Selling Better with
Solutions Gold Coast
Nerang | Pacific Pines | Helensvale | Hope Island | Coomera | Ormeau
A Better Vision
Our mission statement Sir Leslie Hooker said in 1928
Real estate is not just about property. It’s about people.
The LJ Hooker Solutions Gold Coast team is dedicated to creating clients for life. We are genuinely passionate in providing the highest standard of service, to always deliver honest and ethical advice to create an enjoyable real estate experience. We work together, with you.
LJ Hooker Solutions Gold Coast is the brainchild of LJ directors Nicole Hintz, Pascal Pierre and Shane Colquhoun. Launched on 1 January 2021, the new strategy sees the LJ Hooker offices at Nerang, Pacific Pines, Helensvale, Hope Island, Coomera and Ormeau combine forces for marketing purposes. Having that synergy means that we have more resources and more knowledge, we’re all sharing to make that journey better for our clients.
Solutions Gold Coast
Nerang | Pacific Pines | Helensvale | Hope Island | Coomera | Ormeau
Better Service
Don’t just take our word for it “We have dealt with other LJ Hooker agents throughout our journey towards relocation and would comment that without exception they have all been courteous and professional.” F. Cole, Silvereye Circuit, Gilston “I would, and already, highly recommend your office for anyone who is considering a sale or purchase. Your team are most helpful, courteous and friendly throughout what can be a difficult time.” M. Gwynne, Andamooka Avenue, Worongary
“These legends just sold my townhouse in 8 days! Some might say it was just dumb luck but no. This team of fabulous estate agents work with such focus and intention and make you feel like you are their only client, obviously you’re not but when they are working for you or with you, expect it to feel that way because it is the only way to describe my dealings with them. Every interaction with them was so personally delivered and every concern and requirement was taken on board with upmost respect and understanding.” R. Somervell, Ancona Street, Carrara
“Highly professional, relatable and adaptable
“Thank you very much for the assistance you
agent. Quick results and constant comms. Pride in his work and great attitude from the get go. Chance meeting at the right time resulted in a quick easy sale with a high value market price achieved on our property” J Coleman, Breezeway Drive, Bahrs Scrub A managed service that removes all the inconvenience of renting. Listing the property, organising the open house, reference and credit check for a suitable tenant. LJ Hooker found me a tenant in three days which was unbelievable as just before the Christmas holiday period.” M.Close, Village Way, Oxenford
gave us with the sale of our property. You have been very professional and at the same time very kind. It has been a pleasure doing business with you. The process of selling the property went smooth and where there were hurdles you straightened it out quickly. I was never worried about the sale because I could trust you from the beginning to the end. Whatever you promised, you delivered.” B. & S. Robbertse, Icefire Lane, Coomera “Everything was an easy transition, which is how we like it. Love the gift basket and our baby will love the LJ Hooker Bear. “Thanks Mr Hooker” we are settling in well.” N. Crowley & P. Innes, Riverpark Dr, Nerang
Better Track Record 2020 Results Properties Sold
688
Total Value
$387,460,748
Average Sale Price - House
$628,568.80
Average Sale Price - Unit
$356,397.50
Highest Price Achieved
$1,680,000
Active buyers on our database
38,717 and growing
Solutions Gold Coast
Nerang | Pacific Pines | Helensvale | Hope Island | Coomera | Ormeau
Better Results
Our Stand Out Achievements
REB 2015 - 2021
RateMyAgent Awards 2020
REIQ Awards 2019
REIQ Awards 2019
LJ Hooker International 2019
LJ Hooker International 2018
REB Awards 2018 & 2021
REB Awards 2017 & 2021
Top 50 Offices Australia
Winner Large Residential Agency
Winner Community Relationship Award
Sales Office of the Year (Regional)
Solutions Gold Coast
Nerang | Pacific Pines | Helensvale | Hope Island | Coomera | Ormeau
Winner Gold Coast | Tweed
Winner Innovation Award
Winner Customer Experience Award
Principal of the Year (Regional)
Better Reach
Jacobs Well
Our 6 sister offices working together
Ormeau
Pimpama
your property
the highest possible price.
Oxenford Maudsland
Helensvale
Pacific Pines
Runaway Bay
AY
for you at
Paradise Point
RW
a faster result
By focusing our offices on each neighbourhood we better understand the needs of our clients selling Gold Coast Real Estate. We focus exclusively on Gold Coast Property Value and work tirelessly to get a better feel for the needs of the clients who will buy your property.
Upper Coomera
TO
reach, meaning
Hope Island
MO
gets more
Strategically located throughout the Gold Coast, the six offices have you covered, whether you’re looking to buy, sell or rent.
Coomera
IC
agents means
As they say, there is power in numbers and this is apparent with the combined office strength of LJ Hooker Nerang, Pacific Pines, Helensvale, Hope Island, Coomera and Ormeau.
P A CI F
More local
Gaven Southport Clagiraba
These 6 Gold Coast Real Estate offices work together to promote your property and capture and refer interested buyers to compete for your home.
Nerang
Surfers Paradise Broadbeach Mermaid Waters
FIC
Tallai
P A CI
Worongary
Our combined marketing strategies and larger network of agents put your home in front of more potential property buyers.
Robina M
Numinbah Valley Bonogin
O
TO
RW
AY
Why are we Better? More buyers More services A better price for you
1.
We are leaders in Customer Experience and Innovation
6.
We have placed in the Real Estate Business (REB) Top 50 for 7 years running
2.
Our digital marketing initiatives aren’t just better, they’ve been awarded as the best by LJ Hooker International
7.
We are the #1 LJ Hooker office on the Gold Coast and Top 5 Group of Offices Internationally for 8 years running
3.
We create significant exposure for your home in all major advertising mediums
8.
We have 6 sister offices covering the north-west of the Gold Coast. That means 60 local sales agents accessing buyers for your property
4.
We manage in excess of 2,100 investment properties worth over $980 million
9.
We are a National brand, but locally owned and operated
5.
We are active in our community and support countless local events
10.
Our industry accolades speak volumes, including awards from the Real Estate Institute of Queensland (REIQ)
Our Guarantee of Better Service We won’t let you down •
We will book all third party inspections (photographer, stylist, pest and building) for you and work around your schedule
•
Your advertising will be booked at the best rates possible
•
A For Sale or Auction sign will be installed as soon as your home is officially on the market (or as per agreed marketing schedule)
•
Property brochures will be prepared and printed prior to your first ‘Open Home‘
•
‘Just Listed’ flyers will be ordered and distributed to surrounding homes at the start of your campaign
•
We will endeavour to get you as much additional exposure as possible through editorials and digital channels (some conditions apply for these)
•
•
Relevant buyers on our extensive database will be matched to your property and contacted prior to launching to the general market You will receive Priority 1 service from our network of over 700 LJ Hooker offices nationally and internationally and free referral service if moving interstate or overseas
•
Your property will be digitally introduced to over 60 sales agents who will be offered an incentive and be directly invited to show their buyers your home
•
We will conduct Open Homes as frequently as necessary until sold
•
I will call you to discuss comments received from buyers each week as well as providing all feedback to you weekly
•
I will call you regularly to keep you informed of progress and strategies
•
We will do everything to achieve the highest possible price, as quickly as possible
•
All offers will be presented to you for your decision
•
I will protect your privacy and security by ensuring that all prospective purchasers are qualified prior to inspections and are accompanied by a certified real estate agent
•
I will be available at any time to discuss any problems or ideas you may have regarding the marketing of your property
•
We will provide courteous and professional service from our trained and qualified personnel at all times
Better Extras
We are your one stop, real estate shop
We’re proud to provide you with everything you need to make the big move from start to finish. LJ Hooker is your one stop shop, it’s all here and it’s all available to you.
We Can Help You Move
Let us organise and connect your electricity, gas, phone, pay TV, internet and more! From removalists to cleaning services- we’ve got you covered.
Property Management
Often investors are looking for good property, and sometimes a buyer will rent their purchase before moving in. In the event you need a Rental appraisal, this can easily be organised for you, simply call us.
Referral Network
With over 700 offices across Australia, New Zealand and Asia, we can help you relocate with ease. We also have interstate buyers looking to buy on the Gold Coast.
Home Loans
Our home loan specialists will provide a FREE ‘Health Check’ on your housing finance. This will ensure you have the very best interest rate. Ask our representative to organise a broker to come to you.
Conveyancing
LJ Hooker can handle the entire transaction for you. Our One Stop shop makes it even easier to get your property sold.
Better Community Involvement We are proud members of our community Our outlook to community and charity is to think globally and act locally. You’ll find LJ Hooker participates in a large amount of community events to better our community and help those who need it the most. We are proud to have made a difference in the community.
Proudly supporting
Better Rewards
Nobody offers what we do
We provide reward opportunities to vendors who list and sell exclusively through LJ Hooker. You can earn 20,000 or more Qantas Frequent Flyer points* when you list and sell your residential property exclusively with us. Alternatively, you can ask us to donate to Orangutan Foundation International Australia or the LJ Hooker Foundation on your behalf.
Orangutan Foundation International Australia
orangutanfoundation.org.au
20,000 Qantas
Frequent Flyer Points
LJ Hooker Foundation
foundation.ljhooker.com.au
Lease Better
Selling not quite an option yet?
For most people, owning a residential investment property is the biggest financial investment we can make. We manage in excess of 2,000 investment properties worth over $980 million. 99% of our tenants pay their rent on time or in advance. 598 properties were leased in 2020 with a vacancy rate of less than 1%
The management of your investment is a huge responsibility and has become a serious business over recent years. It is no longer as easy as selecting a real estate agency with the cheapest fees. When considering an agency to take care of your most valuable asset, it makes sense to select a team that has your best interests at heart. If you are currently a landlord and are unhappy with your current agency, we can help you make the switch. Each of our offices has a dedicated New Client Manager who will work with you every step of the way.
Katy Bryan Nerang 0423 506 285
Aaron Dobson Helensvale 0437 828 228
Tracy Whelan Coomera 0423 506 285
Better Presentation
Getting ready to present and sell Entrance and garden
Clean/repair gate and fence Clean/repair letterbox
Move garbage bins out of sight Sweep/clean/fix driveway
Mow lawn and tidy garden Clean gutters and eaves Tidy garage and shed Clean windows
Clean/paint front door General inside
Do complete spring clean
Clean skirting boards and floors Clean and repair flyscreens Remove clutter
Remove/hide personal items Dust and straighten pictures Kitchen and dining
Clean surfaces of fridge, oven and microwave Clean drains and empty bins Tidy cluttered cupboards Minimise decorations
Living areas
Use neutral colours
Arrange room to emphasise best use of space Ensure sofas are clean
Remove magazines and paper clutter Bedrooms
Remove any unnecessary items of furniture Ensure cupboards are neat and clean Put fresh linen on beds Clean mirrors
Open curtains and blinds Bathroom
Air bathroom/make use of fresheners
Clean all facilities including mould and grout Clean mirrors and glass Ensure fan is working
Remove personal toiletries
LJ Hooker Solutions Gold Coast Our journey to date.
LJ Hooker Nerang 07 5581 4422
LJ Hooker Pacific Pines 07 5573 7218
LJ Hooker Helensvale 07 5573 2099
LJ Hooker Hope Island 07 5573 2099
LJ Hooker Coomera 07 5585 7888
LJ Hooker Ormeau 07 5549 4500
2-4 New Street, Nerang 4211 nerang@ljhgc.com.au
340 Hope Island Road, Hope Island 4212 hopeisland@ljh.com.au
Shop 1, 6 Hotham Drive, Pacific Pines 4211 pacificpines@ljhgc.com.au
The Hub, 90 Days Road, Upper Coomera QLD 4209 coomera@ljh.com.au
1/8 Discovery Drive, Helensvale QLD 4212 helensvale@ljhgc.com.au
Norfolk Village Shopping Centre, 170-174 Pascoe Road, Ormeau QLD 4208 ormeau@ljhgc.com.au
Solutions Gold Coast
Nerang | Pacific Pines | Helensvale | Hope Island | Coomera | Ormeau
LARGE RESIDENTIAL AGENCY OF THE YEAR INNOVATION AWARD
2019 REIQ AWARDS FOR EXCELLENCE
Solutions Gold Coast
Nerang | Pacific Pines | Helensvale | Hope Island | Coomera | Ormeau