Corporate College Spring Schedule 2016

TRAINING • RESULTS • SUCCESS

PROFESSIONAL DEVELOPMENT

COURSE CATALOG SPRING 2016

www.corporatecollege.com/enroll

LOCATION KEY Corporate College East (CCE) 4400 Richmond Road Warrensville Heights, OH 44128

Corporate College West (CCW) 25425 Center Ridge Road Westlake, OH 44145

Advanced Technology Training Center (MATTC) 3409 Woodland Ave. Cleveland, OH 44115

Brunswick University Center (BUC) 3605 Center Road Brunswick, OH 44212

CORPORATE COLLEGE

Parking is convenient and free at all locations.

YOUR TRAINING SOLUTIONS PARTNER

INFORMATION

PROFESSIONAL DEVELOPMENT

Customized Training 216-987-0234 Professional Development 216-987-0233 Conference Centers 216-987-2800

WEBSITE

www.corporatecollege.com • Visit our website for: course updates, registration and cancellation policies and more.

TABLE OF CONTENTS ORGANIZATIONAL EFFECTIVENESS COURSES Pages 3 - 10

QUALITY AND CONTINUOUS IMPROVEMENT COURSES Pages 11 - 19

Corporate College provides training and development for professionals on an individual basis through open enrollment courses, workshops and certificate programs. Our talented team brings a wealth of experience that helps participants enhance their professional and industry related skills.

CUSTOMIZED TRAINING Our team of subject matter experts is committed to delivering outstanding service in customized talent development solutions designed to meet an organization’s strategic business goals. Our innovative consulting solutions improve individual, team and organizational performance.

CONFERENCE CENTERS With Corporate College as your partner, planning that corporate meeting or special event is easy. Our experienced event planners will manage all your meeting details so that you can stay focused on your business agenda.

ACCOUNTING, FINANCE AND TAX COURSES Pages 20 - 21

INFORMATION TECHNOLOGY Pages 22 - 26

CISCO TECHNICAL TRAINING INSTITUTE Pages 27 - 28

REGISTRATION INFORMATION Page 29

CUSTOMIZED TRAINING Page 30

FOUR WAYS TO REGISTER ONLINE: www.corporatecollege.com/enroll PHONE: 216-987-0233 MAIL: Complete registration form and mail with payment to:

Corporate College

4400 Richmond Road

Warrensville Heights, OH 44128 IN PERSON: Complete registration form and bring to

Corporate College in Warrensville Heights.

QUALITY AND CONTINUOUS IMPROVEMENT

NEW FOR 2016

CORPORATE COLLEGE OFFERS COURSES AT TRI-C’S BRUNSWICK UNIVERSITY CENTER Based on needs identified by Medina County businesses, Corporate College is now offering professional development courses at Tri-C’s Brunswick University Center, conveniently located off I-71 on SR 303. Included in the lineup are many flagship offerings.

• Lean Six Sigma Yellow and Green Belt • Project Management • ISO Standards • Frontline Manager Certificate Courses

PROJECT MANAGEMENT INSTITUTE EXAM PREP BOOT CAMP: UPDATED PMP® AND CAPM® Project Management Institute (PMI®) credentials are recognized assets that will distinguish you in the job market and enhance your credibility and effectiveness working with project teams. This new combined exam prep boot camp will help you to prepare for either the newly updated 2016 Project Management Professional (PMP®) Exam or the Certified Associate in Project Management (CAPM®) Exam. Certification is granted through PMI. Visit www.pmi.org to review requirements, qualifications and exam fees for PMP ® and CAPM® certification.

UNDERSTANDING ISO 9001:2015 The first major revision to ISO 9001 since 2000, ISO 9001:2015 was just published in September of 2015. Learn how to transition from ISO 9001:2008 Quality Management System or plan for and implement ISO 9001:2015. The new structure, concepts and requirements will be reviewed, providing you with a roadmap to understand key changes and implement them in your organization.

www.corporatecollege.com

KEPNER-TREGOE PROBLEM SOLVING AND DECISION MAKING The Kepner-Tregoe Problem Solving and Decision Making process helps organizations and individuals use clear, critical thinking strategies to cut through the clutter of business complexity, act decisively and address difficult challenges. Save on travel and training budgets by taking advantage of this affordable, local training opportunity.

LEAN SIX SIGMA GREEN BELT FOR HEALTH CARE Back by popular demand, this customized Lean Six Sigma (LSS) Green Belt prepares current and future professionals to prepare, manage and lead LSS projects and optimize processes within health care organizations.

The blended-learning format (online and face-to-face sessions) maximizes efficiency and reduces travel costs and time.

CYBER SECURITY ANALYTICS CERTIFICATE As cyber breaches continue to make headline news, more and more companies are looking for trained professionals who are skilled with the latest cutting-edge techniques to protect the assets of the organization.

This graduate-level certificate program, a partnership between Tri-C and Wright State University, allows working professionals in the Northeast Ohio area to develop competencies in analyzing cyberspace risk profiles and the latest threats.

MYERS-BRIGGS TYPE INDICATOR (MBTI) FOR THE INDIVIDUAL Using the nationally recognized Myers-Briggs Type Indicator (MBTI), you’ll develop an understanding of personality differences and find new ways of working more effectively with others.

22

ORGANIZATIONAL EFFECTIVENESS

3

Corporate College understands the skills and attributes companies seek and need to develop in human talent to build individual and organizational effectiveness.

Fundamentals such as effective communication, teamwork, dealing with difficult people and time prioritization are critical to maximize performance.

FRONTLINE MANAGEMENT LEADERSHIP COMMUNICATION MANAGEMENT

ORGANIZATIONAL EFFECTIVENESS

FRONTLINE MANAGER CERTIFICATE PROGRAM OVERVIEW: The ability to lead people effectively is founded on a number of skills that are highly sought after by employers.

Leadership is not a position or title, it is a frame of mind.

Strong leaders are invaluable in setting vision. Strong frontline employees and managers are necessary to communicate and execute that vision.

Great leaders are able to communicate effectively across the organization, embrace and direct the change that is needed to remain competitive, build and support teams that actively work towards achieving organizational goals and successfully deal with conflict when it arises.

The Frontline Manager Certificate program is based on these principles. Adding this leadership certificate to your resume will allow others to recognize and have confidence that you are ready to advance in roles of leadership.

CERTIFICATE COST: $1,350

Take one or more individual courses, or complete all ten to earn the certificate!

REGISTER NOW www.corporatecollege.com/subject REGISTER NOW www.corporatecollege.com www.corporatecollege.com/enroll 000-000-0000 • 216-987-0233

SUCCESSFUL FRONTLINE MANAGER’S SKILLS: • Lead with professionalism and integrity • Organize and plan work and resources effectively • Tackle problems with confidence and handle the unexpected • Take responsibility for decisions • Demonstrate business knowledge and skills and make sound judgments • Lead with a team-oriented and inclusive approach • Coach, support and develop talent • Inspire others to go the extra mile • Set clear expectations and communicate effectively to gain results • Confront and resolve conflict

FRONTLINE MANAGEMENT COURSES: • Becoming a Team Player • Dealing with Difficult People • Delivering Great Customer Service • Effective Communication • Embracing Change at Work • Frontline Leadership • Handling Conflict at Work • Prioritizing My Time • Professionalism • Using Your Strengths

44

ORGANIZATIONAL EFFECTIVENESS

FRONTLINE MANAGEMENT

° Delivering Great Customer Service

° Becoming a Team Player

Teamwork is critical to an organization’s productivity and profitability. Teams solve problems better and accomplish tasks faster. Each individual on a team has unique qualities that make that team stronger and more effective. Learning what those qualities are and what role they play on the team will help to create an environment of trust and success.

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZLDR 1216

CRN

DATE

DAY

31324

Mar. 21

M

31400

May 3

T

TIME

LOCATION

INSTRUCTOR

1 - 5 p.m.

CCE

Barker

1 - 5 p.m.

BUC

Barker

° Dealing with Difficult People

Ever wonder how an encounter with a person went so badly so quickly, and you are left asking yourself what you did?

Chances are nothing. You were just dealing with a difficult person. Most times we can avoid or minimize our interactions with difficult people, but sometimes they are unavoidable.

The best way to handle difficult people is to be aware and prepared for their behaviors and develop strategies for dealing with them.

5

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZLDR 1218

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31394

Mar. 14

M

1 - 5 p.m.

BUC

Djordjevich

31328

Apr. 7

Th

1 - 5 p.m.

CCE

Djordjevich

Take two courses on the same day (morning and afternoon) to complete your Frontline Manager Certificate more quickly!

Feb. 23 or Apr. 11: Frontline Leadership and Using Your Strengths Mar. 2 or May 16: Delivering Great Customer Service and Handling Conflict at Work Mar. 8 or Mar. 31: Effective Communication and Embracing Change at Work Mar. 14 or Apr. 7: Prioritizing My Time and Dealing with Difficult People Mar. 21 or May 3: Professionalism and Becoming a Team Player

Customer service has the power to create the entire perception a customer has of an organization. One bad experience can result in not only losing that customer but losing future customers. Studies show that a satisfied customer may tell two or three people about their experience.

Dissatisfied customers will tell eight to 20. However, even an unhappy customer will become a loyal customer if you resolve their complaint in a fast, fair and friendly manner.

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZLDR 1219

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31391

Mar. 2

W

8 a.m. 12 p.m.

BUC

Loiko

31321

Mar. 17

Th

8:30 a.m. 12:30 p.m.

CCE

Littleton

31326

Apr. 4

M

8:30 a.m. 12:30 p.m.

CCW

Wright

31351

May 16

M

8 a.m. 12 p.m.

CCE

Loiko

° Effective Communication

It is no secret that good leaders are also good communicators. And the best leaders have learned that effective communication is as much about listening to others as the words they speak. The importance of the exchange of information in the workplace makes effective communication skills a critical business tool and an essential employee attribute.

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZLDR 1213

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31295

Feb. 10

W

8:30 a.m. 12:30 p. m.

CCW

Djordjevich

31314

Mar. 8

T

8 a.m. 12 p.m.

CCE

Wright

31395

Mar. 31

Th

8 a.m. 12 p.m.

BUC

Barker

31353

May 20

F

8:30 a.m. 12:30 p. m.

CCE

Djordjevich

° = Frontline Manager Certificate course REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

ORGANIZATIONAL EFFECTIVENESS

° Embracing Change at Work

Change happens all around us - at home, in our communities and at work. The only constant of change is that it is unavoidable. Anxiety over the unknown, changes in roles and responsibilities and/or processes can result in unhappy, unproductive and stressed out employees. Embracing change is easier when we know what the changes are, why it is happening, the benefits it will yield and how to overcome barriers to change.

° Frontline Leadership

Employees that exceed expectations in their daily work are often promoted into leadership roles. The transition from support staff to leader is often a challenging one. Although technical and functional expertise is necessary, it does not necessarily equate to being a good leader. Without the additional skills needed to communicate effectively, engage and lead others, the transition can be difficult and unsuccessful.

COST

CEU

HOURS

SUBJECT CODE

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZLDR 1214

$79

0.2

2

ZLDR 1211

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31315

Mar. 8

T

1 - 5 p.m.

CCE

Wright

31297

Feb. 23

T

CCE

Littleton

31396

Mar. 31

Th

1 - 5 p.m.

BUC

Barker

10 a.m. 12 p.m.

31397

Apr. 11

M

10 a.m. 12 p.m.

BUC

Tonti

CUSTOMIZED TRAINING FOR EMPLOYEES

SPECIAL GROUP OFFER

Any course can be customized to your business needs and delivered at your site to a group of employees.

Send three or more employees to one class and SAVE 10%.

Call 216-987-0234 for more information.

REGISTER NOW

www.corporatecollege.com www.corporatecollege.com/enroll • 216-987-0233

Call 216-987-0233 for details.

6 6

ORGANIZATIONAL EFFECTIVENESS

° Handling Conflict at Work

7

Conflict in the workplace is a given. Although we may try to avoid it, we cannot escape it. The ability to recognize conflict, understand the nature or cause of the conflict and resolve conflict effectively will benefit individuals, teams and the organization as a whole. Developing the skills to handle conflict in the workplace is essential to increase morale and productivity at work, as well as enhance value in all areas of life.

° Prioritizing My Time

Prioritization is an essential skill that we need to master to make the best use of our efforts and those of our team. This skill will also help create an atmosphere of calmness and fluidity, which allows for the focus of our energy and attention to be on the things that are truly productive.

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZLDR 1208

COST

CEU

HOURS

SUBJECT CODE

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

$149

0.4

4

ZLDR 1212

31393

Mar. 14

M

8 a.m. - 12 p.m.

BUC

Djordjevich

31327

Apr. 7

Th

8 a.m. - 12 p.m.

CCE

Djordjevich

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31392

Mar. 2

W

1 - 5 p. m.

BUC

Loiko

31325

Mar. 23

W

8:30 a.m. 12:30 p.m.

CCW

Djordjevich

31348

Apr. 22

F

8:30 a.m. 12:30 p.m.

CCE

Barker

31352

May 16

M

1 - 5 p.m.

CCE

Loiko

° Professionalism

Today’s organizations are multi-cultural, multi-faceted and multi-tasking. The way we dress, the things we say and how we act may change from job to job or from meeting to meeting. Employees must learn to be aware of their environment, be accountable for their actions and maintain a positive attitude to be thought of as a professional in today’s work environment.

COST

CEU

HOURS

SUBJECT CODE

$79

0.2

2

ZLDR 1217

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31323

Mar. 21

M

10 a.m. 12 p.m.

CCE

Barker

31399

May 3

T

10 a.m. 12 p.m.

BUC

Barker

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

ORGANIZATIONAL EFFECTIVENESS

Coaching for Peak Performance

° Using Your Strengths

Do you have the opportunity to do what you do best every day?

Chances are you do not. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths.

Based on the bestselling book Strengths Finder 2.0* by Tom Rath, this course is sure to uncover hidden talents and strengths that will be invaluable throughout an entire career. *Included in course fee.

One of the most challenging aspects of management is getting the most from your staff through their individual and team performances. This course will provide a coaching framework for you to help your employees develop to their full potential. You will be provided with tools to assess your employee’s commitment and competence, provide effective feedback and determine the most effective coaching response for a variety of situations.

COST

CEU

HOURS

SUBJECT CODE

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZLDR 1215

$149

0.4

4

ZLDR 1248

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31298

Feb. 23

T

1 - 5 p.m.

CCE

Littleton

31349

May 6

F

CCE

Tonti

31398

Apr. 11

M

1 - 5 p.m.

BUC

Tonti

8:30 a.m. 12:30 p.m.

LEADERSHIP, COMMUNICATION AND MANAGEMENT SKILLS Accountability This program is a hands-on workshop for managers to develop an environment of accountability in their group, department, or their entire business. Participants will learn what actions lead to accountable employees and what actions derail this effort.

COST

CEU

HOURS

SUBJECT CODE

$149

0.4

4

ZPDI 1193

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31412

May 10

T

8:30 a.m. 12:30 p.m.

CCE

Littleton

Certified Manager of Apartments Northeast Ohio Apartment Association (NOAA) has a commitment to providing current and future residents with quality properties and services of the highest professional standards through education, publication and advocacy.

To further this mission, Corporate College, a division of Cuyahoga Community College, and NOAA have partnered to develop, design and deliver a certification program to enhance the knowledge and skills of apartment managers in Northeast Ohio. Your successful completion of this program will further the growth, professionalism and progress within the multi-family housing industry.

NOAA Members: To apply your membership discount please call 216-987-0233 for registration. NOAA member discounted fee is $995.

COST

CEU

HOURS

SUBJECT CODE

$1,199

3.0

30

ZPDI 1236

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31311

Feb. 23 Mar. 24

T/Th

6 - 9 p.m.

CCE

Pieragostine

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

Communication Skills for Managers Students will gain a working knowledge of the difference between hearing and listening and apply strategies for improving listening, speaking and writing skills. In addition, students will examine methods of delivering criticism, asking questions and teaching someone a process. The course also covers how to create effective business communications, including presentations and documents.

This course may be substituted for Effective Communication, ZLDR 1213, in the Frontline Manager Certificate Program.

COST

CEU

HOURS

SUBJECT CODE

$149

2.0

20

ZLDR 1197

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31293

Jan. 26 Feb. 26

Online

Self-paced

Online

Staff

Essentials of Interviewing The best hiring decisions result in productive employees who enjoy their responsibilities and contribute to the success of the organization. Interviewers make the best hiring decisions when they gather meaningful, job-related information from applicants. This course teaches participants how to interview for behaviors, knowledge and motivation that candidates need to be successful in a job.

COST

CEU

HOURS

SUBJECT CODE

$225

0.4

4

ZLDR 1235

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31354

May 26

Th

8:30 a.m. 12:30 p.m.

CCE

Littleton

8

ORGANIZATIONAL EFFECTIVENESS

9

First Line Supervision and Leadership

How to Manage Conflict in the Organization

This online course provides individuals with an overview of general supervision concepts and methodologies. Understand requirements for making the transition to first line leadership and paradoxes of first line supervision. Examine the role of a supervisor, qualities of an effective leader and develop strategies for effective communication, management and training. Explore team development and technological factors that affect leadership.

Students will learn to identify a range of types of conflict, as well as techniques for eliminating each type of conflict. They wil examine a variety of methods for conflict resolution and identify differences between interpersonal and structural conflicts in the workplace. Finally, they will learn why it is so important to resolve conflicts in the workplace as soon as they occur.

This course may be substituted for Frontline Leadership, ZLDR 1211, in the Frontline Manager Certificate Program.

COST

CEU

HOURS

SUBJECT CODE

$299

2.0

20

ZLDR 1198

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31294

Feb. 12 Mar. 12

Online

Self-paced

Online

Staff

31355

May 26 Jun. 26

Online

Self-paced

Online

Staff

This course may be substituted for Handling Conflict at Work, ZLDR 1212, in the Frontline Manager Certificate Program.

COST

CEU

HOURS

SUBJECT CODE

$149

2.0

20

ZLDR 1196

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31296

Feb. 17 Mar. 17

Online

Self-paced

Online

Staff

Leading High Performance Teams Today’s organizations demand that their teams do more. A leader with knowledge, skills and abilities can transform an acceptable team into an exceptional one.

Leaders learn to diagnose behaviors and conditions that limit team performance. They gain knowledge to assess team strengths and weaknesses, as well as to use coaching and reinforcing skills to be a catalyst for high performance and continuous improvement.

COST

CEU

HOURS

SUBJECT CODE

$225

0.4

4

ZLDR 1142

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31347

Apr. 21

Th

8:30 a.m. 12:30 p.m.

CCE

Littleton

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

ORGANIZATIONAL EFFECTIVENESS

Myers-Briggs Type Indicator (MBTI) for the Individual

Presenting Data to Sell Your Point

The nationally recognized Myers-Briggs Type Indicator (MBTI) is used to help participants understand differences and find new ways of working more effectively with each other. Prior to the workshop participants will complete an on-line inventory.

Participants will understand their personality preferences and how they relate to and work with other styles. As a result, participants will gain clarification about their preferences and behaviors and learn how to modify their approach when working with others.

COST

CEU

$155

HOURS

0.4

4

COST

CEU

HOURS

SUBJECT CODE

$289

0.8

8

ZLDR 1149

SUBJECT CODE

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

ZSTA 1010

31350

May 13

F

8:30 a.m. 4:30 p.m.

CCE

Korodi

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31363

Apr. 5

T

8:30 a.m. 12:30 p.m.

CCE

Walsh

REGISTER NOW

Have you ever had trouble getting a client or boss to buy into your idea? You are not alone. This course will provide you with the methods necessary to prepare and present data to effectively inform or persuade your audience. You will learn to interpret and organize data to make your case, present data in a visual form to effectively communicate your message and persuade your audience to buy into your idea.

www.corporatecollege.com/enroll • 216-987-0233

Professional Business Writing In the workplace, your writing speaks volumes about you.

Whether you are writing a three line e-mail or a multipage report, you need to write in a polished, professional way. This course reviews the principles of written communication in the workplace. The course introduces students to common formats such as the memo, letter and report and helps students improve writing skills to gain greater mastery of grammar, mechanics and style.

COST

CEU

HOURS

SUBJECT CODE

$225

0.8

8

ZDPI 1224

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31320

Mar. 11

F

8:30 a.m. 4:30 p.m.

CCE

Zawacki

10

QUALITY AND CONTINUOUS IMPROVEMENT

11

Quality programs are no longer limited to just manufacturing; they can be applied to any business activity or process for improved effectiveness and efficiency. To maintain high quality standards while remaining globally and locally competitive, organizations need individuals who are committed and able to increase productivity in a way that is cost effective and meets organizational goals.

PROJECT MANAGEMENT QUALITY ISO STANDARDS/PLEXUS CERTIFIED TRAINING LEAN SIX SIGMA SAFETY AND ENVIRONMENTAL

QUALITY AND CONTINUOUS IMPROVEMENT

PROJECT MANAGEMENT Project Management Fundamentals: Essential Skills for Project Managers

Project Management Institute Exam Prep Boot Camp (PMP® and CAPM®)

Using the steps from the Project Management Institute, participants will learn all the basic steps needed for the new project manager or supervisor to successfully complete a project. This class supports all the charts and graphs needed for perfect implementation, and includes a full-day of discussing people skills and negotiation for project resource usage. The process consists of three components (initiating, planning and executing) and 14 steps which are learned, practiced and applied during the workshop. Once a step is talked about, the participants will then work in teams to complete a case that leads to actually building the project in the class. After each step, each participant will then work on their own project that they brought from their job.

Project Management Institute (PMI®) credentials are recognized assets that will distinguish you in the job market and enhance your credibility and effectiveness working with project teams. This new combined exam prep boot camp will help you to prepare for either the new 2016 Project Management Professional (PMP®) exam or the Certified Associate in Project Management (CAPM®) exam.

COST

CEU

HOURS

SUBJECT CODE

$1,050

2.4

24

ZLSS 1066

CRN

31416

DATE

DAY

TIME

May 9 - 11 M/T/W 8:30 a.m. 4:30 p.m.

LOCATION

INSTRUCTOR

BUC

Reissig

Certificate in Applied Project Management The Certificate in Applied Project Management program is a hands-on program that is aligned with the Project Management Institute’s (PMI) Guide to the Project Management Body of Knowledge (PMBOK® Guide). This program is designed to help the student understand and pull together all the knowledge areas and processes of project management necessary to plan and execute, control and close successful projects in any field. The theory of PMI is balanced by the reality of the course instructors’ project management experiences. A case study is threaded throughout the program, and includes activities which enable participants to apply the lessons learned in the units to the projects they are currently on.

COST

CEU

HOURS

SUBJECT CODE

$1,295

3.5

35

ZLSS 1012

CRN

DATE

31318 Mar. 9 - Apr. 6 31356

Apr. 19 May 24

DAY

TIME

LOCATION

INSTRUCTOR

W

8:30 a.m. 4:30 p.m.

CCE

Bryan

T/Th

6 - 9 p.m.

CCE

Bryan

The PMP credential recognizes demonstrated experience, knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. Preparation for a PMI exam also requires study and review of current project management processes.

This course will also prepare new project managers for the CAPM® exam. The CAPM® is an asset that will distinguish you in the job market and enhance your credibility and effectiveness working with project teams.

COST

CEU

HOURS

SUBJECT CODE

$1,699

3.5

35

ZLSS 1071

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31367

Mar. 24 May 26

Th

6 - 9:30 p.m.

CCE

Anastasi

12

QUALITY AND CONTINUOUS IMPROVEMENT

QUALITY Business Process Mapping This blended-learning course includes 16 hours of classroom instruction and two to four hours of online assignments (varies by individual). Through experiential instruction, discussion, group activities and hands-on exercises, participants will learn how to identify a business process, read and create process maps and document the process.

COST

CEU

HOURS

SUBJECT CODE

$750

2.0

20

ZISO 1159

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31456

Feb. 25 Mar. 10

Th

8:30 a.m. 4:30 p.m.

CCE

Fazekas

Online begins 2/25/16 | In-class on 3/3 and 3/10

Kepner-Tregoe Problem Solving and Decision Making Microsoft Project (MS Project)

13

This course provides a concise introduction to MS Project 2013. The materials provide up-to-date information on setting up projects and building a project schedule. The goal of this course is to impart the overall understanding of MS Project 2013 through a focus on basic concepts, definitions, tools, strategies, processes and phases.

COST

CEU

HOURS

SUBJECT CODE

$325

0.8

8

ZMGT 1019

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31343

Mar. 22

T

8:30 a.m. 4:30 p.m.

CCE

Anastasi

Kepner-Tregoe Problem Solving and Decision Making is a proven, step-by-step process for successfully solving problems, making good decisions, prioritizing issues and analyzing potential risks and opportunities. Employees at all levels who are required to troubleshoot, perform root cause analysis, make decisions and implement plans will benefit from this workshop. This course is suited for employees in engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales fields.

The problem solving and decision making methods provide learners with clear thinking capability to cut through the clutter of business complexity, act decisively and address the most complex challenges confronting your organization.

COST

CEU

HOURS

SUBJECT CODE

$1,295

2.4

24

ZLSS 1065

CRN

Microsoft Project (MS Project), Advanced This course is designed to familiarize you with the advanced features and functions of MS Project Professional 2013 so that you can use it effectively and efficiently in a real‑world environment.

COST

CEU

HOURS

SUBJECT CODE

$325

0.8

8

ZMGT 1020

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31344

Mar. 29

T

8:30 a.m. 4:30 p.m.

CCE

Anastasi

DATE

31435 June 7 - 9

DAY

TIME

LOCATION

INSTRUCTOR

T/W/Th

8:30 a.m. 4:30 p.m.

CCE

Reissig

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

QUALITY AND CONTINUOUS IMPROVEMENT

ISO STANDARDS CERTIFIED TRAINING Understanding ISO 9001:2015 Learn the concepts of ISO 9001:2015 through the use of hands-on, interactive learning. This course covers an in‑depth, clause by clause review of the Standard.

COST

CEU

HOURS

SUBJECT CODE

$675

1.6

16

ZISO 1161

Exemplar Global Certified ISO 9001:2008 with AIAG ISO/TS 16949:2009 Automotive Emphasis The ISO/TS 16949 is an ISO technical specification aimed at the further development of Quality Management Systems (QMS) that caters to continual improvement, defect prevention and the reduction of variation and waste in the supply chain. In addition, the standard combines the AVSQ (Italian), EAQF (French) and VDA 6.1 (German) automotive requirement ISO/TS 16949, coupled with customer-specific requirements, defines the quality system requirements for use in the automotive supply chain.

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

COST

CEU

HOURS

SUBJECT CODE

31409

Feb. 8 - 9

M/T

8:30 a.m. 4:30 p.m.

BUC

Copeland

$1,195

2.1

21

ZISO 1153

31410

Apr. 18 - 19

M/T

8:30 a.m. 4:30 p.m.

CCE

Copeland

Exemplar Global: Plexus ISO 9001 Understanding and Internal Auditor Training ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade. This 3-day course is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits through interactive methods and avoiding lecture based learning.

COST

CEU

HOURS

SUBJECT CODE

$1,195

2.1

21

ZISO 1152

CRN

DATE

31359 Feb. 16 - 18 31408

Apr. 12 - 14

DAY

TIME

LOCATION

INSTRUCTOR

T/W/ Th

8:30 a.m. 4:30 p.m.

CCE

Copeland

T/W/ Th

8:30 a.m. 4:30 p.m.

BUC

REGISTER NOW

Copeland

www.corporatecollege.com/enroll • 216-987-0233

CRN

DATE

DAY

LOCATION

INSTRUCTOR

31406 Feb. 22 - 24 M/T/W 8:30 a.m. 4:30 p.m.

BUC

Moser

31362 May 17 - 19

CCE

Copeland

T/W/ Th

TIME

8:30 a.m. 4:30 p.m.

Plexus Understanding ISO 14001:2015/ Internal Auditing for ISO 14001 Learn the concepts of ISO 14001:2015 Environmental Management System (EMS) and how the standard can become a valuable part of your business management system. Engage in activities that create an understanding of each clause of the standard and the benefits of each for your organization and for you as a participant in a business management system. Also learn to address key issues in environmental management, the benefits of an environmental management system and the ISO 14000 series. You will also acquire the skills to conduct successful internal environmental management system audits for an ISO 14001:2015 Environmental Management System.

COST

CEU

HOURS

SUBJECT CODE

$995

2.4

24

ZISO 1130

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31361

May 2 - 4

Online

Online

Online

Staff

14

QUALITY AND CONTINUOUS IMPROVEMENT

Plexus ISO 13485 Medical Devices Understanding and Internal Auditing Throughout the world, manufacturers and their suppliers are expected to comply with the highest standards and regulations. ISO 13485 Medical Devices is the standard for organizations engaged in the manufacturing of medical devices. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits. This course includes a simulated audit, based on documentation from an actual organization, so participants can develop and refine their newly acquired knowledge and skills.

COST

CEU

HOURS

SUBJECT CODE

$1,095

2.4

24

ZISO 1155

CRN

DATE

31407 Mar. 22 - 24

DAY

TIME

LOCATION

INSTRUCTOR

T/W/ Th

8:30 a.m. 4:30 p.m.

BUC

Kaplan

Plexus AS9100C Understanding and Internal Auditing

15

AS9100 is the Standard for the Aviation, Space and Defense industry. The new Revision C update heavily incorporates the use of the Process Approach to auditing. This 3 day course is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits. This course uses interactive learning methods, avoids lecture-based learning, and includes all Revision C updates.

COST

CEU

HOURS

SUBJECT CODE

$1,095

2.1

21

ZISO 1154

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31360

Apr. 4 - 6

M/T/W

8:30 a.m. 4:30 p.m.

CCE

Copeland

LEAN SIX SIGMA Yellow Belt - Lean Six Sigma Lean Six Sigma Yellow Belt training is ideal for all individuals within an organization. Yellow Belts are familiar with Lean Six Sigma methodologies and tools that are necessary to identify opportunities for eliminating waste, reducing costs and improving processes. Yellow Belts have the skills to represent individual departments or organizations as an active member on Lean Six Sigma project teams.

This is a blended-learning course that reduces time away from home or work and ensures that class time is spent reinforcing learning through hands-on activities and class discussion.

Our Yellow Belt course has been revised to include both White and Yellow belt topics. This course blends 12 hours of online learning with 14 hours of in class instruction to provide a comprehensive foundation in Lean Six Sigma methodologies.

Participants will be required to complete all assigned modules for the Yellow Belt course within 30 days after the class end date. Those who do not complete modules within the allotted time will be given a grade of NP (no pass).

COST

CEU

HOURS

SUBJECT CODE

$1,200

2.6

26

ZLSS 1032

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31302

Feb. 17 Apr. 16

W

8:30 a.m. 4:30 p.m.

CCE

Fazekas

Online begins 2/17/16 | In-class on 3/9 and 3/16 31316

Mar. 8 Apr. 29

T

8:30 a.m. 4:30 p.m.

CCW

Sommers

Online begins 3/8/16 | In-class on 3/15 and 3/29 31414

Mar. 16 May 6

W

8:30 a.m. 4:30 p.m.

BUC

Odom

Online begins 3/16/16 | In-class on 3/30 and 4/6

CORPORATE COLLEGE LEAN SIX SIGMA PROGRAMS

31358

May 19 Jul. 23

T/Th

6 - 9:30 p.m.

CCE

Clark

Online begins 5/19/16 In-class on 6/2, 6/7, 6/9, 6/21, and 6/23

Approved for accreditation through the Council for Six Sigma Certification.

Programs and instructors meet the official industry standard for Lean Six Sigma.

REGISTER NOW www.corporatecollege.com/enroll • 216-987-0233

QUALITY AND CONTINUOUS IMPROVEMENT

Green Belt - Lean Six Sigma Upon successful completion of this blended-learning course, participants will be certified as Lean Six Sigma (LSS) Green Belts. Lean Six Sigma Green Belts work directly with crossfunctional project leaders to carry out identified improvement projects using LSS methodologies. Green Belts can implement all of the appropriate tools to lead independent local projects.

Participants will be required to complete a project.

This course blends 21 hours of classroom with 15 hours of online learning and includes individual coaching. To receive certification, you must attend all class sessions, complete all online assignments, pass an end-of-course exam with 80 percent or higher and complete a College approved LSS project. All coaching hours need to be used within 30 days after class end date. Online modules, exams and projects must be completed within 60 days of class end date or you will be given a NP (no pass).

Prerequisite: Lean Six Sigma Yellow Belt.

COST

CEU

HOURS

SUBJECT CODE

$2,200

3.6

36

ZLSS 1033

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31331

Mar. 30 Jul. 5

W

8:30 a.m. 4:30 p.m.

CCE

Fazekas

Online begins 3/30/16 | In-class on 4/6, 4/20, and 5/4 31332

Apr. 12 Jul. 24

T

8:30 a.m. 4:30 p.m.

CCW

Sommers

Online begins 4/12/16 | In-class on 4/26, 5/10 and 5/17 31415

Apr. 20 Aug. 1

W

8:30 a.m. 4:30 p.m.

BUC

Odom

Online begins 4/20/16 | In-class on 5/4, 5/18 and 6/1

Green Belt (Virtual, Online) - Lean Six Sigma Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts. Lean Six Sigma Green Belts work directly with cross-functional project leaders to carry out identified improvement projects using Lean Six Sigma methodologies. Green Belts can implement all of the appropriate tools to lead independent local projects when necessary.

This is a fully online course with required virtual meeting dates/times.

COST

CEU

$3,400

HOURS

4.83

CRN

DATE

31301

Feb. 16 - Jun. 16

TIME

Online Online

The LSS Black Belt course is designed to ensure effective use of DMAIC principles needed to improve business processes and the Lean tools to reduce waste and increase productivity. Individuals completing this course will have all the necessary tools to lead cross-functional project teams through implementation and will be certified as Lean Six Sigma Black Belts. Black Belts are trained experts in Lean, Lean Six Sigma and statistical process control techniques.

This course is designed for existing Green Belts looking to become Black Belts. The Green Belt course is a required prerequisite for enrollment in the Virtual Black Belt course.

This course is completely online with 10 mandatory virtual sessions at specific dates and times. To receive certification, participants must complete all online assignments/modules, attend the mandatory virtual sessions and complete the required project.

Prerequisite: Lean Six Sigma Green Belt.

COST

CEU

HOURS

SUBJECT CODE

$3,625

4.3

4.3

ZLSS 1067

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31319

Mar. 10 Jul. 10

Online

Online

Online

Staff

Mandatory two-hour virtual sessions will occur at a tentative time of 6 p.m. on specific dates.

Lean Six Sigma Green Belt for Health Care This course has been customized to meet the unique needs of current and future healthcare professionals. Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts in Health Care. Lean Six Sigma Green Belts in Health Care work directly with cross-functional project leaders to carry out identified improvement projects using LSS methodologies within a healthcare organization. Green Belts can implement all of the appropriate tools to lead independent local projects when necessary.

This course blends 40 hours of traditional classroom instruction with 28 hours of required online learning. To receive certification, you must attend all class sessions, complete all online assignments, pass a final exam with 80 percent or higher and complete a College approved LSS HC project. All coaching hours need to be used within 30 days after class end date. Online modules, exams, and projects must be completed within 60 days of class end date.

SUBJECT CODE

COST

CEU

HOURS

SUBJECT CODE

ZLSS 1049

$3,400

6.8

68

ZLSS 1027

483 DAY

Green Belt to Black Belt (Virtual Online) – Lean Six Sigma

LOCATION

INSTRUCTOR

Online

Staff

Mandatory two-hour virtual sessions will occur at a tentative time of 6 p.m. on specific dates.

REGISTER NOW www.corporatecollege.com/enroll • 216-987-0233

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31330

Mar. 28 Aug. 8

M/W

6 - 9:30 p.m.

CCE

Hendon

Online begins 3/22/16 | In-class on 4/11, 4/13, 4/25, 4/27, 5/9, 5/11, 5/23, 5/25, 6/6, 6/8, 6/13

16

QUALITY AND CONTINUOUS IMPROVEMENT

Black Belt - Lean Six Sigma Upon successful completion of this course, participants will be certified as Lean Six Sigma Black Belts. Black Belts are trained experts in Lean, Six Sigma and statistical process control techniques. The LSS Black Belt course is designed to ensure effective use of DMAIC principles needed to improve business processes and the Lean tools to reduce waste and increase productivity. Individuals completing this course will have all the necessary tools to lead cross-functional project teams through implementation. This course includes MINITAB statistical software for all project calculations; it is preferable that participants bring their own laptop for software download. Participants will be required to complete a project.

This course blends 45 hours of classroom with 35 hours of online learning and includes individual coaching. To receive certification, you must attend all class sessions, complete all online assignments, pass an end-of-course exam with 80 percent or higher and complete a College approved LSS project. All coaching hours need to be used within 30 days after class end date. Online modules, exams and projects must be completed within 60 days of class end date or you will be given a NP (no pass).

Prerequisite: Lean Six Sigma Green Belt.

17

COST

CEU

HOURS

SUBJECT CODE

$3,625

8.0

80

ZLSS 1003

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31368

Apr. 28 Aug. 23

Th

8:30 a.m. 4:30 p.m.

CCE

Fazekas

Online begins 4/28/16 In-class on 5/12, 5/19, 6/2, 6/9, 6/16 and 6/23

Lean Essentials Boot Camp Basics (Manufacturing Based) Participants will learn the foundation and ideology behind Lean methods and how they integrate with organizations to achieve process improvement. Upon completion of this course, participants will have a firm understanding of what Lean is, how it can benefit organizations and what some of the basic tools are (Eight Wastes, 5S, Kaizen Event).

COST

CEU

HOURS

SUBJECT CODE

$225

0.8

8

ZLSS 1063

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31357

Apr. 27

W

8:30 a.m. 4:30 p.m.

CCE

Fazekas

LeanOhio Boot Camp: Transforming the Public Sector LeanOhio Boot Camp is an intensive training program that uses Lean methods and tools. The entire program is tailored to the public sector workplace and public sector processes.

The training is filled with government examples and exercises.

This program is ideal for people who work in government in an Ohio city, township, county, school district, public university or other governmental agency or organization. Scholarships are available through the Local Government Efficiency Program.

Participants should have support from their organization leadership to attend.

COST

CEU

HOURS

SUBJECT CODE

$2,000

4.0

40

ZLEN 1036

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31317

Mar. 8 - 17

T/W/ Th

8:30 a.m. 4:30 p.m.

CCE

Sommers

In-class on 3/8, 3/9, 3/10, 3/16 and 3/17

GRADE AND COMPLETION POLICY: LEAN SIX SIGMA Participants are required to complete all assigned course modules and utilize project coaching hours (where applicable) within 30 days after the last classroom session. Exam completion and course projects must be accomplished within 60 days of last classroom session.

Check descriptions for course prerequisites and specific in‑class and online start dates/times.

The Ohio Local Government Innovation Fund offers financial assistance for Lean training for Ohio’s cities, townships, counties, school districts and other government agencies. As an official LEANOhio training provider, Corporate College can help you and your organization identify and provide training on how to become a simpler, faster and less costly operation. Call 216-987-2977 to learn more about funding opportunities and $2,000 employee scholarships that may be available.

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

QUALITY AND CONTINUOUS IMPROVEMENT

TAKE A CLASS OR COMPLETE THE OSHA CERTIFICATE Classes can be taken alone or complete all 12 courses to earn the SPCP-OSHA Certificate. All of the classes noted below are required for the Safety Professional Certificate Program for Health Care.

Note: For classes not currently scheduled, check the website.

OSHA 7845 Record Keeping OSHA 7105 Evacuation & Emergency Planning OSHA 2225 Respiratory Protection OSHA 7500 Introduction to Safety & Health Management OSHA 7200 Bloodborne Pathogens, Exposure Control for Health Care Facilities OSHA 521

Guide to Industrial Hygiene

OSHA 7205 Health Hazard Awareness OSHA 2255 Principles of Ergonomics OSHA 7210 Pandemic Influenza OSHA 7505 Accident Investigation MA 7220

Hazardous Materials for First Receivers

OSHA 511

Standards for General Industry

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

18

QUALITY AND CONTINUOUS IMPROVEMENT

SAFETY AND ENVIRONMENTAL HAZWOPER Refresher OSHA requires annual refresher training for HAZWOPER certified employees. Ensure compliance with this important requirement by enrolling your HAZWOPER employees in this one-day training session. They will brush up on typical safety, health and other hazards that may be present at sites. They will also learn about work practices by which the employee can minimize risks from hazards and be involved in discussions and critiques of pertinent incidents volunteered by the participants.

COST

CEU

HOURS

SUBJECT CODE

$179

0.8

8

ZENV 1024

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31312

Feb. 26

F

8:30 a.m. 4:30 p.m.

CCE

Thompson

OSHA 2225: Respiratory Protection Corporate College partners with Mid-America OSHA Education Center to offer OSHA approved training.

Mid-America is one of only 25 centers in the United States formally authorized by OSHA to deliver courses and training.

19

Instructors are trained and authorized to provide OSHA courses. Course materials are OSHA approved and certificates are OSHA endorsed.

OSHA 501: Trainer Course in OSHA Standards for General Industry COST

CEU

HOURS

SUBJECT CODE

$800

3.6

36

ZENV 1070

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31437

Mar. 7 - 10

M/T/W/ Th

8 a.m. 5 p.m.

CCE

Staff

OSHA 511 Standards for General Industry COST

CEU

HOURS

SUBJECT CODE

$800

3.6

36

ZENV 1071

CRN

DATE

DAY

31436 Feb. 22 - 25 M/T/W/ Th 31439 Jun. 13 - 16 M/T/W/ Th

TIME

LOCATION

INSTRUCTOR

8 a.m. 5 p.m.

CCE

Staff

8 a.m. 5 p.m.

CCE

Staff

COST

CEU

HOURS

SUBJECT CODE

$750

3.6

36

ZENV 1076

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31438

Jun. 6 - 9

M/T/W/ Th

8 a.m. 5 p.m.

CCE

Staff

OSHA 7105: Evacuation and Emergency Planning COST

CEU

HOURS

SUBJECT CODE

$100

0.4

4

ZENV 1078

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31433

May 23

M

8 a.m. - 12 p.m.

CCE

Staff

OSHA 7200: Bloodborne Pathogens, Exposure Control for Health Care Facilities COST

CEU

HOURS

SUBJECT CODE

$200

0.7

7

ZENV 1079

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31434

Jun. 24

F

8 a.m. - 3 p.m.

CCE

Staff

OSHA 7500: Introduction to Safety and Health Management COST

CEU

HOURS

SUBJECT CODE

$200

0.55

5.5

ZENV 1082

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31440

Jun. 10

F

8 a.m. - 2 p.m.

CCE

Staff

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

ACCOUNTING, FINANCE AND TAX

The accounting, finance and tax fields require ongoing continuing education due to competitive necessity and state mandated standards. Having an industry recognized credential in this field may help to ensure your continued success.

20

ENROLLED AGENT CERTIFICATION FINANCE FOR NON-FINANCIAL MANAGERS

ACCOUNTING, FINANCE AND TAX

ACCOUNTING, FINANCE AND TAX Enrolled Agent Certification

The Enrolled Agent Certification program is a blendedlearning program intended to prepare participants to pass the Special Enrollment Exam (SEE): Part 1 – Individuals; Part 2 – Businesses; Part 3 - Representation, Practices and Procedures. Sessions are structured based on the Gleim System for Success. The following materials are included with registration for all three parts of the SEE exam: • Instructor-led sessions • Test prep online • Audio review • EA Gleim online (one‑year access) • Access to a personal counselor • Gleim book bag.

Enrolled agents (EA) are licensed by the federal government and have demonstrated special competence in tax matters, professional ethics and can practice before the Internal Revenue Service (IRS) anywhere in the United States.

EAs may present cases at all levels of the IRS and may represent clients, with or without their presence, on such matters as: examination of a filed return, liability for a delinquent return, payment of a past due tax and submission of a federal tax lien. In short, they act as agents of taxpayers faced with problems involving income taxes, estate and gift taxes, employment taxes and excise taxes.

21

To become a certified EA you must successfully pass the IRS Special Enrollment Examination (SEE) and a suitability check.

In addition to passing the SEE, applicants must pass a tax compliance check to ensure that you have filed all required tax returns and have no outstanding tax liabilities.

COST

CEU

HOURS

SUBJECT CODE

$1,149

15.6

156

ZFIN 1042

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31313

Mar. 5 May 21

S

9 a.m. 12 p.m.

CCE

Fegan

Finance for Non-Financial Managers To get ahead and stay ahead, today’s managers have to be finance savvy. You must know how to justify a request, quantify your contributions to the company and spot profit drains before they get out of hand.

From accruals to write-offs and accounts receivable to working capital, this seminar shows you the concepts, techniques and tools that can help you make each decision pay off, on the job and on the bottom line. No matter how effective your management methods or how innovative your ideas, the results are going to be measured in numbers – dollars and cents.

COST

CEU

HOURS

SUBJECT CODE

$289

0.8

8

ZPDI 1023

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31411

Feb. 19

F

8:30 a.m. 4:30 p.m.

BUC

Mastrandrea

31413

May 18

W

8:30 a.m. 4:30 p.m.

CCE

Mastrandrea

Do you manage housing rentals?

Improve your knowledge and competence through the Certified Apartment Manager program.

You’ll earn a credential endorsed by the Northeast Ohio Apartment Association (NOAA). See page 8.

One hour orientation on 3/5/16 | No class on 3/26

HR LEADERS Send three or more employees to one class and SAVE 10%.

Call 216-987-0233 for details.

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

INFORMATION TECHNOLOGY

Corporate College’s information technology programs are developed in collaboration with business and industry to ensure training meets the demands of the workplace. Programs range from one‑day workshops to in-depth courses that lead to industry‑recognized credentials and certifications.

OFFICE PRODUCTIVITY DATA SCIENCE AND ANALYTICS TECHNICAL TRAINING CISCO TECHNICAL TRAINING INSTITUTE PROJECT MANAGEMENT

22

INFORMATION TECHNOLOGY

OFFICE PRODUCTIVITY

DATA SCIENCE AND ANALYTICS

Microsoft Office Specialist Certification: Word 2013

Data Science and Big Data Analytics for Business Transformation

Learn the fundamentals needed to master Word 2013 while preparing for the Microsoft Office Specialist Certification exam.

COST

CEU

HOURS

SUBJECT CODE

$699

3.5

35

ZMCP 1112

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31654

Jan. 11 - 15

M/T/W/ Th/F

8:30 a.m. 4:30 p.m.

CCE

Staff

31655

Feb. 2 Mar. 3

T/Th

6 - 9:30 p.m.

MATTC

Staff

Microsoft Office Specialist Certification: Excel 2013 Learn the fundamentals needed to master Excel 2013 while preparing for the Microsoft Office Specialist Certification exam.

23

COST

CEU

HOURS

SUBJECT CODE

$699

3.5

35

ZMCP 1113

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31656

Jan. 25 - 29

M/T/W/ Th/F

8:30 a.m. 4:30 p.m.

MATTC

Staff

31657

Mar. 8 Apr. 7

T/Th

6 - 9:30 p.m.

MATTC

Staff

Businesses are increasingly looking to take advantage of big data to be competitive. In addition to data scientists, organizations need data-savvy business leaders who can identify opportunities to solve business problems using advanced analytics and who have the expertise to lead an analytical team. This course gives business leaders the skills and knowledge to better manage such analytical efforts. It describes how to get started and what is required to effectively run projects which leverage big data analytics. Specifically, it addresses: deriving business value from big data, leading data science projects using a data analytics lifecycle, developing data science teams and driving innovation using analytics.

COST

CEU

HOURS

SUBJECT CODE

$995

0.7

7

ZDTM 1007

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31647

Apr. 1

F

8:30 a.m. 4:30 p.m.

CCE

Staff

MATTC

Staff

31648 Apr. 19 - 21 T/Th 6 - 9:30 p.m.

Advanced Methods in Data Science and Big Data Analytics This course builds on skills developed in the Data Science and Big Data Analytics course. The main focus areas cover Hadoop (including Pig, Hive, and HBase), natural language processing, social network analysis, simulation, random forests, multinomial logistics regression and data virtualization. Taking an open or technology-neutral approach, this course utilizes several open-source tools to address big data challenges.

COST

CEU

HOURS

SUBJECT CODE

$4,495

3.5

35

ZDTM 1010

CRN

DATE

DAY

31682 May 2 - 6 M/T/W/ Th/F

TIME

LOCATION

INSTRUCTOR

8:30 a.m. 4:30 p.m.

CCE

Staff

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

INFORMATION TECHNOLOGY

TECHNICAL TRAINING Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 Value-added bundle saves more than $2,000 over registering individually for the same courses. The MCSA: Windows Server 2012 program bundle requires students to attend all three of the following courses, listed and scheduled in the following order: Installing and Configuring Windows Server 2012 (Microsoft course 20410), Administering Windows Server 2012 (Microsoft course 20411) and Configuring Advanced Windows Server 2012 Services (Microsoft course 20412).

COURSE

CRN

COST

DATE

DAY

TIME

LOCATION

INSTRUCTOR

MICROSOFT BUNDLE MCSA: Windows Server 2012

31658

$4,495

Mar. 14 May 20

M/T/W/ Th/F

8:30 a.m. 4:30 p.m.

CCE

Staff

20410 Installing and Configuring Windows 20410 Server 2012

31661

$2,195

Mar. 14 - 18

M/T/W/ Th/F

8:30 a.m. 4:30 p.m.

CCE

Staff

20411 Administering Windows 20411 Server 2012

31645

$2,195

Apr. 11 - 15

M/T/W/ Th/F

8:30 a.m. 4:30 p.m.

CCE

Staff

20412 Configuring Advanced Windows 2041 2 Server 2012 Services

31646

$2,195

May 16 - 20

M/T/W/ Th/F

8:30 a.m. 4:30 p.m.

CCE

Staff

MS #20410 Installing and Configuring Windows Server 2012

MS #20412D Configuring Advanced Windows Server 2012 Services

This course is intended for information technology professionals who have some knowledge and experience working with Windows operating systems and who want to acquire the skills and knowledge necessary to install and perform the initial configuration of a Windows Server 2012 or Windows Server 2012 R2 server in an existing Windows server environment.

Get hands-on instruction and practice configuring advanced Windows Server 2012, including Windows Server 2012 R2, in this five-day course. This course is part three in a series of three courses that provides the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment.

COST

CEU

HOURS

SUBJECT CODE

COST

CEU

HOURS

SUBJECT CODE

$2,195

3.5

35

ZMSA 1146

$2,195

3.5

35

ZMCP 1110

CRN

DATE

DAY

TIME

31661 Mar. 14 - 18 M/T/W/ 8:30 a.m. Th/F 4:30 p.m.

LOCATION

INSTRUCTOR

CCE

Staff

MS #20411D Administering Windows Server 2012

COST

CEU

HOURS

SUBJECT CODE

$2,195

3.5

35

ZMCP 1109

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

CCE

Staff

REGISTER NOW

DATE

DAY

TIME

31646 May 16 - 20 M/T/W/ 8:30 a.m. Th/F 4:30 p.m.

LOCATION

INSTRUCTOR

CCE

Staff

Microsoft Azure Fundamentals

Participants will cover the administration tasks necessary to maintain a Windows Server 2012 infrastructure, including user and group management, network access, and data security. This is part two of a series of three courses.

31645 Apr. 11 - 16 M/T/W/ 8:30 a.m. Th/F 4:30 p.m.

CRN

www.corporatecollege.com/enroll • 216-987-0233

In this five-day developing Windows Azure and Web services training, students will learn how to design and develop services that access local and remote data from various data sources. Students will also learn how to develop and deploy services to hybrid environments, including on-premises servers and Windows Azure.

COST

CEU

HOURS

SUBJECT CODE

$995

1.4

14

ZMSA 1147

CRN

DATE

31660 Mar. 22 - 31

DAY

TIME

LOCATION

INSTRUCTOR

T/Th

8:30 a.m. 4:30 p.m.

MATTC

Staff

24

INFORMATION TECHNOLOGY

Introduction to Azure for Developers This five-day course offers students the opportunity to take an existing ASP.NET MVC application and expand its functionality as part of moving it to Azure. This course focuses on developing in Azure using Storage, Cloud Services, Service Bus, Active Directory, Websites and SQL among other features. This course also focuses on using the provided .NET SDKs, REST APIs, configuration and deployment options related to Azure.

COST

CEU

HOURS

SUBJECT CODE

$2,195

3.5

35

ZMSA 1148

CRN

31659

DATE

DAY

TIME

May 9 - 13 M/T/W/ 8:30 a.m. Th/F 4:30 p.m.

LOCATION

INSTRUCTOR

MATTC

Staff

Administering Microsoft SQL Server Databases This five-day, instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database. The course focuses on teaching individuals how to use SQL Server 2014 product features and tools related to maintaining a database.

25

COST

CEU

HOURS

SUBJECT CODE

$1,599

3.5

35

ZMSA 1149

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31684

May 23 - 27

M/T/W/ Th/F

8:30 a.m. 4:30 p.m.

MATTC

Staff

Advanced Automated Administration with Windows PowerShell Learn how to automate and streamline day-to-day management and administration tasks and functions in your Windows Server Infrastructure. Expand and build upon the knowledge already acquired in course 10961B and focus on building more scalable and usable Windows PowerShell scripts for use in your organization by building your own Windows PowerShell tools. Learn about areas such as: the creation of advanced functions, script modules, advanced parameters attributes and controller scripts.

COST

CEU

HOURS

SUBJECT CODE

$1,495

2.1

21

ZMSA 1150

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31662

Jun. 1 - 3

W/Th/F

8:30 a.m. 4:30 p.m.

MATTC

Staff

PROJECT MANAGEMENT Project Management Fundamentals: Essential Skills for Project Managers Using the steps from the Project Management Institute, participants will learn all the basic steps needed for the new project manager or supervisor to successfully complete a project. This class supports all the charts and graphs needed for perfect implementation, and includes a full-day of discussing people skills and negotiation for project resource usage. The process consists of three components (initiating, planning and executing) and 14 steps which are learned, practiced and applied during the workshop. Once a step is talked about, the participants will then work in teams to complete a case that leads to actually building the project in the class. After each step, each participant will then work on their own project that they brought from their job.

COST

CEU

HOURS

SUBJECT CODE

$1,050

2.4

24

ZLSS 1066

CRN

31416

DATE

DAY

TIME

May 9 - 11 M/T/W 8:30 a.m. 4:30 p.m.

LOCATION

INSTRUCTOR

BUC

Reissig

Certificate in Applied Project Management The Certificate in Applied Project Management program is a hands-on program that is aligned with the Project Management Institute’s (PMI) Guide to the Project Management Body of Knowledge (PMBOK® Guide). This program is designed to help the student understand and pull together all the knowledge areas and processes of project management necessary to plan and execute, control and close successful projects in any field. The theory of PMI is balanced by the reality of the course instructors’ project management experiences. A case study is threaded throughout the program, and includes activities which enable participants to apply the lessons learned in the units to the projects they are currently on.

COST

CEU

HOURS

SUBJECT CODE

$1,295

3.5

35

ZLSS 1012

CRN

DATE

31318 Mar. 9 - Apr. 6 31356

Apr. 19 May 24

DAY

TIME

LOCATION

INSTRUCTOR

W

8:30 a.m. 4:30 p.m.

CCE

Bryan

T/Th

6 - 9 p.m.

CCE

Bryan

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

INFORMATION TECHNOLOGY

Project Management Institute Exam Prep Boot Camp (PMP® and CAPM®) Project Management Institute (PMI®) credentials are recognized assets that will distinguish you in the job market and enhance your credibility and effectiveness working with project teams. This new combined exam prep boot camp will help you to prepare for either the new 2016 Project Management Professional (PMP®) exam or the Certified Associate in Project Management (CAPM®) exam.

The PMP credential recognizes demonstrated experience, knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. Preparation for a PMI exam also requires study and review of current project management processes.

This course will also prepare new project managers for the CAPM® exam. The CAPM® is an asset that will distinguish you in the job market and enhance your credibility and effectiveness working with project teams.

COST

CEU

HOURS

SUBJECT CODE

$1,699

3.5

35

ZLSS 1071

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31367

Mar. 24 May 26

Th

6 - 9:30 p.m.

CCE

Anastasi

Microsoft Project (MS Project)

Microsoft Project (MS Project), Advanced

This course provides a concise introduction to MS Project 2013. The materials provide up-to-date information on setting up projects and building a project schedule. The goal of this course is to impart the overall understanding of MS Project 2013 through a focus on basic concepts, definitions, tools, strategies, processes and phases.

This course is designed to familiarize you with the advanced features and functions of MS Project Professional 2013 so that you can use it effectively and efficiently in a realworld environment.

COST

CEU

HOURS

SUBJECT CODE

$325

0.8

8

ZMGT 1019

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31343

Mar. 22

T

8:30 a.m. 4:30 p.m.

CCE

Anastasi

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

COST

CEU

HOURS

SUBJECT CODE

$325

0.8

8

ZMGT 1020

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31344

Mar. 29

T

8:30 a.m. 4:30 p.m.

CCE

Anastasi

26

CISCO TECHNICAL TRAINING INSTITUTE

CISCO TECHNICAL TRAINING INSTITUTE

CCNP Series: Implementing Cisco IP Routing (ROUTE v2.0)

CCNA: Interconnecting Cisco Networking Devices (ICND1) Prerequisite: ZINT-1000: Internet Fundamentals or equivalent knowledge/skill This comprehensive course will help you develop your basic CCNA skills. You will gain hands-on experience as you prepare for operating the modern TCP/IP networks built with Cisco hardware. Use Cisco 2600/2800/3500/3550/3560/4506 series routers and switches to apply the Cisco Internetwork Operating System (IOS). You will use the interface to start up and configure a newly installed Cisco router and switch.

Learn to perform all basic configurations and procedures to build a multi-lateral, multi-group network using LAN and WAN interfaces for the most common routing.

27

COST

CEU

HOURS

SUBJECT CODE

$1,295

3.2

32

ZCIS 1000

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31244

Jan. 19 Feb. 11

T/Th

6 - 10 p.m.

MATTC

Judy

CCNA: Interconnecting Cisco Networking Devices: (CCNA Routing and Switching) v2 (Bootcamp) Attention, networkers. Enlist in this focused course to sharpen your CCNA skills. In this hands-on technical course, while building on the foundation provided by ICND1, you will inspect the principles of operation of today’s key internetworking technologies and combine this information with hands-on configuration and troubleshooting labs. ICND2 gets you in shape for the CCNA exam.

COST

CEU

HOURS

SUBJECT CODE

$1,395

4

40

ZCIS 1002

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31245

Feb. 16 Mar. 17

T/Th

6 - 10 p.m.

MATTC

Staff

Prerequisite: CCNA certification or equivalent knowledge Learn to use advanced routing to provide scalability for Cisco ISR routers that are connected to LANs and WANs within medium to large networks. Also covered will be how to increase the number of routers and sites using these techniques instead of redesigning the network when additional sites or wiring configurations are added. The hands-on lab component will ensure an understanding of how to implement advanced routing within the network.

This course will prepare the student for the ROUTE 642902 exam and is a qualifying exam for the Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Professional (CCIP), and Cisco Certified Design Professional (CCDP) certifications.

COST

CEU

HOURS

SUBJECT CODE

$1,395

3.5

35

ZCIS 1006

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31246

Mar. 21 Apr. 20

M/W

6 - 10 p.m.

MATTC

Mirrotto

CCNP Series: Implementing Cisco IP Switched Networks (Switch v2.0) Prerequisite: CCNA Certification or equivalent knowledge This course will prepare the student to plan, configure and verify the implementation of complex enterprise switching solutions for campus environments using the Cisco Enterprise Campus Architecture. This course is a component of the Cisco CCNP Routing and Switching curriculum, a professionallevel certification, and it is designed to give the student an understanding of how to manage switches in an enterprise campus environment.

COST

CEU

HOURS

SUBJECT CODE

$1,395

3.5

35

ZCIS 1007

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31247

Apr. 25 May 25

M/W

6 - 10 p.m.

MATTC

Mirrotto

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

CISCO TECHNICAL TRAINING INSTITUTE

CCNP Series: Troubleshooting and Maintaining Cisco IP Networks v2.0 Prerequisite: CCNA certification or equivalent knowledge Work in complex network environments to gain the skills needed to maintain networks and troubleshoot and solve network problems. Also, procedural and organizational aspects of troubleshooting and maintenance will be taught.

A large part of the course consists of practicing these skills in hands-on labs. This course is a component of the CCNP curriculum and assists the network professional in preparing for Cisco CCNP certification.

COST

CEU

HOURS

SUBJECT CODE

$1,395

3.5

35

ZCIS 1042

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31248

Jun. 1 - 29

M/W

6 - 10 p.m.

MATTC

Mirrotto

CCNA Wireless: Implementing Cisco Unified Wireless Networking Essentials v2.0 Prerequisite: ICND1 and ICND2 or CCNA Boot Camp With a Cisco Certified Network Associate Wireless certification, network professionals can configure, monitor and troubleshoot the basic tasks of a Cisco WLAN in SMB and Enterprise networks. This course is designed to help you prepare for the CCNA Wireless certification. CCNA Wireless recognizes the critical importance of professionals supporting wireless LANS, including: networking associates/ administrators, wireless support specialists and WLAN project managers.

COST

CEU

HOURS

SUBJECT CODE

$1,395

3.5

35

ZCIS 1041

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31249

Apr. 30 May 28

S

8:30 a.m. 4:30 p.m.

MATTC

Staff

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

CCNA Security: Cisco Certified Security Associate (IINS) Prerequisite: ICND1 and ICND2 With a CCNA Security certification, the network professional should be able to demonstrate the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats. The CCNA Security curriculum emphasizes core security technologies; the installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and devices; and competency in the technologies that Cisco uses in its security structure. In this course, the student will learn the necessity of a comprehensive security policy and how it affects the strength of the network. The student will also learn to perform basic tasks to secure a small office network using Cisco IOS security features available through web-based GUIs (SDM) and CLI on Cisco routers and switches.

COST

CEU

HOURS

SUBJECT CODE

$1,395

3.5

35

ZCIS 1036

CRN

DATE

DAY

TIME

LOCATION

INSTRUCTOR

31250

Mar. 12 Apr. 9

S

8:30 a.m. 4:30 p.m.

MATTC

Barreda

28

REGISTRATION FORM HOW TO REGISTER

BY PHONE: 216-987-0233 Have credit card information available.

IN PERSON You may register in person at any Tri-C Enrollment Center.

See http://www.tri-c.edu/enrollment-center/ for hours of operation.

BY MAIL Complete registration form.

Mail with check, money order, credit card information or purchase order to: Corporate College East 4400 Richmond Road Warrensville Heights, Ohio 44128

• Brunswick University Center 3605 Center Road Brunswick, OH 44212

• Metropolitan/Advanced Technology Training Center 3409 Woodland Ave. Cleveland, OH 44115

• Westshore Campus 31001 Clemens Road Westlake, OH 44145 • Corporate College® East 4400 Richmond Road Warrensville Hts., OH 44128 • Corporate College® West 25425 Center Ridge Road Westlake, OH 44145

• Metropolitan/Unified Technologies Center 2415 Woodland Ave. Cleveland, OH 44115

BY FAX: 216-987-2957 To register and pay with credit card or purchase order.

For complete registration information, including cancellation, refund, withdrawal and substitution policies, please visit: http://www.tri-c.edu/corporatecollege/ register-for-classes/registration-policies.html

• Eastern Campus 4250 Richmond Road Highland Hills, OH 44122 • Western Campus 11000 Pleasant Valley Road Parma, OH 44130

Note: Effective Oct. 1, 2015, credit cards will no longer be accepted in person at the registration window. Payment may still be made by check, money order or cash.

PERSONAL INFORMATION Name_______________________________________________________________________ Last

First

Date of Birth:

Tri-C ID (S#) if known:

Last four digits required*

Complete this area if you are a new student or if any information has changed.

Apt. No.

Cell Phone

-

-

-

OPTIONAL

Area Code

Gender:

Male

U.S. Citizen:

Yes

No

Female

Are You a Veteran:

Yes

No

Ethnic Background: BLACK

Area Code

Email _______________________________________________________________________ Have you ever been convicted of a sexual related offense or a violent crime against a minor?

Yes No

BUSINESS OR WORK INFORMATION

WHITE (NON-HISPANIC)

ASIAN, PACIFIC ISLANDER, OR INDIAN SUBCONTINENT

HISPANIC

OTHER

Complete this area if you are a new student or if any information has changed.

Business Name__________________________________________________________

- -

Phone Area Code

Address_________________________________________________________________ Number

AMERICAN INDIAN OR ALASKAN

Ext.

Street

____________________________________________________________________________________ City State Zip County

- -

Fax Area Code

PAYMENT INFORMATION Bill Company, via attached purchase order MasterCard Visa Discover Amer. Express COURSE NO.

Account Number Name on Card Signature COURSE TITLE

Check (enclosed)

IMPORTANT PAYMENT INFORMATION

Money Order (enclosed) Security Code Exp. Date If registering for an ONLINE course, start date is required.

START DATE

FEE

Effective July 15, 2014, a 2.4 percent service fee will apply to all payments made by credit card for Cuyahoga Community College (Tri-C®) credit and non-credit tuition, fees and other student account charges.

Call 216-987-0233 if you have any questions.

For complete course listing: www.tri-c.edu/workforce • To register call 866-933-5175 • Fall 2014 - 29 - TOTAL Signature (required)

15-0723

29

-

Year

S

________________________________________________________________________________________ City State Zip County

Home Phone

Day

*Tri-C ID Information: Students will no longer need to use their social security number as a primary ID, but it may still be required as part of your record.

Additional information is available at www.tri-c.edu/tricid. Choose “Frequently Asked Questions for Students.” Or call 866-933-5175.

Address_____________________________________________________________________ Street

-

Month

Social Security Number

Number

-

M.I.

CUSTOMIZED TRAINING FOR GROUPS

DO YOU HAVE A GROUP WITHIN YOUR ORGANIZATION THAT WOULD BENEFIT FROM PROFESSIONAL TRAINING? Corporate College provides professional training and development customized for your business.

Programs may be customized and tailor-made to suit your organization’s individual needs and solve challenges you may be facing.

Programs are delivered either at your company facility or at one of the two Corporate College campuses.

Clients turn to us for training solutions to meet strategic business goals and consulting solutions that improve individual, team and organizational performance.

We meet with your team leaders to discuss areas for improvement and after assessing your situation, we make suggestions on which type of training would benefit your organization.

Please contact us today to schedule a consultation for customized training for your organization.

216-987-0234 | www.corporatecollege.com

REGISTER NOW

www.corporatecollege.com/enroll • 216-987-0233

30 30

15-0932

216-987-2800 www.corporatecollege.com