Auckland Today #97

Issue 97 |  December 2012/January 2013

www.aucklandtoday.net.nz

Hot off the grill Just one year young and already the best restaurant in the country means The Grill’s Sean Connolly has plenty to smile about Selling yourself online Have you got a results-driven marketing mantra for 2013?

A voice for small business SME Business Network co-founder Tenby Powell talks about delivering influence

Getting the crowd on your side Using online networking to get projects up and running

Risky business Most SME’s simply aren’t prepared for the next event

The employers’ guide to a budget Christmas

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It doesn’t have to cost an arm and a leg to make staff feel valued

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News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 2230-6188

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Issue 97 December 2012/January 2013

Issue 97 | December 2012/January 2013

www.aucklandtoday.net.nz

Hot off the grill

Contents Viewpoints

Features

In Business

6 Working life

11 Property

30 Initiatives

Olly Newland previews what the 2013 real estate market might have in store

Buy NZ Made’s mission to keep it local, Tepid Baths majestic makeover, Composite Helicopters changes the aviation game, Architectus transforms city spaces and Scott PHS has automated warehousing that works

Workaholism - the respectable addiction

Just one year young and already the best restaurant in the country, The Grill’s Sean Connolly has plenty to smile about Selling yourself online Have you got a results-driven marketing mantra for 2013?

A voice for small business SME Business Network co-founder, Tenby Powell talks about delivering influence

Getting the crowd on your side Using online networking to get projects up and running

Risky business

6 Strategies Thinking about selling up? Then strike while the iron’s hot

Most SME’s simply aren’t prepared for the next event

RR

The employers’ guide to a budget Christmas It doesn’t have to cost an arm and a leg to make staff feel valued

nds Thousa worth rs of dolla Rewards er of Read is issue! in th details ge See pa

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News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 2230-6188

Auckland Today

Issue 97

31,989

7 Management Business strategist Kevin Vincent talks about driving sales success

7 Politics Labour Party leader David Shearer on creating commercial opportunities

ABC circulation as at 30/09/12

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PRODUCTION Ian Knott           PRODUCTION MANAGER Carolynne Brown    PRODUCTION CO-ORDINATOR Jenna Day          DESIGNERS Janelle Pike Jarred Shakespeare Sarah Betman

8 Small business Time management expert Robyn Pearce on the difference goal setting can make

Conflict solution specialist Dr Mary Casey talks about how to deal with difficult task masters

9 Marketing Vaughan Reed from Labyrinth Solutions on easing the pain associated with online marketing

14 Business tips Are you being tough enough to get results you want?

15 Selling yourself online Have you got a results-driven marketing mantra for 2013?

With a third reality TV series just put to bed and his one year old eatery, The Grill already considered the best in the country, celebrity chef Sean Connolly is tasting his fair share of success

18 Interview Kat Gee and her jewellery brand Kagi’s sparkling journey

9 Online Website designer Suzanne Carter’s top tips for spring cleaning your site

20 The employers’ guide to a budget Christmas

10 Technology

It doesn’t have to cost an arm and a leg to make staff feel valued

Gadget guru Ian Knott reviews two Belkin offerings delivering seriously smart viewing

10 Events diary This is where you find out what’s on near you

RR Reader rewards in this issue… • Save $50 off business cards with Colourama on page 3 • Win great Belkin gadgets worth $550 on page 10

SME Business Network co-founder, Tenby Powell talks about delivering influence

The Geyser Buillding, Louis the Goldsmith, Sutcliffe Jewellery, Dunedin as permanent destination, protecting your property’s value with AMAC, Creative Arch design and Alexandra Park gears up for Cup Week

49 Business Development How Thexton Armstrong helps profit margins, Quality Hotel Parnell, Liquid Automation and Bestow gifts

56 Goods and Services Victor Hydraulics, getting noticed with NZ Sign Solutions, Global Biz Pro, Fountains Funeral Directors and Corporate Cabs

60 Hospitality Southern Spit Roast & BBQ Catering Co brings it to your place, The Fox sports bar is your local home of emotion, Whenuapai Bakehouse and Café and ultimate retreats at the Eagles Nest

64 Transport and Motoring All the automotive equipment you’ll ever need at George Stocks

68 Property and Construction

Realising your property’s potential with Catalyst 2, Concretec NZ, George Grant 24 Getting the crowd on your side Engineering’s designer steel services, Black Watch Construction’s high-end building Using online networking to get projects up services and Ray White’s and running property professionals

26 Risky business Kiwi SME’s cite a major incident as their biggest risk, yet most simply aren’t prepared

27 Lifestyles

• Save up to 80% on printer ink cartridges and toners with Toner Direct on page 25

28 Hot spots

• Grab a free sample pack of Canidae all natural dog food on page 48

40 Focus

22 Q&A

• Get $100 cash back with Oteha Valley Insurance Services on page 15

72

A cool collection of items to style your life

Three French Polynesian destinations – one budget, another mid-range, and one to blow the bank

• Get six free bottles of wine from myjobspace.co.nz on page 51 • Buy two SafeBottles and get a third free on page 61

Disclaimer: This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication. Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2012 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

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The 2012 AUT Excellence in Business Support Awards reveal the best in the business and the plan to inject a little downtown life

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12 Local moves

• Save 20% of any main meal at The Fox on page 62

Conditions of entry: One entry only per person and must be sent on the official entry form or as otherwise stated. Entry is free and open to all residents of New Zealand. All entrants must be over the age of 18, proof of identity and date of birth may be requested. Employees and their immediate families of Academy Publishing, the promoter and agencies associated with any promotion in this publication are ineligible to enter. Winner(s) will be notified by email/phone. The judges’ decision is final, no correspondence will be entered into. No responsibility is accepted for late, lost or misdirected mail. Prizes are not transferable or redeemable for cash. Academy Publishing, the promoter and agencies associated with any promotion in this publication shall not be liable for any loss or damage whatsoever suffered (including but not limited to direct or consequential loss) or personal injury suffered or sustained, during the course of prize winning travel or in connection with any other prizes won. Academy Publishing, the promoter and agencies associated with any promotion in this publication accept no responsibility for health, luggage, insurances, travel, personal expenses and transfers other than specified. Entries remain the property of Academy Publishing, the promoter and agencies associated with any promotion in this publication and cannot be returned. Academy Publishing, the promoter and agencies associated with any promotion in this publication reserves the right to photograph and publish winners. Entries may be used for further marketing purposes by Academy Publishing, the promoter and agencies associated with any promotion in this publication but are not made available to any third party.

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4 December 2012/January 2013   www.aucklandtoday.net.nz

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Viewpoint | Working life/Strategies

Workaholism the ‘respectable’ addiction

Thinking about selling up? Then strike while the iron’s hot

Karen Degen is the owner of Set Free with EFT, a company that changes mindsets to create business success. Email karen@setfree.co.nz or visit www.setfree.co.nz

Wikipedia defines a workaholic as a person who is addicted to work. Although overworking is almost a respectable addiction, it is as dangerous as any other addiction and needs to be treated by a professional. Overworking or keeping busy is merely the symptom. The real issue is an aversion to quiet time, because in that quiet time we are alone with thoughts and feelings that may be uncomfortable or distressing. Workaholics feel the need to be busy all the time, to the point that they often perform tasks that aren’t required or necessary. When life gets challenging we look for ways to escape the stressful thoughts and feelings we are experiencing, even if just for a little while. Escape mechanisms like alcohol, smoking or drugs are well recognised, but many people don’t recognise overworking as one.

Overworking has the added benefit of making the person feel important. In our culture, being stressed and busy has almost become a badge of honour and there can even be a sense of shame in admitting you are not super busy. We need to take steps to change this culture to engender a healthy work/life balance. Men are often the ones who unconsciously choose overworking or keeping busy as their escape mechanism, while women often choose food. That is of course a generalisation, but an interesting one. At the core of it many people don’t feel worthy, or of value, hence their ‘need’ to work more. There are a number of reasons why this particular escape mechanism might be the most damaging of all, even more so than drugs and alcohol. The most obvious is that your health may be affected. Additionally, if you are physically absent and emotionally unavailable to your family then relationships, either with your spouse or children, will suffer.

It would seem counterproductive to overwork when stressed, but in fact it is a very effective escape mechanism. If we keep busy enough we don’t give ourselves time to think or feel. This is especially true when the uncomfortable thoughts and feelings stem from issues outside of the workplace.

Overworking or keeping busy is not emotionally healthy. In the absence of professional help, the best solution for stress is to give yourself the time and space to work through the uncomfortable thoughts and feelings, rather than escaping from them. Unfortunately, like many addicts, this is not always something we have control over.

If relationships at home are strained, or if home is not a place where we can feel at peace, then spending more time at work can seem like the easier option. Even when at home a workaholic is likely to keep busy by doing odd jobs or projects, or perhaps spending much of their time exercising or playing sport, making them emotionally unavailable to their family.

Although we may not be prepared to admit the addiction in ourselves, a good manager will seek to prevent employees from succumbing. According to Wikipedia, “Workaholism is not the same as working hard. Despite logging in an extraordinary amount of hours and sacrificing their health and loved ones for their jobs, workaholics are frequently ineffective employees”.

Richard O’Brien is the director of operations at www.nzbizbuysell.co.nz - specialists in assisting anyone serious about buying or selling a business

Unsure markets, less spending, tougher times and tighter money have seen a drop in business for sale listings, as those who would have normally listed their business for sale hold back in order to work the cash flow, waiting for improved profits and a more buoyant economy. While the decision to sell your business needs careful thought and planning, there are a number of reasons why you may want to move sooner than later: 1. Under supply Just like with property, it’s easier to sell a good house and get a good price when there are limited numbers on the market. There are buyers with the money looking for good, stronger businesses now. While there are still many opportunities out there, there has been a drop in quality listings. Good businesses are selling. Buyer traffic has been relatively stable however, buyers are more discerning and comment on the lack of quality businesses that are on the market. 2. Improved profits A number of business owners are reporting improved sales and income. Having cut expenses and adapted their business model in order to survive the last three years, many businesses are now lean, mean and well placed for buyer scrutiny. 3. Buyers are out there There are corporate buyers, private groups and individuals with significant funds

looking to put it to use through strategic acquisitions and business investments. If you own a healthy and profitable business then it’s a seller’s market for you – and banks are still interested in strong businesses. 4. Holding on too long Some business owners will grow tired and lose the passion for their business before they get to sell. Loss of interest can see a decline in business, as businesses take energy and attention to keep them in shape. Waiting too long with hope alone won’t make your business more desirable. Often it’s better to cash-out than burnout, and start enjoying life once again. 5. Baby Boomers exiting on mass New Zealand has a huge number of selfemployed people and a large percentage of these people are from the baby boom generation. As this generation start to sell and step away from their businesses, a smaller supply of generation of X’s will be seeking to invest. Unfortunately an over supply of average businesses is likely to result in a number of businesses failing to sell. 6. Plan your business exit If you are considering cashing up and selling your business now, or even in three years time, then you should start planning to ready your business for sale to maximise your chances of a sale, and to get your best return in what could become a crowded and competitive marketplace. Groom your business for sale. Ensure all systems and procedures are documented and in place. Make sure your financial records reflect a healthy and strong business that someone will want to buy.

Come and visit us at 7/1 Greenwich Way, Unsworth Heights Ph: 09 443 6731 E: olivebutchery@yahoo.com 6 December 2012/January 2013   www.aucklandtoday.net.nz

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Viewpoint | Management/Politics

Managing sales success

Creating commercial opportunities

Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited. www.vincentnugent.co.nz

Few salespeople succeed by performing one skill, activity, or behaviour well. Considering that there are a multitude of skills, behaviours, strategies and actions that make up the “complete salesperson”, how does the sales manager know which buttons to push, what actions to take for development purposes? Most sales managers rely on revenue (increase, decline, or flat) to determine who needs help the most, and if they can find time, they try to pinpoint a deficiency and go to the rescue (often too late, focusing on the wrong problem). What sales managers need is a simple system, with minimum time investment, to organise and monitor activity, predict where the problems will occur and then focus on the right solution at the right time. An effective managing performance system will enable the sales manager to:

• Contact activity • General behaviour • New business pipeline • Product mix • Sales revenue • Selling skills • Strategy execution • Territory management. Each of the above critical success factors is further defined by performance indicators (the next step) which provides key performance measures for each. In tracking activity for any one of the critical success factors that impact sales performance, if the manager notices a shortfall or change in a performance indicator, this should trigger the move to the next step, which is simply getting a more defined or finite fix on the issue or identifying the performance gap. The critical success factor for “selling skills” identifies four areas as gains or gaps to review – they are: • Call planning

• Recognise performance “warning signs and symptoms” before they become problems

• Probing needs/opportunities

• Analyse performance indicators

• Handling resistance/closing.

• Develop their people by identifying gains and gaps in expected performance

As part of the analysis of or for each sales team member, the sales manager has to monitor other critical success factors to see if there are other gaps. Assuming the gap is serious, or there are multiple gaps in other factors, the sales manager can move to the next step with confidence.

• Determine root causes of performance problems and choose solutions • Select the most appropriate actions to reinforce gains and eliminate gaps • Follow a system to drive sales performance and results. The first challenge is to simplify the sales manager’s job by identifying major priorities so they can target what’s important and not “get lost in the traffic”. Critical success factors all interact to a degree and they enable the manager to focus on priorities which ultimately define performance. The interacting critical success factors are: • Account penetration • Administration

• Benefits/presentation

The final step in the on-going process is acting on the solution. Many sales managers fall back and assume “one solution fits all” problems, but they need to have a full menu of solutions and be skilled in their use and application. Our model provides 10 viable solutions, many of which are positive to offer reinforcement or to create improvement. They range from appraisal (can improve minor performance gaps) to training (when knowledge or skills reinforcement are called for), but a full complement must certainly include coaching, counselling, and communicating expectations.

David Shearer is the MP for Mt Albert and leader of the Labour Party

I grew up in South Auckland. My parents worked hard and saved hard. They gave me a great start in life and instilled in me the importance of working to make a difference and to improve people’s lives.

Firstly, to get people into jobs we will pay employers the equivalent of the dole if they take on apprentices. We will also require companies that win significant government contracts to take on apprentices.

I spent a great deal of my life doing that through humanitarian work in countries torn apart by violence, poverty and disease.

We know that exporters are being crippled by the high dollar so we will give the Reserve Bank more tools to tackle that issue, so its focus is broader than just inflation.

Five years ago, I arrived in Iraq. The job in front of my 500-strong team was overwhelming; to rebuild a country ravaged by war and decades of corruption. From a sandbagged room in Baghdad, I ran a $2 billion effort to build schools, hospitals, power stations and water supplies. This work taught me about the importance of being hands-on at the top, not sitting back and shrugging when things go wrong, saying “the job is just too big” or “it’s someone else’s responsibility”. It also taught me that it’s about being smart in your approach rather than just throwing money at problems. I grew up in a household where nothing was put on tick. I know the value of money and I know how to manage it. That’s why I’m committed to running a prudent government that keeps debt down.

Secondly, we want to help businesses come up with new ideas and products, so we will give them a tax break for research and development.

Labour will also introduce universal KiwiSaver to build a pool of money that can be invested in our businesses, while also creating a secure retirement nest egg. It’s about giving New Zealand businesses and workers the opportunities they deserve. It’s about supporting people who are prepared to do the hard graft and removing the roadblocks in their way. We’re not getting that now. All we are getting is a promise that a brighter future is just around the corner but it never arrives. That’s why the number of Kiwis who’ve given up on New Zealand and headed to Australia under National is now more than 170,000. I don’t want us to continue to lose our best and brightest. That’s why I’ll fight back for a future that delivers opportunities for all New Zealanders.

I also know that to improve people’s lives and to grow businesses and communities, we need to invest in them. There are smart and cost-efficient ways to do that. At the moment, we are on a path to decline and constant struggle. I won’t accept that. I’m too proud of New Zealand to accept second best. It’s time to fight back and that includes building wealth on the back of our Kiwi ‘can do’ attitude, supporting our businesses and exporters so they can grow and find new markets for their products and helping create new, high value jobs so that people can get ahead. There are a number of concrete steps Labour will take under my leadership.

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North Shore: 09 444 8355 | Central: 09 379 5430 | Panmure: 09 527 2461| Papakura: 09 297 7386 www.aucklandtoday.net.nz   December 2012/January 2013 7

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Viewpoint | Small business/Tactics

Goal setting for small business Robyn Pearce is a time management expert, helping people turn time challenges into high productivity and the life balance you desire. Visit www.gettingagrip.com

Usually when I approach people with the question “What are your goals in life?” I am met with one of two glib answers often accompanied with a not-so-subtle eye roll. People either tell me that they want to win Lotto so they can sail off in to the sunset or, on the other end of the spectrum, that their only goal is to make it through the day without pulling their own hair out. Many of us have good intentions or some idea of where we would like to be in 10 years, but only three to five percent of people have clearly defined, established goals set in place. It is crucial to set definitive long-term goals for ourselves to ensure we have the appropriate sailing attire ready for when that sunset finally arrives. If you have ever done any programmes on setting your business’ vision or writing a business plan, no doubt you’ve been advised to write down your goals. But – have you done it? Or have you done it just for your business, and forgotten the rest of your life? If you haven’t yet written your goals down (and it’s the writing down that’s the critical bit) use these steps and get started - it’s easier than you think: Find a quiet spot. Whether it is your office or bedroom or favourite park, you need to be somewhere you feel comfortable and where the ideas will flow. Limit interruptions; don’t attempt it while other people are trying to engage with you, and remember to turn off your phone. Think as far into your future as you can. At least a year out and ideally much further ahead. What do you want your life or business to look like in five or 10 years?

Don’t limit yourself. Forget ‘realistic’ for now. Nothing is too small or too large. Dream big. It isn’t your imminent tasks or relatively easy projects we’re interested in at this stage. They come later. ‘Realistic’ is entirely too limiting for long-term dream goals. Who wants to be realistic? Or only choose goals that are easily achievable? How boring! Be very specific. Goals need to be specific and larger goals should be broken down in to small, achievable blocks that you can work towards on a weekly or monthly basis. Don’t say ‘I want to make more money’, or ‘I want to retire at 55’. Instead describe what you need to do to achieve this, and break it down into chunks. Find or make pictures to represent your words and thoughts. A good idea is to make a collage, a poster, a scrapbook or some kind of visual reminder. Pictures are incredibly powerful. Put them wherever you’ll see them constantly – it might be your fridge, office wall or your bathroom. After a while they’ll become wallpaper and you’ll hardly notice them most of the time. However, the message continues to impact your sub-conscious. It might take some years, but you’ll be amazed at the result. It is so easy to get lost in the seas of emails, voice messages, obligations and errands that seem to control our day to day lives, but by setting goals we are able to clarify what is truly important to us. So please, take out a pen and paper and jot down the things that you hope to someday achieve. Otherwise I can assure you, your dreams will sail on by while you stand with two feet firmly planted on the shore.

Write your goals down. Many people question the significance of this, but the reason for it is that putting your thoughts down on paper forces clarity. Similarly, there is nothing more rewarding or motivating than physically ticking off your goals one by one. When writing goals many people tend to focus on only the professional aspects of their lives. It pays to look at the bigger picture, as for many of us, our work and home lives are intertwined, especially if running a business from home. Try breaking your goals up into sub-headings such as; mind, body and wellbeing, business and workplace, relationships, family and home, career, prosperity, money and time, people, community and contribution. Structure helps us think.

Dealing with difficult task masters Dr Mary Casey is a conflict resolution specialist and founder and CEO of the Casey Centre, a leading integrated health and education service

Maintaining a professional working relationship with your boss is important, so how do you address their behaviour without it souring? Every boss is different and so you need specific strategies to most effectively deal with them.

The slave driver A master delegator, this type of boss ensures staff work well into the night, with no mention of time in lieu. When another employee leaves, you may also suddenly find yourself doing their job, too. Set the boundaries of what your hours are; work within these hours and within your scope. A good idea is to check with your boss that your job description is the same.

Instead of trying to change someone, the best The detractor course of action is to enact strategies that Does your manager shift the blame to you focus on dealing with their behaviour, rather or other staff whenever results fail to come than trying to change their personalities. in or something goes wrong? Do they take The micromanager credit for good results you have achieved Does your boss want a meeting with you on your own? This type of boss is not just several times a week, be cc’d in every insecure but a master manipulator. email, and check your work on an hourly The best way to deal with this situation is to basis? While this behaviour can be annoying put your concerns in writing. It’s important initially, eventually it can make you doubt that you outline the issue and the outcome. your own abilities. You may write something like “I’d like to say Micromanaging has nothing to do with your exactly what occurred so that you know why work quality – it’s about your boss. Develop a I’m upset”. They will more often than not strategy to find a good balance between the agree with you. They will also be careful of micromanaging and your freedom. blaming you or taking due credit away. Suggest a dedicated meeting time and create a list of successful projects you’ve worked on to prove your work quality. Be honest - let your boss know you feel they’re monitoring your work too closely. The non-communicator They come and go without telling you, don’t give staff an opportunity to contact them when they need them and never give performance feedback. Observe if they use the same behaviour with all staff. If so, it is not something to take personally. Communicate through notes or emails, and set deadlines for responses – such as “please respond by Tuesday, and if I don’t hear from you I assume the proposed action is okay”. As these bosses are emotionally withdrawn, it may be hard to communicate with them, so ask open-ended questions.

The bully If someone uses their physical presence to intimidate, shout at people around other staff, or is not open to hearing or taking on suggestions or ideas, then they’re a classic bully. Stand up to them and you may find they back down. Ask them not to yell or interrupt. When a situation gets heated, use their first name and ask them if they can outline exactly what the problem is. The bottom line In some instances, be prepared to leave if necessary. An employer’s habits won’t change overnight, but if after many attempts to improve fail, it may be best to move on. Weigh up whether the effects on your health, your emotional state and your personal life are worth staying in the job for.

The drama queen This type of boss seeks drama in the workplace, or tends to worry or panic over every incident. It’s important not to give them the attention they crave. Remain calm and, if possible, ignore over-the-top behaviour. Gossip monger What do you do when your boss is the source of office gossip and conversations eventually lead to discussing people? Work on constantly changing the subject from people to positive things. Let your boss know in the first few minutes of gossiping that you’re not interested. You can do this simply by refraining from commenting.

8 December 2012/January 2013   www.aucklandtoday.net.nz

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Viewpoint | Marketing/Online

How to make online marketing easier

Spring cleaning tips for your website

Vaughan Reed is the managing director of Labyrinth Solutions. Visit www.webtocloud.co.nz

A recent marketing survey undertaken by Labyrinth Solutions, canvassing 50 of the biggest companies in New Zealand, found two universal sources of frustration in the current economy. The first issue related to reduced marketing budgets combined with increasing expectations of teams under pressure. The second recurring issue involved keeping up with a rapidly changing web environment. We approached the marketing departments of many of New Zealand’s leading companies, national and international, and asked them to nominate their biggest frustration and their biggest issue. Amazingly, they almost all highlighted the same themes.

We’ve always focused on the ‘long-term’ for our clients. We’ve found that clients who have regular contact with us, and utilise our regular strategy sessions, achieve online success with their website. We wanted to really encourage this type of client partnership and Web to Cloud achieves this with its all-inclusive pricing model. Labyrinth is the first premium web company in New Zealand to be offering the subscription web to cloud service. We have been operating for 12 years and we can still offer a web design service that involves up front costing, but we are finding more customers are interested in the new concept.

Subscription pricing provides significant advantages for marketers. The cost of the website project moves from capital expenditure to operational expenditure – Labyrinth Solution’s response to the often this helps to streamline budgeting. In repeated problems involved changing the way addition, businesses can easily assess the the website market could be delivered, by return on their online investment against creating a web to cloud alternative. their monthly costs. The premium website design platform uses a subscription-based pricing model. In reducing Results from the questionnaire highlighted the sometimes prohibitive set up cost of the upfront costs, our website directly creating a premium website and the difficulty addresses key concerns that marketers of managing a website with limited resources. face when establishing and maintaining a Other issues included the desire for businesses successful website in today’s tough to be able to clearly see the value of their economic climate. online solution and the return on With the cost of high-end websites ranging this investment. from $20,000 upwards, the option of a monthly fee is preferable to many companies The majority of survey respondents struggling with cash flow issues, as it spreads recognised the importance of having a risk and minimises the need to fund major clear online strategy and ongoing strategic outlays for web solutions that can sometimes support, but several expressed a lack of time have short-term viability. or available expertise from their website providers in this area. We are de-risking it for our clients and wearing that risk ourselves, but the pricing The web environment is changing rapidly and structure ensures we are all motivated to many companies are struggling to keep up. achieve improved outcomes. It is in our They lack the skill and resources in house and best interest, as well as theirs, to get it budget constraints may preclude outsourcing right. We are looking to establish long term relationships. We need to deliver on outcomes for expertise. It surprised us how many of the same issues were nominated by the range of which have been set. companies we surveyed. Responsive and reliable web systems Marketers face getting results online in a In creating long term partnerships, the web challenging if not painful economy. Web to company is assured that the cost of the Cloud provides a robust, future-proof solution website will be recovered and the client is that will ensure businesses reach their assured of a responsive, reliable and capable business goals. web management system.

Suzanne Carter is the business development manager for website design and development company Limelight Online Ltd. To find out more visit www.limelightonline.co.nz

As we are now racing towards the end of the year, it’s the ideal time to get your website ready for the New Year ahead by giving it a good old spring clean. You’ll be amazed at the difference a little attention to detail, a few updates and some simple changes can make to the look, feel and performance of your site. Some of these tasks might require the help of your web developer, but don’t worry I’m not talking about a major overhaul here – just a few easy (yet highimpact) ways to spruce up your site and breathe life back into it. Here is your website spring cleaning check list: 1. Review your content Read through all the content on your website and make sure that it is all up to date and accurately reflects your business and your products or services. If you have had no newsletters since 2010, then you should remove that page from your website, as it is best not to have them on there if they are that out of date.

4. Test your website on different browsers Browsers such as Chrome, Internet Explorer, Firefox and Safari are always releasing updates and this means your website may not be looking that flash on some of them now. Check out your website on each of the major browsers and make sure everything is looking how it should be. If not, get in touch with your developer and ask them to fix this for you. 5. Add new images Just like content the wrong image/photo can create a bad first impression. The presence (or absence) of good images speaks volumes about the perceived quality of the products or services you offer. 7. Add some fresh content It is absolutely critical if you want to do well on search engines such as Google, that one of the main tasks you need to be doing is making sure your website is constantly updated with new content. Having a blog on your website is a great way to achieve this. A blog can also showcase your industry knowledge and provide you with that extra bit of trust and credibility.

8. Update products, service descriptions and prices Revisit your product or services pages and check that all of the content is still relevant. Also, make sure there are no spelling or Have the prices changed? Is the product grammar mistakes. If you can’t spot an error still available? from a mile off then ask someone who can. 9. Add new testimonials 2. Your call to action Even if you’ve already got some outstanding Do you have a strong and clear call to action testimonials on your site, it doesn’t hurt to that is repeated throughout your site? You change them from time to time. Ask recent need to tell users what to do when they clients for feedback. go to your site. Should they call you, email 10. Check your forms you, make a booking or subscribe to your Have you checked all your online forms newsletter. If you don’t clearly tell them recently? If not, make sure you revisit them what to do they won’t do it! and fill them out as if you were a client. Are A strong call to action will increase your all the fields still relevant or should there online conversions by a significant amount. be some necessary additional ones? Does Sometimes it is the small things that make the form submit OK or was there an error the biggest difference. message? As the person who completed the form did you get a copy sent to you 3. Check your copyright date by email? Does your website proudly display “Copyright 2009” in the footer? The In conclusion message this gives is that you have not So, get your duster out, your polish at updated your website for several years the ready and start working through this and so who knows what information is checklist and your website will have the still relevant. wonderful spring clean it fully deserves.

Happier Kids, Teachers, Parents Tiny Tots - academically researched programme in your Centre will teach you how to create secure attachment for children – the foundation for their future academic achievements and happy life.

$450 for training of all your team + promotion of your website Reserve your place now info@childconnection.org.nz Visit our website and complete our contact form www.childconnection.og.nz

During 3 hours workshop we will teach you: 1) Games that children play between themselves 2) Massage skills that relax children 3) Homework for parents www.aucklandtoday.net.nz   December 2012/January 2013 9

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Viewpoints | Technology

News | Events Diary

Seriously smart viewing

I review a lot of gadgets and if I’m to be honest, many of them blur into a techno-haze of more megapixels, better screens or greater portability. But every now and then a product comes along that makes even a cynical old techhead like myself jolt upright and take notice. One such product is @TV Plus. This stylish and clever little box from Belkin facilitates remote viewing of your television from anywhere you have an internet or 3G connection. TV can be effortlessly streamed to your iPad, iPhone, Mac or Android powered device wherever you may be. But that’s not all - you can also pause live TV and record what’s playing on your portable device provided you have enough storage memory available. Belkin is a company that lives and breathes plug-n-play devices and @TV is no exception. Set up is as easy as hooking up a network cable from your modem, plugging your Sky or Telstra decoder into the component or composite ports (not HDMI) on the back of the @TV box, and then from the box to the ‘AV IN’ port on your TV. A small remote blaster is placed in front of your decoder to allow the changing of channels remotely. Then simply download the app onto your portable device/s and once you’ve given your TV a name and password, you’re good to go. Within the app itself you can change the quality of the video (streaming at the highest quality isn’t recommended over the 3G network) and bring up a remote control that can do most things your normal remote can do (the programme guide isn’t yet available in NZ). Unfortunately @TV doesn’t allow you to view a different channel to what your decoder is displaying at home, because it’s a direct output of whatever is currently playing. Changing channels brings with it approximately a five second delay as the new information is transferred over the network between the three devices, which is understandable with most New Zealand broadband speeds. I’ve found that I use @TV a lot more than I initially thought I would. The kids stream the Cartoon Network to the iPad on long

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Ian Knott has been commentating on various forms of technology for the past 16 years. He’s had columns on gadgets, gaming, computing and digital entertainment in many newspapers, magazines and websites in New Zealand and overseas.

Thanks to the folks at Belkin, Auckland Today has a prize pack to give away to one lucky reader. The pack contains Belkin's @TV Plus and a ScreenCast AV 4 Wireless AV-to-HDTV Adapter – together valued at around $550. To be in with a chance to win, simply email ian@academy.net.nz with your name and postal address before 5pm, 31st January 2013. Make sure you include 'Belkin Prize Pack' in the subject line.

trips in the car, going to bed and watching Sky channels (without having to pay for a Multiroom subscription), and for watching those rugby tests in the middle of the night. While videophiles might snub the lack of HDMI support, the obvious restrictions around streaming massive amounts of video data make it impractical in the current environment. Speaking of HDMI – most of our AV products are high definition these days. This might not be a problem if your TV has multiple HDMI inputs, but if your TV only has one or two and your PS3, Xbox 360 and HD satellite decoder all need connecting, then some kind of HDMI hub or switcher is in order. Belkin has the perfect solution with ScreenCast AV 4 Wireless AV-to-HDTV Adapter – which wirelessly transmits the HDMI signal in 1080p from your devices to your TV, also cutting back on unsightly clutter. ScreenCast has two separate, very sleek boxes; the larger of which can accommodate up to four HDMI devices. This then wirelessly transmits to the smaller second box, which runs a solitary HDMI cable to your TV. As usual, setup is quite simple and the built-in menu system allows you to allocate names to each of your inputted devices. The beauty of the wireless transmission means your devices can be stored up to 30 metres away, even in another room. Of course this isn’t practical for gaming consoles, but for those with large lounges or minimalist décor this could be an absolute blessing. For those worried about wireless lag, especially when gaming, I haven’t noticed any difference between wired or wireless when using the ScreenCast, but I do have both units right next to each other. Belkin @TV will set you back $250 and is worth every cent in my books, but with the ScreenCast AV 4 Wireless AV-to-HDTV Adapter going for around $300, a decent hidden cabling option might be more cost effective if your AV setup allows it.

Events diary

What’s happening on the business and entertainment front

MONDAY, DECEMBER 10 – 11 Managing your People - Auckland Performance reviews, training programmes and time management – organising people is complex. With a view to improving your effectiveness as a manager, this course covers group dynamics fundamentals, identifies when to manage, when to lead and how to do both, as well as exploring difficult personalities, difficult situations and how to manage the change process. Visit: www.manukau.ac.nz/departments/ business/short-courses-business

TUESDAY, DECEMBER 11 Employer Workshop - Westgate This workshop is a hands-on, interactive session where you will learn how to complete a mock monthly wage summary for two employees, calculate PAYE and other deductions, and file your employer monthly returns online. It is ideal for sole traders, partnerships and other small businesses. Visit: www.ird.govt.nz/contact-us/ seminars/auckland/westgate/

WEDNESDAY, DECEMBER 12 Transform your Digital Strategy - iStrategy Auckland Enterprise and mid-level business share case studies about what works, what doesn’t and how to measure the ROI. Get insight from leading companies like the New Zealand Rugby Union, Google, ESPN, Air New Zealand, Kiwibank and many more. For more information visit: www.istrategyconference. com/events/auckland/

THURSDAY, DECEMBER 13 Introduction to Business Seminar Henderson If you’re planning on starting a new business, this free seminar is the place to learn what you need to know. It covers working smarter with iRD online services, business structures, income tax, expenses you can claim, GST, and more. Visit: www.ird.govt.nz/contact-us/ seminars/auckland/henderson/

SATURDAY, JANUARY 5 Six60 Summer Tour - Auckland Following on from an extremely successful worldwide tour in 2012 and five New Zealand Music Award nominations; Six60 is back home this summer. Hailing back to their 2008 Dunedin roots, when they were playing small living room concerts to friends and family, this will be the ultimate house party and it’s coming to a stage near you. To book go to: www.eventfinder.co.nz/2013/six60/ auckland/matakana

and human behaviour in the workplace, motivational techniques, how to use rewards and incentives and how to motivate while managing performance in a practical, one-day business course. This seminar is essential to anyone in a supervisory or managerial role. For more information go to: www.businessatmanukau.co.nz/training

SATURDAY, JANUARY 26 – 28 2013 New Zealand International Air Show Auckland One of New Zealand’s premier aviation events with big screens, live onboard cameras, fast jets, head to head air racing, aerobatics, wing suit sky diving – and a jetman! Visit: www.eventfinder.co.nz/2013/newzealand-international-air-show2

SATURDAY, FEBRUARY 2, 2013 Summerfest 2013 - Mt Maunganui The overwhelming support and positive feedback from festival goers at the 2012 inaugural Summerfest has meant the event will be back on Saturday, February 2. With headline acts including I Am Giant, Titanium, and J Williams, the 2013 event looks sure to be as stunning and successful as this year’s festival. For tickets go to: www.eventfinder. co.nz/2013/summerfest-2013

FRIDAY, FEBRUARY 15, 2013 Handling Difficult People - Auckland Participants will learn specific techniques to neutralise the negative effect that difficult people can have on others. They will learn to communicate confidently by recognising the different communication styles people use. Visit: www.businessatmanukau.co.nz/ training/short-courses-for-smes

MONDAY, FEBRUARY 18 – MARCH 11, 2013 Creating Time for Yourself - 4-Week Workshop - Auckland Treat yourself and have fun with this mixed media creative course. Master simple creative relaxation tools and techniques you can use every day, using your natural creative talents. Learn how to reduce stress and improve your sense of calm using art as a creative and gentle meditation. Visit: www.livinglifecoaching.co.nz

FRIDAY, FEBRUARY 22 – 24, 2013 NZ Edible Garden Show - Hastings

The New Zealand Edible Garden Show is a brand new, three-day event celebrating all aspects of the ‘edible garden’ from pasture to table. There will be a range of great entertainment, as well as workshops, presentations and the opportunity to mix TUESDAY, JANUARY 8, 2013 and mingle with international and national Motivate and Manage your Staff - Auckland experts within these fields. Celebrities will share their expertise and exhibitors will Employee motivation and engagement is provide attendees with a wide range of essential to organisational success. Effective related product to view and purchase. leaders and managers motivate staff to For more information go to: use their full talents, working together as www.nzediblegarden.co.nz a cohesive unit. Understand motivation

10 December 2012/January 2013   www.aucklandtoday.net.nz

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News | Property

The year in retrospect… and what is to come By Olly Newland

As the end of the year draws near, now is a good time to review the past 10 to 11 months and look into the foreseeable future. Interest rates The low interest rate environment continues, with the pundits pushing their predictions for interest rates rises further and further into the future. I take the opposite view. I believe that interest rates will remain at or near the current levels for many years to come, and may even fall further. This is the new “normal” and is, in effect, a huge wage rise for the mortgage belt and working classes, let alone for investors and first home buyers. Never in my lifetime have I seen interest rates so low as now, but I am reassured by the fact that the current rates are in line with the rest of the world. Unless massive inflation appears, there is no reason why rates should ever go up significantly. A low interest rate environment means that people can afford their mortgages — and even borrow more — which, by the way, is why prices are steadily rising in many parts of the country, Auckland in particular. Even if interest rates were raised by a quarter or half a point, what difference would that really make?

“

A low interest rate environment means that people can afford their mortgages — and even borrow more — which, by the way, is why prices are steadily rising in many parts of the country, Auckland in particular.

”

and that many parts of the country are now enjoying a resurgence in demand and values. The first matter that has to be explained is that the market is not a homogeneous lump moving in unison in one direction or the other. No - the market consists of many parts all moving at different speeds. The trick is to pick the slice of the market that is about to move rather than climbing into one or another market at the last minute. Even more important is not to be talked into buying cheap rubbish in depressed suburbs.

Property Consultant Impartial, expert guidance

For an obligation-free session with Olly, call: 0800 66 22 80

Lifestyle and beach homes These are still suffering and are hard to make money out of unless the market regains its boom mentality again. Lifestyle and beach homes were the toys of the wealthy (or indebted) during good times.

So what is hot and what’s not?

Now that times are not so good, these toys aren’t played with as much as before. If you buy into these then don’t expect capital gain, or big rents in the short to medium term (Kim Dot Com may the exception if what he paid in rent is correct.)

Houses

Bare sections

If you can afford to buy into what I call the has doubled in value, and hence we now have “Mum, Dad and three kids” market then that’s a plethora of commercial syndicates offering the best market of all. Good average family all types of commercial investment for the homes with a bit of land to kick a ball around The side-effect of low interest rates is that smaller investor seeking higher returns. will do just nicely. savers are tempted to put their money into other avenues of investment, with investment Retail shops remain one of the more popular If the property can be improved, then so commercial investments, followed closely by property being one of their options. In my much the better! Growth and income are small industrial units. Anything with multiple view, the merry dance will continue. House bound to rise because of the shortage of just tenancies is of high demand because that prices are likely going to double again over these types of property. Remember it’s the arrangement helps spread some of the risk. the next few years. Of that I am certain. land that is the most valuable part. If rental housing is not to your taste think Buy as much land under the house as possible Commercial property about commercial. It’s a whole new world and and avoid tiny sections. Commercial property does not make headlines the difference between the two is like chalk much but it too is undergoing a revolution. and cheese. Town houses and units The low interest rates have made the returns Much of what applies to houses also applies from commercial property that much more Where is best to invest? to these properties. Position and construction attractive. Where once upon a time a 10 One of the most frequent questions my are vital as they too are often hard to extend. percent return was commonplace, this has advisory clients ask is: Where should I be Town houses and units make up a great slipped to six percent or less depending on investing for income and security? part of the market for first home buyers and the quality of the location and the tenant. retirees — so buy in confidence once you have They realise that the market is improving Put another way, good commercial property

Olly Newland

done your due diligence.

If you can afford to buy big pieces of land in a well built-up area, then you may be sitting on a gold mine. But land that is out in the countryside, or by some swamp or silted-up river, is almost impossible to sell let alone get an income from it. Buy if you must, but at your own risk.

With more than 45 years in the property game, Olly Newland provides a consulting and mentoring service for people committed to make serious progress with property investments… whether it be buying, selling, holding or troubleshooting. If you’re interested in knowing more, visit Olly’s webpage at www.ollynewland.co.nz

Get skilled advice on residential and commercial property investment from Olly Newland, reknowned property expert, author & Authorised Financial Advisor. Purchasing, selling & managing property.

‘No problems - only solutions.’ Personal, One-to-one, Confidential

www.ollynewland.co.nz www.aucklandtoday.net.nz   December 2012/January 2013 11

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News | Local Moves

The best in the business Thirteen of New Zealand’s most significant business support organisations stole the limelight at the Langham Hotel as winners of the 2012 AUT Excellence in Business Support Awards.

In addition to the 13 winners, Chris Quin, CEO of Gen-I Australasia, Rotorua Chamber of Commerce, Kordia Networks and Onehunga High Business School were also Highly Commended for their dedication to business excellence.

The 2012 winners include SUPREME WINNER Michael Barnett, CEO Auckland Chamber of Commerce

The winners were selected from the year’s 47 finalists in 12 different categories.

FUJI XEROX INDIVIDUAL WINNER Michael Barnett, CEO Auckland Chamber of Dean of AUT Business School Dr Geoff Perry says the quality of service offered by all of this Commerce year’s finalists is highly encouraging for the Highly Commended: Chris Quin, CEO Gen-I future growth of business in New Zealand. Australasia

The most anticipated award, presented to the Supreme Winner, went to Michael Barnett, CEO of Auckland Chamber of Commerce, in recognition of his outstanding contribution to business and the community during the past 21 years. Michael also won the award for the Individual Category.

“Every individual and organisation has had to demonstrate their successful leadership and planning, customer and market focus, provision of business support, evaluation, improvement and business results. I wish to congratulate them all for their outstanding success and support of New Zealand business.“

WHK - LARGE BUSINESS $10-$50M T/O BankLink IDEALOG - LARGE BUSINESS $50-$200M T/O 2degrees Highly Commended: Kordia Networks FUJI XEROX - LARGE BUSINESS $200M PLUS T/O JOINT WINNERS GE Capital ANZ Banking Group NZ

SPOTLESS - BUSINESS <5M T/O MANAGEMENT NZ BUSINESS EXCELLENCE FOUNDATION - NOT SERVICES FOR PROFIT The Small Business Company Development West Coast Highly Commended: Rotorua Chamber of Commerce

Highly Commended: Onehunga High Business School

IDEALOG - BUSINESS <5M T/O SALES & MARKETING Plato Design Agency

NZ BUSINESS EXCELLENCE FOUNDATION GOVERNMENT Business.govt.nz (Ministry of Business, Innovation & Employment)

SPOTLESS - BUSINESS <5M T/O TECHNOLOGY Optimal Usability IMAGEPRINT - BUSINESS <5M T/O ACCOUNTING & FINANCE Debtworks (NZ) Ltd WHK - BUSINESS $5M-$10M T/O Advanced Security IMAGEPRINT - LARGE BUSINESS SPECIFIC OFFERING Deloitte Fast 50 Michael Barnett

Eric Hertz and Vincent Heeringa

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The team from Advanced Security

Remembrance trees Each year, two weeks before Christmas, very special Christmas Trees appear in five Auckland shopping malls. These trees, as beautiful as any other Christmas tree, hold a special place in many Aucklanders’ hearts. They are filled with baubles, handwritten with the names of loved ones who won’t be around for Christmas this year. Many volunteers generously donate their time to help man the trees and collect donations for Mercy Hospice.

To honour and remember your loved ones with your very own Christmas bauble visit the malls listed below, between December 10-24. The money raised from this event helps Mercy Hospice Auckland to continue to provide free palliative care to those in Auckland City with life-limiting illnesses. A special thanks also goes to Farmers who generously donate all Christmas Trees and baubles used. • December 10 -24 • Westfield St Lukes, Westfield 277, Westfield Downtown, Royal Oak Mall and Eastridge Shopping Centre

Injecting life into the centre city For the first time since the global financial crisis, a significant new apartment development will be developed in Auckland’s city centre. SugarTree, a $250 million, multi-storey freehold apartment complex will commence construction in mid-2013 on an almost two acre site between Union and Nelson Street. The first stage is an 11-storey, 152 apartment complex with one and two bedroom apartments, plus eight live/work units and seven ground floor commercial units with mezzanine floors and two levels of underground parking. Completion of the first stage is scheduled for late 2014. Stages two and three will be completed 18 months later. When all three stages are complete there will be a total of 500 one, two and three bedroom apartments. The SugarTree apartments will initially be priced between $300,000 and $600,000, with one or two bedroom options in stage one of the development.

Project director Darren Brown says SugarTree is a new concept in apartment living for inner city Auckland. “The complex will incorporate landscaped community spaces including water features, sculptures and courtyards creating an urban oasis on the edge of the city centre. In the third stage of the development there will be a rooftop garden for residents with spectacular views over the harbour. “This development will be enhanced by vibrant commercial spaces including boutique bars, cafes, restaurants and delis. “Traditional housing close to the city centre is now out of the reach of many first home

buyers, so an apartment community such as this is an exciting and viable alternative.” There is a shortage of housing in Auckland with estimates from 11,000 to 20,000 during the next three years. Current activity levels will provide less than half this volume. “SugarTree is in keeping with the focus of the Auckland Council’s 30 year Auckland Plan to create more inner city living communities with strong urban design outcomes.”

12 December 2012/January 2013   www.aucklandtoday.net.nz

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News | Business Tips

Want better business results? Maybe you’re not being tough enough

By Stephen Lynch

I remember being thrilled with my first promotion to a managerial position. I was promoted from sales rep to sales manager, and had just been relocated by my company to the city where the head office was located. One of the best pieces of management advice I received, strangely enough, was from the owner of a car dealership as he was handing over the keys of my shiny new company car. As his chain of car dealerships was one of the largest in region, I figured he must know a thing or two about how to be a good boss, so I made a point to listen closely. He said, “I have learned two key things about being a good manager I would like to share with you. One; have a drink with your team, but never get drunk in front of them. Two; be friendly with your team, but don’t try to be their best friend. If your team doesn’t respect you, or if you get too friendly, you will never be a successful manager.” These days we see lots of articles about how important it is to “empower” employees by leaving them alone, and how you don’t want to “micromanage” them. I wonder if things have gone too far? The biggest problem business leaders report to me is that they struggle with business execution - they struggle to get their people to get things done – fast!

I read an interview with the author of “It’s Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need.” The author claims that “undermanagement” is now the problem. Managers have forgotten how to manage. Here’s our take on some of the key points…

It’s okay to be the boss Let your team see that you have a firm handle on the business and can make good decisions. Making decisions is what you are paid to do. You need to confidently set the strategic direction. Be tough enough to drive business execution. Be tough enough to pull the plug on projects that are not living up to their original promise.

Set clear expectations Structure is not a dirty word. People crave structure. Your employees need to clearly understand how their roles and goals relate to the overall company strategy, and how their performance will be evaluated every week, every month.

Toughen up Yes we all want to be liked, and no one wants to be jerk. However, weak managers are not respected. Weak managers are too casual and friendly. They let small problems build up into big problems, when they should have been dealt with immediately. Managing is not something you do when things go wrong. Your number one job is to keep projects moving forward and support your people so they can

achieve their goals. Getting things done is your number one job every day.

Take responsibility As a manager you only succeed when your team succeeds. You praise the team when the team succeeds. You alone take responsibility when the team fails. Yes, being a manager is a tough job. Are you tough enough?

14 December 2012/January 2013   www.aucklandtoday.net.nz

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News | Branding

Do you have an online marketing mantra for 2013? Mention online marketing and most businesses with a website mentally tick that strategy off as complete. But is your website really working for you? Is it adding value to your bottom line? A website is your online brand builder, it’s a 24-hour, seven-day a week sales tool that should be adding to the strategic growth of your business, says OnPage1 Media director, Scott Wilson. “So many businesses have fantastic looking websites, but there is no strategy behind them. They just don’t maximise the online potential.” With the new business year looming, Wilson encourages all businesses to take an objective look at their online marketing strategy. “Most people see the internet as a way to grow their business, but they simply don’t know how to use the online environment as a tool to make this happen.” Online success must start with a strong and focused strategy. “I see many businesses, especially those in growth phases, with strong strategies across almost every area of the business, but online marketing is often put

aside. For many it is in the too hard basket, because they just do not know where to start. “Businesses are trying all sorts of different tactics, but because none of them are tied into a specific strategy, any success is minimal and fragmented.” OnPage1 Media work with companies to develop a strategy to harness the potential of the online environment. To be successful, Wilson suggests there are three areas businesses need to focus on:

Connect First the online strategy must connect to the business overall growth strategy. Secondly, there has to be legitimate online connections with the people you want to reach. You must know what your ideal customer/client looks like and what their pain points are. “You need to look at the marketplace, your competitors, your current results and you need to benchmark everything. All this contributes to a gap analysis which identifies your potential and the tools and tactics needed to help you reach your goals.”

Communicate Give people what they are looking for – keep it simple and straight to the point. Wellwritten copy is a powerful tool. “Every business I have worked with has great information and stories about their services, products or areas of expertise – but it’s not often they share any of this in a meaningful way,” Wilson says.

To be effective online, you need to have relevant, rich and engaging content – not just on your website, but across all online platforms you use. This means keeping information up to date, adding to it and finding online and offline communications channels that can feed back into your online portals. Again everything needs to be linked to your strategic plan. “We work with our clients to get their stories, columns and news published offline in a relevant way. We can then use this online to help build their brands. Done correctly it is effective and yields excellent results.”

What’s happening behind the scenes?

The last and one of the most important aspects to successful online marketing is to To convert – you must have a clear call to look at and understand the maths behind the action. “Does someone visiting your website scenes. “By understanding the metrics and know what you want them to do next? the analytics, and then strategically using the “This is where you can make the biggest wins. tools available the results can be enormous.” The skill in converting an online searcher into The internet constantly changes and to ensure a buyer, is to match their conversation with your business is thriving online – you need your solution,” he adds. to be strategic, understand what it is you “When people go online, you need to try and are trying to achieve and how to best do imagine what is going on in their head. They that. “This is where true internet marketing have a problem and are looking for a solution professionals come into their own – they are – what will they type into Google?” fully versed in and adapting constantly to the ever evolving internet. If you can get good at matching these conversations with your website’s content, “We work with companies who are in a then you are half way to getting this searcher growth phase and serious about taking to become a client. their business to the next level. Our online marketing strategy session helps establish a “This is so simple, but very powerful when robust and strategic online plan – one that is done correctly. The key is to understand focused on results and based on the science what it is they are really looking for and then of what really works online.” deliver this through your content and strategy www.onpage1.co.nz – again connect, communicate, and convert.”

Convert

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News | Cover Story

Hot off the grill By Karen Pasco

He’s created $1000-a-head meals, has travelled the world creating designer dishes and won numerous awards and accolades, but for renowned chef Sean Connolly, less is more. His entrance in to the Auckland dining arena last year was much like a boxing match – both flashy and frantic. The Under the Grill reality series showcased the highlights and trials in putting together his fully-functioning restaurant At SkyCity in just 100 days, with the looming 2011 Rugby World Cup the deadline for opening. Despite the rush, even the toughest in the restaurant industry, the critics, have been quick to acknowledge Connolly’s efforts. Open less than a year; he took out top

honours in the Cuisine magazine Restaurant of the Year awards, also winning the Best New Restaurant category. More recently he has been seen travelling the length of New Zealand in his third television show, On the Grill, highlighting some of the best goods New Zealand growers are producing and showing how they can be best enhanced through the cooking process. So what and how did it all begin for Sean, and what provides the inspiration to keep on doing what he does best?

Q & A with Sean Connolly What is your earliest memory of cooking? I remember making and decorating cakes with my mum Margaret and my grandmother. It’s probably mum in most households, but I was also fortunate in that my grandmother was a dab hand in the kitchen too. What impression did it make on you? I think my grandmother Esther left the biggest impression on me, telling me stories of cooking through adversity during the Second World War and about some of her old school dishes. She had a huge laugh and a very warm personality - we would talk about food, then the following week when we’d turn up at her house, she would have prepared something special for my sister and I. Where do you get inspiration from? I like to read a lot and I like to collaborate with my colleagues. The best ideas usually come up after work over a couple of beers. What are your favourite ingredients? Free range eggs, Ortiz anchovies, Forum chardonnay vinegar, good virgin olive oil, bitter dark chocolate, dry chilli flakes and Star anise. Who has been your biggest influence? I have worked with many chefs over the years that have had a huge influence on my cooking. It would be unfair to mention one or two, but the main thing I have learned from them is to take the ‘less-is-more’ approach. A good chef is one who knows when to stand back and let the produce speak for itself. The insecure chef adds more and more to a dish and it loses its beauty and clean lines.

How do you balance doing the business side of things with being a chef? It’s a fine line between the two and it is important never to lose your passion for food but you absolutely need to keep a good eye on the figures. What do you enjoy most the business or being a chef? I really enjoy both... I like cutting deals, creating business opportunities, food products and also delivering restaurant concepts to meet the client’s brief with my culinary twist on things. When are the times when you really just want to get back and create in the kitchen? When I’m stuck in the office doing paperwork I really miss the kitchen. I wish I could get back in. When I’m in it and the adrenalin is pumping, I realise why I love it. How did the opportunity arise to come to New Zealand? Part of being a chef these days is spending time in the restaurant talking to customers. Nigel Morrison from Sky City was enjoying a meal in my old restaurant San’s Kitchen... we got chatting and he asked me if I could cook steak like this in New Zealand. I said yes, I can cook it anywhere you’d like, and the rest is history. You started off in Yorkshire, moved to Australia and now have The Grill in Auckland. How does the influence of different countries reflect in the food you create? The world is so flat these days there are no boundaries to what we can cook for each other. I have been heavily influenced by my first TV show ‘My Family Feast’ where I cooked with 13 different nationalities in three months.

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News | Cover Story

The grill Of course when accolades for The Grill are being handed out it is only fair New Zealand architect Andrew Lister received his fair share. The restaurant’s design has picked up a high commendation in the Australasian Eat-DrinkDesign Awards in Melbourne and the award for Interior Architecture at the 2012 Auckland Architecture Awards. As Connolly says, there is a correlation between the design of the restaurant and the way it works. “A lot of hard work went into the design and fit out of The Grill. For a restaurant to work, everything needs to be in alignment – fantastic food, service and atmosphere. Andrew is so talented and he did an incredible job making The Grill fit out glamorous, yet relaxed, while offering something different to the Auckland dining scene.” It’s dark and moody with an undertone of opulence and class. Lister says consideration

to what was served at the restaurant also played a part in the design. For those wanting a more intimate dining experience, Lister has incorporated a private dining room, an elegantly crafted hideaway for 20 people, away from the hustle and bustle of Federal St. “The Grill’s design and food both have a modern twist on traditional materials with an emphasis on texture, craft and quality. “We used timber, leather, stone and steel throughout – the combination of these natural materials contributes warmth and comfort to a stylish yet unpretentious atmosphere.” The food; well it’s a combination of stunning New Zealand ingredients with a range of lively accompaniments. It includes dishes such as suckling pig terrine, line-caught snapper, silere merino lamb rack and rump, a Wagyu burger and The Grill’s vast selection of steaks available from the butcher’s block. Cuisine Restaurant of the Year judge Kerry Tyack says The Grill stood out. “The Grill has

“

The Grill’s design and food both have a

modern twist on traditional materials with an emphasis on texture, craft and quality

”

to grow. “We’ve had a lot of fun along the way. I’ve got a stellar team – the best team and they’re a pretty cheeky bunch too.

a clear focus on top-quality ingredients, all impeccably prepared. And Sean Connolly’s unpretentious menu is delightfully complemented by the restaurants attentive, well-trained staff.” It appears Sean’s venture into New Zealand has been met with appreciation from Auckland diners with his popularity continuing

“We like to keep it light in the kitchen – anyone who knows me will know I’m not one of those growling, howling chefs. We try to foster an atmosphere of relaxed calm with exquisite food.”

Duck fat chips - chef Sean Connolly These chips are practically Ingredients 2kg agria potatoes perfect in every way. 300g duck fat They’re best when prepared a day in advance. Table salt Method To make the perfect chip you need to start with the right potatoes. Agria potatoes work well but they do differ from brand to brand and with the time of the year, so try to buy some potatoes that are specifically labelled as a ‘chipping’ potato. Scrub the potatoes well to remove any dirt. Cut the potatoes into chips about 1.5cm thick. Rinse under cold water and drain. Put the chips into a pot, cover with cold water and season with table salt. You should use 12g of salt per litre of water. Bring to the boil and then simmer gently until the potatoes are almost cooked; check by removing a chip and bending it to break, it should not resist.

Very gently drain the chips and spread them out on a tray to allow them to steam off, and then leave to cool. Once cooled, place in the fridge overnight so the chips can dry out. This will make them nice and fluffy in the centre and crunchy on the outside when cooked. The following day Heat the oven to 180°C. Place the duck fat in an oven tray and heat in the oven for five minutes. Very carefully place the chips into the heated duck fat and place in the oven. Cook for 15 minutes then carefully turn the chips over and cook for another 15 minutes or until the chips are golden brown. Carefully remove from the oven, drain, season with sea salt and serve. Save the duck fat as it can be used again.

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News | Interview

Designer success By Melinda Collins

In a mere six years, one young New Zealand entrepreneur has taken the jewellery industry by storm, showing how the mantra “drive to succeed” is more than just words, but a recipe to success. A guiding legacy Kat credits the support of her family, friends and the Kagi team for helping her successfully follow her dreams. She traces her personal connection to jewellery right back to her grand-mother’s pearls that she played with as a child, crediting these as the seed which planted her love of jewellery.

Kat Gee, the founder of jewellery brand Kagi, has sparkled her way to the top of New Zealand’s fashion jewellery tier. Following two straight years of 100 percent growth, it is now a leading brand, with more than 160 stockists Australasia-wide, selling the eye-catching, unique and versatile range of jewellery. The momentous climb to success was recognised by the 2011 Deloitte Fast 50, which names the 50 fastest growing companies in the country; and Kat received a personal accolade as a finalist in the Ernst and Young Entrepreneur of the Year Awards in 2012. This exuberant, passionate and successful business woman has faced her fair share of challenges to make her dreams come true, but she says keeping her eyes set on the horizon, perseverance and the support of family, friends and colleagues has helped her business win gold.

Setting sail Kat is the first to admit setting out on a maiden voyage is no easy feat; there were many questions, doubts and, naturally, fear, as she tried to set her path. “Starting a business at just 24, in an industry you know nothing about, nor have an experience of, was definitely a baptism by fire experience. In many ways it was a leap of faith,” she says. “In the first six weeks alone I lost six kg and hardly slept as I sat on hotel beds in foreign countries, trying to create the designs that would be my future.” But, armed with her intuition and creativity, the ability to make good business decisions and keep pushing forward in the face of hardship, Kat weathered the storm, succeeding in what is a very competitive industry.

“These pearls hold a strong cultural significance for me… my grandmother’s pearls, which she hid in her undergarments when she was held in a prisoner of war camp in WWII, Indonesia.” From a young age, Kat was already showing signs of having a creative business sense, often found selling Fimo pendants at school and playing dress-up with her grandmother’s precious beads. Upon finishing high school, Kat applied her creative genius to a design course at Massey University, in the creative capital of Wellington. She graduated with first class honours and was awarded the title of New Zealand Design Ambassador, which took her to centres of design excellence around the world; followed by a role at a top Auckland graphic design firm. However, Kat says at the time she felt it wasn’t quite enough, “something within burned stronger”. “I was relaxing on the jetty in the Marlborough Sounds and I asked myself; ‘If I could do anything or be anything what would it be?’ The answer that came back to me was to be a jewellery designer. “I have always had a passion for jewellery and it wasn’t until I was working as a graphic designer that it dawned on me that it was what I really wanted to do. So, I enrolled in night school, quit my job, bought an existing business, and did everything I could to make my glittering dream a reality.” She took the leap and set out on what was to be a successful, but hard-fought journey. Kat continued to work days and attend jewellery school at night, following this up by also taking business studies courses at New Zealand Trade and Enterprise. Armed with this newfound knowledge, Kat purchased Bellaquartz, with the hopes of making her own chain, Kagi, happen.

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News | Interview

Kat shares her ingredients to success Triple win relationships “Being truly customer centric sounds like a cliché, but is surprisingly not that common. The end result is a product that flies off the shelf with happy consumers which in turn creates happy retailers and a happy Kagi. Anything Kagi does needs to be a win for all three camps. I also recently had a fourth win – the media as a customer as well.”

mind. The result is clear expectations for all involved, with everyone just being able to just get on with doing good business.” Choose the right people “Get the right people on the bus and the right people off it! Your team is key to your success. Surround yourself with mentors who can guide you to make the right decisions.” Do the math “Know your numbers - make sure you know where your profit is coming from and if you don’t, find someone who does.”

Test-drive everything and embrace the 80:60 rule “Pre-testing designs and business strategies before release to market is a crucial part of ensuring success. For instance, every season Kagi has a design council who pour over hundreds of designs to ruthlessly refine these down to the top 150 lines that go into each collection. The concept of ‘make what you sell, not sell what you make’ is ingrained into the businesses culture. Kagi is now an 80:60 - with 80 percent of sales coming from 60 percent of lines; this means all lines perform, none sit on shelves for months and require heavy discounting.”

Try, try and try again Kat says there is truth to the saying, ‘If at first you don’t succeed try, try and try again’. “Be persistent; the only difference between a successful entrepreneur and unsuccessful one, is the successful one got up just that one time more than the other. Don’t give up, you haven’t failed till you quit and every no is one step closer to a yes.”

Consistency and explaining the ‘why’ “A fairly simple concept, but one often neglected in the industry is the ability to design and communicate policies with the retailers and consumers best interests in

Be passionate “Make sure it’s something you are passionate about as you will need this passion and determination to pull you through the hard times.”

Patience is a virtue “Be patient – it won’t happen overnight but it will happen. Make sure you try to find some balance to avoid burnout.” Be positive “You need lemons to make lemonade.”

“

Be persistent;

the only difference between a successful entrepreneur

and unsuccessful one, is the Weathering the storm It was by no means plain sailing from then on out – once the initial novelty and the loan ran out, Kat found that her young business, Kagi, was facing unsustainable losses. She needed to make some tough decisions. After some reflection Kat says she realised that what would help her through was some “great financial discipline, matched with an equally great product that would result in a great business”. To do this, Kat says she needed to move away from simply designing what she loved, to looking for what it was the customer wanted. “This triggered some serious number crunching and a shift towards measuring and benchmarking performance to guide key, strategic moves. “One of the most important being the move from fashion and gift stores, into jewellery stores, but without losing the aspects of the fashion model that work so well, particularly branding and seasonal collections.” Along with her innovative new material and approach to jewellery, she had to convince jewellers that high-quality stainless steel would draw customers in more than the more expensive less durable silver. “Customers want the effect of silver, but at half the price.” It wasn’t easy, but Kat and the passionate team she was building around herself won retailers over one by one.

Kat has learned to hone her commercial acumen to create a successful brand that is just as much about business systems as it is about a beautiful product. Part of this, she says, lies in lining up at the start line, ready to race, not just with businesses within the jewellery industry, but with the best of business from all industries and nations. “I am always keen to learn more ways to make the boat go faster. Market leadership, triple-digit growth and super-normal profits are my goals.” Her astute business sense is obviously paying off, as even some tough hurdles, such as the need to remake 3,000 faulty necklaces and bracelets, family loss and the challenges that come with building a business from the ground up, have not thrown her off her stride.

successful one got up just that one time more than the other. Don’t give up, you haven’t failed till you quit and every no is one step closer to a yes.

”

Flourishing finery Today Kagi continues to flourish in retailers throughout Australasia. It is well known as a high-quality, unique, yet affordable range of jewellery. Her jewellery is designed by a team in New Zealand and hand-made in China using gemstones sourced from all around the world. “My design style is unique to anything else on the market and Kagi really fills a real gap with affordable, designer jewellery that uses quality materials in a simply classic way. “All Kagi designs have a simply stunning signature style that is so uniquely Kagi.” www.aucklandtoday.net.nz   December 2012/January 2013 19

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Hospitality | Top Tips

The employers' guide to a budget Christmas Christmas is closing in and it doesn’t have to cost you an arm and a leg to make your staff feel valued.

extra time on their lunch break, or alternatively, you can allow employees to have a day off with full pay.

Christmas hamper

A Christmas hamper can be as extravagant or as cost-effective as you like. You can personalise a hamper by creating it yourself, Employees play a major role in a company to or if you don’t like the fuss of a DIY job, you ensure its success; they turn up to work every can buy them ready-made and beautifully day to keep your business up and running. If it packaged. There’s no guarantee your workers wasn’t for them, there would be no clientele, will love everything, but they can always paperwork would be stacked sky high, phones swap if they like. would be ringing off the hook and computers From a bottle of wine, decadent don’t type themselves, you know. chocolates, biscuits, cheese, crackers, to Whether you’re a small or big business, relishes, mince pies, mini Christmas cakes, spend a thought or two on how to reward fruit and pamper products, there’s something your employees with a token of appreciation for everyone to enjoy. after a long year. It doesn’t have to be a big Make sure you check the expiry date of food or elaborate gift, just something as simple and drink… your employees will notice, and as a USB stick, organising a Christmas party remember it. or lunch (remember to send out a memo), or simply an act of kindness such as offering extra time off work. Your employees will Secret Santa be grateful you’ve made the effort to There’s an endless string of little gifts you acknowledge them. could drop in to Santa’s bag of goodies; Here are a few ideas to help you appreciate employees without spending a fortune.

Gift of time Some businesses, particularly small ones in today’s economic climate, can’t afford a pay rise or Christmas bonus, but if there’s one thing you can offer your employees this year is the gift of time. Christmas should be a time to relax and celebrate, but for many it is a time where everyone is frantically rushing around finishing Christmas shopping or finding time to visit loved ones. Although it may not be possible for every business, try to allow your workers

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everything from a USB memory stick, office stationary, gift card, candles, playing cards, wine bottle stoppers, key rings, personalised mugs, to mini pamper products and funky gifts. It’s simple and effective.

Relax There’s nothing betting than a relaxing massage to soothe away all the stresses of the year. Hire a masseuse to come in to the workplace and give employees a free massage or spa treatment.

Sharing is caring Organise employees to bring in their own homemade tasty delights – it can be as big or small as they like and doesn’t cost the earth to make (just a few pounds on the hips), it brings everyone together to enjoy good food as the year comes to a close.

Discount vouchers

Round up the drinks Let your workers enjoy a cold refreshing drink, whether it’s a few beers in the office after work, or running a bar tab down at the pub, employees can sit, relax and chat among fellow colleagues.

Cold hard cash

homemade or bought products to contribute to the occasion. If you can organise a nice meal at a venue, it makes a nice break from staring at the computer screen all day and workers can interact in a relaxed atmosphere, in a different setting.

It’s not possible for every business and you don’t have to be overly generous, but a little bulge in the pay packet will mean a lot, especially to those struggling financially. It will also help those who want to treat loved ones this year, or just enjoy a bit of ‘me time’, either way it’ll be a nice surprise and will put a smile on your workers faces.

Company business function

Christmas lunch / dinner

If you’d prefer to keep the alcohol limit low, provide non-alcoholic drinks, it also helps to reduce costs.

Celebrating Christmas with a lunch or dinner is a good way of engaging with your employees to end the year with a good get together. Organise the lunch at the office during working hours, that way everyone is already present. You can help to reduce costs by asking workers to contribute a set amount of money to go towards food and drink. Or alternatively ask workers to bring in

“

Whether you think it’s a good idea or a bad one, a Christmas party is a place where everyone can casually mingle with others to get in to the festive spirit. It’s a great way to get to know people you don’t meet everyday at the office, and have informal conversations in a relaxed environment.

Finger foods, drinks, party games… go on, break out the Christmas crackers, party poppers and Christmas hats too. Holding the party in the office lowers costs but if you can break out of the office, people can look forward to something different and loosen up a bit more.

Whether you’re a small or big business, spend a thought or two on how to reward your employees with a token of appreciation after a long year.

Discount vouchers work for everyone – groceries, drinks, fuel, holidays, sailing trips, electronics, jewellery, books, massage, events and concerts, it’s a great little gift where everyone will find use for it.

”

We provide fresh fruit, vegetables and flowers, as well as an excellent range of herbs and spices. All at great prices, high quality and with friendly customer service. Open 8:30am-6:30pm everyday, Friday until 7pm and Sunday until 6pm Ph: 09 478 7572 | www.vegeland.co.nz | 360 Beach Road, Mairangi Bay, North Shore, Auckland 0630

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News | Q&A

The New Zealand SME Business Network: One voice For too long there had been an empty, silent space where the voices of small business owners/managers should have been sharing their experiences, ideas and insightfulness to address issues which small to medium businesses face. But now The New Zealand SME Business Network has been formed to fill that void, allowing SME’s to encourage and positively influence government policy by sharing their perspectives, to ultimately vitalise the national economy. It costs nothing to be a part of the group on the social media site, LinkedIn, where you will find some of our leading owners/ managers offering advice, support and sharing successes and failures alike to lead the way for small businesses.

“After only eleven months the Network has over 2000 members, the majority of whom are SME owner/managers. “They are actively engaged and care a lot about New Zealand. They are definitely interested in their own growth and also want to contribute to the economic growth of New Zealand. “Their discussion threads have been active, intelligent and, at times, insightful in terms of practical and easily implementable initiatives that could make a significant and positive impact on New Zealand economically and socially.”

We speak to Tenby Powell, co-founder and director of Hunter Powell Investment Partners, who along with Sharon Hunter has established what they call a “Network-of-Influence”, What research has prompted its which could change and shape economic and introduction? social growth significantly. “None. What is the New Zealand SME “Based on our experience of start-up’s and Business Network? growing SME’s from small to big (PC Direct, “The New Zealand SME Business Network was introduced in November 2011, it is a nonpartisan community of SME owner/managers and their advisors, now numbering in excess of 2000 members, introduced with a vision of being the ‘Voice of SME’s to Government’ via the Minister of Small Business. “It is managed primarily via the social networking site LinkedIn with supporting social media via Facebook (with a page of same name) and Twitter. “It is a network-of-influence created to positively communicate to government the critical importance of SME’s to New Zealand’s economy by business owners themselves – not academics or government officials. “Accordingly it provides initiatives, recommendations and advice that are practical in nature and designed to improve the environment in which SME’s operate. “It costs nothing to join the New Zealand SME Business Network. We are doing this work pro bono because we feel not enough is being done to support SME’s in New Zealand. We are not seeking to monetize this in any way nor reap personal gain.” How does it work? “Traditional thinking suggested that SME’s were hard to reach – given many are not technically sophisticated, other than having email and a cell phone and, once reached, were either uncommunicative – due to time constraints and/or lack of interest in anything other than their own success, or did not have meaningful input due to lack of education. “The successful establishment of the New Zealand Business Network disproves this on three levels.

EuroPacific Foods, Hirepool, and Envoy360), it was very obvious that we needed a national voice for SME’s – as opposed to a multitude of disparate interest groups – who can work positively with government to initiate change to our small business environment. “Having been SME owners ourselves who have turned two enterprises, PC Direct and Hirepool, into large businesses (by New Zealand standards), we were aware that the traditional views held on SME’s were mostly erroneous.” Who can be a member? “Anyone who is interested in actively supporting the environmental change needed for small businesses to grow in New Zealand. “To join, you must join LinkedIn first then join the New Zealand SME Business Network - which is a fully moderated LinkedIn group. “While most are SME owner/managers, some are advisors to SME’s and some members are from large corporations who remember what it was like to be small. “The New Zealand SME Business Network is not a group designed to offer the sales of services or products to members, nor is it permitted to make anti-government or disparaging remarks about any political party; hence our strict non-partisan stance and active moderation of the LinkedIn site.” What impact has it had? “After only 10 months we have gained significant traction in the quality and quantity of initiatives introduced to the Minister of Small Business and, in turn, he has been very engaged.

“

It costs nothing to join the New Zealand SME Business Network. We are doing this work pro bono because we feel not enough is being done to support SME’s in New Zealand. We are not seeking to monetize this in any way nor reap personal gain.

“Specifically we have suggested that the SBAG (Small Business Advisory Group who reports to the Minister from within MBIE) lacked both strategic empowerment and the ability to engage with, and communicate to, SME owner/managers. “Consequently, the Minister has sought applications from successful owner/managers to represent New Zealand’s small business community on the SBAG and the Terms of Reference are being reviewed to enable a more active level of communication.” In what ways can you help business owners? “The single best way we can support small business owners is to reduce the amount of red tape at both local and central governmental levels. “This, and the subject of tax reforms for SME’s, has been the biggest issues covered by our group and has been reported extensively in the media. These are huge issues to grapple with for a group who is only 10 months old.” How have business owners responded? “With engaged interest and enthusiasm. Readers should go to the LinkedIn website and look at the past threads to see the quantity and quality of discussions. To view this, readers will need to join the group.” What have you achieved so far? “In addition to the aforementioned, we have received considerable media attention and are now considered a bonafide voice for SME’s with commentary sought on a range of issues. This is important as the perspective of SME owner/managers is very different to that of academics and government officials, the vast majority of whom have never owned or managed a business.”

What are the most common challenges for small businesses? “Major themes centre on tax and compliance. “Many SME owners are seeking a significant simplification in the former and a reduction of the latter. While most are supportive of the Government's continued austerity/zero growth focus, so as not to incur further debt, some have expressed strong opinions that this will stifle recovery at a time when we should be growing. “But the time taken up with local and central government compliance reigns supreme. “This is closely followed by debt collection, in that it takes up so much time and resources for the return and collecting on invoices from cash strapped clients who are willing, but unable to pay. “Other themes include lack of access to growth capital and perceived lack of support or over-control by banks.” Why is it important for small businesses in NZ to receive this kind of help? “Small business is New Zealand’s economic firm base. “Ninety seven percent of all New Zealand businesses are SME’s; employing 19 or fewer people and yet accounting for 38.6 percent of NZ’s total economic output, on a value-added basis, and employing 31 percent of the NZ workforce. “SME’s are a vital part of New Zealand’s economy, yet we get very limited support. “The New Zealand SME Business Network is designed to provide support to SME owner/ managers by those who have successfully grown SME’s here and abroad.”

To join the group go to: www.linkedin.com/groups/New-Zealand-SME-BusinessNetwork-4202444/about?trk=anet_ug_grppro

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News | Trends

Getting the crowd on your side There was once an elusive proverb penned telling of needing money to make money. Not the easiest advice to follow, particularly when the money is as elusive as the proverb. But today hundreds of projects are getting off the ground thanks to an innovative funding platform using just the internet and some good old fashioned networking. By Melinda Collins Crowdfunding is hitting headlines around the world for its successful campaigns – and now small businesses here in New Zealand are giving it a go. Popular crowdfunding websites such as PledgeMe, Kickstarter and Indiegogo are home to thousands of creative projects and resourceful entrepreneurs opting for an alternative way to raise funds. New York based funding platform Kickstarter has raised more than $323 million for upwards of 10,000 projects in the past three years. The site’s top 10 projects have pocketed more than $32 million. While sceptics call it an internet fad, there is no sign of an impending slowdown; Kickstarter’s second biggest project has only just recently wrapped up. Thousands of Kiwis have signed up to the New Zealand equivalent, PledgeMe, pumping hundreds of thousands of dollars into local projects and campaigns, half a million dollars to be precise.

“

The main goal of our project is to raise awareness about breast cancer in New Zealand and PledgeMe allowed us to reach out with this message, while also sharing the stories of the brave women behind the Pink Ribbon Calendar.

”

explains. “But, there are so many more applications for crowdfunding – community projects, technology, business startups – it’s just figuring out the project pitch and who your crowd is. “Projects definitely need to be clear about what they need (and why), and need a video and some inspiring rewards to engage their crowd.” The key things you need to consider when planning a campaign are who your crowd is, how you can engage them and what you need to go ahead, she says.

A popular vehicle for artists and musicians to raise cash to get a project off the ground, such sites have enabled webcomic books and roleplaying video games to be developed. Perhaps best-known is TaikaWaititi’s use of crowdfunding to help pay for the distribution of his movie Boy.

are only funded if they reach their goal by their deadline,” she says.

It’s funding without the big banks and investment brokers, says PledgeMe cofounder Anna Guenther. “Crowdfunding is a new way to fund projects. Instead of selffunding or accessing government grants, crowdfunding allows you to tap into your crowd of family, friends, and fans to help fund projects up front.

PledgeMe has been operating since June 2011, with a re-launch in February 2012. Project creators submit their proposals online, the PledgeMe team helps them set up a page and they ask their crowd to get involved. Their pledgers pledge money in return for rewards, but are only charged if the project goal is met by the deadline.

The ‘Pink Ribbon Calendar Girls’ project really touched the hearts of a lot of people, with 114 pledgers giving more than $10,000 to get the project off the ground. Here’s what they have to say about their PledgeMe experience.

“This is a new form of patronage, with a reward system around giving. It is an all-ornothing model, meaning that the projects

“The creative industry seems like the natural starting point - the projects are engaging, and the creators need funding,” Anna

“We really liked the idea of crowdfunding for arts projects. What a great way to help get projects off the ground that might not

- PledgeMe co-founder Anna Guenther

So, why is crowdfunding such an incredible platform? “It’s participatory - it allows your crowd to help you create your project. It also gives valuable feedback when you’re still in the planning phases and gives you the feedback you need to go ahead.” Crowdfunding in action

What did you like about PledgeMe?

otherwise get the opportunity. We had also been looking for sponsorship for our project without much success. This seemed like a viable alternative… and it worked! “The main goal of our project is to raise awareness about breast cancer in New Zealand and PledgeMe allowed us to reach out with this message, while also sharing the stories of the brave women behind the Pink Ribbon Calendar.” How did you find the experience? “Nerve wrecking, but very exciting at the same time as we inched towards our goal. It took much longer to build up a network of supporters and awareness about the project than we realised. In hindsight we should have put the project on PledgeMe for longer than the recommended 30 days. “As New Zealanders gain awareness a bout PledgeMe and the concept of crowdfunding it will be easier for future projects. We spent a lot of time educating people about PledgeMe and crowdfunding and how it all worked. We are thrilled that we managed to reach our target! “The team at PledgeMe got right in behind us, helping us to promote ourcause and even making a pledge themselves! Thanks PledgeMe you have really helped to make our project a success.”

24 December 2012/January 2013   www.aucklandtoday.net.nz

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News | Small Business

Risky business By Karen Pasco

New Zealand SMEs have cited the biggest risk to their businesses as being disruption to business following a major incident. However, a recent report from Massey University states that many businesses are just not prepared for such events. A recent survey conducted by insurance brokers and risk advisors Marsh Ltd, says for senior executives from SMEs (below 50 employees), the top risk factor was business disruption, followed by non-compliance, with legal and contractual obligations, and losing key staff to competitors.

“

It was interesting to see how much better prepared and less vulnerable Canterbury SMEs were compared to those in other parts of the country. The experience of dealing with a natural disaster clearly raised the level of companies’ crisis management planning and awareness

The research found a high degree of vulnerability and a lack of formal crisis planning among small businesses across New Zealand. Only a small proportion of the businesses surveyed had a formal business continuity plan and less than 10 percent had a written crisis management plan. Of these, less than half had tested their plan in practice. The proportion of SMEs undertaking continuity planning did increase after the first Christchurch earthquake in September 2010, and the experience of dealing with the impact of the subsequent earthquakes has actually made surviving Christchurch SMEs more resilient.

“It was interesting to see how much better prepared and less vulnerable Canterbury SMEs “The prominence of natural disaster related were compared to those in other parts of risks in our 2012 survey shows that the impact the country. The experience of dealing with of recent local and global events is still very a natural disaster clearly raised the level of much being felt across the country,” the companies’ crisis management planning and report says. awareness,” Professor Deakins says. “Unfortunately businesses do not always “While Canterbury SMEs were better realise the full impact that a major event can prepared as a result, it was not through have until after it has occurred.” formal continuity planning. They were more

systems for financial and office management, methods for maintaining customers and building networks, and coverage of psychological elements, such as dealing with trauma,” he says. The report states, that of those organisations that were affected by the September 4 earthquake or subsequent aftershocks, the majority (64 percent) were forced to close temporarily. Of those organisations that reported closing for a period of time, the average length of closure was seven days. “While closure is a major impact following a disaster, there are several other factors that disrupt or hinder an organisation’s ability to business even if it does not cause the business to close. Examples for such factors include unavailability of staff, lack of customers, increased costs or decreased productivity. Further supply chain interruptions can have a major impact on the ability of a firm to continue its operations,” the report says. There were 1127 firms which completed the Massey University survey. Of those, 51 percent had between zero to five FTEs, 46 percent had six to 49 FTEs and three percent had 50 to 99 FTEs.

Massey University Small and Medium Enterprise Research Centre director, Professor David Deakins says New Zealand urgently needs a national programme to help small and medium-sized businesses prepare for crises like the Christchurch earthquakes.

resilient because of changes they had made to their businesses; this might be better computer and online systems, the ability to trade outside their premises, or additional staff trainings so their people know what action to take in a crisis.”

The centre has recently conducted a study, on behalf of the Ministry of Economic Development, to examine the effects of the Christchurch earthquakes on SMEs across New Zealand, as well as their readiness for dealing with a crisis or a natural disaster. As a result the centre has released the BusinesSMEasure report.

Their experiences could be useful to others which is why the report concludes with a recommendation that a national programme of measures to improve SME resilience “should A copy of the BusinesSMEasure 2011 can be be given a high priority”. downloaded at: “Any such programme would have a number of components, including training in business continuity planning, using online computer

The New Zealand Centre for Small and Medium Enterprise Research is based at Massey University’s Wellington campus. It was established in 2000 to help maximise the contribution to the economy of New Zealand’s more than 470,000 SMEs, which account for 31 percent of all employment.

http://www.massey.ac.nz/massey/fms/ sme/businessmeasure/Report_MED_ FINAL.pdf

”

Key BusinesSMEasure findings include: • 43 percent of SMEs surveyed had experienced a crisis in the past five years • Only one-third of firms responded to the most recent serious crisis in a resilient manner • Vulnerability increases if the crisis is caused by a natural disaster, rather than an internal crisis • Less than 10 percent of SMEs have a formal written crisis management plan • A formal written crisis management plan does not necessarily make a company more resilient; experience in dealing with the consequences of a crisis is more important • Canterbury SMEs that are still in business after the earthquakes have an increased capability to adapt to changes in the business environment • Belief, by owner-managers, in business continuity levels were relatively high, but Canterbury SMEs were less likely to believe their current level of insurance would safeguard their business if their business was unable to operate for three months.

26 December 2012/January 2013   www.aucklandtoday.net.nz

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News | Lifestyles

Sensual point of difference Cast iron bath

For the ultimate bathing experience look no further than this freestanding enamel cast iron bath from Kohler, offering luxury in the sleekest and minimalist design. This little bathroom beauty is chip, crack and slip resistant and its thick enamel body retains water temperature for longer. Sit back, relax, maybe light a few candles; it’s so deluxe you’ll never make it back to your bed.

Home Indulgence

RRP: $4,739 Available from: www.kohler.co.nz

Light up

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Anfora floor lamp

Although suitable for contemporary café’s, restaurants and offices, this beautifully crafted design looks good in any room needing a touch of modern flair. Its soft glow radiates through gentle bends and curves, creating an ambience of charm and character. Designed by Miguel Herranz, this innovative design comes in seven colours: American whitewood, beech, yellow, orange, red, green and grey. Three words: piece of art. RRP: $3,978 Available from: www.accentlighting.co.nz

Magimix Vision Toaster

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Best thing since sliced bread Say goodbye to cremated toast and sneak a peek through the glass window to perfectly toasted bread. Thanks to the design produced by no other than the French, you can place any sized bread, from thick pieces to long, into its adjustable slot and watch it toast evenly between the two sheets of double-pane glass. It gets a definite nod from bread lovers. RRP: $599 Available from: www.tfe.co.nz

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Table statement Brazilian coffee table

The classic design contrasts nicely with its bent glass to deliver a touch of modernism to enhance any contemporary home. This minimalistic coffee table comes in black or white gloss finish. You wouldn’t want coffee stains on this beauty. RRP: $1,750 Available from: www.global-living.co.nz

Game on PS3

Sony has released a new design of the Playstation3. It’s more compact, has more memory and is cooler than ever. The new PS3 has lost half its weight from the original model, has a sliding disk cover feature and increased hard disk drive capacity. Available in classic white or charcoal black, the new model still maintains its simple and curved body design and has extended features such as music, photo’s and video – what’s next, Facebook app on a PS3? It’s out in stores just in time for the holidays. RRP: $519.95 (500GB model) $399.95 (12GB flash memory model) Available from: selected retailers

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News | Lifestyles

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Man bag

Kris Van Assche Eastpak briefcase It’s not quite the man bag Joey sported in Friends, but it is another quality design from the Yoox collection, which locks down all the basic details and functions ideal for men. Its solid grey and black contrasts nicely with its beige strap and inside edging - making it stylish without being a snob about it. It’s the perfect bag matched for men who loves simplicity and style for everyday use. RRP: $125 Available from: www.yoox.com

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Michael Hill diamond earrings

Black gift cards This stylishly designed black gift card can be loaded with any amount you choose and spent throughout the Britomart precinct. This opens up any one of the 55 (and counting) participating shops, bars, cafes, restaurants and health and beauty businesses at Britomart. You can choose from a range of presentation options, including a beautiful lidded black box and/or a ribbon-tied black gift bag, to make yours the most tantalising present under the tree.

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Ear this

Britomart

This epitome of elegance and will have every woman turning their heads to admire them. The stone shaped clusters of contemporary sparkling diamonds are set in 10kt gold and should exist in every lady’s jewellery box for that oh-so special occasion. A sensational piece of jewellery that looks stunning with little effort.

RRP: $50-$999 Available from: www.britomart.org/britomart-black, or from Britomart car park reception

RRP: $2,799 Available from: www.michaelhill.com

Hold all

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Hope 1967 Large leather bag

Made from a soft textured leather, this product comes in red, dark blue, garnet (to you and me that’s still red) and ochre (and that’s mustard). It has a zip closure, double handle, removable shoulder strap, lined interior and internal pockets. A stylish, simple and functional bag which is big enough to hold everything from purses, notepads, laptops, kindles, or can just be used as a fashionable overnight bag or gym bag. RRP: $193 Available from: www.yoox.com

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Chopard Imperiale Tourbillon

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Time to shine

This Chopard watch sits in a whole level of its own. Set in diamonds and 18-carat white gold, with a touch of amethysts and sapphire crystals; thankfully it’s water resistant for all those women who will feel like they’re drowning in diamond heaven.

Lakeside luxury Blanket Bay

This luxury lakeside lodge is tucked away in a compelling and enchanting environment. Enclosed by the magical mountain and lake views, the resort stretches over 65,000-acre high country farm and oozes character. The 12 rooms echo the resort's excellence and attention to detail, ranging from stylish suites to elegant chalets. The more intimate en suite lodge rooms contain private balconies or terrace overlooking phenomenal New Zealand views. RRP: Room rates available on the website Visit: www.blanketbay.com

RRP: $POA Go to: www.partridgejewellers.com

28 December 2012/January 2013   www.aucklandtoday.net.nz

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News | Hot Spots

Island time By Davina Richards

After a hectic year it’s about time to rest weary limbs, tired eyes and feel revitalised before the New Year starts tip toeing in. For those of you planning to loosen the purse strings you’ll find luxury which you thought only existed in dreams. And those of you who are just looking to rest up comfortably without spending a fortune, there is something for you here too. Here are three hotspot destinations in French Polynesia ranging from budget, mid-range to blow your bank destinations.

Wish you were here Bora Bora is the most famous island in French Polynesia. Less than an hour’s flight from the island of Mo’orea you can literally jump over to Bora Bora, renowned for its luxurious accommodation that caters for the most romantic getaway, or a perfect family holiday.

overwater bungalows with beach, mountain, lagoon and resort-views, plus it has seven beachfront villas with private pools. There are four restaurants, a fitness centre, and for a little ‘me time’ a holistic spa is available.

The premium Four Seasons Resort screams luxury. You’ll be rubbing your eyes as you witness the phenomenal views… and I’m not just talking about the island - the resort is a case study in grandeur.

You can hike or take a 4x4 tour to witness the panoramic views from the mountain tops. There’s a plethora of water sports such as wind surfing, scuba diving, jet skiing and snorkelling, or you can take romantic sunset cruises.

Surrounded by tropical groves and palm trees, the Four Seasons Resort boasts 100

At every turn you find exquisite beauty, be it the resort’s superior designed

accommodation and facilities, to the island’s sparkling lagoon. Take pictures while you can, it’ll be the only evidence you have to prove you’ve been to heaven and back. Four Seasons Resort Bora Bora Bora Bora French Polynesia www.fourseasons.com/borabora

The hidden secret The island of Mo’orea (pronounced moeoh-ray-ah) is a gem of tropical blues and iridescent greens dominated by a dormant volcano. Mountain peaks and pristine lagoons make for a backdrop that really does dazzle. Adds to the attraction is Mo’orea’s locals preserving the natural splendour by avoiding the clichés of commercialism common at many tropical destinations. You can hike up mountains, scuba dive, snorkel, cycle and horse ride if you get a bit twitchy staying in one place for too long. Hotel Kaveka is one of French Polynesia’s leading mid-range accommodations

where you will find that spending a few more bucks allows you to settle in a dream of paradise. The hotel has improved its property during the last two years and boasts an overwater restaurant on Cook’s Bay with high quality cuisine specialising in Chinese, French, Tahitian, and American food. Families with children under the age of 10 can stay for free. It’s a perfect place to sit back and enjoy a marvellous tropical setting. Stress? What stress? Mai tai, anyone? Hotel Kaveka Moorea French Polynesia www.hotelkaveka.com

Beauty on a budget Nicknamed the ‘Vanilla Island’ Taha’a is a tiny island cloaked in jungle, with rugged, raw, mossy green hills and of course, vanilla plantations. Guesthouse Au Phil Du Temps is on the West coast of Taha’a and opposite the famous Bora Bora Island. Here you can step in to one of the furnished bungalows with private showers, quality beds, a fan, mosquito screens, TV and wi-fi connection free for guests with computers. Get a taste of European and Tahitian dishes, as well as delicious desserts such as waffles, chocolate fondant, coconut flan and Taha’a vanilla flan.

The guesthouse offers various activities such as visits to the vanilla plantation, where you can purchase vanilla powder, essence or pods, vanilla olive oil and vanilla body milk. Other activities include a 4x4 island tour, a Motu picnic in the beautiful coral garden and pearl farm excursions. Visitors can also take a short walk to the botanic garden close by, or try kite surfing and diving.

Pension Au Phil du Temps Taha’a French Polynesia www.pension-au-phil-du-temps.com

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Initiatives| Buy NZ Made

Nurturing home-grown success Why buying local is the best thing you can do for our economy Buying local is a concept which has been bandied about since the establishment of a globalised marketplace. But with the Buy New Zealand Made campaign about to reach its quarter century milestone, the buy local message runs deep in our little corner of the South Pacific. Buy New Zealand Made is a lifestyle.

Established in 1988, the Buy New Zealand madecampaign’s emphasis has shifted over the years, but the basic aim of encouraging consumers and organisations to buy New Zealand goods and services wherever possible has remained the same. Quite simply, the Buy New Zealand campaign is about encouraging people to buy and sell New Zealand made products. Not just in New Zealand either, we’re talking about exporting; taking our great products and brands to the world. When you buy a New Zealand produced product, you’re helping to create jobs and promote growth. We can be proud of the quality of our products. The concept is an easy one to sell. Kiwis love New Zealand made products and most prefer to buy them too. So join the campaign and show pride in Aotearoa. You’re not only buying great, high-quality products, you’re promoting growth and job opportunities within your country.

Membership benefits Double your brand power The iconic ‘kiwi in the triangle’ logo is a great marketing tool for businesses. It provides a unique selling point and adds value to your own brand. Basically, if your product carries the kiwi trademark, your customers can be certain they’re buying local.

Drive traffic Gain traffic to your website and sell goods online by linking your profile page on buynz. org.nz to your website’s shopping cart.

Connect and exchange Join Buy NZ Made and automatically gain access to networking opportunities with over 1000 manufacturers and retailers. You’ll also gain exposure to customers who go to the Buy NZ Made website specifically looking for NZ made goods… all available in one handy marketplace.

Join up Membership and the licence to use the ‘kiwi in the triangle’ logo is open to anyone who manufactures or sells NZ made products and services. Shoppers can join up too, just by signing up at buynz.org.nz

Join up as a retailer Membership is open to retailers who sell NZ Made products for the small cost of $50 (+GST) per year. Retailers can advertise the kiwi in the triangle logo instore and on their website, but labelling products with the logo is restricted to manufacturers of the product themselves. Join up online today.

30 December 2012/January 2013   www.aucklandtoday.net.nz

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Initiatives| Buy NZ Made

Quarter century campaign Next year Buy NZ Made celebrates 25 years of campaign history. Here’s a timeline overview of how the campaign has developed during this time: November 1988 The Buy NZ Made message gains momentum with the launch of the campaign by the NZ Council of Trade Unions and the NZ Manufacturers Federation, with principal sponsor Printpac-UEB 1988 Buy NZ Made is now a wholly-owned subsidiary of NZ Manufacturers Federation and licenses use of the kiwi in a triangle trademarks and logos. Manufacturing members may use the logo on their goods that qualify, under the Fair Trading Act, to be labelled as Made in New Zealand 1988/89 TV advertising run to promote the campaign 1990 Buy NZ Made lobbies Government to influence state sector purchasing practices December 1990 The Prime Minister and Minister of Commerce write to the heads of all government departments asking them to ensure that local producers are given full and fair opportunity to compete for their business 1990 A new television commercial was run with production costs funded by the Government, featuring Dame Kiri Te Kanawa 1991 The NZ Industrial Supplies Office is established in the Ministry of Commerce to improve information for government buyers

about domestic industry capability and the availability of domestic products and services. 1992 Mandatory country of origin labelling is applied to clothing and footwear and use of the kiwi logo continues to grow March 1992 The first Kiwi Pride Festival was held. It had strong support from 2,000 retailers and generated more than 20 newspaper features and 30-40 radio and television items. A steam locomotive was repainted with the World War II slogan and ran rides for the public around Auckland. Festivals ran again in 1993 and 1994 1994 TV ads feature cartoon Kenny the Kiwi, encouraging people to Buy NZ Made and Keep Your Country Working 1999 The Buy NZ Made campaign had changed its emphasis from encouraging New Zealand consumers to buy locally made goods in preference to imported ones, to specifically promoting members products, adding value to their companies by increasing sales May 2001 The Employers and Manufacturers Federation merge to become BusinessNZ, which takes ownership of the Buy NZ Made Campaign 2001-2005 Promotions run included newspaper advertising supplements, sponsorships and the Great New Zealand Christmas Stocking campaign where shoppers who purchased NZ made goods could go in the draw for a stocking filled with goods donated by members

31 March 2005 Prime Minister Helen Clark launches the Retail Membership category 2005 Following the General Election, the Labour Party and the Green Party sign a co-operation agreement that includes a Buy Kiwi Made programme being part of the broader programme of achieving sustainable development of the NZ economy 2006 A blue and gold designer logo is introduced to support the fashion industry 2007 The Buy Kiwi Made media campaign is developed by the Ministry of Economic Development in consultation with representatives of Business NZ, Buy NZ Made, NZ Council of Trade Unions, NZ Retailers Association, two independent advisers, and representatives of the minister and the Government spokesperson for Buy Kiwi Made 2007 A bi-lingual red and black version is launched to coincide with Maori language week. A New Zealand Grown logo is also introduced in to apply to nonmanufactured produce 2008 Buy NZ Made relaunches its website which now includes a member directory listing and a portal for members to order stationery online and download the artwork. 2008 Buy Kiwi Made launches its well known Oliver Driver advertising campaign, breathing life back into NZ Manufacturing

2008 Buy Kiwi made organised stands at Trade shows to exhibit NZ Made Products. Buy NZ Made continues to support its members at trade shows today 2009 The site getnzmade.co.nz which was partly government funded is launched for those looking to purchase New Zealand made goods online 2009 A nationwide competition is launched through the Buy Kiwi Made campaign encouraging consumers where shoppers who purchased NZ made goods could go in the draw for a prize packs filled with goods donated by members. Entry boxes could be found in most major retail stores in New Zealand 2010 The Cottage Industry Membership category class is implemented to help small business 2011 The black & silver 2011 logo is created especially for the Rugby World Cup 2011 Buy NZ Made launches lovechristchurchmade.org.nz an online directory website to help Christchurch businesses get on their feet Sept 2011 The buynz.org.nz website is revamped with a focus on helping members sell their goods online, drive traffic and increase networks, relationship building and interaction and includes the integration of ‘getnzmade’.

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Initiatives| Buy NZ Made

Manufacturer case study: Citrus Magic Ltd to general manager and helped build up a successful sales team marketing throughout NZ and Fiji.

stress release and keeps my body and mind in shape. A perfect way to end a busy day!”

“After years on the road living in motels I decided I needed to make somewhere my home-base, I chose Christchurch and purchased my first home. That was 11 years ago. Six years ago the opportunity came up for me to purchase the company. I am passionate about the product so the decision was an easy one. ‘One Cleaner for All Your Cleaning Chores!’ The only cleaner I market!”

What do you love most about living in ChCh?

Describe a typical day?

It’s all well and good to extol the virtues of such a campaign, so let’s look at how Buy New Zealand Made looks in practice. Citrus Magic Ltd owner Sheree Hayward joined the Buy New Zealand campaign in 2009. So what does New Zealand Made mean to her and how has the campaign helped her? Tell us a bit about your background? “Eighteen years ago I was employed by Citrus Based Cleaner as a door to door salesperson marketing the product throughout New Zealand. This was a new company and a new product. No-one had heard of Citrus Concentrate. After 12 months, I was promoted

“Top priority at the start of my day is my trim latte. I have an office close to the city so I head there every morning with my 15 year old Jack Russell Jag. Jag has also travelled with me marketing Citrus Based Cleaner around New Zealand. She has been all around New Zealand a few times. She knows the product better than most I think.

“With the devastating earthquakes I get asked all the time why I stay, especially as I’m a Northland girl with no family here. And it’s easy - the people! Sure it has been tough; you go through the different emotions as your life was changed on Feb 22nd. All my daily routines had gone; I had to make new ones which wasn’t easy. “I live in city so my life revolved around the city and it is devastating to see it like it is, but the people are strong and resilient; they keep me here. Christchurch will be built better and stronger and I want to be part of watching it grow.”

“Each morning I make a call to my rural rep Brett. Brett has been employed with Citrus Based Cleaner for more than 10 years. He is very experienced and a loyal staff member. We chat about his day ahead and he sets his goals.

Best piece of business advice?

“I am in sole charge, so my day is filled with all errands needed to run a company; customer service, orders, accounts and marketing. I have distributors in Nelson, Hawkes Bay and North Shore, so keeping in contact with them is important to ensure they are on track with their targets.

Best and worst things about owning your own business?

“At around 5-5.30pm I head to see the amazing team at Les Mills. I find it is a great

“First of all you have to be passionate and understand your product. Get really good advice and know your market. Find your point of difference and sell it.”

“The best part is you are the core responsibility of making it work. You have flexibility you may not otherwise get as an employee. You can get excited about the successes. You are accountable for making yourself and your team motivated to achieve goals.

“However, the worst things are that sick days are very few and long holidays don’t exist, especially for small business. You have to be always ahead of the market or you can get left behind. There is pressure as usually you have financial investment, and of course time. A positive and optimistic mind is needed everyday.” What does ‘NZ Made’ mean to you? “I love ‘NZ Made’. I think every Kiwi is passionate about ‘our’ products that are made in New Zealand. I display the logo on my product and website. And every tradeshow I attend I have large Buy NZ Made signs for everyone to see.” How has being part of the NZ Made Campaign helped you? “The NZ Made team is always friendly and helpful. I exhibit at trade-shows throughout the country and they help me organise these. They are top of my list for being the best marketing decision I made when I purchased the company. Everyone recognises the kiwi logos.” So what is your Citrus Based Cleaner? “Citrus Based Cleaner is a pleasantly scented, ready to use concentrated cleaner and degreaser that has been specially designed to work equally well in a wide range of cleaning chores. Natural orange extracts, alongside biodegradable surfactants, detergents, dirt suspending agents, water softeners and builders, combine to produce a formidable cleaner for everyday applications. Visit citrusbasedcleaner.co.nz.”

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Initiatives| Buy NZ Made

Retail case study: Vintage Kids Retailer Vintage Kids has been with the campaign since 2010. Owner and founder Carolyn EyreWalker is living her dream and supporting New Zealand designers in the process. So how has the Buy New Zealand Made campaign strengthened her brand and what does New Zealand Made mean to her? Tell us a bit about your background. What led you to launching Vintage Kids? “I have had a life-long love of vintage and antiques. As a child I was always the one rabbiting through grandma’s cupboards and saving my pocket money to buy ‘treasures’ at local garage sales. “When I came back from England (the vintage mecca) I decided it was time to realise that dream of having my own store, one filled with history, the type of shop that changed every time you visited. I have three young children and decided to start with an online business: vintage for children and grow from there.” What does a typical day at work involve for you? “I love my job as each day is different. My working day is normally split, as being online we are open 24 hours. We get many local and international queries day or night. A large part of my day is on the computer, answering

emails, liaising with customers and suppliers, sourcing and loading gorgeous new products to have online. “We have started reupholstering antique furniture, so I spend part of the week collecting furniture, searching for beautiful fabrics and meeting with our upholsterer who is an absolute gem of a craftsman.

Which NZ designers, artists or creative people do you currently like?

believe in it and love your product. Work hard and always be ready for the curve-balls.”

“New Zealand has the most amazing depth of talent for a small country. I am in awe of some of the incredible abilities of some of our cottage industry suppliers who have found something they are good at, believe it, make it and are consistently professional in all they do.

What does ‘NZ Made’ mean to you?

“I finish at 3pm to collect the children, then will generally be back online a few evenings a “The tip of the iceberg are designers such as Limited Vintage, Locket, Lulu’s Closet, One week to keep in touch. Button, Art Divine and Reborn.” “We also have just opened a ‘pop-up’ shop What is your best piece of advice for people in Christchurch that is open 9-12am on wanting to start their own retail business? Tuesdays and Thursdays, which I just love, as it’s great to see everything on display and to “Stay true to your business’s core values. Decide what your identity is, make sure you meet our customers.”

“It makes me feel good buying New Zealand made. New Zealand Made is a huge part of our business ethos. For me it means buying a product that supports the designer, the maker and the local economy. “It also means buying something personal and significant, and quite often unique; so much nicer than the mass produced items. “At Vintage Kids you will find a range of fabulous artists, designer and vintage ‘magpie’ collections. They pride themselves on hunting out the best of NZ talent to offer limited edition and one-off pieces. Visit vintagekids.co.nz and follow them at facebook.com/VintageKidsNZ.”

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Join up as a manufacturer To become part of the NZ Made campaign and use the iconic logo, simply join up online. There are two options of manufacturing membership: Cottage Industry (for companies with an annual turnover of less than 200,000k), and Manufacturing Members. Cottage Industry only costs $75 +GST per year and Manufacturing memberships start from $150 + GST.

Initatives | Marine & Architectural Stainless

Buy NZ Made fast facts • Established in 1988 • Is a great marketing tool bringing

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Initiatives| Buy NZ Made

significant benefits to businesses • Is a wholly owned subsidiary of Business New Zealand

Join up as a retailer Membership is open to retailers who sell NZ Made products for the small cost of $50 (+GST) per year. Retailers can advertise the kiwi in the triangle logo instore and on their website, but labeling products with the logo is restricted to manufacturers of the product themselves. Join up online today. Buy New Zealand Made Level 6, Lumley House 3-7 Hunter Street Wellington T (04) 496 6557 www.buynz.org.nz — Advertising Feature

• Lobbies Government to influence state sector purchasing practices (through Business NZ) • Owns the trademark of the iconic Kiwi in the Triangle logo, encouraging people to Buy NZ Made • Has a website which includes a member directory listing and a portal for members to order logo labeling merchandise and download the artwork • Allows members to adapt the Kiwi in the Triangle logo colours to suit their own branding • Kiwi in the Triangle logo is recognized by 95 percent of Kiwis • Developed lovechristchurchmade.org.nz, an online directory website to help

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Christchurch businesses get on their feet • buynz.org.nz website with a focus on helping members sell their goods online, drive traffic and increase networks, relationship building and interaction.

Marine and Architectural Stainless offer clients a comprehensive range of quality finished stainless steel designs and options to suit each clients focus and desires no matter how big or small the job. The company has furbished some of New Zealand’s top boat-builders with tubular hand-rails, staircases, screen rails and fender storage units. It also offers a comprehensive service from bow to stern, including stern fittings, bow rails, boarding ladders, stanchions, fly bridge rails, chain plates, tanks, and many other functional boat-based furnishings.

concept to design through to assembly and installation. The company’s ongoing commitment to providing a wide range of customer requirements and quality performance has made it an international leader in Marine and Architectural fabrication of Stainless Steel. Established more than 20 years ago, Marine and Architectural Stainless specialise in stainless steel fabrication in high quality plate, tube and sheet work. Managing director Scott Ansell, has more than 20 years of experience in the marine and architectural industry, and understands the concepts of what is required in marine and architectural fabrication.

It provides a wide range of products, such as awnings, glass with tube rails, architectural sculptures, gates, pergolas and can assist with office, home, or commercial building fit-outs. Some of its high profile clients include BMW, ASB and Air New Zealand.

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Marine and Architectural Stainless 15 Porana Rd Glenfield 0627 Auckland T (09) 444 4233 E mastainless@xtra.co.nz www.mastainless.co.nz — Advertising Feature

34 December 2012/January 2013   www.aucklandtoday.net.nz

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Initiatives | Tepid Baths

Getting fit and staying healthy has never been easier

Facility membership Direct Debit - Weekly $22.50 Direct Debit - Concession Weekly* $19.20 Paid in Full - Standard (1 mth) $97.50 Paid in Full - Standard (12 mth) $1090.00 Paid in Full - Concession (1 mth)* $85.00 Paid in Full - Concession (12 mth)* $926.50 Casual per day $20.00. * Students, seniors and Community Card holders. Must have valid ID

Hours Aquatic centre Monday - Friday: 5.30am - 9.00pm Weekends: 7.00am - 7.00pm Public holidays: 10.00am - 6.00pm (some exceptions apply)

Fitness centre Monday - Friday: 5.30am - 9.00pm Weekends: 7.00am - 3.00pm Public holidays: 10.00am - 5.00pm (some exceptions apply) Fitness professionals can help you to work towards achieving goals with a free one-onone session. It includes a health assessment, goal setting, nutrition and equipment orientation, and you’ll also receive a complimentary programme update every six to eight weeks.

Downtown’s Auckland’s Tepid Baths has been transformed in to a state-of-the-art pool and gym facility.

Whether you want to achieve weight loss, improve general fitness, take part in sports training or rehabilitation, all you need is right here under one roof. This purpose-built facility is a one-of-akind pool and fitness centre, where the local community and visitors can enjoy its functionality, as well as its modern, stylish design and touches of history which create a unique atmosphere.

Setting it apart from all other pools, gyms and recreation facilities in town is the Tepid Baths’ iconic heritage status. First opened in 1914, in 2010 Auckland Council closed the facility for a redevelopment costing $15.8 million. The reopening in June 2012 saw the original baths, which were once filled with sea water and used to cool the machinery at Ready, set, go the Auckland Electric Tramways powerhouse, The facility boasts a stunning seven lane, 25m fully restored. main pool heated to 27 degrees, as well as a The restoration has remained true to the form smaller learner’s pool with graduated depth for the almost-century old building and is the that’s 15m long and heated to 32 degrees, aspect that’s received the most feedback from which is available for play and swim lessons for babies to adults. There’s a large spa the public. It is this history which gives the pool heated to 39 degrees and a premium facility most of its local recognition. sauna and steam room, where you can soak, An important part of the refurbishment unwind, and feel revitalised. project, the council has ensured features, Whether you’re an avid swimmer, part of an such as the art deco poolside cabanas, sleek elite squad team, or a casual swimmer who black and white tiles, retro lantern lights likes to take their time, the pools provides for and colourful hanging baskets of the 1920s all types of swimming. and 30s, have been recreated. Historic photographs and stories of the baths’ rich The swim school’s learn-to-swim classes, with history adorn the walls and the old kauri a certified professional instructor teaching panelling has been used to create new stairs. individuals at all levels, are proving popular.

The step-by-step programme helps gain the necessary skills and build confidence so anyone can enjoy the water.

Work it The gym delivers a refreshing environment with a relaxed atmosphere. You can exercise at your own leisure, or get your heart pumping as you get a full body work out. It is air conditioned and has views overlooking the main pool and a glass floor over the learners’ pool. It is fully equipped with the latest and greatest gym technology, and you can watch Sky TV while putting the miles in on the cardio machines.

Opening hours are from 5.30am to 9pm, so you can start early or late and perhaps most importantly of all - the environment is warm and welcoming. Tepid Baths strive to make sure it keeps on top of the latest industry trends and by listening to its members, is able to provide a high standard of customer service. This helps to tie this all-rounded superb facility in to a place where everyone is made to feel like they belong. The future for Tepid Baths looks very promising. Tepid Baths 100 Customs St West Auckland T (09) 379 4745 www.tepidbaths.co.nz

— Advertising Feature

Specialist Aquatic Consultancy Services At Watershed we are proud to be part of the team that worked on the refurbishment of the Tepid Baths, providing specialist aquatic and facility advice. We are a New Zealand owned, Auckland based company that specialises in providing advice, support and services to the aquatics, recreation and education industries across Australasia.

For information on how we can help you contact us today phone

09 529 1480 or email admin@watershednz.co.nz

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Initiatives | Composite Helicopters

Local firm set to change the

aviation game

The global helicopter and aviation industry is about to be revolutionised by an Auckland-based company with a very desirable product set to hit dizzy heights in the not so distant future.

Benefits of the KC518 carbon-composite fuselage • Lowest cost of ownership of any turbine engine helicopter • Simplistic construction • Quick assembly • High in strength, lower in weight • Rigid and corrosion proof • Aerodynamic • No major airframe scheduled inspections • No riveting or bolted joints • Lower fuel costs.

Composite Helicopters International president Peter Maloney developed the KC518 helicopter fuselage using materials more commonly, found in America’s Cup Yachts and Boeings 787 Dreamliner. The use of carbon composites and Kevlar in helicopters is a new yet obvious progression for a mode of transport at the mercy of the weight/strength ratio.

The first helicopter was built about three years ago by Peter Maloney and wife Leanne on their Auckland property. Peter Maloney had flown helicopters extensively when he decided to experiment with the idea of a carbon-composite fuselage. Sourcing experts in manufacturing and materials he set the wheels in motion of a truly revolutionary design project.

The KC518 Adventourer is based on one of nature’s most dynamic predators; the great white shark. From the rounded tip of the fuselage nose to the four-blade ducted tail rotor, the predator-shaped KC518 is able to achieve the sleek, efficient shape due to its modern use of composite materials. Even the shark’s dorsal fin has been replicated, curving down and aft to provide less drag and increased stability.

Gearbox Design & Manufacturing CNC Machining Specialists Cubed3 is proud to have a strategic alliance with Composite Helicopters International

Phone 09 5252117 13 Sultan Street Ellerslie Auckland www.cubed3.co.nz

Combining the flawless design of Mother Nature’s finest with modern innovation and material experimentation has produced a real game-changer. The multi-patented KC518 kit helicopter is in high demand, and rightly so. After a recent trip to the Oshkosh celebration of aviation in Wisconsin, USA the company

has courted offers from all over the globe. Chinese representatives suggested a joint venture, at least 14 fresh orders were placed and leading pilots and engineers alike held the composite helicopter in high regard. With each helicopter costing approximately $530,000, the Oshkosh trip could have generated up to $50 million worth of orders for the Auckland-based company, which is currently moving factories to cater for the increased demand for its product of late. Even when Maloney told six potential distributors they would have to purchase at least five helicopters to become an official agent, it didn’t seem to deter them at all.

Auckland:

63 Hunua Rd, Papakura Telephone (09)295 2200

Christchurch:

1 McAlpine Str, Sockburn Telephone (03)348 4927

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Initiatives | Composite Helicopters

Initiatives | Vadacom

Building

better connections

Composite Helicopters International, but distinctly Kiwi New Zealand was undeniably the focus of the aviation world’s attention at Oshkosh 2012 with Composite Helicopters International taking the lime-light on centre stage. The reverberations of this aero-revolution will be felt throughout New Zealand’s economy in years to come, as New Zealand Trade and Enterprise’s (NZTE) Peter Smythe says “What Composite Helicopters has produced is globally significant and an achievement that a lot of people would have dismissed as not possible in New Zealand. The speed with which prototypes have been developed and their quality is impressive. It’s exciting to see this happen here – it’s at the upper end of what I thought was possible for us to produce.” New Zealand can be proud of Composite Helicopters International; its innovation represents the nation’s ability to capture the attention of mainstream markets on a global scale. The first five KC518 helicopters are to stay in their country of origin with the famous silver fern emblazoned on the fuselage; Maloney has captured the essence of New Zealand for the rest of the world to cast eyes upon. With the aviation sector aiming to contribute $15 billion per year to the New Zealand economy, Composite Helicopters International is poised to make a huge impact on those figures. Besides a few imported parts, the majority of the helicopter is New Zealand made and Maloney aims to keep it that way. The company will provide jobs, apprenticeships

and a constant stream of global interest in the New Zealand aviation scene. With plans for future aircrafts already in the pipeline, the company shows very little sign of slowing down its astronomical progress. “The design could be easily adapted to create alternate airframes so the company has solid options for growth,” Maloney says. In an industry where attitude determines latitude, the sky is literally the limit for Maloney and his team who have the utmost faith in their creation. Sales director Tim Pike says “We will do with Composite Helicopter, what the PC did to the computing industry”. The combination of a number of reductions means the customer will receive a worldclass five-six seater helicopter for the price of a kit helicopter. It brings a luxury method of travel into the realm of affordability due to its reduced production cost, component usage, fuel consumption, weight and overall maintenance costs – the KC518 outshines its traditional counterpart in numerous categories. The future of Composite Helicopters International is shaping up to be as dynamic as the shape of the KC518. Kiwi’s should keep their eyes to the skies in anticipation of the next biggest thing in the aviation world… born right here in New Zealand. Composite Helicopters International North Shore Airfield 312 Postman Road Auckland T (09) 415 8942 www.compositehelicopter.com

Doing better in business is all about communication and it is here where Vadacom can help you grow your company. Vadacom was established in 2005 and is a leading telecommunications software development company, specialising in developing IP Telephony and Voice Over IP (VoIP) solutions for businesses. Its mission is to provide world class open communication technology and offer innovation with passion and integrity; and you can expect nothing less. It has successfully installed phone systems across New Zealand and overseas and is a finalist in the AUT Excellence in Business Support Awards 2012 in technology. Vadacom can supply and install phone systems for small businesses to large enterprises, within a fixed budget, offering a solution which is painless to install and allows complete freedom over your phone system. Its experienced developers and designers of VadaXchange can develop software to satisfy your business requirements. Chief executive Igor Portugal says Vadacom offers everything from VadaXchange PBX Appliance, VadaXchange PBX in the cloud, and VadaXchange IP Gateway. “VadaXchange Buddy software on your desktop and on your mobile is uniquely Vadacom. All individual features of the system maybe available elsewhere, but the combination and reach-ability of features that VadaXchange offers is unique,” he says.

“A comment one of our customers made was, ‘Over the years, as our business changed, we had to replace all of our IT systems except for one - VadaXchange. Every time we came to Vadacom asking if something can be — Advertising Feature achieved, the answer was yes and the change was implemented without having to replace

the system - often at no or very little extra cost’.” You can guarantee VadaXchange technology is unique in that it is fully managed and maintained by Vadacom. You don’t need to worry about costly onsite call outs, as all troubleshooting and system programming is done remotely and each VadaXchange system is monitored by its automated monitoring service. Should anything be lost, Vadacom’s experienced engineers will be alerted and inform you of any problems. The team stay on top of its game by keeping up to date with all the latest features, evaluate new developments and complete software testing, to provide you with the best service and software technology to help make life feel a little easier.

VOIP (Voice Over IP) offers the following benefits to businesses: • Low call costs. In some cases local calls and even international calls are free • Low cost of performing moves, ads and changes on a business VOIP phone system • Increased functionality and integration with other IT business systems • Ability to have your land-line phone number follow you anywhere • Low infrastructure costs. VOIP reduces the traditional scheme of having two separate wiring systems (one for voice and one for network), to a single connection • Future proofing. Functionality is software (protocol) based, as opposed to hardware PBX, allowing for changes in software coding without requiring a “forklift” or component upgrade. Vadacom PO Box 108146 Symonds St Auckland T (09) 969 0600 www.vadacom.co.nz

— Advertising Feature

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Phone: 0508 SYSCAP (0508 797 227) Fax: 07 849 8351

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Initiatives | Architectus

Transforming inner city spaces The Nightingale family founded and still run the famous Resene paints brand, so it’s only fitting their top award be named after the family. Architectus were the deserved winners of the 2012 Resene Total Colour Master Nightingale Award for the contemporary use of colour, breathing a new lease of life into the Clark Street over-bridge. Architectus is no stranger to success, with more than 100 awards attributed to directors of the company from the New Zealand and Australian Institute of Architects, as well as other industry specific bodies.

Keeping its work very much in the public eye, the Architectus team has established itself as a specialist urban-based initiatives design team, capable of transforming inner-city spaces with varied and interesting concepts. “Increasingly we are working on complex, urban design and infrastructure projects, which require both contextual awareness and place making strategies,” Crothers says. The company’s work on the Clark Street overbridge has certainly turned heads, attracting notoriety from bridge users and industry experts alike. The dynamic use of colour has transformed a functional public access road into an aesthetically pleasing urban attraction. The Clark Street extension over-bridge connects Clark Street to Great North Road over the western line rail corridor, providing a bypass around New Lynn and creating the opportunity for the recently completed ‘shared space’ on Totara Avenue West to re-establish itself as the retail and recreational focal point of the town centre. The project is part of a substantial investment in New Lynn, which includes the New Lynn Station, transport interchange and upgrade of Totara Avenue – also completed by Architectus.

The company’s key areas of expertise range from residential, commercial and educational buildings.

“Collectively these projects stitch together the infrastructure which supports rail, bus, private vehicle, cycling and pedestrian access, which delivers on the Transit Orientated Development (TOD) vision established in New Lynn’s urban plan,” he says.

“We work collaboratively across the disciplines of urban design, architecture and landscape architecture,” says associate director and urban designer Henry Crothers.

It has also revived the look and feel of New Lynn’s public realm and sensitively accommodated the changes required to support the future redevelopment and

intensification of New Lynn as a subregional centre. “We have worked closely with Auckland Council and a range of consultants and contractors since 2007,” Crothers says. “It was the old Waitakere City Council that provided the vision and impetus for this transformation.” The 300m long bridge includes a rhythmic sequence of coloured steel fins which prevent access to the electrified rail lines below and provide a visual screen to adjacent residences. More importantly, they transform an otherwise utilitarian and familiar roading structure into an energising urban intervention and civic landmark. “Three Resene reds were selected as reference to the site’s historical association with clay brick production, Waitakere Ranges’ sunsets and to celebrate movement... with a cheeky nod to the western suburbs love of speed and fast cars,” Crothers says.

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The judges were full of praise for Architectus’ colour use. “Rhythmical in reds - the continuity is delightful. It is almost like an art installation. It’s a brave decision to choose three reds that are so close together, rather than keep them all the same, or opt for more of a contrast. The similarity of the red provides subtle movement. The light and shadow, it moves on you. It’s energising and it is very appropriate. Brilliantly strong, the strength is in the rhythm and subtle changes of colour.” Not only has Architectus transformed the mundane commuting experience of

many Aucklanders, its work has bestowed an identity on a previously non-descript utilitarian roading structure. Vibrant and energetic, the bridge is now a unique representation of Architectus’ urban design skills that will undoubtedly be in high demand for upcoming projects. Frequenters of this popular transit site can admire the creativity and ingenuity of the Auckland-based arm of Architectus. With the cityscape ever-changing in Auckland, Henry Crothers and the vastly experienced team at Architectus will be at the forefront of possible transformations in our fair city. If any future projects are as lauded as the Clark Street over-bridge, it’s safe to say we have some exciting visuals to be integrated into our region. Drawing experience from far-afield may considerably diversify Architectus’ approach, considering the company has branches located in Brisbane, Melbourne, Sydney, Christchurch and even Shanghai. A full list of awards and completed projects can be viewed on the Architectus website www.architectus.co.nz. Pay a visit and appreciate the discipline of architectural design at its finest. Architectus Level 2 3-12 Shortland Street Auckland T (09) 907 5970 E Auckland@architectus.co.nz www.architectus.co.nz — Advertising Feature

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Initiatives | Scott PHS Ltd

Making automated warehousing work for you Whether you’re sending or receiving, in today’s business world it’s vital that goods get where they’re supposed to be, when they’re supposed to be there. And a key ingredient to ensuring no sour tastes are left in anyone’s mouth is what happens once a product rolls of the production line. It is here where local company Scott PHS comes to the fore. Its product range includes the latest technology in fully automated warehousing systems, providing solutions to reduce costs and improve safety for end-ofline pallet handling and warehousing. Scott PHS designs and manufactures depalletising, conveying and palletising systems tailored for each customer’s unique requirements. The company has almost 60 years’ experience and services a wide range of industries, including food and beverage, brewing, wine, manufacturing and warehousing.

Automated warehousing Managing director Paul Denton says Scott PHS specialises in the beginning and end stages of a production line, primarily the depalletising and palletising. The company has expanded its end-of-line solutions to include automated deep rack warehousing. “Once the product is palletised, wrapped and labelled it’s traditionally picked up by a fork truck and taken to warehousing,” Paul says. “We automate that. Pallet loads of goods are

conveyed from palletising and put straight into racking, with no need for fork trucks.” Scott PHS has aligned itself with Italian company Automha, an automatic materials handling specialist, as well as American company Hannibal Industries Incorporated, which manufactures pallet racking systems.

AS/RS

Cost effective racking

Paul says automatic storage and retrieval systems (AS/RS) were originally developed in Europe, where storage facilities tend to be high-rise because land is at a premium.

Paul says the deep rack automated warehousing system offers many benefits to customers. “One of the issues with conventional non-automated racking is the cost of fork trucks, drivers and maintenance, as well as the cost of fork truck damage to the racking system; but our automated warehousing removes these costs. “You can also get rid of wide forklift isles so your racking system will use less floor space, or double the existing capacity with the same real estate.” Scott PHS has a semi-automated deep racking pallet shuttle system operating in a food processing facility in Australia. The company is experiencing overwhelming requests for this automated system.

Scott PHS’s new automated warehousing system provides an alternative to the traditional AS/RS systems.

Most storage facilities in New Zealand and Australia are low rise, which requires different technology. The Scott PHS automated warehousing system is tailored to suit the requirements of the local market with a focus on improving safety, equipment performance and lowering power consumption requirements. A unique feature of the Scott system is that it is driven by a super capacitor, with no downtime for charging, and is able to run 24/7.

New technology Scott PHS is developing technology to meet the growing demands across a range of industries. The business is in talks with a number of companies in Australia that are considering installing large production lines. “We’re talking to them about palletising and automated warehousing, and there are quite a significant number of potential projects,” managing director Paul Denton says.

We listen... We engineer your solution... We take your concept to completion

We design and manufacture palletising, depalletising, conveying and warehouse automation solutions to meet your needs.

Why choose Scott Package Handling Systems? • Scott PHS competes internationally through its high degree of industry expertise and competitive pricing • The company offers local support and service to customers both in New Zealand and Australia • Scott PHS manufactures and supplies high-quality solutions to meet customers’ needs • All work from concept to completion is done in house, including mechanical, electrical and software design • Scott PHS works with leading materials handling and racking systems suppliers such as Automha and Hannibal Industries • ABB Robotics is the company’s preferred supplier of industrial robots.

Scott PHS 60 Wharf Road Te Atatu Peninsula Auckland T (09) 834 2700 E p.denton@scottphs.com www.scottphs.com — Advertising Feature

60 Wharf Road, Te Atatu Peninsula, Auckland Phone: (09) 834 2700 www.scottphs.com

The Bolt shop are proud suppliers to Scott PHS Ltd 191 Archers Road, Glenfield 23 Ash Road, Manakau City www.aucklandtoday.net.nz   December 2012/January 2013 39

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Focus | Geyser Building

Greening

The stunning Geyser building has attracted attention since its ‘green’ glass walls first went up on Parnell Rd earlier this year. But now the building is filling with tenants, Geyser is drawing more and more compliments for its modern, sustainable working environment. Geyser, designed by Patterson Associates, is the first building in New Zealand to be awarded a 6 Green Star Office Design-certified rating from the New Zealand Green Building Council. Geyser is in fact five separate buildings linked by walkways, maximising natural light penetration and exterior views. Each of the five ‘sub-buildings’ is wrapped in a dynamic three-dimensional semi-reflective white twin walled façade. This creates natural heating and cooling ventilation by way of thermal currents rising through the void spaces. It’s these features that are drawing most praise from tenants. Lawyer Chris Taylor says the natural ventilation system is Geyser’s best feature. “We are still experimenting with the best settings. The outer skin of the building is vertical louvres, which are controlled in response to the weather; the inner skin is made up of sliding panels, which we can open and close to control the heat.” He adds his team has embraced the green ethos of the building, which includes a

the centre city’s commercial face

rainwater harvesting system to store and supply water to low flush toilets and irrigation systems, and low flow bathroom fixtures. Geyser also has Hungry Bin worm farms, as well as cycle parks, showers and lockers to encourage commuting on foot or bicycle. These high-tech innovations mean the building has the capability to use one-third less energy than a standard office building and half the amount of artificial lighting and water. “The building has some very sophisticated systems, such as the car parking system, in which you park your car in one of four elevators that takes it to be stacked on a shelf in the basement,” Chris says. “The landlord, Samson Corporation, has paid a lot of attention to detail and that is paying off

for them. They have created a very pleasant environment to work in.” Foundry Asset Management director Stephen Rogers says Geyser’s sustainable design was a natural fit for his company. “Where possible we like to endorse socially responsible investing and we thought it was appropriate we extend that to the office environment, so we were naturally attracted to the planet saving properties of Geyser.” He says his team has found many benefits to working in Geyser but for him the cost savings of not having to turn the lights on in the office are a big plus. Another great aspect is the Parnell location, being near the motorway means clients have easy access from any direction in Auckland. “The staff absolutely love it. It has a great feel with plenty of light.” Accountant Rob Wong was one of the first tenants to sign up for office space at Geyser and says though he was first drawn to the building because of its Parnell location and modern design, he has become a fan of its sustainable features. “Originally we looked at the building because we had been in an old Parnell building for a while, with bad air conditioning and things like that,” he says. “We wanted somewhere more modern. And here we don’t have air conditioning at all. I can sit here at my desk with the windows open, breathing the fresh air instead of air conditioning.” Catriona Knapp of Future Focused Accountants says, as treasurer of the Designers Institute of New Zealand, she too was initially drawn to the building’s modern, sophisticated appearance. But now she and her team have settled into the building, she has a new appreciation for its green features.

www.pattersons.com

“I think its best feature is the amount of glass that’s been used and the amount of natural light inside. That makes it a beautifully

designed, nice environment to work in. It’s nice to be able to look out the open windows.” Catriona adds that, as the building fills up with more people, its open plan design should generate a community feel and connection between tenants. Samson Corporation general manager Marco Creemers says the company is thrilled with the feedback and reaction it’s been getting from tenants. “I think some people were drawn to the building by its modern design and appearance first and the sustainable features second. But now they’re in they are starting to really appreciate what Geyser offers,” he says. “At one level it offers cost savings to tenants because of reduced energy and water use, but there’s another benefit in that people like being in the building – in natural light and air.” International research shows improving the quality of the workplace boosts productivity and reduces sick days. “Geyser promotes environmental, cultural and social wellbeing,” Marco says. “The buildings are positioned around a courtyard and there’s a system of atriums with pedestrian linkages to promote networking and a sense of community. “There’s no sense of being trapped in a windowless cubicle. It’s light, bright, airy and open. That must be conducive to creating a happier staff. And a happier staff is a productive staff.”

Geyser Building 100 Parnell Rd Parnell Auckland T (09) 522 2636 www.forlease.co.nz/geyserparnell — Advertising Feature

A Six Star round of applause please... eCubed Building Workshop is proud to have completed the electrical and specialist lighting design on the Geyser Building and we congratulate Samson Group and the Design Team on New Zealand’s first NZGBC Six Star rating. A very impressive building. eCubed Building Workshop Ltd. 1 Centre Street, Freemans Bay, Auckland 1010. Tel: 09 3030 007 40 December 2012/January 2013   www.aucklandtoday.net.nz

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a token of l ve A piece of jewellery is often recognition of love and an expression of someone’s personality and creativity. Crafting a unique piece of jewellery so that it can be treasured for a lifetime is a specialised and extremely skilled profession.

Louis’ inspiration to create jewellery just comes to him. “Especially when I’m working on a piece, you sort of see the potential and just go with it. The combination of my customers’ wishes and my ideas make every piece unique.” He started his four year apprenticeship as a 15 year old in Winterthur, Switzerland with the classic master goldsmith Heinz Muller, learning all the basic techniques of “real” handmade jewellery. After graduating he worked for three years in one of the world’s leading high tech manufacturing companies, M Meister and Co. in Switzerland. “The two different ways of making jewellery set me up for the future in how to produce the special piece.”

jewellery to educate themselves so they can be sure of exact details of quality. “A very low quality diamond can be shiny and sparkling but not valuable. If a jeweller cannot answer questions like, or about the carat and clarity of a diamond - then you need to walk away from the shop.”

Platinum - Platinum is a natural white metal, although it is not as reflective as silver or white gold, it doesn’t fade or tarnish. Platinum is also 95 percent pure, which means it is hypoallergenic and ideal for those with sensitive skin. It does not need rhodium plating.

At the age of 22 he wanted to see more of the world and took on a job as a jewellery Titanium - Titanium is a silvery to pattern maker in New Zealand. He settled dark grey, lustrous metal, traditionally

Thousands of pieces of mass produced items of jewellery are churned out and flooded on to the market, but the attention to detail and craftsmanship are lacking, and the ability to design a unique piece perfect for the client is diminished.

His attention to detail and willingness to get the perfect solution for a client means he develops a replica of the ring using wax, so clients are able to fully see what the finished product will look like. “This is totally free, before the client is tied down to buying the piece.” From there, adjustments can be made to get the piece perfect in look, size and price. It also means Louis can translate a design to ensure it is also practical – so it will sustain the rigours of everyday life. “This means we will deisgn an engagement ring that accommodates any straight wedding band so it sits flat against it, without any future damage.”

Clarity - Most diamonds have tiny imperfections known as ‘inclusions’. The term ‘clarity’ refers to the presence or absence of these inclusions or tiny birthmarks formed while the diamond was deep in a kimberlite of the earth. These birthmarks may be present in the form of a blemish, scratch, air bubble or carbon, either inside the diamond or on its surface.

Colour - The term “colour” in

in quick and decided to stay longer by designing collections of jewellery, producing them here and then exporting them overseas.

not associated with jewellery. It is stronger than steel and much lighter than gold and silver.

Later he specialised in high quality opal and pearl diamond jewellery in conjunction with the local company Opal Pacific. This work was sold in the USA, Japan, South Korea, Australia, Switzerland but also Germany, France and Sweden.

White Gold - Gold is naturally

diamond buying is really the opposite of what you may think. When making your selection, you’re not actually looking for the presence of a particular colour. Instead, your ideal diamond will have as little colour as possible. Most diamonds appear icy white, but many have tiny hints of colour, usually yellow/brown.

yellow and white gold is the term used for an alloy of gold with a white metal, such as palladium. The highest quality of white gold is a gold and palladium alloy of at least 17 carats, sometimes with traces of platinum to increase its weight and durability. It does need replating to keep its white.

Accolades on the way were winning the NZ Walker and Hall Award for jewellery and also designing and making the official jewellery collection for the Sydney Olympics.

Karats - Gold - Gold in jewellery

About seven years ago, he helped out as a jeweller at Neil Diamonds, which is now his business, renamed as Louis the Goldsmith.

is alloyed with other metals to increase its hardness and durability. The purity of gold in proportion to these other metals is measured in Karats

After an item of jewellery is purchased from Louis, he will provide free cleans, checks and maintenance on the piece. “It is good when clients bring in a piece again Make sure you know - Louis - I want to look after it and make sure it says it is important for those buying lasts forever.”

Auckland Today 97.indd 41

Cut - Cut refers to the angles and proportions of a diamond. Most knowledgeable diamond specialists consider the diamond’s cut as the most important of the 4 C’s because regardless of the other characteristics, a poor cut diamond will have impaired brilliance.

Carats - Carat is a term that refers to the weight of a diamond and not the size, as some people think. Before the twentieth century, diamonds were measured by using the carob seed that is small and uniform and served as a perfect counter weight to the diamond. It is those original carob seeds which are the origin of the word carat we use today. The majority of diamonds sold are one carat or less in weight, and the average engagement ring diamond sold is less than 0.50ct in weight.

Louis the Goldsmith master goldsmith and designer, Louis Wildhaber says creating that perfect piece within budget is of the utmost of importance. He has spent the past 35 years designing and creating treasures which last a lifetime, using his experience from having worked in every area of the trade. Louis is able to show clients what stones and materials they could use for the funds they have available. “That includes what quality stones and what size of stones, and the metal used to create the piece so that it comes within their price range. It is an educational process for many clients – to learn what they are paying for.”

people educate themselves about the four C’s – cut, clarity, carats and colour. You would hardly buy a car without knowing exact details.

Louis the Goldsmith 2B Gibraltar Crescent Parnell, Auckland T 0800 697 464 E myring@louisthegoldsmith.co.nz www.louisthegoldsmith.co.nz

Diamonds - When buying diamonds, Louis says it is important

3/12/12 1:38 PM

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Focus | Reasons to live in Dunedin

Dunedin as a destination Dunedin’s seven key sectors:

ICT • Generated $141 million in GDP in 2011.

Education and research • Contributed $342 million in GDP in 2011. • The higher education sector employs 4554 people, 61 percent of the sector.

Dunedin, the second largest city by area in the country and arguably the most spectacular in terms of contrasting landscapes, is putting its hand up as a destination worthy of consideration for anyone eying up the south. And one reason is the city as been performing admirably, where others are struggling, in economic terms. During the last 10 years, the Otago region has done better than the national economy in most key performance indicators including GDP growth, GDP per capita growth, employment growth and business unit growth. Dunedin GDP grew at an average of 2.4 percent per annum and generated $4.79 billion. Unemployment is lower than the national average and jobs and income have grown, employment growing by 0.8 percent to 52,264 FTEs. Dunedin’s population is also more qualified; only 21.5 percent of people aged 15 or over have no qualifications as opposed to 25 percent across New Zealand, and more people have Bachelors and Postgraduate Degrees as their highest qualification.

• Scientific research and preschool education have grown by over 5 percent. businesses and employed 49,253 full-time equivalent employees. It accounted for 2.4 percent of the New Zealand economy and 2.7 percent of the country’s workforce. The population grew by 0.6 percent, GDP rose 1.8 percent and employment and productivity grew by 1.5 percent and 0.3 percent respectively.

Punching above its weight • Dunedin population is 123,000 • Dunedin has a high proportion of people under 25 years (student population 25,000 and a lower-than-average median age • Dunedin people rate their quality of life highly compared to other cities

• There are 322 business units. Science Research Industry units have doubled in the last decade.

• Employs 592 people in 193 business units. • Wholesaling and commercial services are the major employers. • The number of business units has increased by 1.8 percent, with a small increase in employment in 2011. Primary production

• The University of Otago last contributed $754.2 million in 2010, about 17% of Dunedin’s GDP.

• Contributed $136 million to GDP in 2011.

• The Otago Polytechnic contributed $206 million in 2011, $1 million higher than 2010. Supports almost 2460 FTE’s in NZ.

• The main focus is agriculture.

• The University of Otago earned about $51 million PBRF funding, second only to the University of Auckland at $69 million. The Otago Polytechnic receives the second highest amount of PBRF funding (about $0.6 million).

Primary processing • The top three contributors to employment in Otago are education and research, primary • Generated $289 million to GDP in 2011. production, and tourism • Employs 2700 people in 120 units. • The top three employers in Dunedin are • Food and beverage processing dominate tertiary education (4,554 FTEs), hospitals this sector. (3,077 FTEs) and other store-based industries (2,977 FTEs) Tourism • Dunedin has enjoyed strong growth in • Generated $181.3 million to GDP in 2011. tourism over the past decade, well above national activity • Employs 3058 people across 504 establishments . • The business services sector has grown faster in Dunedin than it has nationwide • FTE growth has increased by 4.6 percent.

• Employs 1015 people in 952 business units.

• FTE growth has increased by 1 percent. Engineering • Contributed $66.8 million to the GDP in 2011. • Employs 850 people in 166 business units. • The main contributor is the machinery and equipment manufacturing industries. • GDP increased by 3.6 percent in 2011 from this group. Creative • Generates $55.1 million DTP in 2011. • Employs 1442 people in 345 establishments. • The largest industry within this sector is printing and publishing.

• The education and research sector is Dunedin’s most significant employer, generating $340 million in GDP last year with the scientific research industry doubling in size

Dunedin also has the highest proportion of knowledge workers in education and health of any city in Australasia.

• Growth in Dunedin’s engineering, machinery and equipment manufacturing sector has been positive across GDP, employment and business unit numbers

Dunedin economy and growth

• The primary production sector’s contribution to GDP was up over eight percent on last year, well above the city’s GDP

In 2010, the Dunedin economy was worth $4.5b (GDP), home to nearly 11,000

• Dunedin is the farthest city in the world from London at 19,100 km.

www.aucklandtoday.net.nz   December 2012/January 2013 43

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Focus | AMAC

Protecting your property’s value If your building’s exterior is in need of a little care, then AMAC, one of Auckland’s leading exterior building cleaners for both residential and commercial property owners, can help. Alan McIntyre founded the business in 1981 when an opportunity arose for him to assist a painting contractor friend who needed buildings cleaned prior to painting. More than 30 years later AMAC still does preparation work for painting, using both hot and cold water blasting, but has expanded to include a full range of exterior building cleaning services from roof, window and gutter cleaning to chewing gum removal and acid etching to get rid of hard to remove stains from every surface, including concrete. While AMAC’s equipment is top of the line, custom-designed so that it cleans as efficiently, but gently as possible, Alan McIntyre believes the key to his company’s success has been service. “We are in the service industry and that is not just about doing the job properly, it is also about doing the job when you said you would, whether that be for Mrs Smith’s house in Pakuranga or a large apartment block for a body corporate,” Alan says. “A large building owner cannot afford to have his painting contractors waiting around for the building cleaner to turn up for the preparation clean. When we have made an appointment to do a job, no matter how big or small,

we are obligated to get there at that time – it is about living up to expectations.” AMAC’s commercial clients range from hospitals and rest homes to hotels, shopping centres and schools, as well as property management companies, rental property owners and real estate companies. “Keeping the exterior of a building clean will add life to the building’s paint and while it may not add value to the building, it will enhance is marketability, whether that be for rental or sale. “Well-maintained properties tend to attract better quality tenants and residents and result in less maintenance in the long-run and the ability to charge higher rents.” For most large commercial clients, Alan recommends setting up a long term cleaning programme over two to three years with monthly payments. “This means less hassle for the client as well as cost saving.” AMAC is also mindful of the potential adverse effects of building cleaning in regard preventing ‘dirty’ water and chemical run off into the storm water system. To prevent waste water entering natural waterways, AMAC utilises a number of techniques including: directing the water run off onto an area that will soak up the water eg. grass, soil or solid fill, plugging the drain and pumping from the cess pit to a sewer outlet, and in some cases collecting the dirty water and disposing of it through a waste contractor using a sucker truck.

AMAC guarantees • All work is carried out to best work practises to provide full customer satisfaction • All work is carried out within OSH chemical safety requirements

Suppliers of Easy Wet & Leave & Sodium Hypochlorite. Ph. 09 8272900 Fx. 09 8271656 E. sales@easyproducts.co.nz

• All work complies with Pollution Control Bylaws • All AMAC staff are fully trained in the operation of all chemical wash equipment and machinery.

www.easyproducts.co.nz

AMAC exterior cleaning services Exterior cleaning programme AMAC can set up a long term programme to assist building owners to keep their property looking good, including chemical treatment of the roof, cleaning out gutters, soft washing walls, exterior and interior window cleaning, water blasting driveway, paths, decks and fencing.

“

Testimonials

Water blasting Water blasting is used to help prepare surfaces for painting. It can remove flaky and loose paint, moss, lichen, mould and chalky paint. Specific products may need to be applied before water blasting to ensure the surface is sterile and clean for painting. Hot water blasting Hot water blasting is used to remove oil, grease and fat from surfaces that require painting or cleaning. This may be in the automotive or food industries. Hot water also means you do not need to use as much chemical to break down these products.

“Contract Coatings Ltd have been pleased to use the services of AMAC over the past 5 years, cleaning residential houses to multi-level high-rise buildings. AMAC are professional, efficient and experienced operators who take into consideration health and safety requirements and environmental factors - which are huge aspects of commercial projects. We have no hesitation in recommending AMAC for your exterior cleaning requirements.” Becky Trow, commercial manager, Contract Coatings Limited

“AMAC is a Northbridge Lifecare Trust preferred contractor and incumbent contractor providing water blasting, building cleaning and chemical cleaning application across the Northbridge facility. The facility incorporates 200 independent living apartments, 20 serviced apartments, a 60 bed rest home and 35 bed hospital.

House washing AMAC uses environmentally-friendly products for your house wash. These are sprayed onto the surface to kill the mould spore, and are then left for a few minutes, washed off, leaving a clean surface. The house wash uses a gentle water pressure so that your home’s surfaces are protected and kept intact. Because the house washing process is so gentle, it can be done on all kinds of surfaces.

“AMAC provides an extensive scope of works. AMAC are an integral part of the Works Department contracting team working in the unique Northbridge environment where there is an ongoing focus on time sensitive results and performance, a high level of customer service and a priority on Health and Safety as the organization moves forward to achieve ACC Accreditation.

Roof cleaning Regular roof cleaning is important: it prevents contaminants such as moss, lichen and fungi from taking hold of your roof. These contaminants actually eat away at the roofing material and causes irreversible damage.

“Northbridge Lifecare Trust looks forward to maintaining and improving our working relationship with AMAC and do not hesitate in providing this and future references.” Dave Carter, works manager, Northbridge Lifecare Trust

AMAC has a range of equipment to meet all exterior cleaning needs • Water blasters with chemical wash attachments • Vacuum cleaning gutter machine • Professional glass cleaning poles, brushes and blades • Electric and petrol pumps for the control of pollution • Specialised equipment that can heat the water if required • A chewing gum removal machine • Ladders for access • Cherry picks/boom lifts can be hired and operated by staff if required.

“AMAC have been providing programmed exterior wash, moss control, window and gutter clean to Mercy Hospital since November 2008. They have and continue to provide service, support and advice for a portfolio of seven buildings of various age and construction. The ability of AMAC to meet the Hospital’s requirements for ongoing exterior maintenance is both timely and efficient. I have no hesitation in recommending their services to any person or company for provision of exterior cleaning services.” Laurie Hubbard, facilities manager, Mercy Hospital AMAC 9 Crum Avenue New Lynn Auckland T (09) 827 6550 E info@amacnz.co.nz www.amacnz.co.nz

”

— Advertising Feature

PJ Dick & Company Ltd proud to supply accounting and business advisory services to AMAC NZ Ltd 24 Veronica St, New Lynn, Auckland | E: paul@pjdick.co.nz Ph: 09 827 4948 | Fax: 09 827 8355 | Mob: 021 881 255

44 December 2012/January 2013   www.aucklandtoday.net.nz

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Focus | Creative Arch

Delivering designs that work for you When the owners of a Hugh Brown Drive property enlisted the services of Creative Arch architectural designers, they knew they were working with industry recognised professionals with more than 40 ADNZ awards under their belt since 2001. Mark McLeay, architectural designer, director and founder of Creative Arch has instilled a realist approach to the company’s work. “We listen, we deliver on expectations, build relationships and there are no illusions when it comes to our work.” Although there are no illusions when it comes to work, McLeay has invested heavily in 3D CAD computer technology to project the ideas of the architectural designers into a more feasible view for potential clients. Offering such a service reiterates Creative Arch’s desire to always go that extra mile and produce on their promises. And produce they did for the Best Pacific Institute of Education.

Best Pacific Institute of Education Housing a private Pacific education centre and a WINZ office, the Best Pacific Institute of Education was in dire need of a facelift. Creative Arch was commissioned to transform the building, enhance the overall aesthetics and remedy the years of neglect within a tight budget.

One major issue faced was the weatherproofing of a building that had been previously ill-maintained.

Creative Arch ADNZ Awards 2012 Sumar Coastal Project • ADNZ Regional New Home up to 250sq meters - Winner

Creative Arch saw the opportunity to harness the Polynesian traits of the building - an idea initially proposed by the client who certainly had the right architectural team working to deal with a tailored request.

• ADNZ Regional Interiors - Winner

“We communicate with our clients so we can deliver; we help them perpetuate their dreams and visions,” McLeay says.

Robertson Alteration

The entrance to the Hugh Brown Drive property is now visually striking; the desired effect was certainly achieved through the use of timber for a contemporary gable entryway and grand roped pillars.

• ADNZ Regional Interiors - Finalist

The transformation has been noted by locals, residents and obviously ADNZ (Architectural Designers New Zealand) who awarded Creative Arch the top regional honour for the Commercial/Industrial sector. Further to this success McLeay and team were nominated as a finalist in the national version of the same award. The working relationship between client and designer is paramount for any successful project. Not only does Creative Arch work closely with the client, but also appreciate the work PCD Fire Design and Dixon Roofing contributed to the finished project. “Dixon Roofing and PCD Fire Design provide great services and they certainly looked after our clients.” Ultimately the project has gained the gratification of many industry experts and passer-by’s alike. It appeals to a wide range of design-conscious locals and integrally the Pacific residents who frequent the building. The finished product matched the 3D designs Mark McLeay presented to the client before the work had commenced, the vision was converted into the physical realm – Creative Arch’s speciality.

LONG RUN ROOFING | CLADDING & SPOUTING SYSTEMS

• ADNZ National Interiors – Winner • ADNZ National New Home up to 250sq meters - Finalist

• ADNZ Regional Alteration - Finalist

• ADNZ National Alteration - Finalist

Best Pacific Institute of Education • ADNZ Regional Commercial/ Industrial - Winner • ADNZ Nation Commercial/ Industrial - Finalist

Selwyn Ave • ADNZ Regional New Home over 250sq meters - Winner • ADNZ National New Home over 250sq meters - Finalist No wonder Creative Arch’s client base is mainly through referrals; the company delivers on its promises, goes the extra mile and demonstrates quality entwined with creation at every angle, from communication to advanced technology. The future certainly looks bright for the Auckland-based company whose work can be seen all over New Zealand and with a James Hardie Smarter Small Home award included in its over-crowded trophy cabinet – the possibilities for expansion are more than just 3D projections.

Creative Arch Level 2 33 Sale Street Freemans Bay Auckland T (09) 309 6032 E info@creativearch.co.nz www.creativearch.co.nz

Tel: 09 579 4649 Fax 09 579 4643 Mob: 021 527 514

• Accessibility • Building Inspections

We are proud to be associated with Creative Architecture through providing Fire Engineering Services for their various commercial projects.

Proudly supplied by:

Do you need an award winning DESIGNER who delivers on time & budget?

— Advertising Feature

• Acceptable Solutions Fire Design • Fire Engineering Design Solutions

Contact: 07 855 0032 | admin@firedesigns.co.nz Designing FIRE SAFETY into buildings

• Architecture • Residential • Commercial • Alerations • Leaky Buildings • Interior Fitouts www.creativearch.co.nz | Level 2, 33 Sale Street | Freemans Bay | Auckland | 0800 2INSPIRE (4677473) FREE Inital Consultation www.aucklandtoday.net.nz   December 2012/January 2013 45

Auckland Today 97.indd 45

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Focus | Alexandra Park

Harnessing the fun Auckland Cup Week is one of New Zealand’s magical sporting events and you are invited to experience the excitement in 2013 at Alexandra Park. After all, Auckland Cup Week is one of New Zealand’s major racing carnivals and one of Auckland’s biggest parties. Alexandra Park’s Auckland Cup Carnival has grown to be an extravaganza which runs in the first week of March over two premier nights, and we expect this year to be even bigger with the continued partnership with The Child Cancer Foundation. With two nights of amazing racing, seven group races and more than $1million worth of prize money, the carnival is harness racing at its most elite. And racetrack action aside, there is a busy and diverse calendar of events and entertainment options to enjoy. Join the opening night of Auckland Cup Week on Friday, March 1, 2013 for the Pascoes Northern Oaks and, in partnership with the Child Cancer Foundation, the Steve Price Night of Courage.

And they’re off

Finish the week with a bang

Pascoes the Jewellers’ Northern Oaks on March 1 kicks off Auckland Cup Week in full force, giving the opportunity to experience harness racing at its best. Even those who don’t normally partake in racing activities relish the chance to celebrate, dress to impress and get their hearts racing.

The Trillian Trust Auckland Cup and the Woodlands Derby Night on Friday March 8, 2013 headline the lucrative collection of premier races to be showcased over the week.

Hosted by Child Cancer Foundation ambassadors, league sensation Steve Price and Megan Alatini and her co-host Mary Haddock, the Steve Price Night of Courage fundraising evening is also held on the same evening, to support children battling cancer. The Child Cancer Night of Courage will be held in Alexandra Park’s elite Tasman Room and guests can enjoy a glass of bubbles on arrival, a premium gourmet buffet and beverage package. If you can’t make it to the Night of Courage, or are dining in another room on that night, you can still donate money to the Child Cancer Foundation by sponsoring one of the people shaving their lid for a brave kid. Steve Price and well known drivers will be getting their hair cropped in support for this great cause. Tickets are $110 per person with $20 from each ticket sold donated to the Child Cancer Foundation. There are further dining options at the Top of the Park.

The Trillian Trust 2700m mobile pace brings together a collection of the world’s best trainers and horses. Last year’s winner, local stallion Sir Lincoln, was no exception, so expect top competition vying for winner’s rights in this elite race. The Woodlands Northern Derby is the major event for 3 year old colts and geldings in New Zealand. Dining options will be available in Top of the Park and Tasman Room on March 8.

Make the day even better Get a Party Bus can start race day celebrations early. Why not arrive at the races in style already in a party mode? Gather together your friends and climb aboard the bus. You can have a few drinks along the way and even bust a few moves if you so wish. Gemmels Footwear is renowned for its quality footwear, bag and suitcase repairs and trophy engraving, but did you know the Ellerslie branch also has a range of giftware including hats and handbags? Its hats4hire service means you can look your best without it costing you the earth and the designs are exclusive so no-one else will be wearing the one you choose.

Top of the Park A panoramic view of the entire grounds is just one reason to dine at Top of the Park. Located on the upper floor of the Centennial Stand, the venue provides a birds’ eye view of the track and one of the best seats in the house. The tiered seating in prime viewing allows a premier view of the racing action. • Reserved table seating • Premium gourmet buffet including: Fresh seafood and summer salads, seafood grill, carvery and hot dishes and delectable desserts and cheeses • Complimentary glass of bubbles on arrival • Waiter Service beverage package until the start of the last race • New Zealand beers, premium wines, standard spirits and soft drinks • Private tote facilities with TV monitors within the lounge • Admission and parking • Racebook and pen. Prime viewing dining package - $130pp Top level dining package - $120pp

Tasman Room Enjoy the racing action in a prime viewing position, with a panoramic glass wall which offers a great vantage point on the winning post – perfect for the ultimate race night excitement! The Tasman Room is adjacent to the outdoor terraces and diners have the ability to view the parade ring and to stand trackside. • Premium gourmet buffet including: Fresh seafood & summer salads, carvery, hot dishes and delectable desserts • Complimentary glass of bubbles on arrival • Cash bar facilities

School Balls • Hen and Stag Nights Corporate Functions • Transfers Vineyard Tour Auckland Kids Parties

• Private tote facilities with TV monitors within the lounge • Admission and parking • Racebook and pen. Prime viewing dining package - $75pp Lounge level dining package - $60pp

09 5795 384

Email: jangemmell@xtra.co.nz

Beautifully crafted hats and fascinators to hire or purchase.

Proud to support Gemmell’s Ellerslie

131 Main Highway Ellerslie, Auckland. (At Gemmells of Ellerslie)

Phone 0508 727 892 www.getapartybus.co.nz

Alexandra Park Cnr of Greenlane West & Manukau Rd Epsom Auckland T 0800 253 9263 E dining@alexpark.co.nz www.alexandrapark.co.nz — Advertising Feature

46 December 2012/January 2013   www.aucklandtoday.net.nz

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Focus | A B Marine

Marine fibreglass specialists

11 REASONS

WHY YOU SHOULD FEED

CANIDAE ALL NATURAL DOG FOOD

AND FELIDAE CAT FOOD A B Marine manager Tony Belle established the business initially with the emphasis on the manufacture and supply of quality performance R/C Gas Boats and hardware, but in 2006 Tony spread his wings to utilise his carboncomposite skills and the business has since grown from strength to strength. A B Marine now offers excellent services to the marine, automotive and aviation companies, with numerous composite components manufactured in its purpose-built factory specifically for fibreglass manufacturing. Although the focus of A B Marine now leans more towards the manufacturing of composite components, the original concept of the business - specialising in top quality R/C Boats and parts, hasn’t fallen in to history books just yet. A B Marine continues to live and breathe R/C Boats and build its own range of high quality boat hulls which are arguably one of the strongest and lightest hulls made in New Zealand.

The team is eager to share its knowledge and experience with clients and enthusiasts, exchanging stories and knowledge with fellow R/C Boaters - and don’t be surprised by the dedication to providing fast and friendly service. A B Marine supply three product ranges: the A B Marine Boats range, the Insane Boats range and the R C Boatworks range. A B Marine are also an official supplier to the 750 XSTOL aircraft. A B Marine’s Tony Belle has been building boats for more than a decade for some of New Zealand’s top boat building manufacturers. The priority is on delivering quality products, striving to raise the bar at all levels of production. And as you’d expect, provide outstanding service. From general hand lay to resin infusion and everything else in between, A B Marine pride itself on quality and efficiency which won’t disappoint.

For all accounting, taxation and financial services, specialising in small & medium sized Businesses Skipper Lay & Associates Limited are proud financial advisors to AB Marine Ltd. P. 09 298 8024 | F. 09 298 8306 admin@skipperlay.co.nz www.skipperlay.co.nz 16 Elliott Street, Papakura PO Box 72 097, Papakura 2244

3. All naturally preserved. (Vitamin E & C) 4. Premium quality proteins for increased energy. 5. Natural herbs for savoury and medicinal purposes. 6. Premium oils and fat for a healthy, shiny skin and coat. (With balanced Omega-3 and Omega-6 fatty acids) 7. Excellent for pets with allergies or problem skin. 8. Low stool volume. (Low odour too)

A B Marine specialise in:

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AB Marine Ltd 1/15 Croskery Rd Papakura Auckland T (09) 299 3644 E info@abmarine.co.nz — Advertising Feature www.abmarine.co.nz

CALL FOR A FREE SAMPLE PACK NOW! More detailed information available visit www.canidae.co.nz or freephone 0800 101 729.

48 December 2012/January 2013   www.aucklandtoday.net.nz

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How to lift your next profit by 30 percent Motoring enthusiast David Thexton knows a rally driver will not successfully reach his destination without the help of a navigator, and he believes the same is true in business. Thexton has developed a set of pace notes for business called the Thexton Armstrong Business Success Programme and through his business consultancy firm is now assisting businesses across New Zealand and Australia to become more successful and more profitable. To develop the programme Thexton has drawn on his personal, extensive business experience. He has had a long and successful career in New Zealand creating and building the largest privately owned beverage company in the country, Rio Beverages Ltd.

To pass on his knowledge about how to grow a business, in 2005 he opened Thexton Consulting, offering high level consulting services to a wide range of businesses. In 2009 Thexton partnered with Wayne Armstrong to form Thexton Armstrong and take the Business Success Programme (BSP), which he had developed and was using with his clients, to the Australasian marketplace. The pair were also joined by award winning business coach Will Fulton, who has extensive experience in franchise development. What Thexton believes sets Thexton Armstrong apart from other business consultancies, in addition to the Thexton Armstrong BSP, is that they are there for the long haul.

PHASE ONE - Strategic Business Planning (What do you want to acheive?) Vision Development: Every Business needs a destination/vision. Thexton Armstrong helps the business owner set personal goals/vision and then the goals/vision for the business. Strategy Development: The roadmap to help the business reach its destination/ vision. This is a broad overview of the major strategies that will make any business a success. Structure Development: The design of the organisation - the resources required to reach the vision, including plant, equipment and people.

Culture Development: Contented motivated people to drive the business “We want to be a partner in the forward to achieve the vision. business, not a shareholder - to assist businesses growing and succeeding over the long term. Some consultancies offer short time advice, but we want to see PHASE TWO - Operational the programme through and that may Business Development (How take five years. we are going to do this?) “A rally driver doesn’t allow his navigator to go home halfway through a rally. They stay together until they reach their destination. And so it is with Thexton Armstrong and our clients.”

Thexton started Rio Beverages in 1982 and during 20 years made seven acquisitions, formed a joint venture with Cerebos Greggs Ltd in 1997, and then in 2002 the company was sold to the Coca Cola Corporation. At the time, Rio had more than 300 staff and The Thexton Armstrong revenues in excess of $100 million. The Business Success Programme company had 16 brands and was the market leader in nearly all non-alcoholic The Thexton Armstrong Business Success beverage categories. Programme provides a structured framework to transform any business, “However I learnt the hard way,” regardless of industry type and size. A Thexton says. Thexton Armstrong consultant will work “While I succeeded in the long run, along with a business owner and their team to the way I made every imaginable mistake, create the best strategy for the business. but learnt from those mistakes and I wanted to pass on what I had learnt to other During Phase One and Two, the Thexton Armstrong consultant will assist in business owners. building the right Strategic Business “The scary fact is that three out of five Plan for the business. By harnessing the new businesses go broke before their fifth knowledge within the client company birthday - but you have to remember that and adding tools and resources all the big corporations across the globe first developed by Thexton Armstrong, they started as a small business,” Thexton says. create the best plan for a business.

From Left: Wayne Armstrong, David Thexton and Will Fulton

Products and Services: What the business offers to customers and clients. Discuss all the options available and choose the best ones. Marketing and Sales: The activity of selling products or services to customers or clients. Finances: The lifeblood of a business creation of forecasts and cashflows. Systems and Processes: Essential to make things run smoothly and efficiently.

PHASE THREE - Ongoing Performance Management Implementing the Strategic Business Plan: This includes maintaining the good work and continually improving. Monthly Strategy Sessions: Implementing the tasks from the Strategic Business Plan to achieve the vision. Monthly Management and Board Meetings: Reporting and measuring progress (if you can’t measure it, you can’t manage it). Growing the Business: If a business is not growing - it is dying. Maximising Profit & Value: Minimising profit leakage is an ongoing process. Additional Services: Extra activities to supercharge a business.

Testimonials “We didn’t know how well our business was doing until we sat down with our Thexton Armstrong Consultant and critically looked at it. We knew we were doing OK, but were not sure why. Our confidence in ourselves and our business future is testament to the practical and professional advice that has been provided by Thexton Armstrong. “We continue to meet regularly and we have expanded our profitable product offerings based on our discussions. We have had a 30% uplift in turnover in the last 12 months - with a corresponding growth in net profit as well as providing a healthy income for ourselves.” Christine and Manuel, Mega Games “I have had many approaches over the 20 years that I have owned and operated this business, and from time to time have participated to a limited extent with marginal results. Mostly I have felt that given my experience and qualifications, I did not have a need for such advice, so it was with skepticism that I embarked on a programme with Thexton Armstrong. “Having seen the progress made, I admit that the results of the planning process, education of all the team members, and our understanding of our business are producing results many times better than I had expected.” Richard, Metal Finishes “It is very reassuring in this economic climate that a business consultant can show emotional attachment to our company and have genuine belief in our future prosperity. “Since starting with Thexton Armstrong we have implemented strategic processes and policies that have enabled our company to be more organised, more efficient and produce a better profit margin through those strategies. “The evolution of a business is a continual work in progress and I urge any business owner to seriously consider working with a Thexton Armstrong consultant.” Peter, Marine Inflatables

Contact Thexton Armstrong Phone: 0800 843 986 admin@thextonarmstrong.co.nz www.thextonarmstrong.co.nz

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Business Development | Quality Hotel Parnell

New name

for brilliantly located hotel

It has been quite a year for Barrycourt, which has undergone a name change and completed a four-year refurbishment programme.

Makeover and name change for Barrycourt The new name, Quality Hotel Parnell, came into effect on October 1, 2012 with the directors believing it better reflects the hotel’s location. The 105 room property is located in the exclusive inner-city suburb of beautiful Parnell and most of the hotel rooms have fantastic views of the harbour and city. The $3.5 million refurbishment included the restaurant and eight conference facilities, in addition to the hotel rooms.

Quality in Parnell

Restaurant/cafe Guests at Quality Hotel Parnell have a choice of several dining options. The hotel’s Victorian-style coffee shop is open seven days and serves a range of delicacies, from light snacks to hot lunches. The Gladstones Restaurant and Bar offers a wide range of choices, from steaks, salads, seafood dishes and pasta, to delicious desserts, special coffees and liqueurs. The chefs will cater for guests with special dietary requirements.

Situated on 3.5 acres of tree-studded grounds, Quality Hotel Parnell is within walking distance of the quaint Parnell Village and is just a stone’s throw to the Auckland Domain and Museum, University, Vector Arena and the shopping mecca Newmarket, making it a great location for corporate or leisure travellers. There are a variety of rooms on offer, from studio rooms up to two-bedroom suites. All rooms are light and airy, with plenty of room to stretch out and unwind after a busy day of travel, sightseeing or work. Most of the 67 suites have kitchen facilities, as well as wireless internet and SKY TV. Guests can also take advantage of the onsite parking, 24-hour reception, room service, and the hotel’s own restaurant, cafe and bar. The property is unique in that it is owned by the Norman FB Barry Foundation and run as a charitable trust. Income generated by the property is donated to charity.

Onsite guest facilities include: • Free on and off-site parking • Most rooms have city and harbour views • • • • • • •

Catering and Grocery Chilled and Frozen Snack Foods and Confectionery Beverages Paper, Foil, Plastic Packaging and Glassware Cleaning, Hygiene, Health and Hardware products Fresh Produce & Meat

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PANMURE

153 Pilkington Road • Phone: 09 570 2946 Monday: 8.00am-8.00pm, Tuesday to Friday: 8.00am-6.00pm, Saturday: 8.00am-4.00pm

• Flat-screen TVs and DVD players • Wireless internet access in rooms and public areas • Guest laundry • Sky TV • Restaurant • Coffee Shop/café • Guest bar • Function rooms • Meeting rooms • Complimentary newspaper.

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Business Development | Quality Hotel Parnell

Weddings are a specialty

Quality Hotel Parnell is the perfect venue for your conference or wedding. The hotel provides extensive conference facilities, including eight separate purpose-built conference rooms.

Quality Hotel Parnell is also becoming increasingly popular as a wedding venue due to its central Parnell location and the beautiful tree-studded grounds.

Its international chefs provide a high standard of cuisine with a wide variety of menus to select from, catering to your individual menu choice. Quality Hotel Parnell’s friendly experienced staff will help ensure every event runs smoothly. The guest bar is open daily serving a range of New Zealand and international wines, beers and spirits.

Wedding breakfast menus can be tailored to your individual requirements or, simply look through the selection of menus contained within the wedding pack. Quality Hotel Parnell’s location is great for photography; being handy to the Auckland Domain, Parnell Rose Gardens and the wonderful beaches along Tamaki Drive.

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Dedicated staff can arrange all wedding requirements to ensure your special day goes without a hitch. This includes help with the wedding breakfast, photography, flowers, candles, the wedding cake and bridal suite. They will also arrange accommodation for out-of-town visitors and any other items you may require.

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Business Development | Liquid Automation

Automation Systems to make life easier

Award winning marine automation specialist Liquid Automation is now applying its considerable technical know how across a wider industrial spectrum and it’s something both individuals and organisations can use to their benefit. As a global specialist in automated entertainment, lighting and security systems, the company has won international awards for its sophisticated marine automation systems on board one of the largest, and most technically advanced, sailing yachts in the world – the Vertigo.

Vertigo super yacht Liquid Automation has won a variety of awards for the luxury yacht Vertigo, including a Global CEDIA (Custom Electronic Design Installation Association) award for best technical design, and an Australasian AVIA (Audio Visual Industry Awards) for best application of audio visual technology in a commercial or government installation over $500,000. Formed by directors Stephan Goodhue and Bruce Cox in 2004, the company is the first

Australasian business to ever win a Global CEDIA award.

entertainment, CCTV, lighting, emergency and real-time navigation systems.

Stephan Goodhue says the Vertigo project was so well recognised because of the high level of technology and the large amount of equipment installed in the yacht. “Vertigo is the biggest marine project we’ve done and it’s one of the biggest sailboats in the world,” he says.

It also included fibre optic distribution of HD video, AMX touchpanels fronting a fully integrated Crestron control system and a sound system providing a HiFi music experience, yet capable of nightclub SPL levels.

“The way the automation was installed and the different types of technology put together was unique. We had an opportunity to do the job correctly from the start. We had the right hardware and installation techniques.”

Hi-tech automation The project involved the design and installation of an intuitive customdesigned user interface to control on-board

“On that one boat there are 15 racks of audio visual equipment, with fibreoptic distribution. There are also 12 navigation screens and all of the navigation and control is over fibreoptics, which is the first time we have done it like that,” Stephan says. “We have very good reporting software and the whole boat can be monitored from our office here in New Zealand. If any devices go offline or bring up errors it emails us and comes up with an alert on a monitor on our office wall. We can then call up the ships engineer to assist in resolving any issue.” Features of the award-winning Vertigo project include: • Liquid Automation customised Google Earth interface: A 3D model of the yacht follows the position of the vessel in real-time • Navigation instrumentation is relayed on touch panels so the guest can see yacht information, including boat speed, wind speed, wind direction, water temperature • Navigation sources are distributed over fibre via a high-definition digital media Matrix to the pilothouse and flybridge screens • The stereo image of the owner’s cabin follows the left and right orientation of the rotating TV • Liquid Automation has a realtime dashboard of the system providing realtime system status.

Marine automation experts Liquid Automation has more than 50 years’ collective experience in the marine industry. It can integrate a ship’s systems into one simple-to-use, intuitive user interface. One simple touch on this award-winning panel gives unprecedented access to control of entertainment equipment and the environment, including air conditioning, lighting and blinds. Owners can even keep track of their navigation systems directly from their bedside, all while watching a true high-definition movie from the award winning Kaleidescape media server. “We’re a global company and have done work in Fiji, Indonesia, Thailand, Greece, Italy, Malta, Spain and France,” says director Stephan Goodhue. “Clients like our systems because they’re reliable and we offer a lot of documentation and support to the crew and the owners of the boat. We’re IT and AV engineers so we can put things together from the ground up.”

Mayo Group Congratulates Liquid Automation. Liquid Automation – leaders in the field of Audio Visual design and installation choose Vogel’s AV mounting systems – leaders in the manufacture of AV mountings. Vogel’s the world’s largest manufacturer of AV mounting systems are based in The Netherlands bring European elegance and design expertise to their vast range of products for single screen or multi-screen installations, wall, ceiling, floor to ceiling, or mobile installations. Digital signage, Video conferencing, information displays from Tablets to large LCD screens – Vogel’s has a solution!

For further information: Ph. 08004VOGELS (0800486435) | E: info@mayogroup.co.nz | www.mayogroup.co.nz 52 December 2012/January 2013   www.aucklandtoday.net.nz

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Business Development | Liquid Automation Residential automation Liquid Automation is expanding into residential and commercial automation and has been extensively involved in providing a range of systems at the Coatesville Mansion made famous by Kim Dotcom. A Liquid Automation home system means you can push a “welcome home” button in your car as you pull into your driveway. Your gate will open and your pathway, front porch and hallway lights will come on. Your airconditioning has already heated or cooled your living areas and your favourite music starts playing throughout the house. At bedtime, a “goodnight” button will turn everything off, while a “watch DVD” button will start up your home cinema and dim the lights when you want to watch a movie. The company installed such a system at the Coatesville Mansion. Liquid Automation director Stephan Goodhue has spent several years redesigning and reinstalling full automation systems and equipment for Kim Dotcom. The project was the largest residential one completed by the company to date and involved security, lighting control, audio visual, access control, CCTV, heating and water features. Liquid Automation has completed a number of major residential projects and is looking to grow its share of the market. “Some of our projects have stemmed from clients who had existing systems that were unreliable and awkward to use. We were able to re-engineer and re-programme these systems and turn them into the show piece they always should have been,” Stephan says.

Commercial projects Stephan says commercial projects make up a significant part of Liquid Automation’s workload and include such projects as the Sky City Casino high-roller suites and VIP gaming rooms. Commercial projects can involve electrical, entertainment, security, access control and environment controls. “We’ve done a whole range of commercial work, including the Sofitel in Queenstown and a big fully automated factory in Silverdale, where we controlled everything from lighting to security, access, CCTV, full biometric entry points and entertainment systems,” he says. “We’ve done a lot of work for TVNZ including their main control room in Wellington and in their boardrooms in Auckland. We also did the lighting control systems for the new gym and learning block at Auckland Grammar School.”

Building working relationships

Liquid Automation Unit 4 40 Arrenway Drive Rosedale North Shore T (09) 479 5415 E sales@liquidautomation.co.nz www.liquidautomation.co.nz

Liquid Automation works closely with a number of New Zealand companies, including super yacht specialist Alloy Yachts, which built the award-winning Vertigo sailing boat. The company supplies Alloy Yachts with its audio visual, lighting control, networks, navigation distribution and automation systems. Alloy Yachts is an award-winning international leader in building luxurious super yachts.

— Advertising Feature

“We have completed 11 boats and have three in progress with Alloy Yachts, starting at about 140 foot and going up,” Stephan says. “We have done one yacht for a New Zealand client, but the majority of other owners are offshore.”

New subsidiary companies Liquid Automation has two new subsidiary businesses aimed at helping the Auckland company provide a total turnkey service. Liquid Electrical was formed in 2012 to complement Liquid Automation, providing a range of residential and commercial electrical services, including system and lighting design, CAD Drawings, switchboard supply and installation, testing and fault finding, lighting fixtures, re-wires and mains supply. “We can offer architects and clients a onestop shop, with everything done in-house,” Stephan says. “Liquid Electrical has already done quite a few large homes and the company is growing really well.”

Supplying world leading technology to the smartest integrators

Earlier in the year Liquid Automation purchased Living Systems Solar, which provides both professional and DIY solar solutions. The company offers a complete range of services from products and design through to installation.

Audio Video Designs congratulate Stephan, Bruce and their team at Liquid Automation in conjunction with Alloy Yachts for their recent award at CEDIA.

Living Systems Solar can custom design a system and tailor a package to suit the customers’ requirements, with the company distributing solar product throughout New Zealand and the Pacific Islands.

Audio Video Designs Ltd Ph 09 476 8330 www.avd.co.nz

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Business Development | Bestow

Christmas gifts with style

Finding the perfect gift can be a real challenge, especially at Christmas with so many family and friends, clients and colleagues to think of. But one company, Bestow, makes it easy, offering an extensive range of quality gifts and hampers that can be ordered online at www.bestow.co.nz and delivered anywhere in New Zealand.

All gifts are made to order and can include a complimentary gift card with your personal message. Now in its 10th year, Bestow has built an enviable reputation for delivering beautifully presented gifts (including bulk corporate orders) on time, every time.

Auckland although in the busy weeks before Christmas advanced ordering is advised.

In Auckland, Bestow also delivers stunning bouquets and floral arrangements, gift-boxed celebration cakes and cheese hampers. The company offers a same day delivery service in

For quality gifts, convenience and excellent service, visit Bestow’s online store or call its friendly team to discuss your gifting requirements.

With so many excellent local producers, New Zealand made products feature strongly in the company’s gift range. Bestow stocks well known products, such as gourmet foods from The Herb and Spice Mill, The company has a strong base of corporate toiletries from Pacifica Skincare, sweet customers who purchase for a variety of occasions, such as the birth of a new baby, get and savoury biscuits from Molly Woppy and 180 Degrees, and indulgent chocolates well, bereavement and client Christmas gifts. from Devonport Chocolates. The delicious Bestow’s Christmas range includes, gourmet fudge from boutique producer 36° South is Christmas hampers, impressive stacked gift a favourite product with many of Bestow’s towers, boxed Christmas cakes and picnic customers and is a welcome addition to hampers, which are perfect for corporate and many hampers. personal gifting. The team at Bestow is more Bestow also sells a number of than happy to customise corporate gifts to a specific theme or price point and can design a international products to add interest and variety to its range. A recent addition has gift in your company colours. been the exquisite toiletries and candles Bestow’s core gift range (available throughout from Scottish company Arran Aromatics. the year and delivered New Zealand wide), With stunning fragrances, such as includes a very popular selection of fresh fruit ‘After The Rain’ and ‘Bay Citrus’ and hampers, gourmet gift baskets and gift boxes, the beautiful boxed collection of toiletries for him and her, baby gifts and a Parfumeur scented candles, these select range of gorgeous scented candles products are perfect for those looking and homewares. for a unique gift this Christmas.

Choose from... • More than 200 gifts online • Over 35 Christmas gift baskets and boxes • Online ordering • Nationwide delivery

Luxury Bath & Body Products

• Gourmet hampers • Chocolate gifts • Cakes and cupcakes

Available At

www.arrannz.com & Selected Retailers

• Fruit and cheese gift baskets • Baby gifts • Flowers • Candles and homewares.

Bestow 87 Bradbury Road Botany Downs Auckland 2010 T (09) 534 3179 E info@bestow.co.nz www.bestow.co.nz — Advertising Feature

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Goods & Services | Victor Hydraulic Cylinders

Industry specific

hydraulic solutions Victor Hydraulic Cylinders has made a significant capital investment in order to grow its business and expand its international customer base.

Victor Hydraulics’ capabilities include: • Expert in-house design and engineering • Full analytical capacity, including 3D modeling, finite element analysis, mathematical CAD, and stress and fatigue life predictions • Specialist mechanical product design and analysis, and product documentation • Its own integrated software systems and specialised equipment to support the latest machine technology • Reliable delivery ensured through well documented design, procurement and production methods. The company is New Zealand’s leading manufacturer of hydraulic cylinders, servicing a range of industries including marine, agriculture, construction, container handling, mining and transportation. As the largest hydraulic cylinder manufacturer in New Zealand, and being among the top three in Australasia, the company is well known for its design of application-specific, custom-built steel, stainless steel and aluminium hydraulic cylinders, and much

of its work is repeat business with ongoing supply agreements. In 2006 the company implemented the stringent John Deere JDS-G223 quality standard, which champions customer service, design, quality, cost and on-time in-full delivery, and became certified in early 2011. It is also the only hydraulic cylinder manufacturer in Australasia to be ISO 9001 certified for the design, manufacture and supply of hydraulic cylinders.

Driving growth Victor Hydraulic Cylinders services customers throughout New Zealand and Australia, and is currently growing export sales into China. Business development manager Darryl May says the company has been supplying hydraulic cylinders into China for 18 months and is working to further increase these sales. “We have an extensive customer base in New Zealand and are continually picking up

PACIFIC SEALS Seal Maker

We stock a huge range of hydraulic and pneumatic seals. Victor Hydraulics insist on fitting top-of-the-range performance seals to their quality cylinders. TOP OF THE RANGE PROPRIETARY SEALS We are the sole NZ distributors for the renowned Hallite® range of sealing devices and also stockists for many other European brands.

new contracts in Australia, including some significant customers servicing the mining and forestry industries. Ninety percent of product that we manufacture is either directly or indirectly exported around the world,” he says. Focus on relationships One of the key factors in Victor Hydraulics’ 60-year success is the significant emphasis placed on fostering strong partnerships with suppliers and customers. It has recently employed Vanessa Callon as a supply chain manager. Callon is focused on global purchasing strategies and achieving the maximum benefit out of the company’s supply chain, creating win-win solutions for suppliers and contractors. The company is continually working with customers throughout New Zealand, Australia and further afield to understand key areas of performance that could be significantly improved through the development of new technology or improved communication. It has diversified its manufacturing to include aluminium cylinders, alongside its stock and customised steel and stainless steel options, and is concentrating on developing new innovations to remain competitive.

“

Testimonial

ActiBush

“Victor bends over backwards to help us and, without exception,

Proudly supporting the team at Victor Hydraulics

the products we have received

Providing you with design and manufacture of hardened steel products.

certainly one of the best suppliers

Hardened pins and bushes, both standard and custom

have been faultless. Victor is we work with.”

John Whittington, mechanical systems team

Seal Maker

leader, Alloy Yachts.

The system for flexible seal production Manufacturing SPECIFIC SEALS for your non-standard needs.

www.pacificseals.co.nz

P. 09 425 9816 | F. 09 478 8447 E. sales@actibush.co.nz W. www.actibush.co.nz 19 Parkway Drive, Mairangi Bay, Auckland

”

56 December 2012/January 2013   www.aucklandtoday.net.nz

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Goods & Services | Victor Hydraulic Cylinders

Goods & Services | NZ Sign Solutions

Getting Noticed If you want to stand out, NZ Sign Solutions has the experience and the technology to create a professional sign tailored to suit your budget and business needs.

New property and plant With 60 percent growth in turnover since 2009, the Christchurch based company recently purchased an industrial building in Hornby, just 150m from its main manufacturing and assembly plant. The 1542 square metre building will operate as its new machining facility from January. Business development manager Darryl May says the company had been looking for new premises for about 18 months before the purchased property came onto the market. While the low interest rate climate made the acquisition an easier decision, the company was driven by the location of the new premises, its size and the opportunity. “Our growth has been constrained somewhat by a lack of manufacturing space,” he says. “Our owners have undertaken a programme of capital investment this year in plant and facilities. The additional premises will enable us to refine our existing manufacturing operations, house our newly acquired plant and give us room for more growth.”

Don Douglas has been appointed operations manager of the new machining facility. Douglas’ initial focus has been to project manage the upgrade and preparation of the building, and he will also manage the transfer of CNC machines during the annual shutdown period to ensure the facility is ready to go on January 14. Douglas will then have overall operations control for the new facility, with a particular focus on refining manufacturing processes. Victor Hydraulic Cylinders has been in existence for 60 years and its current majority shareholders, engineers John McAllister and Ross Drummond, have owned it for about 30 years. They were joined in the company ownership by current managing director Will Colenso in 2009. “The owners of the business have always had a policy of owner occupation because of the security it gives them over their own space and they believe ownership is also a good investment option,” May says.

NZ Sign Solutions was established in 2009 by Keith and Karen Browne specialising in design and wide format printing of signs - from cars and billboards to die cutting even the smallest labels. The company rapidly outgrew its home-based business and moved to the Silverdale Centre premises to expand the business. Marketing and sales manager Karen Browne says “Many sign companies just do signage, but we provide a full range of branding: labels, uniforms, embroidery or heat press, stationery, business cards, invoice books, flyers, flags, and banners”. “We specialise in vehicle graphics and use only the best quality vinyl’s for longevity in the harsh New Zealand UV conditions. NZ Company Vehicle magazine has featured our company as one of the experts in the industry. “We’re big enough to provide it all, but small enough to maintain our personal standards. We communicate well, give clients’ choices, show them exactly what it’s going to look like, provide different budget choices, and inspire them with creative ideas. We listen and learn. We do what we say we’re going to do and make sure we’re proud of every sign.” The team offers in-house design and print capabilities to the sign industry and retail customers, working closely with clients to meet individual needs. Director Keith Browne has been in the graphics industry for more than 30 years, starting out in the family typesetting business. He always keeps on top of the latest technology and products to ensure customer service and satisfaction. “We have finished our first issue of a newsletter to engage customers, not only getting to know us more, but educate them on the latest marketing trends and how to use them, for example QR Codes.”

Victor Hydraulic Cylinders 12 Klondyke Drive Christchurch 8441 T (03) 344 2700 F (03) 344 2701 www.victor.co.nz

— Advertising Feature

With a small but fantastic team brimming with creative ideas, you will find nothing less than high quality products, experience, integrity and professionalism, when it comes to all your signage needs.

NZ Sign Solutions 1/70 Forge Road Silverdale Auckland T (09) 427 4402 E print@signsolutions.co.nz www.signsolutions.co.nz — Advertising Feature

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A fitting tribute A funeral is a tribute and a celebration of life, bringing family and friends together at a time of mutual sadness. By sharing their sorrow and paying true tribute, it can help them look ahead to the future. The time of a family member passing is extremely stressful. Not only is the one you love no longer with you, there are also a multitude of tasks involved to make sure their life is celebrated in a fitting way.

how to take care of the details when arranging a funeral - whether it is being held now or being pre-arranged for some time in the future. Often it is the extra care and attention to detail at a funeral service which will ensure a fitting personal tribute for the one you love. The staff at Fountains Funerals know the most important skill a funeral director can have is to listen. “Ensuring we get the details right makes a funeral meaningful and a fitting tribute for the ones who knew their loved one best,” says manager Wendy Hunt. Fountains Funerals has facilities and can tailor services to suit all religions, cultures and budgets. “We have a team of dedicated, qualified specialists who are extremely passionate about caring for bereaved families and their loved ones,” says Wendy.

Taking that extra stress away at such a sorrowful time can ultimately help in the grieving process, allowing family and friends space and time to be with one another, rather than having to worry about the organisation of the funeral.

There is also a range of high quality granite headstones and commemorative plaques that can be installed in cemeteries anywhere, with inscriptions and decorative memorabilia. Photographs, portraits and other mementoes can be either etched (sandcarved) on to the headstone, or included in a ceramic design set onto the stone.

All staff at Fountains Funeral Directors and Monumentalists are friendly, understanding and, above all, sincere. They are loyal members of the community committed to the industry. The services they provide demonstrate caring professionalism, and they know

The two South Auckland locations, at Papakura and Manurewa, can cater for residents of surrounding urban and rural areas, including Frankilin. Both have a chapel and reception lounge which can accommodate those coming to say fond farewells to loved ones. They

can also arrange funerals to be held at other venues – whether it be a church, crematorium, hall or private venue. Wendy knows that each family’s requirement will be different when it is arranging a funeral. “We have a many options for caskets, flowers, cars, music and catering and we can arrange videos so that those who are unable to be present at the funeral can still feel involved in remembering their loved one’s life.”

was founded in 1937, and ever since has promoted quality, expertise and integrity in the funeral profession, and encouraged the training and education of funeral directors. Wendy and her team are happy to talk to anyone wanting to plan their own service. Their knowledge, compassion and sincerity means they are able to ensure you get the service you desire while remaining within your own set budget.

Wendy and the team also continue to care for families after the funeral is over. They offer complimentary support and a sympathetic ear if people feel they need someone to talk to; someone to understand what they are going through. “Whether it is just ‘being there’, or putting you in touch with other support networks, Fountain’s staff are here to help you,” Wendy says. The business also offers a free book, Now What? A guide for people living with the death of someone close, by highly regarded grief counsellor and writer Lois Tonkin. Bereavement Support Services, including personal support, is offered free by Fountains, with Emma Love the person dedicated to this role. “This is a new service offered by us to support the families and community we care for.”

Papakura & Franklin Corner Elliot and Wood Streets Papakura 2102 Auckland T (09) 298 2957 Manukau 36 Maich Road Manurewa Auckland 2243 T (09) 266 6177

As part of the FDANZ, you can be certain that Fountain’s Funeral Directors and Monumentalists follows the organisations strict Code of Ethics and Code of Conduct. The FDANZ

Fountains Funeral Directors and Monumentalists staff (from left) Ross Martin, Rick Greer, Aaron Gray, Brett Lake, Renee Arthur, Wendy Hunt, Mike Orpin.

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Hospitality | Southern Spit Roast & BBQ Catering Co.

Sizzling

summer BBQ time

Leading the way for succulent, tender and tasty spit roasts is Southern Spit Roast and BBQ Catering.

SSBBQ offer an excellent catering service, providing wedding catering packages, corporate catering, Christmas catering, birthday catering and other catering menu options for any type of function or event. Whether you want it delivered or cooked onsite, on a tight budget, or looking for a deluxe catering package for weddings and business groups, you can guarantee Southern Spit Roast and BBQ can cater for all your needs.

Manager Phillip Corse-Scott says you will not be disappointed when you savour the amazing roast meals and experience the excellent quality and service. “We are one of those few catering businesses offering it all. We bring the restaurant to you.” The key to ensuring a juicy spit roast is all in the way it’s cooked. SSBBQ cook meat to perfection – pulling out beautiful juicy meat cooked at high heat to seal in all the flavour. You will find some of the best crackling

among its pork roasts and the beef and chicken are just as tasty. You’ll be licking your fingers as you tuck into a sensational roast meal. Graham Corse-Scott and son Phillip have been operating Southern Spit Roast and BBQ Catering since 1998. Graham has been catering and running restaurants for more than 35 years. Phillip has been with the company from the start after finishing his chef training at Kermadec Restaurant in Auckland.

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0800 43 83 83

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Hospitality | Southern Spit Roast & BBQ Catering Co.

You’ve already heard of the dangers of drinking out of plastic • • • • • • • • •

Phillip has now been with Southern Spit Roast for more than 12 years. This business means business. Organise a BBQ now to ensure a delicious feast of roasted goodness to be shared this summer. You’ll love it all.

500ml, 750ml, 1000ml, Priced from $23.95 inc GST Dishwasher safe 18/8 food grade quality stainless steel Fits most cup holders Great gift Individually boxed Fits ice cubes 100% money back guarantee Free sports lid

Spit roast buffets for different types of functions ranging from: • Wedding receptions • Corporate and company functions • Outside parties • Self catering - you pick up or they can deliver ready to go meat and salads • Business catering services such as product launches, roof shouts, company events.

• The company has been catering functions and events for more than 35 years

• All food is freshly prepared in the A grade commercial premises

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• Guarantee that you will be impressed with its very high standard of quality and helpfulness

FR BUY 2 GET 1 CODE ENTER THE WHEN PURC ON

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Why you should use SSBBQ:

SPECIAL OFFEREE!

c w. safebottles.

• All spit roast meat is cooked on the bone • Can cook your spit roast BBQ onsite • Can cook outside or inside

Crispy bacon and delicious ham: Life’s better when you get the little things right . There’s no alternative to quality bacon and ham. Proudly locally owned and produced, Colonial meats are made to suit your wallet and your taste buds.

www.colonialbacon.co.nz Proud to support Southern Spit Roast & BBQ Co

• Can cook at their place and deliver to your door • There is a range of spit roast menus and prices to suit your budget for all your catering requirements.

Call 0800 777 444, or go to our website www.safebottles.co.nz to order your SafeBottle today 47b Birmingham Drive, Middleton, PO Box 1879, Christchurch 8140.

Southern Spit Roast & BBQ Catering Co. 14 Westbrook Ave Takanini Auckland 2105 T (09) 268 9990 FREE PHONE 0800 277 487 E graham@ssbbq.co.nz — Advertising Feature www.ssbbq.co.nz www.aucklandtoday.net.nz   December 2012/January 2013 61

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Hospitality | The Fox

The home of

emotion Beer Master Award for Quality Beers and Cellar Management since 2006

We offer a number of services not limited to... • Mac & PC integration specialists We seamlessly integrate Macs, iPhone, iPad & PC’s into Windows server environments, including Office 365. • Windows 8 (PC, tablet, phone) specialists • Cost effective, reliable offsite backups • Start-up Advisory Service Helping you get your business up and running by providing you with the best solution for your hardware and software requirements to suit your budget. • Infrastructure Solutions Computer hardware Communications hardware LAN/WAN network design, installation and maintenance. • Security Solutions Firewalls Antivirus/Spyware/Malware Spam Protection. Software patching and maintenance. • Software solutions • Backup process and design Data and system backup, restore & Disaster Recovery solutions.

The thrills and spills of sport send spectators on a roller coaster of emotions. Creating an atmosphere away from the live venue is exactly what you can experience when you visit The Fox.

Rewarding customer loyalty

The Fox is the next best thing to actually being at a game – join other sporting fans as you cheer and watch your favourite team on any of its 10 big screens. Celebrate the success and share the sorrow as sporting heroes triumph or falter and capture the tension when games go right to the wire.

With plenty on the sporting calendar this December there is every reason to round up a few mates, dress up in your team’s colours and head to The Fox.

Located by the Auckland Viaduct, The Fox is the perfect destination for any sporting fanatic. As well as an enthralling atmosphere there is a top selection of beer and food to ensure supporters are at their own optimum performance when it comes to game time. It’s a combination that owner Hamish MacPherson says is definitely a winner. “After 10 years we have seen so many tears of sadness, joy, apprehension, fear and the loudest screams and yells. “We get out of bed early for the punter to come in and watch his team with his friends. I know that when I travelled, finding a bar playing the All Blacks in Estonia and then Lithuania was a right treat. “We do the same, going to extra lengths to satisfy the sports nut’s passion for their game. The Spanish especially this year were stoked to know The Fox was there playing all the Euro 2012 games, as they were the eventual winners.”

Loyal patrons dedicated to their game at The Fox are winners too. Local patrons can take advantage of a unique points system called The Fox Club – the system is simple and free to join. You can join online at The Fox website, or pop in and talk to the friendly staff.

• Project Management Evaluation & Design Resource & Plan Implementation. Support Documentation & Training.

any main meal

“We get the first six and last four digits of your Eftpos or credit card to create a unique number. Then when you pay for anything on your card you get points. When a threshold is met ($200), you get a $15 food and beverage voucher emailed to you.”

Everyone’s favourite, the NBL Breakers, are looking for a third consecutive championship title; so for those fans looking for a venue for the away games, or the home games as well, come and cheer on the team. If you’re a cricket fan there is plenty to choose from. The summer cricket HRV Cup begins and we all know the Black Caps will need all the support they can get when they head to South Africa. On December 15 the Auckland Fight for Life takes place. No need to worry about pay per view - just head to The Fox and see all the celebrities from stage, screen and sporting fields box it out in the ring for charity. The Fox website has a calendar of sporting events to ensure no fan misses a minute of their favourite team in action. Whether you need to carbo load for the big event, or are just looking for a light snack, don’t forget there is plenty to choose from the menu. It is also important to ensure the vocal cords are prepared for chanting – so there are plenty of beers to choose from too. A dedicated follower of sport need look no further than The Fox - a welcoming bar with a vibrant atmosphere, friendly staff (who love sport too) and an environment where passionate sports fans feel at home.

• Preventative maintenance

20% off

Kick off menu Fox Caesar - Cos lettuce leaves, grilled bacon, croutons, shaved parmesan, homemade dressing and a free range poached egg Seared Lamb - NZ prime lamb fillet seared on the grill, sliced & served with seasonal vegetables. Lamb served medium-rare unless requested otherwise Athena Saláta - mixed greens, chunky tomato, red onion, cucumber, roasted pepper, olives, feta & oregano served with olive-oil vinaigrette Mussels - NZ green lipped mussels, fresh daily, choose from: Spicy tomato, chilli & lime. White wine, crushed garlic & coconut cream. Dijon mustard & blue cheese. Mussels are accompanied with a side of bread The Fox 85-87 Customs Street West Viaduct Basin Auckland T (09) 358 2767 E info@thefox.co.nz www.thefox.co.nz — Advertising Feature

We specialise in all things I.T. We can remotely monitor the critical aspects of your computer system’s security and performance around the clock, allowing us to anticipate and correct many issues before they occur. Our job is to know your business. We integrate with your team, assigning a dedicated account manager who takes the time to understand your current technology needs and your business goals. As a result, we can help you make the right technology decisions now and in the future. We help with all your technology purchases, assuring that you get everything you need (and nothing you don’t), all at the lowest prices. And lastly, we train your people in the correct usage of the tools they currently have and the new ones you’d like to provide them.

E: info@circleit.co.nz Ph: 09 360 0806

Proudly supporting The Fox White Refrigeration installs, maintains & services all refrigeration & air conditioning equipment

www.whiterefrigeration.co.nz

Enjoy the peace of mind that comes with knowing the quality of meat products delivered to your business is guaranteed to be of the highest quality.

Proud to supply Auckland’s top Restaurants including The Fox Ph. 09 634 0597 | Fax. 09 634 7982 | PO Box 13559, Onehunga, Auckland E. sales@jrwholesale.co.nz | www.jrwholesale.co.nz

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Hospitality | Whenuapai Bakehouse & Cafe

Hospitality | Eagles Nest Hotel

The Pies of

pleasure

Whenuapai Bakehouse and Café owner and baker Kheng Huor and his brother continue to pull out a generous variety of bakery foods; from sandwiches, to top selling steak and cheese pies, and they won the gold award Mince and Gravy Pie at the Bakels Supreme Pie Awards in 2012. You’ll find a top selection of palatable pies at such reasonable prices you won’t be able to stop yourself. First comes the smell of freshly baked pies, then the inviting menu list, then your mouth begins to water as your eyes fixate on tier upon tier of simply delicious pies. Before you know it you’re enjoying a free cup of coffee which you received with your loyalty coffee card, after having made your fifth purchase, because these incredible pies make you insatiable. “We serve a variety of slices, sandwiches and meat pies; such as our award winning Mince

ultimate retreat

and Gravy pie, Steak and Vegetable pie and Chicken and Vegetable pie. Our top selling pies are steak and cheese, steak and cheese with bacon and creamy mushroom, and mince and cheese,” owner Kheng Huor says.

From serving fine, locally sourced fresh food in the comfort of your own villa, to its spa facility where you can relax in comfort as you receive your in-villa treatment – every need is catered for.

Recognition has come via business growth, with the bakery attracting an influx of foot traffic as both loyal and new customers wanting a taste of the award-winning creations for themselves.

The hotel offers a range of activities, including walks, tours, fishing, helicopter experience, skydiving, horse trekking, cycling and golf. Balance your life and take time out of your busy schedule to relax in a supreme hotel where you can be at one with yourself, or spend quality time with a loved one.

“We serve bakery food and café food, therefore there are more choices for our customers when they come to us. Plus we also won a gold award for the Mince and Gravy Pie for 2012, which makes us even busier. Not only do we have local customers, but also new customers who come from around New Zealand.” With a passion for creating fresh, quality pies, the bakery and café uses only the best quality ingredients to create its fantastic bakery products, using suppliers such as Gilmours, Northern Foods, Meat Center and Goodman Fielders. Why wait any longer? Go on, tuck in.

Whenuapai Bakehouse and Café 79 Brigham Creek Rd Whenuapai — Advertising Feature T (09) 416 5859

Eagles Nest Hotel holds the award for the World’s Best Luxury Coastal Hotel 2010 and for the last two years still holds the title of New Zealand’s leading resort for the World Travel Awards 2012 – now that’s a stamp of approval.

In need of a little time out? Well then the Eagles Nest Hotel might be the perfect spot. It boasts five luxurious villas delivering magnificent views over glistening waters and wonderful landscape – while being tucked into a stunning island-like peninsula with a ridgeline that drops into a valley – reminiscent of a huge nest.

Eagles Nest Hotel 60 Tapeka Rd Russell Bay of Islands T (09) 403 8333 www.eaglesnest.co.nz

— Advertising Feature

Proud to support Eagles Nest Luxury Hotel

Located in the Bay of Islands, the Nest is only two minutes away from the historic village of Russell and is one of the most elegant and stylish hotels in New Zealand, exuding a magical aura that is instantly attractive.

Our 7 passenger stretch limousine is the only stretch limousine based in Northland, New Zealand, combined with our 4 seat ministerial car, you can hire a limousine of whatever size and for whatever occasion, including Airport to Hotel Transfers, Wine and Sightseeing Tours around the Bay of Islands.

The spectacular views are always on show due to large windows and the seamless design that effortlessly joins indoor and outdoor spaces.

0800 546 6463 www.limo4me.co.nz

The villa is your own personal holiday home on the coast, with attentive staff willing to do everything they can to make sure you have a full and satisfying experience.

info@spapoolboi.co.nz www.spapoolboi.co.nz

Proud to Support Eagles Nest Luxury Hotel www.aucklandtoday.net.nz   December 2012/January 2013 63

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Transport & Motoring | George Stocks

The best automotive brands at hand

Established in Wellington in 1932, George Stock & Company Ltd (“Stocks”) has not only survived, but thrived in an industry traditionally known for its intensely competitive nature, both locally and globally.

In a move to stay ahead of the game, the company is setting up a working equipment showroom, which will be ready by February, where clients can see for themselves what the company offers and the benefit of using its services.

reinvigoration. If 80 years in business is any measure of success, the Stocks story certainly is one.

There’s always something new going on in the business which has its head office in Mount Wellington, managing director A privately owned importing and distribution Bill Strand explains. “We are in the process company servicing the New Zealand of setting up a fully functional equipment automotive industry, Stocks is New Zealand’s showroom which will be ready by February. leading importer and distributor of automotive This will enable us to demonstrate garage workshop and tyre shop equipment and equipment like wheel alignment machines, a principal importer and distributor of tyre changers and hoists,” he says. automotive parts, accessories and tyre “Another exciting thing happening with us repair products. at the moment is that we are expanding our Australian operation. The business, Corghi Automotive evolution Equipment (Aust) Pty Ltd will be renamed Stocks Automotive (Aust) Pty Ltd, and the Much like the automotive industry itself, world leading Hunter wheel aligners and top Stocks operates under a principle of constant of the range wheel balancers will be added to the range. “The New Zealand company already represent Hunter and Corghi, we will be duplicating these brands over there.”

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Stocks already has a head office in Sydney and is in the process of setting up branches in Melbourne and Brisbane. Fellow director, Brian Foley, who dedicates a great deal of his day working on the Australian operation says “We have appointed a highly experienced general manager, Phil Goodwin, to oversee the operation and he has previous management experience with Beissbarth and more recently with Hunter. I am very excited about the growth potential in Australia.” An extra nine to 10 staff will be hired for the Australian operation.

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They are also looking forward to attending the Australian Automotive Aftermarket Association (AAAA) show at Darling Harbour, Sydney from April 11 to 13, and will be displaying a wide range of Hunter and Corghi products on their stand.

Stocking the best in the business Stocks is an agency company and has spent decades securing the best automotive brands in each sector of its business. Stocks is a leading supplier of automotive workshop equipment and markets great brands such as: • Hunter wheel aligners from the USA • Corghi wheel balancers and tyre changers from Italy • Leading brands of hoists such as Rotary, Stenhoj, RAV and JIG. The parts division specialise in suspension and cooling products representing great brands such as: • KYB shock absorbers, mainly from Japan • King Springs from Australia • H&R springs from Germany • Koni shock absorbers from Holland and America • Superpro polyurethane bushes from Australia • Gates moulded radiator hoses • Roulunds fan belts. The range is backed up by Stocks’ own electronic catalogue that is developed and maintained by the company. The Tyre Repair division has the world leading brands of: • The German Rema Tip Top repair materials • Kuani air impact guns • Masada bottle jacks • And much more.

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Transport & Motoring | George Stocks

Knowing its business Like all good Kiwi success stories, George Stocks comes from humble beginnings. At just 21 years of age, George Stock travelled from England to Australia to take up work with the National Bank of Australia. In 1927, George formed a partnership with a fellow bank employee, Harry Humphrey and they commenced business as “manufacturers’ representatives” trading under the name Humphrey & Stock in Melbourne. By 1930 the business was trading simply as George E. Stock. Soon after, George moved his family to New Zealand and established a New Zealand branch of the business. Today the company operates as an importer wholesaler, but operates with the same passion and integrity instilled in the company during those early years. Stocks finance director, Wayne Fowler is passionate about the business.

“Over the years it has withstood several market downturns, including the more recent global recession and the Canterbury earthquakes, with the Christchurch operation only having to move premises to accommodate growth. The future for the company looks very good,” Fowler says. According to managing director Bill Strand, the company’s lifespan directly correlates to knowing its business. “Stocks has been around for a significant length of time. More than anything this is because the company has stuck to its core products, specialised in what it does and does it well,” he explains. “The company itself is also very people orientated. It’s a great place to work and that directly relates to the number of long serving staff we have working for the company.” Stocks is an agency company and has spent decades securing the best automotive brands

in each sector of its business. Today the company is the NZ agent and direct importer of KYB shock absorbers, largely from Japan. KYB is the world’s largest manufacturer of original equipment shock absorbers, producing up to five million shock absorbers a month. An industry leader in the specialist fields of suspension and steering, Stocks complements the 30,000 KYB shock absorbers stocked at any one time with King Springs from Australia, H&R springs from Germany, Koni shock absorbers from Holland and America, and Superpro polyurethane Bushes from Australia.

“We only import the strongest, most reputable brands, so we’re selling good product and we stand by what we sell. “We have unsurpassed product knowledge. Our key attribute is that we specialise - we don’t sell a vast range of product - we sell the best product and have a vast range of specialist knowledge on call.”

Stocks is a leading supplier of automotive workshop equipment and markets great brands such as Hunter wheel aligners from the USA, Corghi wheel balancers and tyre changers George Stocks from Italy and leading brands of hoists such as 8 Te Apunga Place Rotary, Stenhoj, RAV and JIG. Mount Wellington Auckland It’s a fiercely competitive industry, however according to Bill, this just means it is essential T (09) 270 7200 www.georgestock.co.nz — Advertising Feature that the company imports the right product.

MTA 18X8

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What makes up Canidae dog food? Let’s start with the ingredients. On the back of your pet food (or any food) the ingredients listed are in order of weight ie; there is more of the first ingredient than the second and so on. This normally means that the first 5 ingredients usually make up the majority of the final product. These are the most important.

What’s not in Canidae

A chicken by-product is normally everything but the chicken. Which isn’t a bad thing, but this makes up a large part of their protein. And protein is the most important ingredient. So you really want top quality meat as your protein.

Long-term daily administration may result in a compromised immune system, muscle wasting, and destruction of the friendly bacteria living in the intestines that aid the digestion of food and assimilation of nutrients.

Some other companies will try and make up their protein with vegetable protein. Again, while this isn’t bad for them, most of the vegetable protein passes straight through them as dogs aren’t able to digest it.

Colouring agents provide a “rich and meaty” look to modify the appearance of highly processed foods and make them appealing to pet owners. It’s imperative to check you current pet food to see if any of the above are included. However sometimes it’s very hard to identify as they can often disguise them.

What’s in Canidae

At last, one of the best pet foods in the world is available in New Zealand. And best of all we deliver anywhere free.

Canidae includes 4 human grade meats. Other “leading” brands might include one meat (not human grade) and if you’re “lucky” a by-product.

To give you an extreme example that all proteins are not equal, but will both show on the Guaranteed Analysis; fingernails are 100% protein, but they don’t really help our diet.

• NO Artificial Colours and Dyes

that’s because they do extensive research as this is their business. We will become a household name, it will take a lot of time and a lot of energy, but we are all dedicated pet lovers here, so pet health is our passion. If you really want to give your pet the best call us on 0800 101 729. We also offer a money back guarantee. If you aren’t happy with the food or any part of our service we will refund you in full and ask what we can do to make you happy. So far we haven’t refused any request.

• Four Human Grade Meals Chicken, Turkey, Lamb and Fish. Chicken Meal - Defined by Association American Feed Control Officials (AAFCO) as being “ground or otherwise reduced in particle size”, meal serves as a concentrated source of amino acids that is low in ash (minerals), moisture and fat. Chicken meal is far superior to just chicken. It takes up to 7kgs of chicken to make just 1kg of Chicken Meal. This is because all the moisture has been removed first leaving an extremely pure protein.

• NO Antibiotics or steroids

• NO Chemical additives or artificial preservatives Chemical antioxidants, such as ethoxyquin, BHT or BHA, that were designed to extend the shelf life and reduce fat spoilage (rancidity) of pet foods may cause allergic reactions and affect liver and kidney functions.

• NO Wheat, Soy or corn

• Whole Grain Brown Rice Grown without pesticides or synthetic fertilizers, these whole grains supply complex carbohydrates for sustained energy and B vitamins and beneficial fiber to maintain a healthy digestive tract and promote normal stools. The healthful oils in rice bran contain important phytonutrients, including heart-healthy oryzanols.

These may cause allergies in some dogs and cats.

• Flax Seed Meal

Even though two products may say they contain 21% protein, one product could contain top quality protein and may extend the life of your dog, the other brand that uses cheap by-products or vegetable protein could cause protein deficiencies as the dog wasn’t able to digest it.

• NO Artificial Flavours

Protein deficiencies result in slow growth, deformed boned, chronic ear and skin infections, epilepsy, cancer, spinning or tail chasing, aggression, timidity, excessive shedding crooked whiskers, gastrointestinal upsets, poor appetite and an impaired ability to heal from wounds. Excess protein can cause obesity and brittle bones.

• NO Poultry by-products

A rich source of linoleic and omega-3 fatty acids as well as essential amino acids. Flax is a good source of magnesium, phosphorous and copper, and a very good source of dietary fiber, thiamin and manganese. It also contains vitamins including B group and E. Flax is a recommended source for lignans, an important phytonutrient with powerful antioxidant properties.

Your choice is either believe the marketing hype of the big multi national corporations, or believe the independent research. Many of Canidaes best clients in NZ are breeders,

Call now for a free sample

Flavour enhancers are produced by the enzymatic liquefaction or hydrolysis of animal tissue. Those made with phosphoric acid are appealing to cats because they “tingle” on the tongue. Ground, rendered, cleaned slaughtered poultry carcass parts such as necks, feet, lymph nodes, undeveloped eggs and intestines (and a small amount of feathers). The quality is inconsistent between batches. Note: By product meals are often derived from 4-D meat sources - defined as food animals that have been rejected for human consumption because they were presented to the meat packing plant as “Dead, Dying, Disabled or Diseased”.

• Naturally Preserved Herbal Formulation • Omega 6 & 3 Fatty acids • Essential Vitamins and Amino Acid Chelated Minerals • Guaranteed Viable Micro-Organisms

NZ’s Best and most cost effective petfood

Why should you buy Canidae?

Why are these petfoods questionable?*

It’s been said that the potential life span of some dogs could be as great as 27 years. However more dogs than ever before are dying from cancer. This is either due to environmental issues or their diet. Unfortunately environmental issues are largely out of our control, but what we can control is their diet.

Beneful

Did you know that most large multinational corporations that supply much of the pet food in New Zealand spend more on advertising than on their ingredients.

Use of chicken by-product meal, fish meal, dried egg product and fish oil.

Do you know that the best diet you can give your dog is a home cooked diet? We can have dozens of home cooked diets available on our website, free of charge, or if you prefer we can post these to you free of charge. However we also realise most people don’t have the time to do this all the time. Where we can help is we have one of the best pet foods available in the world, now it’s available in NZ. Instead of taking my word for it, you need to understand why Candiae is so good, and potentially why your current pet food may be harming your dog. Unfortunately this topic is more complex than it appears. You’re probably thinking, “Surely if my vet sells me my current pet food or it’s available in supermarkets, it must be ok”. The real answer is no! I’ve managed to condense years of research and knowledge into 4 pages. If you want more info I have included some independent publications and websites where you can find more information. I recommend you do this, because why should you believe me more than the flashy ads on TV or your Vet, who (in most cases) gets paid from these companies? Read on to learn more.

Corn as 1st ingredient, use of chicken by-product meal and animal digest. Eukanuba

Iams Use of chicken by-product meal, fish meal, dried egg product and fish oil. Pedigree Use of corn as 1st ingredient, chicken by-product meal, meat meal, meat & bone meal, animal fat, BHA/BHT and natural poultry flavour. Pro Plan Use of poultry by-product meal, animal fat, fish meal, animal digest and dried egg product.

Purina Dog Chow Use of corn as 1st ingredient, poultry by-product meal, animal fat, animal digest and artificial flavour/colour.

Frank and Stein Collins

If you’d like to learn more, or to order, call free 0800 101 729 or visit our website www.canidae.co.nz

Royal Canin Use of dried egg powder and non-specific fish oil. Science Diet

Is it really more expensive?

Use of chicken by-product meal, animal fat and dried egg product.

Amount to feed a 13.6kg dog:

Solid Gold

Canidae

1 & 1/4 cups per day

Use of non-specific ocean fish, beef meal & recent “dry dog formula changes” which are cost based (see website “News and Announcements”). Some changes are made positive however.

Beneful

2 & 1/8 cups per day

Science Diet

2 cups per day

Iams

1 & 3/4 cups per day

Purina One

1 & 3/4 cups per day

Purina Pro Plan

1 & 3/4 cups per day

Eukanuba

1 & 1/2 cups per day

Nutro Natural Choice

1 & 1/2 cups per day

Nature’s Recipe Use of Menadione.

0800 101 729 • www.canidae.co.nz *According to the World Dog Journal. The confidential Dog report.

You need to feed 20% - 70% more of these other brands.

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successful small businesses in the 1980’s and franchised them throughout the country. Upon marrying and the arrival of his first child, he decided to condense his business interests and enter the property market. After more than 20 years spanning the property market and experiencing the cyclical ups and downs of the industry, he developed and built more than 300 properties and bought and sold in the vicinity of 1300 investment homes throughout the country.

A natural all-round sportsman, Stuart represented Southland in a multitude of sports during a 10 consecutive year period. However, like any good southern man, his favourites were rugby and tennis. He continues to play tennis passionately to this day.

Stuart could easily been considered one of the most proficient and experienced property speculators/traders in the country. Nowadays he prides himself on having assisted literally hundreds of very satisfied clients into their very first homes, or enabling them to purchase their first investment properties.

In his early 20’s, he took over his family farm but always harboured a burning desire to diversify into bigger and better off-the-farm projects and investments. He set up a number of very

A huge number of clients now consider Stuart a close friend, as they don’t believe they would have ever achieved the opportunity of home ownership without his assistance.

THE TURNKEY COMPONENTS Houses Large selection of new, near new and used, brick and tile, weatherboard, plaster, renovated or original 2-10 bedroom houses in all locations. If we don’t have it, we will find it at no extra cost! Finance Qualified senior financial advisors/ brokers ready to assist with your personal financial requirements on your terms and conditions. Innovative, competitive vendor assisted finance to approved purchasers – easy terms! Consulting / Mentoring Covering all aspects of property acquisition and ownership, from first home buyers to savvy street smart habitual investors – free service! Home consultation A free, no obligation service to all prospective clients in the privacy of your own home. If you are contemplating entering the property market, there is no better time – those who hesitate will lose!

Stuart Jackson 0800 548 494

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Property & Construction | Concretec NZ The new ASB building on Auckland’s waterfront was a big project for Concretec

Precast concrete

solutions Why precast? Concretec has seen a definite trend towards greater use of precast in construction in recent years. Not only has the leaky building issues experienced in New Zealand encouraged designers to look towards a greater use of concrete, but the use of precast has long established benefits including:

has typically been involved with the most prestigious construction projects in greater Auckland.

Located near Auckland International Airport, Concretec is ideally positioned to supply the greater Auckland region, is very close to Auckland city developments, but has also provided products as far north as Kaitaia, and as far south as central North Island and beyond.

Concretec typically works with all major construction companies, but is equally comfortable working with smaller builders who may require small one-off precast units such as a stair or flooring for residential projects.

Concrete products Established in 2005, Concretec New Zealand offers a full range of precast products and

These projects include the Eden Park redevelopment, ASB Bank’s new seven-level headquarters on Auckland’s waterfront, Mt Eden Prison, Auckland International Airport Hotels, Auckland University Business school and Medical school, Middlemore Hospital, Selwyn Retirement Village, Waikato Hospital, Kingsland Railway Station and Sylvia Park Theatres, just a few of many completed over the past eight years.

their many years of construction industry experience to provide technical expertise and leadership, ensuring each project runs smoothly. Supported by a great team, the collective skills knowledge and experience are able to meet the many challenges demanded by construction, especially when the design is architecturally demanding. Quality is a major focus of the company and there are strict quality-control systems covering every step of the process, ensuring each product is manufactured to the same high standards. Concretec worked on the new ASB headquarters in November 2011

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Concretec New Zealand Limited is a supplier of precast concrete products and offers construction industry customers the highest quality structural and architectural precast concrete solutions.

The keys to success

• As precast is manufactured in a controlled casting factory environment it is easier to control all aspects of build, and quality can be controlled and monitored much more effectively • Weather is eliminated as a factor. You can cast in any weather, saving time and maintaining quality • Major overall construction build time savings can be significant. The precast structure can be manufactured at the same time initial works such as foundations are carried out on site, and once delivered to site, the precast installation is rapid - there is no waiting for it to gain strength and the modularity of precast products makes for installation efficiencies • Less health and safety issues, like working at heights on high rise buildings with carpentry, reinforcing fixing and pouring trades are eliminated or greatly reduced • Accelerated curing, by heating the precast parts, greatly increases strength gain, reducing the time between casting the part and putting products into service.

A major strength behind Concretec’s success is that its owners/directors are fully involved in the day-to-day business, leveraging

0800Ducting Ltd

Supplying spiral wound ducting to the precast concrete industry. The ducting is used to create a void in the precast panels or beams to allow starter bars, tie rods or stressing cables to be placed in the concrete where after tightening or stressing with hydraulic jacks the concrete structures are much stronger.

SUPPLIERS OF CAST IN PLATES, MOULDS AND FORMWORK.

We supply the largest range in NZ from 30mm inside diameter up to 153mm inside diameter, and are proud to support Concretec NZ Ltd.

PH 09 296 6346 MOB 021459634

•

• 60 HUNUA RD, PAPAKURA EMAIL GREG@DEANSTEEL.CO.NZ

20 Villa Street, Masterton | 0800 38 28 46 | Fax: 06 377 5469 | 0800ducting@xtra.co.nz

Concretec New Zealand Ltd is one of Auckland’s preferred suppliers of pre-cast concrete products. Collectively Concretec’s management team have many decades of building industry experience both locally and internationally, and have an exceptional balance of engineering, project management and Manufacturing. 250 Oruarangi Road, Mangere, Manukau | PO Box 107114, Auckland Airport, Manukau 2150 | Phone 09 275 9906 Fax 09 275 9907

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Property & Construction | Concretec NZ <

Concretec does a lot of multi-storey housing projects

Growth in architectural finishes

Concretec’s complete range of products includes:

Precast concrete also allows the use of a much greater range of architectural finishes on concrete when compared to insitu construction.

Panels From heavy structural retaining or shear wall panels, to decorative light weight cladding panels. For special requirements “sandwich” insulated panels provide thermal insulation to buildings without the need for additional linings. Beams Typically used in large structures such as high-rise commercial or apartment buildings, beams comprise the major part of the flooring structure. Columns Similar to beams, columns typically form part of the main structure, but often can provide a significant architectural feature through shape/surface finish. Flooring Concretec provides both pre-stressed flat slabs and ribs, providing flooring solutions for spans of up to about 6m or 7m. Stairs A very full range of stairs are offered, from the large heavy units demanded of infrastructure projects such as railway stations, to large numbers of units for high-rise buildings, and smaller units for residential developments.

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Concretec columns built by Concretec

Piles These are typically custom designed for a project, with recent examples being the piles for a new ferry terminal wharf in Auckland. Underground structures Concretec provides a design-andbuild solution for many underground structures ranging from stormwater treatment vaults (working with specialist company Stormwater 360), to water tanks, water supply valve chambers for Watercare systems, and small tunnel structures.

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An exposed aggregate exterior with oxide panels, by Concretec New Zealand

We are proud to support Concretec New Zealand’s most experienced supplier of high quality Concrete Colourings, Sealers, Additives and Equipment for the Decorative Concrete industry for over 20 years.

Director Stefan Young says Concretec has the skills and experience to complete the most challenging architectural finishes to the highest possible standard. “We can pretty much do anything and everything. We do a lot of design and build. Whatever an architect wants to achieve and create - come and talk to us.” Architectural detail and finishes are more common in commercial and high-end residential projects. “There’s a wide variety of work out there. We’ve done large jobs but we’ll also do small jobs like a set of stairs for a house.” Concretec enjoys being involved in projects from the outset, and its full range of products provides custom sustainable design-andbuild solutions. The goal of making the construction process easier is achieved by the ability to convert in-situ work into precast, relieving the main construction company of challenging work exposed to the elements. “When they’ve got something challenging that’s designed to be cast on site, we’re often changing it and producing it in our factory,” Young says. “The difference in the end product is huge. It’s making the product in the factory in a controlled environment. It means greater quality and takes the hassle out of pouring on site.” Concretec New Zealand is growing its architectural detail and finishes work and is keen to take on the difficult jobs that others won’t do. Concretec provides a large range of architectural finishes from exposed aggregate, face mix exposed aggregate, sand blasted surfaces, ground, polished, and raised mosaic. All these finishes can be enhanced with variation of aggregates, colours achieved with inclusion of oxides in the concrete mix, or oxide coatings on the finished surface, and almost unlimited surface patterns. Concretec New Zealand Ltd 250 Oruarangi Rd Mangere Manukau City Auckland T (09) 275 9906 www.concretec.co.nz — Advertising Feature

Holcim Concrete is engineered to provide solutions to the exacting demands of commercial, industrial and infrastructure construction projects. At Holcim our engineering team specialises in creating concrete mixes and solutions for pre-cast manufacturers and to meet the demands of specifying engineers who are seeking a superior outcome for their clients.

For sales or technical enquiries please contact Holcim Concrete - 0800 732 396 aucklanddispatch-nz@holcim.com www.holcim.com/nz

Holcim Concrete produces ready mixed concrete using a combination of high quality cement and natural aggregate materials.

LARGE DISPLAY AREA 5B NANDINA AVE, EAST TAMAKI, AUCKLAND Free Phone 0504 444 555, 09 272 8444 www.permacolour.co.nz

Cement. Aggregates. Concrete.

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Property & Construction | George Grant Engineering

Steel Services designed to suit you

Fabricating and erecting structural steel for large commercial, industrial and civil projects is what George Grant Engineering Limited (GGE) does best.

The company can put through an average of 400 tonnes of fabricated steel per month from its 4000-square-metre factory. Estimating and tendering is offered free of charge, while providing reliable and accurate shop drawings is a priority on every project.

Services in steel GGE is a family-owned business employing 48 staff and offering a wide range of services including structural steel detailing, fabrication and erection. It completes projects throughout New Zealand and the Pacific Islands. Within its modern workshop, GGE can accommodate even the largest of structural steel packages. The company has

high-tech machinery that allows it to meet all construction deadlines, while the steel product is manufactured within the required tolerances. The workshop features 15 overhead cranes that ensure there is a minimum of downtime during fabrication. GGE has separate designated painting and blasting bays, allowing it to offer the highest quality finish while turning projects around in quick time. It can offer a wide range of specialised paint finishes to customers. Two rigging crews are employed for structural steel erection and installation of high-quality architectural finishes, supervised by fully qualified personnel.

Focus on quality Every client of George Grant Engineering benefits from the company’s commitment to quality. Commercial manager Cameron DeLacey says doing the best possible job is critical to each project. GGE was established in 1990 and aims to produce a perfect product every time, resulting in highquality steel structures. It has developed its own stringent quality assurance programme, with each stage of production monitored and control points identified. All staff are highly skilled and qualified, while only reliable quality material suppliers are used. “We’re a familyowned company and we concentrate on quality and service,” DeLacey says. Health and safety is also a critical focus of every project completed by GGE.

Congratulates George Grant Congratulates George Grant Engineering on their Engineering on their success!! success!!

Locker Locker Group Group SSpecialise pecialise in; in; Perforated Metals Perforated M etals Welded Gridforge Gridforge Welded GGrating rating Fibreglass Fibreglass GGrating rating Handrail Systems Handrail Systems Gridwalk, Gripwalk & Expanded Metal Mashes Gridwalk, Gripwalk & Expanded Metal Meshes

Contact team today! Contact our our sales sales team today! 12 Offenhauser Dr | East Tamaki | Ph: 09 273 9825 | sales@lockernz.co.nz

PROUD TO BE ASSOCIATED WITH GEORGE GRANT ENGINEERING Suppliers of an extensive range of roofing and cladding profiles manufactured nationwide, as well as the most comprehensive range of purlins and tophat sections manufactured in New Zealand

24-26 Trugood Drive • P: 09 273 2820 • F: 09 274 0251 Visit us online at www.metalcraftroofing.co.nz

George Grant Engineering Ltd specialises in the fabrication and erection of structural steel for commercial, industrial and civil construction, as well as infrastructure projects Phone (09) 295-0550 | Fax (09) 298-9909 | w w w. g g e . c o . n z 6 2 H U N U A R D PA K A K U R A , P O B O X 1 4 2 , TA K A N I N I , A U C K L A N D 2 2 4 5

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Property & Construction | George Grant Engineering

Hobsonville Point School George Grant Engineering (GGE) has been providing its specialist steel services to the construction industry for more than 20 years and has a long list of successful projects within its portfolio. Commercial manager Cameron DeLacey says the company is currently undertaking a large project constructing the new Hobsonville Point Primary and Secondary schools. “We’ve just completed the primary block and are just starting the secondary school,” he says. “We’re doing all the structural steel and it’s a big project. We do quite a few schools but this is the biggest we’ve ever done.” The Hobsonville Point primary school is due to open in term one next year, while the secondary school will open in 2014.

“

Il Casino Apartments:

Testimonial “Just a quick note to advise that the steel work provided by GGE was excellent; workmanship on cutting and welding first class, no members pieced together. All cut edges ground smooth, coating continuous with no sign of deterioration, erection ease, excellent, everything fitted together except for two cleats on raking members which required realigning (minor). Tolerances spot on, detailing very good including erection sequencing. Well worth keeping in mind for future work.”

Dean Hudson, Fletchers Construction (South Pacific)

”

GGE is also working on the Il Casino Apartments in Wellington. The 10-storey apartment block features 31 new apartments incorporated into a landmark heritage building on a central city corner.

GGE offers specialty structural steel services in:

Other projects completed by George Grant Engineering include two new meat processing buildings at Silver Fern Farms at Te Aroha, a multi-million dollar upgrade of the historic Mt Eden Prison, curved and rectangular canopies within the upgrade of Aotea Square and a new Sports and Events Centre in Tokoroa.

• Tendering • Draughting • Fabrication • Surface protection • Erection.

George Grant Engineering Limited 62 Hunua Rd Papakura South Auckland T (09) 298 0550 — Advertising Feature www.gge.co.nz

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Property & Construction | Black Watch Construction

High-end builds Black Watch Construction provide high-end building services for the luxury market and with more than 50 quality homes already completed, the company’s reputation is growing as fast as its business. Founded by husband and wife team Eddie and Ankica Cooney in 2005, their idea was to approach building contracts from the initial plans to the hand-over of the keys, and even further. With two finalist appearances in the Auckland West Business Person of the year awards, Eddie is more than qualified to be leading Black Watch into the high-end construction market. He has worked with some of the industry’s finest architects such as Neville H Price and also holds extensive experience as a reputable site manager. Industry experience of this quality provides Black Watch Construction with the perfect mentor to any new client and its staff will also benefit from the knowledge and experience Eddie has amassed during an impressive career.

Proud to support Black Watch Construction 1) Prompt, efficient service 2) Qualified, experienced tradesmen 3) Guaranteed quality 4) Personal assurance

Call us now on

0508 ALLIED 3 Tait Place, Rosedale, Auckland 0632 Email: steve@alliedplumbing.co.nz

Black Watch Construction believe the sooner it can be involved in a new project, before the blueprints are even drawn up, the sooner they can start saving the client thousands of dollars. Involvement from the out-set allows Black Watch a complete overview from which it can identify the best ways to implement its ‘unique operating systems’, established by the company to promote productivity.

delivered from inception to end

Eddie and his close-knit, agile team have combined industry knowledge to educate the high-end clientele on the importance of completing the job to the highest quality, on time and on budget. Black Watch Construction highlights the integral need for dedicated craftsmen and artisans who can liaise fluently with the client and architects alike. The workforce abides by the three main objectives of the company; precision, quality, flexibility.

Testimonials “We could ring them anytime, change our mind, and it wasn’t a problem. People say you only build once and you wouldn’t build again, but we would certainly build again with Black Watch Construction.” Sonia Barnes

The difference between regular contractors and Eddie Cooney’s team is the remote, difficult-to-access locations they are often required to ply their trade. Black Watch Construction specialise in rural and coastal builds that can often pose many logistical issues, but with the previous experience of these stumbling-blocks, they fall directly into the skill-set of Cooney’s team.

“We had no nasty surprises; we got exactly what we asked for.” Dr Raj Dhana

New builds Black Watch believe each new build it is commissioned to construct represents a partnership between the client, the architect and their own company. The business appreciates the essential work of the architect as they manifest the dream of the client, transitioning their words and wishes into drawings - then Black Watch bring those drawings into the physical realm. The full-circle of new build construction can be completed with the use of Black Watch Construction and the customer can rest assured progress will be carefully monitored with the stage-by-stage quality checks, ensuring efficiency throughout any council inspections – thus saving vital time and money. Plus the final product will surpass current New Zealand building codes and requirements. To emphasise their confidence in these guarantees, any customer can request the Operation Systems Booklet (which contains costing documentation, reports, site logs and other such helpful information), as well as the FAQ brochure and DVD in a convenient package available via registration on the website www.blackwatchconstruction.co.nz.

Commercial Black Watch Construction specialise in new builds, but also diversifies to allow its services

to be available to the commercial sector; the high-end commercial sector of course. The company simply transfers its attention to detail and high standards from building new homes into the commercial building market, furthering an already wide range of services while maintaining high quality. The Extreme Edge Rock Climbing Centre was one beneficiary of such commercial building, with Eddie orchestrating the conversion of an aeroplane hangar to create an aestheticallypleasing indoor activity centre in just 20 weeks.

Renovation Such is Black Watch Construction’s love of architecturally designed homes, it compares restoring a home to the restoration of an original piece of art. Appreciation of the finer aspects of buildings and the renovation of buildings is a true passion, a passion reflected in the desire to modernise architecturally designed homes, bringing them into the current technologically advanced era of housing.

In keeping with the upwardly mobile nature of the company, Black Watch Construction is expanding its operation on a national level – specifically heading to Christchurch to assist in the re-build of the quake-hit city. Such expansion is an obvious progression for the ambitious and versatile Waitakerebased outfit. As Black Watch Construction’s reputation continues to accelerate, the high-end of the market will continue to reap benefits of an established company with a dynamic, passion-fuelled approach to architectural construction. Black Watch Construction PO Box 83-172 Edmonton Waitakere T (09) 834 3886 E admin@bwc.net.nz www.blackwatchconstruction.co.nz — Advertising Feature

Total Electrical Support We are proud to support Blackwatch Construction Ph: 09 270 3078 | www.clarksons.co.nz

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The team that knows your market Land ownership has had a colourful history in New Zealand since organised settlement of the country began in 1840. Then, as much as now, real estate agents have played a critical role, assisting us to buy, sell, trade and rent.

Number one Earlier this year Ray White City Apartments was named the number one sales office in New Zealand and number four internationally throughout the Ray White Group. Ray White NZ chief executive Carey Smith says that the City Apartments office is not only the number one office in New Zealand, but also has an outstanding market share, selling one in every three apartments and the office was also recognised as the top growth office in the group during the past 12 months. It is not the only recognition the Ray White City Apartments has achieved with some of the prestigious awards from the Ray White Group including:

• 2012 - National Award, Number So if you are looking at buying, selling, One New Zealand Office or renting an inner city apartment, come to the team that knows your market. • 2012 - International Award, Number Four International Office Ray White has been at the forefront of that process since 1907 when the • 2012 - National Award, Number One company’s namesake listed his first Market Share for Auckland City land auction as “Twelve grand building sites on the Nokomis Estate! A sound • 2012 - National Award, Number investment, well situated. For sale by One Business Growth. Public Auction on 7th of December 1907.” Ray’s commitment to excellence has created a legacy that stretches throughout a strong network of 1008 offices nationwide.

Inner city excellence

Moving forward

Established in June 2005 under the leadership of principal Phil Horrobin, Ray White City Apartments services the Auckland intercity and greater area, covering a vast range of apartments for both residential and corporate use. A company of more than 40 apartment sales specialists, City Apartments can give you the best advice and results whether you want to buy, sell or rent an inner city apartment.

Since organised settlement began in New Zealand in 1840, the real estate profession has developed into a highly competitive industry. But Ray White City Apartments has maintained its competitive edge by understanding its market, according to sales manager John McCracken.

The main office is located at 2 Lorne Street in Auckland’s CBD, with a Britomart office located at 2 Commerce Street. Ray White City Apartments sales manager John McCracken says this ensures the company covers Auckland’s central city along the waterfront and the Viaduct, through the CBD to Grafton, Newton and Parnell. “We enjoy being able to network with our other 1008 Ray White offices throughout New Zealand and the rest of the world,” John explains. “Our extensive national and international database allows us to provide a massive catchment of both purchasers and sellers of apartments.” If you are looking at buying, selling, or renting an inner city apartment, come to the team that knows your market. “Apartments are different from all other forms of real estate. They work by different rules, buyers are different, the laws are different and the agents must be different,” John says. “We are happy to cater to anyone’s needs, whether you are buying an apartment in Auckland city for your children to go to college from overseas, to talking about valuations, we’re here to help.”

“We have an extensive database of the current owners of the majority of the apartment buildings in the city and on top of that, we have a very large base of current buyers which we are dealing with on a regular basis. “We stay in touch with these clients and feed them all the new listings and up to date market information.” It’s a market which is improving, he says and Ray White City Apartments continues to push the market forward. “Our sales people are very positive about the outlook for apartments. The issues that the apartment market has had with weather tightness have been sorted and we are trying to correct the damage that has been done by pushing the boundaries and aiming for those record prices for these buildings. “A lot of people purchased when prices were set by the developers straight off the plans and they have paid more than the property is worth in real terms, so a lot of people have gone backwards in equity. We’re trying hard to push the market in the upward direction. “We will continue to minimise losses, maximise profits and push the market upwards.”

2 Lorne Street and 2 Commerce Street Auckland central T (09) 308 5558 E phil.horrobinraywhitecom www.rwcityapartments.co.nz City Realty Ltd LICENSED (REAA 2008)

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View these photos and more online at www.aucklandtoday.net.nz

been seen

Images taken and supplied by Annie Scott Williams. Media Consultant

Fun Evening with the $250m Launch of Sugartree Development with Ray White City Apartments and Dan White CEO Project Marketing 1. Darren, Michael, Yi, Jason, Wayne and Guest 2. Ann and Michael 3. Bain, Fay, Angela, Virgil 1

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4. Ann, Maria, Frances 5. Lulu and Darren 6. Lady in Red and Brendan 7. Virgil, Dan, Phil, Ann, Maria, Darryl

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Opening of Geyser Building with Parnell Business Association 13. George, Marcia, Beth 14. Sonia, Jillian, Sue & Chris Dixon 15. Denise and Justin 16. Alastair and Deborah

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17. Liz and Cheryl 18. Clare, Catherine, Katy 19. Warrick, Clare and Peter 20. Daniel and Marco

Amazing Evening Sky City Grand Hotel for 750 people for 2012 Annual Gala Dinner Vodaphone Warriors 21. Toni and Michael 22. Steve Price and Sir Peter Leitch 23. Niki and Owen Glenn 21

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Fun was had, money was raised. For 120 minutes to Baseball Glory Fundraising World Baseball Classic Event at Sky City Grand Hotel 24. Lisa and Michael 25. Scott and Partner 26. Phil, Duncan, Maurice 27. Prime Minister John Key and Chris 24

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