Shop Talk Manager Updates

El Camino

Team Loyalty,

May is finally here and we are full of holidays and 80-degree weather. It's starting to finally warm just like our sales we ended the month of April at 57,939.63 beating Florin whoo, whoo we definitely sold more 2023 than 2022. A couple of new things this month is our new goal of 75k we are still seeing a little tax money trickling in. Also, we have a new business opening across the EL Camino store this month. We have Canes Chicken across the street and Amazon Smart Store opening up this summer as well as our new convenient store with a car wash. New things, new potential customers, speaking of customers, we have hit our new layaway balance of 97k and growing. Also Happy Mother's Day to all the mothers out there.

Cheers,

Tony Mora

Roseville

Hello Team Loyalty,

We are excited to announce that Manny has joined our team! He brings a lot of excitement and eagerness to learn the pawn industry, and we know he will be a valuable addition to our company. As we move forward, we are committed to increasing the number of physical transactions in our stores. To achieve this goal, we are diversifying the items we are accepting for pawn, which will help us grow our inventory and provide more options for our customers. Recently, I attended the Capa Northern Conference where we had the opportunity to discuss some of the challenges we face as a business. We spoke with Bravo about issues that are important to us, such as customer engagement. We suggested implementing an Ad Hoc report that would allow us to track every time a customer's profile is pulled up or looked at, regardless of whether they did a deal with us or not. This will help us better understand our customers and provide them with the best possible service. Thank you for your continued loyalty and support. Roseville looks forward to May and growing our Numbers.

Justin Martinez

Broadway

Hello Team,

Loyalty pawn Broadway has been getting up to all kinds of good things. Our buys have been above and beyond last month. We have been actively searching on Facebook and and offer up to get customers in the store and its been working. We have been getting lots of jewelry cleaned and priced to get to the stores in time for mothers day. And have all our fingers crossed for some big sales days this coming month. We want to say welcome to our newest higher Elijah and we have high expectations for him to do good.

John Mark

I hope everyone had a wonderful and fun Easter. Spring is here and all the flowers are blooming, but we still got some rain coming in for May. Team Florin hit our highest loan balance at $1.72 million and is expecting to hit $1.73 million soon. Team Florin have set a goal to double our sales from May 2022. We have a big goal to hit $94.3k, but like a popular proverb “when the going gets tough, the tough gets going” I have set an individual sale challenge for my team here first one to hit 25% of our goals with received a gift from me. I am also thankful that I was able to attend CAPA 7th Annual Northern California Spring Conference. Team Florin will be doing a lot of spring cleaning, getting rid of things we don’t need and re-organizing our shelves to make space. Happy Birthday to Javier and Paul, I also wanted to say Happy Mother’s Day to all the mothers here in our Loyalty Pawn Family, saludos brindis to everyone that will celebrating Cinco De Mayo and remembering all our heroes on May 29. Let’s have a great month in May.

Mark Xiong