CONTACT
(630) 363-2712
Maddiehorn22@gmail.com
140 Rose Drive Bloomingdale, IL 60108
issuu com/maddiehorn
www linkedin com/in/madison-horn-
EDUCATION
College of DuPage 2019 - 2026 COLLEGE
Associates of Applied Science - Interior Design Certificate - Computer Software Applications (5/2023 - 5/2026)
Associates of Applied ScienceAutomotive Service Technology (8/2019 - 5/2023)
SECONDARY SCHOOL
Technology Center of DuPage 8/2017 - 5/2019
Certificate - Cosmetology
SKILLS
Adobe Indesign
Adobe Photoshop
Autodesk AutoCAD
Autodesk Revit
Canva
Chaos Enscape
Chief Architect
Microsoft 365
Trimble SketchUp
AFFILIATIONS
ASID Student Membership
NEWH Student Membership
NKBA Student Membership
LISCENSING
Planning to take NCIDQ exam in 2029
PROFILE
A recent Interior Design graduate from College of DuPage with a background in automotive service that has strengthened problem-solving skills and attention to detail. Passionate about design and interested in drafting, rendering, residential, hospitality, and commercial projects, with a strong appreciation for how thoughtful design shapes the way people experience spaces. Dedicated to creating functional, visually compelling, and purposeful environments that reflect client needs while balancing comfort, efficiency, and longevity. A dependable team player with a strong work ethic and commitment to continued learning and professional growth, eager to begin a career and contribute to a dynamic design team in a full-time role.
EXPERIENCE
GENERAL MANAGER
2025 - Present
Pronto Italian Sandwiches - Elmhurst & Des Plaines, Il
Oversee daily restaurant operations, including staff management, scheduling, inventory control, and customer service, ensuring efficient performance and high-quality standards
Lead and train team members, improved workflow efficiency, and maintained a clean, organized, and visually appealing environment
Resolve customer concerns promptly and maintained strong service standards to ensure a positive guest experience and encourage repeat business
Hired as a Cashier in July 2025, and promoted to General Manager of a new store in March, 2026 demonstrating strong leadership and performance
Assist with opening and launching a new store location, including setup, operations, and team support
SERVICE ADVISOR
2023 - 2026
Six Star Motorsports - Schaumburg, IL
Managed all customer interactions by actively listening to vehicle concerns, accurately documenting service history, and scheduling appointments that accommodate customer availability
Provided personalized service recommendations based on vehicle condition and maintenance records, ensuring clear communication of benefits and costs. Followed up to address questions or concerns, aiming to build trust and secure customer satisfaction to encourage repeat business and long-term loyalty
SERVICE ADVISOR
2022 - 2023
Elite Rotary Perfomance Shop - Schaumburg, IL
Coordinated scheduling of service appointments by communicating with customers to understand their needs and availability, then efficiently allocating time slots to optimize technician workload
Assisted in resolving customer concerns to enhance satisfaction and loyalty
AUTOMOTIVE SERVICE TECHNICIAN
Friendly Ford - Roselle, IL 2020 - 2022
Inspected vehicles for wear, leaks, and safety issues; documented findings and reported recommended services to senior technicians or service advisors
Performed maintenance repairs and services on vehicles such as fluid changes and tire rotations
Assisted senior technicians in diagnosing and repairing mechanical issues, including brake checks, fluid inspections, and basic engine diagnostics using tools like OBD-II scanners and multimeters