Head of Legacies and In Memory Giving

HEAD OF LEGACIES AND IN MEMORY GIVING

Thank you for your interest in joining the Lincs & Notts Air Ambulance (LNAA). We are a friendly, inclusive and dynamic team focussed on ensuring we deliver the best possible prehospital critical care for the people of Lincolnshire and Nottinghamshire.

We are here to help save lives.

Our highly skilled crews of doctors, paramedics and pilots take an emergency department to the scene. We respond to more missions every year, tending to patients in what is often their greatest hour of need.

Karen CEO Karen Jobling

WHO WE ARE Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service.

We aspire to be by the side of more patients.

We serve a population of almost 1.6m across Lincs & Notts. Since we first took to the air in 1994, we have responded to over 32,000 emergencies.

Accidents and medical emergencies can change lives forever and that’s why we are committed to saving lives and providing cutting-edge, prehospital critical care.

In 2025 we were called to respond to over 1,600 incidents.

Our crews respond 24/7, 365 days a year.

Our highly skilled team operate at the very forefront of Helicopter Emergency Medical Services (HEMS). They perform life-saving interventions, including emergency chest and heart surgical procedures, deliver emergency anaesthesia and administer blood transfusions to patients suffering from life-threatening blood loss.

HOW WE WORK OUR VISION To be by the side of more patients, enabling the delivery of worldclass care.

OUR MISSION To provide outstanding care, by helicopter and car, 24/7 to the people of Lincs, Notts and beyond.

OUR VALUES We have four values (TRIC) that underpin everything we do.

TEAMWORK

RESPECT

Staff, crew, partners, volunteers and the community: one indivisible team.

We treat everyone with consideration, appreciation and acceptance.

INNOVATION

COMPASSION

We aim high and embrace opportunities to improve and advance everything we do.

We treat others with sensitivity, consideration and kindness.

MAIN PURPOSE The Head of Legacies & In Memory Giving is responsible for developing, leading and delivering LNAA’s Legacy and In Memory Giving strategy, ensuring long‑term, sustainable growth of these key income streams. The postholder will maximise legacy and In Memory potential through outstanding stewardship, pipeline development, internal advocacy, and external engagement.

The role also supports department‑wide fundraising planning, budget monitoring and KPI oversight across the Income & Engagement Department.

HOURS

37.5 per week

SALARY

£42,000 to £50,000 (FTE), dependent upon skills and experience

TYPE

12-Month Fixed-Term Contract (Maternity Cover)

REPORTING TO Director of Income and Engagement

BASE

Lincs and Notts Air Ambulance HQ, HEMS Way, Lincoln LN4 2GW

KEY ACCOUNTABILITIES Lead the development and implementation of LNAA’s Legacy and In Memory strategies.

Deliver supporter‑centred stewardship for pledgers, families and In Memory supporters.

Manage legacy administration, ensuring compliance and maximising estate income.

Build relationships with solicitors, will‑writers and funeral directors.

Oversee legacy marketing, events and communications.

Contribute to I&E departmental budgeting, forecasting and KPI monitoring.

Produce regular reports, insights and performance reviews.

Collaborate across teams to embed legacy and In Memory Giving.

Line manage and develop the Legacy and In Memory Team.

PERSON SPECIFICATION Essential Criteria Skills & Abilities

Exceptional leadership skills, strategic management skills and ability to develop staff.

Excellent relationship‑building, communication and influencing skills.

Ability to manage complex budgets, KPIs and financial forecasts and planning.

Strong organisational, decision‑making and problem‑solving skills.

Competent IT and CRM skills.

Knowledge

Legacy fundraising, probate and In Memory best practice.

Fundraising planning and KPI frameworks In-depth understanding of operational and strategic management principles.

Knowledge of health and safety regulations and compliance requirements.

Awareness of data protection, GDPR, and governance standards.

Understanding of charity governance, compliance requirements, safeguarding Principles and fundraising principles, where applicable.

Experience

Significant experience in a senior management role.

Proven experience delivering legacy and/or In Memory giving programmes.

Financial and strategy planning and KPI monitoring.

Managing teams and external professional relationships.

Proven track record of leading teams and delivering organisational objectives.

Experience in managing and presenting budgets and financial accountability.

Experience in policy development and implementation.

Experience in stakeholder engagement and partnership working.

Personal Qualities

Visionary and proactive leader.

High level of integrity and professionalism.

Ability to inspire and motivate teams.

Commitment to the values and mission of the Lincs & Notts Air Ambulance.

PERSON SPECIFICATION Desirable Criteria Skills & Abilities

Ability to influence at Senior management / board level and contribute to strategic decision-making.

Skilled in change management and organisational development.

Knowledge

Understanding of the charity sector.

Familiarity with charity governance and fundraising strategies.

Experience

Experience of working within the charity sector leadership role.

Experience in risk management and compliance frameworks.

Experience in managing large-scale projects or service improvements.

Personal Qualities

Ability to work flexibly, including occasional evenings or weekends for events.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

JAN - DEC 2025 MISSION STATS Lincs & Notts Air Ambulance | ambucopter.org.uk

1608 MISSIONS THIS YEAR These included 337 night patients, 48 patients that received blood and 133 RSI Patients.

MISSION LOCATIONS 824 Lincolnshire 604 Nottinghamshire 135 Derbyshire 29 Leicestershire 7 Rutland 4 Yorkshire 3 Northamptonshire 2 Humberside

INCIDENT TYPE

Registered Charity No. 1017501

672 Medical 273 Accidental Injury 352 Road Traffic Collision 112 Assault 42 Sports / Leisure 157 Other

WE LOOK FORWARD TO HEARING FROM YOU Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

PandC@ambucopter.org.uk LNAA HQ, HEMS WAY, Bracebridge Heath, Lincoln, LN4 2GW ambucopter.org.uk Registered Charity No. 1017501