Magento Order Tracking Extension

Order Tracking extension User Manual

Magento Order Tracking extension by MageComp lets store customers track order shipment status easily from their My Account section.

Table of Content 1. 2. 3. 4. 5. 6.

Extension Installation Guide Configuration Creating Shipment from Backend Order Tracking in Frontend Deactivation of Extension in Case of Emergency FAQs

Order Tracking

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1. Extension Installation Guide • Go to My downloadable products. The file that you download normally is a zip or tgz file. • It’s required to disable cache in the administration panel of your site. Go to System/Cache Management. Choose all caches and take action “Disable” then submit. Also disable the Compilation if it is ON. So, make sure that Caching and Compilation is disabled before installing the extension, you can enable it again after the installation. • Use FTP client (such as Filezilla, WinSCP, cuteFtp) to upload or copy all folders in the zip package to your Magneto site root folder. This will not overwrite any existing files, just add new files to the folder structure. • You will need to install the extension in your custom theme if you are using. Just make sure about these files to be uploaded in custom theme. • app/design/frontend/default/default to app/design/frontend/YourThemeFolder/PackageFolder • skin/design/frontend/default/default to skin/design/frontend/YourThemeFolder/PackageFolder • After uploading is done, enable the Cache and if you keep Compilation On then re-run the Compilation. • Navigate to System/Configuration, if you can see the extension tab, it is installed properly. • Now if you get Access denied error when click on the extension tab, you need to log out admin panel and log in again. • Go to front-end and try to process, make sure that everything is OK.

Order Tracking

2. Configuration Once you have successfully installed the extension, go to System  Configuration to configure the extension for use. Here you can find various settings for the extension. • Order Tracking: Option to enable or disable Order Tracking extension. As the extension supports, 4 shipping tracking i.e DHL, Delhivery, Bluedart and USPS, you don’t have to configure API for DHL and Delhivery but you have to configure API for Bluedart and USPS as below. Bluedart Settings • Login ID: Add login ID you have got while registering with Bluedart. • License Key: Add license key you have got while registering with Bluedart. USPS Settings • User ID: Add user ID you have got while registering with USPS.

3. Creating Shipment from Backend Once the order is placed from frontend, admin has to select carrier and add tracking number prior to create shipment for the order.

Order Tracking

Once the order shipment is created, admin can see the option to track. On click of “Track Order”, a new window is opened up with tracking details.

4. Order Tracking from Frontend Once the shipment is created by adding carrier and tracking details, customers can also track their orders from frontend from “My Orders” under their “My Account” section.

Order Tracking

5. Deactivation of Extension in Case of Emergency • Manually delete all the files and content from following folders in your Magento root: ✓ var/cache/* ✓ var/session/* • Make sure you’ve uploaded all files from the downloaded package. • Go to app/etc/modules/Magecomp_Ordertracking.xml and replace <active>true</active> with <active>false</active> • Then repeat Step 1 and if something goes wrong, please contact us at https://www.magecomp.com/helpdesk or send us an email at helpdesk@magecomp.com 6. FAQs • What if I get “Access denied” error after installation of the extension? Whenever you get Access denied error while clicking on the extension tab after installation, log out admin panel and re-login.

Order Tracking

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Magento Order Tracking Extension

Published on Dec 31, 2018

MageComp

The customer is always willing to know their product order status until he receives product on hands. At that time letting the customer to track product shipment helps store owners to increase trust as well as helpful to reduce customer inquiries related to product shipment. Magento Order Tracking extension by MageComp allows customers to track the product whereabouts at any time from their account section. Also, the extension allows store owner to choose the carrier and add a tracking number so customer can track the order. The extension provides various information about order status, dispatch as well as delivery in new window. For more information visit: https://magecomp.com/magento-order-tracking.html