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The Move-In Process

What to Expect Day-Of

When you arrive to campus, please join us at the move-in tent. There, you will be greeted by an Office of Student Housing and Residence Life staff member and you will be asked to present your Duquesne or government-issued photo ID.

Next, a Lumina Staff member will verify that your Key Agreement has been completed and will issue the key to your unit. At this time, any friends or family that are on-property to assist you with move-in will be checked in and will receive a wristband.

You will then be able to claim your Cart Reservation (if applicable) or access an as-available cart and begin moving in your belongings. Please defer to the instruction of Duquesne University Police Department when unloading and/or parking your vehicle.

Arriving Outside of Move-In Hours — Brottier & St. Martin ONLY

If you are moving in outside of regular move-in hours, you must do the following:

  • Send an email to liveatluminaduq@cocm.com detailing what day and time you are planning to arrive to begin moving in your belongings.

  • Complete your Key Agreement no later than the last business day before your planned move-in date. Be sure to login using your MultiPass credentials.

Once these steps are complete, you will be able to retrieve your key from the building’s Amazon HUB upon your arrival. During the next business day, you will be required to visit the office to complete the check-in process.

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