Loyalty Pawn's Three Balls Chronicle Volume 4 Issue 2

THREE BALLS CHRONICLE VOLUME 4 / ISSUE 2

February 2021

IN THIS ISSUE Letter from the President Letter from the General Manager Loyalty Pawn Family Store Manager Updates Golden 1 Center Events Upcoming Sales Upcoming Birthdays and Anniversaries and New Hires Top Performers in December Loyalty Pawn’s Core Goals, Values and Visions Employee Services Corner

Team Loyalty!!

Happy February!! Valentine’s Day is February 14th and we hope that everyone has a great Valentine’s Day.Thank you again to everyone for all of the hard work that everyone puts in everyday, you guys did an amazing job this year even with everything that has gone on this year so thank you! Valentine’s Day is February 14th. Don’t forget to check out the monthly newsletters electronically, on the Issuu app. So be sure to check that out so you can share with friends and family! Keep doing an amazing job, Team Loyalty and let’s make 2021 an amazing year!!

Letter from the President Hello Team Loyalty, Well one month of 2021 is over, for me it was pretty uneventful. I was expecting a big change from 2020, but that did not happen. We will see what the coming months will bring us. I am waiting to see movie theaters open. I miss taking my kids to the movies!! I did take them out to dinner when they reopened for outside seating it was cold but nice to eat out.

We had a good January with strong instore sales and fairly decent pawn service charges. We did drop quite a bit in our loan balance which will affects our coming months pawn service charges. We will need to stay on top of our roll overs, loan bumps and customer service in order to hit our 2021month projections. There is much talk about another Federal stimulus bill coming out soon so our clients maybe in the buying or redemption mood the goal would be to offer our clients a reason to roll over their loan and make a purchase.

Wayne and I have been sourcing lots of new jewelry items and I know Wayne has been working quickly on getting the merchandise out to each location. Tony and I have also been sourcing other luxury goods purses and brand name jewelry pieces we are also working on getting these items inventoried and out to the stores as well. Reach out to Wayne and Tony with requests and maybe offer some help. Let's make this Valentine’s Season a great sales time to make up for some of the pawn service charges loss.Lastly tax season is coming as well so that should help with our sales also. We have all the tools to have an extremely successful 2021. Thank you to everyone for the hard work you are all putting in!!

Gratefully, Stan Lukowicz, III

A Letter from the General Manager Greetings Teams, On to 2021! This is definitely going to be a new year, with new goals and new successes.

2020 was quite the challenge for us all. If there is anything I have learned through last year, it is that we can all persevere through difficult times. We have been able to adapt through these difficult times and we will continue to do so. Year over year, we intend to do better that the last. When we goal set, that is an indicator or mark that we strive for. We made some surprisingly good strides in the last half of 2020 and look forward to continuing on that path. As always, we will continue to make tweaks to our operations here and there while concentrating on growing our teams again. We are happy to see the light at the end of the tunnel.

As always, we like to highlight our top salesmen for the month. First place in December was Dominic T. who sold $32,024.39. Second place was Javier B. who sold $22,218.39 and third place goes to Joseph Contreras who sold $16,555.16. This is a fantastic start to the new year! Historically, February has been a top contender month in sales. We hope to exceed the sales mark from February 2020.

A big thank you to everyone going online live. This absolutely makes a difference. As markets change, going live, keeps us relevant and reminds those who follow us of our services. This serves well to give a map of the inside of our locations as well as introducing product and teams to our community. We also have a great opportunity to showcase, hot ticket or obscure items that come in. Please keep up the good work and stay creative.

To conclude, in the next 3 months, we are still outsourcing inventory to fit our needs. We do not plan on this year being a strong tax year however, we do believe that another form of stimulus will be on its way soon. By now, each store has a considerable amount of jewelry. We will be advertising these goods through Facebook, email campaigns and texting. We are also putting a considerable amount of effort in reminding our communities of items that we except for loan or purchase. If you see an ad on Facebook, don’t be afraid to like and share. Again, we plan to excel by being uniquely creative!

Sincerely, Wayne Silliman General Manager “You will get all you want in life, if you help enough other people get what they want”. -Zig Ziglar

Loyalty Pawn Family Greetings Loyalty Family, What a start to the new year and congratulations to the Florin store for taking first place in Sales for the month of January. With all this new inventory the company has sourced out I know we are going to have a great February. Let’s make sure that when we are calling clients and going live on Facebook, we are mentioning this new inventory. I can’t wait to see all of the live videos since we have all committed to going live once a week. I know team Roseville has been doing a great job with this especially since Joseph has taken the lead, keep up the great videoing team. Valentine’s day is here and so are great opportunities for retail sales this is a great time to sell our new collections of high-end goods I’m interested to see who’s going to take the lead this month. I know Florin wants to keep that number one spot, but I want to see who’s going to give them a run for their money. This month we are going to get to know the newest team member of the Broadway location Michael Torres.

Who is your hero and why? David Goggin’s, he leads by example and proves that the only limits we have are the ones we put on ourselves.

What is your favorite family vacation? Camping in the woods and fishing.

What did you want to be when you were small? A Scientist What would you sing at karaoke night? I love this bar.

Have you ever had a nickname? What is it? Big Mikey Would you rather win the lottery or work at the perfect job? And why? Win the lottery so I could create my own dream job Who would you want to be stranded with on a deserted island? Tom Hanks If you could go back in time, what year would you travel to and why? Last Friday so I could play the winning lotto numbers and win 60 million.

How would your friends describe you? Funny, crazy, fun to be around.

What is the worst gift you have ever received? Jose Cuervo tequila What are some of your hobbies? Skateboarding, working on cars, building stuff.

If you were a super-hero, what powers would you have? Fly, immortality What would you do if you won the lottery? Buy a fishing boat.

What is the tallest building you have been to the top of? Wallow talkie building in London.

What is your favorite holiday and why? Halloween, I like to scare people.

What is your favorite sports team? SF 49ers What is one of your favorite movies? Stepbrothers What three items would you take with you on a deserted island? Beer, water, knife What was your favorite subject in school? Math What is the most unusual things you’ve ever eaten? Sheep Do you collect anything? Scars What three things do you think of the most each day? Eating, fixing things, working on my projects On a scale from 1-10 how funny would you say you are? 8 Where do you see yourself in 6 months? Surfing at the beach

Shop Talk Manager Updates El Camino Team Loyalty, Welcome Feburrrrrrrary hope everyone is staying warm and dry, but I also do welcome the rain. A huge round of applause for team Elco for a tremendous job and improvement from January 2020 to January 2021 closing at 73,135.98 a difference of 26,619.31 from last year. Great energy and great motivation and outstanding management.

We are very excited and motivated for what February has to bring with love in the air, wedding bells to proposals, chocolates and gifts. We are fully stocked from Luxury Handbags and new jewelry. Also It being the second biggest month for retailers next to Christmas I hope everyone does well this Valentine’s Day and cater to those last minute shoppers. Remember guys “upsale” or “Ad-ons” Also wanted to thank our new team member Juanita Gutierrez aka “Nita” for the tremendous help she has done here at Elco. We are glad to have another employee. That’s it from me as I leave you guys with this quote. “Sales are contingent upon the attitude of the salesperson, not the attitude of the prospect.”

Tony Mora

Florin Mall Hello Loyalty Pawn Family, I hope everyone had a great New Year. Wow, Team Florin had a strong start into 2021. We ended with $82k in sales.

We have outsold last January by over $32k, what an accomplishment. I want to take a moment and thank Team Florin Zabi, Marcos, David, Paul, Mike, Ah and Jennifer for all their hard work and for pushing and generating great sales not giving up. Great job team, we have a goal set for $1 million in sales and we are going for it. Team Florin also locked in $46k in new layaways. We would like to congrats Ah Xiong with her first complete year with our Loyalty Family. Please reach out to her if you haven’t and congratulate her. We are trying to keep our loan balance above $1.3million. Team Florin want to wish everyone great health and to be safe. We are still excited to see what 2021 is going to bring us. With new jewelry inventory and new Promo for February 15% all jewelry let see who is going to take first place in sales this month. Team Florin is up for the challenge. Let’s have an awesome month. Let’s Go Loyalty Teams and happy Valentine’s day.

Mark Xiong

Roseville Hello Team Loyalty, I hope everyone had a great January and is ready to have an awesome February/ jewelry season! The Roseville team has been focused on having a bigger social media presence and getting new customers in the door. We have all seen the traffic flow dramatically slowdown in the past year and we need to be creative on getting new customers in the door. At Roseville have stared weekly Facebook live post to highlight new products and showcase the store each Thursday. We have also begun a support local business board to help bring attention to local Roseville businesses.

Each Friday we will post a local business on our Facebook page in an attempted to cross promote and create positive attention for struggling local businesses. Our goal is to shine a positive light on the pawn industry and at the same time help out our local community. We are the Leaders in Local Lending! Fun Fact: It was in February 1964 when The Beatles made their first American television appearance on the “Ed Sullivan Show.” Over 73 million Americans watched, and it launched the Beatles into rock and roll super stars.

Justin Martinez

Broadway Hello Everyone, Ladies and gentlemen welcome back to Broadway Answers. As we enter a brand new year, we have realized that nothing has changed. EXCEPT for the awesome store that is Broadway Loyaty Pawn!

This month we had a ton of great questions sent in, let's answer some.

Question one comes from a Wonder1706- does Broadway have any new employees?

Answer- thank you for that question Wonder1706. We do! Mike our newest team who just started and is doing great.

He is a fast learner. Mike is also benifing from some of the great power point presentations that John and Kirby have completed to aide in training.

Question 2 comes from a MoneyHungry23- have you been selling a lot of items?

Answer-MoneyHungry23, thank you for bringing this question up. As you might have heard in recent updates, Josh continued to hit all sales bonuses hard last year. This year is no different except he might have some competition, George is coming in strong this month. Way to go Broadway store!

And we have one last question to answer. This question comes from Hearts5, they ask- what can we expect for the upcoming valentine's day?

Answer- well Hearts5, you sound like a customer who knows what they want! Whether you're looking for something to sparkle or something to watch the game on, loyalty pawn Broadway location has it all!

That's all the time we have on Broadway Answers! Keep sending in those questions and we will give you answers!

John Mark

West Sacramento Hello Team, Where did January go? 1 month down and 11 to go. January was a great month; we increase our layaway balance compare to January 2020. We also sold more than January 2020 and we ended up positive in our loan balance. West Sac goals for this year are to hit 100k in our layaway balance and finally break the "famous" 500k "mark" in loan balance. It will be challenge but we are up to and ready for it. The month of love is here, and we are pump and ready .

We have a lot of jewelry selection ready for you!!! A soft remodel was done to the sales floor to give it a nice and clean look for valentine day. The store has been decorated from head to toes, showcases, windows, ceilings, computers, and we also have a deal of the day and special of the week which it will change every week. Please follow us https://www.facebook.com/LOYALTYPAWN1 for live videos, special sales and help us share our content. Loyalty Pawn is always looking for talent and motivated people that are ready to work, if you know anyone please let them know. The price of stamp and certification for the post office is increasing, please ensure that we are enrolling our clients in text reminders. As always, we continue to wear a facemask and sanitize as frequently as possible . Please stay safe and healthy.

Jose Velazquez

Golden 1 Center Upcoming Events

Due to the recent events, Coronavirus (COVID-19), all events, Kings Games and all events, have been cancelled at the Golden 1 Center. Once everything gets back to normal, we will continue to put events up that are available to request tickets for. The Golden 1 Center is still closed for events due to COVID-19, but we hope that they open up again soon and Go Kings!!

Monthly Birthstone Guide This will help educate you about some of the more popular semi and precious stones we come across and it will also help you close some more sales. The idea is to educate you on each month’s birthstone as you can arrange your cases properly and make suggestions to our clients that may be browsing or even looking for a gift. Let’s think outside the box when utilizing this information JANUARY – Garnet

FEBRUARY -- Amethyst

MARCH – Aquamarine

APRIL – Diamond

MAY – Emerald

JUNE –Pearl & Alexandrite

JULY – Ruby

AUGUST – Peridot

SEPTEMBER – Sapphire

OCTOBER – Opal & Tourmaline

NOVEMBER – Citrine & Topaz

DECEMBER – Topaz & Turquoise

February’s Upcoming Sales

Anniversaries, Birthdays and New Hires February Anniversaries Norma Bobadilla 1 year Zabiya Iqbal 12 years

February Birthdays Dominic Tognolini February 19th

January New Hires There are no new hires to our team from last month!

TOP PERFORMERS IN JANUARY Sales in Dollars

Productivity in Dollars

Phys. Transactions Done

Brittany Walker (Roseville #3)

Brittany Walker (Roseville #3)

2nd Javier Becerra (El Camino #1)

Ricardo Molina (El Camino #1)

David Palomares (Florin #2)

3rd

Joseph Contreras (Roseville #3)

Joseph Contreras (Roseville #3)

Jennifer Rodriguez (Florin #2)

4th

Norma Bobadilla (West Sac #5)

David Palomares (Florin #2)

Ricardo Molina (El Camino #1)

5th

George Dozier (Broadway #4)

Jennifer Rodriguez (Florin #2)

Orry McCracken (El Camino #1)

1st

Dominic Tognolini (Roseville #3)

Loan/Buy/Layaway End of Month Balances Loan Balance

Buys Balance

Layaway Balance

Loyalty Pawn #1 El Camino

$1,047,960.00

$4,326.00

$85,929.31

Loyalty Pawn #2 Florin Mall

$1,326,444.00

$4,499.61

$93,628.25

Loyalty Pawn #3 Roseville

$881,597.00

$3,238.00

$67,980.46

Loyalty Pawn #4 Broadway

$718,014.00

$3,117.00

$89,001.25

Loyalty Pawn #5 West Sacramento

$410,213.00

$3,363.00

$58,457.13

Loyalty Pawn’s Goals, Values, and Visions “The Leader in Local Lending” Company Wide Goals • To Offer Immediate Relief with a Short-Term Loan.

• To Develop, Recruit and Inspire an Elite Work Force, Driven by Loyal

Business Practices.

• To Provide the Highest Standard of Quality, Commitment and Value to Every Customer in Our Loyalty Pawn Family!

Core Values • Loyalty • Dedication • Creativity

Company Vision • Loyal People Committed to Everyday Satisfaction

Loyalty Pawn Employee Services Corner Here delicate snow-stars, out of the cloud, Come floating downward in airy play, Like spangles dropped from the glistening crowd That whiten by night the milky way.

“The Snow-Shower” by William Cullen Bryant (1794–1878)

DID YOU KNOW… • • •

February is the only month to have a length of fewer than 30 days! Though it is usually 28 days, February is 29 days long in leap years such as 2020.

January and February were the last two months to be added to the Roman calendar (c. 713 BC); originally, winter was considered a month-less period.

Originally, February was made the last month of the calendar year. Eventually (c. 450 BC), February was moved to its place as the second month.

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February 2 is Groundhog Day—we find out whether winter lasts six more weeks or call it quits early

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February 12 is Abraham Lincoln's Birthday

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February 12 is also Chinese New Year

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February 14 is always Valentine's Day

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February 15 is Susan B Anthony Day

FEBRUARY IS…African American History Month.

The Library of Congress, National Archives and Records Administration, National Endowment for the Humanities, National Gallery of Art, National Park Service, Smithsonian Institution and United States Holocaust Memorial Museum join in paying tribute to the generations of African Americans who struggled with adversity to achieve full citizenship in American society.

THE FULL SNOW MOON February’s full Moon reaches peak fullness at 3:19 A.M. EST on Saturday, February 27, 2021. Look skyward on Friday night to catch the best view of this full Moon!

It is known as the Snow Moon due to the typically heavy snowfall that occurs in February. Other Native American names for this Moon are: Make Branches Fall Into Pieces Moon, Raccoon Moon, and Hunger Moon.

ASTROLOGY • Zodiac Signs for February: Aquarius (January 20–February 19) and Pisces (February 20–March 20) • Mercury’s first 2021 retrograde periods is January 30–February 21.

• Find February’s best days to quit smoking, prune trees, garden, wean babies, cut hair, lose weight, and more

CORONA VIRUS-COVID 19

Things to Know about the U.S. COVID-19 Vaccination Program The safety of COVID-19 vaccines is a top priority. àThe U.S. vaccine safety system ensures that all vaccines are as safe as possible. Learn how federal partners are working together to ensure the safety of COVID-19 vaccines. àCOVID-19 vaccination will help protect you from getting COVID-19.

Two doses are needed. Depending on the specific vaccine you get, a second shot 3-4 weeks after your first shot is needed to get the most protection the vaccine has to offer against this serious disease. àCDC is making recommendations for who should be offered COVID-19 vaccine first when supplies are limited.

To help guide decisions about how to distribute limited initial supplies of COVID-19 vaccine, CDC and the Advisory Committee on Immunization Practices have published recommendations for which groups should be vaccinated first. àThere is currently a limited supply of COVID-19 vaccine in the United States, but supply will increase in the weeks and months to come.

The goal is for everyone to be able to easily get vaccinated against COVID-19 as soon as large enough quantities are available. Once vaccine is widely available, the plan is to have several thousand vaccination providers offering COVID-19 vaccines in doctors’ offices, retail pharmacies, hospitals, and federally qualified health centers. àAfter COVID-19 vaccination, you may have some side effects. This is a normal sign that your body is building protection. àThe side effects from COVID-19 vaccination may feel like flu and might even affect your ability to do daily activities, but they should go away in a few days. Learn more about what side effects to expect and get helpful tips on how to reduce pain and discomfort after your vaccination. àCan a COVID-19 vaccine make me sick with COVID-19? No. None of the COVID-19 vaccines contain the live virus that causes COVID-19 so a COVID-19 vaccine cannot make you sick with COVID-19. Visit the CDC website section on the Coronavirus Vaccine for more information.

Vaccine doses purchased with U.S. taxpayer dollars will be given to the American people at no cost. However, vaccination providers may be able to charge administration fees for giving the shot. àThe first COVID-19 vaccines are being used under Emergency Use Authorizations (EUA) from the U.S. Food and Drug Administration (FDA). Many other vaccines are still being developed and tested.

If you have questions about COVID-19 and need assistance finding information online or clarification regarding the information, a statewide hotline number is available 8 a.m. – 5 p.m., 7 days a week at (833) 544-2374.

Enjoy the month of February filled with all kinds of cool and kooky activities, good health prevention practices, and personal celebrations for all of us in every culture on this amazing planet we call HOME! Be safe!

Remember, if you need HR, Payroll, Benefits, or Family support, Loyalty Pawn’s Employee Services is only a phone call, text message, or email away, on demand, anytime!

Be well. Be Blessed. Stay Safe!

916-752-2255 employeeservices@loyaltypawn.com

Loyalty Pawn Corporate Office: 1708 Broadway Sacramento, Ca 95818

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