Moving in with Brand Vaughan
Welcome to your new home!
We’re thrilled to be part of your next chapter and can’t wait for you to make this place your own!
To help you settle in smoothly, we’ve compiled a list of key points about your new space.
Feel free to keep this brochure for reference, and remember, we’re always available to lend a helping hand whenever you need it.
All checked in?
Let’s get you started
If our inventory team has shown you around, you would have received a digital Inventory & Schedule of Condition report.
Take a look, make sure it’s accurate, and let us know within 7 days if anything needs fixing.
If you haven’t received the email within 24 hours, please reach out to us and we’ll be happy to help.
SCAN HERE to access the portal and spread the word to your housemates. bvstudents.co.uk
We’re all about making your new place feel top-notch, so if something isn’t quite right, we’re on it! Our QR code will get you straight to the reporting platform. We’re here to fix any hiccups quickly and ensure your place feels just like home. SCAN HERE bvstudents.co.uk
something not
right?
quite
Maintenance and Repairs
Report, resolve, and relax:
don’t let a leaky faucet or a wonky light switch rain on your parade!
Reporting maintenance issues early means faster fixes and fewer worries about liability for damages.
Here to help
“Hey, I’m Ruby! We’re here to help get your new home sorted.
Scan the QR code to access the portal and spread the word to your housemates. bvstudents.co.uk
Ruby Mortlock Guarneri Student Lettings Manager
Keeping your place tip-top
Major repairs? Leave ‘em to the pros your landlord has you covered. For daily upkeep, make sure to change lightbulbs, test smoke alarms, clean mould, and ensure proper ventilation and heating.
Unsure how to fix a problem? Report it on the portal, and our expert team will advise you.
Paying your rent
Sit back and relax by setting up your rent payment with a standing order. Arrange this to leave your account three days before the due date for hassle-free processing. Haven’t set it up yet? No worries - just hit us up for the details. Remember, late payments can
Keeping it fresh
Top tips to beat condensation and mould
Maintain a comfortable temperature and ensure good airflow (pop open the windows and let that cool breeze in!)
Tackle mould quickly with just a wipe of warm, soapy water.
Ventilate your bathroom during and after showers. This means turning your extractor fan on, or opening a window.
Get your clothes drying outside (goodbye dryer bill) or in a well-ventilated space.
Use the kitchen extractor fan while cooking.
SCAN HERE to access the portal and spread the word to your housemates. bvstudents.co.uk
Safeguard your stuff: your insurance
Your landlord’s insurance doesn’t cover your belongings. We recommend insuring your items and getting tenant liability cover to protect your deposit from accidental damage. Most policies also cover emergency accommodation. Pop us a message on live chat for provider recommendations.
House rules
Smooth sailing in shared living means clear communication and agreed-upon rules. Start a household WhatsApp group to keep everyone in the loop. Some things to know:
Quiet hours: 10pm to 7am (pop in your earphones to carry on listening to your fave song)
Keep track of bin collection days at brighton-hove.gov.uk.
Keep the front and rear gardens tidy.
Maintain clean spaces, especially in shared areas.
Overnight guests? Give your housemates a heads-up and have a quick chat to make sure they’re happy with this.
Parking
Most areas require a parking permit. Check if you need one at brighton-hove.gov.uk. If your property has off-road parking, check with us before you use it in case it’s not included in your tenancy.
Non-inclusive Bills
If you’re not on the bills-inclusive package, just make sure to set up accounts for gas, electric, water, broadband, and a TV Licence. Here’s what you need to do:
1. 2. Check your current suppliers and set up accounts.
Don’t forget to read the meters within 24 hours of moving in.
Links to help get you started:
Gas: https://findmysupplier.energy
Electricity: https://energynetworks.org/ customers/find-my-network-operator
Water: southernwater.co.uk
Bills
If you opted for a bills-inclusive package, your gas, electric, water, broadband, and TV Licence are covered. None of the hassle, all of the perks!
Council tax
If all tenants are full-time students, say goodbye to council tax! All you need to do is register with Brighton & Hove City Council for council tax exemption. Visit brighton-hove.gov.uk and click on ‘Council Tax’ to register.