NOVEMBER From the Heart Newsletter

AMERICA’S PREMIER HOSPITAL GIFT SHOP SOLUTION ...for over 40 years!

MARKETPLACE GIFTS FASHION

fromtheheart

NOVEMBER 2022

MONTHLY NEWSLETTER

Gifts:

Anna Marissa M om

Dean

®

November 14th - 20TH

Yang Wei

Chris

D ai s y

Lakshmi Shawna OR Crew Amir Vega Family

CELEBRATE WITH HUGE HOLIDAY SAVINGS!

INSIDE: QUARTERLY BUSINESS

FEATURED PRODUCTS:

MEET RUDY CORTEZ,

REVIEW: REGIONAL VPS

GIFTS & DECOR TO GET YOU

OUR WEST REGION

WEIGH IN ON 4TH QUARTER

IN THE HOLIDAY SPIRIT

DISTRICT MANAGER

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As we go through the two-day QBR meetings, the sharing of best practices is so incredible that post meeting you can just feel the energy during our team calls. We all learn from individual wins and opportunities and to have a forum where we can share and learn together is priceless. Team Central will continue to grow and learn to build an amazing business and culture that will foster growth at every level in the region.”

Tracy Sinnott, Regional VP of Operations

Central Region for Lori’s Gifts

EARLY November 14th - 20TH

Enjoy an

entire week of great deals at Lori’s Early Black Friday Sale — and skip the crowds!

WEDNESDAY

NOV. 16 ONL Y

999

SALE

$

NOV. 14-20

REGULAR $19.99 EA

Altec Lansing No compou

nd discoun

EARLY

MONDAY NOV.

14 ONLY

The “holiday hustle” has begun! Let Lori’s de-stress your shopping season so you can enjoy celebrating.

Our shops have thousands of quality gifts, gadgets, toys, clothing, accessories, fragrance, decor and treats.

Save on stocking-stuffers and gifts they’ll love — without even having to leave work!

00 5 SAL4-2E0 NOV. 1 ces la k c e N d n a s g in R l ia it In $

d time only.

ies last. Limite

unts. While suppl

No compound disco

EARLY

ts. While supp

REGULAR $19.99 EA

s.

See store for detail

TUESDAY NOV.

15 ONLY

lies last. Lim

ited time only

1499

$

REGULAR $44.99 EA

NOV. 14-20

Kenneth Cole Body Spray 3 Pack No compound disco

unts. While suppl

ies last. Limited

time only. See

store for details.

Sets

LORISGIFTS.COM

THURSDAY NOV. 17

$

SAL-2E0 NOV. 14

ONLY

999 REGULAR $29.99 EA

Fit, Mind & Body Massage Gun nts. While supplies

No compound discou

last. Limited time only.

.

See store for details

0

NDAY NOV. 2

18 - SU FRIDAY NOV.

5

$

00 REGULAR $19.99 EA

Sets LG Box Jewelry $

14

open Saturday

1999 REGULAR $39.99 EA

LaTerre Box Purse $

99

REGULAR $24.99 EA

ets New Pajama S Not all locations

2

for details.

EARLY

$

SALE

Mini H2O

. See store

and Sunday. No

Sets

1999

REGULAR $59.99 EA

t

Cacharel YES I AM Gift Se ed time only.

lies last. Limit

unts. While supp

compound disco

See store for

details.

E Q UART E R LY B U S I N E S SHAR P SS REV V RI’S O IEW U L practices and Lori’s Gifts District and Regional

P D AT E how to incorporate them into the Managers and Leadership Team members came together in the second week of October for the company’s Quarterly Business Review. A meeting was held for each of the company’s three national regions, West, Central and East. The QBRs each kicked off with a recap of the third quarter, which proved to be the company’s most successful quarter since the beginning of the COVID-19 pandemic. In addition to a review of Q3, Regional VPs focused on stores that were underperforming and created an action plan for each one. The Leadership Team, RVPs and District Managers discussed best practices and shared success stories. East Regional VP of Operations, Eric Harrison said, “We identified opportunities and

shared best

Holiday season. The QBR was a great opportunity to measure our success in the last quarter and to prepare for a stellar 4th quarter!”

Teams dove deeply into Operations upates, with a focus on merchandising cleanup and refreshment.

New Plan-O-Grams were presented to achieve better uniformity and cohesion throughout stores in every district. Feedback has been very promising from preliminary marketplace resets.

Lori’s recent QBR set the tone for a productive and profitable 4th quarter. Together, teams identified the best aspects of performance, addressed underperformance, shared best practices and operational goals, and channeled the information into actionable solutions for a strong fall and winter.

FIELD LEADERSHIP Rudy Cortez has over 14

Central Region QBR Meeting

N OVEMBER ANNI VE RSARI E S HAPPY ANNIVERSARY, Lori’s team members!

Thank you for your years of valued service.

Khamika Sharp Chelsie Sanchez Samantha Barnes David Cox Santiago Cisneros Sandi Oakley Beth Cultrera Christopher Williams Marilyn Daniels Sydatrius Hall

3 Years 3 Years 3 Years 3 Years 3 Years 3 Years 3 Years 5 Years 15 Years 20 Years

years in muti-unit business management experience in both big box stores and specialty retail. Rudy joined Lori’s Gifts in August of 2018 overseeing Idaho, Utah, New Mexico, Colorado, Arizona, and West Texas markets.

Rudy said, “We’re a team focused on solving the needs of our guests and we rely on our employees to solve those puzzles.” He is proud that his team is dedicated to building customer relationships with a positive attitude and passion for providing an excellent instore experience. He believes that one of the most rewarding aspects of the job is helping people. He said, “This means that every time a guest buys a product from us, they are telling us that we have met their needs that day better than anyone else. They are saying that by being there we have fulfilled a need and provided satisfaction, delight, and joy.”

LORISGIFTS.COM

3

Lori’s Gifts, Inc.

8400 Belleview Dr. Suite 255 Plano, TX 75024

MARKETPLACE GIFTS FASHION

®

The Team and I are so proud to be able to present this check to the Auxiliary. The nurses that run the neonatal transports are true heroes! We are looking forward to another in-store event like this one to continue to support these efforts.”

Jessica Brunelle, Lori’s Central District Manager CT, MA, ME, NY, RI

Below L to R: Store Manager Lisa Field, Hospital Auxiliary President Nazrin Dixon, Lori’s District Manager Jessica Brunelle, Director of Volunteer Svcs. Stacey Coventry

Lori’s Gifts partnered

with the Northern Light Eastern Maine Medical Center Auxiliary to raise funds for a new neonatal transport ambulance. As the only Level 3 NICU hospital North of Portland, the need for a safe, smooth ride for critically ill infants was essential. Lori’s “Round Up at at the Register” program was deployed at the Store Manager Lisa Field holds Store # 397 gift shop, and a Round Up for Miracle 2 sign in Bangor, Maine’s Northern Light Eastern Main Medical Center. helped raise nearly $1500 in change in just a few months. All funds raised will support the Auxiliary’s efforts to earn $125,000 for the purchase of the “Miracle 2” ambulance.

Lori’s District Manager, Jessica Brunelle, learned

of the need for Miracle 2 at a “Lunch & Learn” with Auxiliary President Nazrin Dixon and Volunteer Services Director Stacey Coventry. Store Manager Lisa Field and Salesperson Maggie DionneTyler and many kind donors are doing their part to save infant lives.

LORI’S GIFTS, INC.

.

(972) 759-5000 www.lorisgifts.com 8400 Belleview Dr. Suite 255 Plano, TX 75024

MARKETPLACE GIFTS FASHION

®