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Issue 130 | January/February 2015

Shear determination Jeremy Moon on creating Icebreaker and the desire to make a difference

After the rebuild When EQR revenue streams dry upâ€Ś what then?

Why customers leave Why you lose clients and how to turn it around

Passing the blink test Preventing online visitors from moving on

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Issue 130 January/February 2015

Issue 130 | January/February 2015

Shear determination

Jeremy Moon on creating Icebreaker and the desire to make a difference

In this issue...

After the rebuild When EQR revenue streams dry up… what then?

Viewpoints

Features

In Business

6 The PM’s desk

12 After the rebuild

26 Property & Construction

John Key outlines the Government’s injection of resources into Canterbury’s healthcare sector

When EQR revenue streams dry up what then?

IQ Homes, Schick Construction and Cartage, Waterloo Business Park and Diggers NZ [Cullimore Engineering]

Why customers leave Why you lose clients and how to turn it around

Passing the blink test Preventing online visitors from moving on

Investment themes for 2015 Delivering quick client fixes in one conversation

6 Customer service

13 Surviving the silly season cash flow flummox

Business consultant Kevin Vincent on keeping customers coming back

How to cope with the holiday season’s financial hangover

6 Investment themes for 2015

14 Temporary staff training tips

Martin Fraser-Allen outlines economic and investment themes for the coming year

Simple steps to help make temporary staff training quick and efficient

8 Create a climate of ownership

16 Passing the blink test

Time management guru Robyn Pearce on creating a productive environment

Three to five seconds is all you have to hook website visitors

8 First call resolution

22 Shear determination

Graeme Russell talks about delivering quick client fixes in one conversation

Jeremy Moon talks about creating Icebreaker and the desire to make a difference

John Key outlines the Government’s cash injection for Canterbury healthcare

Enter the draw to win a Sparkling Bouquet from Edible Blooms on page 13

Canterbury Today

Issue 130

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ADMINISTRATION

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Richard O'brien on the many factors to consider when starting a business

10 Getting website images right

SALES & ADVERTISING Melissa Sinclair Peter Loakman Mariska Du Preez Clive Greewood Chris Graves Grant Williams Verne Williams

8 Finding start-up success

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Tina Aiono Rob Cochrane Akash Sandhu Mogens Petersen Warren Wilks

Website specialist Suzanne Carter’s key rules for online visuals

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PRODUCTION

Why businesses lose customers and how to turn it around

Jane Cowan-Harris on the cost of thinking about ‘look’ at the expense of ‘wellness’

Everything from gadgets and gizmos to hat stands and baubles

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Living the lifestyle at Lake Hood, Moore Architecture and Sim’s Bakery

51 Agribusiness Norwood Farm Machinery, Paul Smith Earthmoving and the Fertiliser Quality Council’s mission to protect our pastures

58 Focus Technosol Construction Solutions, Shardlows Packaging, Southern Woods Plant Nursery, DNA Structures, Skevington Contracting, Hanmer’s hot spot The St James, Aotearoa NZ Association of Social Workers, Orix New Zealand, and Taymac Stainless’ massive tank cleaning mission at the Christchurch airport

73 Food distribution and production

75 Goods & Services How the Volstead Trading Co has taken a nod from heady 1920s days to become a den of serious style

Find out what’s on near you

76 Education Quality learning experiences at the Nelson College for Girls

Enter the draw to win a Sparkling Bouquet from Edible Blooms on page 13

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KNOWLEDGE FOR GROWING BUSINESS SINCE 1985

47 Ashburton

How Service Foods is increasing its capacity and New Zealand food industry pioneers Brink’s Chikens

10 Events diary

Caroline Duke PRODUCTION MANAGER Carolynne Brown PRODUCTION CO-ORDINATOR Carolina Babot DESIGNERS Olivia O'Callaghan Alyssa Watson Rochelle Price Jarred Shakespeare DESIGNER & ONLINE

Original Foods, Anatoki Salmon Farm, Carlton Taylor Industries and South Canterbury’s engineering icon, Dan Cosgrove Ltd

25 Lifestyles

10 Creating healthy workspaces

NEWSROOM Jonathon Taylor EDITOR Davina Richards JOURNALISTS Laura Baker Marie Sherry

24 Why customers leave

40 Business development

77 Sport Grasshopper Soccer is nurturing the sport at its roots

78 Hospitality DISCLAIMER: A cancellation fee of 25% may be charged if the booking is cancelled after the sales cut off date. Your Media Consultant will be able to provide that information if you aren’t aware of it.

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4 | January/February 2015 www.canterburytoday.co.nz

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IS YOUR SECURITY SORTED? Access Lock Specialists Limited is celebrating three years of being at the forefront of security technology, with the company heavily focused on commercial security including stand-alone access control locks, electronic keypad safes and highsecurity master key systems. Access Lock Specialists was formed in 2007 by owners Roger Barriball and Richard Nind. It grew out of a mobile locksmith business that Richard had previously operated. The company has expanded significantly since 2007 and today specialises in the installation and repair of digital locks, electronic locks and safes for the home and business, automotive keys and transponder keys, while offering a complete locksmith service through its shop, service vans and website. From its modern showroom and workshop at 170 Waterloo Road, Hornby, Access Lock Specialists offers quality branded products for all applications and full workshop services. It is an authorised dealer for several leading brands, including Chubb, Secureline and Yale Safes, and its products include padlocks, heavy duty chain and cable, hasp and staples, window locks, ranch-slider locks, mortice locks, deadbolts, residential and commercial locksets, keys and key accessories.

Focus on automotive Richard says Access Lock Specialists is working hard to grow its range of services and is now focusing heavily on the automotive locksmith market. “We have a full container-height roller door into our workshop and we can take any sized vehicle, from buses to trucks and cars,” he says. “We’ve expanded into the back of our workshop and now have plenty of vehicle workshop space and secure storage.” While the company has always done automotive keys, it is currently increasing its workload with electronic transponder keys, which are computer chipped in the key head. “We can programme them and make new ones. There have always been a lot of grey areas around transponder keys, but there have been a lot of

advances in technology to counter that. It’s a very interesting aspect of our business and we’re moving rapidly from mechanical to electronic.” Access Lock Specialists offers high-security key systems for businesses, which involve master keys and restricted systems to control the issue of keys. The company is an authorised supplier of Kaba experT, a quality Swiss engineering security key system which uses a unique reversible key.

Company growth Access Lock Specialists currently has four service vehicles after the recent purchase of Better Security and has recently employed an administration manager and a locksmith apprentice. The company purchase has greatly increased the automotive locksmithing side of the business. Roger says there are many reasons why people choose to deal with Access Lock Specialists, including the company’s commitment to great service. “Our very experienced staff can put their hands to almost anything. We can deal with all aspects of locks and locksmithing. We do both commercial and residential lock services and installations. We do free security key services and quotes for residential and commercial customers,” he says.

The Cavius detectors advertised as the World’s Smallest Smoke & Heat Alarms are both Photoelectric and Thermal with 10 year longlife batteries. Similar in size to a golf ball, they are easy to install and almost unnoticed on the ceiling. The Quell personal alarm is ideal for walkers, joggers, the elderly, disabled people, night shift workers, and people who live alone. They are small enough to keep in a handbag or purse and emit a loud 100db alarm when activated. There is also a range of Yale wireless alarms and Abus wireless cameras which can easily be installed by the DIY’er. The alarms are priced from $359.00 and include Standard, Family and Premium options, with the Premium being able to text activations to your mobile. The Abus 16000 camera setup includes internet connection which allows video and activation emails to be sent to your smart phone. The unit comes with one camera but can accept up to four.

“We want to keep moving forward. Customers come to us because we’re a small company, we’re focused very much on the service we provide and much of it is same-day service. We get onto the job and get the work done.” Access Lock Specialists is a member of the Master Locksmiths’ Association of Australasia and the New Zealand Locksmiths’ Association, while Richard Nind is a trade tester with the MLAA and is a registered apprentice tester.

Personal Security Access Lock Specialists can provide a range of product for personal safety and security including; Personal Alarms, Wireless House Alarms, Cavius Smoke Detectors, Wireless Cameras & Intercoms and Digital Doors.

More information is available on our website: www.accesslocks.co.nz Or at our showroom: 170 Waterloo Road, Hornby, Christchurch T (03) 344 5959 | F (03) 344 5969 sales@accesslocks.co.nz

News | Viewpoints

The Prime Minister's desk

Customer service the big differentiator Kevin Vincent is managing director of Vincent Consulting Limited. www.vincentconsulting.co.nz

By Rt Hon John Key, Prime Minister

As the National-led government moves into another term, we are totally focussed on the issues that matter to New Zealanders. One of those issues is health. National understands that it is only by having a strong economy that we can lift opportunities and incomes for Kiwi families, and provide world leading public services such as good quality healthcare. Canterbury has been an important focus for redevelopment of healthcare services since the devastating earthquakes of 2010 and 2011. People working in the health system in Canterbury have had to deal with some extremely tough challenges following the earthquakes. Staff throughout Canterbury are doing an outstanding job while earthquake repairs are ongoing and new facilities are constructed. The Government is committed to building new, high quality health facilities in Christchurch. Combined, the Christchurch and Burwood hospital developments represent the most significant public hospital projects ever in New Zealand, together costing an estimated $650 million. The money is coming from the revenue gained from the share floats carried out last term of the state-owned power companies, and the Government’s share selldown in Air New Zealand. The redevelopment and the repair programme in Canterbury is progressing well. The vision the Government has for healthcare in Canterbury is for a connected and sustainable health system, centred on providing for people. The construction of the new Acute Services building at Christchurch Hospital - on target to be completed in 2018 - is an exciting project that is a vital part of meeting future healthcare needs. Without the Acute Services building, Christchurch’s hospital facilities would begin to fall short of healthcare needs by 2018. The Burwood Health Campus will have 230 new inpatient beds, a new front of house area including a main entrance, café and reception, a new back of house area comprising a hospital kitchen, supply and distribution area and the plant to support these areas. It will also include an extended radiology department, and a new outpatient department able to manage 80,000 outpatient visits a year. Looking nationwide, we have a set of six National Health Targets in areas such as access to elective surgery, shorter wait times for cancer treatment, and increased levels of immunisation. I am proud of what the National-led Government is achieving with the health system, and I’m sure we will continue to see improved results and good progress with new facilities to meet the needs of people in Canterbury.

Investment themes for 2015 Martin Fraser-Allen, adviser at Craigs Investment Partners. www.craigsip.com. T 0800 272 442

Every company I talk with readily recognises the importance of good customer service and putting the customer first. Why then, do we find that service people often treat us though we are a nuisance and that we may owe them something?

As we head toward the end of another year, the focus is shifting to how the prospects for 2015 are shaping up.

Is it getting worse or better? How often do you feel neglected, frustrated and unhappy with the levels of “service” you receive? Why is it that some companies endear themselves to us while others just don’t seem to care or even know how to please? I am sure people go to work not intending to fail.

Economic growth is diverging

Today customers want more value. If they value lower cost they want it cheaper. If it’s convenience, they want it faster. If it’s more technologically advanced, they want it smarter, lighter, faster and easier. Most companies have access to similar levels of technology and in these cases the key to successful differentiation can often sit with the level of customer service we provide. In order for organisations to excel, they must do more than simply satisfy their customers. They must differentiate themselves and their employees in significant ways that add value to the customer’s experience. They must provide a premium service that is unique, faster, more reliable, more responsive and more caring than ever before. What was once special treatment is today ordinary and we all must look for ways to deliver service standards that go above and beyond. Companies must: • Act with professionalism and self confidence • Demonstrate an understanding of the customer’s needs and expectations • Exceed the customer’s needs and expectations. Customer service is everyone’s responsibility. The loyalty of your customers is likely to be the most important asset of your company. Everyone in your company provides customer service whether that service is internal or external. If the provision of great customer service to internal clients becomes your culture, then that same great customer service will be provided externally. Your company can become very successful and differentiate itself if you have a greater understanding and knowledge of who your customers are, what their unique needs are, why they should do business with you (what’s in it for them), and what value you give them that can’t be gained elsewhere. Remember, customers do have choice. Make it easy for your customers to do business with you and your business will grow and become more profitable.

Thinking ahead to next year, there are a number of economic and investment themes emerging that I think will shape the way markets perform over the coming year.

The US is leading the charge on the growth front, with monthly employment gains at the highest levels in 15 years and manufacturing indicators at a three year high. The UK is also looking solid, while Europe and Japan face low growth, high debt levels and risks of deflation and China is moving into a more moderate period of growth. New Zealand is certainly better placed than most with a stable government, falling unemployment, a strong construction sector and surging migration. There is no inflation, anywhere Almost everywhere in the world, inflation is tracking close to the bottom of central bank target ranges. Locally, consumer prices were up just one percent for the year to September and there appears to be very little pressure on any central banks to tighten monetary policy settings significantly. Interest rates to stay low, but central banks are starting to go their own way The Federal Reserve in the US and the Bank of England are expected to increase interest rates during 2015. At the other end of the scale are the Bank of Japan and the European Central Bank, where we will see additional stimulus, money printing and very low interest rates. New Zealand and Australia already have higher benchmark rates than global peers, and our central banks are likely to remain on the sidelines until late next year, or even into 2016. A mixed performance is likely for the NZ dollar The resurgent US dollar should continue to gain momentum, which should keep the NZ dollar on a steady downward trend against the greenback. We see a similar path for our currency against the British Pound, albeit probably to a lesser degree. But against the Euro and the Japanese Yen, we expect the NZ dollar to remain strong and potentially rise even further from current levels. Mark Lister is Head of Private Wealth Research at Craigs Investment Partners. His disclosure statement is available free of charge under his profile on www.craigsip.com. This column is general in nature and should not be regarded as specific investment advice.

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SKOPE’s half century of innovation

SKOPE’s story is anything but black and white, as published in an exciting new autobiography by founder Sir Robert Stewart The year 2014 has been a year of milestones for SKOPE’s founder, Sir Robert Stewart, who earlier in the year was made a Knight Companion of the New Zealand Order of Merit to manufacturing and the community. Last month, Sir Robert struck another goal off his “bucket list” when he launched his autobiography, Determined to Win, published by Random House. “Sir Robert Stewart may have been born into a successful manufacturing family, but he had to set up his own company the hard way, using his own money, courage, street smarts and creativity,” it says. Sir Robert’s account of starting SKOPE, manufacturing, exporting and holding on to the family business is a lively memoir in which he shares insights into being successful in one of the most challenging business environments. It tells the story of a man who, over five decades, led the business through economic ups and downs, tough times and highlights, to become one of New Zealand’s leading manufacturers and exporters. A dedicated husband, father and grandfather, between time spent in the office, on the factory floor and building partnerships and reputation offshore, Sir Robert has led a fulfilling life outside of SKOPE – racing cars and building yachts and enjoying his recreational pursuits with his wider family and friends.

Along the way he has started a radio station, helped drive the 1974 Commonwealth Games, become president of the Canterbury Medical Research Foundation, and chair of the Canterbury Manufacturer’s Association and the Government’s Health Research Council. He has also been honoured as an Ernst & Young Master Entrepreneur. An entrepreneur who has never been afraid to think outside the square, Sir Robert left school at age 15 to take up an apprentice electrician role with the Government, going on to work at Christchurch Airport and at Paparua prison. His passion later took him to England, where he studied engineering at Cranfield College. On his return to New Zealand, Sir Robert worked for his father’s company, PDL Industries, for five years. At 25, Sir Robert purchased Christchurch-based Robat Avon Industries, which he rebranded to SKOPE Enterprises. It was from here that he went on to build the country’s leading heating company, expanding the business to include commercial refrigeration products and building an international export market. As the company celebrates its 50th anniversary in 2015, it marks a half century at the forefront of the industry, both locally and globally. The company continues to occupy the same site, at 66 Princess Street, but has since expanded, creating a research, design and production plant utilising the whole block. Today SKOPE designs and manufactures commercial refrigeration and foodservice products for the hospitality and retail sectors, from restaurants, bars and conference facilities, to commercial kitchens, supermarkets and convenience stores, and to industries as diverse as the health, aged care, mining and food processing sectors. Having exited the heating market, today SKOPE Industries is a global player in the commercial refrigeration market. An extensive product range includes chillers, freezers, blast chillers and shock freezers, cool and freezer rooms and the customisation of product to suit clients’ individual specifications and requirements.

Two of Sir Robert’s children, Guy and Alexandra, share their father’s drive and passion for the family business and have taken over the helm of SKOPE, which now employs more than 300 people and has a far reaching global presence. Lady Barbara Stewart is involved with philanthropic work and the arts in Canterbury, along with her children Marcus and Alexandra. Sir Robert remains an active member of the company’s Board and is thrilled to have his book hit the shelves. The book is available to buy from http://skopesale.spiffystores.com/.

SKOPE Industries Ltd 66 Princess Street, Christchurch T 0800 947 5673 E enquiry@skope.co.nz www.skope.co.nz

News | Viewpoints

Create a climate of ownership Robyn Pearce is a time management expert. www.gettingagrip.com

First call resolution

Graeme Russell is a marketing and PR specialist. Graeme@adagebusiness.co.nz

Finding start-up success

Richard O’Brien is the director of operations at www.nzbizbuysell.co.nz

In today’s economic climate most of us are trying to keep our operational costs to a minimum, while trying to balance adequate service levels.

Starting a business can be a good idea, especially if you have a viable idea you are passionate about and cannot find a suitable existing business to buy and re-direct.

“What are you here for? And you, and you…?” – down the line he went. As each student replied he just said, “Go back to your classroom and get on with your work.”

Normally, when you cut costs there is a trade off with the level of service that you can offer. However, in customer service teams, there is something that you can measure and improve on.

However, as failure rates show, there are risks. There are many factors to consider when you start a business, including your skills, the benefits, costs, risks and easier options.

Nothing was said to the teachers; no punishment was meted out by the principal. As the days went by the potential chain gang outside his door grew smaller and smaller until, a week later, he opened his door to find no children.

Often companies around New Zealand don’t give too much thought to measuring and improving their customer services. If they were going to investigate anything at all it should be FCR – First Call Resolution.

Under the previous principal the school had struggled with a major discipline problem; the boss had been the external provider of discipline instead of empowering his teachers to take responsibility, to manage their own environment.

What is FCR? There are different definitions for FCR, but I like to think of it as getting it right the first time. This means when a customer calls you with an issue you solve it in one phone call.

How to build this sense of ownership

Why is this important? Every time a customer has to call your company back because their issue wasn’t resolved the first or second time, those second and third calls cost you a lot of money.

A very experienced principal, newly appointed to a troubled city school, opened his door about an hour into his first day at work to find a row of faces looking back. About 10 children were lined up waiting for discipline.

Ask yourself; “How do I enlist and involve my colleagues? How do I help them feel a sense of ownership with their work and with the organisation?” Mutual ownership is a climate where every person counts, regardless of position; where everyone feels they have a stake in the success and growth of the organisation. Mutual ownership happens when all staff are involved in decisions, feel free to contribute and have their ideas listened to and accepted where appropriate. Get them involved in thinking and solutions Some examples of practical collaborative questions you can use with your team, as you enlist their input: • How can we save time? • What can we do to speed up? • What can we do to be more efficient? • What should we stop doing? • What will make our service more valuable to our customers? • How can we over-deliver? • How can we monitor changes inside and outside our industry? • Who is watching the trends?

8 | January/February 2015 www.canterburytoday.co.nz

Let’s look at some facts and figures. An FCR of 68 percent is average in the USA – NZ might be a little lower. This means 32 percent of customers have to call back; reduce this and you reduce your running costs enormously. About 15 percent of customers who don’t get a resolution are likely to go to a competitor, this will have a big impact on your business. And FCR is directly related to customer satisfaction – a one percent increase in FCR will get you a one percent increase in customer satisfaction. Once your customer service representative thinks that they have solved the issue get them to ask the customer ‘Did I solve the problem for you today?’ The answer will tell you if you still have some work to do. If the answer is yes, then job done. If the answer is no, or hesitation, then the response should be “Thanks for telling me, can you please explain how else I can be of help and I’ll do my best to find a solution?” This is so simple it’s beautiful. Once you do this the next step is to find a way to work out how often you get it right the first time.

People start businesses for all kinds of reasons, such as the money, realising your dream, getting to control your own destiny and job security. You work on your own terms, including when you work, where, who with and how much you earn. This all sounds very good, so it’s important to remember that starting a business is considered high risk territory. To make sure you have your best chance of being on the right side of scary statistics like “53 percent of small businesses fail within the first three years,” you need to honestly assess your business idea before you start. Firstly, you need to determine that there is an opportunity in the market for what you want to do; that there is not too much competition, or a lack of interest in your product or service. Then consider whether you can secure the resources you will need including reliable suppliers, staff, a building in the right location, etc. You will also need to take into account what your start-up costs will be, how long it will realistically take to break even, and how long you are able to support a business that is not breaking even. Owning your own business now offers arguably as much job security as working for a large corporation however, starting a business from scratch is not the only way to become your own boss and you should always weigh up easier and less risky options - like buying a business. In buying and adapting an existing business you will often start with a customer base and cashflow, saving you time and money, and still be able to alter the direction of the business to be in keeping with your vision. If you are able to start up a new business with good skills, financial controls and knowledge of your market, then your chances of success are greatly improved.

News | Viewpoints

Getting website images right Suzanne Carter is a specialist for website development company Limelight Online. www.limelightonline.co.nz

One of the most common conversations I have with businesses about their website design is around the use of images. Images can include photos, graphics, drawings, or pretty much anything that is visual and not words. Why are images important? This is an easy one. The answer is a resounding yes and the reasons why are various. Images build trust and credibility, visual content engages much more than the written word, images convey a clear message as to what your business does. When do I need to use an image? Any image that you use must be appropriate to your business, your message and your market. An image is not meant to confuse; it is meant to enhance your website and engage visitors to your site so that they take the action you want them to take. Don’t be tempted to use an image just for the sake of having one. White space on a website doesn’t need to be filled with an image that serves no purpose. What quality should the images be? Again, this is an easy one to answer: high quality every single time. In fact, if the images are not of a high quality then it is best not to add them to your website as it can do your brand more harm than good. Poor quality images will create the wrong first impression as potential customers may make the assumption your products or services are of poor quality too. It is definitely worth the investment in hiring a professional photographer if you are not so flash at taking photos. Can we use any image we find on the Internet? Just because an image is available on the Internet for all to see, it does not mean that you can use it on your website, even though it may be the perfect image for your needs. Many images are subject to copyright so to be safe it is best to use your own photos or design your own images. Why are team photos so important? People buy from people so including photos of your team on your website conveys a sense of trust, credibility and transparency. In conclusion - the right images on your website will increase engagement and conversion. The wrong images will have the opposite effect. If you are in doubt about whether to use an image or not then it is probably best not to.

10 | January/February 2015 www.canterburytoday.co.nz

Creating healthy workspaces By Jane Cowan-Harris, head of WorkSpace IQ. www.workspaceiq.co.nz

Something I commonly hear when I’m out and about visiting various organisations is that, although people would love to, they say “there’s no budget” for creating a healthy workplace. As a business owner myself, I do of course appreciate this and know even the largest of projects generally has budget constraints and an unfulfilled ‘nice-to-have’ list. Sadly however, all too often this lack of budget leads instantly to inaction. Yet when it comes to wellbeing, inaction is the most unhealthy option. The times are changing Traditionally when talking budgets, health and wellness has been considered an unnecessary spend for many organisations. However, as more discoveries are made about the impact work has on our physical and emotional wellbeing, this way of thinking is starting to change. The cost of thinking ‘looks’ without also thinking ‘wellness’ is now being measured and the findings are clear; organisations who invest in designing and maintaining healthy workplaces are saving money and very often being recognised for it. Small changes make a big difference The reality is that whatever your budget, for relatively little or even no cost, you can begin to create a healthier workplace. I find one of the most effective ways start to create a healthy workplace is with good intent. Whether it’s a board or management team implementing a policy specifically outlining a commitment to create and support a healthy, sustainable work space culture, or a bunch of workmates making their own team plan, each small change makes a difference and any small change can make a big difference. Encourage movement Wherever and whenever possible, encourage movement in your workplace. It’s easy when you’re immersed in your everyday tasks to forget to move. Remind people to stretch during the day. Stretching helps your muscles to get more oxygen into them and relax. Freshen up your surroundings Brighten up work spaces wherever possible. Put some plants around the place and make a real difference to the atmosphere. Go with the flow Any really healthy workplace of course factors people into the equation. Spend some time watching what people physically do in your work environment throughout the day and consider if the space actually works well for them individually and for your wider team. Can people move around easily? If not, try changing the room layout. It can always go back to how it was.

EVENTS DIARY What’s happening on the business and entertainment front THURSDAY, JANUARY 15 - 25 World Buskers Festival Fifty amazing street performers, comedians, fringe artists, musicians and visual artists will take centre stage in North Hagley Park for the World Buskers Festival during 11 exciting days. For more information, visit: www.worldbuskersfestival.com

FRIDAY, JANUARY 16 Web Design Bootcamp Do you want to get into the web industry, but lack the skills to get a job? Yoobee’s Web Design Bootcamp is an intensive 12 week course that will prepare you for the industry. To register, go to: www.yoobee.ac.nz

SATURDAY, JANUARY 24 Summer Festival Riccarton Park Races Enjoy a family day out with racing action, local food, free kids entertainment and live music at the Summer Festival races. For more information, visit: www.theraces.co.nz

SATURDAY, JANUARY 31 Sparks The Christchurch Symphony Orchestra will showcase an evening of music featuring popular songs from movies in North Hagley Park, closing with a spectacular fireworks display. For more information, visit: www.ccc.govt.nz

WEDNESDAY, FEBRUARY 4 Reserve Bank of New Zealand Luncheon Join the Governor of the Reserve Bank, Graeme Wheeler, for his first on-the-record address for 2015. This is one of Canterbury’s must attend annual business events. To register, go to: www.cecc.org.nz

SUNDAY, FEBRUARY 15 Ocean Swim Series - La Grande Swim Consisting of four different swim events, the State La Grande Swim provides an ocean swim event for all ages and abilities. Held in Akaroa this is the fourth of six events in the State New Zealand Ocean Swim Series. To register, go to: www.oceanswim.co.nz

WEDNESDAY, FEBRUARY 25 Speed Networking Get involved with an evening of interactive speed business networking at Spectators Bar and Bistro. The event will be run by Elite6 Business Networking. To register, go to: www.elite6.co.nz

WEDNESDAY, FEBRUARY 25 Management and Leadership Workshop If you have been recently promoted to a management role, or if you have been there for sometime but need to improve your skills, then this course is for you. Learn how to set boundaries, run successful teams, establish goals, give feedback and more. To register, go to: www.biztrainers.co.nz

CUT YOUR PETROL PUMP COSTS WITH THE POWER PILL Although the automobile has had changed the shape of modern day life, escalating fuel prices are now making it prohibitively expensive to drive. However, there is help at hand. Much like you use a conditioner to improve the condition of your hair, there’s a fuel conditioner which can actually improve the condition of your vehicle’s engine. Available from Auckland, for both personal and commercial vehicles, Power Pill can give you more power and save up to 50 percent of your fuel costs, explains Power Pill distributor Lionel Coughey. “The Power Pill is a hydrocarbon tablet which conditions your engine,” Lionel explains. “So it increases engine power, improves fuel economy, reduces exhaust emissions and ultimately saves you money. “In the past 18 months of trials, the lowest increase in fuel efficiency in petrol vehicles has been 15 percent and almost as high as a 50 percent gain in newer vehicles.” Available in a blister pack of 10, there are Power Pills available for both petrol and diesel vehicles, from small personal cars, to large commercial fleets. With prices starting at just $40 per 10 pack suitable to treat a 70 litre tank of fuel, you can make significant fuel savings for as low as $4 per treatment. With a money back guarantee and insurance policy, companies can try Power Pill for themselves in even the most expensive machinery, without risk to themselves or their company equipment.

“Typically if you’re filling up regularly, you can add one pill per fill up, or you can divide the pill into smaller doses – half a pill for half a tank,” Lionel says. Developed in Russia towards the end of World War II, the Power Pill has years of research and expertise behind it and can make a significant difference to the environment. “The Power Pill decreases emissions significantly,” Lionel says. “From the tests we have carried out on a standard Nissan, carbon emissions were decreased by 42 percent, which was already well below the national environmental standards. It’s future proofing for when the Government introduces a ‘pay for pollution’ system.” Auckland taxi owner Kumar saw results straight away after using the Power Pill FE-3 and it’s making a significant difference to his bottom line. “After only one fill-up I noticed the diesel van was pulling much better up the hills with so much more power,” Kumar says. Lenard from Mr Butcher Homekills in Ramarama began using the large truck pills in his company truck six months ago. “Straight away I noticed more power travelling uphill and to my surprise I have on average been achieving a 14.2 percent saving on fuel per tank,” Lenard says. “I think that all business should be using the power pill.” “Manufacturers are always making better vehicles,” Lionel says. “Our products will still be able to deliver despite the new technology coming through. A lot of people figure they’re using hybrid vehicles and not using a lot of gas anyway. If they get in touch with us, we can demonstrate the value they can still get from our products.”

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News | Local moves

After the rebuild

After the rebuild – what happens?

Since late 2010 many businesses have relied on post-quake activity for the greater, if not all, of their income and business consultant, Dave Sewell has grave concerns about how these businesses will survive in 2015 and beyond.

and tightened their processes and if you are one of the companies they are giving work to, then you are obviously delivering a good service.”

With Fletcher managed repair work expected to slow down dramatically by the end of this year, he is increasingly working with businesses to ensure they start now to build longevity into their business model.

He offers up four points all businesses can use to help build sustainability into their business. Based on the book The Inside Advantage by Robert Bloom, which says you have to identify who is going to grow your business and then go after them.

“When the EQR revenue streams dry up… what then? The bubble is going to burst and if businesses have not been smart and prepared for that, they will not be in a position to take advantage of the ongoing opportunities.”

Dave encourages businesses reliant on repair work to learn to say no. “There is this perception that if you turn down work from Fletchers or Hawkins you won’t get any more. Rubbish. Since the quakes these agencies have consolidated

The ‘who, what and how’ of keeping your business alive in 2015. Who is going to grow your business? Look at your clients – who are the great ones? Identify the clients that are organised, pay on time, are easy to work with and do not cause stress. Who is it that uses your service, categorise them, ask yourself what it is they are looking for or concerned with? What is their pain factor and what solution do you have to fix their problem? What have you got that is valuable to that client? Then identify those that give you profitable work. If these clients meet the above, then what do you need to do to keep them coming back? These clients understand the value you add and if they

Dave Sewell

Businesses have to take a good look at themselves and change what they are doing or they won’t survive, he believes. “I have clients who have more than 80 percent of their revenue coming directly from earthquake work. They need to put resources into changing that now and looking for new doors to open.

He says companies need to be confident now in that they can say ‘no, we can’t do that right now,’ but will move to it in a few weeks. “To survive, businesses have to start bringing in other work. Saying no to ready income can be stressful, but to survive long term you have to.”

come back to you repeatedly, you save dollars by doing less marketing.

If you can encourage clients like this, your business will quickly become self sustaining.

Lastly, what can you do to get these clients to refer you to similar people? Identify those in your database that meet these criteria, where they came from, what it is about them that makes them like your business, and then go and directly market to others that are the same or similar.

Christchurch-based Dave Sewell is one of only two Gazelles International business coaches in New Zealand. He works with mid-market companies helping them develop sustainable growth strategies.

EQ experience pays off for local firm The successful upgrade of the Christchurch Airport in extreme circumstances has played a major role in Hawkins securing the $58m extension of Wellington Airport. Hawkins chief executive officer, Geoff Hunt says the construction of the new airport terminal in Christchurch during the Canterbury earthquakes has given his staff invaluable knowledge around working as invisibly as possible in complex operational environments. “We will use our project delivery experience and knowledge, earned through large scale airport projects in Christchurch and Auckland, to work collaboratively with the designers and the airport to deliver a significant gateway asset for Wellington,” he said after Wellington Airport announced the 6,000 sqm extension of its main terminal building and apron. When the main Wellington terminal was opened in 1999, around 9,500 passengers flowed through the airport each day. That has now increased to 15,000 on average with busy days reaching up to 20,000.

Hawkins has worked on numerous airport projects for more than 25 years within New Zealand and internationally. After recently completing the Integrated Terminal at Christchurch International Airport, Hawkins is now delivering the Nadi International Airport modernisation project in Fiji and two air-side projects at Auckland International Airport.

“We fully understand the importance of a well planned approach and an unwavering commitment to health and safety of everyone involved with the project, as well as the wider airport community,” Hunt says. Former Christchurch International Airport chief executive, Jim Boult worked closely with Hawkins during the expansion of his airport and that

experience played a major role in Boult accepting the invitation to join Hawkins as its executive director. It comprises four businesses: Hawkins Construction, Hawkins Infrastructure, Harker Underground Construction and project management arm, the Canterbury Recovery Project.

Form Builders offers the complete building package, from the design and management of architecturally designed homes to the quality construction and finish of your dream

12 | January/February 2015 www.canterburytoday.co.nz

Member

News | Money

Surviving the silly season cashflow flummox Christmas may be a festive time of year, but many small and medium sized enterprises face cashflow challenges during the holiday season and need to plan ahead. Bibby Financial Services managing director, Mark Cleaver says collections can often be problematic as payables staff take annual leave and invoices often get forgotten. “Add to this the traditional slowdown in sales over the New Year, and it is a period of heightened risk of dried up cashflows for many SMEs.” Early preparation is key for the financial health of a business and to avoid a holiday hangover, he says. “The average small business now waits almost twice the standard 30 days for payment of invoices, 53.4 days according to Dun & Bradstreet’s June quarter Trade Payments Analysis, so most SMEs need to act early to avoid payments blowing out beyond this time.” Identifying potential problems is important to managing them, so here are some important tips for SMEs on getting around some key cashflow challenges over the festive season. 1. Invoice early and often, and request a deposit Delayed payments from customers can have a serious impact on a business’s ability to grow its sales and profitability. So invoice early to encourage earlier payment. Make it clear what your payment terms are and enforce them.

2. Deal with potential late payers as soon as possible As soon as you become aware of a customer not paying, demand payment or consider threatening legal action. Don’t let the customer get the upper hand. 3. Investigate solutions to improve receivables management in the quiet period The more procedures that you have in place, the more likely your staff will collect invoices on time. Consider running credit checks on all customers periodically and avoid non-payers. 4. Take the time to review credit reports or consider credit insurance Being a period of cashflow strain for many

Giveaway | In brief

businesses, debtor insolvencies can cause serious cashflow issues and raise the risk of bad debt. Credit insurance can pay off in the long run. 5. Clear overstocks and inventories now Significant amounts of much needed cash can be locked up in unsold inventories, so use them. 6. Prioritise new work What expenses can be delayed until cash flows are stronger? Consider delaying big one-off expenses over the Christmas and New Year season until more cash is flowing. With business tax due in February, this is another key consideration for SMEs.

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7. Consider offering early settlement discounts for prompt payment If you can afford to, offer a small discount for early payment, which can save you a lot of heartache later. 8. Consider a holiday shut down Examine outgoings and shut down over the holiday period if necessary to minimise costs. If customers stop walking in, then you may as well shut down and save yourself running expenses.

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Edible Blooms giveaway As a fresh alternative to traditional flowers and gift baskets, Edible Blooms creates a range of great gift ideas for men and women, including gourmet chocolate bouquets, chocolate flowers, edible fruit arrangements, cake pop bouquets, gift hampers, corporate gifts and much more. Simply visit www.edibleblooms.co.nz and see the sumptuous goodies on offer.

Sarah at Edible Blooms is giving away a Sparkling Bouquet worth $99 to one lucky reader of Canterbury Today. Simply email verne@academy.net.nz with your name, address and contact details in the email, and quote ‘Edible Blooms’ in the subject line, and you’ll go in the draw.

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But remember – you’ve got to be in to win! www.canterburytoday.co.nz January/February 2015 | 13

News | Office life

Temporary staff training tips By Laura Baker

Christmas is just around the corner once again and so too is the busiest time of the year for many businesses. You are probably already preparing your business up for the mad rush and possibly hiring temporary staff to help deal with the influx of customers. A lot of companies take on temporary staff during the summer period to cope with the extra demand; on average, businesses facing this seasonal influx will increase their staff numbers by 30 percent. This is the time for your company to perform at its peak and having slack or poorly trained casual staff to help manage the customer influx is not a mistake you want to make. Having staff on the shop floor who don’t know how to do their job correctly won’t just lose you revenue during the silly season, but it can also ruin your reputation and the opportunity to gain repeat customers in 2015. To avoid this from happening it is essential to train extra staff with the same, if not more, time, care and attention you would give to a person you are taking on full time. Utilise these simple steps to help make your temporary staff’s training as quick, efficient and smooth as possible and your business will be sure to have a very merry Christmas.

Warm welcome

Welcoming seasonal staff into the business and making them feel part of the team may seem like a waste of time when you are busy, but it is vital that you do it properly.

this aspect and make the new member feel connected and included. People will work harder for someone they have a connection with.

Self-reliant

It is important to introduce them to all of the staff and particularly those who will be on their team. Tell them not only people’s names and job titles, but their specialities and how their job relates to them. This works both ways.

Crystal clear

Provide them with all of the resources that they’ll need to work independently; this could mean giving them login accounts to the network data base, passwords, access to shared files, specific phone numbers or just letting them know who to talk to if they need help.

Employees need to know who the temporary workers are and what they can do.

Early on in the training process explain to your new staff what they will be doing and more importantly why. It is extremely useful for the person to know not only how to do something, but why it needs doing as it gives them context about how their role effects overall operations.

It can be extremely easy for temporary staff to feel isolated and left out of the team if they are not welcomed properly; this can be extremely counter productive. So spend some time on

Explaining to the new arrivals why the tasks are done and why they need to be done in a certain way, frames the job for the temporary worker and it gives them perspective.

14 | January/February 2015 www.canterburytoday.co.nz

Give your temporary employee all of the tools that they’ll need to be self-reliant and a capable worker.

By giving them all of the information they need they will easily be able to answer their own questions. Teaching them to be self-reliant means they will get more work done and you will spend less time answering their questions.

Helpful tip Get in contact with the temporary staff you used last year and offer them the job. Using people with existing skills and prior knowledge of your company’s processes, polices and culture will save you a substantial amount of time and money on training someone new and make the hiring process much smoother.

Martz Group operates as a niche marketed boutique styled Chartered Accounting Firm with many fingers into business development and professional speaking across the Pacific Rim and beyond. It’s fair to say we are small by some standards BUT our service delivery is second to none IF and that’s a very big IF! you are committed to growing your business and making it the one you thought you were going into when you started business. This article is based on the top 5 (yes just 5) questions we have been asked over the last year….

Question 1 You tell me I made all this money…. Where’s the cash? Answer. An excellent observation. There is one fundamental rule… money comes in and it goes out. IF, and that’s a big IF, you feel you’re busy but there’s no coin in the bank then somebody is spending it. Nothing is surer. Typically we see it being shareholders drawings (quite a few cases this year!), or their tax, or a holiday etc, etc – maybe you get the picture. Nonetheless it’s a very common trend. Next is the cash that is spent on reducing debt (an excellent objective) or on new asset acquisitions. This is capital and not tax deductible. So a valid lesson to learn is that you need to PLAN on what you spend, for the tax

is a bad thing. Sorry but we say no, no, no. Paying tax is a good thing – it means you are making money. Now rest assured we don’t believe you should pay a $1 more than legally obliged BUT paying tax is good. It’s true we have an A to Z of POSSIBLE tax deductions…. Want a copy? Sweet as – log in to www.martz.co.nz and click the Canterbury Today Seminar and it’s yours free. No smoke – no mirrors. Just remember that just because it’s on the list does not mean it is tax deductible – just that it MIGHT be. We need a chat!!!! And for any new enquiry you get an hour of our time free.

Question 4 I’m working harder than I ever did…. When’s it going to end? Ah another awesome question. The whole lifestyle choice of going self-employed is often overwhelmed by the sheer workload of stress and management that comes with it. In fact the most common question we get is “Please give me my life back! The one I thought I was getting when I went into business!”

outset. The great thing is that it is never too late to plan! It might take longer to recover and get things right BUT it’s never too late! Maybe you need a quick one on one with us now?

serious and real!

Question 5

Question 2

Why make all this money? Does money make you happy aye? Oh as the son of a preacher man it’s fair to say that I learnt very early on the love of money is evil. It’s equally fair to say that money brings some pretty cool opportunities! From the speaking platform we do quip (apology) that those that think money can’t buy you happiness don’t know where to shop! Yes a tad flippant – BUT still relevant! An alternative argument is that money doesn’t bring happiness but it makes being miserable being a whole lot more fun!

work – now this has a very strong impact on cash flow BUT it does not (typically) diminish service levels to existing and new customers and clients. And let’s remember the golden rule at this time – you are as good as your worst service delivery!

Question 3 What can I spend more money on to pay less tax? Answer. OK so this one cracks us up every time. It’s as though paying tax

ACTION STEP: So if any of these questions have resonated with you – we need to talk! discuss your business, your challenges, your opportunities and where to from here. Seems you have nothing to lose and everything to gain. – Just saying!

Level 1, Unit 3, 46 Acheron Dr, Christchurch, 8014

P F E W

0800 389 0777 03 389 0771 info@martz.co.nz www.martz.co.nz

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group

We them on? Answer. Always a great question! There are two typical schools of

your professional speaker business developer chartered accountant

News | Online

Passing the blink test By Lynda Harris

One blink and they’re gone. Within three to five seconds of arriving on your website, visitors will decide whether or not you’re worth another moment of their precious time. You need to capture their attention and spark their interest. And even if they don’t stay, you want them to get your one key message before they move on. That’s a big ask. But here are seven tried and true techniques to make sure you don’t lose visitors before they have a chance to find out that your product or service is exactly what they need. Make your value proposition your most important headline. Most visitors will read your first headline. But three quarters of visitors don’t read any further. If your headline fails to convince visitors to keep reading, your website fails. Start with a headline that states the key benefit of your product or service. Follow it with a simple one-sentence value proposition that supports your headline. Q. What is a value proposition? A. Simply put, it’s the answer to ‘why should I buy from you?’ Use attractive, uncluttered design and high quality images. Avoid clutter. If the screen is full of images and words, visitors won’t know where to look. Make your site simple and well organised, with plenty of white space, so that visitors can find what they’re looking for. Attract visitors by using appealing design and images. Remember that images should explain what you do and support your copy. Random images, however lovely, will detract from your message and frustrate visitors who try to figure out their significance. Every picture must help to explain who you are and what you do. 1. Make it easy for people to find their way around your site Make your navigation easy to see and easy to follow. Your top level navigation should organise the most important information on your site, helping visitors to find what they need at the click of a button.

Use very clear words for your navigation labels, so that visitors instantly understand what they’re going to find. Navigation really benefits from user-testing. Find out what top level categories people expect to see on a site like yours and make sure you follow your users’ advice. 2. Write interesting, easily read text On the web, everyone is in a hurry. Make sure your text is extremely clear. We call web writing ‘plain English on steroids’. Plain English documents are easy to read, easy to understand, and easy to act on. On your webpage, all the plain English rules apply, but even more so because of your visitor’s hurry. Create great structure and logic, with very informative headings. Use as few words as possible to convey your meaning. And make sure those words are instantly understandable. Stay away from jargon and clichés. Write directly to your visitor, with ‘you’, and ‘we’ language. 3. Put important information in the top part of the page Put your most important information where it will be seen; in front of your visitor when the web page opens. If visitors have to scroll past pretty design to find anything worth reading, they’re unlikely to bother. 4. Optimise for mobile technology Make sure your site works on mobile phones and tablets. Today, those are the preferred web surfing devices for many people. Make sure your pages scale to mobile size, and that mobile devices can view your images. Make links large enough to be easy to click on with a thumb. Present your text in a single column. 5. Make it easy to take the next step Once visitors decide they want what you’re offering, make it easy for them to get it.

16 | January/February 2015 www.canterburytoday.co.nz

Above all, your ‘call to action’ needs to be obvious and easy to act on.

Remember — one blink and they’re gone!

Lynda is founder and director of Write Limited (www.write.co.nz), New Zealand’s leading plain English communications company. Write offers a wide range of writing and advisory services, and specialises in creating custom-built training solutions. Lynda established the WriteMark (www.writemark.co.nz), New Zealand’s document quality mark, and is the founder of New Zealand’s annual plain English awards.

been seen

Images taken and supplied by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne (Canterbury’s been seen representative) on: lynne.p@academy.net.nz

The people, their faces and all the right places - Canterbury

Jagz new restaurant and bar at the Sovereign Palms was opened at a special event in the lovely surroundings of stone and natural wood of the restaurant. The event was attended by contractors and guests who enjoyed the fine food which Jane Sommerville is known for.

3 7

11 3

1. Jane & Steve Sommerville (Jagz owner) 2. Bill & Roz, Maddie & Missy 3. Grant & Karen Ford, David Ayers 4. Kevin Blair, Chris Wilson, David Blair (KB Contracting& Quarries) 5. Deborah Grimshaw (Sovereign Palms) Jackie Cowey, Craig Hock (Ian McNish Solicitors) 6. Matthew Biddick, Claudia Wilson 7. Tracey Watson (Suburban Estates) Dylan James (Surgeon) 8. Tracey Watson, Brent Brown, Sarah & Dylan James 9. Melissa Gray, Nikora Jonathan (Architects Plus) 10. Andy McNicholl (EPL), Philip Redmond 11. Anne de la Cour (Waimakariri District Council) Martin Hartley (Jones & Jones Homes).

The A&P Show held an awards evening to announce the exhibitor winners in the Continental cafe marquee. The awards saw a huge turnout and MC Ross McRobie kept everyone well entertained. 1. 2. 3. 4. 5. 6. 7. 8.

Richard Parkes, Mark Mulholland Richard Lemon (Past President), Rhys Llewellyn, Nicola Henderson Rex Mildenhall (Horsegifts), Carl Duxfield, Sharon Jones (Canterbury Equestrian), Jackie Midenhel Christie-Lynn Gillum (Designer), Megan Jane Smith (Wow Clothing) Ross McRobie (MC) Ben Freeman & Claire Waghorn (Urban Paving ), Kylie Bradley (A&P Show) Dan Batchelor (Urban Paving the supreme winners), Richard Parkes (President) Chris Wright, Nick Walls.

3 7

A number of people turned out to attend the opening of Fab Lab, a new venue at the cutting edge of technology in Christchurch.

3 7

1. 2. 3. 4. 5. 6. 7. 8.

An evening was held at the Christchurch Casino to launch the Chinese Festival featuring performers from the city of Xi’an in China. 1. 2. 3. 4.

Zhijian Jin, Mark Solomon, Robbin Wang Jian Yang, Jimmy Chen, Lianne Dalziel, Zhijian Jin, Nicky Wagner Xianghu Xiong, Kaiwan Gan, Jian Yang, Zhijian Jin, Robin Wang A group of Christchurch Chinese Business people.

18 | January/February 2015 www.canterburytoday.co.nz

Vanessa Puddy, Karl Pavletich (Fab Lab) Gerald Carter, Camia Young, Marilyn Smith Netta Egoz, Tnealle Joie, Erica Austin Julian Carver, Rachel & Amy Wright Richard Fortune, Andrew Lamb Bridget Frame, Tim Eastgate Car Pavletich, Nicolas Woollaston Vik & Tamara Olliver (Diamond Age, Fab Lab, Auckland)

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A fundraising evening was held by 360 Degrees Events which featured “The Hat and Mask awards” at the Christchurch City Council buildings. 1. 2. 3. 4.

Gloria & Maria Wright Yvonne Thompson Georgia Jamieson, Kay Osborno, Robin Valentine, Sarah Thomas, Chrissy Bell Liz Van den ende, Denyse Saunders.

Nicky Wagner, the MP for Christchurch Central, held her monthly “Birdseye View on the rebuild” for the women of Christchurch at Baileys real estate.

1. 2. 3. 4. 5. 6. 7.

Shirley Anne Pearce, Agnes White Sara Templeton, Helen Gatonyi Nicky Wagner, Helen McLeod Deborah McCormick, Nicky Wagner, Nicola Olds. Jackie Moore, Nicola Nolet. Wendy Kennedy, Helen Denize. Yvonne Densem, Ross Crossland.

Orix held an afternoon for its staff and clients to mark the opening of their new premises in Moorehouse Ave. 1. 2. 3. 4.

Nigel Bain (Orix), Wade Blackburn (Pirtek) Jason Seaward (Syncro Staff), Skippy (TMC Trailers), Isaac Savage (Orix) Jane Roberts (Office Max), Paul Blackler (Mike Pero), Lila Schriek (City Care). Paul Black (Above the Line Trust), Jamie Patterson (Influence).

Riccaraton Park was the venue for the famous boot party on the Saturday of Cup and Show week. The fun day saw glamorous fashion, fine food, bubbles, racing and a number of corporate events.

1. 2. 3. 4. 5. 6. 7. 8.

Kereama & Lynda Carmody Fred Bull, Caroline Jones Sophie Harsent, Chris Anderson Maryanne Jackson and George Murray and Adrienne Francis, Virginia Scott Michelle Anderson, Annabelle Judd Marilyn Austin, Suzanne Bell Leah & Virginia Scott.

New Zealand Media and Entertainment hosted clients at the New Zealand Trotting Cup at Addington during Cup and Show week. Everyone enjoyed the fine food, bubbles and the excitement of the day. 1. 2. 3. 4. 5. 6.

Greg & Amanda Cassidy, Megan Mitchell, Kirstie Laing Stephen Hoare, Janice Porter-Hoare Amanda Guisolan, Hamish Lamont, Denise & Rob Hawthorne Graham Dyer, Kororia Lecheminant Greg Cassidy, Megan, Elgen O’Donnell, Kirstie Laing, Lee piper Steven & Belinda Ellis, Michelle & Nigel Butterfield.

Bartercard had a good turn out for their Christmas fair at the Wigram Air Force Museum, with attendees purchasing a lot of great bargains on Bartercard. 1. Amanda Savage & Helene Monteva (Silvermoon) 2. Eileen Irvine (Omarino Wine Park ) 3. Carolyn Allison, Suzy Anderson 4. Rebecca Skene, Craig Woolhouse (Zeald).

20 | January/February 2015 www.canterburytoday.co.nz

been seen

Images taken and supplied by Lynne Puddy-Greenwood If you have an event that you’d like covered, email Lynne (Canterbury’s been seen representative) on: lynne.p@academy.net.nz

The people, their faces and all the right places - Canterbury

The annual Camper Care NZ Motorhome & Caravan show again saw a big turnout, both inside and outside, at Horncastle Arena. There was a large number of exhibitors from all over New Zealand, as well overseas, showing off the latest models.

1. 2. 3. 4. 5. 6. 7. 8.

Lucy Halligan, Kenna Sugrue (Top 10 Holiday Parks) Katrina Fahey,Trevor Loomis (Forrest Wines) Kay Parker (Iconic Motor Homes) Kevin Newton (RV & Marine Suppliers, Hamilton) Eric Hamilton, Terry & Joshua Smith Rob Vertogen, Joshua Smith, Mary Hamilton, Michael Becker (Smart RV ) Darren Marshall (Ned Kelly) Simon Payne (Interislander), Clive Greenwood (SafeBottle).

The newly open Engineers bar upstairs in St Asph St played host to The Radio Network Christmas party for clients and staff. 1. 2. 3. 4. 5. 6. 7. 8.

Danny & Rebecca (Devon Construction), Dave Gaughan (Golden Eagle Brewery) Anne Attenborough, Jean Rayn, Renee Tuhi (Cant Removals) Angela Silvester, Denise, Carol Brown Olivia Connelloy, Sokolai Krasniqi, Steve Hutchison (Hutchison Ford), Steve & Sue Waring (Simply Heat) Darren Leeds, Graham Payne (Dsign IQ ltd), Greg Cassidy. Marie Jardine, Elgan, Frances Adank (SCIRT), Chris Hutching (National Business Review) Tim Dyer, Julie & Mark Brown Sharon & Carl (Canterbury Equestrian)

3 7

Civil Contractors New Zealand and Roading New Zealand where hosted by Orix at the Baretta Bar and Restaurant.

1. 2. 3. 4. 5. 6. 7. 8.

Chris Newcombe (Road Metals), Helea Codllan, Dan Francis, Simona Kraberger, Murray Francis Dan & the girls of Road Metals Jason Seaward (Synco Staff), Isaac Savage (Orix), Nic McClennan (AB Equipment) Hamish Wright (CCL), Dan Fracis, Chris Newcombe, Robert Gutry (Independent Equipment), Nic McLennan (AB Equipment) Issac & Jason (Orix), Derek Tyson (Total Lubricants), Mark Falconer (Total) Jono Rose & Hamish Wright (CCL), Nic McClennan & AJ (AB Equipment) Mark Gerken, Kate Byrne, Megan Blakely, Jane Roberts, Wendy Gerken (Isaac) Jordan Buchanan (Stellar Recruitment), Woody Blakely (Blackley Construction).

The annual Christmas function for Edward Gibbon was held at their Kingsley St warehouse, which again saw a huge turnout of clients to sample the amazing seafood and roast meat spread. 1. Wilson McKenzie (McKenzie Drainage), Leighton (Edward Gibbon), Willie Marshall (Haase Marshall). 2. Karen Owen, Sherrill Harsent, Jacqui Williams, Libby Jarvis, Lesley Storm 3. Dean Binns, Sven Johnson (Plumb Right) 4. Barbara Meyer, Murray Knowles, Paula Hoskin. 5. Carol Peray (Eurotech Windows), Gordon Salt (CDHB), Bev & Murray Heald (Healds Plumbing) 6. Carol Hannagan (Strategy Law & Mediation). 7. Marcus Van Klink (Universal Plumbers), Simon & Graeme Sanders (Today Homes). 8. Taylor Scott, Anita Matheson (Universal Plumbers).

www.canterburytoday.co.nz January/February 2015 | 21

News | Cover story

Shear determination It’s par for the course these days for businesses worldwide to obsess about maximising profits, while at the same time saving the environment and giving consumers everything they ever asked for. But when a company actually achieves this, or something exceedingly close, then you know it has a formula worth taking note of; step up Icebreaker. The brainchild of Cantabrian Jeremy Moon, Icebreaker was formed out of the desire to build something purposeful. As a leading design and manufacturer of high performance merino wool base layers

and outdoor clothing, the company is serving the environment, meeting people’s needs and just happened to go some way to pulling New Zealand’s merino wool industry from the brink of bankruptcy. Davina Richards talks to Jeremy Moon about his company and the desire to make a difference.

22 2015 2015 www.canterburytoday.co.nz 22 ||January/February January/February www.canterburytoday.co.nz

News | Cover story For Jeremy, building Icebreaker was never about self interest, it was about tapping into the potential of a quality New Zealand material, but doing so with green fingers so to speak. “We’re committed to building an energetic, ethical company that puts our customers and environment first,” Jeremy says. “Starting Icebreaker wasn’t a decision, it was a feeling based on my love for New Zealand, adventure and our merino wool. It felt totally intuitive and was more like a leap of faith to bring it all together. It was actually liberating taking responsibility for it - kind of like a sense of being in control of my own destiny.” Established in 1994 and now headquartered in Auckland, Icebreaker supplies clothing to more than 5,000 stores in 50 countries and has a global network of “TouchLab” company-owned retail stores throughout New Zealand, Australia and in major international cities like New York City, San Francisco, Montreal, Chicago and Vancouver. The company’s 24th location recently opened in Ponsonby, Auckland. Holding the fibres of the company together, so to speak, is a core team in New Zealand, Portland, Oregon, Vancouver B.C. Canada, and Starnberg, Germany, leading the business and 430 staff spread out across the globe.

Leading the flock Icebreaker was formed on intuition and Jeremy tries his best to ensure that all decisions are shaped by his instinct and the influential people he surrounds himself with, such as Noel Todd and Peter Travers. “I’ve been fortunate to have two amazing directors who were with me for the first 18 years of Icebreaker. They were formative in the creation of Icebreaker and have been wonderful mentors for me. They both retired last year as they weren’t getting any younger and encouraged me to find new directors,” Jeremy says. Suffice to say, Jeremy appointed Rob Fyfe as the new CEO of Icebreaker in May, while he himself stepped into the executive chairman of the board and creative director position. Rob had already served as executive chairman for Icebreaker for nine months and has been on the board since 2012. A new office in Auckland opened in November and 30 new roles have been created under the inspiring leadership of Rob. “Rob and I have a true partnership approach to Icebreaker, and work very closely together. He’s an amazing CEO and brings out the best in people. I’m a naturally curious and creative person and having Rob as CEO lets me focus at a higher level on the vision and purpose for the company, knowing Rob is using his strong CEO skills to bring out the real potential of our people and organisation. “This new structure has also allowed me to follow my passion around design, branding and product creation, and I think we still have huge potential.” He refers to his other passion, Better by Design, a business which brings design thinking into New Zealand export-focussed companies and to help them evolve and thrive on an international level. He has been the founding chairman since it started nine years ago. “This is my way of sharing the positive learning and

Jeremy and CEO Rob Fyfe

“We have four values that define us - authentic, adventurers, achievers and we’re very passionate. We believe that merino is the ultimate technical fibre and we believe in the power of nature and the benefit to humanity when we connect with it. The types of people that share these beliefs are normally a hell of a lot of fun.”

experiences I’ve had within Icebreaker across other New Zealand businesses.” In addition to chairing Better by Design, he also works with business schools such as Harvard Business School and the University of Otago, and occasionally mentors people whose passion inspires him.

First steps Jumping back to when Jeremy’s love affair with merino wool first started, and when he instigated Icebreaker in 1994, he wanted to make merino wool thermal underwear for sports, but merino wool fabrics didn’t even exist. So it was up to a 24 year old Jeremy to learn how to make them. With no experience in the apparel business, he admits he made plenty of mistakes. “In our first production run we had sleeves that were four inches too short because the garments shrunk after the batch of fabric was cut, but because you’re living on a knife edge there is always a way and I got my money back when we sold those as a range of kids clothing,” he says. “In the second batch the white garments turned yellow, so you can imagine it was just one disaster after another. Eventually I ran out of mistakes to make and that’s when things started getting fun.” Every two to three years Icebreaker goes through a radical metamorphosis due to how it responds to internal or external forces, “we call this shedding our skin”. In 1996 a bad batch of merino wool yarn resulted in Icebreaker garments falling apart. “That was a complete game changer for the company. We responded by offering contracts directly with the wool growers, paying a long term premium price in exchange for the highest quality and ethics. This was also a game changer for the merino wool industry in New Zealand and helped lift it from near bankruptcy,” Jeremy says. In 2003, manufacturing capacity was exceeded and deliveries were falling six to eight weeks behind, so manufacturing was shifted from New Zealand to a global supply chain based in Shanghai. “This gave us access to new technology, higher quality, and world scale.”

In 2007 Icebreaker moved its overseas sales offices to fully owned companies within its key markets such as Germany, Canada, Switzerland and the U.S. “For the past two years we’ve started opening our own retail stores and eCom business to complement the 5,000 outdoor and snow sports stores we supply globally. Each of these challenges requires a clear vision across the future of the company and the whole team working together aligned with that vision,” he adds.

All or nothing When I imagine jumping on the business bandwagon it conjures up anxiety directly related to things such as administrative hurdles, financial decisions and legal activities. Business is filled with risk and processes we’d rather not deal with, but at the end of the day passion fuels the idea to build something with meaning and one we want to share with others.

“

Entrepreneurialism is an approach to life that reflects a love of building something purposeful. It’s about training your mind to see opportunity and explore scenarios. You need the vision to be inspired by the future in your mind, and the courage to act and follow things through.

”

So when you run out of mistakes, just like how Jeremy did, your hard work is measured by success; a success which along the way has been fun and creative, and completely outweighs the hardship you’ve spent months or years overcoming. For Jeremy, a business plan was critical because it helped to break his thinking down into steps which helped him to “imagine a future of running Icebreaker as an international business from New Zealand. When you get into the swing of it, planning is actually fun and creative and doesn’t have to be complex or scary.” Large sums of money in the bank will no doubt have a positive effect on anyone, but using money as an enabling force is a more satisfying value. “Entrepreneurialism is an approach to life that reflects a love of building something purposeful. It’s about training your mind to see opportunity and explore scenarios. You need the vision to be inspired by the future in your mind, and the courage to act and follow things through.” To create a successful purpose-driven business there’s simply no room for insular thinking. “Don’t lock it inside your head and keep it all to yourself. Share it with others and allow them to contribute. Ask for help from people you admire.” Jeremy says his best decisions are when he’s got the “right mix of analysis and intuition,” and listening to his gut not just his head; opening the first Icebreaker retail store and starting a new product category such as socks is evidence of this. “My worst decisions are normally when I didn’t make a decision in time or didn’t follow my intuition. For example I wish I appointed a strong chief information officer a few years ago – that would have helped us avoid a lot of expensive systems mistakes we have made. “To be successful in business, it requires you to give it your all; every ounce of sweat, blood and tears - you’ll have more highs and lows in a month than most people have in a year and it requires a total passionate commitment and belief, and an unflinching focus on building the business you’re committed to.”

www.canterburytoday.co.nz January/February 2015 | 23

News | Tactics

Why customers leave By Eugene De Villiers

Client retention is incredibly important in any business, but sometimes we can be too distracted to notice dissatisfied customers. Eugene De Villiers looks at reasons why Kiwi businesses lose customers and how to turn this around.

you will be able to protect that relationship for the future.

How would your business look if 10 percent of your customers were planning to leave? Would you be surprised?

If you’ve been losing clients, it may be time to take an honest look at your business:

Many companies make the mistake of confusing a loyalty programme with a discount programme, when these two are so very different. Take your coffee card, what recognition does this provide? None! It is simply a discount. Purchase 9 coffees and get the 10th free.

Don’t make the common mistake of trying to keep customers glued to your organisation when you can’t meet their needs. Customer retention and engagement are both critical to your bottom line. We all know that it’s far more expensive to acquire a new customer than it is to retain one (roughly 50 percent more). But there is another aspect; a happy customer becomes your advocate, or cheerleader. Word of mouth advertising is far more valuable than any advertisement because it holds much more credibility.

Customers leave for predominantly three main reasons: lack of service, non competitive pricing, or they don’t enjoy the experience of doing business with you.

• Focus on the customer experience. How do you engage with the customer and make their experience with you better than with anybody else?

Recently, when discussing this very concept with the owners of Urban Soul, they explained how they don’t provide a coffee discount card; instead, they invest a similar percentage of The way net promoters work is for you to identify their coffee sales into supporting community and reach out to your happy customers and initiatives with free meals to the elderly, the sick, entice them to promote your brand to others. coffee to the needy etc. A way to turn all your customers These things make a difference and an impact into net promoters is to give something in their local community. Their clients love back, whether through a loyalty or an to hear about these and at times even meet incentive programme. the recipients. These types of engagement People like to feel valued, so they are not only programms do make a difference - people coming to do business or shop with you, they love to be involved. This kind of customer are rewarded and are encouraged to tell others to engagement goes a long way to keeping do the same. Engaging a professional to design customers coming back for more. and manage your loyalty or incentive programme Eugene De Villiers is the managing director should be self funding, so the incremental business it generates will well and truly cover the of the Auckland based Extra Mile Company, which specialises in creating cost-effective cost of the programme. behavioural change programmes that utilise a The rise of social media in recent years has range of awards including travel, merchandise, put customer feedback on steroids. Customers recognition and branded cash. who love your product or service can voice their For more information contact views virally, so rewarding them is even Eugene@extramilecompany.com more important.

Of course there are times when a customer’s requirements don’t match your ability to meet their needs. The more honest you are with yourself and with your customers, the better

Once you are satisfied that you are offering customers something of real value to them, then adopting the ‘net promoter’ strategy becomes commonsense.

In the same way, negative perceptions of your brand can be more damaging than ever before. Incentivising your staff to live your brand values is not a luxury but a necessity.

Just like people, businesses can get caught up in the daily grind and not looking up. Customers are sensitive to this and quickly notice when the ball is starting to drop. The only sign of an unhappy customer is usually when they vote with their feet and leave. By this time, it’s too late.

• Look at the customer’s environment from an operational point of view and ask yourself; are we as efficient and effective as we can possibly be? Is it easy to do business with us? • Do we have the right products at the right price?

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24 | January/February 2015 www.canterburytoday.co.nz

Phone 03 423 9067

News | Lifestyles

Lifestyles By Davina Richards

1. Wide angle views Panono camera A new breed of camera is here! Equipped with 36 individual cameras, the Panono captures 360 degree high definition panoramas with both a horizontal and vertical field of view. Simply throw the Panono into the air and the cameras will automatically trigger at their highest point giving you the perfect panoramic shot. You can also hold the camera in your hand and use it manually, or remotely via the Panono app. It can store up to approximately 400 Panono shots and has a WiFi and USB connection. An international patent for the Panono Camera is pending, but you can pre-order now! RRP: $711 Available from: www.panono.com

2. Hanging around

Nestrest chair

Just looking at it makes you want to jump right into the picture, curl up into a ball and give yourself a gentle swing in this over sized birds nest. Available in chalk or natural colours the Nestrest epitomises relaxation and tranquillity. Made from strong, weatherproof Dedon fibre, it’s woven into a woodlike structure like a bird’s nest. It doesn’t have to be hung and you can transform your garden with this elegant architectural piece. I don’t know about you but I need one of these in my life. RRP: $24,995 Available from: www.domo.co.nz

3. Shade sculpture

Tuuci Stingray shade sail

Like nothing else on the market, the Tuuci Stingray is in a whole new class of its own. Made using state of the art marine-grade materials and polished, wrought aluminium mast, there’s so much distinction to love. The sculpture can be rotated 360 degrees on its vertical axis so you can enjoy blissful shade with a touch of luxury for years to come. RRP: From $1,995 Available from: www.outdoorconcepts.co.nz

4. BBQ heaven

Morso Forno outdoor oven

This is the most sexed up outdoor oven you’ve ever seen! The Morso Forno outdoor oven is for anyone who values good food, originality and shared experiences. With its clean lines and simple, functional design, award winning designer Klaus Rath has tailor-made the oven for the modern home and lovely outdoor space. The oven is made of solid enamelled cast iron to last for many seasons. To see different styles visit the website below. RRP: $3,999 incl GST Available from: www.broadys.co.nz

www.canterburytoday.co.nz January/February 2015 | 25

Property & Construction | IQ Homes

< <

IQ Homes makes sure your new home will be perfect for your site

Smart building solutions Building your own home is part of the Kiwi dream; it’s something most people aspire to at least once in their life. But choosing the right company to create this dream for you can be the hardest choice to make.

EXTERIOR PLASTERING Exterior Painting • Lightweight Concrete Installation EPS Panel Installation • Fibre Cement Installation

Proud to support IQ Homes Phone: 027 302 8417 james@fortecontracting.co.nz 26 | January/February 2015 www.canterburytoday.co.nz

Property & Construction | IQ Homes

With iQ Homes, you’ll never have to second guess your decision. The Christchurch company is known for its honesty, reliability and ability to work within your budget. IQ Homes builds beautiful, timeless homes that Cantabrians love to live in. All homes are fully customised to meet the owner’s individual needs and staff go out of their way to ensure the building process is as enjoyable and stress free as possible.

Creating your dream home IQ Homes is Canterbury owned and operated and fully committed to rebuilding Christchurch. The company works in conjunction with all insurance companies and has helped many Cantabrians into rebuilt homes following the city’s earthquakes. It offers clients a range of its own premium house plans, which can be modified to suit their individual needs. It also employs its own

IQ Homes offers its own range of premium house plans, or it can design a unique home for each client

architect-designer who can design a home from scratch. The company will take a look at your section and bring its designer onsite to position your new home for maximum sun and living. IQ Homes is a specialist in both flat and hill sites and has the knowledge and expertise to make sure you get the most out of your section. The company employs its own qualified building teams to meet the standard its clients’ demand.

A construction manager will supervise your project closely and will report progress on a regular basis. An online builder software package also allows clients to view progress of their build. And iQ Homes offers competitive rates and no franchise fees. Customer service is a focus of all staff, who work hard to develop close working relationships with their clients. >

www.canterburytoday.co.nz January/February 2015 | 27

Property & Construction | IQ Homes A professional service IQ Homes operates under the strong leadership of directors Scott Clark and Ian MacGillivray, who are committed to their customers and city. Scott has not only been a qualified builder in Canterbury for more than 26 years, but also has years of experience as a construction manager. Ian has previously worked in the building industry as a sales consultant, as well as having experience in the real estate sector as a property manager. The iQ Homes’ team consists of honest, hard working and experienced professionals who are passionate about what they do. They’re confident they’ll be able to create the home of your dreams – on time, within budget and to the highest standards. Quality homes are built upon good relationships. The company employs a full time customer services and relationship manager, who also covers health and safety, and iQ Homes offers a 10 year Certified Build Guarantee on every home it builds. <

A beautiful home by IQ Homes

LG Heatpumps,the warmer, efficient, healthier alternative

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SUPERIOR STYLE, FUNCTION AND QUALITY OF BUILD Dominator Gate and Garage Door Centre Christchurch is a leading manufacturer, supplier and installer of all types of garage doors, gates and automatic operating systems. Residential & Commercial Aluminium Joinery Thermally Broken Aluminium Joinery Replacement Windows, Balustrading Wardrobe Doors FREEPHONE 0800 509 509 www.shearmac.co.nz shearmac@xtra.co.nz

28 | January/February 2015 www.canterburytoday.co.nz

Proud to support IQ Homes Call now 0800 542 477 or email ian@lgair.co.nz

Property & Construction | IQ Homes

Focus | The St James

Hanmer’s hot spot

IQ Homes in Riccarton, Christchurch

The winner of the tourism and hospitality award at the 2014 North Canterbury Business Awards, The St James in Hanmer Springs is just the ticket for a romantic weekend or executive retreat. Architecturally designed and elegantly furnished suites ensure each and every guest enjoys the tranquility and splendour Hanmer offers, coupled with wonderful service and comfort. Owners and hosts, Paul and Rae Baigent, have nurtured the business to accommodate the needs of any customer by offering 5 star Qualmark luxury accommodation with all the trimmings.

Client testimonial: <

IQ Homes employs its own qualified building teams

“My wife and I are thrilled with our new home. If we had to describe the building process in one word, it would be ‘easy’. I have referred several friends to iQ Homes and they are all amazed after the first meeting at how flexible this company is. The customer is always right and anything can be accomplished.”

The premium accommodation boasts deluxe studios, executive spa studios and one and two bedroom options, all of which feature kitchens and luxurious fixtures and furnishings, including air conditioning / heating, modern bathrooms and comfortable beds. All units feature original artwork by Christchurch artist Elizabeth Jenkins. Most of the units overlook Chisholm Park and the duck pond with glorious mountain views.

The entire property is designated non-smoking and each unit/suite has easy outdoor access to a sunny courtyard, patios/ balconies with outdoor seating so that you can fully appreciate the accommodation and the stunning scenery. If you’re looking to mix relaxation with some activity, Hanmer Springs is certainly the place to be! There’s bungy jumping, jet boating, rafting, snowboarding, golf, cycling and forest walks; Hanmer Springs Village has something for everyone. And it’s all on your doorstep at the boutique motel - just three minutes walk away from cafés, restaurants and the famous Hanmer Springs Thermal Pools and Spa. You’re bound to leave feeling refreshed and ready to explore the postcard-perfect scenery of Hanmer Springs. Office hours are 8am to 8pm daily. The St James 20 Chisholm Crescent PO Box 81 Hanmer Springs T (03) 315 5225 www.thestjames.co.nz — Advertising Feature

- Hank and Tracey Roelink

BISHOP TOOMEY & PFEIFER Urban evolution is a landscape gardening company with a heart. Creating unique New Zealand gardens

Proudly working alongside IQ homes Call us now for a FREE consultation 03 323 6463 urbanevolution.co.nz

• • • • •

IQ Homes 170 Clarence Street Riccarton Christchurch T (03) 341 0120 E janelle@iqhomes.co.nz www.iqhomes.co.nz

CHARTERED ACCOUNTANTS

Congratulations to The St James

for winning the tourism/hospitality award at the 2014 North Canterbury Business Awards

— Advertising Feature

Ph: 03 366 5709 | www.btp.co.nz

www.iddoors.co.nz | Ph: 03 384 1113

Guaranteed for 15-years Steel reinforced with a fully flashed dry, vented cavity Ligthweight - less than 20% of the weight of plastered brick Fully BRANZ appraised and tested for seismic stability Will not rot or burn and adds to the thermal envelope of the dwelling

At Specialized Construction Products Limited we understand a new home is by far the biggest and most emotive purchase most of us will ever make. We also understand that the exterior walls of that home may be the most important standard by which the owner and general public measure the quality of the home. That’s why we have focused our talents, experience and resources to provide New Zealand homeowners with the most intensively tested and aesthetically appealing exterior plaster cladding systems on the market today. Our highest priority is our strongest commitment; to exceed the expectations of the design professional, discerning owners and the conscientious contractor. www.specialized.co.nz

178b Carlyle Street, Sydenham, Christchurch. PH 03 365 3202 - Fax 03 365 3202

cafeʹ | restaurant | bar The team at Malabar is excited to offer you an unparalleled level of diverse dining adventures. The emphasis is on fresh and the very best in seasonal produce to enhance your culinary experience. Lunch & Dinner | Dine in or Takeaway | Fully Licensed Reservations Recommended | Parking on Site, Disabled Access 03 315 7745 | dine@malabar.co.nz | www.malabar.co.nz Malabar Restaurant, 5 Conical Hill Road, Hanmer Springs

www.canterburytoday.co.nz January/February 2015 | 29

Businesses stand up to solve youth social issues As New Zealand’s youth organisations face an unprecedented funding crisis, businesses nationwide are standing up with new social brand Y for YOUTH to solve our serious youth social issues. New Zealand has the highest youth suicide rate in the developed world, yet there are more than 6,000 charities dedicated to assisting our youth throughout the country. Y for YOUTH co-founder Alex Greig says “There are hundreds of very successful programmes out there already in the community. The problem is that they are competing with each other for a diminishing pool of government grants, public donations and gaming trust money, which is limiting their ability to scale and expand capacity and in some instances threatening their very survival.” Find Your Field of Dreams Foundation CEO, Craig Pollock says he and his organisation are fully aware of the impending youth sector funding crisis. “Even as one of the larger youth organisations, it is a major challenge finding alternative revenue streams just to fund our current programmes. I suspect a lot of smaller youth organisations may simply not survive the next few years.” Yet as traditional funding sources for the charity sector continue to decline, New Zealand’s alarming youth social statistics, such as bullying and suicide, continue to increase. Just last year there was a 40 percent increase in youth suicide for 15 – 19 year olds.

What can we do about our youth social issues and the youth sector funding crisis? “New Zealand’s youth social problems are not going to be solved with sausage sizzles and the old method of rattling the bucket outside shopping centres. Our serious social problems require serious resources and funding,” Greig says. Y for YOUTH is a turnkey corporate social responsibility platform that enables businesses to contribute to the youth sector in such a way that they benefit from positive publicity and increased sales. Businesses and brands contribute a percentage of their profits to the Y for YOUTH support network. In return companies display the Y for YOUTH trademark on their products and advertising, similar to Fairtrade or the Heart Foundation Tick branding models. Consumers are then encouraged to purchase from these companies. Consumers want to buy from companies that support our communities Greig says that today more than ever, consumers want to buy from companies that contribute to our communities. “We have developed a system that makes it easy for companies to donate to the youth sector, but in such a way that they

benefit from increased sales, positive publicity and an improved brand image. It’s a win-win.” Through the creation of a sustained funding platform for New Zealand’s youth sector, youth organisations’ fundraising burdens can be alleviated so they can focus on expanding their programmes and impacting as many youth as possible throughout New Zealand. Y for YOUTH co-founder Lara Jane says “We’re talking about transformation and positive social change for all of New Zealand. The more youth that are positively impacted, the more youth that grow up to be happy, healthy, contributing members in our communities.” 100 Founding Angels As Y for YOUTH works towards becoming financially sustainable, it has created an opportunity for 100 forward thinking businesses and community focused individuals who wish to be involved in a movement to reduce New Zealand’s youth social statistics, to become Founding Angels.

Founding Angels support the development of Y for YOUTH by making an initial $5,000 donation (or $500 per month x 10 months), then $100 per month for three years. Well known entrepreneur Michael Mayell, founder of Cookie Time, was one of the first to step up and claims that becoming a Founding Angel is a good way of practising corporate social responsibility. “This is just a great opportunity to give back, and it makes it very easy for businesses to do it.” Twenty eight companies and individuals have already come on board as Founding Angels to support the development and growth of Y for YOUTH including Blacksmith Ltd, Navman Wireless, Academy Publishing, Coca–Cola, Tiki Taane, Kim and Mona Dotcom and Sales Star. For further information and to get involved visit www.yforyouth.org

Property & Construction | Schick Construction and Cartage

Cutting edge civil contractors

Schick Construction and Cartage Limited, commonly known simply as Schick, has taken on the big boys in Christchurch in civil construction, roading, drainage, subdivisions and site works. Originally based in Hamilton, Schick has been operating in Christchurch for two years, but has experienced huge growth in the market since then.

Full range of services

“The benefit we give clients is that we offer a wide range of services under one roof, giving a one stop shop approach to projects,” Dan says.

Christchurch general manager, Dan Brown says the majority of works in Christchurch involve pavement, construction, earthworks, site works, drainage and subdivisions.

“We’re big enough to complete large and complex projects, but small enough that we value small jobs and customers.”

Schick’s early work involved completing subdivisions in Hanmer and Tai Tapu, as well as roading work for SCIRT in the eastern suburbs.

Schick Construction has completed some major projects in the two years it has operated in Christchurch. >

The majority of Schick’s work in Christchurch involves pavement, construction, earthworks, site works, drainage and subdivisions

Current contracts manager Sam Paterson relocated from Hamilton in 2012 to establish the Christchurch branch and the company has since expanded significantly.

The company offers clients a service that is cost competitive, reliable, on time and on budget, and built to the exact standards that Christchurch demands. It has a wealth of knowledge to provide infrastructure solutions to most situations.

Large portfolio of work

Proud to support Schick Construction & Cartage

Team Work Solutions Ltd T 0800 16 17 18

Quality Recruitment Specialist www.twsgroup.co.nz www.canterburytoday.co.nz January/February 2015 | 31

Property & Construction | Schick Construction and Cartage

Dan says the multi-million dollar project involves completing all the earthworks, drainage and

ground preparation for the foundation of the new building, which is due to be completed in 2018. Schick is the head contractor on the project and began work in late September, with groundworks due to be completed in May 2015.

The company is currently working on the largest project it has done in the city to date - the enabling works for the new Acute Services Building at Christchurch Hospital.

Schick Construction has been operating in Christchurch for two years

Cost effective solutions for a lawn & turf establishment, landscaping and irrigation Ideal for residental, lifestyle blocks, commercial and industrial subdivisions.

Proud to supply Schick Construction & Cartage with Aggregate and Concrete South Island Wide.

Catering for all sizes and budgets. CONTACT US TODAY Christchurch 03 349 4907 gavin@evergreenlandcare.co.nz www.evergreenlandcare.co.nz

Christchurch Quarries, Rolleston, Yaldhurst, Waimak, Harewood

www.roadmetals.co.nz

ON-SITE DIESEL REFUELLING Proudly supplying Schick C onstruction and Cartage ✓ CONSTRUCTION AND ROADING ✓ AFTER HOURS FILLS ✓ MARINE

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GENERAL ENQUIRIES 09 622 2671 | FOR DIESEL DELIVERY 0800 111 666

32 | January/February 2015 www.canterburytoday.co.nz

Property & Construction | Schick Construction and Cartage

At A Glance | Caffeine Kick

Fuel a healthy body Healthy eating habits maintain and improve your overall health, so why not make every healthy food choice count. <

Schick Construction is currently working on the new Acute Services Building at Christchurch Hospital

Significant projects in Christchurch include: • A 70 lot subdivision in Lowes/ Brookside Road, Rolleston • Chalmers Street realignment at Hornby Mall • A 32 lot subdivision next to the Chatterton River in Hanmer • Rolleston Men’s Prison water supply upgrade • Ahuriri Road subdivision in Tai Tapu • Charleston catchment sewer upgrade.

Schick’s management philosophy is one of complete transparency. “We are fully committed to providing the client with a dedicated, fully trained management team, supported by proven and reliable management systems,” the company says. Its philosophy is “to strive for excellence in carrying out our contractual obligations. To work within the client’s budget constraints, quality expectations and time-frames by being a preferred supplier for infrastructural services.”

Whether you are gluten, dairy, sugar or nutfree, vegan or Paleo, Caffeine Kick in Les Mills Christchurch on Cashel Street serves a variety of healthy food and drink options to optimise your performance and improve your health. Caffeine Kick was founded by Jenn Halliday, originally from Canada, who worked as a recetionist at Les Mills, but desired to set up a café for the members as a space to interact and meet their needs. Caffeine Kick was established in October last year and had its first day of business in November 2013 – quite a feat for a 23 year old! The café offers real local food which contains zero sugar, is organic and delicious, and fuels a healthy and active lifestyle. Get your kicks by grabbing yourself a soy or almond milk coffee and a Paleo muffin in the morning, or a free range chicken wrap for the afternoon. Protein balls, Paleo caramel slice, and mocha bars are just some of the favourites among regulars.

Schick Construction and Cartage Limited 158 Waterloo Road Hornby Christchurch T 0800 4 SCHICK E info@schick.co.nz www.schick.co.nz — Advertising Feature

“We would not be able to function without the support of Les Mills Christchurch. It truly is an incredible community that gives us a stable customer base to rely on. I have an awesome full time barista who not only makes a fabulous coffee, but spins a good yarn. His name is Jackson and he has a whole fan club of his own,” Jenn says. “We moved from selling only coffee to selling food in July this year. Since moving into food we have joined up with other local suppliers and

even started selling protein. We now experiment with protein coffee we like to call ‘profee’.” Jenn is clearly putting in the hard yards as she not only runs the café 11 hours a day, six days a week, but also holds down a full time job as a management consultant for non-profit sports organisations. The future looks bright for Caffeine Kick as Jenn would like to expand the lunch menu, offer a make your own protein smoothie and blended coffee options, and support more charities. “I would love to build our capability to the point where I am just wondering what charity to give to next. We currently support kids in New Zealand through KidsCan. Next up on the charity watch: sponsoring a family in Africa through an organisation called Hope for Korah.” Good food is hard to fake. So, how will you start your day?

Caffeine Kick would like to thank Pure Café Co, Vivace Espresso, Les Mills and employee Jackson for their continued support.

Caffeine Kick Located in Les Mills Christchurch 203 Cashel Street Central City Christchurch T (03) 379 1140 www.caffeinekick.co.nz — Advertising Feature

BUSINESS NEWS ONLINE • AIR CONDITIONING • DIAGNOSTICS • ELECTRONIC REPAIRS • PARTS 36 Russell Road, Burnham, Chirstchurch 7600 0808 4 SPARKY (772759) www.hitechautoelectrical.co.nz

• RADIO/ALARM INSTALLS • TRUCK DIAGNOSTICS

100 Bealey Ave & 31 Birmingham Dr

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• ALTERNATORS/STRATERS • LOOM DESIGN & BUILDING

The team at Fieldwork Group are glad to be assisting Schick Construction in their work on the Canterbury Rebuild through supplying site consumables direct to their various projects.

Proudly supplying food to Caffeine Kick

/purecafeco

www.canterburytoday.co.nz January/February 2015 | 33

Property & Construction | Waterloo Business Park

Creating an ideal working environment One of New Zealand’s largest business parks – expecting to house up to 5,000 workers – has taken the traditional business park concept and flipped it on its commercial head, taking a holistic approach to the workers within. The second stage of the $400 million Waterloo Business Park is nearing completion, offering a wide range of opportunities for businesses, explains development manager Hamish Clarke. “The intention for Waterloo Business Park was never for a large, bland industrial space,” Hamish says. “The philosophy behind the business park is to create a great place for people to come and work. As opposed to spending half their lunch breaks travelling somewhere interesting, we’re bringing the interest here.” With a town centre and park area at its heart, Waterloo Business Park will incorporate a network of open park spaces, cycle ways, a high standard of landscaping, health and recreation spaces, with a range of hospitality and retail offerings. > <

From left: Paul Johnstone, Ian Tulloch, Jhon Sax and Jim Veitch

Lowe Enviromental Impact congratulates Waterloo Business Park on their development to date and have enjoyed assisting them with contaminated site investigations and stormwater concepts

Lane Neave is proud to be associated with and congratulates Waterloo Business Park on the success of its development at Islington.

PO Box 29288, Christchurch Ph 03 359 3059 | www.lei.co.nz

Ph: 379 3720

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Sub 5 Private Security | 03 356 1200 (24hrs) | info@sub5.co.nz | www.sub5.co.nz 34 | January/February 2015 www.canterburytoday.co.nz

• • •

Property & Construction | Waterloo Business Park

“We believe that there is no excuse for unattractive industrial spaces,” he says. “Parklike grounds shouldn’t be exclusively for central city office workers. Everyone should be able to work somewhere where you can eat your lunch or go for a walk somewhere appealing.” While this directly benefits staff working in the precinct, the businesses can also expect to see long term benefits from the area. “Attracting and keeping staff is one of the biggest issues facing businesses in Canterbury. Working somewhere beautiful will be appealing to potential and current employees.” Set on the site of the former Islington Freezing Works, construction of the 114 hectare business park is taking place in a series of carefully managed stages over a comprehensive timeline. Stage One, the Pound Road Southern Precinct, was completedin 2014, welcoming its first tenant, Santa Rosa Foods, to a new 2,500 square metre factory in early September.

With Stage Two nearly complete, Transdiesel, Conroys Removals, Cardinal and Davis Trading are soon to establish premises in the business park, along with a number of other leading Canterbury companies still to announce. There has been considerable interest in the 17 lots for sale in this initial offering, with all but three sites already sold or under offer. Stage Two, encompassing the Pound Road Northern Precinct, is due to be completed in January, with a focus on warehousing, distribution and production. There are 22 plots available in a variety of section sizes, some larger than those available in the park’s first stage. “We can sell you the land, we can design, build and sell you the building, or we can provide leasing options,” Hamish explains. “We are in the process of developing a package for a multi-unit development which is getting ready to kick off soon.”

Aside from the innovative spaces available, Waterloo Business Park also offers a competitive location, just 10 km from the Christchurch Airport in the western corridor of the Garden City. “We’re situated just 13 km to the central city, Hornby Hub is just 2 km away, you can take Pound Road to go north to the airport, an extension to Halswell Junction Road in Hornby comes into the subdivision and it is close to the railway lines,” Hamish says. “It’s hard to beat as far as connections go.” An element of the Islington Freezing Works’ character is being retained in the park’s construction, with several of the former buildings being developed to maintain the historic character of the site. “We could see that retaining the buildings would benefit the precinct aesthetically,” Hamish says. “This could provide the opportunity for a café or for a small business incubator to become established.”

First announced seven years ago with the backing of Timaru financier Allan Hubbard, the development momentum increased due to the need for industrial property fuelled by the Canterbury rebuild. The late Hubbard’s place in the project has been bought out by Auckland developer John Sax, while Southland businessmen, truck racer and former politician, Ian Tulloch and long time business partner Paul Johnstone remain on board. Not only does Waterloo Business Park represent a major injection into the Canterbury economy, conservative estimates suggest $400 million will be spent in construction and a further $30 million in infrastructure. The park will house up to 5,000 permanent employees and is expected to create hundreds of local construction jobs. The main engineer, local engineering and design consultancy firm Harrison Grierson, has

Proud to support the Waterloo Business Park Ph. 021 224 4951 Email. ltmcontracting@xtra.co.nz 137 McKays Road RD1, West Melton, Christchurch

Expertise | Commitment | Results Leading brands, service with passion, engineered solutions that work.... Waterpro is a New Zealand based company specialising in service, development, manufacture, and marketing of long-life water & wastewater treatment equipment with high reliability of operation and minimum need of maintenance - designed specially for you. Our secret is the choice of materials, excellent partners, technical know-how, and committed employees. We guarantee the quality and performance!

PROUD TO SUPPORT WATERLOO BUSINESS PARK 216 Waltham Road, Sydenham, Christchurch 0800 884 886 | info@waterpro.co.nz | www.waterpro.co.nz 36 | January/February 2015 www.canterburytoday.co.nz

Property & Construction | Waterloo Business Park played a key role in the development, providing project management, planning, surveying, civil design and site observation. “They have carried out all the design, planning, surveying, building the roads and putting the infrastructure in for the subdivision,” Hamish explains. “Waterloo Business Park will definitely not be your standard industrial business park,” assistant development manager Lissa Birse explains. “Our key focus is on the people working here. We want to create a space where local communities feel they can come and use the facilities, somewhere which has life and vitality, with activity outside of the standard 9-5 hours of a business space, which gives a flow through to the owners of those sites because their staff will be happier.” Waterloo Business Park 400 Waterloo Road Islington T 021 960 655 (Hamish Clarke) E hamish@waterloobusinesspark.co.nz www.waterloobusinesspark.co.nz — Advertising Feature HG/007

BUILDIN RELATIONSHIPS Harrison Grierson is proud to be a part of the outstanding Waterloo Business Park project. We’re eager to see the new possibilities and superior results that can be achieved through this collaboration. Together, we’re making Canterbury business even better.

Waterloo Business Park Stages 1 & 2 – Roading and Drainage

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We are roading and civil construction specialists. Talk to us about competitive options for: • Road Construction • Earthworks, Excavation and Drainage • Site Works and Driveway Construction • Land Development / Subdivision Construction • Track Construction • Project Management We are proud of our reputation for completing projects safely and to a high standard. From highways to driveways, no job is too big or too small for our team of professionals. AS/NZS ISO 9001/2008 Telarc Registered Supplier | ACC Workplace Safety Management Practices – Tertiary Level Certified

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Bringing 26 years of geotechnical engineering expertise to the Canterbury Rebuild Proudly supporting Waterloo Business Park

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• Geotechnical Investigation - Commercial & Residental

Soil & Rock Consultants have a large capable team across our Auckland & Christchurch offices. For 26 years we have offered services in the fields of soil mechanics, engineering geology, environmental engineering, foundation analysis & retaining wall design.

• Slope Stability Assessment & Stabilisation Design • Retaining Wall Design • Ground Improvement Design • Foundation Design

Talk to one of our Engineers today, call us on (09) 835 1740 or (03) 352 4519 or visit our website www.soilandrock.co.nz www.canterburytoday.co.nz January/February 2015 | 37

Property & Construction | Diggers NZ

Digging in The construction industry is booming and Diggers NZ Ltd is one of the companies going from strength to strength… ripping through the work. Pre-quake it was a small but steady business keeping three blokes busy. Now the team exceeds 40 and is the excavation company of choice for many building, project management and insurance companies. Diggers NZ has concentrated on the breakup and removal of building foundations and driveways however, its skill base goes much deeper than the foundations it so often removes. A crew of driveway and retaining wall construction specialists has been added to the team. Director Ryan Shearer says he knows he has been lucky in being able to attract a talented team in a city that often struggles to get the right staff at the right time. “We had four very experienced people from overseas approach us about jobs and with local people we have added to the team, we have a broad selection of skills, amazing experience and a really positive team culture.”

Proud to supply Diggers NZ with Aggregate and Concrete South Island Wide. Christchurch Quarries, Rolleston, Yaldhurst, Waimak, Harewood

www.roadmetals.co.nz

Proud to be associated with Diggers NZ. Kendons has been involved in helping Ryan grow and develop the business through providing the right business advice and support. 119 Blenheim Road, P.O Box 8621, Riccarton, Christchurch Tel: 03 343 4448 | E: kendons@accounting.co.nz www.accounting.co.nz

38 | January/February 2015 www.canterburytoday.co.nz

Property & Construction | Diggers NZ Safety and efficiency is highly important to Ryan and to provide optimum results and the best finish, he has opted to purchase all new machinery through the time of rapid expansion. “When the team has the best gear we know we are giving them the best platform to perform safely, and with the best possible end result.” All of the fleet’s diggers and trucks operate Komtrax or Eroad - programs that allows the team to better manage their vehicle fleets, improve safety outcomes, lowers running costs and emissions, and enhance management control and fuel security. “We have had both a truck and digger stolen at different times, but with the tracking system installed, each was recovered quickly.” The system also logs the mechanical history of the vehicle and automatically sends reminders when regular servicing is required. It’s this efficiency and the ethos of the team that has helped grow the reputation and service levels of the company. “The crew is really important to us and we look after them well. Our regular safety meetings are conducted over a bacon and egg breakfast and we have regular BBQ evenings to ensure we help grow that sense of team.”

Driveways the easy way From start to finish, the highly trained team will work with homeowners on the removal, replacement and installation of driveways, patios and paths. One contractor means one less hassle. From EQC repairs to new projects, they can provide coloured or plain concrete, or exposed aggregate to match your style and taste. With each project, the team does everything from start to finish - from breakout, removal, boxing, preparation and compaction.

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And, when a retaining wall is required, Diggers NZ has a crew with more than 20 years’ experience in the construction of engineered walls up to five metres in height.

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“

Diggers NZ Ltd 18 Senior Place Bromley Christchurch T (03) 381 1200 www.diggersnz.com

Proud to be associated with DiggersNZ Straighten Up Panel and Paint Ltd 74 Parkhouse Rd, Sockburn, Christchurch p 03 348 6311 f 03 348 6312 e straightenup@xtra.co.nz

& By using Securefence and Securescaffold you can rest assured that your objectives of safety, cost and meeting deadlines are of paramount importance to us. Ask your builder if he’s using Securefence & Securescaffold – it will save you money.

P: 0800 66 00 22 | F: 0800 55 50 54 | www.securefence.co.nz www.canterburytoday.co.nz January/February 2015 | 39

Business Development | Original Foods

Award winning flavour The name Original Foods hints at the company’s innovative and unique way of business. But it’s the local baked foods supplier’s Business Innovation award at this year’s NZ Food Awards which really seals the deal. Established in 1991 to produce donuts for local fish and chip shops, Original Foods has grown and diversified, developing a delicious product range including cakes, muffins, slices and cheesecakes sold through caterers, retailers, cafés and restaurants. Yet it’s the renewed focus on the trusty donut which has seen the company go from strength to strength and take out the coveted innovation award. The company was looking to update its donut range, account manager Will Jones explains.

“We got talking to our customers about how we could do that and we soon moved into a product development phase, improving our recipe and baking capabilities.” Original Foods invested heavily into capital machinery, in particular an In-line Prover, which allows for increased efficiency while improving output. By improving the recipe, Original Foods was able to create a product range which was softer and utilised more natural ingredients, with less additives. Once the company was satisfied with the new and improved product range, the products were rolled out, featuring updated packaging, Original Foods director Jane Mayell says. “Original Foods started supplying food service, but increasingly our products were finding their way into the retail space. As the retail side of our business grew, so did the need to design packaging to suit our target consumers.” Innovation has always been key to the company’s success and the award reflects this

Jane says. “Original Foods has grown through innovation. It enables us to stay ahead of the market by adapting our product ranges to suit market trends.” The changes wouldn’t have been possible without the strong support from the production team, Will adds. “They have been flexible and adaptable throughout the process. There were a number of changes made and without the excellent team we have, it couldn’t have been done. “Staff truly are what makes us stand out. We have a labour pool of close to 70 staff working

24-7 using good quality ingredients with a strong handmade touch to our production.” With an exciting new product range soon to hit the market, this is one space to watch.

Original Foods 89 Sturrocks Road Christchurch T (03) 354 4456 E yummy@origfoods.co.nz www.originalfoods.co.nz — Advertising Feature

Champion is New Zealand’s Most Celebrated Flour Brand – for over 150 years.

Congratulations to Original Foods on your recent award Champion Flour Milling, 38 Moorhouse Ave, Christchurch E: csorders@championflour.co.nz

0800 809 804

At A Glance | Anatoki Salmon Farm

Love at first bite There’s a sense of achievement when you catch your own fish, irrespective of whether the catch was your very first or your 50th. Putting a line in the water is just the beginning of the allure of fishing and at Anatoki Salmon Farm the whole fishing experience comes together!

This changed drastically when the recent owners, Jan and Gerda Dissel, took over the business in 2005. The company began trading as Anatoki Salmon Farm in July 2001. Five rods jumped to 60 and a café was built which serves great coffees, salmon related meals and local beer and wine. The farm is open 364 days a year and the owners are establishing it as a tourist hot spot in the Golden Bay area. And a hot little spot it is; Anatoki Salmon Farm is set in tranquil surroundings including a beautiful native bush adjoining the Anatoki River and the Kahurangi National Park, which provides the Golden Bay Salmon Fishing Ltd was founded in December 1998. Initially the business was set up perfect environment for fishing and picnicking. for breeding big salmon for the wholesale market. At Anatoki Salmon Farm you’re encouraged to use all of the fishing gear to catch your own With just a few rods and not many facilities, the salmon fishing experience was just a side project. salmon. You can have it on your plate within just

SOLLYS ARE PLEASED TO BE INVOLVED WITH ANATOKI SALMON PROVIDING

half an hour; smoked or finely cut into sashimi ready to eat, or take away. “Two years ago we caught a monster eel that didn’t fit on the scales so we put it back. The biggest salmon caught was 6.4kg but these days they don’t grow that big anymore,” general manager Dan van der Eijk says. “Visitors don’t have to pay an entry fee and the fishing gear is free to use. They only have to pay for the salmon they catch. For that reason we try to keep the average weight around 1.5kg to keep it affordable for everyone. “We try to keep it challenging for the more experienced people by not overstocking the fishing lake. On the other hand, we give directions and offer additional bait for the one’s with less or no experience.”

Increase your fishing knowledge by going on an educational farm tour and feed the salmon, and purchase merchandise or fresh and smoked salmon from its onsite farm shop. “We call it ‘the best most hassle-free fishing experience in the world’.”

Anatoki Salmon Farm 230 McCallum Road Takaka Golden Bay T (03) 525 7251 E catch@anatokisalmon.co.nz www.anatokisalmon.co.nz

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For all your cartage and construction requirements contact Sollys on 03-525-9843 40 | January/February 2015 www.canterburytoday.co.nz

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Business Development | Carlton Taylor Industries

Making metalwork easy Carlton Taylor Industries is diversifying and broadening its product base to cater to a wider range of clients and industries, both at home and abroad. The Christchurch company, known as CTI, is a leading provider of converged metalwork solutions from product design and design for manufacturing, through to managed distribution services including sheet metal, die-casting, precision machining, finishing and assembly production services.

Catering to new markets

CTI is gearing for growth in both traditional and non-traditional markets. Managing director David Hawes says CTI has solutions for a wide range of industries, including electronics, electrical, construction, agricultural, med-tech, communications, furniture and marine. “We’re looking at new industries and markets. While continuing to supply and grow existing clients, we’re also expanding our offering of proprietary products, initially targeting the construction and electrical distribution sectors,” he says.

Molten aluminium being poured into a launder system for holding furnaces at Carlton Taylor Industries’ Bromley premises

“We are now in the launch phase of these Carlton-branded products, developed in-house by our expert product and production technology personnel, which include metered power boxes and communications equipment.”

Proud to Supply Carlton Taylor Industries with their Aluminium, Brass and Copper Requirements. We look forward to continue our Long Term Business Relationship. [p] 03 365 7731 | [f] 03 365 7730 [e] info@littlemetals.co.nz | [w] www.littlemetals.co.nz

The team at Marriotts is proud to be associated with Carlton Taylor Industries

Mike Medlicott Director 2nd Floor, 137 Victoria Street, PO Box 4160, Christchurch 8140 T. 0064 3 359 0829 F. 0064 3 366 7144 E. office@marriotts.co.nz www.marriotts.co.nz

McClay Tooling has a complete workshop of 3,4&5 axis CNC milling, turning and wire cutting machines. McClay Tooling has experience in Aluminium pressure die casting, Press tools, Rubber moulds, Extrusion dies, Medical instruments, Surgical implants, Precision and general engineering. Proficient in all areas of CAD CAM. Enquiries to Peter or Mark Call 03 3418977 42 | January/February 2015 www.canterburytoday.co.nz

McClay Tooling Ltd are pleased to support Carlton Taylor Industries in all areas of manufacturing and Tool and Die making.

Business Development | Carlton Taylor Industries The brand recognises the strong previous legacy the company manufactured in the 1970-80s.

Excellence in service

CTI has invested in new plant and technology in order to adapt to changing industry demands, including automation for improved productivity and flexibility. “We’ve embarked on a significant manufacturing programme throughout the company to improve our processes and flow,” David says. CTI adopts a partnership approach with customers to ensure their needs are fully met. It offers total project management and turnkey solutions, as well as full design and product development services, including prototyping.

“We have a broad range of skills right across the company. We can help customers with design and offer ease of manufacturing, and cost options for materials and processes used.” CTI’s sheet metal services can create anything from a simple bracket to a complex enclosure for electronics. Its die-casting services are world class and allow the setup of both low and high volume complex metalwork parts with repeatable high quality. The above services are complemented by both CNC machining and turning along with a range of product finishing.

A total metalwork solution

Carlton Taylor Industries is one of the only metalwork companies in New Zealand to offer a full range of end-to-end integrated services, including design, sheet metal, die-casting, precision machining and turning, presswork and finishing, backed by experienced personnel. David says offering a full package is one of CTI’s big strengths.

Carlton Taylor Industries 46 Disraeli Street Addington Christchurch T (03) 366 9064 E custserv@carltontaylor.co.nz www.carltontaylor.co.nz — Advertising Feature <

Carlton Taylor Industries is a leading provider of converged metalwork solutions INEX Metals Ltd provide a range of aluminium products and services to the manufacturing and fabrication industries throughout the NZ and Pacific markets.

CONGRATULATING CARLTON TAYLOR INDUSTRIES ON THEIR ACHIEVEMENTS

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www.canterburytoday.co.nz January/February 2015 | 43

Business Development | Dan Cosgrove

New ownership marks exciting times for Cosgroves

A wide range of engineering and manufacturing services are on offer

Asmu ss South Island Asmuss South Island, are the largest supplier of Pipe and RHS in the South Island along with all other structural steel sections. We also cover the complete range of Pipeline and Water Main Products and are proud to be associated with Dan Cosgrove Ltd. 60-70 Detroit Drive, Rolleston P: 03 347 1568 | F: 03 347 1572 Toll Free: 0800 500 786

CONGRATULATING DAN COSGROVE ON ITS 80TH ANNIVERSARY VULCAN STEEL LTD 15 Kilronan Pl, Sockburn Ph: 343 3960 Fax: 343 3961

Nelson | Christchurch | Dunedin

Complete Stockists of: “When the quality of your cutting counts”

Proud to be a supplier to Dan Cosgrove Contact Details

P: +64 3 307 6633 F: +64 3 307 6632 sales@precisioncutting.co.nz

Physical Address 6 Range Street Riverside Industrial Estate Ashburton 7700, New Zealand

WWW.PRECISIONCUTTING.CO.NZ 44 | January/February 2015 www.canterburytoday.co.nz

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Business Development | Dan Cosgrove

Dan Cosgrove Ltd is an iconic name in South Canterbury. Not only is the well known company celebrating its 80th anniversary this year, but it’s under new ownership. Gary and Juliet Fahey bought Dan Cosgrove Limited in May 2014 and are focussed on regenerating this iconic brand. The company manufactures a range of residential and commercial longrun roofing profiles

Cosgroves offers a range of engineering and manufacturing services and is New Zealand’s largest silo manufacturer. It also makes longrun roofing iron, guttering, ridging, flashings and other associated roofing products for the construction industry. The company was formed in 1935 by Dan Cosgrove Snr, who began working as a self employed plumber at age 24, moving later into manufacturing with one of the first continuous spouting machines in the South Island. Gary and Juliet Fahey have retained all of Dan Cosgrove’s staff and are now seeking to grow the business. Cosgroves employs many skilled and experienced staff who have helped the company develop such a strong reputation for service and quality. “We’re still private owners of a company which previously has been a very big employer in South Canterbury, with several branches across New Zealand for 80 years,” Gary says.

High quality Cosgrove silos

Silos have been the integral part of the business for many years. They are quality manufactured silos with special features to suit the New Zealand market. Gary Fahey says the company has made more than 11,000 silos during several decades and is New Zealand’s largest silo manufacturer. Its standard kitset silo is available in sizes from 4 – 3,500 tonnes. They are available as farm-size silos, feed silos and transportable silos. All silos feature fully galvanised construction and are available in 30 degree, 45 degree

Cosgrove’s new DChed

“We’ve made a lot of little changes since we took over, including changes to some of our supply chain. We’ve looked at how we can do things more efficiently.” Gary and Juliet are planning to open a new showroom for its roofing products in the New Year and pride themselves on offering a high level of personal service.

and 60 degree discharge cones. They are all transportable and designed to suit New Zealand weather and seismic conditions.

You’ll find a range of 19 standard colours, with all products available as a supply only or can be fitted by contract labour.

Longrun roofing

The company also stocks a new range of architectural pre-painted steel new to New Zealand.

Dan Cosgrove was one of the first manufacturers of longrun roofing iron in the South Island and has continued to operate with the best roofing technology available.

Today the company manufactures a range of residential and commercial profiles and accessories for supply throughout the South Island.

The DChed Dan Cosgrove is now manufacturing its own range of unique garden sheds within its silo division.

The roofing, spouting and flashings are manufactured from either galvanised steel, alloy and zinc coated steel or pre-painted Kiwicolour steel in longrun lengths (except for flashings which are restricted to a maximum of six metre lengths). Wall cladding and fencing is also available.

Gary Fahey says the 12 foot (3.6m) diameter high quality sheds were debuted at the recent Canterbury A&P Show and received exceptional feedback from many people interested in having something a little different.

LEN SEED

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Phone: 03 684 6003 Mobile: 0274 381 837 Email: rebel_len@xtra.co.nz

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www.canterburytoday.co.nz January/February 2015 | 45

Business Development | Dan Cosgrove

High quality silos

Sheetmetal Fabrication

Engineering capabilities

South Canterbury industry is already seeing the benefits of Dan Cosgrove’s efforts to expand and grow its sheetmetal and engineering divisions.

Dan Cosgrove’s engineering factory is fully equipped for fabrication of light to medium steel work.

New owners Gary and Juliet Fahey want to grow the sheetmetal factory back to levels seen in the past.

The company has its own cutting shop with power feed band saws, cold saws and guillotine sheer machines and three brake presses (one being 250 tonnes). It also operates a fully equipped machine shop to turn and fit components ready for assembly. Cosgroves has a fully equipped electrostatic paint shop and can paint onsite and supply the finished product to its customer.

• Structural steel beams and channels • Steel window lintels

— Advertising Feature

• Handrails • Platforms • Silo and bulk storage equipment and spare parts • Silo safety cages • Conveyors and drying systems • Grain conditioning equipment.

Cosgrove’s factory is fully equipped to manufacture stainless steel, aluminium and steel fabrications. It manufactures ducting, flues, transitions, stainless tanks and has folding and forming machines to make almost anything you need. “We’re talking to new and old customers to grow that work and it’s looking really positive,” Gary says.

Dan Cosgrove 2014 Ltd 31 Leckie Street Timaru 7910 T (03) 687 9440 E admin@dancosgrove.co.nz www.dancosgrove.co.nz

Dan Cosgrove’s engineering shop manufactures: • Portal frames

The talented staff can manufacture a variety of items in its engineering and sheetmetal workshops

We Speak your Language

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United Paints are proud to supply coatings to Gary and the team at Dan Cosgrove Ltd www.unitedpaints.co.nz

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Proud to be associated with Gary & Juliet Fahey and Dan Cosgrove 2014 Ltd Succession planning Farm budgeting and cashflows Farm sales and purchases Ownership structures Monthly reporting Advising you of your costs per head, per kg etc 26 Canon Street, Timaru T: 03 687 7122 E: reception@martinwakefield.co.nz www.martinwakefield.co.nz

Proud to support Dan Cosgrove 44 Izone Drive Rolleston, Christchurch Ph: 03 347 3171 E: steve@permbrand.co.nz www.permbrand.co.nz

46 | January/February 2015 www.canterburytoday.co.nz

Ashburton | Lake Hood

Imagine living like this “Imagine living like this.” That‘s the catch phrase for the Lake Hood community just six kilometres southeast of Ashburton, where residents wake to the serene sounds of water lapping gently on the shore. Imagine your own waterfront property. Imagine a private jetty at the bottom of your garden. Imagine leaving work at five in the afternoon to then be fishing from that jetty at five thirty. Seem too good to be true? For the residents of Lake Hood this is a reality. They have indeed achieved the Kiwi dream of luxurious resort-style lakeside living in a vibrant and close-knit community

Background to the creation of Lake Hood Realised through the efforts of a group of visionary local people, Lake Hood was initially designed back in the 1990s to provide an aquatic recreational resource for the people of mid-Canterbury. The lake was named after a prominent local businessman, Doug Hood, in recognition of the community contribution he made during his life in the area. In the 12 years since Lake Hood was officially opened in 2002, it has become an established part of the lifestyle of mid-Canterbury.

Luxurious houses line the shores of the quiet canals, recreational and competitive sportspeople use its waters and families picnic and paddle on its shore. Today the combined recreational and residential development at Lake Hood provides an incredible range of amenities established around the unique aquatic playground, combining affordable lakeside living with an unbeatable lifestyle.

The development has been so successful that further stages are being added with the lake’s area enlarged and more land opened up f or housing.

“There is a great community spirit among the residents there as well with the tennis club and The Lake House restaurant that is used for all kinds of gatherings and meetings.”

“Lake Hood is the jewel in mid-Canterbury’s crown, from both a scenic perspective and as far as all the activities it provides are concerned,” says the Mayor of Ashburton District, Angus McKay.

The outcome The Lake Hood development spans 173 hectares. The lake itself is two and a half kilometres in length and more than 1,000 metres wide.

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www.canterburytoday.co.nz January/February 2015 | 47

Ashburton | Lake Hood The current additional development will see the lake expand to a size that will rival Christchurch’s Hagley Park with the inclusion of beaches, islands and more canals. The lake has an eight lane international rowing course, dedicated water skiing and jet skiing areas, as well as space for sailing and kayaking – allowing the attraction to be enjoyed year round. Popular with school groups and sports teams the lake is a hive of colourful activity with plenty of entertainment for water-sports enthusiasts.

The Lake Hood lifestyle

Being a resident at Lake Hood is about enjoying every aspect of waterfront living. The Huntingdon Park village offers a selection of living styles, from stylish apartments and lakeside residences, to rural homesteads. The residential development hugs the shores of the lake, interconnected by canals and bridges. It’s a community that evokes the very best traditions of Europe’s waterside towns and villages.

The team at Argyle Welsh Finnigan is proud to support Lake Hood • Rural

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With almost 12 kilometres of shoreline, the canals and paths provide a constant link to residents’ waterfront lifestyle – whether waterskiing, sailing, yachting or simply as a spectator to the regattas and internationalstandard competitions that form part of life in the aquatic park. The lakeside too, part of the Aquatic Park Reserve, offers an array of resources for walking, biking, picnicking, horse riding, fishing or simply enjoying the incredible environment set aside in 63 hectares of reserve land. A cycle way from Lake Hood to Ashburton, paralleling the Ashburton River, provides a pleasant off-road experience for walkers and cyclists. Every great community needs a centre and for Lake Hood this is found at The Lake House. Offering sumptuous local produce prepared freshly by a talented culinary team, The Lake House Restaurant provides indoor and outdoor dining, every day from 10am. Sited at the lake’s edge, on Marina Bay, The Lake House Bar with its expansive over-water deck is the ideal place to sample local beers and wines, enjoy a morning coffee or a casual evening with friends and neighbours. To date, six stages of this development have been sold. Now several new stages of lakeside, canal side and parkland development are about to be released. Sections, house and land packages, and lifestyle blocks are available to own with a wide range of options. Investment in Lake Hood is protected by covenants designed to enhance the amenities and quality lifestyle of the community. Why not consider securing your slice of the Kiwi dream at Lake Hood?

Lake Hood PO Box 264 Ashburton T 0508 LAKEHOOD (0508 525 3466) E info@lakehood.co.nz — Advertising Feature www.lakehood.co.nz

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More detailed information available visit www.canidae.co.nz or freephone 0800 101 729. www.canterburytoday.co.nz January/February 2015 | 49

Ashburton | Moore Architecture

Ashburton | Sim’s Bakery

From design to delivery Just great bakers Multi-skilled, independent design professional and respected Ashburton architectural designer, Jonathan Moore has been selfemployed for more than 15 years and in the design industry for more than 25. His varied experience as a licensed building practitioner has given him a good appreciation of both technical and practical building matters. Jonathan has extensive experience in residential and light commercial design, designing projects from Queenstown to Nelson. His motto is ‘Your Home, Your Vision’. Jonathan’s team at Moore Architecture Ltd ensure your ideas and aspirations are fully met and this means turning your dreams into a reality. Moore Architecture leads all its clients along the same path, but the destination in each case is completely unique. Below outlines a break down of the design process from concept to construction. Stage 1 – Design inspiration Contact a licensed design practitioner that has been in a long-term business, which will give you peace of mind they are a complacent designer. It can be useful to portray your ideas with such things as photos, pictures, artwork and anything that describes your vision. Once a brief has been established, you should get a written fee proposal, which outlines associated costs involved.

Stage 2 – Concept design Relevant site information, taking into consideration views, orientation, vegetation and town planning - all can be gathered at this early stage. A conceptual 3D computer generated model or sketches can be produced that will incorporate your feedback. Stage 3 - Developed design Structural considerations and suggestions on various systems can be investigated. Developed concept design can be finalised, which will portray how the building relates to the site, sun and views. Stage 4 – Working drawings The preparation of full working drawings and specifications, for the purpose of applying for local building consents, detailed pricing/ tendering and final construction, are completed. This stage of the working design process will take the longest to complete. Stage 5 – Building consent The architectural designer will liaise with the local authorities and provide them with any additional information requested. Stage 6 – Construction The architectural designer will handle any questions from the builder regarding the construction. All site inspections would be carried out by the local authorities and managed by the main contractor onsite. Any site changes would be amended on the working drawings and resubmitted to the local council. Moore Architecture Ltd 60 Allens Road Allenton Ashburton T (03) 308 0299 www.moorearch.co.nz

— Advertising Feature

Established in 1922 by Thomas Sim, Sim’s Bakery is obviously well-established – and the key to this success is by keeping up to date with its customers’ requirements, continuing to be a favourite among locals. The bakery is today owned by Brian Sim and his wife Pam, but its story of the business began when a skilled baker, Brian’s grandfather Thomas Sim, immigrated to New Zealand from Scotland in the late 1890s and established a bake house in Methven. During the 1930s and 1940s his two sons, Stuart and Arthur, ran the business Sim Bros Ltd from Hinds. When the two brothers parted ways, Arthur moved his Hinds business into Tinwald, on the southern side of Ashburton. In 1985 Arthur Sim retired and Brian and Pam took over the business. In the early years the bakery was renowned for its homemade fresh bread and was the main product of choice at the time, but today its product range has branched out serving pies, cakes and biscuits. Initially pies were baked as winter fare, as there was not a market for them during the midCanterbury summer, but these days pies are made all year round. Topped to the rim with a delicious filling, some of the favourites include Thai curry chicken, steak and cheese, and butter chicken pies, long sausage rolls and cream buns. Even with 14 employees, Pam says the main challenge is keeping up with demand. Sim’s Bakery is very aware of the large clientele who require gluten-free baked goods, so Sim’s is

more than happy to supply gluten-free options including plain, savoury and cinnamon apple bread, chocolate chip cookies, sultana biscuits, burger buns and friands. If you’re mad about freshly rolled pastry, Sim’s Bakery will satisfy your needs and make them for you. Farmers and hunters can also supply their own meat and Sim’s Bakery will bake your very own pies – duck, venison, beef, lamb, pork, chicken, or pheasant pies, whatever you supply they’ll turn into a pie sensation! The bakery also makes and decorates cakes to order for special occasions: birthdays, anniversaries, weddings, christenings, or religious occasions.

Hours Monday – Friday: 5.00am - 4.00pm

Sim’s Bakery 123 Main South Road (Archibald Street) Tinwald Ashburton T (03) 308 5774 E simsbakery@xtra.co.nz www.simsbakery.co.nz

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Agribusiness | Norwood Farm Machinery

At work in the heart of the country As farming changes and evolves, so too does the need for more sophisticated and efficient machinery. At the forefront of change in the rural sector for more than six decades has been Norwood Farm Machinery. It’s a name well known across New Zealand and one in every three tractors purchased is done so through one of the 17 Norwood branches. Since 1948 Norwood Farm Machinery centres have represented a portfolio of leading global brands including Kubota, Vaderstead, Lemken, Horsch, Case and Ferrari tractors. Its focus has always been on meeting the ever changing needs of New Zealand farmers and contractors.

Norwood places a growing importance on delivering environmentally friendly technological solutions to agriculture. With some of the biggest names in heavy machinery in its stable, it represents industry leading tractor, cultivator, drill, diggers, excavator and mowing equipment brands. It has a strong commitment to providing customers with low emission diesel engine technology, low impact minimum tillage and advanced seeding practices, efficient grassland forage harvesting and nutrition feeding practices, says upper South Island regional manager, Jason Prendergast.

Norwood is also the rural “go to” people for second hand sales. It’s commitment to customers includes a highly experienced technical support team and the largest agricultural parts warehouse in the country. Jason manages three branches, Christchurch, Westport and Blenheim, and says this close connection is beneficial to its customers, as they are able to move machinery around to meet orders. “We might trade a piece of machinery in Westport that meets the exact needs of a customer in Christchurch.” Add to this the 17 branches and there is little the company cannot source. “Across the country, we have access to over $11 million dollars of second hand equipment. For more than 65 >

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Agribusiness | Norwood Farm Machinery

years Norwood Farm Machinery has focussed on meeting the ever changing needs of New Zealand farmers and contractors by utilising an extensive in-country support platform. “Our best in class commitment includes a highly experienced technical support team and the largest agricultural parts warehouse in the country, that boasts industry leading fill rates,” Jason says.

Charles Norwood was knighted for his many civic achievements which included the founding of the New Zealand Crippled Children Society, the Wellington Free Ambulance and the Norwood Trust. This commitment to society continues to this day with each branch being active within its own community, supporting organisations like Plunket, rescue helicopters all around the country, Surf Life Saving and Autism New Zealand.

From the Christchurch branch there are three sales reps on the road full time, offering on-farm assistance or sales advice. Another seven highly Norwood appreciates and thanks all those it conducts business with, and would also like to trained mechanics are also on the road helping thank James Engineering, Kubota New Zealand as required. and Rata Industries for their ongoing support A comprehensive parts directory also allows you to shop online - so if it’s new points for your As the rural sector continues to evolve and cultivator, toys and merchandise for the kids, or change, so too will Norwood Farm Machinery, some new tie-downs for your trailer, Norwood’s ensuring it retains its reputation as one the best known and trusted brands in the industry. got you covered via the web store. Then of course there are the 330 staff working across the country - all trained to help you put and keep your machinery out in the field. Add in the independent dealer partners and the total team equals more than 400 people. To purchase parts online - visit www. norwoodonline.co.nz

On the move

After many years in Main South Road, Norwood Farm Machinery is on the move. Having outgrown this premise, Jason says a new building is currently under negotiation and they expect to relocate within 12 – 18 months. The move to larger premises will allow the team to hold an even larger range of machinery. And, while the word farm appears in the company name, Jason says they also provide equipment to the construction sector, parks and reserves. Since the earliest days, Norwood has been dedicated to people; its own, its customers and the wider community. Company founder, 52 | January/February 2015 www.canterburytoday.co.nz

Agribusiness | Norwood Farm Machinery

Norwood Farm Machinery 726 Main South Road Christchurch T: (03) 349 5089 www.norwood.co.nz/christchurch — Advertising Feature

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www.canterburytoday.co.nz January/February 2015 | 53

Agribusiness | Paul Smith Earthmoving

The right tools, knowledge and experience Putting customers first and focussing on delivery are just two parts of a winning formula for Paul Smith Earthmoving. The company’s client list is as diverse as its project list is long, and chief executive officer, Mark Rogers says this is testament to the company’s commitment to developing long term relationships with its clients and doing exactly what it says it will do. “We place a strong focus on our relationship with clients. We are approved contractors for Fletchers, Hawkins, Downer, McConnell Dowell, Foodstuffs and various councils, and these relationships are important to us. “We treat our clients how we would like to be treated – we are honest and reliable, and our clients are extremely happy with the service they get.”

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With three bases, in Christchurch, Ashburton and Timaru, more than 105 permanent staff and a fleet of 40 diggers, plus dozers, graders, scrapers and rollers, Paul Smith Earthmoving is well on its way towards achieving its goal of being recognised as the premier earthworks contractor in the South Island.

The company undertakes residential and commercial earthworks, as well as farm and forestry works, and while there are plenty of earthquake-related projects around, that’s not all Paul Smith Earthmoving is involved in. “We focus on earthmoving, excavation, construction, maintenance, crushing, trucking, transport, drainage, landscaping and demolition. We have a number of large contracts on the go for a variety of clients – we are doing supermarket site works in Wainoni, Rangiora and Halswell, we are working on the KiwiRail bridge at Orari and the new Holcim silo at Prime Port Timaru, and we are involved in farm-related work from Oxford to Omarama.

Proud to support Paul Smith Earthmoving

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Call us today 03 684 4988 54 | January/February 2015 www.canterburytoday.co.nz

Ashleys Electronics Ltd is proud to support Paul Smith Earthmoving Professional advice and competitive pricing

Agribusiness | Paul Smith Earthmoving “Also in Christchurch we are doing the site works at the old Grand Chancellor, which requires some really deep excavation work and the new bus interchange on Lichfield Street. “Our projects are incredibly diverse, which means that as a company we have loads of experience and our people get to work on some really interesting projects,” Rogers says. Paul Smith Earthmoving has recently completed the Hagley Oval project, which was a highlight for the team. “It is really satisfying to be part of a project that is going to be utilised on an international stage. There were some significant challenges,” Rogers explains, “such as the time pressure for the World Cup and the weather conditions we had to cope with – but overall the project was a real success.” The company has grown significantly during the past five years and in order to keep up; a new plant asset management system is being rolled out.

“It’s currently operating in all our trucks and soon it will be rolled out to the whole fleet. It’s essentially a GPS tracking system that allows us to monitor routes, speed, hours, fuel efficiency and maintenance, and it will help us to manage our off-road kilometers better.” There is further use of technological innovation within the business, with a move to integrate survey and plant systems, which allows high levels of accuracy on technically challenging sites. “The software contains two and three dimensional design profiles and then uses GPS to control the relevant aspect, such as the blade, of the machine. Because we have experienced guys who have been doing it for years without the technology – and doing it well – it’s a good way of testing the equipment.” Another step forward for the company is the appointment of a new safety and compliance manager.

“We already have tertiary accreditation for ACC’s Workplace Safety Management Practices, but there are legislative changes coming and we want to make sure we stay ahead of the game.”

No man stands alone

Also on the horizon is a slight shift in focus. Not surprisingly, since the Canterbury earthquakes the company has been involved in a large number of horizontal infrastructure projects (drainage and road works). Now, the company is seeing a shift towards a greater focus on vertical infrastructure (buildings) with the associated site works. And following this, there is sure to be plenty of general development work in the longer term. “We have a strong workload for the foreseeable future, but our biggest challenge is recruiting staff. We always need good people and, in return, we are good to them,” Rogers says. >

Paul Smith Earthmoving would like to thank the following businesses for their ongoing support: • Allied Petroleum • Contract Consultants • Downer • EROAD • Fletchers • Foodstuffs • Hawkins • McConnell Dowell • Petrotec Services • Westpac.

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www.canterburytoday.co.nz January/February 2015 | 55

Agribusiness | Paul Smith Earthmoving

OUR READERS WANT TO KNOW MORE ABOUT YOUR BUSINESS!

Paul Smith Earthmoving is also proud to be associated with: VINZ, Ashley Electronics, Dowells Office Products Depot, Fulton Hogan, Scarlett Hydraulics, Tyre General Washdyke, Babbage & McCullough, Clark Equipment and Hoseman. Also Austin Auto Electric who has had a 23 year association with Paul Smith Earthmoving – something both companies are justifiably proud of.

Paul Smith Earthmoving 56 Greywacke Road Harewood T (03) 341 7266 www.paulsmithearthmoving.co.nz — Advertising Feature

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Clark Equipment is a proud supplier to Paul Smith Earthmoving Contact us on: (03) 961 5087

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56 | January/February 2015 www.canterburytoday.co.nz

Hospitality | DineDivine

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Pasture protection

Divine dining

It’s fair to say soil health is the most vital ingredient to New Zealand’s long term economic and environmental health. Despite our healthy tourism sector and some wonderfully creative entrepreneurs in all sorts of business sectors, our national economy runs on the labours and fruits of primary industry.

With a variety of restaurants popping up all around the city DineDivine café and restaurant is standing out among the crowd. DineDivine is a contemporary restaurant located in a beautiful rural setting in Yaldhurst, offering the owners, Steve Dirs and Nadine Attinger, favourite blend of New Zealand and European cuisine.

So the health of our soil is paramount to us all and it is here where the New Zealand Fertiliser Quality Council (FQC) comes to the party. It was formed to ensure farmers could be confident in purchasing quality fertiliser and having it accurately spread. FQC was incorporated in 2001 to combine Fertmark and Spreadmark. Fertmark was set up by farmers, for farmers, in 1992 after the government withdrew from fertiliser auditing; it is, simply, a fertiliser quality assurance scheme. Fertmark approved fertilisers carry the distinctive Fertmark Tick. Spreadmark is a fertiliser spreading quality assurance scheme that was founded and operated by the New Zealand Groundspread Fertilisers Association. Being Spreadmark accredited assures farmers that fertiliser is applied at an even rate and distribution pattern. There are multiple benefits. A farmer using Fertmark approved fertilisers with Spreadmark accredited operators will be operating more efficiently and in an environmentally sound manner. Working in conjunction with each other, Spreadmark and Fertmark ensure that high

quality fertiliser is manufactured, mixed and spread in a way that precision agriculture is fostered and the environment is protected. Both programmes have strong links to the Code of Practice for Fertiliser Use.

Fertmark The Fertmark Tick means that fertiliser has been independently audited to ensure what’s on the label is actually in the bag. Fertmark is an independently assessed fertiliser quality assurance programme. Fertmark Fertilisers have ongoing, independent and vigorous auditing. If the fertiliser has the Fertmark tick farmers know it will be true to label.

Spreadmark Spreadmark accreditation means that spreading operators have been trained, their equipment independently assessed and systems audited. Farmers can be confident a Spreadmark operator will place fertiliser where farmers want it. Spreadmark is an independently audited spreading quality assurance scheme. Spreadmark spreaders are subject to ongoing certification and training. If the operator has the Spreadmark tick, farmers know that their fertiliser is being applied at an even rate and distribution pattern. Fertiliser Quality Council Box 715 Wellington T (04) 494 9191 www.fqc.co.nz — Advertising Feature

The decor has a romantic air about it, with soft pastel tones and a vivacious red which blossoms throughout the dining room, formerly known as Morgan’s Vineyard Café. The log burner in the corner is a main feature, along with a big crystal chandelier which proves to be the most discussed subject in the restaurant. Brunch offers the usual sweet and savoury favourites and lunch is casual gourmet style with the likes of seafood chowder, chicken and mango salad, grilled sirloin with béarnaise sauce and hand cut fries and fresh beer battered gurnard.

DineDivine also has a lovely outdoor seating area and plenty of car parking, making this the perfect venue for corporate functions and special celebrations. Hours Tuesday to Saturday - 10am till late Sunday - 10am till 3pm DineDivine 355 Buchanans Road Yaldhurst Christchurch T (03) 348 8038 www.dinedivine.co.nz — Advertising Feature

Proud to support Dine Divine

Nadine says the most popular meal on the dinner menu is the confit pork belly which is slow cooked throughout the night and served with braised red cabbage, parsnip puree, green beans, toffee apple and cider jus. The same attention to flavour and detail is also evident in the dessert menu and many guests find it difficult to pass on the homemade donuts. These lemon and ricotta donuts are served with DineDivine’s own honeycomb ice cream making an exquisite end to the meal for only $13.

Ph: 03 353 4670 | www.cerebos.com

M O T O R S LT D

• Certified sowers and company • Ravensdown and balance bulk stores • Complete service for clients

114 Allandale Road, Fairlie Ph: 03 685 8583 E: barwoodmotors@xtra.co.nz

Supporting Dine Divine with Point of Sale TRANSPORT SERVICES LIMITED 10 MOFFAT STREET, NIGHTCAPS

For All Your Transport Requirements

STOCK CARTAGE including Specialised Deer Crates LIME & SUPERPHOSPHATE SPREADING (proof of placement, Spreadmark Certified) OHAI-NIGHTCAPS-IN’GILL FREIGHT SERVICE BULK CARTAGE - ALL TYPES UNDERTAKEN TELEHANDLER FOR HIRE - hay, baleage, straw STOCKISTS OF COAL and various grades of GRAVEL

Touch Screen POS Systems Full 24/7 support, onsite & remote service options IdealPOS , Casio cash registers, and full range of EFTPOS terminals Hospitality & retail

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OUR BUSINESS IS BUILT ON SERVICE Phone Dean, Grant or Wayne Anytime P. 03-225 7893 | F. 02-225 7029 | E. transport.services@hwr.co.nz

www.totalpos.co.nz

144 St Asaph St, PO Box 1503 ChCh Parking Available

www.canterburytoday.co.nz January/February 2015 | 57

Focus| Technosol Construction Solutions

From industrial coatings to concrete Technosol Construction Solutions is in the business of solving problems with concrete. The Christchurch company specialises in a wide range of concrete repair work, including water proofing, concrete polishing and structural strengthening. However, industrial coatings are its big strength and are suited for industrial surfaces, retail shops and swimming pools. <

Technosol has completed work at the Dudley Park Aquatic Centre in Kaiapoi

MapeWrap System System for the strengthening and seismic upgrading of load-bearing structures. Ideal for reinforced concrete, masonry, tuff and steel structures

• Simple, quick application • Excellent durability • No risk of corrosion of the reinforcement applied • Negligible mass increase: Work using MAPEWRAP SYSTEM has negligible mass • Completely reversible application • Certified as a “Class-A application” in compliance with Italian regulation CNR-DT 200/2004 Discover the world of Mapei: www.mapei.co.nz

Proud to supply Technosol Ltd

ASHESIVES • SEALANTS• CHEMICAL PRODUCTS FOR BUILDING

58 | January/February 2015 www.canterburytoday.co.nz

Focus| Technosol Construction Solutions Coating systems Technosol has the experience and expertise to repair and upgrade any concrete surface or structure. Managing director Matt Bradley says Technosol specialises in industrial coating systems, including coloured resins or decorative systems which provide a seamless, hard-wearing and endless range of design possibilities. The durable properties of these finishes make them the perfect covering for industrial food grade areas and wet/dry surfaces. Technosol’s protective finishes can be textured or coloured to enhance walls, floors or ceilings. It also supplies and installs fire resistant coatings.

The company undertakes high quality waterproofing on concrete, masonry and other structures to provide protection from erosion, rot and mildew causing dampness.

Technosol undertakes a variety of specialised work, including coating systems, seismic strengthening and concrete blasting

The majority of its products are supplied by Mapei New Zealand, a world leader in the production of adhesives and chemical products for building.

Strengthening systems Technosol offers three different seismic solutions for walls. Fibre-reinforced polymer systems provide lightweight structural strengthening of concrete and masonry structures. Textile-reinforced mortar systems involve the seismic upgrading of unreinforced masonry structures, while the MapeWrap EQ System is an innovative, protection system in the event of seismic activity.

Concrete blasting Technosol has the only vapour blasting system in Christchurch for surface cleaning. Technosol’s capabilities include:

Wide range of projects

• Wall coating systems

Matt Bradley says Technosol has plenty of work on, including crack injection and structural repair work at the University of Canterbury, which has been ongoing for four years. It is also doing industrial coatings at the Canterbury Waste Treatment Plant, and is carrying out a significant number of lowmobility grout lift and re-level work on residential house slabs.

Technosol staff undertaking coating work at the Air Force Museum at Wigram

E-Blast is an eco-friendly surface preparation that can clean brick, block and stone without opening up or causing damage, while restoring and protecting the character of artifacts.

• Wall systems • Wall strengthening systems • Flooring systems • Industrial flooring systems • Architectural flooring systems • Waterproofing flooring systems • Seismic solutions • Eco-blast systems • Crack injections.

Technosol Construction Solutions PO Box 6433 Upper Riccarton Christchurch T (03) 338 3663 E technosol@technosol.co.nz www.technosol.co.nz — Advertising Feature

TAKE THAT NEXT STEP AND ADVERTISE! CONTACT US TODAY!

www.canterburytoday.co.nz January/February 2015 | 59

Focus| Shardlows Packaging

The packaging specialists Talk to Nadia Marinelli, managing director of Shardlows, the packaging specialists, about the business she leads and her face lights up with pride. That’s not surprising because Shardlows has been in operation since 1965, so are celebrating their 50th Anniversary in 2015. Such successful longevity is a remarkable achievement indeed. “My stepfather, Mike Shardlow, started the business from his garage in Oliviers Rd,” explains Nadia. “Initially he sold 3M and other office and stationery products, but then his customers began asking for different products and so he branched out into other items. He became so busy that he employed his first staff member who delivered orders on a push bike.” Shardlows moved to its current premises in Saxon Street, Phillipstown in the 1970s and Mike Shardlow continued to operate it until his death in 2013. Nadia began to work with her stepfather some 20 years ago and stepped up seamlessly into the managing director’s role when that became necessary. Taking a prominent place on the office wall are photos of founder Mike Shardlow, because Shardlows is very much a family firm. Shardlows now stocks one of the widest ranges of packaging products and options in the South Island. They have paper bags, carry bags and polythene bags, protective wrapping, strapping and tubing, washroom and cafeteria supplies, markers, knives, tapes and adhesives, even

asbestos related products, cleaning products and building supplies. If they don’t stock a product they will source it going to great lengths to obtain specific products or alternatives for their customers. Indeed Shardlows’ success can be attributed to its excellent customer service along with extensive product knowledge.

and more personal service. Delivery is free in the Christchurch area for all orders over $25 and we do freight orders all over the country.” Congratulations to Shardlows on their 50th Shardlows Packaging Many of the staff have worked at Shardlows for Anniversary and many more successful years in business. 20 Saxon Street more than 10 years and can virtually anticipate Phillipstown customers’ needs. No man stands alone Christchurch “We don’t have high minimum purchase The team at Shardlows recognise and thank the T (03) 389 3014 quantities; no customer is too small and we also following suppliers for their support during the E sales@shardlow.co.nz sell direct to the public,” Nadia says. “We have many years: 3M Adhesives & Tape Solutions, www.shardlow.co.nz our own full time drivers so we can offer a faster Pacific Hygiene and Tape Spec. — Advertising Feature

TAKE YOUR BUSINESS TO THE NEXT LEVEL Providing high quality, innovative health care and industrial products for consumers and professional markets. Through continuous development we are leaders in health and hygiene.

Congratulations Shardlows on your 50th Anniversary

51 Arrenway Drive, Mairangi Bay, Auckland P: 09 477 5700 | www.pacifichygiene.com

Stick with Quality Congratulations to Shardlows on their 50th anniversary •

Proud suppliers to Shardlows of NZ’s most expansive & diverse range of SELF ADHESIVE TAPE PRODUCTS 100% NZ OWNED & OPERATED

60 | January/February 2015 www.canterburytoday.co.nz

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NEW ZEALAND’S TAPE SPECIALISTS

Focus | Southern Woods Plant Nursery

A growing future Southern Woods Plant Nursery was established on a patch of bare land in 1987, growing predominantly eucalyptus and acacias for fuel-wood and shelter belts. Since those first seeds were sown the company has grown at a fantastic rate, to now produce more than 750,000 trees per year with more than 500 varieties. Southern Woods recognise the company is in both the production and service industries simultaneously, therefore combining quality trees with unbeatable knowledge and customer service is of paramount importance to the team of 25. Marketing manager Robyne Hyndman says “All of our service staff are trained in horticulture and/or tree crops, and are on-hand to provide informed advice to customers.

The nursery is located on five hectares of excessively drained Paparua stony silt loams on State Highway 1, approximately 10 km from Christchurch, and produces vast amounts of trees for Solid Energy’s Stockton Mine on the West Coast. One of the other main purposes Southern Woods’ grow for, is the planting of shelter belts and hedging, ideal for the open Canterbury plains.

Southern Woods supplies vast amounts of trees for Solid Energy’s Stockton Mine on the West Coast

“All trees are conditioned and hardened to survive potentially harsh planting sites. This dedication to quality and service has resulted in the development of strong customer relationships and a high level of referrals. We thrive on the success of our customers’ plantings.”

With an increased demand for New Zealand native trees during the past few years, Southern Woods has increased its capacity to supply a variety of natively grown, eco-sourced plants to keep up with the market needs.

Current projects include: SOLID ENERGY Location: North of Westport, West Coast Year started: 2000 Type of plants involved: All eco-sourced natives Number of plants involved per year: 70,000/ 100,000

SOUTHERN MOTORWAY Main contractor working with: GSL Ltd Year started: 2011 Type of plants involved: Native plants Number of plants involved per year: 65/100,000

Sustainable and Sunsmart Southern Woods is proud to be the main supplier for the Cancer Society’s Sunsmart Programme and also participate heavily in the Environmental Education for Resource Sustainability Trust’s ‘Paper4Trees’ Project.

With potentially sizeable contracts on the horizon, it’s clear that Southern woods is looking forward and, as the saying goes, they certainly can see the wood for the trees. Southern Woods Plant Nursery 1133 Main South Road Templeton Christchurch T 0800 800 352 E info@southernwoods.co.nz www.southernwoods.co.nz — Advertising Feature

GSL congratulates Southern Woods on their recent success with the Farringdon Sensational Selwyn Awards. GSL provides a one stop shop for your • Landscaping • Site works • Civil earthworks • Open space maintenance • Building works • Mechanical repairs GSL pride themselves on working with you, the client, to produce innovative, efficient processes to complete your project on time and within budget. Visit our website at www.gsl.co.nz or phone us on 03 349 0634 to discuss your project.

SPRING HAS SPRUNG The Perfect Planting Time

Come and see our AMAZING DISPLAY GARDENS CALL NOW for your free catelogue! 0800 800 352 www.southernwoods.co.nz | Main South Road, Templeton, Christchurch

www.canterburytoday.co.nz January/February 2015 | 61

Focus| DNA Structures

DNA Structures builds beautiful homes

Directors Andrew Lill (left) and Don Francis

Quality homes from start to finish Building a house should be fun and exciting, not stressful and difficult. If you want a simple building process that leads to a beautiful home, look no further than DNA Structures in Christchurch.

The company is an award winning business that offers a complete building service, from initial concept and design through to completion.

Careful construction is another huge focus for DNA Structures, which prides itself on building homes of impeccable quality.

Directors Andrew Lill and Don Francis say offering a total building package is one of the main reasons customers choose to build with DNA Structures.

Andrew has been designing homes for more than a decade and has created all of the company’s stunning and innovative home designs. He ensures there is no wasted space, which helps keep prices competitive.

The company’s market is wide and varied. Working within a range of budgets, it ensures careful design and planning are key ingredients for a successful home.

Don, who is a fully licensed building practitioner with vast experience in the industry, says DNA does the whole job. “We can price plans for

people or we can sit down with them and design their own home, suited perfectly to their own site. “Our high level of quality is how we get repeat work. We make the entire process easy and enjoyable for all our clients.” The company employs its own craftsmen, which ensures quality and standard of finish is maintained throughout every home. DNA Structures offers a simple building process that is laid out clearly to clients before their project begins.

AAC PANEL CLADDING SYSTEMS, EXTERIOR PLASTERING SPECIALISTS.

CONTACT

PROUD TO BE ASSOCIATED WITH DNA STRUCTURES. Mark Laffey Email: mark@cladx.co.nz Phone: 027 600 1234

62 | January/February 2015 www.canterburytoday.co.nz

James Lowe Email: james@cladx.co.nz Phone: 027 600 1238

www.cladx.co.nz

Focus| DNA Structures The company provides a cohesive process throughout each design and build project, whether it is architecturally designed or integrated renovations, or clients’ own designs; there are no limitations with DNA Structures. This process is designed to make the construction or renovation of your home as easy as possible, and includes the following steps. Consultation: DNA Structures meets with you to discuss your brief and budget. Design: Its architectural designer will come up with a design that meets the brief and budget. Contract: Once the design has been finalised and approved by you, a small non-refundable fee will be invoiced to allow DNA Structures to develop the plans further and prepare pricing. The fee will be deducted from the construction price and itemised in the pricing documentation. Building consent: Once the contract has been signed, DNA will send all required documentation to the council to gain consent. Construction: Once consent is granted, construction will begin.

Guarantee: A Masters Builders’ guarantee can be issued.

A 2014 Registered Master Builders’ Gold Award winning house in Halswell, built by DNA Structures

Handing over the keys: This is a very exciting time for you. Once you and DNA are happy with your new home and final payment has been made, the project manager will meet you onsite and hand over the keys to your new home.

DNA Structures won a gold at last the 2013 Master Builders’ Awards for this Pegasus home

During construction: DNA’s project manager will arrange regular onsite meetings with you at various stages of the build, as well as meetings with subcontractors.

Visit www.masterbuilder.org.nz for more information.

We are pleased to be a supporter of DNA Structures Ltd

Experts in MYOB and Xero implementation & training

Increasing your profits and enhancing your business strengths is our aim when working with you on your business. Contact Matt Donaldson or Craig Burrowes on 379-1620 and ask them about the services we provide to help you reach your desired results. 92 Russley Road, Christchurch ┃www.walkerdavey.co.nz www.canterburytoday.co.nz January/February 2015 | 63

Focus| DNA Structures Award wining homes DNA Structures’ beautiful homes are not just admired by their occupiers - they’re also winning awards for their quality design and construction. The Christchurch company has won several Registered Master Builders’ House of the Year awards, including a regional gold award in the $450,000 - $600,000 category this year for a home in Halswell. Last year DNA Structures won a gold award in the same category for a home in Pegasus. It also won silver awards in 2012 and 2013. Don says the awards are a reflection of the high-quality work achieved by the business. DNA Structures is now building a third home for the owners of last year’s winning home in Pegasus. This repeat work is a feature of the company. Building with DNA Structures is a simple, enjoyable process

“Our high quality is why we get repeat work and it’s reflected in our awards,” he says. “We’re a young company and to achieve such good quality is very hard, but it’s something we’re managing to achieve.”

Interior design DNA Structures offers a comprehensive interior design service that will help you create the perfect home.

64 | January/February 2015 www.canterburytoday.co.nz

DNA Structures helps Cantabrians dreams come true

Qualified interior designers Jo Cattermole and Jess Francis will help you with choosing everything from colours, flooring, and window treatments to roofing, cladding and joinery options.

At A Glance| Skevington Contracting

Focus| DNA Structures

The right equipment for any task Rolling out the red carpet for its 10 year anniversary is Skevington Contracting - a family operated business focussed on the mining and construction industries.

The excavator had to be specially designed for New Zealand road conditions.

Due to customer demand, Skevingtons in Palmerston offers a broad range of services covering the West Coast, Southland and Otago region, and includes civil construction, dam construction, heavy machine hIre, underground mining ground support, labour hire, hiab hire, crane operation, alluvial gold mining and general earth works. With growth of 241 percent Skevington Contracting was listed at number 36 on Deloitte’s 2014 Fast 50. They will make sure your choices reflect your personality, are functional and within your budget.

DNA Structures Limited 64 Carmen Road Hornby Christchurch T 0800 DNA WAY (362 929) E info@dnastructures.co.nz www.dnastructures.co.nz

Interior design testimonial “Jo Cattermole’s innovative flair, design and colour ideas, together with her friendly, personable nature, gave us complete confidence to pursue her suggestions with comfort and reassurance. The end product - our beautiful home - being great testament to her ability.” - Pauline and Doug Sutton, Christchurch

— Advertising Feature

Company director Blair Skevington started his career as a baker, but his entrepreneurial spirit was aroused at the age of 19 when he took on the lease of a rundown hotel with a business partner. In addition, Blair started contracting work and was eventually offered a full time position with Oceana Gold on a drill rig. He then progressed to become a crane driver for Macraes, before establishing his own business, Skevingtons, in 2004. Skevingtons offers New Zealand’s largest hydro excavator, which took nine months to build and three months to make its way to New Zealand from Canada by sea.

Skevington Contracting Limited 121 Tiverton Street Palmerston Otago T (03) 4651 880 www.skevingtons.co.nz — Advertising Feature

HCD Flow Technology offers a wide range of fluid handling and conveyor belt products to customers throughout New Zealand and the South Pacific.

• Design • Technology • Brands • Service • People 301 Vogel Street, Dunedin T: 03 455 7657 F: 03 455 7687 E: sales.dun@hcdnz.co.nz www.hcdflowtech.co.nz

At A Glance| Little Vintage Espresso Proud suppliers of Aluminium Joinery to DNA Structures

Home cooking with a twist Best described as serving nana’s old recipes with a twist and amazing coffee, Little Vintage Espresso has a unique vintage and rustic feel in the town of Amberley.

FIRST WINDOWS & DOORS CHRISTCHURCH 7 Langstone Lane | P O Box 20352 | Christchurch Ph: 03 375 0700 | Fax: 03 354 5426

Partners Vanessa Hanna and Matthew Rudge, along their daughter, moved back from Australia to pursue their dream two years ago. In April, 2013 they transformed a small side street office into a vintage style boutique café named Little Vintage Espresso.

“There’s not a coffee that Matt hasn’t memorised and is making it before they’ve paid!” Favourites include the all day big breakfast, BLT, cheesecakes, gluten/dairy-free orange and almond cakes, as well as fresh berry and banana smoothies, and freshly squeezed juices such as orange and ginger root. Matt was a finalist in Barista of the Year in Canterbury “which was a huge compliment being in our first year in New Zealand!”

Opening times: Mon – Fri: 7.30 – 4pm “It genuinely has a great local community feel to Sat: 7.30 – 3pm the place, but we also get the tourists travelling Sunday closed on the inland scenic route through to Rangiora and Mt Hutt,” Vanessa says. Little Vintage Espresso With a focus on quality, affordable homemade baking with personality, many regulars pop in for a chat and even help to take out the furniture at 6.45am.

Proudly supporting DNA Structures 291 Dyers Road, Bromley, Christchurch

t: 03 373 6049 e: info@dyersroaditm.co.nz

www.dyersroaditm.co.nz

20 Markham Street Amberley 7410 Canterbury T (03) 314 9580

— Advertising Feature

CHARTERED ACCOUNTANTS

Proud to support Little Vintage Espresso 1B Pound Street, Amberley – every Wednesday Ph: 03 314 8717 21A Main North Road, Christchurch Ph: 03 352 1076 | E: janet@jcl.org.nz

www.canterburytoday.co.nz January/February 2015 | 65

Focus| Aotearoa New Zealand Association of Social Workers

Protecting the vulnerable Social workers work with society’s most vulnerable, including those affected by domestic violence, elder abuse and our youngest citizens – children. In that context, getting things wrong is costly.

plan and promote a range of events to celebrate 50 years of ANZASW and 2014 has seen a year of celebratory events.

“Getting it wrong can be devastating.” It’s a fact which demonstrates the importance of the industry tasked with supporting the very fabric of society – our families.

“From then a large number of employers required social workers to become members of ANZASW, because the competency of members was assessed independently,” Lucy explains.

For 50 years now, the ANZASW has been supporting social workers, providing a framework for best practise, encouraging professional development and providing resources to its members. The ANZASW is a membership organisation run for and by its members.

Yet 11 years after voluntary registration was introduced, there is no compulsory registration process for social workers. “In New Zealand, anyone can call themselves a social worker, without any specific skills or qualifications, a fact which can have dire consequences. The year 2003 marked the change in public perception with social workers becoming more accountable in the public arena. But it hasn’t gone far enough.

“The 1964 establishment of the association was a coming of age for the industry,” co-chair of the C50 team, Fiona Robertson says.

“It was a reflection of social workers' understanding their professional responsibilities and their obligations to safe practise. The aim was to provide a forum for social workers to improve their standing, to affiliate with international bodies and to provide a public forum for discussion.” A self-regulating body, the ANZASW introduced “Social workers work with extremely vulnerable competency standards and five yearly population groups and can make a significant competency assessments in 1989, well in difference to those lives,” Aotearoa New Zealand advance of industry registration – a statutory Association of Social Workers (ANZASW) chief but voluntary registration system introduced executive, Lucy Sandford-Reed explains. in 2003.

Lucy Sandford-Reed

In 2012 the ANZASW Board appointed a working party – known as the C50 Team – to

Working on the future Catalyst would like to congratulate ANZASW for 50 years of delivering support and professional development for New Zealand social workers. We have partnered with ANZASW since 2011 to implement modern technology solutions that benefit ANZASW members in the digital age.

model that ANZASW had developed, created the design for Mahara and the ANZASW website, and conducted workshops for members and staff in the use of Mahara.

ANZASW originally asked Catalyst to deliver an ePortfolio system. After talking to its members, the Association decided on Mahara as their ePortfolio. Mahara is a New Zealand open source project that is now used by organisations around the globe.

Catalyst is a company of talented open source technologists, originally formed in New Zealand and now with offices in Australia and the UK. We specialise in developing, deploying and supporting enterprise grade systems and their related services.

During the last two years, 1,300 ANZASW members have logged into Mahara for their professional development. Forty percent of all portfolios are now submitted electronically.

As a free and open source software company, we understand the importance of community. We value the opportunity to work with ANZASW, which is committed to supporting the heroes in our own communities.

Mahara is one component of the Learning Exchange that ANZASW set up to encourage its members across the country to participate in discussions and further their learning and professional development. Catalyst provided initial consulting on how to implement Mahara into the Learning Exchange

Catalyst would like to thank ANZASW for choosing to work with us. We look forward to continuing this partnership as ANZASW supports the vital work of New Zealand social workers for another 50 years. Nga- mihi nui me te aroha nui.

Christchurch Office: Level 1, 284 Kilmore St Christchurch 8011, NZ 66 | January/February 2015 www.canterburytoday.co.nz

Postal address: PO Box 13155 Christchurch, NZ

Ph: +64 (0) 3 963 3733 E: enquiries@catalyst.net.nz W: www.catalyst.net.nz

Focus| Aotearoa New Zealand Association of Social Workers

Members of the Otago branch gather after tree planting

association will continue to provide a body of up to date literature to its members.

“We fully support mandatory registration; social workers work with our most vulnerable and they need to be seen as qualified, professional practitioners.”

“Sometimes it can be a matter of breaking down complex legislation, like the recent introduction of the Vulnerable Children’s Act, providing a summary guide for social workers who don’t have time to break that down,” Lucy explains.

Throughout the past 50 years, the association has seen a significant change in the educational requirements for the industry, which has moved from a two year diploma to a three year degree, and now to a four year degree. “We’re also leading the way in bi-cultural policy. Internationally we have been one of the leading associations in recognition of indigenous populations, ensuring Maori are part of the constitutional structure is something which is very important to us.” The next 50 years will see the association increase access to education, with webinars available for people who are unable to commute. The ANZASW continues to make legislative submissions on behalf of its membership, when pending legislation could have a negative effect on the population of social workers, and the

Aotearoa New Zealand Association of Social Workers T (03) 349 0190 www.anzasw.org.nz www.socialworkhistory.nz — Advertising Feature

• Professional development

New Zealand, through the association, has had a global impact and we’ve been represented at an executive level in the International Federation of Social Workers since 1996.

Advancing social work The ANZASW has a long history of advancing the social work profession in Aotearoa New Zealand.

“That allows us to gain knowledge at an international level, but also impart New Zealand information into a global context. New Zealand is held in high esteem; we’re a small country which stands up for what we believe.

It provides a wide range of services for our members, including, professional development, competency assessment and recertification, indemnity insurance, advocacy and online forums for professional exchange. It has local branches, roopu and special interest groups throughout the country.

“We represent the needs of our members; it’s about doing things which assist our members to be the best practitioners they can be, it’s about advocating and promoting the value of social workers as a respected profession. It’s about being a resource to our membership.”

Become a member The ANZASW provides a wide range of services for members including: • Competency assessment and recertification • Indemnity insurance • Advocacy • Online forums for professional exchange. The ANZASW encourages membership participation through: • Local branches • Roopu • Special interest groups.

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gary@fatweb.co.nz | 0800 444 090 | www.fatweb.co.nz www.canterburytoday.co.nz January/February 2015 | 67

Focus| Orix New Zealand

Fleet management made easy Vehicles were designed simply as a means for getting from A to B. But for the business owner, the commercial fleet has become a critical component of successful day to day business operations. By releasing available capital tied up in non-income generating vehicle assets, while maximising the efficiency and value of company fleets, Orix New Zealand’s Christchurch branch is assisting a wide range of local businesses, both large and small, to find innovative ways to manage their vehicle needs and reduce costs. “We take a holistic approach to all vehicle categories,” Orix sales executive, leasing and finance, Isaac Savage explains. “Whether you run one or 1,500 vehicles, we can provide fleet leasing, management and finance. We look like a car yard, but we offer so much more than that.” A highly effective method of increasing cash flow and the removal of high upfront costs, vehicle leasing allows you to simplify your fleet maintenance and management costs into flexible monthly payment terms. “We offer tailor made solutions applicable to the nature of your business and cash flow requirements,” Isaac says. “What’s more, you can restructure your terms half way through your leasing period, enabling your vehicle needs to meet your changing circumstances or cash flow requirements.” Orix New Zealand is a part of the global Orix Group, the largest fleet management group in the Pacific Rim and one of the largest in the world. The company remains at the forefront of the leasing industry but has also diversified and expanded into a multi-faceted financial services organisation, offering branches in Christchurch, Auckland and Palmerston North. As one of the world’s largest non-bank finance organisations, Orix is recognised as a leader in commercial finance and, with operations in 34 countries, the company has built a wealth of knowledge and experience which is hard to beat. As an international leasing company, Orix offers a large range of high quality ex-lease vehicles. Usually just one to three years old, the vehicles have been well maintained, most with full service histories available, are of excellent quality and make great value buying.

Bridgestone are proud to be selected as preferred tyre supplier to ORIX 68 | January/February 2015 www.canterburytoday.co.nz

Bridgestone Excellent quality products, Globally recognised brands Excellent service Excellent coverage nationally Accurate billing

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Focus| Orix New Zealand The company’s fleet management capabilities mean that even if you don’t have Orix vehicles, your company can still get the benefits of warrant scheduling, servicing, payment of infringement notices, accident and breakdown assistance, and driver training for a simple fixed fee.

you’re looking for, allowing them to formulate an appropriate mix of fleet leasing, fleet management and rental services to meet your commercial needs. “We’re here to help the customer as best we can and we will go above and beyond to ensure we meet their needs, whether you’re a one man band, or a multi-national with thousands of staff,” Isaac says.

Orix recently pioneered the novated lease option for enhanced employee salary packaging. This opens up new channels for vehicle ownership and allows an employee with a vehicle allowance to purchase and retain ownership of their vehicle - even if they leave the company. There are significant savings to be made and the flexibility brings new innovation to the lease-to- Orix New Zealand own market. 61 Moorhouse Avenue The ability to provide leasing, management and Christchurch T (03) 353 1900 finance ensures the centrally located business is in a strong position to provide a total one stop www.orix.co.nz

— Advertising Feature

solution to a company’s vehicle needs.

Obliged to vacate its former premises for the proposed inner city sports stadium, Orix’s Christchurch yard has simply moved 500 metres down the road to 61 Moorhouse Avenue, a purpose built car yard which has proved better suited to the company’s needs. The team of five has been selected for their ability to go above and beyond for their customers, who range from a local one man band, through to some of the country’s largest companies. Unlike those classic sales yards where you are accosted the moment you step onto the site, Orix takes a laid back, non-intrusive approach to sales. Purchasing or leasing a vehicle is a considered process and the sales team really take the time to understand what sort of vehicle

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www.canterburytoday.co.nz January/February 2015 | 69

Focus | Christchurch Engine Centre Cleaning Project

Collaborative approach pays dividends on complex project It started from an enquiry for a fume extraction and scrubber system, and resulted in the design and building of the new engine cleaning system for Christchurch Engine Centre (CHCEC). The project comprised of 35 1,400 litre stainless steel tanks, walkways, structural supports, fume extract and a scrubber system to remove toxic vapour. A project valued close to $1 million was a good one for Taymac Stainless to secure. The company headed the challenge by utilising diverse in-house capabilities and partnering with other local firms. A stainless steel fabricating company established in 2011, Taymac Stainless manufactures high quality stainless steel products for a wide range of sectors, including dairy and food processing, mining industry and architectural products, offering specialised equipment such as industrial fans, wet scrubbers and other pollution control equipment. It was the diverse range of specialist expertise within Taymac’s associated companies which saw them win the contract for the engine

The design of the tanks and fume extraction was completed by Vortex Engineering with Taymac Stainless manufacturing insulated “The initial enquiry came through our and non-insulated tanks, fans, scrubber tower mechanical engineering firm Vortex Engineering, and the external flues. Taunton Engineering which designs dust and fume extraction manufactured and installed the walkways and systems. Once we understood the client’s structural supports for the tanks and Airtight total requirements, we were able to offer manufactured and installed the stainless ducts other manufacturing and installation services. from each tank to the external fans. Effectively we bundled the three major parts of Farra Engineering helped with fabrication of the project into one.” the cleaning bay tanks for the project, enabling It’s not just the company’s ability to call on Taymac to meet the required time-lines. Roberts its own internal capabilities, but rather the Engineering provided the machining services for support from a wide range of local businesses the tank connections, while Contex Engineering which made the project a success. “This was provided the hinging systems, complete with a complex project that required a group of bushes and pins. Fabtek Industries provided the companies coming together to share their skills CNC turret and folding components, Autobend and resources,” Peter says. provided the laser cutting and tube bending cleaning tanks, general manager Peter Stanley says.

services and Ewing Construction supplied and installed the steam lines. The design from concept to manufacturing was completed through design program Solid Works, enabling the company to provide access for other suppliers. “It was our ability to offer a solution to a complex build in one package which enabled us to secure the engine cleaning project,” Peter says. Taymac Stainless Ltd 56 Tahuna Street Wainoni Christchurch T 03 384 2833 E sales@taymacstainless.co.nz www.taymacstainless.co.nz

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70 | January/February 2015 www.canterburytoday.co.nz

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Taylors Manufacturing (Taymac), Taymac Stainless, Taurus Engineering (Taunton), Vortex Engineering and Airtight Solutions Locally owned, our goal is to exceed customer’s expectations, with a complete commitment to customer service. The Group’s diversity, experience and ability to pool resources is what we believe give us our edge.

Medium to heavy engineering including design and manufacture of Boilers, Fans, Tanks and General Engineering. Taymac has just celebrated 135 years in business. Taymac has a well equipped workshop utilising modern plant and equipment. This includes CNC MG Plate Rolls (28mm x 2600mm), CNC Dye Press Brake (4100mm), Kinetic K2000 Plasma Cutter (6000mm x 2400mm) and Plate Guillotine. Specialising in both mild steel and stainless steel fabrication. As well Taymac has an in-house design department, machine shop, spray booth and fitting shop including dynamic balancing machine (up to 2000mm diameter) Taymac also has a metal castings division, importing a full range of quality castings, forgings, spinnings, pressings and repetitive machining services, covering all grades of materials to meet our customer’s specification and requirements. Taylors Manufacturing Limited Trading as Taymac 19 Taurus Place, Bromley, Christchurch 8062. Freephone: 0800 829 622 Tel: 389 7149 | Fax: 389 7078 sales@taymac.co.nz www.taymac.co.nz

Process Plant and Architectural stainless steel metalwork including design installation and fabrication of stainless steel plant and equipment. Taymac Stainless is a dedicated stainless steel fabricator, specialising in high quality stainless steelwork including, handrails, balustrade, gutters, RWH and down pipes, bench tops and canopies for the commercial, food, dairy process industries and architectural sectors. The initial enquiry from Christchurch Engine Centre was for a fume extraction and scrubber system. It lead to the design, build and installation of the new engine cleaning system for Christchurch Engine Centre (CHCEC). The project comprised 35 tanks, walkways, structural supports, fume extraction and a scrubber system to remove toxic vapour. Taymac Stainless headed the challenge by utilising diverse in-house capabilities and working with our group companies. Taymac Stainless Limited 56 Tahuna Street, Wainoni, Christchurch 8061. Tel: 384 2833. | Fax: 384 2834 sales@taymacstainless.co.nz www.taymacstainless.co.nz

Structural steel fabrication and installation, rollers and medium to heavy general engineering. A year has passed since Taunton moved to its new and larger premises which has allowed it to expand into an efficient structural steel fabrication and installation company. No job or project is too small and we see ourselves as a very competitive player in the fast paced rebuild. Working together with our group companies we are able to complete significant structural and architectural steelwork fabrication and installation projects including the new Tait Communications and Blood Centre buildings, Kaiapoi Aquatic Centre, Rangiora Town Hall refit, Hagley Oval, Rugby Park as well as fabrication and installation of the structural steel work to support the tanks and walkway for the Christchurch Engine Centre. Taurus Engineering Limited Trading as Taunton 200/4 Maces Road, Bromley, Christchurch 8062. Tel: 381 5089 | Fax: 281 8328 info@tauntonengineering.co.nz www.tauntonengineering.co.nz

Design, Build, Project Manage and Install Air Pollution Control Systems.

Design, Build, Project Manage and Install Dust and Fume Extraction systems.

Vortex Engineering is a ‘design and build’ Mechanical Engineering company with over 25 years experience in the industry. Its fully qualified engineers have significant experience and expertise in the air pollution control industry which allows it to design and install pollution control and dust/fume extraction systems and materials handling solutions. These systems and solutions are tailor made to suit the specific needs of the client, so that they are easy to maintain whilst providing a long service life.

Airtight has significant experience in the dust and fume extraction industry and is a leading supplier of dust and fume extraction systems and filtration solutions across a variety of industries. Combined with the experience of internationally recognised suppliers including Nederman, Nordfab and Norres it can provide clients with systems that are highly efficient, with unbeatable reliability, low energy consumption, and full compliance with all mandatory requirements.

The fume extraction and scrubber for the Christchurch Engine Centre is an example of Vortex design/ build expertise used. With our group companies we were able to complete the manufacture and installation in-house.

Airtight has branches located in Auckland, Christchurch, Sydney, Brisbane and Melbourne and is the largest stockist of duct and flex in New Zealand and Australia. It is Airtight experience and customer support that have allowed us to become the preferred supplier for major woodworking machinery companies.

Other major projects have been completed for industry throughout New Zealand and Australia. Vortex Engineering Limited 19 Taurus Place, Bromley, Christchurch 8062. Tel: 366 8255 | Fax: 337 6122 sales@vortexeng.co.nz www.vortexeng.co.nz

Airtight manufactured and installed the Stainless Ducting for the Christchurch Engine Centre completing the connections from the tank to the fans. Airtight Solutions Limited 19 Taurus Place, Bromley, Christchurch 8062. Freephone: 0800 247 844 Tel: 389 5013 | Fax: 389 5014 sales@airtight.co.nz www.airtight.co.nz

Conductive Education’s stepping stone to independence

Conductive Education Canterbury (CEC) offers educational programmes for children and young adults who are living with physical disabilities and motor disorders such as cerebral palsy. Its aim is to enable each individual to gain maximum independence and to teach them skills which can be transferred into their everyday lives. In 2008 the organisation purchased a property in Phillipstown, looking towards building two accessible homes that will meet the needs of people with physical disabilities as they make the transition to independent living in the community. While the earthquakes have slowed things down, construction of the first home is now underway with completion scheduled for late February 2015. The property is close to the city, Polytechnic and bus routes and will be available from March 2015. Enquiries from prospective tenants or other organisations involved in providing care

“

and support to people with disabilities are welcomed.

roof and Lumberworx assisted with the timber beams for the project.

“We chose the location mainly for its proximity to the Christchurch Polytechnic, bus routes and the city,” CEC president Grant Slevin explains.

Macaferri, Dux Industries and Winstone Wallboards have also been supportive to the project. “We are extremely grateful for the generosity of these firms,” Grant says “they have all shown a real interest in what we are doing.”

“The mix of accessible accommodation downstairs and regular accommodation upstairs is intended to enable disabled and able bodied people to live together, whether as flatmates or through live-in care arrangements.”

What Conductive Education does

When the project is completed, the rental return from these homes will be used to financially support the ongoing running of the CEC preschool, supporting the future generations of children and families who have to live with disabilities.

Established locally in 1990 by a group of passionate parents, CEC offers a preschool designed to support the ongoing needs of children with motor disorders such as cerebral palsy. These young people have fully alert minds however, their bodies let them down.

“The project will hopefully provide some long-term security to CEC, which is a relatively small early intervention service provider offering a specialised service to a small number of preschool children,” Grant says.

As these children have grown and moved into the mainstream schooling system, Conductive Education units have been established at Addington Primary School, Cashmere High and the newly established Adults Centre.

A wide range of local businesses have provided products and services for the construction project designed by MacDiarmid Architecture. Project management firm Tudor Property Group is overseeing the project constructed by Lightning Construction.

The hard work and dedication of parents has placed Conductive Education Canterbury in a position to now build its first accessible home for physically disabled young adults. “We see this housing project as an opportunity to extend our care for the wellbeing of our children into their early adulthood as well.”

Texco Group has carried out site works with Isaac Quarry supplying metal, Smart Sparks has provided electrical services and products, Placemakers has donated timber products and assisted the project by kindly sourcing donors. Metalcraft supplied and installed the

CEC programmes have been designed to improve all areas of development: fine motor (hand skills); gross motor (sitting, crawling, standing, walking); communication and social skills;

We are extremely grateful for the generosity of these firms, they have all shown a real interest in what we are doing. - CEC President Grant Slevin

“

Do you remember moving out of home for the first time? The feeling of independence, the sense of adventure? It’s a feeling that isn’t superseded by physical disability

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cognitive skills; self-help and life skills. All the while supporting and educating parents and whanau on practical ways to understand their child’s needs and how to assist their child to reach realistic goals. Catering for children from birth to six years of age, CEC preschool is based at Addington Primary School, operating during the school term with children attending anywhere from one to three sessions per week. “Conductive Education aims to give them the ability to be active in their life and community, by taking a holistic approach to their problems” Grant says. “We feel very fortunate to be in a position to take this to the next stage in their lives. These children and young adults deserve every opportunity to live their lives to the fullest and we are thrilled at the generosity of so many people and businesses in the construction community who have helped us. “This project will provide a wonderful home for many people for a very long time to come.” Donors are still coming forward, so contact Conductive Education if you would like to be involved in the project, or would like to discuss tenancy or leasing options.

EARLY INTERVENTION FOR CHILDREN WITH MOTOR DISORDERS

Conductive Education Canterbury 22 Brougham Street Addington Christchurch T: (03) 372 1399 www.cecanterbury.org

Food Distribution and Production | Service Foods

Service Foods increases its capacity Service Foods is one of New Zealand’s largest privately owned and operated food service distribution businesses, supplying a wide range of customers including hotels, restaurants, cafes and manufacturers.

existing 5,000 sqm chilled/frozen/ambient premises in Otahuhu.

Its range of products includes dry, frozen, chilled, fresh seafood, imported foods, with fresh produce and butchery being the latest addition to the range.

by freight. Director Aneil Balar says Service Foods’ proactive and competitive operation has ensured its success will be ongoing.

Service Foods is working to expand its reach across New Zealand from its two locations in Auckland and Christchurch. The company has acquired many businesses in recent years as part of its growth strategy, with further acquisitions planned in the future.

This ongoing success has been realised with the company’s brand new fresh foods division, opened on December 1 to provide customers with an even greater range of product choices.

It includes its own butchery where fresh meat will be cut to order daily. It will contain a custom built fresh produce operation which will source and supply a wide range of fruit and vegetables. Fresh fish will also be caught and processed daily.

It currently covers Auckland, the Waikato and Canterbury by truck and other regions

New fresh foods division

The division is the latest development within the 20 year old company, involving the construction of a new 3,000 sqm building adjacent to its

Aneil says while Service Foods has experienced huge growth during the past 10 years, the new fresh foods division is one of its biggest developments.

“By processing in-house we can customise requirements for our clients and ensure we deliver the freshest quality possible.” Aneil says the produce division will increase Service Foods’ capacity considerably and provide a one-stop shop solution to its clients.

“The whole team is service orientated; we go out of our way for our customers to source products that others give up on.” Service Foods Limited would like to thank the following companies for their support: packing solutions specialists Copac, Canterbury Fresh Lamb and Canterbury Industrial Scrubbing.

Service Foods Limited 220 Cumnor Terrace Woolston Christchurch T (03) 389 9909 www.servicefoods.co.nz — Advertising Feature

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Blending Solutions Liquid & powder product packaging Product labelling Product bundling Product pack/hold Warehousing and distribution From bulk supply to retail packaging Vertical form fill & seal Haccp based Food Safety Programme

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Proud to support Service Foods

100% Canterbury owned and operated | Providing services nationwide www.canterburytoday.co.nz January/February 2015 | 73

Food Distribution and Production | Brink’s Chicken

Brink’s brilliant chicken Brink’s Chicken is celebrating 60 years as New Zealand’s favourite chicken supplier. Not many of us can have failed to sample Brink’s delicious fresh or frozen chicken product range since the brand launched in 1954, such is its universal popularity. Brink’s is one of the nation’s leading producers and distributes of fresh and frozen poultry products to a wholesale and retail distribution network. It is the Brink family’s enduring values that today set the company apart. As early pioneers in the New Zealand food industry, Brink’s adopted a core of family values: Loyalty, commitment, respect and hard work were all traits expected of workers and management alike. During the years Brink’s has adapted well and continues to thrive, carving a niche for quality product and developing a strong brand across a broad and innovative product line, proudly 100 percent New Zealand owned and operated. National sales manager, Fred Hugues has strategically guided the brand’s expansion plans. “By launching new products such as the exciting ‘Ready to Cook’ Schnitzel varieties, Kebab’s and a new free range chicken range, we have kept our brand young but are still known for fantastic quality.” Brink’s goes to incredible lengths to provide pure, healthy and natural chicken. All HRF.pdf MAF 8250 CasPak Brinks Advert 1 regulations are surpassed from a quality control

perspective. Birds are raised in modern well ventilated and equipped barns. Free to move around, the chickens have access to food and water 24/7 and enjoy a comfortable, healthy environment. All Brink’s chickens are naturally healthy, barn raised or free range and are guaranteed free of any hormone supplements and genetic modification. By expanding the business via strategic takeovers, organic growth, diversification of product lines and establishing a Christchurch Hub, Brink’s have been able to enjoy controlled growth. “We deserve our reputation for quality, dependability and reliability over 60 years. ”We care deeply on three fronts,” he says. “Firstly for our product quality and range and secondly, we care for our staff in order to create the excellent and trustful working environment we all enjoy, and finally, we care for the Brink’s brand and reputation.” Brink’s products: • Brink’s Fresh Chicken • Best Bird (Halal) • Free Range Chicken • Good to Go • Hospitality Range. Brink’s Chicken 1308 Main South Rd (SH1) Christchurch 8441 T (03) 347 8369 E21/11/14 sales@brinkssi.co.nz 5:10 pm — Advertising Feature www.brinks.co.nz

Proudly supporting Brink’s NZ Chicken Providing Sustainable Solutions for the New Zealand Food Industry For all enquiries please call 07 887 0300 or visit www.wallace.co.nz

74 | January/February 2015 www.canterburytoday.co.nz

Good & Services | Volstead Trading Co.

Best in the business Taking a nod from the heady days of the 1920s, the Volstead Trading Co. is a den of serious style.

But it isn’t a case of ‘style over substance,’ in fact it’s anything but, as Volstead was voted Best Bar at the Zest Food Awards 2014, topping out nine other finalists. And it’s easy to see why; Volstead’s eraoriented décor, fine fare and sumptuous suds make for an irresistible combination. Opened in late 2011, the back-alley bar provides a venue where friends come to sit and lounge, chat, drink some international or local craft beers and relax in a nonchalant environment – surrounded by an eclectic mix of furnishings and entertained by melodies of local musos. It is quite apparent the discrete entrance and name which bears no resemblance to a bar is in true Speakeasy style – the underground bar culture that became prevalent during the dark days of prohibition.

These prohibition era night clubs were renowned for being inconspicuous establishments snuck away from the public eye – often hiding behind an almost invisible façade with a light above the door as an indication something more was available within. The Volstead Trading Co. is just that. Hidden behind a nondescript door with a small lantern light hovering above, the exterior looks just like any other to be expected down an alley way. Yet when you walk into the converted space, it immediately takes you back to the days of prohibition where floosies, mobsters and moles were all regular visitors. Obviously the clientele of today’s bar are not quite so underworld, but the environment almost makes you do a double take of all who enter. The décor creates not only points of interest, but gives a sense of darkness and depth to the bar. In the summer, the gathering place is a little less subtle, as garage doors are flung open with tables set up in front, to allow the sparkling westerly sun to warm patrons. The name is a poke of fun at Andrew John Volstead, an American member of the US House

of Representatives between 1903 and 1923, and an instrumental figure in putting together the National Prohibition Act of 1919 which saw the introduction of prohibition in 1920. The alcohol from those days was often homebrewed coming from boot-leggers. In a way the list of alcohol sold at Volstead is also in recognition of those days, with craft beers from New Zealand and all around the globe featuring on the board and served chilled to perfection to those wanting something a little less ordinary. So whether you’re a beer connoisseur or just looking for somewhere a little different to enjoy the company of friends, try the Volstead Trading Co. It provides a casual environment with a relaxed atmosphere.

Glass door refrigerated displays Deep fryers Cool rooms Work benches Ice machines Heat pumps Water coolers & purifiers Counter top hot / cold displays Deli wall displays Ice cream cabinets …and many more. If we don’t have it, we can get it for you, and if we can’t get it, we’ll build it for you!

0800 871 117 03 389 8268

Volstead Trading Company 55 Riccarton Rd T (03) 343 6688 E info@volstead.co.nz www.volstead.co.nz — Advertising Feature

Good on ya, Volstead!

We’re proud to be a part of your success story We’ve been serving the South Island Hospitality industry for over 30 years, specialising in the design and installation of beer and post-mix systems. Find out how we get places like Volstead to pour the perfect beer visit us online at appliedbeveragesystems.com or phone us on 027 433 8071

Proud to support the Volstead Trading Company

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CONGRATULATIONS VOLSTEAD TRADING CO FROM THE TEAM AT HOP FEDERATION BREWERY 438 Main Road, Riwaka Phone 03 528 0486 Open from 11am daily www.hopfederation.co.nz

www.canterburytoday.co.nz January/February 2015 | 75

Education | Nelson College for Girls

World class education for young women Nelson College for Girls has been providing high quality, affordable education for young women in the South Island for more than 130 years and enjoys a reputation for being one of the best, most nurturing and supportive boarding colleges in New Zealand. “Clarice Johnstone House (CJH), where all boarders stay, plays a major role in the wellbeing and success of our girls,” explains principal, Cathy Ewing. While CJH provides the bricks and mortar, it is the tightly knit school community – teachers, boarders and day girls - who provide the unique ‘fabric’ and family atmosphere of the college. The house system is also an important part of the culture. While years 9-12 girls live in CJH and avail themselves of the excellent facilities for study and recreation, Year 13 girls are permitted to live more independently in the new Levels building, enjoying individual bedrooms and shared lounge/kitchen facilities. Healthy, respectful and positive competition is encouraged among the houses on an academic, sporting and cultural level, although all boarders belong to the Whangamoa house, which gives those girls a deeper sense of community and family in their ‘home away from home’. This might explain Whangamoa House’s regular success in inter-house drama, choir and sporting championships. Academically too the college is very strong, with high levels of performance recorded at all NCEA levels and 2013 leavers being awarded

25 scholarships for university study throughout New Zealand. The College has an active Old Girls’ Association who organise regular functions and reunions to cement the many lifelong friendships that endure. Nestled in the sunny and warm beauty of the Tasman region, Nelson College for Girls is an ideal education choice for your daughter, offering as it does, superb value for money, a rich 130 year heritage, paired with a modern learning environment and a set of values that shine through each student with obvious pride. The school’s motto of “Pietas, Probitas et Sapienta” (loyalty, honesty and wisdom) is also reflected in the values the school adheres to at all times and are most apt in today’s modern age.

The Nelson College for Girls values are best summed up in PRIDE P – Personal excellence, at all times. R –Respect for all, always. I – Integrity in everything we do. D – Diversity is good and positive. E – Empathy and caring for others.

Nelson College for Girls 400 Trafalgar St South Nelson T (03) 548 3104 E boarding @ncg.school.nz www.ncg.school.nz — Advertising Feature

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76 | January/February 2015 www.canterburytoday.co.nz

Ph: 03 548 8699 | E: info@beggsmusic.co.nz

Proud to be partners by providing meals to Nelson College for Girls since 1998 “One of the largest food service providers in the southern hemisphere.” www.alliancecatering.co.nz

Sport | Grasshopper Soccer

First steps on their field of dreams Grasshopper Soccer is New Zealand and Australia’s number one non-competitive soccer programme for children from the ages of two to 12. New Zealand has been long regarded as a predominantly rugby-focussed nation, but it appears the love of soccer, maybe spurred on by the FIFA World Cup 2014, is experiencing somewhat of a popularity surge of late. Grasshopper Soccer Canterbury recognises the importance of helping children get involved

in the game from an early age to develop their skills in a friendly, enjoyable environment.

After all, Lionel Messi and Christiano Ronaldo both made their international impact in the U20 competition more than 10 years ago.

Founded in 1990 and fronted by ex-All Whites manager, Ricki Herbert, Grasshopper Soccer has two decades of experience helping to integrate the game of football with the youth of New Zealand.

Christchurch Grasshopper and New Zealand Football Fern representative, Annalie Longo says “The U20 World Cup here in New Zealand will help shift the mindset, development and growth of football in New Zealand.

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The world stage is the dream for any budding soccer star or starlet and when the FIFA U20 World Cup arrives in 2015, our nation will be afforded the opportunity to gaze upon the future big names of the game.

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“It’s extremely exciting to have some of the game’s future stars playing right here in our backyard. It will be great exposure for the sport and an opportunity to showcase and witness the world’s best up and comers.”

go about it is to check availability online, or like the Facebook page for regular updates. The emphasis on taking part rather than triumphing helps children focus more on developing skills and enjoying practise, rather than solely focussing on outcome. Soccer is a team sport, but individual skill and cohesion are important factors in long term development. “We ask for our younger classes that parents are actively involved. We believe in building strong healthy relationships with parent and child. “We encourage fun, fair play and sportsmanship in all sessions. The programmes are specifically designed to keep children active, develop their motor skills, balance, co-ordination and fitness. The children learn to interact with others and work as a team.”

For anyone interested in enrolling their potential Enrol your Grasshopper today and who knows, Grasshopper into a local course, the best way to they could become globe-trotters, plying their skills in the English Premier League or donning the all white of Real Madrid (and New Zealand) in years to come. Print with Distinction

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Hospitality | Sherborne Motor Lodge

A home when you’re away from home Earthquake repairs can be stressful enough without worrying about where you’re going to live while they’re being done. With this in mind, the Sherborne Motor Lodge in central Christchurch is the answer to all your worries, offering quality 4-star accommodation close to the city centre. Situated in St Albans it can accommodate up to six people per unit for short term stays, or for several months, depending how long your repairs take. New owners Malcolm Graham and Vince and Barbara Moreton have worked hard since purchasing it to tidy up the motor lodge, which is located on Sherborne Street, just two blocks up from Bealey Avenue. <

The Sherborne Motor Lodge

Ideal accommodation during repairs While Sherborne Motor Lodge is popular with holidaying families, business travellers and free independent travellers, it is particularly well suited to Cantabrians displaced by earthquake repairs to their own homes.

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“We offer free unlimited internet and Sky guest select with 50-plus channels. We also have a range of DVDs to choose from.” Malcolm says customer service is a big focus for the motel’s new owners, who go out of their way to give customers what they expect.

“Join us at Sherborne Motor Lodge in beautiful Christchurch. We take immense pride in the way “Our great location is the big thing for people having earthquake repairs done,” Malcolm says. we present our units and we will go out of our “They want to be handy to either home or work. way to ensure your stay is a comfortable and We’re very well located for people with homes in relaxed one.” St Albans, Richmond, Papanui and Merivale.” The Sherborne Motor Lodge is within walking distance of a variety of shops, bars and restaurants and is only a 15-20 minute walk (1.5km) from the city centre and is on a direct bus route into town. The motel offers a range of accommodation, including studio rooms and one- and twobedrooms units, some with spa baths. “We can accommodate up to six people in one unit and all rooms are serviced daily and have cooking facilities. We have free parking and laundry facilities onsite,” Malcolm says.

Sherborne Motor Lodge 94 Sherborne Street St Albans Christchurch T (03) 377 8050 T 0800 743 726 E stay@sherbornemotorlodge.co.nz www.sherbornemotorlodge.co.nz

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