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CARE INSTRUCTIONS & WARRANTY
by Lipault2021
For All Our Materials
1. Avoid overloading your suitcase to reserve its stitchings.
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2. Do not lift your suitcase with the trolley, use the handles.
3. To clean your product, use a soft fabric, soaked with a neutral soapy water. Never use solvent.
4. Proceed by circular gesture without rubbing it. Dry it quickly with a soft fabric.
IN ORDER TO PRESERVE THE BEAUTY OF YOUR PRODUCT, WE ADVICE YOU TO FOLLOW THE ABOVE INSTRUCTIONS. FOR ANY OTHER INFORMATION ABOUT LIPAULT PRODUCTS, DO NOT HESITATE TO CONTACT ONE OF OUR STORES.
All Lipault products have a 2 year global warranty. Lipault products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with any Lipault product and the problem is caused by manufacturing defects in material and workmanship, Lipault will, in its discretion, either repair or replace the product in accordance with the warranty terms and conditions stated. Indeed, the warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example).
While non-warranty maintenance or repairs on the Product can be performed by any company, Lipault requires that customers use only an approved Lipault service center («Service Center») for warranty repairs. Improper or incorrectly performed maintenance or repairs void this warranty. To locate a Service Center anywhere in the world, customers can check directly on lipault.com For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase.