A Lie…Is It Or Isn’t It? Part

15

EAS Source Tagging: 20-Plus Years of Innovation

A two-part saga of the evolution of this important LP technology

By Robert L. DiLonardo, Contributing Editor

31

Building a World-Class LP Team

Conversation with Karl Langhorst, The Kroger Co.

By James Lee, LPC, Executive Editor

43

LP Takes on a New Meaning When Your Inventory Is Alive

Profile of retailer Pet Supermarket

By Adam Paul, Contributing Writer

55

More Complex and Ever More Mobile

The impact of evolving web and mobile technologies on retail fraud control

By Mark Johnson, The Risk Management Group

6 PUBLISHER’S LETTER Lessons from a New Employee By Jack Trlica

8 ON THE WEB 10 RETAIL SPONSORS 12 INTERVIEWING A Lie…Is It Or Isn’t It? Part 3 By David E. Zulawski, CFI, CFE and Shane G. Sturman, CFI, CPP

26 ACADEMIC VIEWPOINT Employees Are More Likely to Steal Than Customers By Richard C. Hollinger, Ph.D.

28 DIGITAL DIALOGUE Quality Drives the Value of Information By Jacque Brittain, LPC

40 EVIDENCE-BASED LP Who Do We Watch and How Do We Respond? By Read Hayes, Ph.D., CPP

52 CERTIFICATION How Will You Be Measured? By Gene Smith, LPC

62 MY TURN The Moral, Societal, and Legal Obligation for Prevention By Adam Smith, CFE, CFI

65 SOLUTIONS SHOWCASE - March Networks - InstaKey Security Systems - Tyco Retail Solutions

68 INDUSTRY NEWS - RFID, EAS Standard Set - Venezuela Takes over Retailers; Mandates Low Prices By Robert L. DiLonardo - Dennis Gillette: More Than a Salesman and a Gentleman By Kevin Lynch, LPC

69 CALENDAR 71 PEOPLE ON THE MOVE 71 ADVERTISER DIRECTORY 72 PRODUCT SHOWCASE 73 VENDOR SPONSORS 74 PARTING WORDS Powered by Excellence By Jim Lee, LPC