> TOTALCARE®
OUR MISSION EACH AND EVERY DAY, WE FULFILL THE PERSONAL SAFETY, READINESS AND IDENTITY NEEDS OF OUR CUSTOMERS WORLDWIDE.
TABLE OF CONTENTS PAGE 4
ABOUT US PAGE 8
CERTIFICATES PAGE 10
TRAINING PRODUCTS PAGE 12
TOTALCARE速
OFFER PAGE 14
TRAINING SOLUTIONS PAGE 16
TOTALCARE速
PACKAGES PAGE 18
TOTALCARE速
HEALTH CHECK PAGE 20
TOTALCARE速
TRAINING
ABOUT US LION is an innovative company devoted to utilising smart technology to develop life-saving products. Our vision is to apply cutting-edge technology with a commitment to enhancing first responder readiness.
At LION, we are passionate about clearing away potential hazards without sacrificing the effectiveness of the training or action when it really matters. 4
LION Fire Training Products and
LION values the safety of its customers
Training Solutions are designed to
and considers service, aftercare,
simulate every aspect of a fire or
and preventive maintenance as very
emergency response situation. The
important components of your user
training products, units, structures,
experience and safety. TotalCareÂŽ
and props are constructed accurately
offers a wide range of maintenance
to scale, are built into objects and
concepts based on years of experience
appliances that would be found in real
in aftersales of fire training concepts.
life. LION focuses on building the most realistic fire training scenarios possible
Planned preventive and lifecycle
allowing trainees to experience the full
maintenance reduces downtime
impact of an emergency.
and ensures student, instructor, and operator safety and performance for years to come. 5
Throughout the years, LION has built a global reputation of developing and manufacturing highperforming training solutions that provide intense yet reliable training sessions for years on end. 6
INSPECTION Keeping your LION equipment up to the challenge starts with TotalCare® Inspection. With this extensive product check, we analyse the condition of your equipment to ensure the quality requirements are met.
MAINTENANCE With TotalCare® Maintenance, we can ensure your fire training products operate at maximum capacity, revolution after revolution.
REPAIR On the rare occasion your products show signs of malfunction, our professionally trained team will be ready to restore any breakdowns. TotalCare® will deliver you clean, renewed products after extended check-ups to assure long-lasting training opportunities.
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CERTIFICATES SERVICE ENGINEERS
SIMULATORS
All TotalCare® service engineers
Our first smoke generators sold
are SCC-certified (Safety Health
30 years ago are still in use
and Environment Checklist
today. Our first training complex
Contractors), ensuring they operate
(built in Europe in 2006) is still
following the highest safety
up and running. We thank these
requirements necessary.
achievements to not only quality designs and high-end materials but our top-performing TotalCare® team. To ensure our training equipment is developed and manufactured in compliance with the highest quality standards worldwide, our LION TotalCare® team works conform to the ISO9001 Quality Management Standard. Our service engineers follow regulations and standards of the region of operation, such as:
All our service engineers are SCC-certified 8
INTERNATIONAL STANDARDS
ʹ EN – EUROPEAN STANDARDS European Standard is a standard that has been adopted by one of the three recognised European Standardisation Organisations: CEN, CENELEC or ETSI. LION Training Products and Training Solutions are designed and built according to these standards.
ʹ CSA – CANADIAN STANDARDS ASSOCIATION
CSA Standards are electrical and mechanical appliances safety standards used in Canada. LION is able to provide and maintain Training Products and Training Solutions following these safety standards.
ʹ DIN – GERMAN INSTITUTE FOR ʹ NFPA – NATIONAL FIRE PROTECTION STANDARDS
STANDARDIZATION
One of LION’s strategic initiatives is
The National Fire Protection Association
standardisation: we strive for standard
provides standards, codes, and guidance for
concepts of training solutions. Our training
design, installation, and maintenance on fire
solutions are designed and built with
training solutions. LION TotalCare® is familiar
standards modules according to DIN
with these codes and standards, ensuring
standards. TotalCare® has developed standard
maintenance is performed at the highest
maintenance procedures for these modules.
standards.
ʹ NEN 3140 – DUTCH SAFETY NORM OF ʹ ESV – ENERGY SAFE VICTORIA ESV is an Australian (Victoria) technical and safety regulator responsible for the safe generation, supply and use of electrical, gas and pipelines. LION TotalCare® is experienced in maintaining fire training
ELECTRICAL EQUIPMENT
TotalCare® service engineers are certified for maintenance, testing, inspection, and certification of electrical equipment (low voltage <1000v) according to the Dutch NEN 3140 standard.
equipment following ESV standards. 9
TRAINING PRODUCTS
LION firefighting and safety training products are designed to meet the needs of your training academy, fire department training drills, and large-scale training sessions. We make versatile products that can be used over and over again in a variety of scenarios.
DIGITAL FIRE TRAINING
SMOKE GENERATION
RESCUE MANNEQUINS
Create the most realistic
LIONâ&#x20AC;&#x2122;s Rescue Mannequins
LION Digital Fire Training
fire training scenarios by
can be used during any search
products allow recruits to train
generating the thickest,
and rescue scenarios as they
in countless locations and
densest smoke with LION
are tough enough to meet
situations to diversify training
Smoke Generators. Our smoke
the most rigorous training
sessions and ensure trainees
generators recreate the smoke
demands. They can call out for
are prepared to handle any real
dynamics firefighters and first
help and cough to let trainees
fire situation without exposing
responders experience when
know where to find them.
them to heat or health risks.
out on the field.
CONTACT US TO RECEIVE THE FULL PRODUCT CATALOGUE 10
INCIDENT & HAZMAT TRAINING
DEMONSTRATION UNITS
LIVE FIRE TRAINING
Each of our Incident & HazMat
Training begins in the
experienced responders
Fire Training products provide
classroom. LIONâ&#x20AC;&#x2122;s
up to date with firefighting
a variety of hands-on and
Demonstration Units are
techniques is an important part
repeatable chemical and
the solution to educating
of making sure your team is
industrial emergency response
your trainees with potentially
ready for action. Our Live Fire
training exercises.
hazardous elements they can
Training Props are available in
face when they are on the call.
a range of formats and they
Training recruits and keeping
still can stop and start virtually at will.
Training Products that can be used over and over again 11
TOTALCAREÂŽ OFFER We live by our motto: keeping
To make sure your products work at
firefighters safe. As training is a
their best, it is necessary to regularly
crucial part of becoming aware
get them checked and maintained
and remain familiar with the latest
by our LION TotalCareÂŽ team. Not
firefighting tactics and techniques,
only will it help your training, but it will
your training products should
also prolong the operational life of the
function at their best capacity all
training products.
the time.
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To improve and prolong the asset life cycle of your LION Training Products, we use the process shown below:
TOTALCARE®
INSPECTION
We inspect the condition of your training products. The checks are to verify your products meet all quality requirements. This includes:
ʹ Product audit ʹ Product testing ʹ A detailed estimation report
TOTALCARE®
TOTALCARE®
MAINTENANCE
REPAIR
Training with reliable products is very important. TotalCare® Maintenance makes sure your training products are fully operational. This includes:
In the rare event your product
ʹ Cleaning the inside of the product components
ʹ Adjusting the product components
ʹ Replacing wear and tear parts
malfunctions, does not function properly or is unable to be switched ON, TotalCare® Repair will take place. This includes:
ʹ Cleaning the inside of the product components
ʹ Adjusting the product components
ʹ Replacing wear and tear parts ʹ Software update
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Prepare and prevent, donâ&#x20AC;&#x2122;t repair and repent 14
TRAINING SOLUTIONS
Our core goals of realism and safety are built into every aspect of our training solutions to give your trainees the best and most comprehensive training.
DIGITAL FIRE TECHNOLOGY™
GAS-BASED FIRE TECHNOLOGY
CARBONACEOUS FIRE TECHNOLOGY
LION’s patented Digital
Gas-Based Fire Technology
For fire training requiring wood,
Fire Technology™ provides
is an integral element in
LION provides two different
comprehensive hands-on
LION’s fire and safety training
solutions: the traditional wood-
training using self-generating
simulators. Gas-based fire
based training system or our
digital flames that respond
is an ideal training resource
LION hybrid fire technology
directly to the trainees’
for any fire brigade, training
using wood and gas to power
actions. The integrated smart
centre, and industry and can
your fire training with assisted
thermal sensors detect water
be used to accurately simulate
gas ignition and a water deluge
application to which the
nearly any fire behaviour.
system.
flames and smoke respond automatically. 15
TOTALCAREÂŽ PACKAGES Careful inspection of all parts of
With our LION TotalCareÂŽ Training
your simulators and safety systems
Solutions Packages, we offer several
reduces the chance of failure
levels of support to keep your training
and keeps your equipment in the
structure or unit in optimal conditions.
best condition. When purchasing
We developed these packages to meet
a training structure or unit, it is
your maintenance needs. For example;
important to think of a long-term
we recommend using an Advanced or
maintenance strategy to prolong
Premium package if you have multiple
the operational life of the system.
training solutions (props, containers, buildings, etc). As LION training solutions are complex and heavily used, a high-level of assistance is required to keep them up and running, year after year.
WHY?
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Shorter response time
Affordable fees
Performance insights of your equipment
LION TOTALCARE® ESSENTIAL
LION TOTALCARE® ADVANCED
LION TOTALCARE® PREMIUM
Preventative and corrective maintenance
Remote troubleshooting from LION EMEA HQ
First-line troubleshooting
LION Service visits by a certified LION service engineer LION Service coordination & Support by LION EMEA HQ
LION Spare Parts Management Program
LION TotalCare® Escrow agreement
LION TotalCare® Service Training
LION TotalCare® Supply of Consumables
LION TotalCare® Asset Management
LION certified trained local subcontractor
LION TotalCare® Train the Trainer
LION TotalCare® Site Audit
* All three packages include service engineer visit costs, such as: VISA & document costs, working hours, travel hours, mileage costs, overnight costs and meals. 17
TOTALCARE® HEALTH CHECK TotalCare® HealthCheck is a systematic approach to managing the life cycle of your training centre’s simulators and safety systems. Our certified LION service engineers perform an on-site check and conduct a non-binding TotalCare® HealthCheck Report. This report advises you on where to invest in parts, simulators, or safety systems
WHY?
to reduce material costs and to improve the quality and reliability of your training centre, keeping your
Long term budget plan
trainees safe at all time.
Reduces material costs
Expanding the lifespan of your training solution
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During the on-site assessment, our certified LION service engineers check your simulators and safety systems on three elements:
USAGE OF THE SYSTEM
PERFORMANCE TEST
STATUS REPAIRS
This extensive test checks
Heavily used simulators and
Our fire training and safety
duration of starting up,
safety systems will have
systems keep track of
reliability, and resource usage
damaged and worn parts.
start-up and shut down
of the fire training and safety
Our certified LION service
procedures, training time
systems. The goal of this test
engineers will assess the wear
frame and frequency,
is to eliminate performance
and tear after which they will
potential failures and possible
issues and make sure the
form a lifespan indication.
resolution, and all entries
training unit or structure
related to measurements like
always works to the best of its
temperatures, the intensity of
capabilities.
fires, and more
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TOTALCAREÂŽ TRAINING The main objective of the LION
This training will provide you with
Essential Maintenance Training is
a clear understanding of actions
to enable dedicated technicians to
technicians must take on the fire
carry out primary preventative and
training installation. You can also
corrective maintenance operations,
expect explanations about the
to identify failure types, and to
approach and method used for
temporarily or permanently solve
preventive and lifecycle maintenance.
minor failures.
Furthermore, we focus on safety, ease of maintenance and operation. After completing the TotalCareÂŽ Training, you have in-depth technical knowledge and understanding of LION installations and the specifics of the system, to ensure your training installation is always ready for action!
To ensure student, instructor and operator safety and performance for years to come 20
GOALS & OBJECTIVES ʹ Get familiar with the LION Fire
Training System
ʹ What to do and how to use the
system when small errors occur
ʹ Understand how your system works
step-by-step
ʹ How to safely evacuate the LION
Fire Training System in case of
ʹ Explanation of the three LION Fire
Technologies: Digital, Gas-Based
ʹ How to use the LION Fire Training
System in the most efficient way
and Carbonaceous ʹ How to safely operate a LION Fire
Training System
emergency
ʹ Better understanding of essential
technical components
We can always further customise to meet your specific needs and demands. 21
READY FOR ACTION
Address
Version 05/2020
Industrieweg 5, 5111 ND Baarle-Nassau, The Netherlands
infoEMEA@lionprotects.com
Phone
0031-13-507-6800
WWW.LIONPROTECTS.COM