PROJECT ETHOS

LODE PROJECT ETHOS

The LODE Project has guiding principles or an operational ethos that provide a behavioral framework for the Service Providers that act as the stewards of the LODE Community. It is the responsibility of each Service Provider to uphold the LODE Ethos in their interactions with the LODE Project.

Service Providers create a type of Meritocracy Governance - meaning an influential group of people selected for their abilities. As a Service Provider to the LODE Project, each provider commits to being humble, diligent, cooperative, and helpful to fellow SPA members across the organization.

The goals of the LODE Project are large and it is part of the SPA’s service requirement to accept challenges as they arise, to pursue objectives, and to uphold the highest standards of service to the Project - through this framework, the LODE Project will achieve its goals.

The LODE Ethos has five key pillars on which services are provided to the project: Authenticity, Discipline, Autonomy, Security, and Fellowship.

Service providers must act with the following mindset as they deliver services to the LODE Project:

AUTHENTICITY Using their true skills to their greatest capability; Be radically open with communication; Allow for constructive disagreement, utilize conflict to solve problems; Create a system and features that the community wants; Add real value & create efficiencies; Work fast, but not hurried; Don’t waste time/money and Fail quickly, learn, and iterate and move forward. Each provider commits to being humble, diligent, cooperative, and helpful to fellow SPA members across the organization.

DISCIPLINE Work on core products & services with an undiluted straight line to accomplish objectives; Commit and submit, be efficient with time and resources; Perfect is the enemy of the good; Find and solve problems - share results and ideas and Brainstorm solutions – be open to other’s ideas.

AUTONOMY Envision and build for a system that employs self-sustaining practices; Being data-driven is a core practice; Embrace a starfish model for Service Providers that creates a platform for redundancy and Any individual in the system can fall away and another can enter the system to assist or replace.

SECURITY Have security as the first priority in building technology and developing LODE business relationships; Security is practiced at every level of the ecosystem; KYC/AML best practices where required are a must; Authentication of technology, service providers, users, ambassadors, affiliates and members is required and Be mindful and aware of possible threats to the community and its systems. FELLOWSHIP LODE is an ecosystem of equals; Leverage relationships & create functional partnerships; Expand the community & ecosystem; Work together and collaborate to achieve objectives; Do what it takes to help others in the ecosystem; Every Service Provider plays an important role; Our efforts are united by a common mandate and focus on our objectives; We build and practice trust across the ecosystem; Be mindful and supportive of other service providers, members, and users within the Community and Continue to learn and share knowledge so that we may strengthen our ecosystem.

COMMUNITY AND COMMUNICATION

As the community has grown, so too has LODE’s curation and management of it’s community as outlined below.

CURATION LODE’s commitment to providing weekly media content is just one avenue that it uses to engage with its community. Through community channels on Telegram, LODE Ambassadors help the community engage around the project and provides members with a place to have their voices heard and questions answered.

To keep users apprised of the advancements, the LODE Team created a weekly series of webinars to engage with members and build enthusiasm for the LODE Project’s future. Any and all major updates are always circulated by email containing a link to an article appearing in the LODE Platform’s internal “news” section.

The LODE Community has made tremendous strides in establishing itself on a global scale. It is with great pride that LODE has spread it’s community across 62 countries, which illustrates the unified desire for a return to a sound money standard.

SUPPORT AND MANAGEMENT LODE has a dedicated team of Community Ambassadors that have built robust integrations and policies around engaging with community members who require assistance. Using the LODE System integrated chat support, members can engage with community ambassadors seven days a week, and discuss any issues in a timely manner.

To accommodate it’s diverse base of users, language support is another key component which continues to be developed. Choosing to approach the community from a languages based perspective, LODE offers all its regular communications in English, French, and Spanish, with a plan in place to integrate with over 10 additional languages in the near future.

LODE Ambassadors help the community engage around the project and provides members with a place to have their voices heard and questions answered.