GT Finance News - Mar 2022

GT

FINANCE NEWS

MARCH

When I was asked to write the intro for the Guatemala Finance newsletter for March 2022 in honor of Women’s History Month, I was beyond honored. I must pause and remind myself of how I arrived at this point in my career and the women that made great sacrifices to mold my character and set examples of endurance and determination. From my great-grandmother Ada, who was sent away from her family as a young girl with her sister Carrie to Wheelock Academy for Native American Girls in Oklahoma. To my maternal grandmother Clara, 1st generation American with roots in Finland, who went on to earn her teaching degree and gave back generously to her community through her love of education, history, and learning. My parental grandmother, Muriel, who decided at age 38 to begin college and obtain a degree in Special Education and shared her life lessons and perspective of the world until her passing at 104 years old. I was surrounded by strong women, the women that came before us and paved the way for many of us.

GoTo provided a path for me in 2010 to switch careers entirely from banking to technology, both predominately male industries for senior management opportunities. I began as a manager with 5 direct reports in Santa Barbara, focusing on Ecommerce Fraud Prevention and Payment Processing. Through many transitions of the Company and several different leaders, my responsibilities have expanded to cover not only Fraud and Payment Processing but Order Processing, Analytics and Revenue Operations. The team has expanded from 5 to 33 employees and 4 supervisors based in the US, Budapest, Guatemala, and Bangalore. I embrace the opportunity to strategize and share my knowledge with this diverse team we have created and learn from them as well.

I am beyond thankful for the examples and support from my past, embracing the challenges of the present, and excited about the future of women in the workplace and world. We are all teachers. We are all students. Never quit learning and be ready for the next possibility.

CHARLOTTE CRANDALL SR. DIRECTOR ORDER PROCESSING & PAYMENT ANALYTICS

International women's Day

Table of Contents About Guate Birthdays and Anniversaries 2022 Promotions Fun Committee Activities Get to know them March Recognitions Updates and Reminders Recommendations by Finance Soccer Championship

A B O U T

G U A T E

MARIA MERCEDES COROY

Hi, vIi'amWilson Oli

About maria She is a Mayan Kaqchikel actress originally from Guatemala. As a child, she participated in local popular dances and plays but had to interrupt her studies to help her mother sell fruit and vegetables.

At the age of 17, she resumed her studies and was cast in the lead role in the film Ixcanul.

La Llorona

Ixcanul

After the success obtained, María Mercedes Coroy has been an ambassador for indigenous women, carrying her message through conferences and forums throughout the country. It was the image of the campaigns "Mi Compromiso es" and "Defender la Vida" es un Derecho" of OXFAM in 2016.

e c n o P Luisa

Happy INTERNATIONAL WOMEN DAY

PROTECT AND RESPECT WOMEN'S RIGHTS

HAPPY ANNIVERSARY!

HOORAY ON YOUR THREE-YEAR ANNIVERSARY!

Congratulations Team!

HOORAY ON YOUR TWO-YEAR ANNIVERSARY!

G GE ET T T TO O K KN NO OW W T TH HE EM M

LUISA PONCE - CPS Luisa became part of the company in March. She is a dog person, loves science fiction movies (team marvel) and books. We had a whole conversation about this, but she doesn't like coffee.

She says everyone in her family drink coffee but she never really got interested in it. She is more of a tea person.

ADRIANA IXCOT - PARTNER COMMISSION SPECIALIST On the other hand, Adriana likes a good cup of coffee in the morning with no sugar (as it should be). She actually is a morning person, but curiously enough her mood depends on weather. She is a fan of SFX make up and she also likes everything that's related to paranormal stuff.

AIDA AVILA - RSO Aida is a kid person. She was part of the chiquirrines club (which is kind of the mickey mouse club) and she just loves kids. She has a 7 year old son named Thiago. She is a family person and always puts them first. She loves to watch movies, eating something delicious, hang out with her friends and dancing. She actually wanted to become a dancer when she was a kid, but then she just decided she was going to become a lawyer REBECA LUCERO - CPS Becky likes to dance, HIMYM and is a really proactive person. But I can bet my job when you see her, you can't even imagine she is already married for two years now, has already studied a master in forensic psychology... aaand is 26 years old. I don't know which part shook me the most to be honest. I thought she was like 20. But as she says ¨this is what the Get To know them section is for¨ and well... she is right. (still shook)

JOSE GUSTAVO MARTINEZ ORDER PROCESSING SPECIALIST

My man here sent me a whole testament of his life so I will try to sum it up and include everything so here I come...

Outside the office Gustavo is known as Chepito. He is 30 years young, a very expressive and competitive person and really enjoys a good hamburguer. He is very friendly and you can approach to him at any time if you need anything work related or just a conversation.

He is a sports journalist and likes to play soccer, baseball, tenis, etc.

But besides that he likes movies and videogames. ¨I can recomend almost any movie where Leo DiCaprio or Brad Pitt show up¨ he says, since they are 2 of his favorite actors.

Growing up he loved to play Nintendo games, specially Zelda. But more recently, his favorite game is The Last of Us which he considers a work of art. If you like that type of content, you can follow him on twitch: https://www.twitch.tv/cheppitto

s ' n e m wo day

WINNERS WINNERS WINNERS WINNERS WINNERS WINNERS

TOP

PERFORMERS

March

GTC CPS Billing

Darleene Arroyave GTC Partner Billing

Tito Espinal

GOTO RSO

Juan Miguel Castañeda

GoTO Order Processing

Moises Guerra

GTC CPS

Carlos SantaCruz

Caceres

Sofia Acajabon

Manuel Tortola

Cristiano Antunes

Sue

Ana Casasola

Today we honor you, but actually the honor is ours, for having all of you!

PROMOTIONS

2 0 2 2

MARIA AYALA

Senior Customer Payment Support Maria Ayala has been promoted to Senior Customer Payment Support Specialist.

Maria started in April 2019 as part of our CPS queue team and in Feb 2021 was assigned her own portfolio which consists of our Major customers. Maria also owns the relationship with one of our larger 3rd party collection agencies. Thank you for all of your efforts! Very well-deserved Maria!

- CHRISTINA DIAZ

MARIA VELIZ

Senior Customer Payment Support Maria has done a great job by supporting not only my team, but other teams and departments whenever is needed. She is always willing to help, teach and guide her teammates, she has always kept a great attitude and knows how to deal with change which makes it a great asset for the team. She is our GOTO person whenever we need assistance, always willing to support.

Great Job Maria and thank you for all you do for our team!

- ANA CASASOLA

ROSY GARZONA

Senior Order Processing Specialist Rosy started in our order processing team in 2020 during pandemic and was someone who definitely motivated herself to learn quick and thrive. She really set herself into supporting her team and manager at all times and also take on different duties in order to support anyone who needed help.

Her numbers always exceeded and was able to go above and beyond when you least expect it. She is a great example of our company's culture.

WAY TO GO ROSY!!! Keep it up - JEFF BOLVITO

RICARDO COZ

Manager, Parner Commissions Ricky has been promoted to Manager of Partner Commissions. He was hired three years ago on April fool's day as Team Lead of Partner Commissions. No fooling around though, he has been one hard worker!

He has always had a passion for helping anyone with anything, he has been an awesome leader, not afraid to speak up for his team and always trying to do his best work without expecting anything from it. He is very detail oriented and responds quickly to any task that is brought to him. This was a long time coming and very highly deserved! Thank you, Ricky, for always having our backs and being a great example of our company values -- being (real) authentic in everything you do, always willing to grow and expand your knowledge within the company, moving fast when you need to and always having the big picture in mind. Thanks for all your hard work and dedication to our Team. Salud!

- RACHEL PEHRSON

UPDATES AND REMINDERS

Merit increase payout April 20th

Make sure to book your spot if you are going into the office

Holy Week payout April 20th Vaccination is required in our offices

Recommendations by Finance

FOOD BUTA Ramen House Ramen for your soul!

Home made fresh noodles @butaramenhouse

En un dos por crepes

Here you will find a exquisite combination of smoothies, sweet and savory crepes, paninis and much more @enundosporcrepes

Pisco

Delicious variety of Peruvian dishes @pisco_gt

PLACES TO VISIT Playa el Remate, Petén This is a tourist destination that is located along the shores of Lake Petén Itzá. Specifically located on the highway between Santa Elena and Tikal, it is an excellent place to visit during a trip to this department of Guatemala. It is an area that has many attractions for all tastes, ranging from biotopes to piers with giant swings.

Finca San Cayetano Inmmerse yourself in the perfect balance of nature and hospitality. Here, they have a luxury ecological hotel, high-end restaurant and experiences to relax. Stay with them for a unique experience in their cabins with views of the volcanoes. Wake up and admire the view from the private deck with a cup of coffee from their farm.

SOMETHING TO WATCH Disney and Pixar's Turning Red introduces Mei Lee, a confident, dorky thirteen-year-old torn staying between her mother's dutiful daughter and the chaos of adolescence. And as if changes to her interests, relationships and body weren't enough, whenever she gets too excited, she "poofs" into a giant red panda!

Andrea Cooper knows everything about her mother Laura. She’s knows she’s spent her whole life in the small beachside town of Belle Isle; she knows she’s never wanted anything more than to live a quiet life as a pillar of the community; she knows she’s never kept a secret in her life. Because we all know our mothers, don’t we?

ANA

ROJAS

&

ANDREA

LOPEZ

REPRESENTING

THE

GIRLS

TEAM

GOTO SOCCER CHAMPIONSHIP

COME SUPPORT US

FINANCE GT

- When: Saturday, April 9th -Where: Decima Plaza, Futeca Z.14 - Time: 1pm - 5pm

FareWell My Friend Thank you for your amazing work and contribution in our Order Processing Team and GT Finance. You will definitely be missed and I am very proud of the new opportunity and challenges that come your way!

Keep focus and go Far!!!

-JEFF BOLVITO

Moy Guerra

We Will Miss you

MEET THE NEWSLETTER TEAM lgar e M s e r d An

tillo r o P i l e M

Rebeca Lu cero

Anna Galvez Jeff Bolvito

READY FOR

?

R E M SUM