“Presentation sets Expectation” Always start with the end in mind

Getting the property ready for tenants to move in is one of the most important steps we can take to ensure the tenancy starts on the right note. Our entry condition reports reflect the state of the property at the beginning of the tenancy, enabling our team to expect the property be returned in that same condition (minus fair wear and tear) at the end of the tenancy.

If there are any property specific notes that you believe the tenants should know about upon moving into the house, please give our team a list of these. These can include items such as solar power boosters, septic or biocycle tips and tricks or specific cleaning items for flooring, kitchen benches etc.

Our expectation is the house and grounds will be presented to us to a professional standard. While you do not have to engage a professional to clean the house/carpets or maintain the grounds (pool where required), we do have high expectations of cleanliness. This allows us to expect the tenants to return the property in this state.

Other things to consider

• All windows and doors including cupboards and wardrobes open and close easily

• All locks are secure and operate effectively with keys provided

• Full sets of keys to be provided to our office plus one tenant. Any additional tenants will need access keys only

• The property provides adequate security to enable tenants to obtain contents insurance and personal items

• Property meets current smoke alarms requirements (see attached information sheet from QFES)

• Any operating instructions or manuals for appliances or other items which tenants require instructions to use

• Provide agent with any warranty details for any applicable items or building works, if applicable

• Ensure all lights and fittings are in working condition and spares left if required

• Pre-place or leave picture hooks on walls in best locations – this helps control placement and number of picture hooks allowed

• Where applicable ensure pool safety certificate is current. These expire after two years

• If pets have been in the house, consider a flea treatment throughout

• If you notice any pests, consider a pest control to treat those prior to tenants moving in

• Basic utilities to the house are functional and ready for tenants to arrange their own connections including but not limited to electricity, gas, internet and phone

Remember teething issues can occur when tenants move into the property. Each individual has different expectations of cleanliness, presentation and matters requiring maintenance. If you’ve been putting up with something, have it fixed to prevent any angst around the matter for tenants.