WASHINGTON, DC
•
MARYLAND
•
VIRGINIA
•
CHICAGO, IL
SUPERIOR
PROPERTY MANAGEMENT SERVICES The significance and importance of superior property management as a discipline within real estate rarely gets the attention and focus it truly deserves. What’s important to an owner is a continual focus on the asset. NOVO Properties effectively and efficiently provides that focus.
FOUNDED
ON COM M I T M E N T & E XCE L L E NCE
Allow us to introduce ourselves. Founded in 2003 and located on Capitol Hill, NOVO strives to be a best-in-class manager through the depth of our multi-family industry knowledge, our innovative approach, and by providing quality customer service, thus ensuring all NOVO residents have the best living experience possible. At NOVO Properties, we are: • Property Managers • Asset Managers • Multi-Family Property Owners
BUILT
ON VALUE & UNPAR ALLELED EXPERIENCE NOVO is a company with values • Honesty & Integrity • Transparency • Exceptional Client Service • Professional Leadership • Diversity • Teamwork & Collaboration • Education & Personal Growth • Excellence The NOVO Mission To provide unparalleled expertise in all aspects of multi-family ownership and property management, while maximizing capital appreciation and growth for our customers, investors, and team members.
SOLID
FOUNDATION FOR CONTINUED SUCCESS In partnering with NOVO you will: • Receive first-class service from a team who is passionate about what they do • Benefit from working directly with experienced and accomplished management executives • Maximize the value of your asset • Obtain a customized blueprint for the success of your property
VP, MANAGEMENT SERVICES
REGIONAL
PM APM
MARKETING & REPUTATION MANAGEMENT
ACCOUNTING DEPARTMENT
PROPERTY
CREDIT & COLLECTIONS
HUMAN RESOURCES
EXPERTISE WITH A PROVEN TR ACK RECORD With NOVO, you receive industry expertise and a proven track record of success. Our Third Party Management division is led by industry veteran Michelle Reed. Michelle is an accomplished multi-family management executive with a successful track record of asset appreciation, which benefits and enriches ownership. As a longtime leader in the property management industry, Michelle has a history of developing many of today’s multi-family professionals. Michelle is a skilled motivator and communicator who drives the entire property management team to understand and focus on bottom-line results.
INTEGRATED SERV ICES DESIGN ED FOR SUCCESS
NOVO offers a comprehensive list of services, providing you the customization you need. • Property Management
• Forecasting
• Leasing/Lease Up Services • Market Analysis • Marketing
• Human Resources
• Property Inspections
• Vendor Compliance
• Asset Management
• Construction Services
• Accounting and Reporting • Due Diligence Services • Budget Preparation
DEDICATION TO GROW T H A N D E X PA NSION NOVO currently manages a diverse portfolio of multi-family and retail properties spanning 4 states and multiple submarkets. • • • •
Washington, DC Maryland Virginia Chicago, IL
NOVO’s best in class management ensures your property’s value will be maximized and your asset will be well cared for. We hire, develop and retain top talent throughout our portfolio. Our dedicated team of professionals play a vital role in our clients’ success.
DEFINING
T H E NOVO PROPE RT I E S DI F F E R E NCE We are experts in the multi-family industry, proactively focused on enhancing the value of your asset. • Your business means everything to us • We think like owners and treat your property as if it were our own • We provide a customized and tailored approach for each community we manage • You have direct access to Senior Management • Customer service is at the forefront of our business
LIVENOVO.COM
Contact NOVO Properties today to learn more about our property management services and how we can elevate your property to the next level.
MICHELLE REED
Vice President Management Services 202-315-1119 MReed@livenovo.com
PHONE: EMAIL:
519 11th St, SE Washington, DC 20003
LIVENOVO.COM