Annual Index

January–February 2021

ORCAs in Action by Jacque Brittain, LPC,

LPM Editorial Director (p. 22) What Now? Old Problems and New Priorities Await LP in 2021 by Garett Seivold, LPM Senior Writer (p. 32) A Little Less Talk and a Lot More Research by Read Hayes, PhD, LPRC (p. 44)

March–April 2021

The Real Problem: Knockoffs Are Cheap but Exact a Heavy Price by Garett

Seivold, LPM Senior Writer (p. 26) The Unexpected Spy: One Woman’s Journey

Fighting Terrorism by Merek Bigelow,

LPM Executive Editor (p. 40) Robotics: The Use of Autonomous Mobile Robots in Retail by Read Hayes, PhD, LPRC (p. 52)

May–June 2021

Good for Business: Identifying and Maximizing the Value of Protection by Garett

Seivold, LPM Senior Writer (p. 12) Workplace Violence Retail Policies by

Kenna Carlsen, LPRC (p. 40) Leverage the Strength of Your Loss Prevention

Journey by Jennifer Schaefer, MA, LPC (p. 52)

July–August 2021

Getting the Word Out: 7-Eleven Upgrades Store

Communications to Better Inform Associates by

Garett Seivold, LPM Senior Writer (p. 28) Diversity & Inclusion in Retail by Jacque Brittain,

LPC, LPM Editorial Director (p. 40) Alt-Tech Social Networks by Neil

Spencer, LifeRaft (p. 52)

September–October 2021

Kinks in the Chain: Trouble and Trends in the Flow of

Goods by Garett Seivold, LPM Senior Writer (p. 26) Retail Evolution and City Transformation in the Post-Pandemic Economy by Garett

Seivold, LPM Senior Writer (p. 40) Home Is Where the Retailer Is: The State of US

Homelessness, Current Solutions, and Directions for the Future by Mackenzie Kushner, LPRC (p. 52)

November–December 2021

All Together Now: Kroger Jumpstarts Collaboration among Its Solutions Providers by Garett

Seivold, LPM Senior Writer (p. 26) The Hidden Cause of Employee Theft and How to

Cure It by Jeanet Wade, Business Alchemist (p. 38) Winning the Talent Wars by Bruce Tulgan,

RainmakerThinking (p. 52)

Interviews by Jim Lee, LPC, and Jack Trlica Creating Value to the Enterprise with Keith

White, Salesforce.com (Jan/Feb 2021 p. 12) Start with Safety with Meredith Plaxco,

PetSmart (Mar/Apr 2021 p. 12) A Look Back at Twenty Years of

Interviews (May/Jun 2021 p. 26) Helping Retailers Solve Problems with Brian

Dodge, RILA (Jul/Aug 2021 p. 12) Moving the Needle with Technology with Rob

LaCommare, Big Lots (Sep/Oct 2021 p. 12) Absorb Chaos and Return Order with Art

Lazo, 7-Eleven (Nov/Dec 2021 p. 12)

Ask the Expert

One Year Later with Hedgie Bartol, LPQ, LPC,

Axis Communications (Mar/Apr 2021 p. 50) How to Choose the Right LP Solutions

Provider with David Hardeman,

CONTROLTEK (May/Jun 2021 p. 67) Security Glass, Is It Worth It? with Brad

Campbell, Riot Glass (Sep/Oct 2021 p. 50) Controlling Grocery Shrink with Jason DeVinney,

Checkpoint (Nov/Dec 2021 p. 50) Four Key Control Best Practices with Cita Doyle,

LPQ, InstaKey (Nov/Dec 2021 p. 51)

Certification

Certification Not Just for LP Practitioners with

Lou Dilorenzo, LPC, Allied Universal, and Mike

Downs, LPQ, AFA (Jan/Feb 2021 p. 41) Seize Any Opportunity to Learn with Josh

Crippen, LPC, Whole Foods, and Greg Depuy,

LPQ, Meijer (Mar/Apr 2021 p. 36) Home Depot LP Professionals Share Their Insights on Certification with Alex Kohler, LPC, and

Stacey Hutchens, LPQ (May/Jun 2021 p. 36) Thoughts on the LPF Courses and the Industry with

Daniel Jones, LPC, Fanatics, and Kyrie Bock,

LPQ, ALTO USA (Jul/Aug 2021 p. 36) Certification for Those Outside the Industry with

Andrew Luther, LPC, Tractor Supply, and Brandon

Kinney, LPQ, IOBSE (Sep/Oct 2021 p. 36) Even LP Veterans Can Learn from Certification with Scott Pethuyne, LPC, Zebra Technologies, and Robert Sanchez, CFE, CFI, LPC,

Dollar General (Nov/Dec 2021 p. 34)

Cybersecurity by Garett Seivold E-commerce Grows and Risk Follows (Jan/Feb 2021 p. 54) In Search of a Better User Experience, Retailers Create

Cyber Vulnerabilities (Mar/Apr 2021 p. 60) Ransomware Thrives in Retail with Focus on COVID (May/Jun 2021 p. 58) How Internet of Things Security Is Impacting

Retailers (Jul/Aug 2021 p. 60) Global Cyber Warfare and the Possibility of a “New”

World War by Tom Meehan, CFI (Nov/Dec 2021 p. 60)

Editor’s Letter by Jack Trlica Beyond a

New Look (Jan/Feb 2021 p. 6) Seven Retail Imperatives (Mar/Apr 2021 p. 6) The Convenience Economy (May/Jun 2021 p. 6) Summer Reading (Jul/Aug 2021 p. 6) The Pandemic Is Still Affecting Retail (Sep/Oct 2021 p. 6) An Industry That Is Flourishing (Nov/Dec 2021 p. 6)

Interviewing by David Thompson, CFI, and Shane Sturman, CFI, CFE Who Tells Lies? (Jan/Feb 2021 p. 20) You Call That a Success? Think Again (Mar/Apr 202 1 p. 22) How Am I Supposed to Rationalize

This? (May/Jun 2021 p. 22) The Rules of Engagement (Jul/Aug 2021 p. 22) Liar, Liar! Why Aren’t Their Pants on

Fire? (Sep/Oct 2021 p. 22) I Did It, But… (Nov/Dec 2021 p. 22) LPM Excellence LPM Magpie Awards Roger Greene, Marshalls/TJX, and Caroline

Kochman, NASP (Jan/Feb 2021 p. 52) Paul Jaeckle, LPC, Meijer Stores, and Jessi

Dudley, LPRC (Mar/Apr 2021 p. 24) David Lund, LPC, DICK’s Sporting Goods, and Kevin

Lynch, LPC, Johnson Controls (May/Jun 2021 p. 24) The Hall 2020 Award Winners (Jul/Aug 2021 p. 24) John Liesching, CVS Health, and Nathan

Bandaries, Albertsons (Sep/Oct 2021 p. 24) Bob Caruso, Metro One, and Sgt. Richard Rossman,

Broward County Sheriff’s Dept. (Nov/Dec 2021 p. 24)

Parting Words by Jim Lee, LPC Thinking about This and That (Jan/Feb 2021 p. 66) Groundhog Day (Mar/Apr 2021 p. 74) Hard Times (May/Jun 2021 p. 74) Welcome Back (Jul/Aug 2021 p. 82) Reflecting on the Past 20 Years (Sep/Oct 2021 p. 82) Building on What We Do Best by Jacque

Brittain, LPC (Nov/Dec 2021 p. 82)

Retail Community by Stefanie Hoover, CFI We’re in it Together (Jul/Aug 2021 p. 26) Battling the Beast of ORC (Sep/Oct 2021 p. 60) Working Together for Safer, More Successful

Communities (Nov/Dec 2021 p. 48)

Supply Chain

Supply Chain Fraud and Prescriptive Analytics by Scott Pethuyne, LPC, Zebra (May/June 2021 p. 34) 21 Million US Jobs Depend on Imports (Jul/Aug 2021 p. 50) Securing the Supply Chain against Cyber Disruption by Dr. Mike Lloyd, RedSeal (Nov/Dec 2021 p. 68)

Technology by Tom Meehan, CFI Misinformation, Censorship, and Big

Tech (Jan/Feb 2021 p. 30) What You Need to Know about the Cyber-Espionage

Attack Linked to Russia (Mar/Apr 2021 p. 48) What Retailers Need to Know about the Global

Chip Shortage (May/Jun 2021 p. 48) The Link Between ORC and Human

Trafficking (Jul/Aug 2021 p. 48) Fake Vaccination Cards Spread as Delta

Variant Ramps Up (Sep/Oct 2021 p. 48) End-to-End Encryption Doesn’t Guarantee

Internet Privacy (Nov/Dec 2021 p. 46)

Statement of Ownership Publication title: Loss Prevention. Filing date: 10/1/21. Issue frequency: bi-monthly. No. of issues annually: 6. Mailing address of office of publication: 2120 Crown Centre Dr., Suite 200, Charlotte NC 28227. Mailing address of headquarters: same. Name and address of publisher, editor, and managing editor: Jack Trlica, same address as above. Corporate owner: Loss Prevention Magazine, Inc., 2120 Crown Centre Dr., Suite 200, Charlotte NC 28227. Stockholders: Jim Lee, 10433 Pullengreen Dr., Charlotte, NC 28277; Jack Trlica, 7436 Leharne Dr., Charlotte, NC 28270. Publication title: Loss Prevention aka LP Magazine. Issue date of circulation data below: July-August 2021. Avg. No. Copies No. Copies of Single Each Issue During Issue Published Preceding 12 Months Nearest to Filing Date

Total no. of copies Outside county paid/requested subscriptions In-county paid/requested subscriptions Other paid/requested distribution outside USPS Requested copies distributed by other mail classes through USPS Total paid and/or requested circulation Outside county nonrequested copies In-county nonrequested copies Nonrequested copies distributed by other mail classes through USPS Nonrequested copies distributed outside the mail Total nonrequested distribution Total distribution 13,935 11,405 0 1,965 0 13,374 560 0 0 0 560 13,934 13.753 11,763 0 1,990 0 13,753 0 0 0 0 0 13,753

Copies not distributed Total 1 13,935 0 13,753

Percent paid and/or requested circulation Electronic copies requested Total print and electronic requested Total distribution print and electronic Percent paid and/or requested both print and electronic Name and title of publisher: Jack Trlica, Editor and Publisher Date: 10/1/2021

96% 13,537 25,911 26,471 98% 100% 8,921 22,674 22,674 100%