Leadership Development Progam

CUYAHOGA

COMMUNITY

11 th Annual

COLLEGE

LEADERSHIP DEVELOPMENT PROGRAM in partnership with the

Mandel Foundation

Leadership Class 2018-2019

MEMBER PROFILE

he hallmark of our philanthropy is our commitment to invest in people with the values, ability and passion to change the world. – Jack, Joseph and Morton Mandel

Cuyahoga Community College would like to extend a special thanks to The Mandel Foundation for the past funding provided (in the name of Jack, Joseph and Morton Mandel).

We sincerely appreciate your ongoing partnership with the College and your belief in our work.

Developing Tomorrow’s Leaders Today.

Welcome to the 2018-2019 Cuyahoga Community College (Tri-C®) Leadership Development Program. This program, sponsored in partnership with the Mandel Foundation, presents professional growth opportunities for high performing College Faculty, Executive, Emerging and Staff employees.

As the employees profiled here prepare for leadership opportunities at the College, they have engaged in activities that advance dimensions of Tri‑C’s Strategy, Excellence and Development. Through interactive workshops, executive lectures and group projects, these College leaders have broadened their understanding of the higher education landscape while exploring positive communication techniques and management philosophies.

We proudly present the 2018 - 2019 members of the Cuyahoga Community College Leadership Development Program.

Presented by the Office of Human Resources Judy Karpowicz, HR Specialist

1

CUYAHOGA

COMMUNITY

COLLEGE

LEADERSHIP DEVELOPMENT PROGRAM in partnership with the

Mandel Foundation

FACULT Y LEADERS Leadership Class 2018-2019

2

FACULTY LEADERS EDUCATION • Master of Arts, Composition and Rhetoric, San Francisco State University • Bachelor of Science, Health Administration, California State University, Northridge

RESPONSIBILITIES • Work with students to stimulate critical analysis, rhetorical skill and syntactic growth.

• Create within each classroom a community of writers that welcomes and celebrates the voices of all participants.

• Design and frame essay assignments, respond to student writing, conduct class lectures and choreograph class and small‑group discussions.

• Develop new writing assignments and in-class activities to keep pace with the ever-changing and diverse interests of Tri‑C’s student population.

Lorrie DiGiampietro Assistant Professor, English, Western Campus

• Utilize Blackboard course sites, computerized writing classrooms and advanced technology classrooms (ATCs) to engage students, facilitate text-based discussions and underscore writing as a process.

• Conduct regular conferencing sessions with each writer to work on their particular struggles with organization, idea development, depth of analysis, cohesion and sentencelevel issues.

COLLEGE INVOLVEMENT • Co-chair, English Prior Learning Assessment Committee • Co-chair, Faculty Senate Service and Collegiality Committee • Founding member, Common Reading Program Committee • Member, English Placement Taskforce Committee • Member, Common Reading Program Co-Curricular Event Assessment Committee • Member, (re)imaginings Committee

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Conference on College Composition and Communication • Member, National Council of Teachers of English • Tri-C liaison, EMERGE

11 t h A nnual L eadership Cl ass 2018- 2019

3

FACULTY LEADERS EDUCATION • Master of Arts, Mathematics, Western Kentucky University • Master of Education, School Counseling, Cleveland State University • Bachelor of Science, Mathematics, Bowling Green State University

RESPONSIBILITIES • Prepare and deliver learning activities in order to achieve course outcomes.

• Prepare course materials such as syllabi, homework assignments and handouts.

Jennifer Hirz Assistant Professor, Mathematics, Western Campus

• Evaluate and grade classwork and exams.

• Maintain and submit attendance records, grades and other required documentation by specified deadlines.

• Provide individual coaching for students.

• Attend periodic division and College-wide meetings relative to teaching duties and training and development.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, American Mathematical Association of Two‑Year Colleges

Mandel L eadership D evel opment Pr ogram

4

FACULTY LEADERS EDUCATION • Master of Science, Biology, Indiana University of Pennsylvania • Bachelor of Science, Biology, Waynesburg University

RESPONSIBILITIES • Teach a full-time load of lecture and lab courses in biology.

• Coordinate exam and study materials for high school students earning Tech Prep biology credit.

• Assist in curriculum development.

• Mentor students and part-time faculty members.

COLLEGE INVOLVEMENT • Faculty Counterparts chair, Biology • Member, Faculty Senate Service and Collegiality Committee • Member, Green Team Committee

Joseph Koch Assistant Professor, Biology, Western Campus

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Polaris Biomedical Advisory Council • Member, National Association of Biology Teachers • Member, Ohio Natural Areas and Preserves Association

11 t h A nnual L eadership Cl ass 2018- 2019

5

FACULTY LEADERS EDUCATION • Master of Arts, Exercise Physiology, Kent State University • Bachelor of Science, Exercise Science, Miami University

RESPONSIBILITIES • Teach courses in the Sport and Exercise Studies program.

• Work with students to coordinate events including Exercise Is Medicine on Campus and the Spring Into Fitness 5K.

COLLEGE INVOLVEMENT • Faculty Counterparts chair, Sport and Exercise Studies

Genevieve Luca Assistant Professor, Health Careers, Eastern Campus

• Faculty Senate representative, Health Careers • Member, Safety Committee • Member, Common Reading Program Committee • Member, Sustainability Committee

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, American College of Sports Medicine • Member, National Council on Strength and Fitness • Attendee, Lilly Conference on College and University Teaching

Mandel L eadership D evel opment Pr ogram

6

FACULTY LEADERS EDUCATION • Master of Arts, English, Cleveland State University • Bachelor of General Studies, Communication; Minor, Pan‑African Studies, Kent State University

RESPONSIBILITIES • Prepare and deliver lectures on various topics related to English or English literature.

• Evaluate and grade classwork, lab work, assignments and papers.

• Prepare course materials such as syllabi, homework assignments and handouts.

• Keep abreast of developments in the field by reading current literature, speaking with colleagues and participating in professional conferences.

• Maintain attendance records, grades and other required documentation.

Michelle Rankins Assistant Professor, English, Eastern Campus

• Initiate, facilitate and moderate classroom discussions.

• Advise students on academic and career goals as needed.

• Plan, evaluate and revise curricula, course content and materials, and instruction methods.

• Collaborate with colleagues to address teaching and research issues.

• Maintain regularly scheduled office hours.

• Participate in campus and community events.

COLLEGE INVOLVEMENT • Member, various academic and administrative committees

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Two-Year College Association Midwest • Member, National Council of Teachers of English • Member, Delta Sigma Theta Sorority Inc., Greater Cleveland Alumnae Chapter • Member, National Council of Negro Women, Western Reserve Section

11 t h A nnual L eadership Cl ass 2018- 2019

7

FACULTY LEADERS EDUCATION • Master of Fine Arts, Creative Writing, Kent State University • Master of Arts, English/Creative Writing, Iowa State University • Bachelor of Arts, English, Hiram College

RESPONSIBILITIES • Teach English composition (including Honors courses), ESL Level III and FYE (GEN-1070).

• Create curriculum for GEN-1070 and conduct facilitator training.

Ryan Rodriguez Assistant Professor, English, Western Campus

Mandel L eadership D evel opment Pr ogram

8

FACULTY LEADERS EDUCATION • Master of Fine Arts, Creative Writing, Bowling Green State University • Bachelor of Arts, English, Adrian College

RESPONSIBILITIES • Teach and facilitate English composition and literature courses.

• Create syllabi and course materials for courses across the English curriculum.

• Maintain office hours for student support.

• Develop and implement strategies to enhance student understanding of the principles of good reading and writing.

• Provide scheduling and adjunct support.

COLLEGE INVOLVEMENT • Assistant coordinator, English

Gayle F. Williamson Associate Professor, English, Western Campus

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Competition coordinator, League for Innovation in the Community College

11 t h A nnual L eadership Cl ass 2018- 2019

9

CUYAHOGA

COMMUNITY

COLLEGE

LEADERSHIP DEVELOPMENT PROGRAM in partnership with the

Mandel Foundation

EXECUTIVE LEADERS Leadership Class 2018-2019

10

EXECUTIVE LEADERS EDUCATION • Master of Applied Communication Theory and Methodology, Cleveland State University • Bachelor of Arts, Liberal Studies in the Social Sciences, Tiffin University

RESPONSIBILITIES • Oversee College-wide compliance and risk management efforts in accordance with reporting requirements.

• Identify, analyze and refer legal issues to the College’s general counsel and deputy general counsel.

• Proactively track and resolve potential compliance issues.

• Identify and mitigate a variety of risks to the College.

• Work with administrators on high-visibility projects at the direction of the College President and the Board of Trustees.

• Avert loss of life, risk of major injuries/loss of man-hours and regulator fines by identifying and mitigating potential PERRP/ OSHA violations.

Joseph Amschlinger Director, College-wide Compliance, District

• Create and implement policies and procedures for various College programs and initiatives.

• Perform mock site visits and assist programs with accreditor site visits.

• Review program forms and documents to identify and correct potential compliance or accreditation issues.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Cleveland Bridge Builders Class of 2014 • John Maxwell Leadership Coaching Certification (2018)

11 t h A nnual L eadership Cl ass 2018- 2019

11

EXECUTIVE LEADERS EDUCATION • Doctor of Nursing Practice, Nursing, Walden University • Master of Science, Nursing Education, Walden University • Bachelor of Science, Nursing, Cleveland State University

RESPONSIBILITIES

Wendy Batch-Wilson, DNP Associate Dean, Health Careers, Western Campus

• Support academic dean in the successful deployment of strategic campus initiatives.

• Develop, review and evaluate academic plans, curriculum, programs, course schedules and budgets within the division.

• Recruit, select, supervise and evaluate faculty and division/ departmental staff.

• Ensure the communication of plans, activities and expectations for faculty and staff at various levels throughout the campus and division.

• Collaborate with leadership in other academic areas to keep programs relevant and current.

• Develop and manage the division’s academic schedule.

• Handle student issues.

• Conduct curriculum assessment, evaluation and revisions.

• Support planning, resource allocation and quality assurance for Health Careers College-wide.

COLLEGE INVOLVEMENT • Member, Curriculum Committee

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, National League for Nursing • Member, Ohio Action Coalition Northeast Ohio State Implementation Plans (SIP) team • Member, The Center for Health Affairs Workforce Initiative (NEONI) • Member, Alpha Kappa Alpha Sorority, Incorporated

Mandel L eadership D evel opment Pr ogram

12

CUYAHOGA

COMMUNITY

COLLEGE

LEADERSHIP DEVELOPMENT PROGRAM in partnership with the

Mandel Foundation

EMERGING LEADERS Leadership Class 2018-2019

13

EMERGING LEADERS EDUCATION • Master of Library and Information Science, Kent State University • Bachelor of Arts, Communications, University of California

RESPONSIBILITIES • Manage daily operations of the library and Technology Learning Center.

• Supervise staff.

• Responsible for staff development, recruitment and hiring, orientation and training, disciplinary action and performance evaluations.

Robert Carroll Supervisor, Learning Commons, Western Campus

• Maintain knowledge of union contracts as they relate to daily department operations.

• Assist patrons by providing outstanding customer service and resolving issues as they arise.

• Monitor departmental activities to ensure adherence to established financial and personnel policies.

COLLEGE INVOLVEMENT • Member, various academic and administrative committees

Mandel L eadership D evel opment Pr ogram

14

EMERGING LEADERS EDUCATION • Master of Science, Exercise Physiology, University of Akron • Bachelor of Science, Exercise Physiology, University of Akron

RESPONSIBILITIES • Monitor and actively seek student enrollment in program.

• Work with associate deans to assure quality and efficient delivery of College-wide course offerings.

• Collaborate with full-time faculty to review course offerings, schedule classes and discuss class assignments.

• Assist in the recruitment and evaluation of adjunct faculty.

• Oversee program budget activity.

• Maintain necessary supplies for program and course use.

• Monitor equipment and organize maintenance schedules to ensure safety standards are met.

• Build and maintain relationships with community centers, schools, universities and industry to facilitate articulation, transfer, practicum and employment opportunities.

Chris Faciana Program Manager, Sport and Exercise Studies, College-wide

• Ensure program alignment to the College’s AQIP and strategic planning processes.

• Ensure the delivery of high-quality instruction focused on student learning and the College’s mission and goals.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Certified Health and Wellness Coach, Wellcoaches • Member, American College of Sports Medicine • Member, National Strength and Conditioning Association • Member, Medical Professions and Exercise Science Advisory Council, Polaris Career Center • Member, Sports Medicine and Exercise Science Advisory Council, Medina County Career Center

11 t h A nnual L eadership Cl ass 2018- 2019

15

EMERGING LEADERS EDUCATION • Master of Business Administration, Weatherhead School of Management at Case Western Reserve University • Bachelor of Business Administration in Marketing; Minor, Sociology, Baldwin Wallace University

RESPONSIBILITIES (AS PROGRAM MANAGER) • Oversee and manage the organization, administration, planning and development of Business Administration programs College‑wide.

• Facilitate College-wide curriculum development.

Pam Grant Associate Dean, Business and IT, College-wide

• Facilitate implementation of College AQIP and strategic planning processes.

• Recommend class assignments and scheduling strategies based on enrollment-related research.

• Advise students regarding business degree, certificate and transfer options.

• Ensure that outside and inside counseling departments are cognizant of current business program tracks and articulation agreements.

• Work with partner institutions to develop articulation agreements that encourage completion and transfer.

• Coordinate with other discipline teams to ensure that core skills are emphasized.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Cleveland Area of Board of Realtors

Mandel L eadership D evel opment Pr ogram

16

EMERGING LEADERS EDUCATION • Master of Divinity, Pacific School of Religion • Bachelor of Arts, English, Kent State University

RESPONSIBILITIES • Manage scholarship awarding process, collaborating with Financial Aid to ensure scholarship recipient criteria and compliance.

• Manage the monitoring of grants implementation and progress for all funding secured through Tri-C and the Foundation.

• Maintain relationships with donors.

• Recommend potential funding opportunities.

• Ensure fulfillment of donor reporting and requirements.

Robyn Herr

• Support the tracking of information within the fundraising database by analyzing results and generating reports.

Manager, Funding Opportunities and Scholarships, Resource Development and Tri-C Foundation, District

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Chair, Fund Development Committee, Bike Cleveland • Worship Associate, Unitarian Universalist Society of Cleveland

11 t h A nnual L eadership Cl ass 2018-2019

17

EMERGING LEADERS EDUCATION • Doctor of Education, Community College Leadership, National American University – Roueche Graduate Center • Master of Arts, American Literature, University of Florida • Bachelor of Arts, Literature/Spanish Literature, Oakland University

RESPONSIBILITIES

Kim A. Johnson, Ed.D. Transfer Specialist, Eastern Campus

• Guide students through the transfer process.

• Educate students about transfer options.

• Assist students with connecting to four-year institutions.

• Advocate for students facing difficulties during transfer/ transient application process.

• Utilize a case management approach to supporting student success in IPEDS and on strategic access committees.

• Participate in a variety of co-curricular campus events including Connect2Success, New Student Orientation and New Student Convocation.

• Coordinate Gradfest, the Transfer Symposium and National Transfer Student Week events.

• Create and implement procedures for Eastern Campus Transfer Center.

• Create and implement communication plan to better market services to transfer students.

• Collaborate with other areas to identify and better serve potential transfer students.

• Provide transfer modules and assignments to faculty teaching FYE and SSP courses.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Mentor, College Now Greater Cleveland • Member, Ohio Transfer Council • Member, American College Personnel Association • Member, American Association of Community Colleges • Member, American Association for Women in Community Colleges • Member, American Council on Education Women’s NetworkOhio

Mandel L eadership D evel opment Pr ogram

18

EMERGING LEADERS EDUCATION • Master of Arts, Education Administration, Cleveland State University • Bachelor of Science, Recreation Administration, Bowling Green State University

RESPONSIBILITIES • Provide leadership for Aspire program, aligning basic skills, ESOL, HSE programs and services.

• Develop community partnerships for adult basic education services.

• Develop agreements between the College and partner organizations.

• Seek out and prepare grants and proposals for funding.

• Prepare grant reports to fulfill College, state and federal reporting requirements.

Paula Kertes Director, Aspire, Metropolitan Campus

• Request grant funding through and update planning tool, budget summary and funding application in the Department of Education CCIP system as required.

• Oversee entry of student data in the state’s ABLELink database and the College’s Banner system.

• Develop and oversee the implementation of annual program plans and budgets based on ODHE and College budgeting guidelines.

• Develop partnerships within the College to support developmental education efforts.

• Build collaborative relationships with faculty to align Aspire math, reading and language curriculum to support College and statewide initiatives.

• Enhance program delivery using best practices from programs such as the Coalition on Adult Basic Education and the Office of Career, Technical and Adult Education.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Ohio Association for Adult and Continuing Education • Member, Coalition on Adult Basic Education

11 t h A nnual L eadership Cl ass 2018- 2019

19

EMERGING LEADERS EDUCATION • Certified Public Accountant, Accountancy Board of Ohio • Master of Business Administration, Finance, Cleveland State University • Bachelor of Business Administration, Finance, Ohio University

RESPONSIBILITIES • Oversee conversion of Microsoft Access queries into Evisions Argos datablock SQL queries and the ongoing maintenance of queries post-conversion.

Evan Peres Senior Analyst, Finance, District

• Oversee financial operations and operating expense budgets of the Eastern and Westshore campuses, Information Technology Services and Legal Services, with a combined FY19 proposed budget of $51M. • Upload operating expense budget during budget development for budget planner and salary planner; upload budget back into Banner once finalized.

• Assist budget department with the creation of next year’s operating expense budget, as well as development and distribution of the corresponding budget book to the College’s Board of Trustees and to employees College-wide.

• Forecast monthly revenue and non-wage expenses for Long Range Plan for final submission to vice president of Finance and Board of Trustees.

• Analyze monthly budget variances and available balances, comparing budget against actual expenses and encumbrances, and research and provide explanations of any material variances to management.

• Meet with and train employees during budget development and throughout the fiscal year.

• Assist in preparation of budget roundtables and budget builder forums to keep employees informed throughout the year.

• Reconcile and upload final revenue, expense and transfer budgets to the Ohio Department of Higher Education website.

COLLEGE INVOLVEMENT • Served on 2018 mock accreditation board for the Hospitality Management Center of Excellence.

Mandel L eadership D evel opment Pr ogram

20

EMERGING LEADERS EDUCATION • Master of Education, Adult Learning and Development, Cleveland State University • Bachelor of Arts, Mass Communications, Ohio University

RESPONSIBILITIES • Plan, implement and ensure quality of online technologies College-wide.

• Manage College-wide instructional design and development projects, including Quality Matters.

• Manage day-to-day department operations.

Cindy Potteiger Director, Online Learning and Academic Technology, Jerry Sue Thornton Center

11 t h A nnual L eadership Cl ass 2018- 2019

21

EMERGING LEADERS EDUCATION • Juris Doctor, Case Western Reserve University School of Law • Bachelor of Arts, University of Dayton

RESPONSIBILITIES • Create and review all College contracts.

• Assist in resolving student issues.

• Provide legal counsel in matters related to employment and construction.

• Respond to public records requests.

• Provide College-wide guidance and training in business ethics.

David Rosenfeldt Assistant General Counsel, Legal Services, District

Mandel L eadership D evel opment Pr ogram

22

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Economic Development Committee, Old Brooklyn Community Development Corporation

EMERGING LEADERS EDUCATION • Juris Doctor, Cleveland-Marshall College of Law • Bachelor of Science, Criminal Justice, Bowling Green State University

RESPONSIBILITIES • Work with faculty to develop curriculum and maintain American Bar Association approval.

• Propose course schedules and faculty assignments.

• Schedule and convene advisory committee and faculty meetings.

• Cultivate practicum opportunities for paralegal students.

• Review and maintain paralegal student applications and records.

• Represent the College by speaking on program topics and actively recruiting students through participation in college fairs and community events.

Candice Storey Program Director, Paralegal Studies, Western Campus

• Schedule and plan program-related events, including open houses.

• Manage Paralegal Studies program budget.

• Promote student success through individual meetings with students as needed.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Cleveland Metropolitan Bar Association • Mentor, College Now Greater Cleveland

11 t h A nnual L eadership Cl ass 2018- 2019

23

EMERGING LEADERS EDUCATION • Bachelor of Science, Business Administration, Liberty University

RESPONSIBILITIES • Manage Fire Training Academy schedules and calendars.

• Schedule meetings and activities with business, community and government stakeholders.

• Counsel prospective and current Fire Academy students on academic and career topics.

• Provide administrative support to Fire Training director.

Daniel Waitkus Commander/ Program Manager, Fire Training Academy, Public Safety Center of Excellence

• Assist in the completion of departmental assignments and provide professional customer service.

• Maintain open communication with department leadership and team members to report important information, occurrences and issues within the department.

• Attend staff and project team meetings and provide follow-up on meeting outcomes, tracking resulting activities and projects.

• Prepare and maintain confidential correspondence and documents and assist in processing documents related to students, employees, purchase orders, employment, benefits and performance review activities.

• Develop strong working relationships with key departments and employees across the College and in the community.

• Establish and maintain general office files and records.

• Assist in the preparation of reports and presentations.

• Assist with College-wide projects, initiatives and committees.

• Assist in the selection, training, supervision and evaluation of part-time instructors and support staff.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, International Society of Fire Service Instructors • Member, Ohio Society of Fire Service Instructors • Member, National Fire Protection Association • Member, Greater Cleveland Football Coaches Association

Mandel L eadership D evel opment Pr ogram

24

CUYAHOGA

COMMUNITY

COLLEGE

LEADERSHIP DEVELOPMENT PROGRAM in partnership with the

Mandel Foundation

LEADERSHIP ACADEMY Leadership Class 2018-2019

25

LEADERSHIP ACADEMY EDUCATION • Master of Science, Leadership Development, Walden University • Bachelor of Arts, Organizational Management, Tiffin University • Associate of Arts, Cuyahoga Community College

RESPONSIBILITIES • Determine work procedures, prepare work schedules and expedite workflow.

• Maintain budget spending, account activity, budget files and record books; provide budget support to campus departments; develop new budget procedures for improvement in unit.

Mynetta Brower Unit Operations Specialist III, Student Engagement, Eastern Campus

• Monitor travel database, notes and documentation related to travel process.

• Enter purchase requisitions and BCR forms into Banner.

• Provide general office support, such as assisting in the preparation of presentation materials, written documents and forms.

• Respond to operational inquiries and information concerns from staff, faculty and the public.

• Resolve enrollment/refund problems and assist in resolving staff and faculty concerns regarding Banner, budget and travel issues, office equipment and computer hardware/software.

• Organize, prioritize and delegate duties to unit staff and proof work for conformance to policies and procedures.

• Functionally supervise and schedule student assistant/workers in assigned area.

COLLEGE INVOLVEMENT • Member, Black American Council

COMMUNITY BOARD AND/OR PROFESSIONAL ORGANIZATION INVOLVEMENT • Executive Board Member-at-Large, Ohio College Personnel Association

Mandel L eadership D evel opment Pr ogram

26

LEADERSHIP ACADEMY EDUCATION • Master of Education, Adult Learning and Development, Cleveland State University • Bachelor of Business Administration, Cleveland State University

RESPONSIBILITIES • Process, assist and advise students and their families on the availability of federal financial aid, scholarships and other forms of aid to help cover educational expenses.

• Authorize awarding of federal financial aid and Tri-C Foundation scholarships.

• Determine the packaging of student financial aid in accordance with applicable regulations, statutes and policies.

• Utilize electronic data exchange software to send and retrieve information from the U.S. Department of Education.

• Conduct financial aid and financial literacy workshops for prospective and continuing students.

• Coordinate and monitor Tri-C’s federal work-study program at the Western Campus and Brunswick University Center.

Beverly Croom‑Reynolds Financial Aid Advisor, Student Financial Aid and Scholarships, Western Campus

11 t h A nnual L eadership Cl ass 2018- 2019

27

LEADERSHIP ACADEMY EDUCATION • Master of Education, Clinical Mental Health, Cleveland State University • Bachelor of Arts, Urban Studies and Public Administration, Cleveland State University • Associate of Arts, Cuyahoga Community College

RESPONSIBILITIES • Provide resources and service to students, faculty, staff and the community.

• Reset student passwords.

• Take payments over the phone.

Josephine M. Evans Customer Service Representative, College Information Center, Eastern Campus

• Communicate with a diverse group of people (students, faculty, staff, community members) through chat and email.

COLLEGE INVOLVEMENT • Member, Black American Council

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Hands of Praise, Olivet Institutional Baptist Church Deaf Ministry • Mentor, College Now Greater Cleveland • Tutor, Seeds of Literacy

Mandel L eadership D evel opment Pr ogram

28

LEADERSHIP ACADEMY EDUCATION • Associate of Arts, Applied Business, Cuyahoga Community College (in progress)

RESPONSIBILITIES • Manage campus budget, personnel and faculty processes.

• Manage day-to-day office operations.

• Supervision • Coordinate training • Community relations

COLLEGE INVOLVEMENT • Member, Campus Executive Leadership Team and other project teams

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT

Patricia Houlehan Administrative Assistant, Eastern Campus President’s Office

• Member, International Association of Administrative Professionals

11 t h A nnual L eadership Cl ass 2018- 2019

29

LEADERSHIP ACADEMY EDUCATION • Master of Arts, Higher Education, University of Toledo (in progress) • Bachelor of Arts, Criminal Justice Administration, Tiffin University • Associate of Arts, Psychology, Cuyahoga Community College

RESPONSIBILITIES • Connect new and returning students with enrollment support through New Student Review/New Student Orientation and completion support and services.

Jazmin Jackson‑Bernard

• Employ a case management approach to working with, communicating and tracking interactions with the student population.

Student Success Specialist, Eastern Campus

• Manage the Student Ambassador program.

• Supervise training and student employee assignments on campus.

• Serve as a subject matter expert for FYE and other engagement and completion initiatives.

• Design and recommend new initiatives for council/committee approval and implementation.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Inclusive Excellence Taskforce • Member, Campus Strategic Access Team • Member, IPEDS Team • Instructor, New Student Convocation (Online) • AmeriCorps College Completion Coach, Ohio Association of Community Colleges • Member, Developmental Math Outreach Committee

Mandel L eadership D evel opment Pr ogram

30

LEADERSHIP ACADEMY EDUCATION • Master of Business Administration, Tiffin University • Bachelor of Arts, Business Administration and Marketing, Ursuline College • Associate of Business Management, Cuyahoga Community College • Associate of Arts, Cuyahoga Community College

RESPONSIBILITIES • Handle all aspects of Luminis (my Tri-C space) and workflow systems.

• Train and educate College-wide users on Banner and new Banner 9 system.

• Research and resolve Banner and IT issues.

• Update KWeb and ITS catalog.

• Serve as Banner Student Module owner.

Jacqueline M. Kijanski ERP Solutions Specialist, Jerry Sue Thornton Center

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENT • Member, Ohio Banner Users Group

11 t h A nnual L eadership Cl ass 2018- 2019

31

LEADERSHIP ACADEMY EDUCATION • Bachelor of Arts, Strategic and Organizational Communication, University of Akron

RESPONSIBILITIES • Recruit internally and externally for College-wide health career programs.

• Plan, develop and orchestrate recruitment visitation initiatives for Metro Campus health career programs.

• Meet with prospective Tri-C students and families about all aspects of Tri-C and health career- program enrollment.

Bob Madison Recruitment Specialist, Health Careers, Metropolitan Campus

• Present to middle and high school students, hospital personnel and others about health careers and program opportunities at Tri-C. • Recruit at local and regional events such as college and career fairs, conferences, conventions and community events.

• Develop recruitment brochures, banners and other marketing collateral in coordination with Integrated Communications.

• Produce the Health Career Programs Update newsletter each semester.

• Review health career program applications and verify completion of prerequisites.

• Greet visitors to the Health Careers Enrollment Center and provide assistance in the health career program application process.

COMMUNITY BOARD/ PROFESSIONAL ORGANIZATION INVOLVEMENTENT • Former Chair, NEOREMA Organizational Committee, Cleveland Clinic Office of Civic Education

Mandel L eadership D evel opment Pr ogram

32

LEADERSHIP ACADEMY EDUCATION • Bachelor of Science, Electrical Engineering, Cleveland State University • Bachelor of Science, Aeronautical Engineering, Hindustan Institute of Engineering Technology • Associate of Applied Business, Microcomputers, Cuyahoga Community College

RESPONSIBILITIES • Provide general support to associate dean.

• Maintain faculty workload (assignments, release time).

• Assist in monitoring schedule build process.

• Assist with summer bidding.

Zohreh Parsian

• Assist with faculty coordinator onboarding.

Coordinator, Liberal Arts, Western Campus

• Assist in monitoring adjunct faculty workload regarding Affordable Care Act. • Assist with SAC committees.

• Assist with capacity, prerequisite overrides and other student issues for Conflict Resolution capstone course.

• Assist with Brunswick University Center scheduling and logistics.

11 t h A nnual L eadership Cl ass 2018- 2019

33

LEADERSHIP ACADEMY EDUCATION • Bachelor of Science, Computer Information Systems, University of Akron • Associate of Science, Applied Business, University of Akron

RESPONSIBILITIES • Deploy, configure and manage client computer hardware assets.

• Provide technical support for client operating systems, standard application software and utilities to administrative computer systems.

Antwain Tyus PC/Network Technician, Information Technology Services, Jerry Sue Thornton Center

Mandel L eadership D evel opment Pr ogram

34

• Ensure security and version compliance by applying periodic client updates, upgrades and security patches as appropriate.

• Manage client system replacement schedules, hardware refresh procedures and obsolete equipment retirement.

Cuyahoga Community College has delivered an extraordinary development program with the continuous support of The Mandel Foundation. With the program’s inception in 2008, the Mandel Leadership Development Program has evolved to four cohorts: Executive, Emerging, Faculty and Leadership Academy.

The Cuyahoga Community College Mandel Leadership Development Program received an Award of Excellence in the Emerging Leaders category, through the American Association of Community Colleges, being cited by the AACC as one of the most prestigious leadership programs, recognizing the program’s alignment and importance to organizational culture and professional development.

Cuyahoga Community College and The Mandel Foundation share the fundamental belief that developing exceptional leaders who have the values, ability and passion to change the world will bring about a profound impact on our community and society.

35

TOPIC:

GROUP MEMBERS:

24/7 Customer Service App: Design/Implementation Stage to Operationalize the Tri-C Mobile App Update

Joseph Amschlinger Beverly Croom-Reynolds Pam Grant Jennifer Hirz Jazmin Jackson-Bernard Kim Johnson Genevieve Luca Bob Madison Antwain Tyus Daniel Waitkus

Co-Sponsors: Terri Pope, Ph.D., Westshore Campus President Michael Schoop, Ph.D., Metropolitan Campus President Standish Stewart, Vice President and CIO, Information Technology Services

TOPIC:

GROUP MEMBERS:

Tri-C Alumni Engagement: Continue Growth of Alumni Engagement at Tri-C

Wendy Batch-Wilson Mynetta Brower Robert Carroll Lorrie DiGiampietro Josephine Evans Chris Faciana Robyn Herr Cindy Potteiger Ryan Rodriguez

Co-Sponsors: Megan O’Bryan, Vice President, Development Office and Tri-C Foundation Sharon Coon, Executive Director, Development Lisa Williams, Ph.D., Eastern Campus President Michael Culp, Alumni Relations Outreach Administrator

TOPIC:

GROUP MEMBERS:

Student Persistence: A Proposal to Improve Student Persistence

Patricia Houlehan Paula Kertes Jacqueline Kijanski Joseph Koch Zohreh Parsian Evan Peres Michelle Rankins David Rosenfeldt Candice Storey Gayle Williamson

Co-Sponsors: Angela Johnson, Vice President, Access and Completion G. Rob Stuart, Ph.D., Executive Director, Evidence and Inquiry

36

Mandel Leaders Words to Live By: “If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much.” —Jim Rohn “The people who are crazy enough to think that they can change the world are the ones who do.” —Steve Jobs “Failure cannot overtake me if my determination to succeed is strong enough.”

—Og Mandino “If you are humble, nothing will touch you, neither praise nor disgrace, because you know what you are.” —Mother Teresa “We must not see any person as an abstraction. Instead, we must see in every person a universe with its own secrets, with its own treasures, with its own sources of anguish, and with some measure of triumph.” —Elie Wiesel “Always be yourself, express yourself, have faith in yourself; do not go out and look for a successful personality and duplicate it.” —Bruce Lee “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” —Charles Darwin "There is no elevator to success. You have to take the stairs." —Anonymous

37

MANDEL LEADERSHIP DEVELOPMENT PROGRAM

19-0723

www.tri-c.edu