01202 872777 www.theprintagency.com Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk

Procurement Ebit Intelligent Procurement, Dorchester 01305 230500 www.ebitip.com

Property Management GH Property Management Ltd, Eastleigh 03453 080988 www.gh-propertymanagement.co.uk

Property Sales and Rental ASN Capital, Bournemouth 01202 771441 www.asncapital.com Basepoint Centres Limited, Bourenmouth 01202 331700 www.basepoint.co.uk D J Property, Weymouth 01305 778896 www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com James Drewitt & Son Ltd, Bournemouth 01202 575757 www.drewittgroup.co.uk Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com Sibbett Gregory Wright and Coles Limited, Poole 01202 661177 www.sibbettgregory.com Vantage Point, Poole 01202 619868 www.vantagepoint-uk.com

Property Tax Specialists E3 Consulting Ltd, Southampton 03452 306450 www.e3consulting.co.uk

Public Relations & Marketing Consultants Deep South Media Ltd, Bournemouth 01202 534487 www.deepsouthmedia.co.uk Finger on the Pulse Research Ltd, Wells 01425 615024 www.fotpresearch.com Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk

58

Recruitment Aspire Jobs Ltd, Ringwood 07974 429217 www.aspirejobs.co.uk Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com FTS Construction Recruitment, Bournemouth 01202 201225 www.ftscareers.com Hardy Recruitment, Poole 01202 232520, hardyrecruitment.com Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk Real Recruitment Solutions, Bournemouth 01202 530770 www.realrecruitmentsolutions.co.uk REED Specialist Recruitment, Bournemouth 01202 585585, reedglobal.com Rubicon Recruitment Group, Poole 01202 680311 www.rubiconpeople.co.uk Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com South West Recruitment Ltd, Bournemouth 01202 292907 www.swr.uk.net TeamJobs, Poole 01202 445700 www.teamjobs.co.uk The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk

Recruitment & Software Gradhire (Direct Hiring Solutions Limited), Alresford 03333 312098 www.gradhire.co.uk

Recycling & Waste Eco-Sustainable Solutions Ltd, Christchurch 01202 593601 www.thisiseco.co.uk W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk Waste Management Facilities Ltd, Bournemouth 01202 535888 www.wmfltd.co.uk

Removals & Storage Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk

Retail Beales, Bournemouth 01202 552022 www.beales.co.uk

April 2020 | Dorset Business Focus

Brewery Square, Dorchester 01305 267777 www.brewerysquare.com Dacombes of Wimborne, Wimborne 01202 882615 www.dacombesofwimborne.com New Look Group Ltd, Weymouth 01305 765000 www.newlook.com Tech Tent LTD, Poole 01202 676199 www.postsnap.com The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk

Retail & Commercial Interiors Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk

Security Smart Homeworks, Bournemouth 01202 309503 www.smarthomeworks.co.uk Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk

Serviced Offices Arena Business Centres Ltd, Wimborne 01202 862300 www.arenabusinesscentres.com Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk BizSpace Poole & Christchurch, Poole 01202 853100 www.bizspace.co.uk/spaces/poole

Signage Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/branch/ bournemouth

Social Media Agency Soul Motion, Verwood 07957 805108 www.soulmotionmedia.com

Software/ Cloud Services AMS Ltd, Poole 01202 652070 www.ams-ltd.com Bytes Ahead Ltd, Bournemouth 01202 377355 www.bytesahead.com Chittak, Bournemouth 01202 611711 www.chittak.co.uk Dorset Creative, Bournemouth 01202 237899 www.dorsetcreative.com KFA Connect, Ringwood 01425 484445 www.kfa.co.uk Provulo, Ringwood 07503 267160 www.provulo.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk Tiger Communications Plc, Ringwood 01425 891000 www.tigercomms.com Tripleplay Services Ltd, Poole 08456 432057 www.tripleplay.tv

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Solar/Green Energy Daylight Energy, Poole 01202 800135 www.daylightenergy.co.uk

Solicitors Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk Harold G Walker Solicitors, Wimborne 01202 881454 www.hgwalker.co.uk Humphries Kirk, Wareham 01305 251007 www.hklaw.eu Laceys Solicitors LLP, Bournemouth 01202 557256 www.laceyssolicitors.co.uk Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com M J P Law Ltd, Wimborne 01202 842929 www.mjplaw.co.uk Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Scott Walby LLP, Wimborne 01202 888300 www.scott-walby.com Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Trethowans, Bournemouth 01202 338585 www.trethowans.com

Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk Dorset County Football Association, Poole 01202 682375 www.dorsetfa.com Grosvenor Casino Bournemouth, Bournemouth 01202 553790 www.grosvenorcasinos.com Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness.co.uk/ Land & Wave, Swanage 01929 423031 www.landandwave.co.uk Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Tower Park Leisure Complex, Poole 02077 472300 www.towerparkcentre.co.uk Weymouth and Portland National Sailing Academy, Portland 01305 866000 www.wpnsa.org.uk

Stonemasons Hoare Banks Stonemasons, Bournemouth 01202 397231 www.hoarebanks.co.uk Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com

Support Agencies EDAS, Poole 01202 612890 www.edasuk.org.

Team Building Joseph Allnatt Centres LTD, Swanage 01929 421075 www.allnatt.co.uk

Telecommunications 4Com plc, Bournemouth 03304 444444 www.4com.co.uk Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk EA Systems & Support Limited, Poole 01202 614061 www.ea-systems.co.uk Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com Phones 4 Business Limited, BOURNEMOUTH 01202 705030 www.phones4business.com Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com Town & Country Communications, Bournemouth 01202 514444 www.town-country-comms.co.uk

VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net

Town Planning Consultants Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk Intelligent Land, Ferndown 01202 570471 www.intel-land.com

Training Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk Aspire4Business, Poole 07802 322828 www.aspire4business.com Beyond This - Motivational Speaker, Sturminster Newton 07884 946219 www.beyondthis.co.uk Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com Locomotivation, Poole 01202 567204 www.locomotivation.co.uk Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk Performance People Ltd, Poole 07968 416466 www.performancepeople.org The Care Trainer, Poole 07515 538513 www.thecaretrainer.co.uk Unicorn Training, Bournemouth 01202 306050 www.theaccessgroup.com

Transport & Logistics A1 Elite Courier Services LTD, Poole 01202 800539 www.a1elitecourierservices.co.uk Bournemouth Swanage Motor Road & Ferry Co, Swanage 01929 450203 www.sandbanksferry.co.uk Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk

Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk DPD Local, Wimborne 01202 828691 www.dpdlocal.co.uk Freight Expections Ltd, Bournemouth 07908 742958 www.freight-expectations.co.uk Heathside Travel Ltd, Ferndown 01202 892202 www.heathsidetravel.co.uk John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk PHVC Minibus & Fleet Suppliers, Fareham 01489 580333 www.phvc.co.uk Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk Yellow Buses, Bournemouth 01202 636046 www.yellowbuses.co.uk

Travel Ally Case Travel Counsellors for Leisure., Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com Gilt Edged Travel (Chauffeur Services), Bournemouth 01202 528033 www.giltedgedtravel.co.uk Katharine Cleall Travel Counsellors for Business., Ringwood 01202 802166 www.tctravelmanagement.co.uk/katharine. cleall Prestige Holidays, Ringwood 01425 484007 www.prestigeholidays.co.uk South Western Railway, London SE1 0345 6000650 www.southwesternrailway.com

Utilities D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk Utilities 4 Less Ltd, Bournemouth 01202 800200 www.u4luk.com

Vehicle Leasing Dorset Car and Van Leasing, Poole 01202 821354 www.dorsetcarleasing.uk

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk

Windows & Double Glazing Dorset Windows Ltd, Wimborne 01202 825225 www.dorsetwindows.com

Workwear Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk Tower Supplies, Poole 01202 718000 www.towersupplies.com

Young Chamber School Bournemouth School for Girls Sponsored

by Lester Aldridge, Bournemouth 01202 526289 www.bsg.bournemouth.sch.uk Highcliffe School Sponsered by Hoburne Ltd, Christchurch 01202 273381 www.highcliffe.dorset.sch.uk Parkstone Grammar School (Sponsored

by Coles Miller), Poole 01202 605605 www.parkstone.poole.sch.uk Poole High School (Sponsored by Intergage), Poole, 01202 666988 www.poolehigh.co.uk Queen Elizabeth’s School sponsored by Blue Sky Financial Planning, Wimborne 01202 885233 www.qe.dorset.sch.uk St Edwards School Sponsered by Actisense, Poole 01202 740950 www.st-edwards.poole.sch.uk The Grange School (Sponsored by Reid Steel), Christchurch 01202 486536 www.thegrangeschool.com Twynham School (Sponsored by Reid Steel), Christchurch 01202 486237 www.twynhamschool.com

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