LifeStream Services FY22 Annual Report

Page 1

Annual Impact Report July 1, 2021 - June 30, 2022

Special Initiatives

Page 7

Events & Outreach

Page 9

Nutrition

Page 11

Wellness

Page 13

Volunteers

Page 15

Transportation

Page 16

Finance

Page 17

In-Kind Donors

Page 18

Corporate Sponsors

Page 19

Individual Donors

Page 21

Providers

Page 22

Grants, Board & Advisory

Dear Friends of LifeStream:

Early during the COVID-19 pandemic, older adults were identified as a highly vulnerable group to the virus. In response to the people we serve suddenly becoming the most vulnerable group to a highly contagious virus, we shifted our focus and awareness within our programs and services while working to maintain a connection with those we served and our partners.

Although we shifted to home deliveries and distributions, virtual wellness, drivethru events, and more online resources, we continuously looked forward to being able to gather again. In April 2022, we excitedly welcomed our communities back into our congregate sites for in-person meals.

For those who couldn’t get out much or who continued to be at higher risk, we provided information in regard to home-delivered meals and activities that can be done from the comfort and safety of home.

During the pandemic, we’ve seen how people stepped up to help their neighbors in need, such as community partners helping with funds or food; our wonderful volunteers assisting in delivering food to those who cannot get it picked up; or people who just want to help donate to food pantries and programs. It is these positives and staying connected to our communities that we focused on during those ever-changing times.

We hope this Annual Report shows the dedication and passion we have for serving older adults, individuals with disabilities, and family caregivers as well as our vision of seeing those in the region we serve living lives of quality, choice, and independence.

Page 2 LifeStream’s Impact Page 3 ADRC Page
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LifeStream’s Impact

537 volunteers provided 29,420 hours

8,578 calls answered by Information & Assistance

267,471 meals provided

230,000 in-home service hours

12 counties served in East Central Indiana

Mission: Provide the right information, resources, and support for improving quality of life and maintaining independence for older adults and those with disabilities.

Vision: In the region we serve, individuals are living lives of quality, choice, and independence.

Values: Respect, Compassion, Collaboration, and Excellence

38,910 transportation trips

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Aging & Disability Resource Center

Reaccreditation from Alliance of Information and Referral Systems

In June 2022, LifeStream received another five-year national accreditation from the Alliance of Information and Referral Systems (AIRS). AIRS is a professional association of more than 5,000 individuals and organizations that strives to build a high-quality community of information and referral (I&R) systems. The association develops clear and consistent standards and acts as a seal of approval for organizations providing I&R services.

Accreditation is a multi-phase process that assesses more than 200 distinct operational components and culminates in a detailed onsite review. It includes a comprehensive review of the agency’s resource database and monitoring of the agency’s I&R service delivery. The importance of AIRS Accreditation is endorsed by both national and state entities as a benchmark for all I&R providers.

8,578 calls answered by Information & Assistance

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Pictured L to R: Althea H., Ally S., Nikki T., Dinah G., Lenore C., Michele B., Megan V.

LifeStream Employees Combat Compassion Fatigue

In the fall of 2021, LifeStream held an agency-wide training on compassion fatigue. Research has shown that frequent exposure to the hardships of others can lead one to become detached, apathetic and numb to the feelings of others. This is known as compassion fatigue, which is a condition characterized by a gradual lessening of compassion over time.

Employees learned how to understand the importance of empathy and recognize the warning signs of compassion fatigue to help them improve self-care and build and maintain resiliency. Working to learn tools to recover from compassion fatigue can assist in lessening the emotional heaviness of serving and supporting others.

4

Special Initiatives

LifeStream Makes more than 300 New Dementia Friends

The Dementia Friends Indiana initiative–an outreach of Dementia Friendly America–seeks to educate communities across the state about dementia, break down the stigma surrounding dementia, and implement practical changes that make life easier to navigate for those with dementia and those who care for them. Between July 2021 and June 2022, LifeStream staff and community volunteers made 327 new dementia friends.

Joy for All Companion Pets

Through a grant from Heart of Indiana United Way, LifeStream was able to provide 16 Joy for All Companion pets to individuals in Henry and Madison counties. The goal of these companion pets is to reduce loneliness and isolation in participants.

5

IN2L Tablets Aid in Social Isolation

IN2L tablets are additional resources to promote engagement and reduce loneliness in participants. These Android tablets include a variety of games, music, and entertainment, as well as video chat and text messaging features. LifeStream has distributed 28 of these tablets to individuals in our service area. Some participants have reported reduced depression, increased engagement, and increased confidence in learning new technology.

During the spring of 2022, LifeStream partnered with Agape Unbridled Hope Therapeutic Horseback Riding Services to administer a virtual reminiscing group using these tablets. This special program consisted of participants joining a Zoom call each week and engaging with other older adults, learning about miniature horses, and reminiscing about the past. “I learned a lot and they answered all of the questions I had (about the horses). They talked on my level so it was easy to follow and understand.” – Sandra, participant

National Caregiver Month

November is National Caregiver Month. The hope for National Caregiver Month is that non-professional caregivers and care partners would feel appreciated and seen. Throughout the month of November each year, LifeStream recognizes caregivers through a variety of means. In 2021, LifeStream operated in a drive thru model and gave out caregiver resources and pumpkin bread to those who participated.

6

Annual Events & Outreach

12th Annual Golf Outing

Our 12th Annual Golf Outing took place at the Players Club in Yorktown in August 2021. This event is organized to create awareness, and just as importantly, to raise funds for LifeStream Services to support the programs that are available in our communities. We had 90 players; fifteen businesses who sponsored carts, holes, breakfast, and lunch; and ten volunteers who all contributed to the success of the event. Berkshire Hathaway Indiana Realty took home the John R. Craddock Cup!

Healthy Aging Expo

We had our Healthy Aging Expo at the Kuhlman Center in Richmond. It was another successful day of providing education and community resources. The event had great community support with 3 presenting sponsors, 6 event sponsors and 46 tailgate vendors, with over 200 individuals driving through.

Aging Well Conference Returns

Our Annual Aging Well Conference returned to the Horizon Convention Center in Muncie in June of 2022. More than 45 vendors and over 200 attendees participated throughout the day in workshops, activities, and more. We had 16 presenters who focused on caregiving, dementia, wellness and also professional information along with great Keynote Speakers duo Mina Starsiak Hawk and Karen E. Laine, who reside in Indianapolis and star on the HGTV show Good Bones.

12 counties served in ECI

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Each Fall, LifeStream supports the Walk to End Alzheimer’s by raising funds and pulling together as a team to enjoy socializing and taking a few steps for the cause in both the Richmond and Muncie walks.

Race to Pace Car Show

Race to Pace Car Show in Richmond is a partnering fundraiser to raise funds for the Alzheimer’s Association. The day consisted of 77 car participants, food vendors, live music, door prizes and a guest appearance by the local Fire Department. The event raised over $800 in support of the Walk to End Alzheimer’s!

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267,471 meals

3,133 individuals

Senior Safety Net distributions to 6,039 households

Gleaners deliveries to 2,639 households

LifeStream offers 23 congregate meal sites across 12 counties in East Central Indiana

Nutrition
9
Nutrition

50 Years of Senior Nutrition

In March 2022, LifeStream Services joined the Administration of Community Living (ACL) in celebrating the 50 year anniversary of the addition of senior nutrition programs to the Older Americans Act. This important action allowed for the creation of congregate meal sites and home-delivered meal programs throughout the United States. We enjoyed celebrating with balloons, flowers, cupcakes, specialty treats, and more!

LifeStream Services Reopened Senior Cafés

LifeStream Services reopened its public senior café sites in April 2022. Older adults were invited back to enjoy lunch and socialize with others in their community at the café site nearest them. A special “welcome back” gift was distributed at the cafés. Due to the pandemic, LifeStream Senior Cafés had been operating in a drive-thru format since March 2020.

10

Wellness

In-Person Wellness Classes Resume

LifeStream was pleased to welcome participants back to in-person wellness classes this year. Since September 2021, we have been able to offer nine different evidence-based programs throughout our service area. These programs make an impact; participants increase their strength, flexibility, and stamina, reduce their fear and risk of falls, and improve their overall health.

“Live Well with Gina” on Facebook

Find LifeStream wellness tips on our Facebook page @LifeStreamServices. “Live Well with Gina” is a weekly wellness video series, with new videos posted every Wednesday at Noon on the LifeStream

11

JOY Games

The JOY Games – Just Older Youth – is an annual event aimed at keeping older adults active while promoting socialization. This year’s JOY Games welcomed ninety-seven participants and eight sponsor organizations to the three-day event in Richmond. Day one included activities such as chair volleyball, ping pong, billiards, Euchre, and Bingo at the Richmond Senior Center. Day two featured a Pickleball tournament at Clear Creek Park, and day three wrapped up the Games with the “Brats and Brews” Golf Scramble at Highland Lake Golf Course.

LifeStream Employee Wellness Challenges

Wellness at LifeStream extends to our employees, too! Our staff has been making positive strides, improving their own health while helping others live independently. Nearly half of our employees participated in wellness challenges to maintain their weight and achieve fitness goals. Staying active and making healthy food choices is not just a goal we’re striving to meet for our clients, but for our employees as well.

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Volunteers

Volunteers Make it All Possible

Volunteers allow us to provide essential services to seniors, such as delivering meals and commodities, serving at our senior café sites, providing companionship, and other important tasks. Volunteers enhance many of our programs by providing additional support, energy, and enthusiasm and also provide a valuable service to the community by giving their time and skills to support our mission. Our annual events rely on assistance from volunteers. Volunteers help with setup, registration, greeting guests, providing information, handing out materials, and cleanup.

Partners Aid Older Adults with Leaf Raking

Ball State University Student Volunteer Services has had a successful year. They have created virtual tours for clients to enjoy. In November, 41 seniors were visited by 48 students for leaf removal. This was a great success for both the seniors and the students.

Milestone Contractors is also a LifeStream partner who continues to impact seniors through their leaf raking initiative as well as providing support for our Gleaners project.

537 volunteers provided 29,420 hours of service equal in value to $789,490

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and Romaine DeLucio along with Mildred Shepherd of Grant County were recognized as runners-up for the LifeStream Golden Hoosier Award. The LifeStream Golden Hoosier Award is announced in the Spring and acknowledges outstanding volunteerism among senior citizens in LifeStream’s 12 county service area.

Volunteers Help with Gleaners Expansion

The Gleaners program has been extended into 4 new counties engaging new partners such as Rushville Food Pantry, the Jaycees in Fayette County, and the Franklin County Senior Center. In this program, we have engaged new volunteers to assist with bagging and delivery, and now deliver additional food to 175 homebound individuals twice a month.

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Transportation

38,910 total transportation trips

Transportation Gets a New Look fleet of buses vinyl wraps that featured our new branding. These updated graphics offered a fresh look that better reflects the new LifeStream brand and visual identity announced in March 2021.

LifeStream Transportation is supported in part by INDOT, Jay County Commissioners, and Randolph County Commissioners.

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Finance

Revenue Federal Grants $5,741,989 Medicaid Waiver $5,414,380 State & Local Grants and Fees $3,150,134 Other Grants, Program Service $326,295 Revenue, Interest Income Contributions & Special Events $366,048 Other $106,138 Total Revenue: $15,104,984 Expenses Net Excess Programs $5,003,041 In-Home Services $1,588,144 Nutrition $2,171,565 Transportation $1,352,304 Care Management $1,205,174 ADRC $1,059,796 Other Programs $481,664 Administration $1,682,351 Fundraising $54,294 Property Management $152,529 Total Expenses $14,750,862 16

In-Kind Donors

Affordable Details

Althea Hart

Amber Bennett

Amber Eckert-Jones

Amy Reed

Andrea Uhl

Andrew Blaker

Ashlee Orr

Cassie Smith

Christie Miller

Corders Car Care

Corner Café at the Leland

Danielle Mitchell

Debbie Somerville

Debbie Thorpe

Deborah Walcott

Debra Burkhardt

Dee Murphy

Dolores (DeDe) Davis

Gina Harvey

Hannah Morrow

Harrington Hoch

Jamie Faust

Janie Velasquez

Jenny Carr

Jenny Hamilton

Joyce Clevenger

Julie Simpson

Kaitlin Quinlan

Krista Auxier

Lenore Crone

Linda Morris

Lindsey Krofta

Mandy Williams

Mary Kay Thornburg

Maylanna Young

Megan Fisher

Megan Velasquez

Michele Byrd

Nicole Day

Nikki Thompson

Peggy Barcus

Ray Johnson

Richmond Symphony Orchestra

Sarah Burroughs

Sarah Dunaway

Sarah Fisher

Sarah Huffman

Sarah Pierson

Stacey Hanson

Stacy Grindle

Sylvia West

Tammy Winget

Tessa Noland

The Compass Church

Tia Drumm

Tina Shepherd

Tonia Golday

Tony Suttle

Tricia Luebbe

Zach Willard

Corporate Sponsors & Donors

$2,500 and up

Healing Hands

Reid Health PACE Center

TC Staffing

Your Healing Touch Personal Services Agency

$1,000-$2,499

Anthem Blue Cross and Blue Shield

Bethel Pointe Health & Rehab

Caregiver Homes for Seniorlink

Community Hospital - Anderson

First Bank Richmond

George’s Pharmacy & Medical Equipment

Henry Co. Community Foundation

Interim Healthcare

Marion Health

Northwest Bank

Prime Trust Financial FCU

Reid Health

Reid Health Alliance

Westminster Village

Whitewater Eye Center

$500-$999

Albany Health & Rehab

Ball State Sports Properties

Brickyard Healthcare formerly Golden Living Center

Countryside Manor / Rawlins House

Guardian Medical Monitoring

Henry Community Health

Indiana Signal Health Group

Middletown Nursing and Rehabilitation Center

New York Life Insurance Co - A20 AARP

Rosa’s Office 360

Stateline Medical Equipment

The Leland Legacy

Well Care Community Health INC.

$250-$499

Arbor Trace

Community Long Term Care

Envive Healthcare

Essential Senior Connections

Grede Foundry

Hand-in-Hand Adult Day Care - Adult Day Care of Richmond

Humana

Marion Walmart #1294

Meeks Mortuary

MRS Heating & Cooling

Mt. Zion Wesleyan Missions Board

Natco Credit Union

Normandy’s

Parker City Healthcare and Rehabitation

Premier Hospice

Smith Harvey Law Offices

Stonebrooke Rehabiltation Center

Sweet Galilee at the Wigwam

The Columbus Foundation

University Dermatology Center - Muncie

Up to $249

Alpha Center

Aseracare Hospice

Assurance Health System

AutoFarm Mobility

Berkshire-Hathaway Indiana Realty

Better Homes & Gardens

Brickyard Health Care - Golden Living Center - Richmond

Caskey Financial Group

Community Foundation of Muncie - Delaware County

Dot Foods

Edgewater Woods

Edward Jones

Elliptical Insurance - United Healthcare

ES2 Insurance

Ever Heart Hospice formerly State of the Heart Care

Farm Girl Fitness

Flatrock River Lodge

Friends Fellowship Community

Graceworks Housing Services

Guardian Angel Hospice

Heart of Indiana United Way

Help and Information Insurance Service

Holland Colours

Independent FCU

Independent Living Center of East Central Indiana

Indiana Senior Medicare Patrol

Indiana Vein Instiitute

Kindred At Home

Kroger

Meridian Health Services

Midas

Muncie Estates Senior Living

Neighborhood Health Center

Our Savior Lutheran Church

Phillips Drugs

Pineknoll Health & Rehab

Qsource

Reid Home Health

Remedy Home Healthcare

Second Harvest Food Bank

Shafer Leadership Academy

State Health Insurance Assistance Program

The Lemon Drop Restaurant

The Waters of New Castle

University Dermatology Center - Richmond

ViaQuest Home Health & Hospice

Wayne Bank and Trust

Wayne County Heath Dept.

Whitewater Commons Senior Living

Whitewater Valley Rehabilitation

Whitewater Valley REMC

YMCA of Muncie

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Individual Donors

$1,000 and up

Jenny Hamilton

$500-$999

Amber Eckert-Jones

Angie Jenkins

Anita Jack

Betsy Herschel

Denise Groover

Gary S. Johnson

Jon & Janis Hendrix

Kara Westfall

Mandy Williams

Megan Velasquez

Paul Riffey

Stacey Hanson

Tammy Winget

Tricia Luebbe

$250-$499

Cindy Cox

Dana Pierce

James Phelps

John & Patricia Finley

Kristin Sparrow

Linda McKean

Nancy Smith

Nikki Thompson

Peggy Barcus

Suzanne Rice

Tracie Anderson

Timothy Norris

Victoria Maddox

$100-$249

Althea Hart

Amber Bennett

Amy Reed

Andrew Blaker

Beth Evans

Bonnie Cooper

Bonnie Hill

Bonnie Mayfield

Buffy Lutz

Chester Little

Christie Miller

Cindy Baldwin

Cindy Winningham

Cynthia Dobelbower

Deborah Somerville

Deborah Walcott

Denise Groover

Dinah Gibson

Donald Frazier

Donna Penticuff

Ellie Coffman

Guy Nichols

Hank Milius

Howard Mundt

Jaetta Roberts

Jamie Faust

Jaylene Bear-Daugherty

Jeanni Hakes

Jennifer Marendt

Jenny Carr

Joan Drayer

Joe & Kathy Grahn

Joseph Stafford

Judy Reed

Julie Calvert

Kaitlin Quinlan

Kathryn Gortner

Kelly Fischer

Kevin DeCamp

Laura Bray

Leah Jones

Lenore Crone

Linda Morris

Marilyn Naylor

Mark DiFabio

Michele Byrd

Nina Layton

Paul Rosfeld

Rebecca Henry Revocable Trust

Reid Compton

Rita Dickerson

Shane Nichols

Sherry Brown

Sherry Shepard

Stacy Grindle

Stephaney Blaker

Traci Goltz

Up to $99

Alicia Morgan

Ally Shoup

Ami Huffman

Andrea Uhl

Anne Mowell

Barbara Miller

Barbara Rooze

Barbara Smith

Barbara Ward

Ben Weisheit

Betty Hayes

Betty Logan

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Beulah Joan Lawrence

Beverly Doughty

Beverly Parker

Bill Jessup

Billy Sipe

Bob Worth Jr.

Bonnie Lynn

Carol Ann Rench

Carol Miller

Carolyn Grieves

Charlotte Wise

Christine Craddock

Christine Sprunger

Cindi Benfield

Colleen Hosier

Cornelius Dollison

Cynda Turner

Debbie MGregor

Dolores (DeDe) Davis

Don Miller

Donald Leach

Dorel Hunt

Dorene Kenworthy

Dorothy Karen Swank

Ed Armantrout

Elaine Crane

Emma Crouse

Erin Riggle

Eugene Fannin

Everett Isaacs

Gene Thompson

Genet Soule

Geneva Greenlee

Geri Campbell

Harold Robinson

Herschel Lawton

Idella Robertson

Jaime Weimer

James Clark Sr.

James Nellis

James Pyle

Jan Bunner

Janet McKibben

Janice Thompson

Jeanette Crouch

Joyce Buck

Judith Poling

Judith Williams

Judy Rust

Julie Meares

Karen Cox

Karen Mace

Katherine Garvey

Kay Miller

Kiersten Richardson

LaDonna Slover

Lisa Fernandez

Lisa Suttle

Liz Cole

Lois Hamilton

Lois Herzog

Lora McCord

Lori Hugg

Louise Eddington

Lynn Haynes

Madonna Bright

Madonna Gann

Marcia Groves

Marilou Warden

Marion Schuler

Marjorie Sinclair

Mark Foerster

Marlene McLaughlin

Martha Jean Gaddis

Mary Atkinson

Mary Beldsoe

Mary Cottingim

Melissa Roseborough

Mildred Carey

Myra Kaye Lindsey

Nancy Moody

Pam Pflum

Patricia Riebsomer

Penny Jachim

Philippa Culley

Phillip Levi

Price A. Jackson Jr.

Randall Snider

Randy Toombs

Richard & Dixie Watt

Richard Collins

Richard Ivy

Rick Webb

Rita Dolan

Russell Westfall

Sandra Jones

Sarah Moore

Sarah Murray

Sharon Weisheit

Shirley Miller

Shirley Small

Sondra K Parker

Sonja Boruff

Sue Alcorn

Susan M Cox

Susie Cloyd

Sylvia West

Teresa Story

Tina Chapman

Tony Suttle

V Lee Leever

Vernetta Fluegeman

Vicki Maynard

William Bales

William Burnworth

William Hoodlebrink

William Reed

Wilma Robinson

Wilma Mitchell

Wilma Swingley

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Provider Partners

Able Hands Homecare (Personal Care Concepts)

Above & Beyond Home Care Inc.

Adaptive Companion Care Services Inc.

Adaptive Nursing and Healthcare Servcies, Inc.

ADT LLC

Adult Day Care of Richmond

Advantage Home Health Care Inc.

Alpha Center

At Home Specialized Senior Care

AutoFarm Group, LLC

Best Buy Health dba Critical Signal Technologies

Best Home Care Services

Bethany Cares

Care Force One, Inc.

Caring First Home Health LLC

Caring Services Inc.

CJ’s Homecare Inc.

Connect America

Developmental Services Inc.

Devoted Personal Service, LLC

Enchanted Hearts Home Care LLC

Encore ADHC

Faith Filled Hands

Faithful Friends Home Health Care

Future Choices

Gentis Family Care

George’s Family Pharmacy Inc.

Guardian Care

Guardian Medical Monitoring LLC

Hartwiger Enterprises dba Home Helpers

Haven Homecare

Healing Hands Personal Healthcom

Hearts With Integrity

Heaven Sent Home Health Care/PSA

Help At Home - Anderson

Help At Home - Muncie

Help At Home - Richmond

Help At Home - Winchester

Helping Angels, Inc. dba Right at Home, Inc.

Henry County Memorial dba Safe Solutions

Henry County Personal Care

Home at Home

Home Health Angels

Hometown Home Healthcare

Hometown Home Helpers

Hoosier Homecare Services LLC

Indiana Care Inc. dba Home Instead Senior

Indiana Legal Services

Indiana Signal Health Group Non-Skilled

Indiana Signal Health Group Skilled

Indianapolis Home Care

Individual Support Home Health Agency

Individual Support Services Inc.

Indy Medical Supply Services LLC

Interim HealthCare

KMG Homecare Unlimited

Kova Construction

L and J Webb Inc. dba Comfort Keepers #259

Lifeline Systems Company (Philips)

LifeStyles Home Care

MedScope

Phoenix Cares, LLC

Remedy Home Healthcare LLC

Ron Liggett Construction

Rosemary’s Angels LLC dba Visiting Angels of ECI

Senior Care of Kokomo LLC dba Comfort Keepers #566

Senior Opportunity Services Inc.

Senior Support Services, Inc. dba New Horizons Home Health Care

Stateline Medical Equipment

Stay at Home Care dba Home Helpers #58207

Tammy’s Compassionate

Valued Relationships, Inc.

Vickie Beeson LLC dba Senior Helpers

Westmoreland Medical

Grants

Harrah’s Hoosier Park

Arby’s Foundation

Heart of Indiana United Way

Whitewater Valley REMC

Humana

United Healthcare

Indiana Department of Health

Board of Directors & Advisory Councils

LifeStream Board of Directors

Area 6

Advisory Council

Cathy Klein

Chris Bunner

Erica Miller

Jon Hendrix

Kevin Leroy

Linda Morris

Melanie Johnson

Melissa Grimes

Merrill Conway

Guardianship Advisory

Brad Gideon

Cathy Young

Merry Melton

Kent Fletcher

Area 9 Advisory Council

Evelyn Sharp

Fredetta Cash

Jamie Harvey

Jim Nellis

Kim Kline

Linda Carr

Robbie Robinson

Robert Campbell

Ron Powell

Wanda Fisher

Yorktown Properties Board

Jeff Kimmerling

Monte Brown

Pete Olson

Thomas L. Farris

Tony Miller

For additional information about our Board of Directors and Leadership team, visit our website at lifestreaminc.org/leadership

Dr. Pierre Atchade Ivy Tech David Karnes Dennis, Wenger, & Abrell Lisa Suttle Meridian Health Services Ami Huffman Board Chair Open Door Health Services Brad Gideon Vice Chair Ball State University John Longnaker III Attorney at Law Rev. Dr. Anita Jack East Side Church of God Adrian Moulton Monroe Central School Corp Andy Campbell Finvi, LLC
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Headquarters 1701 S. Pilgrim Blvd. Yorktown, IN 47396 Madison County 1 Plaza Dr. Suite 6 Pendleton, IN 46064 Wayne County 2404 National Rd. W. Richmond, IN 47374 800-589-1121 l lifestreaminc.org

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