Louvrecare Auckland

LOUVRETEC IS AVAILABLE WORLDWIDE

AFTER SALES GUIDE

MAINTAINING AND SERVICING

TERMS AND CONDITIONS Louvrecare will automatically be offered to you every year on the anniversary of your installation. Louvrecare is optional. The cost of your Louvrecare service is determined by the Louvretec product type, site access/location and operating environment (at height etc). You will be provided with a quotation before the Louvrecare service.

LOUVRETEC VAN SIGNAGE MOCKUP

• Understanding that Louvretec is an outdoor product please note our

Signage: V8: Triangular page curl - based on Louvretec logo device - Bill’s version

household grade detergent, hand cleaning and soft wash may not be ‘Triangular’ page curl has been moved back to expose more of the image. Image now occupies more space than white and page curl

able to remove all heavy staining such as caused by leaves, birds or other

graphics, and is the dominant element on the side.

matter. Louvretec is unable to use any other types of cleaning solutions or solvents as per the Dulux Powder and Industrial Coatings warranty. Please contact Louvretec for more info.

• Our Louvrecare technician takes the utmost care but please make sure that any outdoor furniture is removed or covered prior to your Louvrecare service. For safety reasons and for your protection please move your outdoor flooring such as mats, cushions, and rugs. Please also cover or move your BBQ so access is not restricted • In the event of any malfunction requiring replacement parts and labour outside your product warranty, we will provide you with a quotation for project this additional scope of work. Please refer to your warranty for more info.

LOUVRETEC VAN SIGNAGE MOCKUP APRIL 2017

• NB: At time of booking & prior to commencement of your Louvrecare service please advise if your Opening Roof downpipes flow in to any

M. 021 392 204 / P. 09 846 4642 E. MITCH@RELISHCREATIVE.CO.NZ

evader tanks or water storage units or if you are on a tank water system.

STUDIO 7, 6 KINGSLAND TERRACE, KINGSLAND 1021, AUCKLAND WWW.RELISHCREATIVE.CO.NZ

• Louvretec will invoice you after the Louvrecare service has occurred and

ALL WORKING CONCEPTS ARE COPYRIGHT TO RELISH CREATIVE LTD © 2016

payment will be due 7 days from date of invoice.

For any queries please contact Louvrecare: maintenance@louvretec.co.nz

NEW ZEALAND

AUSTRALIA

PHONE 0800 LOUVRES

PHONE 1300 MY LOUVRES

EMAIL info@louvretec.co.nz

EMAIL info@louvretec.com.au

VISIT www.louvretec.co.nz

VISIT www.louvretec.com.au

CLEAN - RESTORe - maintain PEACE OF MIND

Louvrecare NOW OFFERS THREE LEVELS OF AFTER CARE SERVICE

MAINTAIN - CLEAN - RESTORE maintaining your louvres Our range of Opening Roofs, Sun Louvre Systems & Shutters have been designed as durable as possible. We only use high grade extruded aluminium, marine grade stainless steel, custom designed componentry, powder coating or anodising warranted by registered applicators.

Installation is always by Authorised Louvretec Dealers.

However... They sit outside, in the hot and cold weather, through wet and dry days and nights, often near the sea & many installations have electrical motors and parts that move. Just like your car, they too need regular cleaning and servicing.

RECOMMENDED CARE BY THE OWNER General information. To comply with warranty requirements and to extend the effective life of powder coatings, a very simple regular maintenance programme should be implemented. Operable Louvre Systems need to be operated at least once a fortnight for optimum performance.

As a general rule cleaning should take place every six months. In areas where pollutants are more prevalent, such as beachfront houses and industrial or geothermal areas, then a cleaning program should be carried out every three months. The effects of ultra violet light, atmospheric pollution, dirt, grime and airborne salt deposits can all accumulate over time and should be removed at regular intervals.

Cleaning. Three steps to cleaning your powder coating: 1. Carefully remove any loose deposits with a wet sponge.

2. To remove dust, salt and other deposits, use a soft brush (non abrasive) and a mild household detergent solution 3. Rinse off with clean fresh water.

Spray cans make easy aesthetic repairs to scuffed or scratched powder coated surfaces while dab-sticks are ideally suited for small scratches or chips.

Weathered areas or mild scratches can also be restored with the use of Dulux Gloss Up which is a light to medium cutting cream ideally suited for gloss restoration and has been specifically designed for this purpose. Gloss Up contains no waxes or silicone and is a one step system.

CARE BY LOUVRETEC Louvrecare. Louvrecare is a planned preventative maintenance and valet service designed to keep your Louvretec product clean and in good working order. Let us do it for you. We recommend a full Louvrecare Valet and Service be carried out annually by your local Louvretec Dealer. The Louvrecare programme not only professionally cleans your Louvretec product, it also identifies when maintenance is required. Price is on application to receive a Louvrecare service & it is optional.

Contact your local Louvretec Dealer today for more information on Louvrecare.

WARNING •

•

In some cases strong solvents are recommended for thinning various types of paints and also for cleaning up mastics and sealants. These are harmful to the extended life of the powder coated surface and should not be used for cleaning purposes. It is important to note that the damage will not be visible immediately and may take up to 12 months to develop. If paint splashes or sealants and mastics need to be removed then the following may be safely spot used: Methylated Spirits, White Spirits, Ethyl Alcohol, Isopropanol.

Just like the engine in a car, Louvretec motorised louvre systems use gear boxes to pivot the louvres. Like a car, if the system is not operated for months on end it may not operate correctly when it is brought back into use. We recommend operating your Louvretec system at least once every two weeks.

The Louvrecare team are company trained technicians skilled at keeping your Louvretec product in good working order to ensure optimum performance. All work is quoted prior to commencement.

1. SPRING CLEAN SERVICE - Comprehensive cleaning of your Louvretec product - Gutter seals checked

- General wear and tear checked * - Testing, cleaning, lubricating of moving parts * Replacement componentry if needed (if outside of warranty a separate

quotation will be provided.

2. RESTORE SERVICE - Opening Roof blades are removed from frame for ultra cleaning - Each blade is cleaned along with Louvretec frames, gutters and posts - Check each pivot and drive bearing * - Testing. cleaning, lubricating of moving parts - Gutter seals checked - General wear and tear checked * - Blades are then re-installed back into the frame & tested - Check remote controls / wall switches * - Check seals, fixings & flashings * Replacement componentry if needed (if outside of warranty a separate

quotation will be provided.

3. MAINTAIN ONLY (no clean) - Lubricate & test moving parts - Gutter seals checked - General wear & tear checked - Should further work be required & if outside of warranty a separate quotation will be provided.