20-YEAR JOURNEY

Q&A and photo by Lifestyle Staff

Being in business for two decades is an impressive accomplishment, and Mitchell Insurance is proud to achieve that milestone this year. The local insurance agency gave us a glimpse into their story this month.

Q: How did Mitchell Insurance begin? What’s contributed to the company’s success?

A: Mitchell Insurance Services was established in 2003 by founder Kelly M. Mitchell. He entered the agricultural business as a PCA* from 1980 to 2003 in the San Joaquin Valley. Following in his father’s footsteps, he entered the insurance industry and started his agency. Although Kelly passed away in 2021, Mitchell Insurance Services has maintained the same level of commitment and passion that Kelly had for his clients and his staff.

Q: How has the industry changed over the years? How have you had to adapt?

A: It’s always in a state of flux, but adapting to changes and challenges is key. During times of unsettled weather or avoiding financial interruptions, we ensure our clients have the best coverage and protection for their investments. We also stay on top of crop insurance updates and FSA programs, insurance industry seminars and conventions, and yearly training. Carrier underwriting guidelines and carrier availability have changed frequently over the past few years. So: we’re searching out more carriers, products, and resources to meet the needs of our clients.

Q: What does your team enjoy most about helping clients with their insurance needs?

A: Kelly set the standard for helping his clients and their insurance needs. We hold that standard and make sure that customer service always comes first. Establishing relationships and developing a level of trust with our clients is what we strive for and enjoy the most.

Q: What would readers be surprised to learn about your company or the insurance industry?

A: Not many people know that we specialize in crop insurance, which protects farmers and our food supply. Throughout the U.S., crop insurance protects 490 million acres, covers more than 130 different crops, insures over $173 billion in food, fuel and fiber, and safeguards over $6 million in farmer-paid premiums. California crops contribute $45.2 billion to the economy, including grapes, almonds, and lettuce.

Q: Is there anything on the horizon for Mitchell Insurance?

A: From 2003 to 2023, we have maintained the same level of commitment to our clients as our founder Kelly did, and we will continue to do so in the future.