We focus on quality

What do you think about when you hear „quality products”? Are they luxury products, or are they reliable and durable?

Every day we are constantly flooded with various types of advertising. Those that show the product as highly exclusive and those that indicate its practicality. What do you think, are you able to objectively assess the quality of each product on the basis of a marketing message and popular opinions? Is an alternative product always inherently inferior?

Philip Bayard Crosby, the creator of the principle of zero defects, defined quality as compliance with open and hidden requirements of which the customer is not aware. These have been defined by Harvard University's eminent scientist David A. Garvin in the form of eight quality dimensions that we always take into account when producing our marine solutions.

Performance

Before each implementation of our new solution into production, we make sure that it will work the same or even better than its equivalent. At MAEM we have a research and testing centre equipped with the most modern measuring equipment.

Reliability

Products that are critical to the operation of a device are always checked before they are sent to the customer. Each production batch of other products is tested on the basis of a random sample. In addition, in our test centre equipped with machines regenerated by us, we check the service life of our solutions. Thanks to this, we are able to guarantee a service life often longer than our competitors.

Durability

Thanks to the high quality of raw materials from certified suppliers, the solutions produced by us are often characterized by prolonged durability.

Serviceability

We offer our customers 24-hour professional technical support and service of our solutions directly on the vessel indicated by the customer.

Aesthetics

Can spare parts be nice? Sure, yes! Of course, their main task is to ensure that the machines in which they are installed are working properly. However, this does not relieve them of the aesthetics of their workmanship. Therefore, when regenerating machines, we attach great importance to this process, thanks to which we often get a better-looking product than its new equivalent.

Features

A feature of a given object is its individual issue, which MAEM, as a production and research company, can modify. There are no unfeasible things for us, and suggestions and ideas of our customers are always treated with the utmost attention.

Perceived Quality

Our high reputation is confirmed by positive opinions and recommendations issued by our clients. It is thanks to it that the group of our clients grows every year.

Conformance

All our products are manufactured on the basis of the certificates of compliance with the quality and environmental management standard implemented and maintained in our company: ISO 9001:2015 and ISO 14001:2015.

In MAEM we treated ISO certification not as an unpleasant duty, but as an opportunity to systematize the processes thanks to which we function as a production company. Our ambition is confirmed by the choice of one of the most renowned and at the same time demanding certification bodies – DNV GL – for both certificates.

We are a perfect example of how a reliable approach to certification raises a given organization to the heights of quality. Like you, we are also a demanding customer, which is why we expect our sub-suppliers to have ISO certificates.

We believe that paying attention to these eight dimensions of quality strengthens our market position and contributes to the continuous improvement of the quality of our marine solutions. If you want to see it with your own eyes, we invite you to visit our production plant located in Zator.