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NOVEMBER/DECEMBER 2011 Vol. 14 No. 10 EURO 2.95 stg.£2.50

MIKE MURPHY GROUP FOR ALL YOUR INSURANCE NEEDS Fleet - Truck - Van - Bus Car - Home - Travel Employers & Public Liability Offices - Shops

The Insurance Centre|Sandyford Business Centre, Sandyford Dublin 18. T 353 1 2932370 F 353 1 2932360 Email: info@mikemurphyinsurance .ie Insureforsure Ltd T/A Mike Murphy group is regulated by the Central Bank of Ireland. CONTENTS Irish Trucker is published by DG Press Kells Business Park, Kells, Co. Meath Telephone: (046) 9241923

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INDUSTRY NEWS CALOR GAS Leader in the market for LPG


ASHGROVE TRANSPORT Offering a complete transport service

Fax: (046) 9241926 ISDN: 046-9248197


Ashgrove Transport P26

Irish Trucker speaks to Wayne Doherty


e mail:

DOHERTY HAULAGE LTD. KANE INTERNATIONAL Leader in the field of low loader work


EUREKA SOFTWARE Introducing the all new MoveIT4.0TM

ISSN 0791-993X


PALLET XPRESS Going from strength to strength


Doherty Transport P30

WHITTY TRANSPORT Established for ten years


ZELLWOOD LTD One of the country’s leading contract management and logistics solutions providers


QME - QUARRY - MINING EQUIPMENT LTD A solid reputation for top-quality standards


Kane International P34

SHAW COMMERCIALS Main Renault trucks dealer for the west and north west

64 All rights reserved. No part of this publication can be published or reproduced in any way without the written permission of the author or Lynn Group Media © Copyright Lynn Group Media 2011 The opinions expressed in Irish Trucker do not necessarily reflect those of the editor, publishers, their agents or Irish Trucker. While every effort has been made to ensure that the information in this publication is correct, the publisher cannot accept responsibility for any errors that may appear.

A PLUS SKIP HIRE Has grown in leaps and bounds


CRAWFORD CARS Providing an excellent sales and service facility

69 70


Whitty Transport P45

Supply all types of new and used commercial vehicles

73 74

INDUSTRY NEWS AMC REMOVALS IRELAND The leading removal and storage firm in the country



AMC Removals P74

Woodside Group acquires leading International Freight Forwarder One of Northern Ireland’s most successful international freight forwarding companies has been acquired by leading haulage firm The Woodside Group. AllRoute Shipping Ltd, based in Belfast’s harbour estate, employs 20 people and will now be wholly owned by the Ballynure transport company. Mark Woodside, director of the Woodside Group, says the acquisition means the family business can now offer a broader portfolio of transport services and solutions to its growing customer base. “The Woodside Group embarked on a strategic development plan in 2008 and moving into international freight forwarding was an Mark Woodside integral part of that,” says Mr Woodside. “We are delighted that we were able to strike an attractive deal with AllRoute Shipping. It means the Woodside Group can expand its transport and logistics services to more sectors and throughout the world.” The Woodside Group says AllRoute Shipping, which has a current turnover of £6m, will continue to operate under its own management with existing managing director Carson McMullan but with input from the new owners. All jobs will be preserved. Woodside says plans to develop this branch of transport and distribution activity are well under way and they expect to see this turnover double in the next three to five years. “Our customers have welcomed this development as it means we can offer them a one-stop-shop for all their transport and logistics needs,” says Mr Woodside. Woodside Group, established in 1967, has a combined turnover of over £45 and employs 350 people. The group is involved in various logistics activities across Ireland, UK and Europe. This includes the transportation of dry freight from single pallets to full loads, warehousing and distribution. The fleet is also designed to provide specialist transportation services to the food, motor, bulk and tanker sectors.


New emphasis on safe driving

Scrap trailer height proposals says FTA

Delivery van drivers are trusted to get their cargo from one destination to another, but in Pakistan they take trust to a new level. For it has been reported that the country’s nuclear weapons, which are capable of destroying cities are being transported by delivery vans. Not only is there a greater chance that the missiles could fall into the wrong hands, but the danger of one of them exploding is also increased. Instead of moving their deadly arsenal in welldefended armored convoys, Pakistan’s Special Plans Division (SPD) prefers to move it around in civilian-style vehicles virtually without security. Reports by US magazines, The Atlantic and The National Journal, warn this makes the deadly weapons of mass destruction more vulnerable to theft by Islamist militants.

The Freight Transport Association has called on the EU to abandon plans to limit the height of future European semi-trailers to just four metres. The FTA feels that if the plans were dropped, it would end uncertainty in the sector and the trade body has wrote a strongly worded letter to the EU. The Association said: “This proposal started life as one of those Brussels ideas that everybody assured us would go nowhere, but nine months later and there is still a piece of paper with ‘four meters’ written on it. “We have supplied countless briefings to the (UK) Department for Transport, supported academic research into the impacts and FTA’s Brussels office has been working overtime making MEPs and Commission officials aware of the efficiencies and carbon savings achieved in the UK through the use of ‘high-cube’ and double deck trailers. “Whilst we think double-deck trailers are safe we are now focused on getting the four meter limit for single decks removed. The best way we can see to do that is to kill the proposal.”


Calor Gas: supplying the nation 20


Calor Gas is synonymous with quality fuel

As we head in to the depths of winter, most of our attention turns to heating our homes and ensuring that there is enough fuel in the tank to avoid what can be only described as everyone's main fear of running empty. IRISH TRUCKER & LIGHT COMMERCIALS


Continental Truck Spares 22

MAN and DAF Parts Specialists Also Stockists of MERCEDES • SCANIA • VOLVO IVECO Parts

Full range of replacement parts to suit all models of


(01) 4133882/83/95 After hours 087 2535973

(Parts also available for older models) C.T.S. Unit E4, Baldonnell Business Park, Baldonnell, Dublin 22. Tel: (01) 4133882/83/95 • Fax: (01)-4133890 Email: Web:


The Calor symbol has been in Ireland since 1937


here are various ways of heating homes, but one of the most popular in Ireland is by gas and on that front, Calor Gas is the leader in the market place for

LPG. Calor was established in 1937 and is the leading supplier and distributor of LPG (Liquefied Petroleum Gas) in Ireland. Calor is owned by SHV Energy, the largest dedicated global LPG distributor in the market. SHV Energy operates in 27 countries and supplies LPG to tens of millions of customers worldwide. Calor's turnover in 2010 was â‚Ź133 million. The company employs over 200 staff in six sites located throughout Ireland and a further 200 indirectly.

Operations Director is Sean McCourt, who has worked his way up through the ranks over the past 28 years. Sean spoke to Irish Trucker about his role in the company and he explained what Calor Gas has to offer the public. The group's head office is on the Long Mile Road, Dublin, while other key locations include, Whitegate Filling Plant, Gas Import and Storage Terminal, both in Cork; Gas Import and Storage Terminal, Belfast and Dublin as well as their Northern Ireland office which is situated at Airport Road West, Sydenham, Belfast. “We have a number of facilities located around the country. I'm based here at the Long Mile Road where I oversee the

Sean has been with the company for the past 28 years



Thare are over 60 bulk tankers on the road

transport throughout the 32 counties. “Calor have been supplying gas to homes and businesses across the 32 counties for many years now and more and more people are turning to gas to experience what this exceptional energy source has to offer,” said Sean. Customer satisfaction is one of Calor's main priorities and Sean feels that the experience they have gathered over the years helps them provide this. “With more than 70 years' experience in the gas business, we pride ourselves on our unmatched expertise in the safe supply of butane and propane to our customers. We design and implement bulk and cylinder energy solutions for residential, industrial and commercial customers and we are always looking at ways of improving our service.” As the leading distributor of LPG on the island of Ireland, Calor can also offer the reassuring security of a fuel supply which doesn't have to rely on Middle Eastern or Russian imports; 25% of our LPG is sourced from the Whitegate Refinery in Co. Cork, with the remainder sourced within Europe. “As befits a company who supplies the cleanest fossil fuels available to rural Ireland, we are fully committed to supporting best practice and sustainable development with regard to all environmental matters. We are constantly striving to offer a cleaner, more sustainable energy source for now and in the future.” Sean stresses that there are many benefits to using Calor Gas, which include an excellent customer service that covers a wide range of areas.


“We give customers the peace of mind that we'll automatically top up your bulk LPG tank when it needs it, so you'll never have to worry about running out of gas. We also offer easy ways to manage bills and have online account management, which allows the customer, see exactly how much they are spending at any given time. “There is an energy solution to suit all requirements - choose from bulk or cylinder supply. We take responsibility for bulk supply customers' LPG tanks, performing regular inspections, checks and any necessary maintenance when required.” LPG is the most clean burning and more environmentally sustainable alternative to other fuels such as oil, peat, coal and electricity, while Calor Energy Advisors are on hand to help you choose the best energy solution for your needs and save money on your fuel bills. Overseeing 60 bulk tankers on the roads means that Sean is kept busy ensuring that the gas is transported to its various destinations. To ensure this, he revealed that the fleet is well maintained upgraded on a regular basis. “We would upgrade the fleet every few years and this helps keep down on maintenance, but the vehicles would all be serviced regularly and are always kept in pristine condition.” Calor Gas is a total energy solution, offering one fuel supply for your central heating, cooking, gas fire and hot water and the innovative Calor applications such as Combined Heat and Power (CHP) allow customers to generate their own electricity while providing hot water and heating.

“Carbon tax is lower for LPG than it is for oil, which in turn saves you money. You can use considerably less fuel by installing a high efficiency LPG boiler, which as well as helping to reduce your carbon footprint, can make a big difference to your heating bills over time.”

COMPANY D ETAILS Calor Long Mile Roa d, Dublin 12 Tel: 1850 812 450 www.calorgas. ie

Best Wishes To Calor Gas From


9A Emmet Street, Dublin 1. VAN & TRUCK SUPPLIES


Best Wishes To Calor Gas From

GREENCARE MECHANICAL SERVICES Agri, Plant & Commercial Vehicles Currana, Golden, Cashel, Co. Tipperary

Tel: 087 2534532 T/F: 062 54764 Best Wishes to Calor Gas VEHICLE TESTING NETWORK

SPECIALISTS IN DOE Testing- HGV LGV ADR 24 Hour Heavy Recovery Service Tacho Calibration Centre Van & Truck Sales & Rental 24 Hour Tyre Service Service & Maintenance

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Continued Best Wishes to Calor Gas

40 YEARS IN BUSINESS Unit 8, Millennium Business Park, Cappagh Road, Ballycoolin, Dublin 11 Tel: 01-8649116 Fax: 01-8649129 Email: 1890 942 163 Home - Office - Roadside - New Tyres - Batteries - Puncture Repairs - Balancing & 4 Wheel Alignment - Tyres for Cars Trucks - Vans - Stockists of all major Tyre Brands Open Mon-Fri 9am-5.30pm Sat 9am-1pm



Call BARRY now on 00353 (0) 46 9241923 IRISH TRUCKER & LIGHT COMMERCIALS


Ashgrove Transport trucks are a familiar sight on Irish roads

The trucker of Mooncoin Ashgrove Transport, which operates out of Mooncoin in Co. Kilkenny, has come a long way in its six years in business as its youthful managing director Peter Brennan explains. 26



t just 27 years of age, Peter Brennan is the driving force behind the successful Co. Kilkenny-based Ashgrove Transport (also known as Ashgrove International Transport), which offers a complete transport service. Founded six years ago by Peter in the village which lends its name to the famous song “The Rose of Mooncoin”, Ashgrove Transport specialises in everything from truck crane and low loader hire to 10-45 feet container transport, abnormal loads, international transport and general haulage. Peter clearly has an old head on his young shoulders and a strong business acumen to boot. The young entrepreneur’s willingness to succeed and sheer hard work has ensured that his fledgling company has gone from strength to strength in the face of one of the worst recessions on record. “I don’t think we would still be here if we hadn’t branched out from what we were originally doing,” says Peter. “The construction boom was probably at its height in 2005 and it was a good time to get into that line of work. But when the bubble burst, I had to look at other ways to generate business and decided to offer a complete service. You can’t rely on one type of work in the current climate. We like to think of ourselves as a one-stop shop for all your transport needs. No job is

Ashgrove is six years in business


too big or too small.” While Brennan comes from a farming background (his father was an agricultural contractor), the transition to life as a trucker has been a smooth one for him. “I always had an interest in machinery so driving trucks suited me down to the ground. After serving my time as a HGV mechanic with Rolor Commercials in Waterford, which is a main DAF dealer, I bought a Renault Magnum and haven’t looked back since,” he remembers. Peter now operates four trucks (two Volvo, one Mercedes and one Iveco) and employs five staff (three full-time and two part-time). He also has a fleet of 13 trailers, which range from curtain-siders and refrigerated to extendable and low trailers. He is grateful for the support he has and continues to receive from his partner Lynne, who is involved in the day-to-day running of the business. “We’re the only company in the South East to specialise in extendable loads, low loader hire and truck crane hire,” he proudly states. Despite the property crash, Ashgrove Transport continues to attract a lot of work from construction companies. One of the company’s best customers is BAM Contractors (formerly known as Ascon Contractors), which is one of Ireland’s leading civil engineering and building firms and was responsible for building many of the country’s new motorways. Ashgrove Transport has a longstanding contract with South Eastern Tyre Recycling in Waterford city with a daily waste tyre collection around the southwest, while the company also does a regular run to Europe for the Dawn Meats Group. “We have built up a good customer-base over the years and appreciate all the business we get, whether it’s big or small. We will price any job.” In its relatively short history, Ashgrove Transport has established a tradition of value-formoney, reliability and total dedication to customer service. Each of Peter’s drivers are highly skilled, competent, experienced and fully aware of the importance of customer service. The company


A boat is loaded up and ready for transportation

is the holder of all the relevant wide load and waste carrier licenses, while the fact that Peter lives beside his workplace means he is able to offer a round-the-clock service. While wide load sizes can be very similar in terms of range, the carriage can vary hugely in terms of complexity. That’s why at Ashgrove Transport they understood that planning and preparation is the key to a successful transit. Peter and his team will take time to understand the nature of your load and construct the planning of the route to suit. They will arrange all the necessary paperwork and notifications through to ensuring the appropriate escort is in place. It is this attention to detail that sets Ashgrove apart and

want all these companies to go out of ensures a safe, reliable and costbusiness?” Peter asks. effective movement of your goods. Despite the price of diesel and the “We have transported a variety of ongoing recession, Peter is committed wide loads in the past few years. We’ve to growing his business and continuing also transported dumpers and big plant to offer the best service possible. to the Continent which we have shipped on to places like South Africa and Australia,” Peter continues. Like all transport companies, COMPANY D Ashgrove Transport has suffered in ETAILS the face of rising fuel costs. For more info rmation abou “The cost of diesel is killing the t Ashgrove Transport, te le ph one 051-8967 industry. It’s a colossal price at the 82 or 0868878798, fax 051-896783 or moment. There is a huge amount of email: gmailcom. A undercutting going on because of it. lternatively, you can call into Peter in What’s really frustrating people Ashgrove, Mooncoin, C o. Kilkenny. working in the industry is the fact that the Government has made no real attempt to tackle the issue. Do they

Ashgrove Transport also specialises in crane hire



Best Wishes To Ashgrove Transport From

McCarthy Recovery Service Limerick Limerick

Specialise In All Trucks & Coach Recovery

Contact 087 1353066

Best Wishes & Continued Success To Ashgrove Transport From

CROKE HAULAGE LTD Specialise In Refrigerated Transport

Luffany, Carrigeen, Co. Kilkenny

Tel: 051 895990 Fax: 051 895952 Mobile: 087 2238009 Best Wishes & Continued Success To Ashgrove Transport From

Walter Walsh & Co Mullen Express Transport Atlas House, Sligo Business & Technology Park, Finisklin Ind Est., Sligo. Tel: 071 91 54335 • Fax: 071 91 54345. E:

NATIONAL AND WORLDWIDE FREIGHT SERVICE Continued Best Wishes To Ashgrove Transport

Continued Success To All At Ashgrove Transport, from

Accounting & Consulting Services Office 4, Grannagh Business Complex, Kilmacow, Waterford. Tel: 051 897711 • Mobile: 087 4170785 Email: Best Wishes To Ashgrove Transport From

Carballybeg, Ballymacaw, Dunmore East, Co. Waterford

Tel: 051-595947 Mobile: 086-6002424

Email: Regulated by the Central Bank of Ireland



Call BARRY now on 00353 (0) 46 9241923 IRISH TRUCKER & LIGHT COMMERCIALS


IrishVanTruck_RenaultZE_FP_DEC.indd 1

27/10/2011 14:17

The fleet has grown from one Ford Transit ten years ago

The real deal Wayne Doherty is a little bit different than most of the hauliers. He’s more sincere, more genuine, more authentic. The driving force behind Doherty Haulage Ltd. in Kilcullen, County Kildare boasts a true love of trucks and trucking – the kind of enthusiasm you can’t imitate. This is his passion and he can’t imagine ever doing anything else. It’s always a real pleasure to meet a man who eats, sleeps and breathes trucking.


or some, trucking is a way of making a living. For others, trucking is a way of life. There’s a big difference. Wayne Doherty falls into the latter category. A real, bona fide trucker with a deep love of trucks, he has immersed himself in the industry for the past decade, providing a magnificent service to his customers and also putting some stunning, immaculately-maintained vehicles on the road. The immeasurable pride he takes in his work can be seen in a cursory glance at one of his trucks. To Wayne Doherty,


this is much more than just a way of earning a few quid … it’s almost a vocation. And he has answered the call emphatically, nurturing one of the finest fleets in Leinster and a highly-regarded groupage service to boot! The business grew from the smallest beginnings. Wayne started off ten years ago with just one vehicle – a Transit van – and worked his way up from there. As demand for his services increased, he expanded the company accordingly. He now operates a fleet of eight rigids and one artic. Up until the start of 2009, the business was growing


on an annual basis but this has tailed off since the economic downturn, though Doherty Haulage is still holding its own. “It has become much more difficult to make a living out of haulage, with the recession and the rise in the cost of fuel. So we’re just consolidating things now and making sure everybody has a job and is getting a wage out of it. At the moment, I’m employing six full-time drivers and five more lads on a three-day week, so we’re doing okay.” Most of the fleet operates out of Greenogue Industrial Park in Rathcoole, providing a full range of delivery services across the 26 counties. Full and part loads are catered for but the majority of the work is groupage.. When it comes to choosing trucks, Wayne has a clear favourite… “I’ve always stuck to Scanias,” he says. “I have one 07 Isuzu at the moment but the rest of them are all Scania. My first wagon was a Scania and I just think there’s a great heart in them. She’s a tough old bird and she can take a bit of hard work. I find them very reliable and once you look after them and keep them in good condition, they will continue to perform as good as new. My first truck was a 393 250 and I went back to the 3 Series last year and bought a new 143 450. I recently bought another new one. They really are an incredible lorry if you know anything about them.” To say that Wayne Doherty takes great pride in his Scanias would be an exercise in understatement. “When I update them, they are like new lorries. Sounds like torture, though, trying to keep everything in proper running order in the current climate? “No, not really. Once you start as you mean to go on, you won’t have any problems. This has always been how I work. I’ve always put the fleet first; it’s an absolute priority. You keep your standards high and you don’t leave any room for error. All the lads who work for me know what I expect and they look after the trucks properly. They’re good lads and they know what to do. Personally, I really enjoy trucking and putting time into the fleet and

Standards are high at Doherty Transport



keeping the lorries right. “Which is probably just as well because for what you get out of it financially these days, if you didn’t enjoy it then you probably wouldn’t stay in it. It’s not exactly lucrative. If I didn’t love lorries, I would get rid of eight of them and keep one. But I love them and I’m up to nine now and I enjoy running them. Really, you have to have a love for what you are doing in this game. If you didn’t love trucks and the industry, then your heart would be broke. “With fuel costs it is a struggle to survive but I just put my head down do the best I can and hope things turn.” The term ‘hands-on owner’ could easily have been conceived to describe Wayne, who believes in rolling up his sleeves, getting his hands dirty and leading by example. Regarding the day-to-day maintenance of the trucks, he adds: “I’ve had the same mechanic with me for the past ten years and he’s a Scania man. He left McElvaneys and I was lucky enough to get him – Paddy Monaghan. I used to work six days a week myself but Paddy takes some of the pressure off me now and he’s a big help.” Moran Freight is Wayne’s main client and he enjoys a long-running partnership with the company. Would he take on another contract if it presented itself? Yes I would . If I have five or six customers on my books and they all give me a call on a fairly regular basis, then I’d be happy enough with that until we come out of this recession.” Looking to the future, Wayne states: “Going forward, we

Best Wishes To Wayne & All At Doherty Haulage Ltd From


Take-Away Service Available Opening Hours Monday to Friday 8am-4.30pm Saturday 9am - 4pm Main St., Rathcoole, Co. Dublin Telephone: 01 4587911 E:

Best Wishes To Doherty Haulage Ltd From

Best Wishes To Doherty Haulage Ltd “The Fleet Maintenance Specialists” Sameday/Next Day National & UK Deliveries

No Job Too Big, Too Small, Too Near or Too Far!! You name it, we’ll price it!!

Tel: 01 8248341 Fax: 01 8248196 Mobile: 087 6436703 Email: T: 01 412 4700 F: 01 412 4217 E:

Best Wishes & Continued Success To Doherty Haulage Ltd From




Scania is the preferred choice of Doherty Haulage

hope to continue holding our own in this industry. My customers are all very strong, thank God. I don’t think I would like to expand with too many more lorries but I would like to be able to employ a couple more full-time drivers. It’s not easy for anyone these days but I’m confident enough that I’ll still be around next year…” What is the secret of Doherty

Haulage Ltd.’s success? What is the owner’s philosophy in terms of running a business? “Honesty and reliability,” comes the swift response. “You have to have a strong working relationship with your customers and you have to provide a personal service. If you give your word, then you have to keep it. “Honesty is the big one. If something happens, no matter how trivial it might

seem, you have to let them know. Some people might think that money is everything at the end of the day and that nothing else matters, but to me your word is worth more than any amount of money. I’ve always provided a reliable service and my customers seem to be happy with that. “You don’t just pull in, load the lorry, then pull out. I have a personal working relationship with all my customers and I am on call 24 / 7 to deal with their queries. I have been virtually married to this company for ten years and that’s the sort of commitment that’s required.”

COMPANY DETAILS Doherty Hau lage 1408 Kilgow an, Kilcullen, Co. Kildare Tel: 01 459834 7 email: sales@dohe IRISH TRUCKER & LIGHT COMMERCIALS


Quarrying machinery on the move

The specialists There are many different services provided within the haulage industry and many companies try to provide as many of these as possible, but there are a few that concentrate on a specific areas of transport.


ildare based Kane International is a leader in the field of low loader work and such is the experience gained by the company since its inception that their expertise is used all over the world. The transportation of heavy machinery is certainly a specialised area that many hauliers try and avoid given the awkward nature of the work, but it is an area that Kane International managing director Brian Kane thrives in. Brian has an extensively knowledge in the haulage industry and has developed a reputation for providing a reliable and efficient service to a large customer base, which extends across Europe and further afield. Operating from a number of ports throughout Europe means that paperwork is a top priority in order to make sure a delivery is made on time.


“There is a huge amount of legislation to be sorted for any journey and everything has to be in order or the cargo could be held up for weeks and if that happens the customer will not be too happy. Thankfully we have the experience to make sure that everything is correct,” revealed Brian. “We would operate mainly from ports in Holland, Belgium, Germany and England, depending on where the load was being shipped to or from. We have shipped machinery to the likes of Australia and this would go through Southampton port where it all would be vetted.” Brian admitted that there are a lot more hauliers operating in this area since the Celtic Tiger signalled its last roar a few years back as work is scarce. “We would be kept going, but we are certainly not as


busy as we use to be as is the case for everyone I suppose at the moment. There are a lot of hauliers doing low loader work now, and they are trying to undercut everyone else, which is not helping anyone.” Kane International take great pride in the work that they do and every piece of machinery that passes through their hands is treated with the utmost of care. “A customer wants a machine delivered in the condition that they bought it in. All machinery that we carry would be washed and vetted before it is shipped to the customer. We have been involved in some massive jobs over the years and you learn from every job you do and try to improve on that area.” Despite the recession that has gripped the nation tighter than a vice forcing a number of banks and collection agencies to repossess machinery, Brian stated that it was an area that they were never interested in getting involved. “We never went into repossession work at all. We stayed busy in other areas, so decided to stay clear of it. We have carried machinery to auctions for banks, but have not been directly involved in repossession work.” Signs that the country could be finding its feet once again are seen in the fact that Kane International are actually importing more machinery than it is exporting at present. “We have found a swing in business and there are a good few imports into the country now, which is a good sign. We actually brought in a 20-tonne machine recently and that was the first we brought in for five years.” Brian did try his hand at refrigeration work a few years back, but he admitted that the rates meant that it was virtually impossible to keep going. “I got into some refrigeration work around 2001, but pulled the pin on that fairly quickly. The rates were terrible, so I decided to just concentrate on the low loader work. There are plenty of overheads to contend with in this industry, fuel and rates are the main two now.” Last year, Brian added another truck to the fleet, which means that he has four trucks on the road now as well as eight low loader trailers, which are kept in excellent condition. IRISH TRUCKER & LIGHT COMMERCIALS

Nothing is too big for Kane International

Low loader work is a speciality for Kane International

You bring it and Kane will move it


Specialist work in progress

“We would ensure that the fleet is well maintained and serviced regularly. I would also try to upgrade the fleet every few years in order to avoid downtime.” Through his many years of experience, Brian has the knowledge to design the type of lowloader that suits his needs and he has recently developed such a trailer. “The problem with us going abroad is that it is very hard to get backloads to bring back. So we came up with an idea for a trailer that is essentially a low loader, but can be converted into a euroliner and this allows us to transport any type of goods back to Ireland or other parts of Europe.” Running the company from the office in Castledermot means that Brian has little opportunity to get out on the open road, a situation that he would love to rectify. “Anytime I set up a run for myself, something comes up and I can't go. I would give anything to get out on a run, but it must be 12 months since I did and that was just to England,” he concluded.

Heavy work that Kane International complete with perfect efficiency

ETAILS COMPANY D t ional Transpor Kane Internat e ar ild Athy, Co. K 386 Tel: 059 9144 Kane International operate across Europe



Best Wishes To Kane International Transport From

Liam Donohue Heavy Plant Haulage Milltown, Garryhill, Co. Carlow Tel: 059 9727133 Fax: 059 9727179 Mobile: 087 2586297 E:

Wishing Continued Success To Kane International Transport From

Church Road, Tullamore, Co. Offaly Tel: (057) 9360929 • Fax: (057) 9360926 Mobile: (086) 857 5060 Email:

Best Wishes To Kane International Transport Best Wishes To Kane International Transport Hauliers, Are you aware of the very competitive rating available from Sparrow Insurances? Why not give us a call before you renew your insurances

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Best Wishes To Kane International Transport From

t/a C.I.R.


24 Hour Emergency Breakdown

Tel/Fax: (059) 9144591 Mobile: (087) 2714224

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Best Wishes To Kane International Transport

Continued Best Wishes To Kane International Transport


Coltstown, Castledermot, Co. Kildare Tel: 00353 59 9144644 • Fax: 00353 59 9144681 Email:


Don’t be left in the dark log on to 37

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PalletXpress delivering 40


PalletXpress enjoyed an exceptional 2011

PalletXpress came as a breath of fresh air when it was launched as Ireland’s first truly-independent freight hub during the summer of 2004. Seven years later, the network continues to go from strength to strength despite the obvious difficulties presented by one of the worst recessions in living memory. Irish Trucker caught up with managing director Tom Carr to get an insight into PalletXpress’ current status.




GENERAL HAULAGE CONTRACTOR Ballaugh, Killarney, Co. Kerry • T: 064 66 32661 F: 064 66 32631 • Mobile: 087 2934466

Best Wishes & Continued Success To PalletXpress

Best Wishes To PalletXpress From

Wishing Continued Success To PalletXpress From



Mobile: 086/087 2704070

Email: Tel: (046) 9247006 /9249509 • Fax: (046) 9293913 “Part of the Pallet Xpress Group”

Specialise In Distribution Into County Donegal

Groupage and full loads catered for Temperature controlled units Freight forwarding Storage & warehouse Logistics services

Cottage Farm, Newtowncunningham, Co. Donegal T: (074) 9156333 • F: (074) 9156281 •

Continued Best Wishes To PalletXpress from

Wishing Continued Success To PalletXpress From

Nationwide Deliveries & Collections

M50 Transport Services Ltd. is a leading name in the courier, logistics and distribution industry.

Specialise in overnight nationwide deliveries and collections. Unit 8a Glenascaul Business Park, Oranmore, Galway Tel: 091 788393 Tel: 086 162 4021 Best Wishes To PalletXpress From

Unit E1 Clane Business Park, College Rd., Clane, Co. Kildare

Tel: 045 989130• Fax: 045 861628 Email: Best Wishes To Tom Carr & PalletXpress From

Francis Ely Transport Ltd UK & IRELAND INSURANCE

Athnid, Thurles, Co. Tipperary. Telephone: (0504) 45404 Fax: (0504) 45403 Email: 42

Special rates for the members for Fleet & Goods in Transit Insurance Neptune House, The Anchorage, Eastham Road, Bettystown, Co. Meath T: 041 982 7628 F: 041 982 7634 E: IRISH TRUCKER & LIGHT COMMERCIALS

Managing Director Tom Carr


he concept behind PalletXpress is so simple it’s genius. By pooling the resources of high-quality hauliers from around the country, Ireland’s leading independent palletised freight network provides a prompt, reliable and affordable nationwide service. As operation costs are substantially reduced by the cooperative effect, everybody is a winner. PalletXpress is Ireland’s only independent palletised freight network specialising in the nextday distribution of express freight throughout the 32 counties as well as providing a 48-hour service to and from the UK. It guarantees a fast and efficient solution in a transparent and genuinely traceable manner. PalletXpress’ service is backboned by unrivalled, custom-designed IT systems offering the customer hands-on access to their freight from pick-up to delivery and a fully-professional staff ensures that the network operates in a smooth and efficient IRISH TRUCKER & LIGHT COMMERCIALS

manner. A new online booking system has recently been launched and this is proving extremely popular, with introductory low shipping rates available. Using the online booking facility, customers can make secure card payments and receive a discounted rate for booking in advance. The economic downturn has claimed many casualties in the transport sector but PalletXpress is weathering the storm admirably and its MD faces the future with guarded optimism: “Things have gone well for us,” says Tom. “We had one or two tough years but we have managed to come through unscathed and we feel we are still in a strong position. We have sixteen members at present, having recently added Cork member Recall Couriers and Direct Transport in Galway. Most of the rest of our members have been with us since the beginning. “We’ve launched the new online booking facility and our IT system

has moved on dramatically – it is more sophisticated and is one of our main strengths. We have had an exceptional year. We’ve been very busy and have managed to increase business by at least 20%. We were profitable last year and it looks like we will be again this year. We’ve also signed a contract with Stovax Ireland, handling all their deliveries in the Republic of Ireland, and we broke new ground by taking out an advertisement on Radio Nova in an effort to brand the network better and to raise our profile.” The brainchild of Kieran Conlon, PalletXpress was conceived with a view to streamlining the freight distribution industry in Ireland, which for too many years had limped along in an inefficient and unprofessional manner. It was a new concept in Irish road freight distribution, focusing on the movement of small consignments of palletised freight in a more environmentally-friendly manner and also significant gains to 43

hauliers and hub from Mullingar to Naas two years ago customers alike. and this has enabled Based on a UK us to get closer to model but with some Dublin and to locate bespoke changes on the Dublin – Cork made to cater for the route, which is one of unique demands of the busiest the Irish transport thoroughfares in the industry and economy, country. That move is PalletXpress manages paying dividends. to encompass 16 “We have huge individual transport stability in the network, companies into a which is great, and seamless, integrated everybody knows each unit. The hub was other well. Because of originally in Mullingar the continuity at but all movement of Donie Naughton, Sales PalletXpress, people Manager, PalletXpress freight is now know who they are controlled from Naas, dealing with. We will at a loss just to get work – former County Kildare. try to hold what we have and Dublin footballer Carr is adamant All PalletXpress members are work on improving our service that PalletXpress will not go fully-licensed, insured and bound even further. down this road: “Others are by a code of operational conduct. “We will probably add two or giving their work away, but their PalletXpress members are three members inside the next service is suffering. We will not stringently vetted and are among three years and we would also allow our service levels to drop the most-respected and -reliable like to employ a few more people and this means we have to insist hauliers in the country. Since at the hub if possible. I think it’s on fair rates. We are not going to inception, the freight network has important that we try to take go so low that our service is had an extremely low turnover of more people on. I believe there is jeopardised. I would prefer to members culminating in a tightlyan onus on employers now to do walk away from the business knit group with a huge emphasis what they can to create altogether than to compromise on on teamwork and communication, employment and we’d love to be quality. all focused on the common goal able to do that.” “PalletXpress is the original, of providing ‘a gold standard independent, member-owned service at fair prices’. COMPANY D freight network. The network is Tom admits that the transport ETAILS run by independent staff with sector is more exposed to the PalletXpress none of our member companies Limited effects of the recession than U nit 13 Osberst involved in the day-to-day own Business most others. “It would be and Park Naas, Co.Kild running. That distinguishes us ar e these are very tough times for its Te l: +353 (0) 45 from the competition, as does our 901125 members. We are trying to keep F ax : +353 (0) 45 high level of IT.” 901765 costs down and to maintain the Email: info@pa Finally, what does the future high quality service. It’s very www.palletxpr hold for PalletXpress? “I think we much a team effort and have weathered the everybody in PalletXpress has storm in terms of pulled together to help each other the economy. Best Wishes To PalletXpress From out. People are prepared to give Looking to Europe other members a dig-out and and the economic there genuinely is a huge amount vibes worldwide, of teamwork and co-operation nobody knows what involved. The sense of might happen in camaraderie and the spirit in terms of creating a PalletXpress is extraordinary and chain reaction in Unit 27B Euro Business Park, it all results in a better service for Ireland but for now Little Island, Co. Cork. our customers.” we have weathered While others in the industry the current storm Tel: +353 21 4355798 Fax: +353 21 4355799 seem prepared to drop their rates and we are very Mobile: 086 2513925 to ridiculously-low levels – with solid at the minute. Email: some businesses even operating “We relocated our 44


TRUCK NEWS on with i t a i c o s s in a

01 862 0000

“Seatruck Power” ... ahead on the Irish Sea Ro-Ro freight operator Seatruck is set to continue its success story on the Irish Sea routes, following the launch and naming of the second in a series of four new vessels building in Germany. “Seatruck Power” was launched at FSG Flensburg Yard, Germany, on Friday October 28. The new ferry was named by Niamh McManus, wife of Surefreight’s Brian McManus. Surefreight is a long-established supporter of Seatruck’s cost-effective unaccompanied freight service – a clear winner in the Irish Sea market. Meanwhile, preparations are progressing for the entry into service of the first of the four newbuildings. “Seatruck Progress” was launched in August and will enter service on the LiverpoolDublin route in December (to be joined in mid-February by “Seatruck Power”). The remaining new vessels are scheduled for delivery during the first half of 2012. They are likely to be deployed on Seatruck’s key Irish routes. Seatruck’s progress on the Irish Seamarket is a remarkable business success story. The company now offers 80 sailings per week on four routes linking strategically placed ports: Heysham-Dublin, Heysham-Warrenpoint and Heysham-Larne. Freight volumes doubled in the past two years. Seatruck now has 20 per cent of the Irish Sea market (as against 3.7 per cent in 2004). COMMITMENT TO THE IRISH SEA Alistair Eagles, Seatruck’s Managing Director, Irish Sea, has no doubt about how this success was achieved: “We are the only Irish Sea operator dedicated solely to the carriage of unaccompanied freight. This is what the operators want in a tough economic climate. Cost control is vital, but with no compromise on service. We provide operators with real economies, as the unaccompanied trailer is the most cost-effective way to move goods. Driver-accompanied movements are much more expensive. Our solution also reduces road mileage. Heysham and Liverpool – our primary UK ports – are much closer to the origin and destination of goods, when compared to traditional routings through Scotland and Wales. “As a result of this winning formula, our volumes have risen by 425 per cent in the 2004-2011 period, despite the fact that overall volumes have declined. The message is clear and we have taken it in. We intend to meet continued growth in demand for unaccompanied movements by deploying new ships which reduce crossing time, thanks to a service speed of 21 knots, and offer more trailer capacity. With Seatruck Progress and Seatruck Power in operation over the next few months, capacity will rise by 70 trailers daily in each direction. In 2011 Seatruck volumes have risen very steeply.” THE NEW SHIPS The four new ro-ro ships have a length of 142m, breadth of 25m and a deadweight of 5,300 tonnes. They will each have a capacity of 150 units, 35 Alaistair Eagles more than Seatruck’s current P Series vessels. The four-deck newbuildings (offering freight capacity of 2,166 lane metres) will be the biggest ships operating out of Heysham port. This year Seatruck will ship 300,000 units on the four Irish Sea routes. With fleet expansion, this total will grow substantially in 2012. Seatruck’s business model is based on operating some ships in own service and some with external charterers. Seatruck continues to explore new opportunities, where the freight-only model can be rolled out to new destinations. The company is well-positioned in the charter market, operating a very young fleet of smaller-sized freight only Ro-Ros. There is a declining global fleet of this vessel type - with an average age nearing 30 years. Alistair Eagles adds: “The backing of Clipper, our parent group, has galvanised our continued expansion. We blend the resources of a big group with an unusually close relationship with our customers in the haulage industry.”



SAF support longer trailer trial IMS Limited, the exclusive distributor of SAF Axle Systems in the UK and Ireland announce the development of both the SAF Intradisc and Intradrum systems for self-steering axles, as part of the Department of Transports public consultation to consider extending the maximum length of semi-trailers.

Self steering axle

Arran Leatherland, Sales Manager at IMS Limited explained, “We have been supplying the SAF Intradisc system for selfsteering axles for many years to the UK and Ireland trailer market and successful meeting current turning regulations. We are now pleased to announce the availability of the Intradrum system as a self-steering axle for trials. Both the SAF disc and drum brake systems are available for 17.5”, 19.5” and 22.5”

wheels in self-steering axles.” Arran continued, “We are also able to supply within the trial programme, positive steering axles, these allow fitment of electro-hydraulic steering systems both as a direct steering axle, or a turntable system.” IMS Limited are exclusive distributors in the UK and Ireland for the OUTSET on- board weighing system. Weighing systems are required as part of the trials. IMS Limited welcome the trial and the many benefits it should bring if longer semi-trailers are approved in the future and would be delighted to share their knowledge, experience and the SAF system with other trailer manufacturers and fleet/haulage companies, as part of the Department of Transport trial of longer semi-trailers. Please contact them on 01509 600 185.

FedEx to create 52 jobs in Northern Ireland The world’s largest courier service, Fed Ex is to establish a base in Northern Ireland creating 52 jobs. Fed Ex is the world's largest courier company, employing almost 300,000 people globally and delivering to 220 countries and territories. The new base is to be located at Kilroot Business Park; Carrickfergus as the courier company operate a domestic and international delivery service from Belfast International Airport. David Binks from Fed Ex said the new hub will help local businesses. "There are a lot of businesses who are disappointed that they are not growing quicker and, therefore, are looking for new opportunities in perhaps non-traditional areas to take advantage of some of the rapid growth we have seen in places like China, India, South Africa, Turkey and other parts of the world," he said. "By opening up our services now I think we are doing a great job to help service the Northern Ireland business community. "This investment by Fed Ex, will not only result in new jobs at a purpose-built facility in Carrickfergus, but it will also provide support for existing businesses across Northern Ireland by reducing the delivery time between here and customers overseas. "The presence of an internationally renowned company such as Fed Ex will add to our inward investment proposition and increase Northern Ireland's attractiveness to potential investors." FedEx are establishing a base in Northern Ireland

New Daily: European orders reach the 11 thousand mark Following its international launch just over a month ago, the New Daily, Iveco’s light commercial vehicle, has reached European orders totalling 11,000. Germany, France and Italy showed particularly good results, noticeably in the chassis cab segment. This achievement confirms Daily as Europe’s favourite vehicle amongst transport professionals. In addition to the critical acclaim it has received from the public and the press alike the New Daily has been awarded another sign of approval. Iveco has been selected by the European jury of Warner Bros as the company achieving “Best Brand Association”, asserting itself amongst other licensees at European level with the use of the Superman logo, the DC Comics superhero icon, in New Daily communications. The New Daily, renewed in both style and content, responds to demands for guaranteed excellent performance as well as a reduction in fuel consumption and CO2 emissions. A reliable workhorse for meeting the everyday logistical needs of operators in the light goods and passenger transport sector. In city centres, inter-urban transportation and demanding off-road applications, the New Daily confirms the accomplishments and values that are written into its DNA: “strong and professional”. Proving itself once again as a concrete answer to those looking for a vehicle that combines technological innovation and sustainable mobility, but without losing performance, reliability and strength.





Local company achieves International Quality Certification Donegal’s Swilly Group has recently achieved the ISO 9001 accreditation mark in recognition of their Quality Management Systems. Having been a fully FETAC accredited & approved training provider for a number of years it was a logical next step for the reigning Donegal Enterprise Board 2011 Business of the Year to pursue this internationally recognised mark of excellence. Karl Sweeney of The Swilly Group worked hand in hand with Brian Murray of B Murray Consultancy Services to achieve the award. Karl commented that this is a great endorsement of not alone The Swilly Group as a company but the team behind it who have risen to the challenge of adapting the work practises in order to be awarded such a prestigious accreditation. Brian Murray of B Murray Consultancy Services congratulates Karl Sweeney, The Swilly Group are now among the cream of Services Director of the Swilly Group, on achieving the internationally recognised ISO 9001 accreditation for The Swilly Group’s Quality Management Systems companies who hold this mark. Indeed it is unique in the training & consultancy field to have achieved ISO 9001, so once again The Swilly Group are leading the way. Karl now hopes to work with Brian again to achieve the ISO 14001 award by early 2012 in recognition of the environmental policies and practises in place within The Swilly Group. As a market leader in the training field in Ireland and with recent expansion into Dublin, and more recently, the UK market with the opening of a Belfast office these awards put The Swilly Group firmly at the top in terms of quality and provides unparalleled reassurance for existing clientele and proof for new clients that they are dealing with a quality company. Call The Swilly Group now on 1890-63 63 63, check out or find us on Facebook to find out more.

VW completes MAN takeover Volkswagen has completed its majority takeover of MAN and now holds 55.9% of the voting rights in MAN and 33.7% of its share capital. In a statement issued to the German stock exchange, MAN confirmed: “This clears the way for close cooperation between MAN, Volkswagen, and Scania, aimed at sustaining the growth path pursued by the Munich-based vehicle and engineering VW now owns 55% of MAN specialist and promoting ongoing expansion of its position as one of the world´s leading transport-related engineering enterprises. Together, the companies will create one of the world´s leading suppliers of commercial vehicles.” Georg Pachta-Reyhofen, chief executive officer of MAN, adds: “We are opening up a new chapter in the 253-year history of the company, which is set to continue. At the same time, we shall retain our special MAN identity marked by innovation, the art of engineering and international positioning. “The success achieved by MAN, Volkswagen and Scania is based on identical values. We are therefore all convinced of the industrial logic behind close co-operation and are taking an open and committed approach to the new partnership.” The three manufacturers expect to achieve synergy savings of at least €200m per annum, predominantly through procurement. MAN’s HQ will remain in Munich, and its brand independence will be preserved.


Wincanton chief exec happy despite £75.5m pre-tax loss Wincanton chief executive Eric Born is “very pleased” even though the company has posted a pre-tax loss of £75.5m. The substantial loss follows the sale of Wincanton’s European operations over the summer. The company – which announced in June that it was shedding its European operations to focus entirely on the UK and Ireland market - also revealed plans to dispose of its loss-making foodservice division. Wincanton saw revenue fall 5.6% to £1.04bn in its first half according to interim results for the six months to September 30th (compared to £1.1bn a year ago). Pre-tax profit of £11.7m in the first half of 2010 fell to a pre-tax loss of £75.5m – incorporating a £64.4m loss on exceptional items owing to the sale of its European operations. Allowing for the losses made in its discontinued business lines, its continuing business still made a pre-tax loss of £13.6m in the period, compared to a pre-tax profit of £17.8m a year ago. UK and Ireland revenue fell to £625.4m, from £680m a year ago, with operating profit down to £22.3m compared to £25.1m. Chief executive Eric Born insists: “The results look messy but the actions we have taken will generate cash flow. I am very pleased with where we are.” IRISH TRUCKER & LIGHT COMMERCIALS

New Stena Line ship to undergo testing New ferry will soon make its debut on Irish route

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Side by side at the Remontowa shipyard in Poland, Stena Line’s identical ferries Superfast VII and Superfast VIII are almost ready to make their debut on the company’s Irish Sea route from Belfast to its new Loch Ryan Port in Scotland. Superfast VII left Poland on Wednesday Nov 9 and made its way to Scotland where it will undergo a series of sea trials before going into service. Superfast VIII is due to join her sister on the route soon after. The two vessels will be the biggest ships ever to sail between Northern Ireland and Scotland carrying up to 1 200 passengers, 660 cars or 110 freight units and will make the crossing in 2hours 15 minutes. The new ships will offer unprecedented levels of comfort on the Irish Sea with state-of-the-art facilities and even an onboard jacuzzi and sauna.

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Employee of Irish firm announced winner of Young International Freight Forwarder of the Year 2011 Ms. Silvia Valles Barrera, who achieved a distinction in the FIATA Diploma in Freight Forwarding two years ago has gone on to win the overall winner award of the Young International Freight Forwarder of the Year competition for 2011. The prize was presented to Silvia at the international congress of FIATA in Cairo last week. Earlier this year, she was announced the winner of the European sector of the award and was one of four finalists in competition for the ultimate award when she competed against the winners from the Africa & Middle East, Americas and Asia & Pacific regions. Ms. Barrera, who is a native of Spain, is an employee of Hawthorn Logistics and is responsible for managing its clients’ international forwarding arrangements Hawthorn Logistics is one of Ireland’s youngest but fastest growing freight forwarding companies providing (Left) Mr. Andrew Kemp of the TT Club (sponsor of the award), (Middle) global shipping to exporters and importers along with Ms. Silvia Valles Barrera - winner of the 2011 YIFFA competition and (Right) Mr. Jean-Claude Delen - President of FIATA. warehousing facilities and expertise for distributing product by courier, air, sea and road. The awards competition, run by the International Freight Forwarders Association (FIATA), is open to candidates representing the countries and national freight associations in four geographical regions of the world. Ms. Barrera achieved distinction level in the FIATA Diploma in Freight Forwarding in 2010. The internationally recognized diploma course is validated by FIATA and delivered by the Irish International Freight Association. “Silvia has done our association proud by winning this prestigious competition against competitors from the four corners of the world and we congratulate her and her employer Hawthorn Logistics on this marvelous outcome” said Mr. Colm Walsh CEO of the Irish International Freight Association at the presentation of the award at the FIATA Congress in Cairo. IRISH TRUCKER & LIGHT COMMERCIALS


Nightline announces major new IT investment to improve customer service Nightline improving their IT Systems

Clients of Ireland’s leading delivery company look set to benefit from a new six-figure investment in its IT infrastructure. Nightline has announced that it is spending €200,000 on hardware to further improve its ability to handle a growing volume of business. Most of the expenditure will be taken up by new and more powerful servers at the company’s Dublin headquarters and sophisticated hand-held terminals for drivers. Nightline CEO John Tuohy said the programme underlined the central role which the firm’s bespoke IT system, known as Smartship®, had in its plans for continued growth. “We introduced Smartship® a decade ago because we recognised the importance in being able to efficiently manage increasing business. In that time, we’ve gone from handling 1,000 transactions each week to around 130,000 transactions per day, so we need IT which can cope not just with our current levels but with still greater volumes. “Smartship® is at the heart of every aspect of our operations, from collections, warehouse management and deliveries to accounts. It underpins our ability to deliver on our promises to clients and, therefore, it makes sense to ensure it remains as robust as possible. “Over the course of the last decade, we have spent more than €6 million on creating and refining our IT infrastructure for the benefit of our clients and the company. We believe this latest investment will enable us to not only live up to but exceed the standards which we have set ourselves so far.” The latest upgrade involves the installation of highpowered HP servers at Nightline’s Dublin HQ and equipping the firm’s drivers with Motorola handheld terminals. Mr Tuohy said that work was being conducted well in advance of the peak Christmas delivery season in order to make sure that Nightline was even more capable of processing the expected increase in parcel volumes. The new equipment will be up and running before the end of this month with IT staff working across weekends to ensure that client service is not affected in any way. Mr Tuohy added that the investment was another indication of Nightline’s commitment to refinements of the Smartship® platform it created to serve customers better. Development work was started on the central system by Nightline’s in-house team of developers in 2000 and followed by the addition of key elements, including scanning, labelling and warehouse management applications, as the company’s workload has grown across its seven-strong network of depots across Ireland and in the UK. The impact of the Smartship® project was recognised with the Innovation Award from the Chartered Institute of Logistics (Ireland) earlier this year. But Mr Tuohy said that Nightline would continue to improve Smartship® wherever possible. “Everything we do is governed by our desire to give clients even better service. By doing that, of course, there is a benefit to the company and it’s no coincidence that our turnover has trebled in the decade since Smartship® was introduced.”

eFlow wins top awards for customer service eFlow, the leading toll solutions provider in Ireland, has won top awards for customer service at a prestigious worldwide customer service industry event. eFlow competed with entrants from over 30 countries to win three awards including best customer service agent, best contact centre supervisor and best contact centre support professional at the Contact Centre World Awards 2011 in Las Vegas last week. The wins followed a multi-stage application and judging process which analysed all elements of eFlow’s customer service. eFlow was invited to make a final presentation and to share their experience of best practice in customer service with representatives from leading companies and customer service professionals from around the world. The panel of judges included representatives of Contact Centre World and industry peers. Simon McBeth, eFlow’s Director of Communications and Customer Relations, described the award wins as a ‘significant achievement for eFlow’. ‘Contact Center World is a global organisation that recognises and rewards best practice in customer service. ‘The awards mark an important milestone for eFlow, in only our third full year of operation. ‘They reflect our commitment to all of our 440,000 customers. ‘We have worked hard to provide the best customer service for Irish motorists and to ensure that the payment of tolls, on all toll roads in Ireland, is hassle-free and efficient for eFlow customers. ‘I am especially pleased for the entire eFlow team here in Dublin and Abtran in Cork, our business process outsourcing partner in Cork, who provide a quality service for over 440,000 eFlow customers. ‘These awards are testimony to the hard work and professionalism of all,’ said Mr McBeth. eFlow was chosen among strong competition from companies such as British Gas, Accenture and CVS, the largest pharmacy healthcare provider in the US. Over three years since free flow tolling was introduced on the M50, eFlow still registers over 5,000 new customer accounts each month. Equally, eFlow continues to introduce further improvements to its service offering, having recently launched the new eFlow reward card, offering exclusive benefits and offers on a range of Irish products and services to eFlow customers.



Families join the Vito Sport fun at Mercedes-Benz Truck & Van (NI) Many of them were not even old enough to drive – but that didn’t stop the crowds flocking to a family fun day event staged by Newtownabbey dealer Mercedes Benz Truck & Van (NI). Mums, dads and hordes of youngsters enjoyed barbecued burgers, bouncy castles and bike displays, as well as the chance to check out the latest star of the Mercedes-Benz van range, the Vito Sport, which was launched recently. Equally adept at transporting a growing family or a load of cargo, the Vito Sport is the perfect work and play vehicle, and makes a mockery of the old warning about not mixing business with pleasure. Standard features include stylish alloy wheels, colour-coded bumpers and chrome side-bars, while the Vito Sport can also be specified as a Dualiner model, with a second row of seats and extra windows in the side doors, making it a perfect family vehicle which can also double as a serious load-lugger. Power for the latest Mercedes-Benz Vito comes from a range of clean, ‘green’ Euro 5 engines. Not only do these offer increased outputs compared to the equivalent models they replaced, they also deliver significantly improved fuel economy and reduced exhaust emissions. A smart Vito Sport model, resplendent in silver and black livery and fitted with an optional roof-mounted bike rack, was the centre of attraction in Mercedes-Benz Truck & Van (NI)’s smart showroom on Mallusk Road. The vehicle also played the starring role in a ‘Cash on the dash’ game – participants had to guess the amount of cash stuffed onto the van’s dashboard, with the £500 winner’s prize going to Sharon Patterson of Bangor. Julian Brown, Mercedes-Benz Truck & Van (NI) Sales Director, declared: “More than 100 guests turned out and the event was a great success. We teamed up with radio station City Beat, who helped us to publicise the day and sent presenter Mark Lima along to meet our customers and join in the fun. “It was great to see so many local families enjoying their time with us, but of course there was a serious side to the day too, and our Vito Sport display vehicle certainly created a buzz!” Fun for all ... parents and children in the Mercedes-Benz Truck & Van (NI) showroom

Oil removed from New Zealand vessel

New APP-EAL gives Irish Ferries march on rivals

All the remaining oil has been successfully removed from a stricken vessel in New Zealand’s Bay of Plenty. Salvage crews have removed the oil from a cargo ship that ran aground on a New Zealand reef, avoiding an even worse environmental disaster. The vessel Rena grounded on the Astrolabe reef near Tauranga on October 5th and authorities feared the worst as about 385 tonnes of oil initially spilled into the ocean, defacling local beaches. Salvage crews began pumping oil in the days after the grounding while bad weather threatened to tear the ship apart. Almost six weeks later, the saga has come to an end. On Monday 14th November , Maritime New Zealand announced it had finished pumping 1,454 tonnes of oil from the ship and was sending a sea crane to the vessel to begin removing some of the 1,280 containers that remain on board.

Irish Ferries has stolen a march on rivals by being the first European ferry company to release a fully optimised App for iPhone users on which bookings can be made. Available free through the iTunes App Store, its key features include the ability to make bookings – wherever and whenever need arises. Through its easy-to-use interface, App users are guaranteed lowest possible fares, the facility to pay for fares and book onboard extras. Other features include real-time sailing information, trip planner with driving directions to/from ports, onboard information and FAQ’s. Following closely on their recent launch of a fully bookable mobile site for smartphone users, the new iPhone App will be followed shortly by an Android version which is currently in production.



Great Scott! WH Scott is new sole agent for Juli Lifting in UK & Eire There is a new name in Lifting solutions in Ireland and the UK - as Juli Lifting Europe’s Irish and UK operation has now changed its policy of only dealing with dealers; it now has a sole agent in UK and Eire that is the newly reinvented WH Scott Lifting. If the name sounds familiar, that’s because WH Scott was founded in 1887 and is the oldest and most respected lifting company in Ireland; so while the change is new, WH Scott remains a byword for quality and service among specialists in lifting services – as it has done for 125 years. WH Scott’s new managing director is Patrick Doyle, who was previously Juli Lifting Europe’s MD in Dublin, but when the opportunity came along to acquire Juli assets and distribution channel in the UK and Ireland along with WH Scott, it was an opportunity to be his own boss that Patrick simply couldn’t pass up. “The opportunity to purchase the Irish and UK agency and clients of Juli Group was a once in a lifetime chance to own a company and shape its future, so was too good to miss,” explained Patrick. “This is a great move for WH Scott, Juli and all our customers. A true win-win for everyone.” Patrick has agreed to be available on a consultation basis for Juli Lifting Europe, who will continue to service the wider European market from their Dublin headquarters, while Juli’s former business in Ireland and the UK sector will now be handled by WH Scott under Patrick’s stewardship. “WH Scott will ensure the highest quality of service and product development from our head office in Blanchardstown,” said Patrick. “The move makes good business and strategic sense for everyone. WH Scott can focus on core markets in the UK and Ireland, leaving Juli free to expand their growing European arm.” “I’m sure the relationship between Juli and WH Scott will remain a mutually beneficial one going forwards, to the benefit of all our customers,” added Patrick. “Running my own lifting business is the fulfilment of a dream and I can’t wait to take up the challenge.” WH Scott has taken on all the UK & Eire staff of the Juli Ireland business and under Patrick’s guidance and experienced eye, WH Scott will now focus on enhancing its already significant product and service portfolio for both new and existing customers. Other than the new name change to WH Scott, all people, addresses, telephone numbers and contact details for Juli Lifting Europe’s Irish and UK operation remain unchanged. Existing customers have been informed of the changes and by prior consent their business has been seamlessly transferred to the new operation. Redundancies have not formed part of the changes and indeed the enhanced business is expected to increase its number of employees in the near future. Patrick and his team has not been idle behind the scenes and several exciting new developments are already in the pipeline. New announcements are expected soon. Further information on WH Scott can be gained from the following contacts: Main telephone number: 00353 (0) 1 885 5333 Alternatively, the senior management team can be contacted on: Patrick Doyle, Managing Director, W H Scott Lifting - 00353(0)86 2373489; Anthony Franey, Sales, W H Scott Lifting - 00353(0)86 3631836; Chris Sheehy, Logistics, W H Scott Lifting - 00353(0)85 7138064

Hauliers warned over driver training A recent survey by the Freight Transport Association (FTA) found that almost half of their members surveyed claim that meeting their EU driver training requirements was a ‘major concern’, second only to rising fuel costs. Both English and Irish drivers were advised to study their options on the subject. It is envisaged that, should this reluctance continue, there may well be a shortage of training opportunities by the time the deadline is reached. The principal reason for delaying in the cases looked at is the reluctance to invest in staff at a time when workloads are fluctuating and drivers may well be laid of or choose to leave after the training has been completed. As the DCPC is transferrable those drivers who hold the full qualification will find it much easier to move on to pastures new if and when the opportunity arises. Larger companies seem to account for most of the training take up so far whilst smaller operators are less able and less inclined to pay for training and to release staff at a time when they are already under financial pressure with no guarantee of a return if the driver leaves within three of four years. Current estimates vary but the FTA are quoting a figure of only 54% of eligible drivers being fully trained by the deadline whilst training agency 24/7 Training mention 64% should current trends continue, this despite a stronger uptake this year.

Trailer used to vent wife’s anger A 40ft trailer parked in a field just off the N2 near Ashbourne, Co Meath has revealed an irate wife’s true feelings. Draped across the trailer was a banner saying “Golf is a passport for a dirty weekend away with the lads. Wake up girls . . . A naive wife.” How the trailer ended up there or who put it there remains a mystery. The trailer had originally been owned by haulage firm Howarth Bros, but a spokeswoman for the firm stated that they had sold the trailer about six years ago. Some media sites suggested that it was an advertising stunt, but what in fact was been advertised remains a mystery also.




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HGV and Class VI mirrors The Road Safety Authority is today, Friday 4th November announcing that all HGV’s with a DGVW (Design Gross Vehicle Weight) exceeding 7500kg, regardless of age must be fitted with Cyclops mirrors as of the 1st October 2012. The decision comes following a public consultation process and approval from the Minister for Transport, Tourism and Sport. The fitment of a class VI front mirror, often called a Cyclops mirror, has the potential to reduce fatalities and serious injuries from collisions between HGVs, cyclists and pedestrians. In Ireland the number of such incidents is disproportionately high and in particular incidents involving older people.. In the twelve year period between 1996 and 2008, 21 deaths and 14 serious injuries can be attributed to the inability of a HGV driver to see the pedestrian / cyclist as they passed in front of the vehicle’s blind zone. At present only HGV’s registered after 2007 are obliged to have these safety enhancing mirrors, however many older HGV’s may already have a mirror fitted. We are also reminding all cyclists to understand the dangers that exist when sharing the road with HGVs and to avoid placing themselves in the danger zone around HGVs. Pedestrians are reminded to use pedestrian crossings and to never cross in front of HGVs in stationary traffic. Detailed advice for cyclists and pedestrians is available at and a video on HGV and cycling Safety is also available. S.I. No. 457 of 2011, Road Traffic (Driving Mirrors – Additional Requirements for Heavy Goods Vehicles) Regulations 2011 mandate the fitment of Class VI (front /Cyclops) mirrors to HGV’s with a DGVW (Design Gross Vehicle Weight) exceeding 7500kg. It will not apply to lighter HGV’s as they have lower profile cabs and generally have a clearer view of the area immediately in front. Mirrors on a HGV must comply with the requirements of Directive 2003/97/EC and must provide a clear view of the ground immediately in front of the vehicle. From the 1st October 2012 the HGV annual roadworthiness test will be updated to include a check for conformance with the new regulations. Further details are available at Additional information is also available from or alternately at 096-25014.

Industry must ’prepare for difficult 2012’

Zero emissions truck developed

The global transportation industry must brace itself for a difficult 2012 with many businesses sustaining losses, a senior industry figure has warned. James E. Thompson, chairman of the Crown Worldwide Group, one of Hong Kong’s best-known logistics and transport service companies, told reporters that falling rates for US -bound containers from Asia suggest tough times for shipping companies in particular. The rate to ship a 40-foot container from Hong Kong to Los Angeles in August, for instance, was $1,857, down 30% from a year earlier, according to figures published in the latest issue of Shippers Today magazine, a publication of the Hong Kong Shipping Council. Speaking during a rare interview, Thompson, who is the founder, chairman and chief executive of Crown Worldwide Group, said: “In the shipping industry, you’ll see a lot of losses. They are in for a rough period.” He added: “I don’t see much happening in an election year that will lead to a dramatic reversal of the US economic outlook.” Rates have been falling in part because of slow economic growth in the US, still a key Asian market. Rates are also down because shippers are stuck with orders for vessels placed on expectations of better growth. “Once those ships are ordered, there is no way out,” Thompson said. Shares in Orient Overseas, the big Hong Kong shipper owned by the billionaire family of Tung Chee Chen, have dropped by more than a third in the past year. Operations at air freight companies have been relatively resilient, with Fedex, UPS and DHL expanding their business in China recently. Crown Worldwide, which operates in 60 countries, expects record sales of $800 million this year, compared with $675 million in 2010. Revenue has been gaining because of growth in its core relocations business, owing to an increase in the assignment of executives into and out of Asia.

Researchers at Australia’s RMIT University have developed the country’s first hydrogen fuel cell truck. The new truck could make freight transport by road clean, green and silent. The small-scale truck model is operated by remote control and simulates the performance of a long-haul diesel truck, typically used between Melbourne and Sydney. It is an exact replica of the Scania Highline series - often described as the Porsche of the truck world. Professor Aleksandar Subic, Head of the School of Aerospace, Mechanical and Manufacturing Engineering, said given the carbon tax, emissions trading and rising diesel costs, new sustainable technologies offered industry a way of stabilising costs: “For residents worried about fumes and noise, the prospect of a silent, zero-emission truck is exciting. This latest innovation stems from our comprehensive research into sustainable mobility involving hydrogen technologies. We are also researching production of hydrogen using photovoltaic arrays and electrolysers, and solid state hydrogen storage.” The hydrogen-powered electrical system could also supply power for truck air-conditioning and radio, along with a trailer refrigeration unit. Hydrogen refilling stations are powered through solar PV panels.



Monaghan to Derry motorway shelved Plans to construct a cross border motorway between Monaghan and Derry have been halted after the Irish Government stated that it would not be paying its share of the cost. The last Government had pledged £400 million for the project, but since then a new Cabinet has been elected and due to our current economic status, a decision has been made not to proceed with the motorway. A number of infrastructure projects are set to be shelved as harsh cutbacks take place as reports suggest that in the region of €740 million will be cut from the capital budget next year. The news that the motorway will not be constructed will come as a big blow to Donegal where it was hoped that the project would bring further investment to the county. “If these reports are true, this is a major blow for Donegal and the North West and would amount to a complete abandonment of firm election commitments from both Fine Gael and the Labour Party,” said Deputy McConalogue. “The previous Government was fully committed to this project and had set aside funding in the four-year National Recovery Plan to have it completed by 2015. Fine Gael and Labour promised voters in the North West that they would deliver the A5 project if elected to Government. However Northern Ireland’s Finance Minister Sammy Wilson says a major upgrading project on the A5 will still go ahead. The North’s Assembly remains committed to the proposed project. The Irish government had originally agreed to contribute £400m towards a 55-mile upgrade on the Politicians in the North are outraged by the u-turn, and are also upset that the smaller amount promised from the South won’t be available for five or six years. Mr Wilson said: “We have had a promise of £40m. We had a promise of £400m as well, so I think we've got to bear in mind that it was being reneged on in the past. It might be reneged on in the present. Until the money is actually there we can't be certain what's going to happen. “All we can say is the executive made the commitment after the recent executive meeting that we believe that there needs to be an improvement in the roads infrastructure in the west of the province. “When the money becomes available then it will be done. The executive has given a commitment that when the money becomes available we will do those parts of the road we can afford to do. “We will prioritise those parts |of the road which most need |redone but we know that the money is not going to become available from the south until 2016/17. It is an international project and it must be joint funded.” But not everybody is upset that the Irish government withdrew its pledged funds to complete the new A5 motorway. The lobby group which led opposition to the £850m Aughnacloy-Derry motorway proposals has expressed relief that the scheme will no longer be able to proceed as planned. The Alternative A5 Alliance (AA5A) says the Irish government’s announcement that it was not prepared to fork out its £400m contribution should be taken as a cue to scale back the proposals. Malcolm Lake from the AA5A group says: “The Government should seek the co-operation of the stakeholders, with a fresh, unbiased look at ideas for the transport infrastructure of the north west of Ireland”. 2003 Iveco 75E17 Tector 20ft Curtain Side Fridge Insuliner

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Minister Varadkar confirms deferral of major road and rail projects Minister for Transport, Tourism & Sport Leo Varadkar has confirmed that investment in transport infrastructure will be scaled back significantly over the next five years. In order to allow the Government to meet its commitments in health and education, restore our economic sovereignty, and keep taxes down, the cutbacks are to be introduced. The Minister confirmed that the main construction work will start on Luas BXD in 2015, while there will be ongoing investment in smarter travel projects, and two rounds of sports capital funding. There will also be investment in tourism capital including support for a diaspora centre or museum as an iconic tourist attraction. “The Government is making these cutbacks in order to honour our commitments to the people and to the troika to bring the budget deficit to 3% of the GDP Major capital projects by 2015 so that Ireland’s economic sovereignty can be are being scaled back restored. It will also assist us to honour our commitments to keep income taxes down and maintain basic social welfare rates. “Overall spending on transport capital will fall by almost 50% from €1.5 billion in 2011 to €0.8 billion in 2016. More than 85% of transport capital will be required to restore and maintain existing roads and railways, and to purchase replacement buses and trains. The priority is therefore to make the best use, and to get maximum value, from existing infrastructure. That is why we are focusing on projects like Luas BXD, smarter travel initiatives, fleet renewal, and safety and maintenance. “Given that we already have a large number of ‘shovel-ready’ projects which have been suspended until after 2016, there is little point in spending more money on planning new projects.” “Resources will be focused on areas which have previously not benefited to the same extent. One bypass at Ballaghadereen will proceed to construction next year, but no other bypasses will be affordable during the programme. The vast majority of road funding will be focused on maintaining and restoring the existing road network. “In terms of road projects funded through a Public Private Partnership, we aim to finalise funding arrangements for the N11 Rathnew/Newlands Cross bundle in the coming year. Other roads PPPs will be pursued where feasible during the course of the plan. Given the significant land acquisition costs involved with the proposed M20, the NRA will be asked to withdraw the project from An Bord Pleanála at this stage and it can be re-activated in the future."

Elektromotive wins Eu1.2 million Irish contract Mass roll-out of EV charging stations will add to rapidly expanding network Elektromotive has won a contract from the Electricity Supply Board (ESB) to supply a network of electric vehicle (EV) charging stations across the Republic of Ireland. Beginning this December and continuing into early 2012, the roll-out forms part of an ambitious plan to make EVs a major part of the Republic of Ireland’s green transport strategy. The UK-based EV recharging point manufacturer will supply 200 highly advanced ‘twin-head’ Elektrobay charging stations as part of the €1.2 million deal, with the installations carried out by the company’s partner, Carra Ireland. Each Elektrobay is capable of charging two EVs simultaneously and will add to the burgeoning network of chargers that Elektromotive has supplied to the Republic of Ireland over the past two years. “Winning this significant order from the ESB is something of a personal achievement for me,” asserts Calvey Taylor-Haw, Managing Director at Elektromotive. “I have spent over four years working with Carra Ireland to ensure that our advanced Elektrobay chargers are the best for the ‘ecars’ project, and I consider the team at the ESB to be some of the most knowledgeable and enthusiastic people in the EV industry today. It is great that the organisation has recognised that Elektromotive can deliver the right product for its network”. Prince Hakeem Jefri Bolkiah, Chairman and CEO of Elektromotive Group, comments: “The ESB has put an enormous amount of work into specifying exactly what equipment the ‘ecars’ charging network requires and this will become a showcase EV network from which other countries can learn. It is also further proof that Elektromotive is at the cutting edge of the green transport revolution.” Delivery and installation of the first batch of 21kwh three-phase Elektrobay chargers is scheduled to begin at the start of December, with each charger featuring 62196-2 standard sockets and Mode 3 connectivity. The Elektrobays will operate on the ESB ‘ecars’ charging station network, with plans to expand the network to around 1,500 public charging sockets. Since launching its first Elektrobay charging station, Elektromotive has developed a full range of recharging products for all types of plug-in EVs, including its Home Charger, Fast Charger (rated at 400 Volts AC) and a DC-DC 50KV Rapid Charger, which is capable of charging compatible EVs to 80 per cent of their charge in just 20 minutes. For more information about Elektromotive, or to locate your nearest Elektrobay, please visit




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Irish Trucker Magazine November/December 2011  

Irish Trucker news

Irish Trucker Magazine November/December 2011  

Irish Trucker news