Annual Impact Report
July 1, 2023 - June 30, 2024
Dear Friends of LifeStream,
As we reflect on the past year, we are grateful for the continued support that allows us to serve our community in meaningful ways. At LifeStream Services, our commitment to providing essential resources and support for older adults, individuals with disabilities, and caregivers remains stronger than ever. This year has been one of change, innovation, and renewed connections, and we are excited to share some of our key accomplishments with you:
· To better support individuals and families affected by dementia, we welcomed Dementia Outreach Specialists to our staff. These specialists focus on outreach, education, and ensuring greater access to critical resources, helping us better serve those navigating the challenges of living with dementia.
· We also prioritized professional development by increasing and enhancing staff training opportunities. Investing in our team strengthens our ability to provide high-quality programs and services, and ensures we remain knowledgeable and adaptable in an ever-changing landscape of community needs.
· As part of this effort, we implemented the DISC assessment as a staff development and training tool. This assessment helped us better understand communication styles and team dynamics, fostering stronger collaboration and improving overall effectiveness within our organization.
· Another highlight of the year was the return of our Fall Festival in September 2023, marking the first time we hosted this beloved event since the COVID-19 pandemic. It was a joy to reconnect with the community in person, celebrating the resilience and spirit that bring us all together.
· Finally, we partnered with a consultant, Tanorria Askew, to strengthen our outreach and communication efforts, particularly in underserved and underrepresented populations. This initiative is vital to ensuring that all individuals, regardless of background or circumstances, have access to the services and supports they need.
These milestones reflect our ongoing dedication to serving our community through our values of respect, compassion, collaboration, and excellence. Thank you for being a part of our mission. We look forward to continuing this important work together in the years ahead.
Jenny Hamilton President & CEO
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David J. Karnes Chair, Board of Directors
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Page 19 Individual Donors
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Board & Advisory
LifeStream’s Impact
222,787 meals provided
538 volunteers provided 20,475 hours
485,616 in-home service hours
37,358 transportation trips 12,214 calls answered by Information & Assistance
12 counties served in East Central Indiana
Mission: Provide the right information, resources, and support for improving quality of life and maintaining independence for older adults, those with disabilities, and caregivers.
Vision: In the region we serve, individuals are living lives of quality, choice, and independence.
Values: Respect, Compassion, Collaboration, and Excellence
AGING & DISABILITY
Quality Improvement
LifeStream remains committed to quality improvement and professional development. Each year, individuals receiving home and communitybased services participate in Quality Improvement Surveys (QIP) to provide feedback on their services. This year, 98% of respondents reported being “always” or “usually” satisfied with their care management services, and 96% felt actively involved in their assessment and service planning process. Additionally, LifeStream’s Aging and Disability Resource Center (ADRC) provided extensive training opportunities for staff throughout the year, including the 2nd Annual ADRC Resource Fair, which featured 64 agencies and community resources. Staff received training on a variety of topics including low vision services, heart disease management, and hospice care, accumulating a total of 2,307.5 training hours among all staff. These efforts ensure that LifeStream continues to deliver high-quality, person-centered care to those we serve.
12,214 calls answered by Information & Assistance
485,616 in-home service hours
ABC Care Coach Program
The ABC Care Coach Program offers support to caregivers of individuals with dementia, helping them manage stress and improve their ability to care for their loved ones. Care Coaches assess how caregivers are coping with the challenges of dementia-related care and work with them to create personalized coaching plans with the goal of reducing stress. These plans incorporate evidencebased strategies to manage cognitive, functional, behavioral, and psychological difficulties. Stress levels are reassessed by the Care Coach every three months to measure progress and ensure caregivers receive the ongoing guidance they need to prevent burnout and provide quality care.
Behavioral Health Care Managers
LifeStream Services has strengthened its support for individuals experiencing mental health challenges through grants from the Division of Mental Health and Addiction and the Division of Aging. These funds have allowed LifeStream to designate Behavioral Health Care Managers who provide specialized assistance to individuals referred by In-Home Care Managers. Behavioral Health Care Managers work with individuals to access local mental health professionals, connect with community resources, and communicate with other health professionals using a team-based approach.
STEP In CAREGIVER PROGRAMS
Dementia Outreach Specialists
Thanks to Indiana House Bill 1422, LifeStream Services has expanded our team to include Dementia Outreach Specialists in both of our areas, providing dementia resources and education across our 12-county footprint.
House Bill 1422 provides that an area agency on aging, such as LifeStream, may establish a dementia care specialist program and allows an area agency to designate at least one individual as a dementia care specialist to administer the program.
These dementia specialists joined the LifeStream team last spring and have helped expand valuable information and resources in the communities we serve.
Care Team Resource Binder
LifeStream Services is thrilled to provide caregivers and care partners with a resource binder that is an organizational tool used to prepare in the case that someone else may need to step in and provide care—either temporarily or permanently—and to empower caregivers who help with care needs.
216 binders distributed to individuals
270 binders distributed to partners & sites
Individuals who may need to step in could include another family member, a professional caregiver, a neighbor, or a friend. All of these care partners make up your care team. The binder is meant to be a helpful and important resource, not to add to your full plate.
ANNUAL EVENTS & OUTREACH
Annual Golf Outing 2023
The Annual Golf Outing took place on August 17th, 2023, at the Players Club in Yorktown. Individual Support Services was the presenting sponsor and Silver Birch of Muncie was the lunch sponsor for the day. We had 120 golfers join us along with 8 businesses who were cart and hole sponsors, and several volunteers who all contributed to the success of the event. American Pest Professionals took home the John R. Craddock Cup for the win!
Fall Fest 2023
After a 3-year pause, LifeStream was excited to invite the community back to our annual Fall Festival at Treaty Line Pioneer Village in Liberty, IN in September 2023! It was a day of interactive activities, informational programs and demonstrations, pontoon boat rides, Bingo, a car show, musical entertainment by Sean Lamb Janet Miller Band, a health fair, and more.
Aging Well 19th Annual Conference
Aging Well hosted its 19th annual conference at the Horizon Convention Center with Tanorria Askew as our keynote speaker. Tanorria is a chef, podcast host, and cookbook author who enlightened the group with her knowledge and experience. This one-day conference was a great day for community members, partners, wellness enthusiasts, and caregivers to join together to educate themselves on various topics as well as networking with several exhibitors to learn of the many opportunities that are offered within the communities we serve.
Wayne County Foundation Grant
Wayne County Foundation awarded LifeStream a grant of $13,200 during its third program support grant cycle of 2023. This award helped LifeStream to provide vital supplemental nutrition to homebound older adults and people with disabilities who otherwise would not be able to access it themselves. Through LifeStream’s partnership with Gleaners Food Bank, this program will be able to serve and positively impact the community by providing necessary supplemental nutrition to seniors. Mandy Williams, Vice President of Programs at LifeStream, said, “We are grateful for the generous support of the Wayne County Foundation, which will allow us to extend our partnership with Gleaners in Wayne County to provide supplemental foods and nutrition to some of our community’s most vulnerable residents. With the help of our volunteer partners, LifeStream will be able to continue delivering fresh food and pantry items directly to the doorsteps of our homebound community members.”
257,792 2,456
Herb Gardens
Folks at our café meal sites made their own herb gardens for Nutrition Month! Herb gardens were sent out to some of our café meal sites, and our community members got to plant things like cilantro, lavender, parsley, and more. Herbs are an important part of nutritional balance and health—they can help reduce inflammation, lower cholesterol, and support your immune system.
Healthy Aging Expo 2024
In May, we Shook, Rattled and Rolled while hosting our annual Healthy Aging Expo. The theme was a ‘50s Sock Hop with live music from Kicks 96, rroot beer floats, antique car displays, and community exhibitors, as well as demonstrations for our older population.
LifeStream’s first JOY Games North was held April 9–11, 2024, at the Muncie YMCA. There were 32 participants who spent time socializing and staying active with group fitness, 3-point-throw, football toss, giant Jenga, chair volleyball, Bingo, and Euchre. A few folks walked away as medalists and many walked away with prizes!
Evidence-Based Wellness
LifeStream offers many evidence-based wellness courses including A Matter of Balance, Geri-Fit, Healthy Eating Every Day, Enhance Fitness,
1,446 evidence-based wellness participants
counties
VOLUNTEER
College Students Volunteer
Ball State University construction students joined us to make fidget boards for folks in the community. Students created 19 fidget boards as they gained knowledge about our STEP In
Golden Hoosiers 2024
Randy Davis of Redkey, Indiana, founder of Brianna’s Hope, and Lonnie Snow of Liberty, Indiana, volunteer for the Special Olympics Indiana Wayne County, each received the LifeStream Golden Hoosier Award. Randy Davis was then selected as the recipient of the Golden Hoosier Award, the state’s highest volunteer distinction!
Crafted with Care
Crafters from all over our service area shared their talents to create gifts for our community including craft blankets, summer hats, placemats for our home-delivered meal recipients, putting together our new Care Team Resource Binders, and many other items for our AngelWish program.
volunteers
20,475 hours of service equal in value 619,916
37,358 transportation trips with 784 clients
Tornado Rides
LifeStream had the privilege of transporting residents from The Lodge at Summers Point in Winchester to a local salon to get their hair styled. After some hardships following the tornadoes in the area, residents got some much needed and deserved pampering!
New Buses Roll In
LifeStream was excited to announce the arrival of our brand-new fleet of buses over the summer! Our buses are designed with comfort and accessibility, ensuring our communities have access to safe and reliable transportation. Whether it’s a ride to the grocery store, a trip to the doctor, or a ride to the park, LifeStream Services can get you where you need to be in East Central Indiana.
$5,794,092 $10,417,408 $4,096,214 $475,888 $195,737 $75,520 $21,054,859
$2,333,306
$2,140,877 $1,750,304 $8,012,496 $2,694,338 $777,325 $1,633,512 $156,645
Total Expenses $19,498,803
In-Kind Donors
Access Mobility
Ball State Social Work Dept.
CapTel
Careforth
Delaware County Veterans Services
Beth Evans
Firehouse BBQ & Blues
Franklin County Public Library
Franklin County Senior Citizens Services, Inc.
Sindee Fry
Gary & Laura Bray
Lanny Gayheart
George’s Pharmacy & Medical Equipment
Gerig Enterprises/Companion Medical Alert
Guardian Advocates
Guardian Medical
Healing Hands
Heartland ProMedica Hospice and Palliative Care
Help at Home Winchester
Henry County Cancer Society
HomeCourt Home Care
Homestyle Direct
Indiana Inspection Service
Indiana Signal Health Group
Koremen LLC
LEL Home Services
Lifestation
Molly Mahoney
Tony Miller
Marilyn Musser
Neighborhood Health Center
Paint the Towne
Paradigm Health
Purpose Care
QMedic
Reid Health PACE Center
Richmond Senior Community Center
Second Harvest Food Bank
State Health Insurance
Assistance Program (SHIP)
The Leland Legacy
Nikki Thompson
TRIO Community Meals
Wayne Co. Emergency Management
Corporate Sponsors and Donors
$2,500-$9,999
Deltec Information Solutions
Individual Support Services
Silver Birch of Muncie
Harrah’s Casino
$1,000-$2,499
Anthem Blue Cross and Blue Shield Careforth
Freedom Care Indiana LLC
George’s Pharmacy & Medical Equipment
The Leland Legacy
University Dermatology Center - Muncie
Westminster Village
$500-$999
Duett, Inc.
Healing Hands
Humana
Medicenter Alternate Care Pharmacy
New Horizons Home Health
Owens Corning
Reid Health Alliance
Reid Home Health
Remedy Home Healthcare LLC
Stateline Medical Equipment
Well Care Community Health INC.
Whitewater Eye Centers
Whitewater Valley REMC
$250-$499
Ambassador Healthcare
American Pest Professionals
Berkshire-Hathaway Indiana Realty
Care at Home Homecare
Brickyard Healthcare formerly Golden Living Center
Clear Captions
Edward Jones
Elliptical Insurance - United Healthcare
Finley Consulting
Grede Foundry
Guardian Advocates
Harmony Movement Studio
Indiana Senior Medicare Patrol
Jay Randolph Developmental Services
KMG Homecare Unlimited
Koremen LLC
Meridian Health Services
Tony Miller
Muncie Estates Senior Living
Natco Credit Union
Primecare Home Care
QMedic
Qsource
Sweet Galilee at the Wigwam
The ARC Master Trust
The Wyndoor of Marion
USI Insurance
Whitewater Commons Senior Living
Up to $249
Albany Health & Rehab
AutoFarm Mobility
Bethel Pointe Health & Rehab
Cowan Christian Church
Farm Girl Fitness
Independent Living Center of East Central Indiana
Local Union 855 - International Brotherhood
Losantville United Methodist Church
Meeks Mortuary
Mt. Zion Wesleyan Missions Board
Normandy’s
Organize This
Our Savior Lutheran Church
Parker City Healthcare and Rehabiitation
POET Biorefining - Alexandria
SHIP
Upperline Health Richmond
Willows of Richmond
Individual Donors
$1,000 and up
Jenny & Brian Hamilton
$500-$999
The Columbus Foundation
Tia Drumm
Amber Eckert-Jones
Stacey Hanson
Dianna Herwehe
Rev. Anita & Alonzo Jack
Angie Jenkins
Tricia Luebbe
Susie Manship
Rebecca Roland
Melissa Roseborough
Cassandra Smith
Megan R. Velasquez
Mandy & Brian Williams
Tammy Winget
$250-$499
Peggy Barcus
Michele Byrd
Victoria Caldwell
Christina Davidson
Thomas Goul
Gary S. Johnson
Carrissa Kirckpatrick
Brandon Leming
Guy and Mona Nichols
James & Connie Phelps
Dana Pierce
Nancy Smith
Nikki L. Thompson
$100-$249
Robert Banser
David & Mary Benbow
Amber Bennett
Robert & Joyce Bitner
Arnold & Anne Boyd
Laura C. Bray
Victoria Caldwell
Julie Calvert
Andy Campbell
Robert & Geri Campbell
Jenny Carr
Stephen Christman
Ellie Coffman
Reid Compton
Phillip & Bonnie Cooper
Lenore Crone
Delores M. Davis
Kevin DeCamp
Stephanie Denney
Barbara Derebery
Rita Dickerson
Mark & Barbara Di Fabio
John & Cynthia Dobelbower
Beth Evans
Tom Farris
Jamie Faust
Judy Foster
Amber Fox
David & Julie George
Dinah Gibson
Stacy Grindle
Riley & Denise Groover
Jeanni Hakes
Althea Hart
Debra Hollon
Edward Karp
John Karp
Joseph Karp
Dorene Kenworthy
Frances Anne LaRue
Chris & Nina Layton
Jennifer Marendt
Bonnie Mayfield
Vicki Maynard
Deborah McGregor
Christie Miller
Don & Kay Miller
Frederick & Linda Morris
Amanda Mowery
Marilyn Naylor
Kaitlin Quinlan
Judy Reed
Betsy Scherschel
Ashley Seymour
Julie Simpson
Deborah Somerville
Jeff Stickler
Diane Stonerock
Teresa Story
Staci Sunshine
Tony Suttle
Patricia Toombs
Deborah Walcott
Ben & Sharon Weisheit
Up to $99
American Online Giving Foundation, INC.
Ed Armantrout
Michael & Cindy Baker
Pat Baumgartner
Rachel Beaver
Jo Ann Beckley
Kathryn Brewer
Sherrell Bryant
Jan Bunner
Gary Carson
James Clark Sr.
Michael & Susan Cloyd
Merrill Conway
Deborah Corn
Robert & Jennifer Covington
Edna Cox
Philippa Culley
Donald & Deanna Tichenor
Rita Dolan
Cornelius & Mary Dollison
Beth Edwards
Ethan & Jana Arbogast
Mary Ferris
John & Patricia Finley
Vera Frame
Cindy Gaines
Hope Gillis
Tonia Golday
Geneva Greenlee
Carolyn Grieves
Charles Hawkins
Jon & Janis Hendrix
Betty Herndon
Colleen Hosier
Gregory & Lori Hugg
Penny Jachim
Price A. Jackson Jr.
Marjorie M Johnson
Sandra Jones
Bessie Jordan
Delores King
V Lee Leever
Chester & Bonnie Little
Tina Logan
Dean Manship
Laurie Mathews
Victoria Maddox
Shelley Mauger
Lora McCord
Provider Partners
Ramonda Messler
Edna Mikesell
Barbara Miller
Kay Miller
Tony Miller
Tim Norris
Patty Palmer
Beverly Parker
Stewart Peck
Judith Poling
Caroline & Rudy Pyle
James Pyle
Lana Remaly
Nick & Patricia Riebsomer
Idella Robertson
Barbara Rooze
Paul Rosfeld
Thomas Schroeder
Josh Seymour
Kathryn Shafer
Evelyn Sharp
Genet Soule
Karen Stegemiller
Lisa Suttle
Dorothy Karen Swank
Janice Thompson
Cynda Turner
Able Hands Homecare (Personal Care Concepts)
Advocates Personal Care
ADT LLC
Adult Day Care of Richmond
Advantage Home Health Care Inc.
Allegiant Care Plus
Angelic Home Care
Anointing Home Care Services
AutoFarm Group, LLC
Automated Security
Best Home Care Services
Bethany Cares
Camara Care
Care Force One, Inc.
Caring First Home Health LLC
Caring Services Inc.
Care United Home Care Agency
Care at Home Homecare
CJ’s Homecare Inc.
Comfort Touch Homecare
Comfort Covenant Home Care
Connect America
Convergence
Devoted Personal Service, LLC
Eastwood Personal Care Service
Enchanted Hearts
Faithful Friends Home Health Care
Future Choices
George’s Family Pharmacy Inc.
Guardian Care
Guardian
LLC
Hartwiger Enterprises dba Home Helpers
Healing Hands Personal
Healthcom
Hearts With Integrity
Heaven Sent Home Health Care/PSA
Help At Home – Muncie
Help At Home – Richmond
Help At Home - Winchester
Help at Home Anderson
Henry County Personal Care
Home at Home
Home Health Angels
Hometown Home Healthcare
Hometown Home Helpers
iLove Home Care
Indiana Care Inc. dba Home Instead Senior
Indiana Legal Services
Indiana Signal Health Group Non-Skilled
Indiana Signal Health Group Skilled
Indianapolis Home Care
Individual Support Home Health Agency
Individual Support Services Inc.
Indy In-Home Care LLC
Inspirational Home Care
Interim HealthCare
Just Home Care
KMG Homecare Unlimited
Kova Construction
L and J Webb Inc. dba Comfort Keepers #259
Lifeline Systems Company (Philips)
LifeStyles Home Care
LifeStation
MedScope
Nautical Home Care
NX Generation Home Care
Oasis of Love Homecare
Phoenix Cares, LLC
Remedy Home Healthcare LLC
Rosemary’s Angels LLC dba Visiting Angels of ECI
Senior Care of Kokomo LLC dba Comfort Keepers #566
Senior Support Services, Inc.
- dba New Horizons Home Health Care
Stateline Medical Equipment
Stay at Home Care dba Home Helpers #58207
TG Assessments
Tammy’s Compassionate Care
Three Tier Home Care
Union County Council on Aging
Valued Relationships, Inc.
Vickie Beeson LLC dba Senior Helpers
Board of Directors & Advisory Councils
LifeStream Board of Directors
Board Vice-Chair
Meridian Health Services
Area 6
Advisory Council
Susan Alexander
Gordon Bright
Chris Bunner
Merrill Conway (dec.)
Jon Hendrix
Melanie Johnson
Cathy Klein
Erica Miller
Linda J. Morris
Yorktown Properties Board
Monte Brown
Thomas L. Farris
Jeff Kimmerling
Tony Miller
Pete Olson
Area 9
Advisory Council
Robert Campbell (dec.)
Linda Carr
Wanda Fisher
Jamie Harvey
Becky Marvel
Jim Nellis
Laura Powers
Jess Przybysz
Linda Rector
Patty Riebsomer
Linda Sayne
Evelyn Sharp
Guardianship
Advisory
Mary Ellen Beckham
Brad Gideon
Kent Fletcher
Merry Melton
Cathy Young
Dr. Pierre Atchade Ivy Tech
Lisa Suttle
David Karnes
Board Chair
Dennis, Wenger, & Abrell
Brad Gideon Ball State University
John Longnaker III Attorney at Law
Rev. Dr. Anita Jack East Side Church of God
Adrian Moulton Monroe Central School Corp
Andy Campbell Secretary/Treasurer Finvi, LLC
Ami Huffman Open Door Health Services
Stacy Hammons Community Health Network
Max Richardson Waters of Hartford City