The NSW Strata Magazine | November 2023

The NSW

STRATA MAGAZINE NOVEMBER 2023

Can an owner remove plants they planted on common property ten years ago?

Page 14 | Premium Strata

NSW Government: Expanding on child window safety regulations Page 20 | ASQB

Should the owners corporation pay for the replacement of my kitchen?

Page 32 | Khoury Lawyers

About Us LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.

As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.

Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.

Meet the team

Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013.

With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.

Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ. Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.

Nikki Jovicic Owner / Director

Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.

Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.

Liza Jovicic Sales and Content Manager

Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine.

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Contents 4 Is the OC required to have an agreement with the letting agent?

20 NSW Government: Expanding on child window safety regulations

Matthew Jenkins, Bannermans Lawyers

6 Am I legally obliged to tell our strata manager I have a mortgage?

Tim Sara, Strata Choice

8 Unlock your Buildings Value by Converting Surplus Spaces into Valuable Assets Asset Strata Valuers

10 Does a strata insurer handling a claim have a ‘duty of care’ to the lot owner?

Tyrone Shandiman, Strata Insurance Solutions

12 Water ingress and leak detection BCRC

14 Can an owner remove plants they planted on common property ten years ago?

Leanne Habib, Premium Strata

16 What are our legislated requirements for fire safety compliance?

Rob Broadhead, 2020 Fire Protection

18 Approval process for payment of owners corporation invoices Leanne Habib, Premium Strata

Anthony Shakar, ASQB

22

Setting New Standards CPR Facade Upgrade Specialists

24 Is there a time limit on retrospective approval?

Leanne Habib, Premium Strata

26

The height of leadership in safety Tim Kurniadi, Paynter Dixon

28 Is an outbuilding insurable if it does not appear on the strata plan?

Tyrone Shandiman, Strata Insurance Solutions

30 How Foodifox is changing the food delivery game for residential buildings Foodifox

32 Should the owners corporation pay for the replacement of my kitchen?

Pierrette Khoury, Khoury Lawyers

34 BBQs, Pools, Gyms, Summer! Get your By-laws Right!

Adrian Mueller, JS Mueller & Co Lawyers

36 Pet Lovers Rejoice - NSW Government to Ban Fees for Pets in Strata Strata Community Association NSW

40 The NSW LookUpStrata Directory

Thanks to our sponsors

Is the OC required to have an agreement with the letting agent?

Our caretaker is also an onsite letting agent. An agreement exists for caretaking, however, there isn’t an agreement for the letting agency. Is the OC required to have an agreement with the letting agent?

Our caretaker is also an onsite letting agent who operates onsite and uses common property. An agreement exists between the caretaker and owners corporation for caretaking, however, there isn’t an agreement for the letting agency. Does this leave the owners corporation financially and legally vulnerable? Is there a legal requirement for an agreement between the owners corporation and the letting agent?

Though not a requirement, an agreement protects the onsite letting agent and the owners corporation.

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There is no common law that requires an onsite agreement between the owners corporation and the letting agent. However, it is highly advisable to have an agreement in place setting out the rights and responsibilities of the owners corporation, letting agent and the use of common property. This protects both the onsite letting agent and the owners corporation. There are likely further issues that need to be considered, such as insurance issues, particularly public liability insurance.

Similarly, if the letting agent is using parts of the common property for their caretaking duties, it is advisable to have an agreement in place. If they own a lot in the strata scheme, it would be by way of by-law. If they do not own a lot, it could form part of the caretaker agreement or be in the form of a lease or licence.

Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au READ MORE HERE

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Am I legally obliged to tell our strata manager I have a mortgage?

Our new strata management company requested financial details about lot ownership.

Am I legally obligated to tell them whether the property is mortgaged?

We have a new strata management company.

They have sent owners a letter to update their current information, including the details of the financial status of ownership, i.e. is the property owned or mortgaged? If mortgaged, who is the loan with? If the mortgage has been discharged, what is the date of discharge?

This information is private and has nothing to do with our property’s management. I do not wish to give this information. Am I legally obligated to tell them?

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Secretaries or strata managing agents often remind owners to provide legally required accurate information.

The reason for this? There are over 80 references in the Act where mortgagees are required to be given notices or can be jointly liable. In this article, I will refrain from attempting to explain all of these requirements.

When a person or corporation takes ownership of a lot in a strata scheme, they are required to give notice of this under section 22 of the Strata Schemes Management Act 2015 (NSW) (‘the Act’).

From time to time, owners may forget to provide certain information that is supposed to be provided and recorded on the strata roll of a strata scheme. It is, therefore not uncommon for a secretary or strata managing agent to write to owners to remind them to provide accurate information that is supposed to have been given under law.

That notice (known as a “strata interest notice”) ultimately gives that person the right to vote in meetings and generally to be recognised as an owner in the strata scheme.

Specifically, the legislation states, “the strata interest notice must specify the following information and, if the interest is a mortgage, include confirmation by the mortgagor or be verified by statutory declaration of the mortgagee”.

For more information about the specific details an owner must give, we refer to section 22 of the Act. Tim Sara | Strata Choice tsara@stratachoice.com.au READ MORE HERE

It is, therefore, incumbent on an owner to provide this information, and it is usually provided by conveyancers during the sales process.

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Unlock Your Buildings Value by Converting Surplus Spaces into Valuable Assets

The conversion of excess space in strata buildings is an innovative way of converting unused space into valuable, saleable assets. Owners Corporations (OC’s) facing rising costs or needing to complete major renovation projects may need to look at ways to make additional revenue.

The conversion of surplus space (either roof, basement, air space or excess land) can make significant revenue for OC’s.

Conversion Options For Development Air Space Development Building new housing or extending existing housing on top of apartment blocks.

Roof Space Conversion Converting roof space into additional apartments, attics or extensions to existing lots.

Basement Conversion Converting basement or subfloor space into additional apartments or extensions of lots.

Excess Land Conversion Converting excess land (gardens, parking lots or common areas) into additional apartments, extensions to existing lots, new parking lots or EV solutions.

Motivations Behind Space Conversion 1. Additional revenue to cover increasing running costs (insurance premiums, maintenance, capital expenditure, etc) 2. Creating funds to cover building upgrades, restoration, major renovations, maintenance projects or climate-proofing existing buildings to deal with rising temperatures / increasing storm activity.

3. Upgrades that reduce overall strata costs – adding solar panels, battery technology, more efficient electricity options, heat pumps etc 4. Prevents older buildings becoming derelict or dormant because they don’t have enough in their capital works funds.

5. As an income producing activity for the Owners Corp (OC). Profits made can be saved for paying admin costs and upcoming capital works costs.

CONTACT US

P: 1800 679 787

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W: www.assetstratavaluers.com.au

E: workorders@assetstratavaluers.com.au

Conversion Case Studies Example 1

Example 2

Car Park Conversion A Sydney apartment building converted garden beds and the excess land of a small ex-rubbish building (total area of 32m2) into 4 additional car parking spaces that were sold to existing owners.

Roof Space Conversion – Balcony & Rumpus addition OC sold the roof space to a top-floor apartment who added a rumpus room and balcony to their existing lot which captured water views.

Feasibility Estimates

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Asset Strata Valuers are experts in providing Feasibility Studies that highlight how OC’s can generate income by converting excess space.

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9

Does a strata insurer handling a claim have a ‘duty of care’ to the lot owner?

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The remediation of damage from an incident requires the lot owner to vacate their premises for repairs. Does the strata insurer handling the claim have a ‘duty of care’ to the affected lot owner?

In the context of an insurance claim, insurers and their contractors have a duty of care.

Duty of care is an obligation imposed on individuals and organisations to take reasonable measures to prevent foreseeable harm or injury to others.

In the context of an insurance claim, insurers and their contractors have a duty of care.

Legal claims associated with duty of care and negligence can be highly nuanced and are considered on a case-by-case scenario by legal professionals and judges (if the claim ends up in court). Claims are never black and white, and legal liability will vary based on the circumstances. The outcome of such claims depends on various factors, including policy terms and conditions, foreseeability, reasonable care, proximity, breach of duty, causation, statutory duty and contributory negligence.

It’s crucial to understand that while the standard of care imposed on insurers is high, it is not unlimited. Policyholders also bear a responsibility to take reasonable measures to prevent foreseeable harm or injury and mitigate damage to the best of their ability.

If you believe the insurer has breached their duty of care, depending on the severity of the issue, you should first raise concerns with the insurer. In some cases, referring your concerns through the dispute resolution process may be appropriate. In more complex or severe circumstances, it may be appropriate to seek legal advice.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au READ MORE HERE

WATER INGRESS AND LEAK DETECTION With fluctuating weather patterns off the back of El Nino and related forces presented by ‘mother nature’, apartment buildings are left vulnerable to potential risks. As the risks of water damage continue to rise, strata managers find themselves at the forefront of mitigation efforts. By implementing proactive measures, fostering clear communication, and navigating legal and financial complexities, they play a crucial role in safeguarding both properties and residents.

This is where accurately identifying water ingress and leak detection becomes such a critical process in strata buildings, particularly in maintaining the asset integrity and preventing major losses.

Understanding the tracking ability of water is important when addressing the initial steps to any report of water ingress and leaking.

The risk of water ingress in strata buildings is associated with the likelihood of water tracking within or between multiple units, and the subsequent impact water leaks can have across multiple units.

With such risk being multifaceted in nature, determining the root cause of the water ingress is essential in maintaining and preserving the integrity, safety, and value of a building. It’s a proactive step that when performed by remedial building consultants, not only addresses immediate issues, but also assist in assessing any unforeseeable and future liabilities with the asset.

Leveraging onsite inspection and specialised Non-Destructive Testing (NDT) methods, the

BCRC team have an in-depth understanding of water tracking and its root cause in a strata building. This includes analysing the influencing factors when considering the presence of porous building materials, the type of construction and engineering methods, through to the environmental and scientific principles involved.

Specialising in waterproofing, BCRC senior building consultant Chris Zervos, explained the company’s unique SMART Inspect approach and the integral role it plays when managing water ingress and leaks.

“BCRC’s proprietary Smart Inspect is a forensic analysis, survey and testing methodology that generates a detailed report that provides accurate data and evidence with respect to any future maintenance, statutory warranty, and insurable/uninsurable liability.

“It essentially paves the way for any repair options, from low-cost temporary repairs or maintenance, to highly complex and innovative remedial methods. Choosing the most appropriate remedial option is critical to preserving the useful life of an asset, minimising risk and reducing costs (both repairs and ongoing maintenance).”

Mr Zervos added that BCRC’s preferred NDT method depends on the specific circumstances and the nature of the water ingress and leak you’re experiencing. “It’s often best to consult with a member of our team to help determine what method is most suitable for your specific building.”

Some of BCRC’s recommended NDT services for water ingress and leak detection in strata management plans include: Visual Inspection: A visual examination of potential problem areas can often reveal obvious signs of water intrusion. This includes looking for stains, discoloration, or warping on walls, ceilings, and floors.

Infrared & Thermal Imaging: This technique uses infrared cameras to

detect temperature variations. Water often cools the surface it contacts, so a thermal imaging camera can help identify areas where moisture is present.

Electronic Moisture Meters: These devices measure the moisture content of materials like wood, drywall, and concrete. They can help pinpoint areas where moisture levels are higher than normal.

Tracer Dyes: Dyes can be added to water, which help trace the path of a leak. These are particularly useful for identifying the source of leaks in systems like plumbing.

Dye Testing: Similar to tracer dyes, this method involves introducing a coloured dye into a system. The dye will flow with the water and exit through any leaks, making them visible.

Ultrasonic Testing: This method uses sound waves to detect the sound of water leaking.

It’s particularly useful for finding leaks in pressurised systems.

Hydrostatic Pressure Testing: This involves applying water pressure to a system to check for leaks. It’s often used for testing the integrity of structures like basements and underground tanks.

Ground Penetrating Radar (GPR): GPR uses radar pulses to image the subsurface. It can detect anomalies in the structure that may indicate the presence of water.

CCTV Inspection: In the case of sewer and drainage systems, sending a camera down the pipes can help identify cracks, breaks, or blockages that may be causing leaks.

Acoustic Sensors: These sensors are placed on surfaces and listen for the sound of water escaping. They can be used to detect leaks in pressurised systems.

Capacitance Sensors: These sensors detect changes in the electrical capacitance of materials, which can be indicative of moisture levels.

LEARN MORE

BUILDING AND DURABILITY CONSULTANTS If your residential complex suffers from water leaks, corrosion, concrete cancer, cracking, magnesite or non-compliant cladding, then it’s time to bring in the technical experts. From seaside suburbs to city centres, construction materials and durability consultants BCRC have diagnosed and solved building defects for some of Australia’s major urban developments for the over 30 years.

We collaborate with strata managers, insurers, and legal representatives to thoroughly investigate, report and propose cost-effective solutions for addressing building defects, property damage, and serviceability issues. Our aim is to offer the most practical and economically efficient remedy possible.

We offer a suite of services Remedial management services

Inspection and structural material analysis

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Contact BCRC today to learn more about our remedial management and consulting services.

02 9131 8018 sydney@bcrc.com.au www.bcrc.com.au

Can an owner remove plants they planted on common property ten years ago?

Irrespective of having planted them, the owner is damaging the plants on the common property by removing them.

Check the by-laws applicable to your scheme. Most strata schemes have a standard by-law to the effect that:

3 Damage to lawns and plants on common property An owner or occupier of a lot must not, except with the prior written approval of the owners corporation— a. d amage any lawn, garden, tree, shrub, plant or flower being part of or situated on common property, or b. use for his or her own purposes as a garden any portion of the common property.

Irrespective of having planted them, the owner is, in fact, damaging the plants on the common property by removing them. Also, they are using/have used the garden as their own in breach of the above by-law.

One long term owner has been removing plants from the gardens. They say they planted them many years ago, so they have a right to remove them.

How do we stop this?

We are a self-managed block of 4 units.

A unit owner who has resided here for about ten years is removing plants from the common gardens. They claim they planted these plants when moving in and believe they have the right to uproot them and give them away.

Do these plants belong to the owners corporation? These established plants are worth quite a few hundred dollars. The owner will not stop until they have removed all the plants. How do we stop this?

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The owners corporation should consult its lawyers to determine whether they wish to enforce the by-laws and what remedies they have in the circumstances.

Leanne Habib | Premium Strata info@premiumstrata.com.au READ MORE HERE

What are our legislated requirements for fire safety compliance?

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What are our legislated requirements for fire safety compliance? We feel overserviced and overcharged.

We are a 47 lot NSW strata scheme built in the 1980s with a community centre.

What are our legislated requirements for fire safety compliance? We currently have: • Monthly inspections of the sprinkler and pump • Annual smoke detector checks (each unit plus the community centre)

Separate invoicing is not the norm in strata.

Most often, it’s a fixed fee for all testing on an annual basis and often includes the fee for the Annual Fire Safety Statement assessment. The only separate items should be the 5 yearlies and any repairs. That said, it comes down to the contract terms the owners have agreed to.

Separate invoicing for each service is common in facility management and government contracts.

Rob Broadhead | 2020 Fire Protection rob.broadhead@2020fire.com.au READ MORE HERE

• Annual fire hydrant flow test • Annual fire safety inspection and statement • Five yearly service schedule for the fire hydrant system • Each inspection/visit is invoiced separately and done at different times.

We feel over-serviced and therefore overcharged but need confirmation whether this aligns with legal requirements.

In NSW, AS1851-2012 is not enforced in legislation until February 2025, but that should be irrelevant as the owners are and always have been required by law to maintain all essential services on site.

Regarding the below, Australian Standard AS1851-2012 outlines exactly what the owners should do. It includes all the dot points you mention and likely more.

In NSW, AS1851-2012 is not enforced in legislation until February 2025, but that should be irrelevant as the owners are required and always have been by law (both Strata Act and EP&A Reg) to maintain all essential services (fire equipment) on site.

AS1851-2012 is the current and only code for maintaining fire services, so it would be hard to argue a case for not using it.

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Approval process for payment of owners corporation invoices How many members of a strata committee are needed to approve payment of an owners corporation invoice?

It depends on the setup for your particular scheme.

It depends on the setup for your particular scheme. Often, the treasurer alone approves payment. The strata committee sometimes arranges for the strata management company to pay invoices only once the strata committee, by majority, approves payment.

Further, the strata committee may be limited to a maximum expenditure that may be incurred without referral to a general meeting of the owners corporation.

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But in saying the above, incurring the expenditure requires a resolution of the owners corporation or strata committee, depending on the subject item. The above refers to processing payment of an invoice for expenditure already approved by the owners corporation or strata committee as required.

Leanne Habib | Premium Strata info@premiumstrata.com.au READ MORE HERE

NSW GOVERNMENT

EXPANDING ON CHILD WINDOW SAFETY REGULATIONS

This article is brought to you by

ALL THINGS WINDOWS AND DOORS

The NSW Planning Department proposes making it mandatory to install window safety devices in Torrens and Company title residential dwellings.

A

s members of the strata industry will already be aware, a statutory review of the Strata Schemes Development Act 2015 and Strata Schemes Management Act 2015 (the Act) was recently completed, with a bill expected to go before Parliament imminently.

As part of this review, a recommendation has been put forward that the law mandating child window safety devices be amended to make it clear that it is an owners corporation responsibility to ensure child window safety devices are maintained in compliance with the Management Act.

Industry feedback indicated that while compliance rates appear to be reasonable, there is a lack of clarity around who is responsible for the ongoing maintenance of the devices once installed. It was also suggested that there needs to be a form of compliance monitoring by owners’ corporations, such as conducting annual checks similar to fire safety checks, combined with further oversight by NSW Fair Trading to ensure that the audits were occurring.

In addition to the above statutory review, however, The NSW Department of Planning has also proposed some changes to its regulations for window safety. The aim of this proposal is to further protect children from window falls in NSW homes and would extend the child window safety legislation to cover high risk windows in Torrens title and Company title dwellings. Currently, requirements for window safety devices only apply to high-risk windows in apartments covered by strata schemes, and homes built since 1 May 2013 (bedrooms only).

Tragically, there continues to be many incidences of children falling from windows, with the outcome usually being that serious head injuries are suffered, and sometimes even death.

In the lead up to Summer, these proposed changes serve as a good reminder to take action and help prevent future incidents through regularly maintained and assessed window safety devices.

The persisting issue here is that many falls are still occurring from windows that are not captured under the current strata legislation, and therefore do not have the appropriate window safety devices installed on them. So, in response, the NSW Deputy State Coroner has recommended stronger safety requirements for ALL windows to stop this.

Article by Anthony Shakar ASQB - Managing Director

Historically, the NSW Government has acted to implement coronial recommendations such as making it mandatory to install smoke alarms and swimming pool fences where statistics show that safety devices can mean the difference between life and death.

To introduce the window safety changes, it has been proposed that amendments should be made to the Environmental Planning and Assessment (Development Certification and Fire Safety) Regulation 2021 – also known as the DC&FS Regulation.

The changes would require ALL homeowners to install safety devices on high-risk windows in most types of homes, such as houses and townhouses, and including older homes.

While options to achieve and monitor compliance are still being assessed, it has been established that current measures are not adequate, and that all homeowner communities play a vital role in protecting the safety of young children around windows.

ASQB is proud to be Australia’s leading window safety compliance specialists.

Visit our website for more information WWW.ASQB.COM.AU

WINDOW SAFETY COMPLIANCE WINDOW AND DOOR REPAIRS WINDOW AND DOOR REPLACEMENTS

ASQB is proud to be Australia's leading child window safety experts, servicing all greater Sydney. Having installed child window safety devices in over 100,000 homes, we have been at the forefront of window safety compliance since legislation was introduced in 2013.

We understand the importance of keeping children safe around high-risk windows, and are committed to helping strata managers, owners’ corporations, and building and property managers meet their ongoing legal obligations.

Contact us for a quote www.asqb.com.au

Sources: NSW Government Report on the statutory review of the Strata Schemes Development Act 2015 and Strata Schemes Management Act 2015 NSW Department of Planning -Amendments to Window Safety Regulation -Window Safety in Homes – Discussion Paper Links to the above sources can be found at: https://www.asqb.com.au/child-window-safetycompliance

Setting New Standards

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Our revolutionary PEARS™ process saves tens of thousands of dollars in costs. Better still, our unique systems are completely scaffold-free™ and hassle-free. That means no noise as our process is whisper quiet, no security issues as we remove the risk of strangers utilising scaffolding to access your home or building, quicker turnarounds (by up to 40%) to complete works and overall, less stress and interruption to owners or business.

Repainting Your building is a BIG Decision Façade restoration/renewal need to occur for any number of reasons: Exposure to the elements, poor construction, age and general wear and tear can all play contributing parts to structural and aesthetic issues with your building.

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Is there a time limit on retrospective approval?

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If a lot owner installed an air conditioning system without approval in 2013, can the owners corporation ask for retrospective approval in 2023? Is there a time limit on retrospective approval?

The owners corporation can and should seek retrospective approval if an owner wishes to keep the unauthorised alterations.

So, the owners corporation can and should seek retrospective approval if an owner wishes to keep the unauthorised alterations or additions. The owner should also assume responsibility for the obligation to maintain and repair the air-conditioning works.

Leanne Habib | Premium Strata info@premiumstrata.com.au READ MORE HERE

Generally, the owners corporation is responsible for ensuring any unauthorised alterations or additions to the common property made by an owner are removed and the common property made good.

25

The height of leadership in safety

In this new era of accountability, owners corporations are engaging remedial builders with leadership prowess in safety.

Two professional abseilers are suspended 34 storeys above ground. A rescue drill is unfolding under the watchful gaze of expert trainers.

Paynter Dixon is hosting the training session in a high-rise residential tower where the company’s Remedial division is overseeing façade repairs.

Continuous improvement Senior Project Manager, Alex Cordina, views the exercise as a partnership in continuous improvement: “Safety is always a priority of our work with subcontractors.”

“A growing number of subcontractors are developing rope access as a capability of their business rather than outsourcing to an external provider.

“As a tier 1 remedial builder with leading safety credentials, Paynter Dixon has the means to support learning and growth in our subcontractor network.

“Continuous improvement in safety is vital because it makes us more aware of our surroundings. We are in a better position to identify unsafe practises, and to work in ways that strengthen safety.”

WATCH VIDEO Systematic approach

Tougher enforcement

Construction Manager, Paul Gangemi, says the training reflects Paynter Dixon’s ‘systematic approach’ to construction.

Following a string of injuries and deaths on work sites earlier in the year, enforcement agencies have promised ‘tougher than ever’ penalties for responsible parties that fail to meet their Workplace Health and Safety obligations.

“As the principal contractor our processes are reliant on documentation, from preparing methodologies to checking subcontractor documents and conducting audits.

”

We have an obligation to ensure the correct processes are in place.

Today’s training provides an opportunity to see the documented process carried out.

”

NSW Minister for Work Health and Safety Sophie Cotsis sent a clear message in August: “[All builders] can expect a visit from a Safe Work inspector who will throw the book at anyone breaking the law.”1

Learn more about Paynter Dixon’s specialist remedial services for strata clients.

1

abc.net.au, 3 August 2023

Tim Kurniadi Remedial Sector Lead, Paynter Dixon tim.kurniadi@ paynterdixon.com.au

The NSW Building Commissioner, David Chandler, is also conducting work site inspections in partnership with Safe Work NSW, promising to shut down projects with serious violations.

paynterdixon.com.au

Is an outbuilding insurable if it does not appear on the strata plan?

Our strata plan does not include the structure on common property that houses our bins.

Is this structure insurable if it’s not on the strata plan?

I have discovered that a recycling bin structure on the strata common property lot is not registered with the NSW Land Titles Office. I requested a copy of the strata plan, and the masonry structure housing recycling bins is not included.

Is this structure insurable (property and persons), given that it is not legally registered or represented on the strata plan?

Refer to the definition of “insured property” or “building” under a strata policy to understand the nature of the cover.

There is no specific requirement under a strata policy requiring a recycling bin structure to be on the strata plan for cover to apply.

Strata policies cover ‘outbuildings’ as part of the building insurance, and we would expect the policy to respond provided an exclusion does not apply, including if the recycling bin structure is an illegal installation.

I recommend reading the definition of “insured property” or “building” under a strata policy to understand the nature of the cover.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au READ MORE HERE

The Strata Collective.

Where People Matter.

The Strata Collective was formed with a simple goal – to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.

We are a next generation Strata Management business that you can count on.

Find out more about our award-winning services at thestratacollective.com.au

How Foodifox is changing the food delivery game for residential buildings Picture this: You’ve just finished a residential meeting where tenants were 100% happy with how the building is managed and no complaints about excess foot traffic or security risks were uttered. This can easily become a reality with Foodifox.

United by their love of food, Shawn Yi, Tangent Wong and Tim Pagram developed innovative thermal lockers for food delivery services and consumers. These thermal lockers are taking residential buildings and commercial spaces by storm, providing seamless convenience for food ordering residents and additional safety to the building.

We chatted with Co-Founder and CSO Tim Pagram about how Foodifox can benefit both residential building owners and residents.

1. For those that don’t know, what is Foodifox? And how does it work?

Tim: In a nutshell, Foodifox is a thermal food delivery storage solution for residential and commercial buildings. We designed the lockers to reduce the challenges often associated with food delivery, such as cold or stolen food (for residents) or tenant complaints (for building managers).

2. What is Foodifox doing to support building residents?

We conducted a survey with high-rise tenants and discovered that 40% had received cold or damaged food. Meanwhile, 37% of respondents shared that they often meet their drivers on the street due to their unwillingness to meet them at the door of their building.

Foodifox is bridging tenant and delivery driver gap, as our thermal lockers are incredibly easy to use. Residents order their meal via their favourite food app. Delivery drivers simply put it in an allocated locker and the resident will receive a text to say that their food is ready. The resident then goes downstairs and collects their securely stored meal from their Foodifox locker.

Nowadays, convenience and safety aren’t nice-to-haves – they’re mandatory for food delivery services. Foodifox thermal lockers addresses this need, giving residents a secure, convenient and efficient way to order and receive their food.

3. How have building managers benefited from having these lockers? What has the reception been like?

We've had a fantastic reception from building managers that have Foodifox lockers in their buildings. The increase in happier tenants thanks to the safety and convenience offered by our lockers is insurmountable. Building managers have also shared that there has been a decrease in complaints about excessive foot traffic going in and out of the residential building.

Those who manage the day-to-day of residential buildings have shared how much their productivity has increased. They now don’t have to worry about collecting food deliveries that have been left in the foyer or handling queries from frustrated tenants about where their food’s located. The improved experience for residents has had a great flow-on effect to building managers.

4. What’s next for Foodifox?

While our current operations are in Victoria, we’re expanding into NSW and Queensland. This expansion will help tenants and building owners improve the living experience, while bolstering food delivery safety and convenience. We’re excited to see what the future holds for Foodifox and how we can enhance residential buildings with our humble lockers.

If you want to learn more about Foodifox, then you can head to our website or call us on 1300 359 889.

Smart thermal food lockers for seamless delivery.

Keep tenants happy and your lobby clear with smart, convenient thermal lockers.

The secure way to streamline food delivery for your building.

Search for Foodifox

Should the owners corporation pay for the replacement of my kitchen?

32 www.lookupstrata.com.au

A grey water waste pipe that runs through my kitchen was leaking. The owners corporation repaired the leak, however, my kitchen cabinets seem to have old water damage. Should the owners corporation pay for the replacement of my kitchen?

I recently discovered a leak in the grey water waste pipe that runs through my apartment’s kitchen. The plumber confirmed the grey water waste pipe leak was coming from the common property, and the owners corporation paid for the repair. The leak appears to have been present for years before I bought the apartment.

Dirty water has slowly been absorbed into the kitchen’s kickboards and cabinetry, which are now soiled and contaminated.

This is a building defect from a common property area that has caused damage to my lot. Is the owners corporation responsible for removing and replacing my damaged kitchen cabinet? I’m also concerned about the potential for mould.

You need to establish that the kitchen cabinet would be a foreseeable loss.

The defect in issue will depend on whether the source of the leak is a common property issue. If it is determined that it is, the kitchen cabinet may also be covered if it can be linked.

5. A n owner of a lot in a strata scheme may recover from the owners corporation, as damages for breach of statutory duty, any reasonably foreseeable loss suffered by the owner as a result of a contravention of this section by the owners corporation.

If you were to pursue it, you would need to establish that the kitchen cabinet would be a foreseeable loss.

Liability limited by a scheme approved under Professional Standards Legislation.

Pierrette Khoury | Khoury Lawyers pierrette@khourylawyers.com.au READ MORE HERE

In terms of rights, section 106 (5) of the Strata Schemes Management Act 2015 provides:

KHOURY LAWYERS

Strata: Home Building Defect Disputes, Building and construction law, litigation services.

Khoury Lawyers is a client focused, proactive, results and outcome driven legal practice.

Khoury Lawyers successfully resolves disputes. Should a matter not be capable of resolution, we will successfully advocate on your behalf in the Tribunal or Court.

The focus and core of the practice is to provide cost effective and strategic legal advice tailored to each client’s particular set of circumstances.

Core Areas • Strata by-law advice.

• By-law drafting, consolidation and registration.

• Strata dispute advice, breach of strata by-laws and enforcement, strata disputes.

• Insurance claims.

• Levy recovery advice and enforcement.

• Litigation services including home building defect disputes and appeals under the Home Building Act 1989, Design and Building Practitioners Act 2020, home warranty insurance claims and general insurance claims including appeals.

• Advice on retaining walls, fence disputes and mitigation.

TO LEARN MORE, CONTACT: Pierrette Khoury 02 8005 3086 136 Marrickville Road, Marrickville NSW 2204

BBQs, Pools, Gyms, Summer! Get your By-laws Right!

By-laws for BBQs, Pools and Gyms Hot summer weather and the festive season is upon us and what a better time for lot owners and tenants to get fit, have a dip and pull out the barbie on a balmy summers day.

As the weather warms up to higher temperatures, so does the festive cheer. We recommend that reviewing and updating the following by-laws to help ensure that your strata blocks have clear rules and a stress free summer festive season.

BBQs – Fire Safety and Smoke Drift

For safety and smoke drift purposes, it is highly recommended that you have a comprehensive by-law regulating (sometimes prohibiting) BBQs on balconies.

34 www.lookupstrata.com.au

Regulations on the type of BBQs such as • Smokers • Open fires • Storage of LPG bottles, inflammable liquids and other substances and materials All of these items should be considered as part of your by-laws.

Pools – Don’t Ignore the Potential Risks

A communal pool in strata has its benefits, but the risks cannot be ignored that’s why it’s important to have a clear set of communal rules in the form of a by-law to ensure everyone stays safe.

A by-law with clear communal rules such as: • ‘No running’, ‘no diving (in shallow water)’ and ‘no bringing of glass’ at the pool are all great ways to help ensure everyone’s safety.

• Electricity and water do not mix well, so it’s important to minimise the risk of accidents by limiting electrical use around pools.

• And…who can and cannot use the pool.

Gyms – Reduce your Risks Like pools, gyms in strata complexes have many benefits, however, they come with safety risks, and that’s why it’s critical to have a set of by-law rules to ensure everyone’s safety.

Our specialist team of strata lawyers have been developing and reviewing by-laws for over 40 years. So, if you’re looking for a by-law or a review, we’d be happy to assist.

Get your by-laws right – speak to the experts!

Adrian Mueller | JS Mueller & Co Lawyers adrianmueller@muellers.com.au

• Keeping noise to a minimum • Hours of gym operation

READ MORE HERE

• Safety rules • Use and cleaning of equipment and more

ABN Lift Consultants Elevation by Design

ABN Lift Consultants 02 8004 6832 info@abnlift.com www.abnlift.com

ABN Lift Consultants Suite 43, 48 – 50 George Street, Parramatta NSW, 2150 PO Box 254 Wentworth Falls NSW 2782

Notice Board

Fortnightly Webinars 21/11/2023 @ 4pm SCA (NSW) Members nsw.strata.community

Radio Talkback Strata Matters Every Sunday @ 2pm 2GB Catch up on previous Strata Matters chats

Strata Community Association (SCA NSW) is the peak professional industry body and consumer advocate for Strata and Community Title Management in New South Wales. Membership includes strata managers, support staff, and strata service providers to the industry. SCA (NSW) has in excess of 3,000 members who help oversee, advise or manage over 750,000 lots in NSW. SCA (NSW) champions consumer rights and advocates for the highest industry standards and professionalism.

Pet Lovers Rejoice - NSW Government to Ban Fees for Pets in Strata In the exciting landscape of the upcoming strata law reforms in NSW, the Minns government is set to remove fees and bonds for pet owners in strata schemes while also simplifying the lives of pet owners residing in apartment blocks.

Many owners in strata schemes have long been burdened by additional fees and bonds imposed on pet ownership. The good news is that the Minns government is taking a decisive step towards labelling these charges as costly and unreasonable, given that lot owners already contribute to the upkeep of their strata schemes through levies.

This move is part of phase one of the NSW Government's broader review aimed at creating a more transparent and equitable strata system. The focus is on making the system fairer for all residents, ensuring that they are not subject to unjustified pet ownership fees or other aspects of strata living.

For pet owners living in strata communities, the prospect of paying extra fees or bonds simply for owning a pet has been a source of frustration. These additional costs have often been perceived as an unnecessary financial burden on residents.

While this reform is undoubtedly a victory for pet owners, it's also a win for strata schemes. A pet-friendly living environment can enhance the desirability of strata properties. It attracts a broader range of potential buyers and renters, benefiting the entire strata community.

The NSW Government, as part of its ongoing reforms, has recognised these concerns and taken a stand against these costs.

Given that strata owners already pay levies for the maintenance of their strata schemes, these additional pet-related costs have been deemed unreasonable.

(02) 9492 8200

Catch SCA (NSW) President Stephen Brell’s chat with Chris O’Keefe about the changes to pet fees. SCA (NSW) YouTube channel.

membership.nsw@strata.community

nsw.strata.community

The one environmental action that’s often overlooked It has twice the impact of living car free.

More than 4 times the impact of switching to an electric vehicle.

And more than 13 times the impact of recycling your household waste.

Switching to a renewable electricity plan is the second most impactful thing you can do you reduce your carbon footprint.

Both renters and owners can make the switch. And even common areas of apartment buildings can switch to renewable energy.

Find out more at getgreenpower.sydney

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EDUCATION & TRAINING LookUpStrata

Australia’s Strata Title Information Site W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au

Strata Community Association P: 02 9492 8200 W: https://www.strata.community/ E: admin@strata.community

Owners Corporation Network

SOFTWARE Mimor

Connecting People – Creating Communities P: 1300 064 667 W: https://www.mimor.com.au/ E: info@mimor.com.au

Stratabox

Building Confidence P: 1300 651 506 W: https://stratabox.com.au/ E: contact@stratabox.com.au

Urbanise

The Independent Voice of Strata Owners W: https://ocn.org.au/ E: enquiries@ocn.org.au

Automate your workload to increase efficiency.

P: 1300 832 852 W: https://www.urbanise.com/ E: marketing@urbanise.com

Your Strata Property

Resvu

Demystifying the legal complexities of apartment living

W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au

FACILITY MANAGEMENT LUNA

Building and Facilities Manager P: 1800 00 LUNA (5862) W: https://www.luna.management/ E: info@luna.management

First Facility Management Pty Ltd Putting You First P: 0402 083 404 W: https://firstfm.net.au/ E: admin@firstfm.net.au

RFM Facility Management Pty Ltd

Strata and Specialist Cleaners P: 1300 402 524 W: https://www.rfmfacilitymanagement.com.au/ E: nathan@rfmfacilitymanagement.com.au

Elite Building Managers Australia Education for Building Managers P: 0420 520 976 W: https://www.elitebma.com/ E: matt@elitebma.com

MARKETING

Customer Service Software for Strata P: 08 7477 8991 W: https://resvu.io/ E: enquiries@resvu.com.au

StrataMax

Streamlining strata P: 1800 656 368 W: https://www.stratamax.com/ E: info@stratamax.com

MYBOS

Building Management - Residential & FM Schemes P: 1300 912 386 W: https://www.mybos.com.au/ E: sam@mybos.com.au

StrataVault

Connecting people, processes, and applications P: 1300 082 858 W: https://globalvaults.com.au/ E: team@thestratavault.com

FRANCHISERS Network Pacific Strata Franchise

Join our successful team P: 03 9999 5488 W: www.networkpacificstratafranchise.com.au/ E: networkpacific@franchisedevelopments.com.au

Ki Creative Design

Purposeful Design Solutions P: 0451 541 006 E: kiara.mcilroy@gmail.com

PRINT YOUR DIRECTORY HERE

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BUILDING ENGINEERS & INSPECTORS Sedgwick

Building Consultancy Division & Repair Solutions W: https://www.sedgwick.com/solutions/global/au E: sales@au.sedgwick.com

QIA Group

Comapliance Made Easy P: 1300 309 201 W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au

BIV Reports

Specialist in Strata Compliance Reports P: 1300 107 280 W: https://www.biv.com.au/ E: biv@biv.com.au

GQS

Quantity Surveyors & Building Consultants P: 1300 290 235 W: https://gqs.com.au/ E: info@gqs.com.au

Seymour Consultants

Body Corporate Report Specialists W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au

BCRC

Construction Materials & Durability Consultants P: 02 9131 8018 W: https://bcrc.com.au/ E: sydney@bcrc.com.au

Roscon

Property services & facilities management P: 1800 767 266 W: https://www.roscon.com.au/ E: info@roscon.com

Budget Vals

Built For Strata P: 1300 148 150 W: https://www.budgetvals.com.au/ E: reports@budgetvals.com.au

Leary & Partners

Quantity surveying services since 1977 P: 1800 808 991 W: https://www.leary.com.au/ E: enquiries@leary.com.au

Mabi Services

Asbestos, Safety & Building Consultants P: 1300 762 295 W: https://www.mabi.com.au/ E: info@mabi.com.au

Forte Asset Services

FIRE | ELECTRICAL | HVAC P: 1300 920 752 W: https://www.forteassetservices.com.au/ E: info@forteas.com.au

Quality Building Management

keeping your buildings legally compliant and safe P: 1300 880 466 W: https://qbm.com.au/ E: sales@qbm.com.au

HFM Asset Management Pty Ltd Leaders in Building Efficiency P: 0407 734 260 W: https://www.hfmassets.com.au/ E: david.chokolich@hfmassets.com.au

CORE Consulting Engineers

Delivering 360° engineering solutions for strata P: 02 8961 3250 W: https://coreconsultingengineers.com.au/ E: admin@core.engineering

Auric Projects

Managing clients P: 02 9918 2200 W: https://auricprojects.com.au/ E: info@auricprojects.com.au

Independent Inspections

Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149 W: http://www.iigi.com.au/ E: admin@iigi.com.au

Solutions in Engineering

Quality Reports On Time, Every Time!

P: 1300 136 036 W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com

Landlay Consulting Group

A Strata Remedial Consultancy P: 02 8095 8556 W: https://www.landlay.com.au/ E: admin@landlay.com.au

PRINT YOUR DIRECTORY HERE

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STRATA REPORTS EYEON Property Inspections

Buy and Sell with More Confidence P: 1300 798 274 W: https://www.eyeon.com.au/ E: info@eyeon.com.au

Rawlinsons

Calculated Confidence P: 08 9424 5800 W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au

Strataregister.com Pty Ltd

Find the Strata / CT Manager for your property P: 0411 483 249 W: https://www.strataregister.com/ E: hello@strataregister.com

STRATA LAWYERS Kerin Benson Lawyers Pty Ltd

Specialised Legal Advice for Strata P: 02 8706 7060 W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au

Khoury Lawyers Pty Ltd

Client focused, Results Driven P: (02) 8005 3086 W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au

Madison Marcus Law Firm

Be Empowered P: 131 529 W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au

Holman Webb Lawyers

Body Corporate Disputes & Litigation Specialists P: 07 3235 0100 W: https://www.holmanwebb.com.au/ E: shane.roberts@holmanwebb.com.au

Royer Mace Lawyers

Your Property is our Priority P: 0434 388 898 W: https://royermace.com.au/ E: solon@royermace.com.au

Bugden Allen Graham Lawyers

Australia’s leading strata law experts P: 02 9199 1055 W: https://bagl.com.au/ E: info@bagl.com.au

JS Mueller & Co Lawyers

Specialist ‘Plain English’ NSW Strata Lawyers W: https://www.muellers.com.au/ E: enquiries@muellers.com.au

Williamson Lawyers

A construction and strata lawyer ready to listen W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au

Douglas Cheveralls Lawyers

The Go-To Strata Lawyers P: 08 9380 9288 W: https://www.dclawyers.com.au/ E: office@dclawyers.com.au

Bannermans Lawyers

High Quality Specialist Legal Services P: 02 9929 0226 W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au

Grace Lawyers

Know. Act. Resolve.

W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au

Speirs Ryan

P: 02 9248 3400 W: https://www.speirsryan.com.au/ E: ssaw@speirsryan.com.au

Watson & Watson Lawyers

“when experience matters”…..

P: 02 9221 6011 W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

INVESTMENT SERVICES Strata Guardian

Fight low returns and rising levies with us.

P: 1300 482 736 W: https://www.strataguardian.com/ E: contact@strataguardian.com

PRINT YOUR DIRECTORY HERE

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STRATA MANAGEMENT Premium Strata

Diamond-Class strata management agency P: 02 9281 6440 W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au

The Strata Collective

A next generation strata manager. People matter.

P: 02 9879 3547 W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

Bridge Strata P/L

The bridge between you and your corporation P: 02 6109 7700 W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au

Bright & Duggan

Strata Professionals P: 02 9902 7100 W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au

Civium Communities

When you build trust, you build a community P: 1300 724 256 W: https://civium.com.au/ E: clientservices@civium.com.au

Vital Strata

Strata Made Simple P: 02 9008 1112 W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au

ASM – Australian Strata Management Helping Strata Communities Thrive P: 1300 777 276 W: https://asmstrata.com.au/ E: administration@mbcm.com.au

Sky Living Strata

Providing a superior customer experience P: 02 9299 1100 W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au

Townhouse Strata PTY Ltd

Strata Management with a Difference P: 02 4971 0363 W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au

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Strata Central

Boutique Strata Management Services P: 02 8036 5518 W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au

Acumen Strata

Tailored Strata Management Solutions P: 02 7253 5820 W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au

Quantum United Management

Creating vibrant and connected communities P: 61 383 608 800 W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au

INSURANCE Strata Insurance Solutions

Protecting owner assets is who we are P: 1300 554 165 W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au

Whitbread Insurance Brokers Empower Your Vision P: 1300 424 627 W: https://www.whitbread.com.au/ E: info@whitbread.com.au

CHU Underwriting Agencies Pty Ltd

Specialist Strata Insurance Underwriting Agency W: https://www.chu.com.au/ E: info@chu.com.au

Strata Community Insurance

Protection for your strata property. And you.

P: 1300 724 678 W: https://www.stratacommunityinsure.com.au E: myenquiry@scinsure.com.au

Flex Insurance

Your Cover Your Choice P: 1300 201 021 W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au

Driscoll Strata Consulting

Knowledge | Experience | Service P: 0402 342 034 W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au

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DEFECT RESTORATION

FIRE SERVICES

MJ Engineering Projects

Linkfire Pty Ltd

Klaar

Chief AFSS Services

Remedial Consultant Engineers P: 1300 571 991 W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au The Strata Building Specialists P: 02 8003 4547 W: https://klaar.com.au/ E: build@klaar.com.au

Ouroboros design

Architect assistance with upgrades and renovations P: 0400 152 833 E: garymo12@gmail.com

ELECTRICAL Altogether Group

Power.Water.Data P: 1300 803 803 W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au

ENM Solutions

Providing Solutions for Embedded Networks P: 1300 000 366 W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au

Energy On Pty Ltd

P: 1300 323 263 W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au

McIntosh Electrical Pty Ltd

Powered by Trust P: 1300 627 727 W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au

EMERLITE ELECTRICAL SERVICES

We Answer The Phone - No Job Too Big Or Small P: 07 5591 9191 W: https://www.emerlite.com.au/ E: office@emerlite.com.au

Your Essential Safety Partner P: 1300 669 439 W: http://www.linkfire.com.au/ E: sales@linkfire.com.au YOUR AFSS COMPLIANCE IS OUR PRIORITY P: 0405 932 458 W: https://afssfirechief.com.au/ E: melanie@chiefmechanicalservices.com

2020 Fire Protection

Experts in Fire Protection for Strata P: 1300 340 210 W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

Fire Safety Constructions

Compliant Specialist since 1999 P: 02 9945 3499 W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au

Betta Fire Protection

Compliance you can trust P: 02 8669 9108 W: https://bettafireprotection.com.au/ E: info@bettafireprotection.com.au

SUSTAINABILITY Humenergy

People, innovation and value sharing P: 1300 322 622 W: https://www.humenergy.com.au/ E: Info@humenergy.com.au

The Green Guys Group

Austalia’s Leading Energy Saving Partner W: https://greenguys.com.au/ E: sean@greenguys.com.au

Fair Water Meters

Retrofit sub-metering specialists P: 1300 324 701 W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au

DELIVERY & COLLECTION SERVICES Groundfloor™

PRINT YOUR DIRECTORY HERE

Australian parcel, mail, and refrigerated lockers P: 03 9982 4462 W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com

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PLUMBING

WINDOWS & DOORS

Stormwater Sydney

Windowline Pty Ltd

P: 1300 741 003 W: https://stormwatersydney.com/ E: admin@stormwatersydney.com

P: 02 8304 6400 W: https://windowline.com.au/ E: info@windowline.com.au

Inspection, Repair and Maintenance of drainage assets

Replacement window and door specialists

HYDRAULICA Pty Ltd

ASQB Pty Ltd

Specialise in Drain & Pipe Cleaning W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au

Window & Door Repairs + Window Safety Compliance P: 02 9785 7893 W: https://www.asqb.com.au/ E: service@asqb.com.au

Mr Washer, Plumber To The Rescue

The Window Guy

Over 30 years serving Sydney Strata buildings P: 02 8583 2360 W: plumbertotherescue.com.au/strata-commercial.html E: jobs@mrwasher.com.au

WATERPROOFING Superseal Protective Coatings (SPC) Waterproofing & Epoxy Specialists P: 02 9774 1004 W: https://www.spcau.com/ E: info@spcau.com

Danrae Group

Remedial Waterproofing & Building Specialists P: 1800 326 723 W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au

VALUERS Asset Strata Valuers

Leaders in Strata Property Valuations P: 1800 679 787 W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au

Adelaide StrataVal

Strata & Community Insurance Valuations P: 08 7111 2956 W: https://www.strataval.com.au/ E: valuations@strataval.com.au

Don’t choose any guy, choose The Window Guy! P: 1300 663 664 W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

PAINTING Higgins Coatings Pty Ltd

Specialist painters in the strata industry W: https://www.higgins.com.au/ E: info@higgins.com.au

CPR Facade Upgrade Specialists

We clean, repair & repaint multi-storey buildings P: 0493 651 643 W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au

3 Colours Painting Services 3 Colours Painting Services P: 1300 883 635 W: https://3colours.com.au/ E: 3colours@3colours.com.au

Terra Australis Painting Services

Terra Australis Painting Services P: 0497 545 289 W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au

ENERGY Arena Energy Consulting Pty Ltd

Independent Embedded Network Consulting Services P: 1300 987 147 W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au

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RECRUITMENT SERVICES

Strata Solve

sharonbennie – Property Recruitment

Insight Resolutions

Property Recruitment Partners

Untangling strata problems P: 0419 805 898 W: https://stratasolve.com.au/ E: chris@stratasolve.com.au Reconcile and rebuild through mediation P: 0413 334 633 W: https://insightresolutions.com.au/ E: vad.mediation@gmail.com

STRATA LOAN PROFESSIONALS

Matching top talent with incredible businesses P: 0413 381 381 W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au Recruitment Solutions Tailored for You P: 02 8313 5591 E: aaron@propertyrecruitmentpartners.com.au

ACCOUNTANTS

StrataLoans

Tinworth & Co

Lannock Strata Finance

Matthew Faulkner Accountancy

The Leading Strata Finance Specialist P: 1300 851 585 W: https://lannock.com.au/ E: strata@lannock.com.au

Strata Auditing specialists P: 0438 116 374 W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants

Austrata Finance

Incite Accountants & Advisors

LIFTS & ELEVATORS

SAFETY & SECURITY

Innovative Lift Consulting Pty Ltd

QUATRIX PTY LTD

The Lift Consultancy

Lock, Stock & Barrel Locksmiths Pty Ltd

The Experts in Strata Finance P: 1300 785 045 W: https://www.strata-loans.com/ E: info@strata-loans.com

Pay Now or Pay Later: It’s Your Choice® P: 1300 936 560 W: https://austratafinance.com.au/ E: info@austratafinance.com.au

Australia’s Vertical Transportation Consultants P: 0417 784 245 W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au Trusted Specialised Advice P: 07 5509 0100 W: https://theliftc.com/ E: sidb@theliftc.com

ABN Lift Consultants

A team of friendly, open minded professionals P: 0468 659 100 W: https://www.abnlift.com/ E: andrew@abnlift.com

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Chartered Accountant & Strata Auditors P: 0499 025 069 W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com

Provides a service that delivers the outcomes P: 02 8067 9015 W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au

Intercoms, Access Control, CCTV, Data, etc.

P: 02 9554 3487 W: https://www.quatrix.com.au/ E: info@quatrix.com.au

P: 0411 700 072 W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au

Macquarie Locksmiths & Security

Trusted Master Locksmiths since 1981 P: 02 9887 3433 W: https://www.macquarielocksmiths.com.au/ E: sales@macquarielocksmiths.com.au

LIST MY BUSINESS ROOFING Apt Roofing Pty Ltd

Everything Roofing!

P: 02 9666 7373 W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au

CLOTHESLINES Lifestyle Clotheslines

Clothesline and washing line supplier & installer P: 1300 798 779 W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au

CLEANERS

Leaf Shield

Leafshield Gutter Protection Specialists P: 1300 362 246 W: https://leafshield.net.au/why-leafshield/ E: info@leafsheild.net.au

ANTENNAS

Arrow Abseiling Pty Ltd

Window cleaning, repair and maintenance P: 02 8957 3693 W: https://www.arrowabseiling.com.au/ E: contact@arrowabseiling.com.au

Waste Clear Pty Ltd

Install My Antenna

Professional TV Antenna Service For You Today P: 1300 800 123 W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au

Towards a better tomorrow P: 1300 525 352 W: https://wasteclear.com.au/ E: admin@wasteclear.com.au

PROJECT MANAGEMENT Valen Project Services

Client-Side Project Management Specialists P: 02 8542 4293 W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au

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