2026 Welcome Packet

Welcome Lumina Residents!

2026

2026-27

Apartment Meal Plans

Students who live in the Lumina communities are not required to have a meal plan. However, the University offers apartment meal plans for residents of Brottier Hall, McGinley Hall, and St. Martin Hall. This is a great way to give yourself flexibility when it comes to meals on campus!

Primary Plan: 4 meal swipes per week, $500 Flex per semester

Premium Plan: 7 meal swipes per week, $750 Flex per semester

To chose a meal plan go through DORI “Meal Plan” tab and select your desired plan.

Need to request some help?

Entrata

Lumina Resident Portal Sign up now for Entrata, our resident portal! Check your email for a sign up email from liveatluminaduq@cocm.com. To fill out work orders and your room condition report, you will need to use Entrata!

Register Now

Lumina Handbook

The Lumina Handbook is a one stop shop for all questions and specifications about living with Lumina.

Please feel free to reference this resource for questions such as; Mounting TV’s, Guest Policy, Furniture included in your unit, etc.

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2026-202 7

Guest Policy

Each resident of St. Martin Hall is allowed to sign in up to 3 guests at a time, regardless of gender, until 2:00 am.

Overnight guests must be of the same gender and may stay for up to 3 consecutive nights.

Brottier Hall & McGinley Hall Residents of Brottier & McGinley Hall are permitted to sign in up to 3 guests at a time, regardless of gender. This can be for a temporary period (until 2:00 am) or they can chose to do an overnight sign in. These buildings do not require overnight guest forms, nor do they prohibit signing in guests between 2am-8am.

If you have any questions ask the front desk attendant at your building!

Work Orders

Using Entrata

WORK ORDER INFORMATION Once you have logged in to Entrata, you are now able submit work orders! Locate the Quick Links tab and chose “Request Maintenance”. Then fill out each tab of the request ; Contact Preference, Location, Issue Location, and Problem. Submit your request and a Lumina team member will be at your unit within a few days to assess the issue you submitted. To check on the status of your request go to the My Suite then Maintenance tab.

Amazon Hub All Lumina Residents have access to the Amazon Hub Locker that is located in their building!

Prior or after your move in, you should receive an email to your Duquesne email address with a link from Amazon to set up your Amazon Hub Locker account. Please sign in with your Amazon account that is under YOUR (the resident’s) email and phone number.

If you sign up with an account different than yours, they will get the code to unlock the locker. Please note that many packages (Amazon or not) will be put in the Amazon locker.

If you have any questions or do not receive the email to set up your account, please contact us.

Connect with Lumina

Find us on social media!

Instagram: @liveatluminaduq Facebook: Lumina Communities at Duquesne Campus Link: Lumina YouTube: LiveAtLuminaDUQ

Keep up to date with our social media posts and emails so you don’t miss any events or important information!

Connecting Your TV to Wifi 1.Go to the DuqNet IoT registration website (you must be connected to DuqNet or the link will not work).

2. Sign in with your MultiPass username and password.

3. Select Create Device.

4. Enter the following information on the Register Device screen: Device name: Provide a descriptive name for your device, such as "Pat McDuke's PlayStation 4."

Wireless MAC address: Most devices list the MAC (or hardware) address in the settings menu under "About" or "Network." Instructions for finding the MAC address for the most common IoT devices are available in the FAQ section.

5. Select "By selecting this checkbox, I am agreeing to the service requirements set forth by Duquesne University."

6. Click Create Device.

7. On your IoT device, select DuqNet IoT from the list of available networks. Your device will connect to this network after a few seconds.

Brottier Hall Parking 1. Circle

2.

What To/Not To Bring

3.

Parking Garage

PARKING CIRCLE

Sign up via email sent by liveatluminaduq@cocm.com to reserve your spot in the parking circle for move in!

WHAT TO/ NOT TO BRING What to Bring: XL twin sized bedding, Shower liner and curtain, Towels, Blankets, Decor (ie. fake plants, books, picture frames), Garbage can, Cleaning supplies, Pots & pans etc.

Not to Bring: Open flame items, Gasoline or flammable liquids , Smoke/fog machines , Waterbeds , Weapons (paintball guns, BB guns, knives except cooking) , Screws, large nails, heavy-duty adhesive wall hooks, etc.

PARKING GARAGE APPLICATIONS

Please refer to the parking garage application form found on CampusLink to apply for a spot in the Brottier Parking garage. Any questions regarding the Brottier Parking garage or its application can be sent to liveatluminaduq@cocm.com.

McGinley Hall Bike 1. Room

2.

What To/Not To Bring

3.

Sign Up for Move In

BIKE ROOM

To sign up for a spot in the bike room please apply via CampusLink or using this link: Bike Room App.

WHAT TO/ NOT TO BRING What to Bring: Full size bedding, Shower liner and curtain, Towels, Blankets, Decor (ie. fake plants, books, picture frames), Garbage can, Cleaning supplies, Pots & pans etc.

Not to Bring: Door locks or alarms, Open flame items,Gasoline or flammable liquids , Smoke/fog machines , Waterbeds , Weapons (paintball guns, BB guns, knives except cooking) , Screws, large nails, heavy-duty adhesive wall hooks, etc.

SIGN UP FOR MOVE IN SLOT Please refer to the email sent by the Lumina Communities with the link to sign up for your move in slot. This time slot will provide you with a cart and a parking spot. If you do not see your desired time available email us at liveatluminaduq@cocm.com so we can do our best to accomodate your move in!

St. Martin Hall 1. Guest Policy

What To/Not 2. To Bring

GUEST POLICY Each resident of St. Martin Hall is allowed to sign in up to 3 guests at a time, regardless of gender, until 2:00 am. Overnight guests must be of the same gender and may stay for up to 3 consecutive nights.

WHAT TO/ NOT TO BRING What to Bring: XL twin sized bedding, Towels, Blankets, Decor (ie. fake plants, books, picture frames), Garbage can, Cleaning supplies, Induction Cook Top Pots & pans, etc.

Not to Bring: Open flame items, Gasoline or flammable liquids , Smoke/fog machines , Waterbeds , Weapons (paintball guns, BB guns, knives except cooking) , Screws, large nails, heavy-duty adhesive wall hooks, etc.

WAIT! BEFORE YOU GO...

Connect with Us on Multiple Platforms

Please follow us on Instagram, Facebook, and CampusLink for additional updates.

Important! Add LiveAtLuminaDUQ@cocm.com to your address book. Not only will this ensure that our newsletters make it your Inbox, but other important notices too.

This email is monitored during regular business hours for any questions, comments, or concerns. Send us an email!

Contact the Front Desk with any urgent concerns.

Brottier 412-396-1450 | McGinley Hall 412-396-5107 | St. Martin 412-396-5095 Call the Office Desk at 412-396-1600 during business hours for all other inquiries.

Feel free to respond to this email with any questions.

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