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Quality Connections 9

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QUALITY CONNECTIONS VOLUME 9.26

EMERALD AWARDS ONE TEAM. FULL THROTTLE.

2025 KEY DRIVERS PODIUM-LEVEL PERFORMERS OF #TEAMQUANEX

PLUS MEET CHAD COLLINS: QUANEX’S NEW PRESIDENT OF HARDWARE SOLUTIONS

QUANEX TODAY, Q&A: DRIVING PROGRESS AS ONE


CONTENTS 2

Letter from George Wilson

3

Meet Chad Collins

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Quanex Today Q&A: Driving Progress as One

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2025 Emerald Awards Winners and Finalists Full List

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Legendary Leader

9

Production Powerhouse

10

Eslick and Johnson Sales Excellence & Eslick and Johnson Customer Service Excellence

11

The Pioneer

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Bridge Builder

13

The Igniter

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The Guardian

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Golden Compass

16

The Dream Team

17

Ops Rocks

18

Good Neighbor

19

President’s Safety

FOCUSED MOMENTUM As I reflect on the stories in this edition, one theme stands out clearly: momentum. Across Quanex, our teams are pushing forward with focus, discipline, and an unmistakable sense of purpose, even as we navigate a dynamic and demanding business environment. This issue highlights what that momentum looks like in action. You’ll hear directly from our divisional leaders about how they are strengthening performance, investing in the future, and staying focused on what we can control. You’ll also meet Chad Collins, our new President of Hardware Solutions, whose people first leadership approach and operational mindset align strongly with who we are as a company and where we are headed.

Most importantly, this issue celebrates the people who bring our strategy to life every day. The Emerald Awards recognize individuals and teams who exemplify our CREED, from safety leaders who ensure everyone goes home healthy, to innovators who challenge the status quo, to teammates who quietly build trust and connection across our organization. These stories remind us that excellence at Quanex is not accidental. It is the result of people choosing, day after day, to do the right thing. I’m especially proud of how our teams continue to work as One Quanex. Whether it’s collaboration across divisions, investments in technology and ERP platforms, or the way our plants support one another through change, we are becoming more connected, more aligned, and more capable as an enterprise. That alignment is critical as we continue on our Road to $4B and position ourselves to grow faster when our markets recover. Quanex has always been a company built on strong foundations: operational discipline, customer focus, and respect for one another. What energizes me today is how those fundamentals are being paired with innovation, agility, and a clear commitment to continuous improvement. That combination is powerful. Thank you for everything you do to support our customers, our communities, and each other. I hope the stories in this issue leave you feeling proud of what we’ve accomplished together, and excited about what’s ahead. We truly are A Part of Something Bigger®.

KEY: Emerald Awards About Our Business

GEORGE WILSON Chairman, President and CEO, Quanex

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PEOPLE FIRST MEET CHAD COLLINS From football to global manufacturing, Quanex’s new President of Hardware Solutions believes great teams are built with trust, accountability and a clear game plan Long before Chad Collins was leading global manufacturing businesses, he was a high school quarterback playing football in Southern California — learning how to lead a team, absorb pressure and keep moving forward after tough losses. The game shaped his career in less expected ways too. “I really thought I was going to be an architect,” Chad says. “In high school, we took a field trip to see a Bob Vila show in Malibu, and that just clicked for me. I got really excited about design and building things.” After high school, Chad completed an associate degree in architectural technology at junior college in California. But football opened another door: A full scholarship to Eastern Kentucky University. There wasn’t an architecture program there, so he pivoted to manufacturing technology with a minor in business. What followed was an interesting and unusually varied career. Over the last 20 years, Chad has worked across industries ranging from solar energy and aerospace to DNA sequencing, hydraulics, injection molding, value added distribution and factory automation — experiences so different from one another that he describes them as separate “worlds.” During this journey, he spent 3 years living in Europe.

(TOP): Chad Collins, President, Hardware Solutions, with his wife Elizabeth and two children, Lauren and Luke outside the Colosseum in Rome, Italy (RIGHT) their dog Flora

“Living and working in different parts of the world taught me the importance of different perspectives and different ways of thinking,” he says, “but also that the playbook is the playbook: Talent leads to execution, and execution leads to growth.” That people-first mindset is part of what makes him a strong fit for Quanex. As President of Hardware Solutions, Chad will lead the strategic and operational direction of the segment, with a focus on profitable growth, operational excellence and customer experience — which starts with strengthening employee experience. “My job is to make tomorrow better than today in regards to their jobs,” he says. “If we do that really well, it leads to a better customer experience because a happier employee delivers a better product and customer experience.” In his first weeks with Quanex, Chad has spent significant time traveling to facilities, meeting teams and learning the business firsthand.

What has stood out most, he says, is “a culture of wanting to do great things.” QUALITY CONNECTIONS

He’s excited to harness that energy as the Hardware Solutions team builds forward momentum and rallies around a clear “true north” after a period of rapid change. Right now, that means strengthening commercial execution and innovation, improving operational efficiency across the supply chain and manufacturing network, and continuing to elevate delivery performance and product quality. Outside the office, Chad says his priorities become much simpler. He and his wife spend most weekends shuttling their two kids to volleyball tournaments and soccer games. But whenever schedules allow, the family loves to slow down. This year, they’re reviving their backyard garden with herbs and salsa ingredients — a natural extension of Chad’s longtime love of cooking. As he says, “I just want everybody at home and hanging out.” |

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ABOUT OUR BUSINESS

QUANEX TODAY, Q&A: DRIVING PROGRESS AS ONE We asked divisional leadership to share their biggest priorities, recent wins and what excites them the most about the future. Here’s what they had to say.

What are your biggest goals for the remainder of 2026?

Are there any new projects or initiatives you’d like to highlight?

CA:

CA:

"Growth with Purpose” is our roadmap for delivering profitable, sustainable growth. We continue to invest in NPD and innovation, both fundamental to our five-year plan. Dedicated sales teams are now in place across the U.S. and internationally for Seals and Extruded Components, focused on regaining lost business and expanding into non-fenestration markets to accelerate growth.

CC:

Several initiatives are improving performance today while supporting scalable growth. We’re increasing transparency around productivity so material, labor, and overhead projects are clearly tied to measurable P&L impact. We’re advancing next-generation product development, simplifying our portfolio, and making meaningful progress on sustainability and energy initiatives that deliver cost savings and long-term operational benefits.

RK:

The team is preparing for the launch of a new ERP system, with a planned go-live in February 2027. In Trumann, we’re developing a business case for an automated bending machine that will integrate with our new laser cutting system. We’re also adding a new distribution site in the Pacific Northwest by partnering with the Chehalis team, and in FY2027 we’ll expand cross-selling opportunities between our North American and UK sites.

JN:

We continue to invest in our future by strengthening our infrastructure and capabilities, laying the groundwork for our next phase of growth. In Cambridge, capital projects are focused on utility enhancements, equipment upgrades, increased automation, and expanded capacity; all designed to support long-term scalability and efficiency.

JS:

We’re preparing to launch another ERP project within QCC and are currently completing the pre-work to determine the next location. Consolidating around a single ERP platform is essential to improving business processes and positioning QCC for sustained growth.

CC:

Our focus is delivering on our commitments while building a stronger foundation for profitable growth. That includes disciplined execution to drive EBITDA and working capital performance, and creating a clearer connection between daily actions and financial outcomes. Just as important, we’re strengthening service and supply continuity to better support our customers as we align around enterprise priorities and long-term growth.

RK:

Our focus is managing proactively through a challenging business environment. That means staying disciplined around what we can control, reducing operating costs, maintaining a safe work environment, producing to customer specifications, shipping on time and in full, and continuously improving how we work. Staying focused and avoiding distractions will be critical to our success.

JN:

The investments we’ve made in employee training, recognition, and engagement are delivering real results. Our culture continues to strengthen, and that’s translating directly into improved performance. At the same time, we’re stabilizing and enhancing our operations, with a strong focus on safety and plant KPIs. These efforts have positioned us well to navigate the market challenges we anticipated this year, and to move faster than our competition as new opportunities emerge.

JS:

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Our priorities are clear: keeping our people safe and healthy, developing our teams, and staying focused on what we can control. We’re driving operational efficiencies, protecting margins amid supply chain volatility, managing working capital, particularly inventory, and implementing pricing actions where appropriate. At the same time, we’re developing our new five-year strategic plan aligned with Quanex’s $4B growth strategy.

Our primary focus remains improving QCC EBITDA and margin performance. Through April, EBITDA is up $2.5 million year-over-year, with margins improving by 1.8%. Early-year new business wins are supporting our top line, while continued hiring and training are helping reduce overtime levels experienced in Q2. As we better balance demand across our 11 plants, we expect further EBITDA expansion in the second half of FY2026.

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DIVISIONAL LEADERSHIP CHRIS ALDERSON

CHAD COLLINS

RANDY KUCHENMEISTER

JIM NIXON

JOHN SLEVA

President, Extruded Solutions

President, Hardware Solutions

President, Access Solutions

President, Mixing Solutions

President, Wood Solutions

Any recent wins (major or minor) you’d like to share?

In your view, why should our teams be excited about Quanex’s future?

CA:

CA:

Our culture, values, and people set us apart. With a clear strategy, strong investment, and meaningful opportunities for development and growth, we’re well positioned to respond as markets improve and to outperform our competitors when they do.

CC:

Quanex combines strong manufacturing capabilities with expanded product breadth and reach, creating more ways to deliver value for customers. What’s most exciting is the momentum: we’re becoming more aligned, more data-driven, and more connected while continuing to invest in innovation. With our people, pipeline, and strategy, we’re building a company designed to win and sustain profitable growth.

RK:

Quanex is a growth-oriented company that’s willing to invest in technology, innovation, and best practices. We’re already seeing the benefits of being A Part of Something Bigger as One Quanex with more momentum ahead. Our commercial teams are aligned, energized, and focused on growing both existing and new markets by fully leveraging our manufacturing capabilities.

JN:

We have a clear strategy for growing the QCM business and a strong understanding of how that growth supports the Road to $4B. The pace of innovation in material science is opening doors to new markets, not just for QCM, but across Quanex.

JS:

We’ve built a strong foundation to move from a $2B company to a $4B company. Our matrix organization gives us access to broader resources, smarter ways of working, and stronger operational discipline. When our end markets recover, we’ll be well positioned to grow and to grow faster than our competitors.

CC:

RK:

The May QES Senior Leadership Team meeting built strong alignment around our five-year plan, ERP implementation, and efforts to become easier to do business with through IT transformation and voice-of-customer initiatives. We also successfully implemented SAP Business One in Heinsberg, Germany; a major milestone thanks to the local and IT teams. We have the right team and are firmly on the right path. We’re seeing strong momentum as teams better connect operational improvements to financial results. That alignment is driving sharper prioritization, stronger execution, and improved service levels. Our early energy-focused sustainability efforts are already identifying tangible savings opportunities and moving into execution. Individually incremental, together they reflect a business becoming more disciplined, aligned, and positioned for consistent, profitable growth. We’ve expanded capacity on the new laser cutting machine in Trumann to support Zanesville and Juarez operations, successfully launched new products in North America, and implemented DriveWorks software to improve drawing efficiency. Our Wolverhampton team completed an upgraded NetSuite launch, and several plants reached significant safety milestones; achievements we’re proud of across the organization.

JN:

Despite an extremely challenging market, including the loss of one of our largest customers due to financial difficulties, we’ve maintained our FY2026 planned sales levels while improving EBITDA. By fast-tracking select NPD projects and capitalizing on unexpected opportunities in the open custom mix market, we’ve remained aggressive and resilient.

JS:

Two key wins stand out. First, the successful NetSuite go-live in Mounds View, where the team ensured minimal disruption to operations and customers, while capturing valuable lessons to accelerate future ERP deployments. Second, our collaboration with the Sales Excellence team is paying off, including securing a significant program with Marvin Window and expanding opportunities with other OEMs. Cross-selling through existing relationships is driving meaningful growth, and it’s exciting to see teams working together for the benefit of Quanex as a whole.

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EMERALD AWARDS ONE TEAM. FULL THROTTLE.

CONGRATULATIONS TO OUR 2025 WINNERS & FINALISTS! Together, we celebrate the outstanding individuals, sites, and teams whose dedication to safety, innovation, and excellence continues to drive Quanex forward.

LEGENDARY LEADER

ESLICK AND JOHNSON SALES EXCELLENCE

JEFF NEIBER

JOE ERB

Director of Operations, Custom Wood Solutions, Wahpeton, ND

Strategic Account Director, Hardware Solutions, Akron, OH

BILL WELCH

Finalists: Brian Ash, Zoe Bradin, Dennis Rauer, Eric Stremer

Vice President of Operations, Hardware Solutions Finalists: Stephen Digby, Terri Meyer, Andrew Trainer

ESLICK AND JOHNSON CUSTOMER SERVICE EXCELLENCE

PRODUCTION POWERHOUSE

HELEN DANNELL

DEBBIE AYRE

Customer Service Manager, Extruded Solutions, Newton Aycliffe, UK

Team Leader, Extruded Solutions, Newton Aycliffe, UK

Finalists: Tonya Edwards, Cheryl Hill, Rachelle Sanders, Megan Young

CHRIS HANNING

Operator, Custom Mixing Solutions, Cambridge, OH Finalists: Lance Granquist, Rich McConnell, Cari Reasoner

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THE PIONEER

THE IGNITER

CONTINUOUS IMPROVEMENT AND INNOVATION

EXCELLENT CUSTOMER SERVICE (INTERNAL)

JUSTIN RENTSCH

ANGELA BONGAT

Engineering Manager, Extruded Solutions, Cambridge, OH

Associate General Counsel North America, Houston, TX

WILLIAM RIGSBY

RACHEL FLANNAGAN

Manufacturing Engineer, Custom Access Solutions, Trumann, AR

Customer Service, Extruded Solutions, Newton Aycliffe, UK

Finalists: Julie Anderson, Gabe Berekoff, Mark Sigsworth

Finalists: Jemma Booker, Fabio Borzi, Cody Garcia

BRIDGE BUILDER

THE GUARDIAN

RESPECT WITH OPEN AND HONEST COMMUNICATION

EXEMPLIFY SAFE AND HEALTHY LIVING

RORY CARTER

JENNIFER ANDERSON

Customer Service Representative, Custom Wood Solutions, Bowling Green, KY

Demand Planning Manager, Extruded Solutions, Denby, UK

ANGIE GOODNATURE

Supply Chain Manager, Hardware Solutions, Owatonna, MN Finalists: Kim Anderson, Steve Biegel, Chris Wilson

JEREMIAH POLASKI

GOLDEN COMPASS DO THE RIGHT THING

TAMI BOLON

Plant Manager, Custom Mixing Solutions, Cambridge, OH

VALARIE BIRONE

Vice President Human Resources, Hardware Solutions, Akron, OH Finalists: Reuben Brown, Andrei Gheorghe, Kirk Kwallek

These five awards are in alignment with our CREED and celebrate those who uphold those values.

EHS Manager, Akron, OH Environmental Health & Safety Finalists: Jason Blundred, Sarah Hogan, Samuel Johnson

DREAM TEAM

OPS ROCKS

BRAMPTON SHIPPING & RECEIVING TEAM, HARDWARE SOLUTIONS, BRAMPTON, CANADA

EXTRUDED SOLUTIONS, CAMBRIDGE, OH

TEAM MEMBERS: Stephan Brae, Maria Cosío, Gautam Gautam, Paul Lowe, Jiten Patel, Erick Saldana, Sukhpal Singh, Vishavdeep Singh, Sarthak Tilara

Finalists: Denby, UK (Liniar) / Richmond, IN / Molalla, OR

WAREHOUSE MANAGEMENT TEAM, EXTRUDED SOLUTIONS, DENBY, UK TEAM MEMBERS: Adam Cook, Richard Harvey, Jason Hooley, Kelly Hutchinson, Richard Lowe, Jeff Newton, Andrius Povilaitis, Anthony Ratcliffe, Robert Saxton, Amanda Walker Finalists: Newton Aycliffe Q-Lon Team / Rice Lake Engineering Team / Enterprise Infrastructure Team

HARDWARE SOLUTIONS, CHEHALIS, WA

GOOD NEIGHBOR HARDWARE SOLUTIONS, RICE LAKE, WI EXTRUDED SOLUTIONS, HEINSBERG, GERMANY Finalists: St. Cloud, MN (Quanex Wood Solutions), Newton Aycliffe, UK, Juarez, Mexico (Quanex Access Solutions)

THE PRESIDENT’S SAFETY AWARD HARDWARE SOLUTIONS, BRAMPTON, CANADA HARDWARE SOLUTIONS, RICHMOND, IN

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EMERALD AWARDS

LEGENDARY LEADER

UNWAVERING DEDICATION, TRANSFORMATIVE IMPACT The Legendary Leader Award honors extraordinary individuals whose visionary leadership and unwavering dedication have had a transformative impact on their teams and our organization. This award is not limited to supervisors or managers, but recognizes all leaders who inspire innovation, champion safety and cultivate a culture of collaboration and growth.

The best phrase for Jeff would be “all in.” No matter what he does: He’s all in on safety… on helping them do better.

(LEFT) Jeff Neiber: Director of Operations, Custom Wood Solutions, Wahpeton, ND (RIGHT) Bill Welch: Vice President of Operations, Hardware Solutions

JEFF NEIBER

BILL WELCH

Director of Operations, Custom Wood Solutions, Wahpeton, ND

Vice President of Operations, Hardware Solutions In 2025, major operational issues began to unfold in Monterrey. Hardware Solutions realized it had significant tooling and equipment capacity constraints, creating continuity-of-supply problems for customers and enormous pressure on teams.

When people talk about Jeff Neiber, they rarely start with numbers — they talk about the way he shows up. They talk about a leader who stretches with employees before shifts, who arrives before dawn and stays late to connect with every teammate, and who wears cut-resistant gloves to cut a retirement cake. “The most impressive thing about Jeff is his safety mindset,” says John Sleva, President of Wood Solutions. “He doesn’t just talk safety, he lives it.”

Bill Welch stepped up to the challenge, quickly immersing himself in the recovery effort. Working alongside local leadership, he helped rebuild teams, identify root causes and increase capacity by accelerating capital investments and shifting select production to other facilities.

Jeff’s mindset transforms plants and the people in them. When he returned to Quanex to manage Wahpeton in 2019, the facility was facing significant operational and safety challenges. Under his leadership, the team rebuilt momentum, and recently celebrated eight years without a lost-time injury.

The results have been dramatic: During the height of the disruption, Monterrey OTIF for one major customer fell to roughly 35%. Today, that score has climbed to nearly 79%. Bill’s greatest strength is his ability to communicate with virtually anyone — even when the message is difficult.

“He relays the current status and future plans confidently and honestly,” says Bob Daniels, President of Hardware Solutions.

When the Molalla facility struggled to meet performance expectations, Jeff worked alongside the local team to turn it around. In his first nine months, the plant generated more than $2 million in EBITDA, compared with $745,000 the previous year. “He reset expectations with the team,” John says; “he was honest, he challenged the team and they responded immediately.”

“This consistency has helped our teams follow through on commitments and rebuild confidence, both internally and with customers.” Bill risked his reputation to help lead Monterrey back to solid footing. Despite the pressure, he never lost his sense of humor or sight of what matters most: He’s known for supporting his family first. He carded a hole-in-one while playing with his dad and his son on Father’s Day!

“The best phrase for Jeff would be ‘all in,” John says. “No matter what he does: He’s all in on safety. He’s all in on operations. He’s all in on his team winning and helping them be better.”

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EMERALD AWARDS

PRODUCTION POWERHOUSE

THE HEART BEHIND THE HUSTLE At the heart of every successful manufacturing operation are the exceptional employees who work tirelessly to ensure efficiency, quality and safety on the production floor. You’ll recognize them by their resilience and creativity — and by their ability to simultaneously transform challenges into opportunities and prioritize the wellbeing of their team.

(LEFT) Debbie Ayre: Team Leader, Extruded Solutions, Newton Aycliffe, UK (RIGHT) Chris Hanning: Operator, Custom Mixing Solutions, Cambridge, OH

DEBBIE AYRE

CHRIS HANNING

Team Leader, Extruded Solutions, Newton Aycliffe, UK

Operator, Custom Mixing Solutions, Cambridge, OH

After 34 years at Newton Aycliffe, Debbie Ayre has served in many roles, becoming both an expert and a leader. Yet her approach to work or her ethics haven’t changed. “There is no good or bad day, she’s the same person every day,” says Denis Ayre, Production Manager. “Be open, be honest, do the right thing and lead by example.”

At Cambridge, Chris Hanning is known for his uncommon work ethic and service mindset. On his manager Darren Burrow’s first day, Chris was the first to stop by his desk. “If there’s anything I can do to help you,” he said, “don’t hesitate to ask.”

Debbie brings that same consistency to quality control. Her motto is “get it right the first time,” which means collaborating with downstream colleagues to catch issues early, diligently checking dimensions and ensuring buddy sign-offs are completed. As a result, Newton Aycliffe has strong OTIF, low scrap and processes employees and customers can trust. Denis says the Health and Safety Committee is Debbie’s real passion. She’s always the one making sure safety shoes, ear protection and glasses are worn. And when a shared access road at the plant became dangerously congested, Debbie took it upon herself to document, escalate and, ultimately, help resolve the issue

“It was like a fire within her,” Denis says. “She was going to take care of it and make everybody safe — not just our employees, but our neighbors as well.”

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Coworkers say that’s Chris: He’d give you the shirt off his back. As a minor utility operator, Chris was deeply attentive to detail, anticipating needs, watching schedules and catching issues early to prevent downtime or scrap. Coworkers came to rely on his knowledge, making him a go-to leader on the floor. Darren says he also helped define the site’s automated minor system, sorting through thousands of recipes to select materials for a limited number of bins — meticulous work that still shapes operations today. Recently, Chris moved into a cleaning role, bringing that same care with him. He improves everything he touches, from dialing in cleaning solutions to ensuring the facility is ready for employees and visitors. Chris is the kind of person who will work a full shift, go home to care for his family and farm, and come back first thing in the morning for an overtime shift without complaint. Around Cambridge, they’re hard-pressed to think of anyone more dedicated.

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EMERALD AWARDS

ESLICK & JOHNSON SALES EXCELLENCE AWARD

EXCELLENCE THROUGH CONNECTION

This award honors a professional who drives results, builds lasting relationships with customers, and brings strategic thinking to every opportunity. This champion consistently exceeds expectations and inspires colleagues through dedication, creativity, and a commitment to success.

JOE ERB

“Joe is extremely well respected in the insulated glass industry,” says Jack Meluskey, Vice President of Sales. “He’s uniquely able to balance strong customer relationships with the needs of our plants and internal teams.”

Strategic Account Director, Hardware Solutions, Akron, OH Joe Erb is someone customers trust, colleagues rely on and teammates genuinely enjoy working beside. As a Strategic Account Director, he combines technical expertise with patience, professionalism and an uncommon capacity to bring people together, especially when conversations become difficult.

That balance was especially evident in Joe’s work with Cardinal IG, where he helped navigate quality concerns by calmly mediating discussions, gathering facts and challenging both sides to examine their own processes. Throughout it all, both teams felt supported. Joe’s impact extends far beyond the workday. He chairs industry groups, supports customers in the field and volunteers his expertise to strengthen the industry as a whole. In the office, he’s known as “Jerb” — a kind and generous mentor, the colleague who remembers personal details and, in late summer, the gardener who brings in peppers to share.

Colleagues say Joe’s greatest strength may be his judgment. He approaches difficult conversations with preparation, practicality and a willingness to stand up for what’s right.

ESLICK & JOHNSON CUSTOMER SERVICE EXCELLENCE AWARD

THE ART OF EXCEPTIONAL SERVICE HELEN DANNELL Customer Service Manager, Extruded Solutions, Newton Aycliffe, UK When a customer calls with an urgent issue, Helen doesn’t just manage it from her desk. She pulls on her safety boots, puts on her high-vis vest, and heads straight to the factory floor or warehouse. By working directly with our operational teams, she consistently resolves bottlenecks before shipments miss the trailer.

This award honors those who make every customer feel valued. By turning challenges into opportunities through empathy and responsiveness, they elevate our service standard and strengthen our brand.

As Customer Service Manager, her responsiveness, follow-through and calm handling of difficult situations have helped turn frustrated customers into lasting partners. “Helen has a real knack of transforming crisis situations into positive interactions,” says Steve Digby, Vice President of Operations. Beyond her exceptional client skills, Helen’s true superpower is active listening. Rather than micromanaging, she asks thoughtful questions that give her team the space to process and discover solutions on their own. This empowering approach has completely transformed her department. Through genuine care and team building, Helen has created a collaborative, high-trust culture where every employee feels valued and motivated to grow. As Steve sums it up: “She’s an overall first-class human. If I was going to be in the trenches, I’d want Helen in there with me. She’s someone you can really rely on.”

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EMERALD AWARDS

THE PIONEER

PAVING A PATH TOWARD A BRIGHT & INNOVATIVE FUTURE

Our Pioneer award highlights individuals who challenge the status quo with bold, transformative ideas that drive innovation. This distinction is reserved for those who inspire creativity, foster a culture of learning and sharing and pave the path for new processes and products.

(LEFT) Justin Rentsch: Engineering Manager, Extruded Solutions, Cambridge, OH (RIGHT) William Rigsby: Manufacturing Engineer, Custom Access Solutions, Trumann, AR

WILLIAM RIGSBY Manufacturing Engineer, Custom Access Solutions, Trumann, AR

JUSTIN RENTSCH Engineering Manager, Extruded Solutions, Cambridge, OH

William Rigsby has only been with Quanex for a few years, and at 24, he’s one of our youngest engineers. Yet he was asked to lead one of Trumann’s most important modernization projects: The installation of a new fiber laser cutting system. William drove the entire effort, from early vendor coordination and design and startup.

When Quanex built a new butyl mixing operation in Jackson, Georgia, it became an opportunity to rethink processes from the ground up, rather than reproduce the limitations of our older Cambridge plant. Engineering Manager Justin Rentsch took the lead and proved exceptional at managing change.

Director of Operations Pepe Anchondo says William earned the role by demonstrating reliability, a collaborative mindset, curiosity — and the fortitude to push through challenges.

Justin led every major decision, from equipment selection to layout and safety systems. By challenging traditional approaches and fostering cross-functional collaboration, he modernized our mixing and filling capabilities — introducing automated systems that improved ergonomics, safety and batch consistency.

When the original site for the laser cutter proved unworkable, William identified the problem, Pepe says. “He had the organizational courage to say, ‘This is not going to work. We need to find a better solution.’”

To do that, Justin spent significant time in Georgia planning, setting up the new operation and fielding challenges. “Things didn’t always go as planned,” says Trevor Warne, Director of Engineering. “But throughout the journey, Justin was able to pivot, bounce ideas off me and the team and run with a better solution.”

He then led cross-functional Kaizen events that reimagined the plant layout, reduced the machining footprint by 30%, improved material flow — and set up future phases of the project. Equally important, William invested in people, training a strong programming and operating team, embedding safety into every phase and capturing critical knowledge through standardized workflows and digital access.

The results speak loudly: The new process in Jackson yields an 80% increase in production efficiency over the older process in Cambridge.

Under his leadership, installation required only two partial days of downtime with no missed shipments. The laser now achieves material yields as high as 94%, helping position Trumann for the future of manufacturing.

Through vision, technical expertise and hands-on leadership, Justin has set a new standard for how innovation can impact operational excellence. “When we bring customers in,” Trevor says, “they tell us, ‘Wow, this is really impressive.’”

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EMERALD AWARDS

BRIDGE BUILDER

FOSTERING THE CONNECTIONS THAT DRIVE SUCCESS The Bridge Builder Award recognizes those who demonstrate respect for their colleagues by practicing strong communication skills. These individuals build team understanding and collaboration by embracing transparency, honesty and sincerity in their communications. By building bridges instead of walls, they ensure ideas flourish, relationships strengthen and diverse voices are heard. (LEFT) Rory Carter: Demand Planning Manager, Extruded Solutions, Denby, UK (RIGHT) Angie Goodnature: Supply Chain Manager, Hardware Solutions, Owatonna, MN

RORY CARTER

ANGIE GOODNATURE

Demand Planning Manager, Extruded Solutions, Denby, UK

Supply Chain Manager, Hardware Solutions, Owatonna, MN

Rory Carter sits at the center of nearly every major operational decision, balancing input from purchasing, planning, production, logistics and sales to help the business move forward together. “He’s our air traffic controller,” says Vice President of Operations, Peter Grundy. “Every single department needs his understanding.”

When Angie Goodnature joined Quanex shortly after the Tyman acquisition, she stepped into a business navigating major change. New systems, new leadership and new ways of working could easily have created siloed teams. Angie ensured that didn’t happen by fostering cross-functional collaboration and trust.

And they get it: His colleagues describe him as approachable, calm and endlessly willing to help.

As Supply Chain Manager, Angie works closely with planning, production and operations teams. Bill Welch, Vice President of Operations, says one of her greatest strengths is her “deep desire to seek understanding first.” Angie has played a major role in driving the successful use of Integrated Business Planning across all plants, helping teams use the system more effectively to support stronger decision-making and more consistent processes. She works tirelessly to ensure everyone understands the “why” behind shared operational goals — contributing to improvements in OTIF performance, inventory health and backlog reduction.

Even in high-pressure moments, Rory is known as a steady, thoughtful voice — someone who listens carefully, studies the details and makes decisions grounded in facts rather than speculation. What makes Rory especially effective is the trust he’s built across the organization. Rather than staying behind a desk, he spends time on the shop floor learning how each department operates and understanding the real-world impact of decisions. “He’s very good at reminding people that, if we have to sacrifice certain things, it’s to benefit the customer, which ultimately benefits us as a business,” says Peter. “That helps people buy into tough changes.” In moments of uncertainty, Rory helps teams move forward with clarity and a shared sense of purpose while strengthening day-to-day operations and the relationships that make long-term success possible.

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QUALITY CONNECTIONS

Her ability to connect people is one of her greatest strengths. When challenges arise, she brings teams together to break down complexities, encourages curiosity and open discussion, and aligns people around solutions. That approach has created a culture where people feel comfortable raising concerns and sharing responsibility. “People don’t care how much you know until they know how much you care,” Bill says. “And that’s what Angie exemplifies.” |

ISSUE NO. 9.26


THE IGNITER

BRINGING THEIR LIGHT TO WORK, SO WE CAN SHINE

(LEFT) Angela Bongat: Associate General Counsel North America, Houston, TX (RIGHT) Rachel Flannagan: Customer Service, Extruded Solutions, Newton Aycliffe

ANGELA BONGAT Associate General Counsel North America, Houston, TX Associate General Counsel Angela Bongat has a gift for translating even the most thorny legal issues into plain language that anyone can understand. “She’s not interested in giving a legal dissertation,” says Paul Cornett, SVP General Counsel & Secretary. “It’s really a focus on, ‘How do we solve the problem you’re having?’” She brings a rare combination of deep legal expertise, empathy and outstanding customer service to her work. No matter the complexity or urgency of a request, Angela makes time to listen carefully, provide clear guidance and ensure colleagues feel supported. She anticipates issues before they arise, follows up without being prompted and remains calm and responsive in high-pressure situations.

The Igniter Award celebrates the highly responsive individuals who light the way with outstanding support for their colleagues. They go above and beyond to ensure that every interaction with their internal customers is positive, efficient and empowering. They create a vibrant workplace where everyone can thrive and do their best work.

That consistency has made her a trusted partner across Quanex. “People know what they’re going to get,” Paul says. “They’re going to hear the truth and they’re going to hear her honest opinion.” By making legal support approachable, clear and solution-oriented, Angela helps colleagues navigate challenges with confidence. Her genuine commitment to helping others succeed embodies the full spirit of the Igniter Award as someone who builds trust, clears the path forward and helps teams do their best work.

RACHEL FLANNAGAN Customer Service, Extruded Solutions, Newton Aycliffe, UK Rachel Flannagan joined the customer service team at Newton Aycliffe just two years ago, with no manufacturing background or experience using systems like SAP. But through persistence, curiosity and a remarkable ability to connect with people, she has quickly become a trusted go-to resource for her team.

Whether she’s tracking down information from production, purchasing, finance or IT, Rachel has earned a reputation for following through on every customer query that crosses her desk. “She’s tenacious,” says Customer Service Manager, Helen Dannell. “She keeps hold of an issue, and she doesn’t let go until she’s got the right answer for the customer.” Along the way, Rachel has developed such a strong understanding of the business that teammates regularly turn to her for help navigating the SAP system and solving complex customer questions. She uses that knowledge to build a broader understanding of how different parts of the operation connect and how each team contributes to the bigger picture. Rachel’s easy warmth and inclusiveness creates a vibrant workplace, where people feel supported, respected and genuinely connected. “The way she’s brought the team together,” Helen says, “is a lovely thing to see.”

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EMERALD AWARDS

THE GUARDIAN

LOOKING OUT FOR WHAT MATTERS MOST: EACH OTHER The Guardian Award shines a spotlight on those who lead by example, demonstrating a healthy lifestyle and a commitment to safety. By inspiring others to prioritize their well-being, embrace healthy habits, and continuously advocate for safety in their workspaces, these recipients act as the true guardians of our teammates.

(LEFT) Jennifer Anderson: Customer Service Representative, Custom Wood Solutions, Bowling Green, KY (RIGHT) Jeremiah Polaski: EHS Manager, Akron, OH - Environmental Health & Safety with Tom Tinnirello, Vice President of Global EHS.

JENNIFER ANDERSON

JEREMIAH POLASKI

Customer Service Representative, Custom Wood Solutions, Bowling Green, KY

EHS Manager, Akron, OH - Environmental Health & Safety As an Environmental Health & Safety (EHS) Manager, Jeremiah Polaski is known for meeting employees where they are: On the floor, in conversation and in the everyday moments where trust is built. He’s not there to point out what’s wrong, but to help solve it — an approach that has earned him credibility across the organization.

Jennifer Anderson doesn’t wait to be asked — if she sees a problem, she jumps in, pulls people together and gets to work. As Customer Service Representative, Jennifer wears a lot of hats, from vendor relations to fielding customer orders. She’s highly approachable and, after 30 years with Quanex, she’s just about everyone’s go-to. Got a question? Ask Jennifer. Yet when the plant’s safety committee was stalling, she saw an opportunity to get even more involved. She transformed it by recruiting members, inspiring them to take personal responsibility for safety and turning the group into a visible presence on the production floor.

“He’s not a safety cop,” says Tom Tinnirello, Vice President of Global EHS. “When he finds opportunities, it’s about helping people understand what needs to happen, how we can help and what he can do to support the effort.”

“Last month, we had over 75 safety action items turned around,” says Production Manager Aaron Saeger, “and she’s orchestrating all of it.” Under her leadership, the team is tackling everything from redesigning employee flow and forklift traffic to increasing day-to-day safety awareness across the facility.

That mindset extends beyond safety into overall well-being. Jeremiah sees employees as “industrial athletes,” people whose health, energy and movement directly impact how they work and feel each day. From promoting hydration and proper nutrition to bringing in early-intervention specialists and ergonomic tools that help prevent injury, he’s helping teams take care of themselves.

Jennifer is detail-oriented, but it’s her welcoming attitude and infectious passion for safety that makes people want to join the committee, and stay on it.

Jeremiah has created an open environment where people feel empowered to speak up, from a concern on the floor to a home injury.

“She makes everybody feel important,” Aaron says. “Every small thing they do, she brings attention to it.”

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QUALITY CONNECTIONS

That means issues can be addressed early, injuries are avoided and people return to health and work more quickly.

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EMERALD AWARDS

GOLDEN COMPASS

LEADING WITH CONVICTION AND CARE (LEFT) Tami Bolon: Plant Manager, Custom Mixing Solutions, Cambridge, OH (RIGHT) Valarie Birone: Vice President Human Resources, Hardware Solutions, Akron, OH

The Golden Compass award honors those who consistently choose the ethical path. Through their unwavering commitment to doing what’s right, even when it’s not the easiest option, these individuals exemplify moral courage. They are beacons of honesty and accountability, inspiring their colleagues to navigate their own journeys with purpose and conviction.

TAMI BOLON

VALARIE BIRONE

Plant Manager, Custom Mixing Solutions, Cambridge, OH

Vice President Human Resources, Hardware Solutions, Akron, OH

When Quanex acquired LMI, employees naturally wondered whether the close-knit culture they valued would survive the transition. According to Jim Nixon, President of Custom Mixing Solutions, many felt reassured simply knowing Tami Bolon remained in a leadership role — someone who could “carry the torch through the transition,” preserving a culture rooted in teamwork. As Plant Manager, Tami balances customer satisfaction with business needs and employee safety with uncommon steadiness. Colleagues describe her as unwavering, someone who faces difficult choices with honesty, respect and integrity. Even in stressful moments, Tami is the level head who encourages people to keep moving forward. By listening carefully and making people feel genuinely valued, she inspires people to take accountability, get creative and share their ideas and solutions. For Jim, Tami is also a trusted confidant: Someone who’s a great listener and sounding board, particularly on challenging topics. “I’ll literally open the conversation with, ‘Do you have a moment? I need a second opinion on something,’” he says. “She will give me an honest answer, even if it’s not what I want to hear — sometimes you need that pushback.”

It is that rare combination of compassion, wisdom and moral courage that makes Tami such a deserving recipient of the Golden Compass Award.

QUALITY CONNECTIONS

When an internal candidate was disappointed after interviewing for a larger role, Valarie Birone didn’t treat it as a one-off HR conversation. “She challenged us to think bigger,” says Kim Garcia, Vice President & CHRO.

“Her perspective was: How do we make sure people feel respected, understand what happened and have clear next steps?” That instinct to slow down and consider the broader impact of decisions is part of what makes Valarie such a deserving recipient of the Golden Compass Award. As VP of Human Resources for Hardware Solutions, she is known for handling difficult conversations with fairness and care, balancing the needs of employees and the business. She pushes leaders to consider the big picture, act consistently, treat people with dignity, and never sacrifice the right decision for expediency. “She’s not going to change her answer because of who she’s talking to,” Kim says. “That’s what builds trust.” Kim adds that Valarie is deeply insightful. She notices what others miss, listens beyond what is being said and understands how decisions about people ripple across a team. She makes time to check in during difficult moments, often incorporating small acts of kindness that remind others they are valued not just as employees, but as people.

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EMERALD AWARDS

Whether solving tough challenges, improving processes or delivering standout results, they prove that when each of us brings our best and we work together as one — there’s no limit to what our team can do.

THE DREAM TEAM

HIGH STANDARDS AND A SHARED PURPOSE

WAREHOUSE MANAGEMENT TEAM, EXTRUDED SOLUTIONS, DENBY, UK At Denby, exceptional service starts with a simple belief: every customer matters — no matter their size. That mindset is what makes the Warehouse Management Team such an extraordinary operation. Each day, the team manages tens of thousands of SKUs and millions of packs. During FY25 alone, the group completed 15,700 deliveries across England and Ireland while maintaining a 99.70% OTIF delivery score.

Shipping & Receiving Team, Hardware Solutions, Brampton, Canada

BRAMPTON SHIPPING & RECEIVING TEAM, HARDWARE SOLUTIONS, BRAMPTON, CANADA

Yet despite the scale, the team approaches all customers with care and responsiveness. “We are considerably bigger than most of our customers,” says Vice President of Operations Peter Grundy. “But we treat them as if they are the be all and end all. That mindset is incredibly important to us.”

At Brampton, teamwork is measured not only by how well people work together — but by how much they are willing to step up for one another when the stakes get higher. Earlier this year, the Hardware team shifted distribution of AmesburyTruth products from the Sioux Falls distribution center to Brampton in order to better serve Canadian customers. The move dramatically expanded the facility’s role, adding roughly 20 customers, increasing shipments by millions of dollars annually and requiring the team to install nearly 500 feet of new racking — and absorb a significant increase in workload.

The team also takes care of one another.

Employees cross-trained across roles to ensure operations never missed a beat. “Everybody asked, ‘What else do I need to know so I can help?’” says Plant Manager Jose Rabolli. “That willingness to support each other made all the difference.”

At the heart of those achievements is a team defined by trust and shared purpose, even under pressure. “When challenges come,” Peter says, “this team pulls closer together. That’s what makes them special.”

Through stronger safety practices, enhanced forklift training and greater leadership visibility on the shop floor, incidents dropped 55% and injuries 70% over the past two years. The effort also strengthened the safety culture, creating an environment where employees feel comfortable speaking up.

Jose says their success is due to high standards and discipline. Daily meetings, strong communication and a proactive mindset helped the group stay ahead of orders, maintain safety standards and continue delivering products within days of arrival. “From teamwork to safety and execution, they completed every aspect of the job the right way,” says Jose, “and they are really, really proud of what they accomplished together.”

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Warehouse Management Team, Extruded Solutions, Denby, UK

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EMERALD AWARDS

Operational excellence is the bedrock of success. The Ops Rocks Award honors plants that consistently deliver outstanding performance and innovation on the production floor. These teams tackle challenges head-on, streamline processes and inspire their colleagues to reach new heights. In other words — they truly rock!

OPS ROCKS

POWERING PERFORMANCE WITH TEAMWORK EXTRUDED SOLUTIONS, CAMBRIDGE, OH For Cambridge, Ohio, earning a top operations award is an honor. Earning it two years in a row? “The pressure’s on!” laughs Eric Lautzenheiser, Plant Manager. “It’s like in sports — a championship is one thing, but it’s even more remarkable when you continue to improve year over year. So this is a tremendous achievement for the Cambridge team.” This year, the team delivered a world-class performance across the board. Safety improved again, with just three recordables and better-than-goal Total Recordable Incident Rate (TRIR), Days Away, Restricted, or Transferred (DART) and overtime. Production followed suit, with 3.5% scrap and 99.2% On-Time In-Full (OTIF) across 13,122 orders. The team also introduced autonomous vehicles to move finished products to shipping.

“It’s all about the team here,” Eric says. “Everybody plays a part in our success, and they work incredibly well together. It’s an absolute privilege to lead this group.”

At Cambridge, the team is aligned around what matters most: safety and customers. When issues arise, they “circle the wagons,” leaning on strong communication and a deeply connected operation, where production and all supporting departments work in sync to keep lines running, customers informed and deliveries on time.

HARDWARE SOLUTIONS, CHEHALIS, WA For Hardware Solutions, the past year brought extraordinary change, and the Chehalis, WA, team rose to meet it. Amid a company wide footprint shift, the Chehalis team absorbed significant new production from California, scaling operations by nearly 50%. They moved into a new 90,000-square-foot facility, added equipment and people, and executed the transition without missing a single customer shipment. Even as volumes climbed to as many as 12,000 window screens and 1,200 patio doors a day, the team preserved exceptional lead times, manufacturing orders the same day they were received and shipping them the next.

“They pulled it off seamlessly,” says Plant Manager Brad Schoepf. “If you hadn’t told customers, they wouldn’t have known anything changed. The screens just showed up, and away we went.” It wasn’t always easy. The pace was demanding and there were some long weeks. But the team stayed positive, kept each other positive and worked together to solve problems. That dedication carried the project forward. “The move felt daunting,” Brad says.

“But then you looked around and realized — you’ve got 120 of your friends here to help. When you have a great team, anything is possible.”

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EMERALD AWARDS

GOOD NEIGHBOR

ROOTED IN COMMUNITY CARE Reflecting a commitment to making a positive impact beyond our factory walls, the Good Neighbor Award recognizes plants that demonstrate collaboration, kindness and support in their local communities. These facilities build strong relationships, engage in community initiatives — and help make our communities stronger and more connected.

HARDWARE SOLUTIONS, RICE LAKE, WI For more than 50 years, Quanex has been part of the fabric of Rice Lake, Wisconsin — a small community where relationships matter. With roughly 350 employees at the facility, the Rice Lake team represents a meaningful part of the town, and Plant Manager Travis Libbey says employees take pride in the company’s strong reputation as a neighbor. “People hear it’s a great place to work,” he says. “Community involvement, along with just taking care of people, really helps that.” Throughout the year, the plant’s morale committee organizes support for the causes employees care deeply about, from blood drives and school supply donations to volunteering for local nonprofits. Around the holidays, that spirit becomes even more visible. Employees bring joy to their neighbors by crafting fall wreaths for local nursing homes, ringing bells for the Salvation Army (in Santa costumes) and providing gifts for children through the Spirit of Christmas program.

(TOP) Rice Lake employees celebrate (BOTTOM) Rice Lake employees watch on

Those efforts only happen because of a shared commitment inside the plant. “It really takes the whole team,” Travis says. “People volunteer their time, and their coworkers step up to cover for them and keep operations moving — so we’re all contributing and giving back to our community.”

EXTRUDED SOLUTIONS, HEINSBERG, GERMANY For the team at Edgetech Germany in Heinsberg, being a good neighbor means listening closely to what the community needs. Over the past 15 years, the plant has become increasingly involved in local initiatives, supporting projects suggested not only by leadership, but by employees themselves. On the 125th anniversary of the local fire brigade, the Heinsberg team supported first responders by funding emergency equipment. The plant also sponsored jerseys for three youth football teams, helping strengthen team spirit and a sense of belonging for kids from all backgrounds.

Extruded Solutions in Heinsberg Germany with the Good Neighbor award, celebrating their community efforts.

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Through site visits and shared meals with students and staff at a nearby special school, Heinsberg helped plan an accessible playground for children. “By funding special equipment, such as a wheelchair seesaw and swing,” says Jörg Joppen, Head of Operations, “we’ve helped create a place where all children can play and have fun together.” Jörg says employees are proud to see how their efforts make local life a little bit easier. “A strong community doesn’t develop on its own,” he notes. “When people and organizations stand up for one another by getting actively involved, we strengthen our sense of community, foster trust and build relationships that extend far beyond our daily working lives.” QUALITY CONNECTIONS

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EMERALD AWARDS

PRESIDENT’S SAFETY

CREATING A CULTURE WHERE SAFETY BELONGS TO EVERYONE Each year, President and CEO George Wilson selects two facilities for the President’s Safety Award. The honor recognizes teams with not only an exceptional safety record but also a culture that inspires everyone to take responsibility for preventing accidents — ensuring we all return home safely at the end of our shifts.

(LEFT) Valente Serna, Manufacturing Engineer with Jose Rabolli, Plant Manager of Brampton, Canada (RIGHT) Pictured from left to right: Brian Hewitt, Brian Buckler, Ed Claypoole, Mark McDaniels, Josh Derrickson.

HARDWARE SOLUTIONS, BRAMPTON, CANADA

When you walk in this plant, it’s pretty easy to tell everybody is thinking about safety.

HARDWARE SOLUTIONS, RICHMOND, IN

At Brampton, attention to safety is built into the way the team works every day. Tom Tinnirello, Vice President of Global Health & Safety, credits their President’s Safety Award to that shared commitment, which is a mindset that has helped Brampton reach an extraordinary milestone: Nine years without a lost-time injury. “They’ve also gone three years without a recordable injury,” adds Tom. “The threshold for medical treatment is very easy to cross, so that’s quite remarkable.” The team’s approach is rooted in proactivity. “When it comes to continuous improvement on the safety side,” Plant Manager Jose Rabolli says,

“we’re always trying to find something to do; every month we present an improvement.” Recent upgrades include lithium battery-powered forklifts that eliminate acid battery exposure and finger detectors that have performed without failure for three years. The facility has also used 3D printing to create custom guards for older equipment. Communication is just as important. Weekly safety talks, one-on-one conversations and more than 130 safety leadership tours last year keep safety visible. Jose says that vigilance ensures teams never take the safety processes for granted. “Complacency is something that we fight all the time.” QUALITY CONNECTIONS

When it comes to plant safety, the people closest to the work often spot risks first. That’s why the Richmond plant has posted safety observation forms throughout the plant. Employees can write down concerns and hand them to a supervisor. Plant Manager Ed Claypoole says issues are logged, assigned and corrected. “And we make sure to follow up so they know it’s been completed.”

That kind of follow-through builds trust… and results. Over the past 10 years, employees have identified and eliminated 3,476 risks. And Richmond has gone more than three and a half years without a recordable injury and more than 10 years without a lost-time injury. In that same time period, Richmond has also completed 3,800 Quick Job Safety Assessments. “Many injuries are due to rushing and lack of situational awareness,” says Tom Tinnirello, Vice President of Global Health & Safety. “This program creates hesitation — I’m going to assess the hazards then move forward.” Daily team lead audits, weekly supervisor reviews, and a monthly employee-led safety committee keep that mindset strong. “When you walk in this plant” Ed says, “it’s pretty easy to tell that everybody is thinking about safety.”

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EMERALD AWARDS

ONE TEAM, FULL THROTTLE: CELEBRATING OUR GLOBAL EXCELLENCE When you have a great team, anything is possible. The winners inside this issue prove that our collective strength lies in our unity, showing that when passionate people align with a shared purpose, we overcome every obstacle and reach new heights together.


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