Loyalty Pawn's Three Balls Chronicle Volume 4 Issue 12

THREE BALLS CHRONICLE

VOLUME 4 / ISSUE 12

December 2021 IN THIS ISSUE

Letter from the President

Letter from the General Manager

Loyalty Pawn Family

Store Manager Updates

Golden 1 Center Events

Upcoming Sales

Upcoming Birthdays and Anniversaries and New Hires

Top Performers in November

Loyalty Pawn’s Core Goals, Values and Visions

Employee Services Corner

Happy Holidays Team Loyalty!!

Wow, December came so fast and as we get into the last month of the year let’s make it a great end of the year. Thank you again to everyone for all your hard work that everyone puts in everyday, you guys are doing an amazing job even with everything that has gone on in the past year and hopefully we’ll be getting back to normal in 2022 Don’t forget to check out the monthly newsletters electronically, on the Issuu app so that you can share your hard work to your friends and family! There are many new events and Kings games so make sure to check that out so you can request games or other events for you and your families. The Kings are doing great this year and I haven’t gotten any requests for games, so be sure to take part in this great opportunity. Keep doing an amazing job Team Loyalty and we hope that everyone has a wonderful holiday with their family, a Merry Christmas, and a very Happy New Year!!

Letter from the President

Hello Team Loyalty,

Happy Holidays!!! One month left of 2021, that is incredible to me. I hope everyone had a wonderful Thanksgiving and enjoyed your time with family and friends. Even with these challenging times Thanksgiving does give us that time to reflect on what we are all thankful for. I know I spent part of my day being and thinking about how Thankful I am for each member of our Loyalty Pawn Family. I do not say it enough but Thank You. Now it is December and ready to take on the Christmas season and the New Year. Let us Do This! We have achieved some huge milestones even after enduring the struggles of 2020 and 2021, but we are not done. We need to have a tremendous retail sales month and December is just the month to do it. We did have a low revenue month in November of 2020 but we doubled it last month. That is amazing and tells me we are set for a great December!

We are still having steady loan growth which is terrific. As our loan balance grows our monthly residual income of pawn service charges and this is what we are in business for. While we still have not hit our pre-Covid loan balance numbers we are on our way. Barring unforeseen circumstances with new variants we should be above pre-Covid numbers and continue our steady growth in the months to come. It is extremely exciting to see the growth that we are a part of. Please let Wayne, Javier, or myself if there are any tools that you may need to help us and you achieve our company goals and any personal goals you may have.

Finally. stay safe and eyes open as there are many crazy people out there that are attempting to take advantage whenever they see an opportunity. Remember our merchandise is not worth being the hero. I would like to wish all the Loyalty Pawn Family a Merry Christmas, Happy Holidays, and a Happy New Year.

Merry Christmas, Stan Lukowicz, III

Letter from the General Manager

Hello everyone,

Hope everyone enjoyed their Thanksgiving. Every year, this time is to reflect what it important and what we are thankful for. I’m reminded of a quote about gratitude and thanksgiving. “Develop an attitude of gratitude, and give thanks for everything that happens to you, knowing that every step forward is a step toward achieving something bigger and better than your current situation – Brian Tracy.

That quote hit home for me and got me thinking what I’m grateful for. I am grateful to those who embrace what Loyalty Pawn has been building. I am thankful for the many individuals who continuously give and sacrifice for the daily freedoms that we get to enjoy. Finally, I am thankful for sound health, my family, and the opportunity I get every day to be my best. What are you grateful or thankful for?

Sales are always a topic of discussion! We always like to highlight the top three salesman. Dominic T 1st place sold $47,914.81. Mark Xiong 2nd place who sold $25,259.92 and Tony Mora 3rd place who sold $22,020.25. Way to go guys! After comparing November 2021 to November 2020, we definitely blew it out of the water this November! We like to follow trends and goal set off of previous year and month. Since 2020 was all over the place, we are delighted to see the business/ sales up-tic.

As the holidays near, one topic of discussion that remains of the upmost importance to Loyalty Pawn is safety and security. Lately, listening to the new you will find far to many things that are generally not positive. We know of industry professionals who have been victims of snatch grab and smash grab crimes. As we continue to limit our clients in the store, please stay vigilant and be award of those who are coming in in multiples. We Do our best to cater to everyone while treating everyone with white glove service. It’s disheartening that there are those who take advantage of small businesses with the intent to steal and harm. Please stay safe everyone and let your store leader know if something doesn’t seem correct or suspicious. To conclude, we are always looking for talented individuals to join the Loyalty Pawn Team. Currently, we have been gathering many resumes and applications. We are fielding those appropriately and scheduling appointments. If you run into anyone who has a sales and customer service background, hand them a card and don’t be afraid to advocate for Loyalty Pawn.

Sincerely,

Wayne Silliman General Manager

Loyalty Pawn Family

Greetings Loyalty Family,

First things first I would just like to wish everybody a happy holiday and a happy new year. Although this year has been a challenging one it is great that we can finally see some of our accomplishments throughout this year. Huge congratulations to the Florin team for surpassing that million-dollar sales milestone. The year isn’t over yet and I know more stores will join Mark and team Florin with that million-dollar club. As we get closer and closer to the end of the year it’s very important to figure out how to crush those goals, we all set in the beginning of the year. Let’s all continue the hard work and sell sell sell, we have lots of great affordable inventory so let’s use all the tools we have and resources to move it. I w ant to wish all of you and your families a very Merry Christmas and happy New Year. This month we are going to get to know Princella the newest team member of the Florin Mall team.

1. Who is your hero and why? I’D HAVE TO SAY MY CHILDREN. THEY ARE CONSTANTLY SHARING NEW IDEAS AND DIFFERENT ASPECKS OF LIFE. CONSTANTLY GROWING

2. What is your favorite family vacation? GOING TO JAPAN

3. What did you want to be when you were small? A NURSE

4. What is your favorite game or sport to watch and play? SOCCER, RUGBY, MMA, BOXING, WRESTLING

5. What would you sing at karaoke night? I ONLY SING IN THE SHOWER

6. Have you ever had a nickname? What is it? MANY NICKNAMES: PEANUT, MONKEY, PRINCIE

7. Would you rather win the lottery or work at the perfect job? And why? WORK THE PERFECT JOB. I LOVE WORKING

8. Who would you want to be stranded with on a deserted island? ME, MYSELF AND I

9. If you could go back in time, what year would you travel to and why? CHILDHOOD. TO SEE WHAT IT WOULD BE LIKE TO GROW UP WITH A MOTHER.

10. How would your friends describe you? BRUTALLY HONEST

11. What is the worst gift you have ever received? PUZZLE

12. What are some of your hobbies? CLEANING, COOKING AND DECORATING

13. If you were a super-hero, what powers would you have? N/A

14. What would you do if you won the lottery? I’D STILL WORK

15. What is the tallest building you have been to the top of? YOKOHAMA LANDMARK TOER IN JAPAN

16. What is your favorite holiday and why? HALLOWEEN. SCARY MOVIES AND SCARY DECORATIONS

17. What is your favorite sports team? DO NOT HAVE ONE

18. What is one of your favorite movies? DIRTY DANCING

19. What three items would you take with you on a deserted island? BOOKS, PENS AND PAPER,

20. What was your favorite subject in school? HISTORY

21. What are the most unusual things you’ve ever eaten? CAMEL BURGER (not bad)

22. Do you collect anything? $2.00 BILLS

23. What three things do you think of the most each day? BILLS, FOOD, HAPPINESS

24. On a scale from 1-10 how funny would you say you are? 5

Shop Talk Manager Updates

El Camino

Team Loyalty,

Ho, Ho, Ho Tis the season hope everyone is staying safe in these times. It’s pretty alarming and hope everyone is staying vigilant out there. Well in other news team El Camino ended in 2ndplace again 10k behind florin it was a great race. Congrats team florin for taking 1st place but the race continues for the month of December. With overstock of inventory fingers crossed we sell out just due to the shortage of inventory of big box stores. Never thought in a million years that Christmas lights would have a high re-sale value due to the shortage. Loyalty Luxury is fully stocked as well and decorated for the festivities. Also, a big shoutout to Tyrah Walls for hitting her incentive, she’s fast and picks up quick and a great at negotiating a true pawnbroker. Finally, we also like to welcome Andrew Fischer our newest SLA also a fast learner I was blown away on his first day he sold a camera lens and broke down the millimeter info to the customer and why this lens would work for him. Other than having a great team we continue to maintain everyone layaways and try to lock them into a new one. We are middle of the month sales oriented store so lets put on out Christmas hats and do Santa’s work. Merry Christmas everyone and their families and a bright New Year!

Tony Mora

Florin Mall

Loyalty Pawn Families,

I hope every had a wonderful Thanksgiving. Well Team Florin did it, we hit our 1-year sales goal. We were shooting for $1 million in sales by the end of December and we hit that goal early. Team Florin was able to hit that goal on Black Friday and we still have a whole month to go. We are now shooting for an all-time high of $1.2 million in sales. I wanted to thank Team Florin for their hard work and continue pushing to make sure we achieve our goal. Team Florin will be celebrating our achievement with dinner at Scots Seafood. Florin is still holding a strong loan balance of $1.6million. Christmas is just around the corner I am very excited to see what all store is going to end with in sales. Please make sure you everyone is paying attention to everyone we let in, being safe and preventing any property lost. Florin is decorated and ready for Christmas. We want to wish everyone a very Merry Christmas and a Happy New Year.

Mark Xiong

Roseville

Hello Team Loyalty,

I hope everyone had a great Thanksgiving and I’m sure we are all looking forward to having a great December holiday sales month. I want to give a huge shout out to the Florin team for hitting $1,000,000 in sales! What a great accomplishment and you all should be super proud of hitting such a giant milestone. Awesome job team Florin! With that being said #beatFlorin lol. I know the Roseville team is going to be pushing to take first place in sales for December to set the tone for our sales goal in 2022 to hit that million dollar benchmark. Let’s all have a great December and hit our goals! Fun Fact: US households spent an average of $1,387 during the previous Christmas holiday season. (Deloitte, 2020)

Justin Martinez

Broadway and West Sacramento

Hello Team,

Thanksgiving has passed and Christmas is upon us, and we are as busy as elves in Santa’s workshop. The Tsunami of loans has arrived. Broadway has seen exponential growth over the past month. A special thanks to our awesome team putting in the hard work it takes to merge two stores. I personally want to extend a special thank you to Tito, Joshua, Kirby and Paul for all the hard work and dedication they have put in over the last two months at Broadway and West Sac. Everyone's individual expertise from the Jewelry repair and custom work of Kirby to Josh's highest level of concierge service is what makes our store a special standout. Of course, Paul and Tito are not to be left out. These gentlemen always come to counter prepared and ready to tackle whatever the day brings. We are looking forward to finishing a few large projects after the holiday to streamline our operations in eBay. Watch out for Broadway in 2021 everyone! May your Holiday's be filled with merry and joy!

Jason Wagner

Golden 1 Center Upcoming Events

We have some exciting news!! The Golden 1 Center is finally opening back up to have events. Below are the list of events that are posted as of right now and we will be adding events to this list each month as they get posted! Same thing as usual if you would like to request tickets send you ticket request forms to lauren.l@loyaltypawn.com so that I can get your requests in and if you need a request form email lauren.l@loyaltypawn.com and I can send you a copy! With the Golden 1 Center opening back up there is a limited number of tickets available, so for every event you are only allowed to request and receive 4 tickets per event!

December Sales Flyer

Monthly Birthstone Guide

This will help educate you about some of the more popular semi and precious stones we come across and it will also help you close some more sales. The idea is to educate you on each month’s birthstone as you can arrange your cases properly and make suggest ions to our clients that may be browsing or even looking for a gift. Let’s think outside the box when utilizing this information.

JANUARY – Garnet

MARCH – Aquamarine

FEBRUARY Amethyst

MAY – Emerald

JULY – Ruby & Tourmaline

Anniversaries, Birthdays and New Hires

December Anniversaries

Mike Xiong 2 years

December Birthdays

Mark Xiong December 2nd

Kirby Erlanger December 13th

Andrew Fischer December 29th

November New Hires

We don’t have any new hires this month

TOP PERFORMERS IN NOVEMBER

Loan/Buy/Layaway End of Month Balances

Loyalty Pawn’s Goals, Values, and Visions

“The Leader in Local Lending”

Company Wide Goals

• To Offer Immediate Relief with a Short-Term Loan.

• To Develop, Recruit and Inspire an Elite Work Force, Driven by Loyal Business Practices.

• To Provide the Highest Standard of Quality, Commitment and Value to Every Customer in Our Loyalty Pawn Family!

Core Values

• Loyalty

• Dedication

• Creativity

Company Vision

• Loyal People Committed to Everyday Satisfaction

Loyalty Pawn Employee Services Corner

December is Give Back Month

Give Back Month

During December, people from all walks of life volunteer their time and share their resources to improve lives and the quality of living of others. Give Back Month celebrates people at their best by acknowledging the generosity and volunteerism that unites people of all ideologies during the month of December.

It recognizes those who tend to the unmet human, educational. health, environmental and public needs of our communities. During Give Back Month, we celebrate donors, volunteers, corporations, foundations and organizations who financially invest in the local, state and national challenges before us. We also highlight civic responsibility and the spirit of community and service through shared values that transcend race, religion, gender, age, disability, region, income and education.

Why Giving Back Is Important

You can change lives.

Based on the need of the person you are giving to, you could actually save someone’s life, be it sending a child to school, or providing food and shelter to a family.

Giving will make you happy.

Donating to charities and helping others has a therapeutic effect and can make you happy. It’s a positive cycle that leads to the betterment of society.

You can help reduce poverty.

Your donations can help to reduce poverty if it’s improving the living conditions of even a single family. Be a part of the change and donate as much as you can!

Safe Toys and Celebrations

You should always consider the age of whomever you are giving a present. For instance, you should avoid toys with small parts when buying for a toddler and ensure the subject matter of the gift is age-appropriate. However, some toys may still be harmful despite being marketed as appropriate for the recipient’s age.

The American Academy of Ophthalmology stresses that projectile toys, especially, have the potential for scraping eyes and even causing cataracts, despite typically being sold as gifts for children ages 15 and younger. The organization acknowledges other dangers inherent with seasonal gift giving and recommends the following precautions:

• Avoid toys with sharp or protruding parts.

• Keep toys for older children away from younger siblings.

• Check toy labels for age and play recommendations

• Make sure children are supervised when playing.

Monthly Moves:The Dead Bug

1. Lie on your back with your knees bent and feet flat.

2. Tighten your abdominals and keep your back flat as you lift your knees so that your hips and knees are bent at a 90-degree angle.

3. Slowly tap one toe to the ground and return.

4. To increase the difficulty level, extend your arms straight up over your shoulders. As you lower one foot down to the ground, reach the opposite arm back overhead, keeping your lower back on the floor and your ribs pulled in.

5. Only extend your leg as far as you can while keeping your back flat.

6. Return and switch sides

Recipe: Healthy HOT Chocolate!

Servings: 1. Serving Size: 1 c

Calories: 164 | Fat: 2.8g | Protein: 3.1g | Carbs: 27.9 g | Fiber: 2g |

Sodium: 108.6 mg | Sugar: 24.8g

Ingredients Checklist

• 1 tablespoon natural, unsweetened cocoa powder

• 1 tablespoon sugar

• 1 cup low -fat milk, warmed to steaming

• Add-ins like orange zest and ground cloves; ground cardamom and vanilla extract; or chili powder and ground cinnamon (optional)

Directions

Step 1 Combine cocoa powder and sugar in a mug; swirl in warmed milk. Add in one of the flavor additions, if desired.

Just for fun December Days

…Have fun with these fun and kooky celebrations!

Did you know that December is National Pear Month? Celebrate these fun holidays this month:

• Dec. 11: International Mountain Day

• Dec. 13: National Violin Day

• Dec. 13: National Day of the Horse

• Dec. 20: Underdog Day

• Dec. 26: National Candy Cane Day

December Moon & Astronomy

Winter Solstice The month of December brings the winter solstice in the Northern Hemisphere. This is the shortest day of the year (the day with the least amount of daylight). In 2021, the solstice occurs on Tuesday, December 21

Full Cold Moon December’s full Moon, the full Cold Moon, appears on Saturday, December 18, reaching peak illumination at 11:37 P.M. EST.

Geminid Meteor Shower Look skyward on the night of December 13 after 9 P.M. for a chance to catch a glimpse of the Geminid meteors The Geminid meteor shower is the most active shower of the year. This year, the peak of the meteor shower lands just one day after the new Moon, meaning that the sky will be nice and dark perfect for stargazing! If the sky is clear and temperatures aren't too chilly, it's worth venturing outside to try to see the Geminids.

401K-Loyalty Pawn Retirement $avings Program

Are you saving for retirement? Why not start today? If you have completed 12 months of service with Loyalty Pawn, you’re eligible to participate and start putting away those pretax (or post tax Roth) dollars into your very own 401k account. To enroll, send me an email and I’ll help you get started. Also, for your “loyalty” “dedication” and “perseverance”, Loyalty Pawn contribute 3% of your gross wages into your 401k account an employer contribution weekly this is whether you defer pre/post tax dollars or not. Just another way of saying, “Thank YOU! We appreciate YOU” Contact Employee Services at employeeservices@loyaltypawn.com Start saving for retirement’s tomorrow, today!

COVID | MASK & SOCIAL DISTANCING UPDATES Vaccine Updates

Federal employees and contractors are required to be fully vaccinated by 01/18/2022 or employers face noncompliance fines. . While Loyalty Pawn is not required under the Federal mandate as summarized above, if you’re considering the vax, here are some great resources. https://www.saccounty.net/COVID-19/Pages/CoronavirusVaccine.aspx

https://dhs.saccounty.net/PUB/Pages/Communicable-Disease-Control/Vaccine-Registration-forEligible-Individuals-in-Sacramento-County.aspx The vax is FREE to anyone who wants it!

Additionally, California COVID Supplemental Sick Leave Pay is now expired. Need COVID related time off? Please call or email Loyalty Pawn’s Employee Services for resources and updates to help you keep you and your co-workers safe. CDC now recommends that vaccinated individuals wear face coverings in indoor public settings in areas of substantial or high COVID19 transmission (https://www.cdc.gov/coronavirus/2019-ncov/vaccines/fully-vaccinatedguidance.html) and effective July 30th, California Sacramento County Dept of Health now mandates all mask wearing for public places indoors regardless of vaccination status.

Remember, if you need HR, Payroll, Benefits, or Family support, Loyalty Pawn’s Employee Services is only a phone call, text message, or email away.

Loyalty Pawn

Corporate Office: 1708 Broadway

Sacramento, Ca 95818