DECEMBER 2022 From the Heart Newsletter

AMERICA’S PREMIER HOSPITAL GIFT SHOP SOLUTION ...for over 40 years!

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fromtheheart MONTHLY NEWSLETTER

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DECEMBER 2022

HONORING OUR TEAM MEMBERS & VOLUNTEERS AN EMPLOYEE APPRECIATION CELEBRATION

INSIDE: CELEBRATING OUR

MEET DAN KUEHN,

AN ILLINOIS TEAM

LORI’S TEAM MEMBERS

OUR EAST REGIONAL

MEMBER RECEIVES

AND VOLUNTEERS

DISTRICT MANAGER

SPECIAL RECOGNITION

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During this time of year, it is the perfect occasion for us to pause and reflect on the contributions of all our Team Members and volunteers who on a daily basis strive to enhance the lives of those

around them. For all their efforts, we are truly grateful.”

Jeff Gloor, Senior Vice President of Operations

Lori’s Gifts, Inc.

m a e t r Ou bers make so mem holidays the

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LORISGIFTS.COM

O U R L OR I’S T E A M M E M B E G N I T A R RS & V O LU N CELEB TEER All year long, Lori’s Gifts team programs, Lori’s

S Employee special a celebrate will members and volunteers strive to bring comfort and joy to hospital staff, patients and visitors. This winter is especially exciting, because for the first time since the pandemic began, Lori’s shops are able to fully celebrate the holidays. Team members have been busy as elves decorating their shops, marking, merchandising and replenishing stock, and helping customers select just the right gifts for their loved ones and co-workers.

Appreciation event during the holiday season. In addition to extra badge credit (which can be spent in the shops), all 774 team members plus all gift shop volunteers will enjoy an Employees Only Sale with discounts of 50% off of regularly priced items.

Lori’s employees pour their hearts into serving others, and that’s why our shops are the heart the hospital. Employee appreciation during the This year, as Lori’s workers stay busy “making holidays is one of the best annual opportunities spirits bright,” we want to show them how much they mean to us, and how their efforts are deeply for managers, company leadership, and HR to reinforce appreciated. So, in addition to our the importance of every team member. Recognition and

appreciation are top drivers of employee happiness and regular recognition and

satisfaction. Lori’s is blessed with the best team members, rewards

and we want them to stay with us, and stay happy.

FIELD LEADERSHIP

D EC E MBER ANNI VE RSARI E S HAPPY ANNIVERSARY, Lori’s team members!

Thank you for your years of valued service.

Claudia Ames Samantha Darwin Thomas Drewes Lilia Harrison Patricia Prunty Michele Ramirez Sabine Van Schaik Melody Kispert

3 Years 3 Years 3 Years 3 Years 3 Years 3 Years 3 Years 10 Years

Dan Kuehn came to Lori’s with over 20 years retail experience from prior roles with Borders Book and Music and Dicks Sporting Goods. His role as a District Manager began with stores in Washington, DC and Virginia, and now includes Baltimore and Pennsylvania.

Dan was drawn to Lori’s small-company feel, though the company is the nation’s leader in hospital gift shops. He said, “When you need to get something done for a store or hospital, you can easily contact that person directly at Lori’s Headquarters.” Dan is proud that Lori’s is a growing company, saying, “We continue to add stores every year as hospitals learn about what we can offer them.”

What Dan truly enjoys about Loris is its people. He said, “I get to work with Store Managers that have been with Lori’s for over 25 years. They love working with the Hospital staff, and often know exactly what new items will be of interest to them.” Dan loves that his team is very compassionate. Customers are often in the store for a gift for a loved one in the hospital, or perhaps for the birth of a new family member, and his team is always ready to try and find the perfect gift for them. Dan invites others to join a winning team, saying, “With all the new stores we’ve opened, we’ve had plenty of opportunities for new leaders to join our team and learn from our wonderful leaders.”

LORISGIFTS.COM

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Lori’s Gifts, Inc.

8400 Belleview Dr. Suite 255 Plano, TX 75024

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I just wanted to tell you how wonderful your team here at Memorial is. Diana is amazing. She is personable, kind and the right personality to serve patients. She is really, really great, and I am so happy she is back at Lori’s Gifts at Memorial. She is building such a great team. Patients, visitors and colleagues are all very happy to take a break from their day for a little retail therapy.”

- November 1, 2022 Ginny Evans, Director of Hospitality/Patient Experience, Springfield Memorial Hosp.

Springfield, IL

R ILLI O F N IO

NIT G O C RE Lori’s Store Managers

ell (left) , Diana Russ (right) er ag an M 1 Store 54 ella Scott Assistant Z and Sales

receive positive recognition from hospital executives regularly.

In early November, Lori’s District Manager Haley Benson received an email from Ginny Evans, Director of Hospitality and Patient Experiences at Springfield Memorial Hospital in Illionois. The email praised the gift shop’s Store Manager, Diana Russell, for her ability to connect with and serve hospital patients and visitors.

NOIS TEAM MEMBER

Ms. Evans complimented the entire gift shop team, and went on to state that “Patients, visitors and colleagues are all very happy to take a break from their day for a little retail therapy.”

The email was forwarded to Lori’s Central Regional VP of Operations, Tracy Sinnott, who agreed with DM Haley Benson that great feedback about Lori’s teams and managers is inspirational, and worthy of sharing.

Congratulations to Diana and team!

LORI’S GIFTS, INC.

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(972) 759-5000 www.lorisgifts.com 8400 Belleview Dr. Suite 255 Plano, TX 75024

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