Sussex Business Times - Issue 389 2015

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SUSSEX BUSINESS TIMES

ISSUE 389 FREE

HOW WILL THE NEW

GOVERNMENT AFFECT

THE WORKPLACE?

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KEY CONCERNS FOR RETIREES

ADVICE

NICK LEAVEY OF COFFIN MEW SHARES HIS ADVICE ON THE BENEFITS & PITFALLS OF POP-UP SHOPS

+ WE TAKE A CLOSER LOOK AT THE KIA CEE’D

AJIT CHAMBERS:

‘THE MAN WHO OPENED LONDON’S ‘GHOST’ TUBE STATIONS’ READ AJIT CHAMBER’S STORY ON PAGE 36

THE CREDIBLE VOICE FOR THE SUSSEX BUSINESS COMMUNITY

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SBT Welcome MEET THE TEAM

Lee Mansfield, Managing Director/ Publisher

Simon Skinner, Group Director

Clare Fermor, Operation Director

Jenny Ardagh, Editor

Jon Goodwin, Title Manager

Patrick McCreanor, Commercial Manager

Harriet Weston, Amy Watson, Production Manager Production Assistant

Amelia Wellings, Financial Controller

CONTRIBUTORS

Mike Chapman, Knill James

Jonathan Snade, Corporate Law Partner at Thomas Eggar LLP

Rachel Stone, Bespoke Training Eastbourne

Gemma Hope, Mayo Wynn Baxter

Ajit Chambers, Ghost Stations

Christina Ewbank ACES Facilitator

Simon Gregg, Operations Director, IT First

Tourism in Sussex is just beginning to creep up thanks to a succession of bank holidays, half term, good weather and a recent attempt by the Sussex Rail Partnership to woo London commuters down south with Sussex wines. You can read more about that in our local news section on page 6.

Wine tourism is growing throughout the county, helping boost the popularity of wine bars like Hailsham’s trendy Chapter 21. SBT’s Jenny Ardagh recently visited the family-run business for its’ third birthday celebrations – flick to page 56 for her verdict on the wines, music and merriment on offer.

With change afoot after last month’s contentious general election, we ask James Willis, Head of Employment Law at Stevensdrake Solicitors, to outline how Conservative policies could impact our workplaces on page 42.

Elsewhere, Derek Evans of Juno Wealth Management offers his top tips for mitigating retirement worries, I take my work to tea (and scones) at the Brighton Hilton Metropole, and Features Editor Simon Skinner reports on the latest motoring news from across the UK. This is my last issue as Editor of SBT as l pass the mantle over to Jenny Ardagh, who will be your new point of contact for all things editorial. To get involved in upcoming features and interviews, please contact her on jenny@lifemediagroup.co.uk

Enjoy your read!

Editor Zoe Thomas

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Contents SBT Issue 389

SBT

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40

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40

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SUSSEX BUSINESS TIMES

ISSUE 389 FREE

HOW WILL THE NEW

GOVERNMENT AFFECT THE WORKPLACE?

5

KEY CONCERNS FOR RETIREES

ADVICE

NICK LEAVEY OF COFFIN MEW SHARES HIS ADVICE ON THE BENEFITS & PITFALLS OF POP-UP SHOPS

+ WE TAKE A CLOSER LOOK AT THE KIA CEE’D

AJIT CHAMBERS:

‘THE MAN WHO OPENED LONDON’S ‘GHOST’ TUBE STATIONS’ READ AJIT CHAMBER’S STORY ON PAGE 34

THE CREDIBLE VOICE FOR THE SUSSEX BUSINESS COMMUNITY

Cover: Ajit Chambers, The Old London Underground Company www.theoldlondonundergroundcompany.com

Managing Director/Publisher: Lee Mansfield lee@lifemediagroup.co.uk 01323 819 007 Group Director: Simon Skinner simon@lifemediagroup.co.uk 01323 819 017 Operations Director: Clare Fermor clare@lifemediagroup.co.uk 01323 819 007 Title Manager: Jon Goodwin jon@sussexbusinessgroup.co.uk 01323 819 012 Commercial Manager Patrick McCreanor patrick@lifemediagroup.co.uk 01323 819 014 Editorial: Zoe Thomas zoe@lifemediagroup.co.uk 01323 819 011 Production Manager: Harriet Weston harriet@lifemediagroup.co.uk 01323 819 010 Production Designer: Amy Watson amy@lifemediagroup.co.uk 01323 819 018 Subscriptions: Linda Grace linda@lifemediagroup.co.uk 01323 819 015 Accounts: Amelia Wellings amelia@lifemediagroup.co.uk 01323 819 007 Published by Life Media Group, Unit1, Swan Barn Business Centre, Swan Barn Road, Hailsham, BN27 2BY Printed by Berforts 17 Burgess Road, Ivyhouse Lane Hastings, East Sussex, TN35 4NR 01424 722733 www.berforts.co.uk All material in this publication is strictly copyright and all rights reserved. Reproduction without permission is prohibited. The views expressed in Sussex Business Times Magazine do not necessarily represent the view of Life Media Group LTD. Every care is taken in compiling the contents but the publishers of Sussex Business Times Magazine assume no responsibility for any damage, loss or injury arising from the participation in any offers, competitions or advertisement contained within Sussex Business Times Magazine. All prices featured in Sussex Business Times Magazine are correct at the time of going to press.

Copyright Life Media Group LTD 2015 ©

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News

View the latest local and national business headlines.

Spending it

Must have wine and accessories to ensure you serve your wine with ease and style this summer.

Events

We take a look at the up and coming business events happening around Sussex in June.

Money Matters

Derek Evens, Director at Juno Wealth Management, offers advice for easing finance worries in retirement.

Training

Business Coach Rachel Stone discusses managing the poor performance of a member of staff.

Branding

Roy Stannard of Warren Creative reveals what it takes to create a successful, marketable brand.

Cover Feature - Ajit Chambers

SBT Catches up with Ajit Chambers; ‘The Man Who Opened London’s ‘Ghost’ Tube Stations.

Ask the Experts

Local Sussex business experts advise on relevant issues.

Conservatives

James Willis from Stevens Drake solicitors discusses changes expected to happen under the new Conservative government.

Chamber News

All the latest news and events from ACES.

Motoring

SBT’s Simon Skinner reviews a selection of shiny motors to make us all feel jealous.

Tried and Tested in Sussex

SBT’s Jenny Ardagh reviews Chapter 21 wine bar in Hailsham, while Zoe Thomas reviews afternoon tea at the Hilton in Brighton.

Made in Sussex

This month’s home grown hero is White Rock Theatre, Hastings.

For top designer paint brands, the finest and widest selection of wallpapers and a great range of furniture, lighting, blinds, shutters and soft furnishings, visit brewershome.co.uk You can also come to our new Eastbourne showroom and discuss your ideas with our experienced advisors.

Online at: brewershome.co.uk • In store at: Brewers, Birch Road, Eastbourne BN21 6PL www.sussexbusinesstimes.co.uk

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SBTLocal News #LocalBusinessWeek

The week of 18 - 24 May saw the launch of the 10th Local Business Week, a call for the UK public and government to support local independent businesses.

The #LocalBusinessWeek was used to encourage the sharing of advice and tips for indie traders.

A number of companies contributed to the discussion, including Liz Crampton from online booking agency 10to8, who said: “We work with small businesses every day and we know they struggle with promotion and marketing – which is why Local Business Week is a great way to raise awareness of all of the challenges and benefits of being involved in a local business.”

Award For Gatwick Accountancy Firm

Accountancy firm Baker Tilly, which has offices in Gatwick, has won a top national award for services to small businesses.

The firm was named Best Accountancy Firm for Smaller Companies at the annual Finance Director’s Excellence Awards which took place at the London Marriott Hotel in Grosvenor Square.

The award, which was presented to Baker Tilly for services to companies with turnovers of below £25m, was based on the responses to a satisfaction survey sent to more than 1700 finance directors in UK firms. Baker Tilly beat off stiff competition from rival firms by achieving a client satisfaction score of 8.9 out of 10.

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‘Insuring’ An Award-Winning Future Rapidly expanding Sussex insurance group Bennett Christmas has made it through to the finals of the prestigious British Insurance Awards.

The five-year-old business, based in Burgess Hill, has been shortlisted for Regional Broker of the Year. It is the second time the Group, which was formed by the merger of Bennett Dawes and Christmas Insurance in 2010, has been given national recognition in the highly competitive insurance market.

The company, which employs 32 people at its Sussex HQ, recently announced its ambition to grow the firm to £20million gross written premium (GWP) over the next three years.

It said expansion will be achieved through acquisition and organic growth in its various divisions, including broking, underwriting and a specialist department, BC Schemes, which builds bespoke insurance packages for specific sector needs.

The British Insurance Awards will be held at the Royal Albert Hall in July.

Growth Predicted For South East Businesses in London and the South East expect to grow their businesses by 4.8% this year – twice the average of their regional counterparts (2.3%) according to the latest Western Union Business Solutions International Trade Monitor (ITM).

The report reveals the quarterly economic confidence survey of more than 1,000 UK small and mediumsized enterprises (SMEs) engaged in international trade. Findings include: • SMEs remain confident in the UK economy despite current uncertainty around the outcome of the election.

• Businesses in London and the South East expect to grow their businesses by 4.8% this year – twice the average of their regional counterparts (2.3%).

• Better access to credit is a key issue for SMEs and London businesses

are reporting more difficulty in getting credit than those in other areas.

• SMEs say a simplified tax system is the top of their government policy wish list, followed by greater tax relief for exporters.

• More SMEs are looking beyond the Eurozone to China for market growth, with one in five (21%) SMEs now exporting to China, up from 15% in the previous quarter; with London businesses spending an additional 4.5 hours on international payment issues compared to those based in the regions.

Lloyds Bank Bolsters South Market With New Senior Appointment

Lloyds Bank Commercial Banking has appointed Rebecca Wicks as Relationship Director, and Gavin Potter as Business Development Director.

Both will play a leading role in delivering financial solutions to new customers in London and the South.

This expansion is part of the bank’s

on-going commitment to mid-market businesses, with annual turnover between £25-100million. Employing 4.2 million people across the country and having contributed £270 billion to the UK’s economy in 2014, medium sized businesses play a vital role in driving economic growth.

SBTLocal News Brighton Businesses go ‘Superfast’ Businesses in Brighton are taking advantage of a government voucher scheme that enables them to install superfast broadband.

Brighton is one of 50 cities around the UK to be eligible for the vouchers aimed at helping companies to grow and develop.

In addition to SMEs, registered charities, social enterprises and sole traders can all qualify for the Connection Vouchers scheme which offers up to £3000 per customer to install dedicated superfast circuits to their business.

Fraser Watson, Managing Director of Pescado, one of the

scheme’s approved suppliers, said: “The Connection Vouchers scheme is a fantastic opportunity for businesses to upgrade their broadband and gain real business benefits.

“A better broadband connection enables businesses to improve their services, enhance their customer experience and reduce software and hardware costs.”

In December, Chancellor George Osborne announced that the Government was making £40million available from April 2015 to March 2016 to help more cities roll out the Connection Vouchers scheme.

De La Warr Business Innovation Event Was ‘A Great Success’ Business people from across East Sussex gathered at the De La Warr Pavilion in Bexhill to learn how innovation, partnership working and good design drives success.

Around 50 people attended the Business Growth by Design event organised by the University of Brighton in partnership with business support service Locate East Sussex and sponsored by Marshall Tufflex.

A question and answer session evolved into an interesting discussion about business and innovation, followed by networking with drinks.

Philip Johnson said: “The event was a great success and thanks to the speakers for their thought-provoking presentations which sparked interesting discussions afterwards and gave attendees interesting ideas on ways to grow their business.”

Sussex Wine at Blackfriars

Commuters were invited to ‘wine-d’ down and prepare for the summer with a taste of Sussex wine or juice at Thameslink’s Blackfriars railway station on Wednesday 20 May. Sam Lear works for the Sussex Community Rail Partnership. He said: “With more and more people taking holidays at home we want to remind people how easy it can be to escape the frenetic buzz of London and pop to Sussex for a few days or just a few hours.

“In just over an hour by train you can be by the sea, and in even less time take in the Sussex countryside and farm land – plus you get to relax and enjoy the view on the way. We’ll be on hand with lots of ideas for days out or longer stays across the area and to show how easy it is to get there.”

The Community Rail Partnership is a not-for-profit organisation and will be on hand with 1066 Country Marketing, the South Downs National Park and Hastings Borough Council.

Sussex Wines Take Global Stage

English wine entries to the International Wine and Spirit Competition’s (IWSC) have increased by 70% year on year and medals for home grown wines are up an impressive 63% from 2014, smashing records in the competition’s 46 year history. This success is a tribute to the wines which have all undergone the IWSC’s rigorous judging process which includes a double blind tasting.

In total, a record breaking 80 medals were awarded to English wines. This year, three English wineries achieved coveted Gold medals, including the very first IWSC medal for an English still wine.

Sussex’s Nutbourne Vineyards came away with Gold.

The top winning English wines are: • Gold Outstanding: Gusbourne Blanc de Blancs 2007 LD, Gusbourne Estate, White Sparkling • Gold Outstanding: Gusbourne Blanc de Blancs 2010, Gusbourne Estate, White Sparkling • Gold: Nutbourne Sussex Reserve 2013, Nutbourne Vineyards, White Still • Gold: Gusbourne Rosé 2011, Gusbourne Estate, Rosé Sparkling • Gold: Black Dog Hill Classic Cuvee 2011, Black Dog Hill Vineyard, White Sparkling

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SBTLocal News £1.3 Billion Sussex Windfarm Investment Announced E.ON has announced its partnership with the Green Investment Bank, which will allow the building of the Rampion Offshore Wind Farm in Sussex.

The £1.3 billion installation will be situated 13km off the Sussex Coast and is believed to be a welcome boost to the emerging ‘clean, green and marine’ technologies sector, also boosting Newhaven’s overall regeneration, which is ‘a key priority’ according to Rob Blackman, leader of Lewes District Council.

Newhaven Port was selected after ‘rigorous assessment’ and is set to create up to 65 full-time, permanent jobs in the local area and will act as a ‘welcome boost’ to many local businesses.

Worthing-Based Jam Company Has The Taste Of Success Perfectly Preserved is a company based in Worthing which makes chutneys, jams, marmalades, curds and caramels. Launched just a year ago, the business has grown exponentially both locally and across the UK using mainly social media, and has just received the Small Business Award from Nick Brown, Business Expert on the Jeremy Vine Show.

The owner of Perfectly Preserved, Jaki Morris said: “It’s lovely to have won this award and I see it as a perfect opportunity to spread the word about my preserving business.”

Nick said he is: ‘delighted’ that Perfectly Preserved won the award.

Heath Veterinary Clinic Supports Local School’s Girls’ Science Initiative Staff at Heath Veterinary Clinic were delighted to welcome two pupils from Manor Field Primary School in Burgess Hill, along with school dog Bertie-Button.

The visit was arranged as part of Manor Field’s commitment to encouraging more girls to be confident in science, leading to greater numbers of girls eventually choosing a science-based career.

A recent study by the Organisation for Economic Cooperation and Development (OECD)

found that many girls lack the confidence to pursue highly paid careers in science, even though their examination results are frequently as good or better than those achieved by their male peers.

Heath Vets Practice Manager Sarah Solomon said: “We were delighted to be involved in — and fully support — Manor Field’s initiative to encourage girls to take up careers in science. It was a real pleasure to have Teagan and Tegan here to meet Emily and Rhian. Bertie-Button was of course beautifully behaved”.

Gett Expands into Brighton Having successfully launched in six UK cities, Gett is now available in Brighton.

Global taxi app Gett is the only premium on demand e-hail app that provides 24/7 UK customer care, bookings up to two weeks in advance and credit card payment. Gett also aims to provide the highest safety by confirming the driver’s name, photo and vehicle registration to users.

Working exclusively with Licensed Hackney Carriages and black cabs across the UK, Gett already recruits 1,000 new drivers each month, but now aims to push to recruit licensed black cab drivers in Brighton, and expand on their 7,000 drivers across the UK. Gett will be offering residents of

Brighton a free journey by gifting them £10 free credit for their first ride. To claim this £10 credit, simply download the Gett app, sign up and use the promo code: ‘BTN10’.

Licensed black cab and Hackney Carriage drivers can sign up here: https://gettaxi.me/driverhelp/signup/

Coast to Capital LEP Chief Executive Stands Down Coast to Capital LEP Chief Executive Ron Crank has announced that he will be retiring after four years at the organisation.

The LEP covers Brighton, Hove, Lewes, West Sussex, and the Gatwick Diamond Initiative. It aims to create

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economic growth in an innovative, enterprising and international business environment and manages millions of pounds of public investment in infrastructure and economic growth.

Colleagues have paid tribute to Mr Crank’s

contribution to the local economy over recent years: “Ron has steered us through some very challenging times and I thank him for all his work,” says LEP Chariman Tim Wates.

Former Chairman John Peel OBE, said: “He leaves a lasting legacy, with Coast to Capital in the best possible position to build on his achievements.”

SBTNational News EmployersOn Shopping Call Mobile For Tax To Breaks Top £53bn to By 2024 Give Staff ‘Living Wage’ According to the latest release of the Owner Managed Business (OMB) Barometer from Bank of Cyprus UK, 39% of owner managed businesses would like to see the new government provide tax breaks to enable them to pay their employees the ‘living wage’.

The research found that in the last quarter OMBs were increasingly confident about their business prospects, with 25% of OMBs stating they intend to hire more staff in the next 12 months, an increase from 19% in December 2014.

Commenting on the research, Tony Leahy of Bank of Cyprus UK said:

“The research shows there is a clear desire on the part of OMBs to ensure their employees are paid fairly, but it is often a big challenge for smaller businesses to pay higher wages.”

He continued: “The key themes of the recent election campaign have been a focus on maintaining the recent economic progress made in the UK whilst ensuring the benefits of this progress are more closely felt by working families. It therefore follows that by taking the requisite steps to help small businesses, our newlyelected government can go a long way to realising both of these key objectives.”

Brits Reveal Their Idea of ‘The Ultimate Office’

The perfect workplace is three miles from home, has ‘al fresco’ board meetings and a communal selection of fruit and snacks, a new study revealed.

A survey of 2,000 office employees asked to describe their ‘ultimate office’ found free tea and coffee doesn’t cut the mustard when it comes to keeping workers happy.

Demanding workers now expect floor-to-ceiling windows, personalised parking spaces and an on-site crèche.

A great view, music playing constantly and a high tech espresso machine also appeared, as well as hair-straighteners in the toilets.

In reality, four in ten employees reported that their current workplace hasn’t changed in years, with 21 per cent claiming that their office décor dates back as far as the ‘80s.

Kelly Hoppen Searches For ‘Passionpreneurs’

Kelly Hoppen MBE (multi-award winning interior designer and ex Dragon’s Den investor) is joining forces with direct selling business Amway UK Ltd to find Britain’s most inspiring business ‘Passionpreneur’.

The search for Britain’s Top Real Role Model is an annual competition that aims to support and celebrate entrepreneurship. The winner will receive a £5,000 cash investment for their business.

The competition is open to businessmen and women who have launched a commercial venture inspired

by a hobby, passion or interest of theirs.

From photography to upholstery, skydiving to painting – if a passion has become a viable commercial enterprise, trading and registered in the UK, Amway and Kelly want to hear more.

Kelly said: “Each year, lots of brave individuals take the bold leap to start up

British Workers Too Busy to Take Holiday A third (33%) of British workers said they did not take all of their annual leave allowance last year because their workload was too heavy to take the time off. While 13% said they felt they couldn’t take the time off and 4% were worried what their work would think if they took it.

These findings are uncovered in a major new YouGov survey of British workers’ attitudes to holiday and absence commissioned by the business information services company, Wolters

Kluwer in the UK. The right to paid holiday comes from the EU Working Time Directive. In the UK this amounts to 28 days (including bank holidays). The purpose of the Directive is to protect people’s health and safety as excessive working time is a major cause of stress, depression and illness.

Mike Allen, Managing Director at Wolters Kluwer’s UK HR solutions division, Croner, says: “This is a real cause for concern for employers.”

a business, so having an initiative that celebrates and acknowledges their determination gets my support”.

Britain’s Top Real Role Model officially launches by Amway UK on 9 June 2015 and applicants are invited to nominate themselves via www.btrrm2015.co.uk. The closing date is 7 August 2015. The winner will be announced on 7 September 2015.

M&S Finally In Black Marks & Spencer has reported its first rise in annual profit in four years.

The store said profits were up 6% on £623m made last year.

As a result, dividends have gone up by 6% to 18p. “We are a more capable business following a sustained period of investment in our infrastructure and in our people,” said Chairman Robert Swannell.

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Time To Un-wine-d

Must have wine and accessories to ensure you serve your wine with ease and style this summer

SAINT-LOUIS - OXYMORE WINE DECANTER Add geometric style to your dining table with this stunning Oxymore wine decanter from Saint-Louis. Perfect for both presenting and serving wine to your guests, this gorgeous decanter has a large bowl and slim neck. £485. www.amara.com

EVA SOLO SAUVIGNON BLANC WINE GLASS Stylish Eva Solo hand-blown white wine glass for white wines with a certain amount of body including Sauvignon Blanc and Chardonnay with stylish rim angled at 14 degrees. 30cl capacity. £26. www.occa-home.co.uk

SCHUG CARNEROS CHARDONNAY CASE OF 6 A rich and creamy Californian chardonnay with honeyed notes from the ageing oak, but also reminders of pears and guava. £102. www.marksandspencer.com

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LINLEY - SOMERSET CHAMPAGNE FLUTES SET OF 2

WICKER WINE CARRIER T344753W NATURAL Keep your picnic cool in this bag featuring an adjustable carry strap. It’s ideal for taking food and drinks on the go in the summertime. £25. www.marksandspencer.com

Let your glassware take centre stage with this Somerset set of two champagne flutes from Linley. With jewel-like elegance, these glasses are decorated with teardrop cuts which glimmer in the light and are made from the finest 24% lead crystal. £180. www.amara.com

ZEBAG SMART WINE CARRIER IN GREY ZeBag in grey is a unique wine bottle carrier which has many different uses.

It is practical and ergonomic as a bag and becomes a wine rack in one of its many configurations. £49.95. www.cuckooland.com/

HAITI WINE COOLER Haiti wine cooler. Nickel with antique silver finish. Perfect for keeping your favourite bottle of wine cool through the summer. £165. www.LuxDeco.com

CONTINO ESTATE RIOJA CASE OF 6 A rich and concentrated premium red Rioja with very ripe flavours of strawberry and raspberry, yet a mellow, rounded texture. £144. www.marksandspencer.com

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CAPRI - SET OF 2 WINE GLASS Beautiful, sparkling glassware adds the finishing touch to any table. Kelly Hoppen’s stunning Capri glassware, feature elegant stems and a graduated smoked taupe tint for a stylish design and refined finish. £25. www.kellyhoppen.com

WINE HIVE - BY TOBY HOWES Clever design enables this modestlysized piece ( only 58cm high ) to hold up to 36 bottles of your favourite wine! Made from solid oak, the Wine Hive can be a stand alone feature, stacked together to create a display piece or wall mounted as sculptural storage. £315. www.sableandox.co.uk

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COTEAUX DU LAYON BEAULIEU - CASE OF 6 A gloriously rich and complex sweet wine from the Loire Valley with delicate candied fruit aromas and a pure, fresh and balanced finish. £102. www.marksandspencer.com/

CHAMPAGNE BATH Silver-plated champagne bath with tan leather handles. Holds up to three bottles. Perfect for parties and family gatherings when one bottle of wine or champagne is simply not enough. £254.95. www.annabeljames.co.uk

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LINLEY - WINE BOTTLE STOPPER ROSEWOOD Ensure your wine stays at its best between servings with this rosewood wine bottle stopper from Linley. This stopper will fit all standard bottles of wine. £130. www.amara.com

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June

Business Events In Sussex About:

Sussex Pages Prestige XP Where: Hurstpierpoint College, College Lane, Hassocks, West Sussex, BN6 9JS When: August 14th, 12 - 5pm Cost: £45 per person plus VAT Book: www.sussexpages.com/networking-sussex/prestige-event-xp

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Business owners will have to brush up on their general knowledge and work together to win all their ‘cheeses’ in a live game of Trivial Pursuit.

As part of an innovative networking event they will have to pool their resources to complete a series of challenges. Once all five challenges are complete they have a central question to answer with the chance of winning a prize.

The game is part of a major networking event to get business owners interacting and exchanging information and ideas with each other.

Organiser Sonny Cutting said: “We want the event to be different, for people to realise it isn’t your traditional stuffy networking day and that you can have fun and promote your business at the same time.

“We believe, by introducing a fun element, people will get more out of our event, break down some barriers and make some new and exciting contacts.”

Sussex Events & Networking

2015 Brighton and Hove Business Awards (Open For Entries)

Portsmouth Business School Postgraduate & Part-time Study Open Evening

About:

When: 4th September 2015 Where: All Saints Church in Hove To enter and find out more about the various categories, visit www.bahba.co.uk.

Deadline: 26 June

The Brighton and Hove Business Awards 2015 is now open and businesses have until Friday 26 June to submit up to three entries.

Back for the tenth year, the BAHBAs are the biggest celebration of business success in Brighton.

The Awards will be chaired by the Editor of The Argus, Mike Gilson who commented: “The standard of entries reflects the fantastic achievements of local businesses and these excellent awards are an annual chance to celebrate that.

The judges will be looking for companies and organisations that really capture the spirit of Brighton and Hove.

It is worth noting that Innovation and leadership are considered more important than size or revenue.

The Business Matters Awards 2015

About: The 2015 Business Matters Awards provides a platform to recognise, reward and celebrate all the successful businesses and professional individuals we have in our area.

The awards are now in their 4th year. Judging will be undertaken by an independent panel of judges representing the business community.

The winners of these awards will be announced at a gala black tie dinner at the Hilton London Gatwick hotel in Crawley.

About:

The University of Portsmouth’s consistently high student satisfaction scores in the National Student Survey and ranking in the top 2% of world universities by The Times Higher Education World University Rankings makes it an ideal choice for professionals wanting to enhance their professional development at any stage of their career. If you are interested in developing your business and managerial expertise please come along to our open evening on 30th June. To register visit www. showyoumeanbusiness.com

Where Portsmouth Business School When 30th June 2015, 5pm Book www.showyoumeanbusiness.com Where Hilton London Gatwick When July 3, 2015 @ 6:30 pm – July 4, 2015 @ 12:00 am Book susie.marshall@jpress.co.uk Call: 01243 534148 / 07908 715613

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Events

Is Energy Efficiency Still a Priority?

It’s time to ask what businesses want and need from legislation in terms of energy efficiency So just when we were getting our Eco heads around energy policy, they go and Show have an election and all bets are off. The new government has its mandate and we can expect to see a lot of changes in subsidies and support. Clearly they mean business; Amber Rudd, Hastings’ MP and the new Secretary of State for Climate Change has wasted no time in getting her team to work on plans to legislate to remove onshore wind subsidies within the year, although there is some debate as to how significant that crowd-pleasing move will be in real terms. However, the government can’t legislate away our binding 2020 emissions targets, and it cannot legislate away the crying need for businesses to cap their energy costs. So just what does business want and need from the current administration?

No matter which way you voted on May 7, there is some comfort in knowing that we have at least one clear green voice in Parliament, that of the member for Brighton Pavilion, Caroline Lucas, to keep sustainability on the front burner. She is also ideally placed to chair a panel on The Future of Energy Efficiency that will be hosted at The Eco Technology Show on Friday 12th June at the American Express Stadium.

She will be joined by a panel of energy efficiency experts including Matthew Farrow, Executive Director of the Environmental Industries Commission, the voice of the UK’s environmental technologies and services sector. It has a focus on how to secure future economic

growth and jobs at a time when current growth is already putting severe pressure on our natural resources and ecosystems, and Mr Farrow will discuss the key policies needed, including policy recommendations which he believes involve little of no public cost.

“The push for growth – not least to reduce the deficit – and the desire to build more homes, modernise our transport systems, and upgrade our energy infrastructure means that pressures on our natural resources will get even greater over the next five years.

Imagination, innovation and politics will be needed to manage this dilemma,” he says.

Also on the platform will be Christoph Harwood, Director of environmental finance specialists Marksman Consulting, Mike Walker from the Sustainable Energy Using Products Team at DECC and Alex

“Imagination, innovation and politics will be needed to manage this dilemma”

Hunt, Partner of The Green Building Partnership.

Alex represents the ‘sharp end’. The Green Building Partnership is a Cooperative of companies based in Brighton & Hove whose principle aim is to make Brighton and Hove an exemplar green building city by providing professional building refurbishment services. The partnership comprises architects, sustainable building consultants, code for sustainable homes assessors, SAP assessors, mathematical modellers, project managers and energy consultants to achieve the greatest all round set of skills for any energy efficiency project.

Starting on Friday 12th June at 2:50pm this one-hour panel discussion is just one of over 70 free keynotes, panels and talks spread across the three seminar areas throughout the show. The full talk schedule for Thursday and Friday is available at www.ecotechnologyshow. co.uk where you can also pre-register for fast track entry to the event. www.ecotechnologyshow.co.uk

www.ecotechnologyshow.co.uk

16 www.sussexbusinesstimes.co.uk

www.sussexbusinesstimes.co.uk 17

Money Matters

5

Key Concerns for Retirees

Derek Evens, Director at Juno Wealth Management, offers advice for easing finance worries in retirement

18 www.sussexbusinesstimes.co.uk

Money Matters

Are you relishing the arrival of your Financial retirement, whenever it may be due?

Advice A recent survey from Aegon found that whilst people continued to have positive aspirations for retirement, there was nevertheless a widespread lack of confidence that retirement would actually deliver.

With careful planning though, you can address all of your potential concerns and ensure you are ready for a happy and productive retirement. Below, we look at some of the most common retirement worries and how they can be mitigated by having one eye on the detail.

1

Will I have enough funds to last throughout my retirement?

The best financial advice and careful planning is absolutely key here, especially in light of the far-reaching Pensions Reforms that come into force from 6th April. Having greater control over your pension means yet more serious decisions to make. New retirees are faced with a complex range of choices as it is, often having several pension pots to juggle and likely scenarios to plan for.

Not all pension providers are intending to adopt the new flexibilities and transferring to new plans can take weeks, so carefully working out what you have and what you want to do with it is key.

2

What if my health fails?

Your health is paramount to enjoying a good quality of life. Private health insurance schemes can often give peace of mind, but choosing the wrong one can be costly. A recent study found that one in four of us will require care in later years and the cost can be astronomical (1 in 10 of us will incur costs over £100k). The Government’s new care capping rules for 2016 will also have an impact. Preparing

www.sussexbusinesstimes.co.uk 19

a

Money Matters

for and thoroughly planning for the worst whilst enjoying the best of your retirement is both prudent and very possible.

3

Will I get bored and lonely?

Retirement should be the time we get to do those things we have always dreamed of. But if you haven’t settled on a bucket list and are worrying about stagnating in your leisure days, why not retire in a staged manner, cutting down hours to part-time as you gradually accustom yourself to the change? Many retirees favour this approach as it keeps them mentally and physically active, they continue to feel useful and the income is always handy for those future plans!

4

I might be fleeced by a scam artist!

The most radical change to the pensions industry in a generation has unfortunately spawned a number of opportunists out

• “An increased number of unregulated investment firms are actively pursuing over 55’s and their newly free pension savings” to fleece savers. An increased number of unregulated investment firms are actively pursuing over 55’s and their newly free pension savings. High-earning professionals, you may be surprised to learn, are the most likely to fall victim.

Always make certain that the firm you are dealing with is regulated by the FCA and get in touch with the regulator directly if you are uncertain.

5

The Unexpected

Everyone fears the unknown and no matter how sensible we are and how much preparation we do, we cannot plan

20 www.sussexbusinesstimes.co.uk

for every eventuality. The recent financial crisis, for example, dented the confidence of many. The only sensible approach is to make sure that your investment portfolio has a balance of risk appropriate to your own approach. Having your finances in order and having someone to turn to for financial advice at difficult times is priceless.

Juno Wealth Management ww.junowealth.co.uk

•

•

apprenticeships.gov.uk

Why am I so good for business?

Because I’m an apprentice!

• My skills meet the needs of my employer • I improve the bottom line • I’m great PR because customers like apprentices too!

The You’re Hired East Sussex apprenticeship campaign is looking for 500 employers and 500 ‘work ready’ young people – just like me.

Find out more.

If you’d like support from a local training provider If you would like to take part in our Ask regarding apprenticeships, the Experts panel please contact Zoe please call the National Thomas on: 01323 819 011 or Apprenticeship Service zoe@lifemediagroup.co.uk on 0800 0150 600.

Jemma McCarthy, Hairdressing Apprentice & Wayne Robertson, Owner of Concept Hairdressing, Stone Cross, East Sussex

www.sussexbusinesstimes.co.uk 21

BAT OFF

STATIC POSTURE WITH

DESKRITE

SIT/STAND DESKING ACTIVE WORKING It’s a fact that sitting down all day is bad for us.

Movement and postural changes are vital to maintaining optimum health and wellbeing. At Posturite, we recommend a mixture of sitting and standing - we call it Active Working.

There is now a wealth of research available that spells out just how many risks there are from being sedentary, and how our health could benefit if we move more throughout the day.

A FEW OF THE HEALTH BENEFITS: Reduced risk of diabetes, high blood pressure and cardiovascular disease Burning more calories per hour standing, leading to reduced risk of obesity Improved circulation and increased heart rate You can trial our DeskRite range at any time.

Simply visit posturite.co.uk or call 0845 345 0010 for more information.

WWW.POSTURITE.CO.UK #ACTIVEWORKING 22 www.sussexbusinesstimes.co.uk

Maintaining a comfortable, healthy, motivated and productive workforce is something that all businesses strive for. As the workplace evolves, so too do the needs of our staff.

At Posturite, it’s our mission help clients reduce absenteeism, increase productivity and staff retention, and comply with their health & safety obligations.

We do this through the provision of innovative workplace products and a cohesive range of health and wellbeing services.

Money Matters

Patent Box Two Years On

Mark Chapmen of Knill James discusses tax breaks for innovative products The UK Patent Box tax regime came Financial into force on 1 April Advice 2013 and by 2017 will allow a 10% rate of corporation tax to be applied to profits earned from patented innovations and certain other Intellectual Property (IP) rights. With the current rate of UK corporation tax standing at 20% the incentive for participating in the scheme is obvious.

Taken with the established and highly popular Research & Development (R&D) regime the introduction of Patent Box represents an attempt by the Government to open the UK to high-value businesses through a highly competitive tax regime that supports IP from initial concept to commercialisation. HM Revenue & Customs have estimated that the scheme will cost the Treasury some £1.1 billion in tax foregone by 2019 so the authorities must see massive potential for attracting overseas capital to the UK. GlaxoSmithKline have cited Patent Box as the reason behind additional UK investment of £500m in UK manufacturing with the creation of 1,000 new jobs but how has take-up been amongst the SME sector and

particularly in the south east? Recent studies have shown that there is a knowledge gap between SME’s and multinationals when it comes to patenting and across the whole of the UK there are traditionally fewer patent applications than in equivalent European sectors.

Businesses in the south east are however more inclined to apply for a patent than those elsewhere in the UK. A number of reasons have been given for this: • The perceived cost of enforcing a patent if infringed • The view that it exposes IP to mimicking by competitors • The perception that patenting is really only appropriate to the pharmaceutical & IT sectors • The belief that applying for a patent is expensive.

Some of these are legitimate concerns but should be measured against the potential cash benefits that the Patent Box regime can bring.

There is a concern that the shelf life for the relief could be limited. The incentive has been attacked through the OECD as competitively ‘harmful’ in attracting IP away from the jurisdiction of origin.

The UK has had to bow to international pressure to restrict the regime to the exploitation of IP that has been already

been through the R&D tax incentive regime.

As part of the agreement, all countries with similar patent box arrangements will close their existing regimes to new entrants by June 2016 and abolish them

by June 2021. The Treasury said that in line with normal policy, it would consult on the required legal changes.

Whether any replacement scheme will be as attractive as the existing one remains to be seen. So if tax certainty is what a company needs, it may now be time to give serious thought to signing up to the regime.

www.sussexbusinesstimes.co.uk 23

Corporate Law

How Early Stage Businesses Can Plug the Funding Gap

Jonathan Snade, Corporate Law Partner at Thomas Eggar LLP discusses ways to raise finance

The current investment environment Traditionally early stage businesses, especially start ups, have struggled to raise finance to support the launch and initial development of their business.

Particularly in the wake of the financial crisis some 6 years ago, small business banks have been reluctant to lend funds to unproven businesses. Similarly, without some business traction or proof of concept, venture capital funds have tended to avoid investing in early stage companies, preferring instead to focus on investment opportunities in later stage companies and investing in ‘Series A’ rounds (being investment rounds in the £1m range) where the companies seeking the funds have a more ascertainable (and solid) valuation. New businesses seeking their first £10,000, £50,000, or £200,000, have found it hard to access those amounts. However, the investment landscape for start-ups and early stage businesses has been changing over more recent years.

and £20,000) in exchange for shares (often around 5-6%) and also provide mentorship for a short period of time (3-6 months).

Incubators generally tend to look for larger equity stakes (c.10-12%), bring in external management expertise and also provide office space, training and access to other investors.

• Crowd funding: Crowd funding investment platforms help companies raise funds from large numbers of individual investors, who each might invest anything from £10 to thousands of pounds.

Law

Tax incentives available to investors Tax incentive schemes such as the Seed Enterprise Investment Scheme (SEIS) have helped to drive forward angel investing in the UK and encourage angel investment in earlier stage companies. Angel investing itself is nothing new. However, the generous tax benefits offered under SEIS (which include a 50% rebate to an individual investor from HMRC on amounts invested by him/her into a qualifying company) have applied since April 2012 and have resulted in over £80 million being invested in early stage companies since then. Clearly this is very attractive to an angel investor – whose investment in a high risk, unproven business is derisked by 50%.

24 www.sussexbusinesstimes.co.uk

“In the wake of the financial crisis some 6 years ago, small business banks have been reluctant to lend funds to unproven businesses” Alternative funding options available Another trend in the early stage business landscape has been the rise in alternative funding options. For example: • Grants: There are a myriad of government and other grant schemes (e.g. via Innovate UK, IC Tomorrow, Nominet). High application levels often means they are run via a competition with strict eligibility criteria and deadlines.

• Start-up loans: Start-up business loans are often backed by the government, have low interest rates (approximately 5%-6%) and repayment terms of one to five years. Business founders may need to give personal guarantees to secure such loans.

• Incubators and accelerators: Accelerators tend to offer a limited investment (typically between £15,000

How the profile of investors has evolved With particular reference to crowd-funding, the profile of a business investor has changed significantly. The new face of the modern business investment world involves more and more people pooling small amounts of disposable cash into start-ups. This is being driven by various factors, including: • the very accessibility of investment opportunities through crowd-funding platforms • a rise in the general entrepreneurial culture in the UK • a desire of people to diversify their investment portfolios and take advantage of the tax advantages (SEIS).

Perhaps as a result of the growth in angel investing (and through crowd-funding platforms in particular) venture capital firms have become alert to the investment opportunities in fast growing businesses.

A current trend is the emergence of institutional investors targeting specifically much smaller investment opportunities in earlier stage businesses.

Whatever a business’s size or funding requirements, directors and founders should not underestimate the time and effort needed to invest in the process, or the stress and distraction it will cause.

Investing in professional advisers could help share the load.

Over 2500 businesses helped in nine months Word is definitely getting around and the Business Support Navigator project has gone from strength to strength, helping over 2500 businesses to date

Is your organisation a start-up, established business Coast to or social enterprise?

Capital If you are interested in growing or looking to become more sustainable, this service will benefit you. Whether you are in an urban, rural or semi-rural location, from Peacehaven to Chichester and from the coast to Gatwick/Crawley and Croydon, you all are eligible.

The Scheme has been operating for almost a year now, signposting local businesses towards grants, funding and guidance available locally or nationally.

The project is supported by the Regional Growth Fund, managed by Coast to Capital and delivered on behalf of the Greater Brighton City Region. A team of dedicated Business Navigators act as a sounding board and source of information and guidance. The service is based in the following areas: Brighton & Hove and Lewes, Worthing & Adur, Chichester and Mid Sussex and Croydon and East Surrey.

Hundreds of businesses have accessed funding, support or advice they might not otherwise have known about with help from the Navigator team. They have already helped these businesses: Claire Wallace Wedding Hair and Makeup Claire runs a mobile/freelance wedding hair and makeup service, with a team of professionally qualified hairdressers and makeup artists who will travel to almost any location. Claire was looking to expand the business and as luck would have it, sat opposite the Brighton & Hove and Lewes Navigator at a networking meeting.

With their guidance, Claire secured an initial £2k in Growth Vouchers. She now has weekly meetings with a business mentor, focusing on strategy, targets and

implementation. She says: “I had a really good business model that I knew could grow. It just needed a stable foundation including putting the right processes into place.

She adds: “The Navigator scheme was really helpful and has given me loads of useful information. I wouldn’t have known about the Government’s Growth Voucher Scheme otherwise. I’ll definitely be going back for further guidance.”

IMPROBIZ Pulborough-based IMPROBIZ offers organisations, their leaders and teams advice, coaching, training and business development support.

IMPROBIZ Director Alan Edmonds founded the company in 2008. He had been aware of the Business Navigator Scheme since its inception, as he is heavily involved in the Chichester Chamber of Commerce.

One of IMPROBIZ’s services is to assist clients in accessing funding or grants that may be available to businesses. Yet it can be difficult to navigate the over 150 different funding and advisory initiatives around. Alan is keenly aware of this, as he needs to keep up to date with the latest developments to give the best advice to his clients. He says, “It is difficult for businesses to keep up with all the avenues for funding and support. Even I find it confusing and I am closer to the providers and sources of information than my clients.”

Alan’s experience of the scheme has been very positive. He adds: “Having a single point of contact through the scheme is very advantageous, and it has provided fantastic help and support.”

in the south of England. Cuts to funding, however, mean the Worthing Symphony Society must find new ways to keep the music playing. Society Treasurer, John Gander recently discovered the Business Navigator Scheme.

John says: “With guidance from the Scheme, we have not only been building valuable relationships with funding bodies such as the Arts Council, but we have also been introduced to several local businesses which may be interested in sponsoring the Orchestra.”

He adds: “Business can’t exist without culture, and vice versa. The Navigator Scheme has been extremely helpful in supporting us to make those links, which will ultimately keep the Orchestra alive.”

Worthing Symphony Orchestra Worthing Symphony Orchestra has been part of the town’s cultural landscape since 1926, and is widely regarded as one of the finest professional orchestras

Call 01403 333840 to be put in touch with a Business Support Navigator in your area or see http:// www.c2cbusiness.org.uk/ for more information.

www.c2cbusiness.org.uk

www.sussexbusinesstimes.co.uk 25

Photography Des Blenkinsopp © www.geograph.org.uk/photo/3130634

Popping To The Shops Pop-up shops, once the preserve of charity Christmas card and discount book retailers, are an increasingly common sight on the High Street, giving first time retailers an opportunity to test the market and landlords new tenants

Following the launch of Brighton’s new dedicated ‘pop-up Insight estate agency’, We Are Pop Up, Nick Leavey, Coffin Mew’s Head of Commercial Property and its Brighton office outlines some of the benefits and pitfalls.

Landlords Empty units cost money, particularly given liability for non domestic business rates after three months’ vacancy. A tenant, even for a short period of time, will generate income. It is also entirely possible that a pop-up retailer may decide to take a much longer lease after testing the water.

For those larger and institutional landlords operating shopping centres and retail destinations, pop-up shops can provide added interest and increase footfall.

However, do take care. The administrative burden and costs associated with frequently changing tenants will increase. Inexperienced tenants will require more handholding when compared to established retailers.

Particular care will need to be given to the lease used with pop-up retailers. A standard lease is too long and complex for a short-term retailer. If as a landlord you see a large number of pop-up retailers it may be appropriate to create a bespoke suite of documents that allow

“landlords operating a shopping centres and retail destinations popup shops can provide added interest and increase footfall” the speedy turnaround of tenants whilst protecting your position. Be sure that you do not inadvertently allow a popup tenant security of tenure, giving the retailer the automatic right to renew the lease if their venture is a success.

Retailers Pop-up shops allow first time retailers to test the market before taking the full plunge and a long lease. They are also

increasingly used by luxury brands, creating a unique retail experience.

Rents are generally fixed for the term of your stay and will often include rates and utilities charges. If the retail venture doesn’t work as envisaged only a limited investment will be lost.

Here is our checklist for pop-up retailers: • What kind of lease are you being offered? Does it require a simple flat weekly rent, or does the landlord seek a percentage of turnover?

• Does your lease include service charges, rates and utilities – these can prove expensive add ons • What does the lease say about returning the property when you move out? Are you required to return it in a clean and tidy condition or are you liable for all wants of repair, which could again be costly?

• If considering a mobile unit or pop-up restaurant you will need to check local planning and licensing regulations.

• Are you being asked to provide personal guarantees? Make sure that you fully understand the extent of your liabilities.

Contact us on: 0333 000 0122

26 www.sussexbusinesstimes.co.uk

Photography Gilda © www.flickr.com/photos/79823494@N00

Photography Mac Morrison © www.flickr.com/photos/57453523@N00

Commercial Property

Opposite: Boxpark, Shoreditch, the world’s first pop-up mall!

Above: Baracuta pop-up shop in London Right: Marmite pop-up shop in London Below: Boxpark, Shoreditch

Photography JasonParis © www.flickr.com/photos/jasonparis/

Nick Leavey is a Partner based in Brighton and head of Coffin Mew’s Commercial Property team. He can be reached on 0333 000 0122 or email: nickleavey@coffinmew.co.uk For more information contact us: Coffin Mew Solicitors 3rd Floor, Queensberry House 106 Queens Road, Brighton BN1 3XF T: 0333 000 0122 www.coffinmew.co.uk

www.coffinmew.co.uk

www.sussexbusinesstimes.co.uk 27

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the 3 Peaks Challenge in aid of the Spinal Injuries Association - here’s how it went...

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If you read our article in last month’s edition, you’ll already know Focus that the Griffith Smith Farrington Webb team are taking on the 3 Peaks Challenge this August in aid of the Spinal Injuries Association (SIA) We decided to become a corporate partner of SIA at the beginning of this year and we were granted Silver Partnership status.

The reason for linking ourselves to this charity is because every eight hours someone in the UK is told that they will never walk again due to damage to their spinal cord. It could happen to any one of us, at any time, as a result of an accident or illness.

A little bit about us; we are a leading Sussex law firm committed to achieving our clients’ goals and exceeding their expectations. We have built an enviable reputation for our expertise across a wide range of legal services for businesses and ns@fresh-clean.co.uk individuals, advising clients locally and nationally since 1881.

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On Sunday 17 May we completed our first group training session and survived!

We met at Clayton Recreation Ground and began the walk to our half way point at the Half Moon pub in Plumpton. We all started with smiles on our faces, as you can see from our team shot, but this soon changed!

Adrian Bell, one of our team members, had pre-planned our route and took us up some very steep climbs, which some of the team found challenging. It certainly made us realise the magnitude of our challenge, however, the team all rallied around each other and we quickly realised that this team spirit will be key to us completing the challenge in August.

We had a mini pit stop at the Half Moon pub and some of the team even had a quick tipple before the return journey!

The team made it back safe and sound in just under four hours and we managed to cover 11 miles over some very hilly terrain. Our expert walker, Adrian Bell, was pretty pleased!!

However, we have all realised that extra

preparing for our next team walk in June – watch this space for our next update!

We have now raised nearly £7,000 and we would like to thank all of our sponsors so far for their generous donations. www.gsfwsolicitors.co.uk/thank-youto-our-3-peaks-sponsors.

Mount Road Eastbourne BN20 7HZ Telephone 01323 720643 We are hoping to reach £10,000 and Email: sales.office@hydrohotel.com Web: www.hydrohotel.com if you would like to sponsor our

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www.sussexbusinesstimes.co.uk 29

A Leader’s Biggest Headache

Business Coach Rachel Stone discusses managing the poor performance of a member of staff When working with organisations Training to train leaders, the single biggest challenge many face is when people’s work is not as good as it should be.

Have you ever had that sinking feeling that you need to discuss someone’s work with them and you know it’s going to be tough, or you feel it’s a waste of time?

When there is an issue that needs to be explored around a person’s performance here’s a really great rule to remember. In Stephen Covey’s world famous book ‘Seven Habits of Highly Effective People’, he wrote that the fifth habit is to: “Seek first to understand and then to be understood.”

If I could choose a superpower to use with leaders to ensure they could improve their personal effectiveness, it would be to embed this skill in all leaders (well in everyone, actually, it could well end war on earth!)

Covey is basically saying listen twice as hard as you speak. It makes sense actually; we have two ears but only one mouth!

It’s also important to realise that in a communication exchange, the sender will also become a receiver as the other person feeds back.

30 www.sussexbusinesstimes.co.uk

Most people work towards getting that sensation of satisfaction of knowing they have done well, been approved of, been accepted, achieved something worthwhile and of value. They need to feel a sense of worth. Employers need to be sure to enable people to reach this.

There are a few people for whom this is not true. But it is rare. It depends on their commitment and competence, but that’s another topic in itself!

Here’s the important part: people need feedback. They need to be sure that they are doing well. They need to know how to do well if they are not managing that.

They can’t get a sense of worth without feedback or without knowing how to improve. That’s the leader’s job. It’s all about the feedback! This is one of the single most important skills a manager or leader needs to develop.

On the understanding that nearly every single person comes to work to go home at the end of the day knowing they feel good about themselves because they have done a good job, then

by helping people to do a better job, you get a win-win situation. However, many leaders can’t face this aspect of leadership.

Leaders need to firstly think carefully about how easy they have made it for employees to understand the connection between what the organisation wants overall and what they do as a part of that.

They then need to clearly communicate what this work is and how well to do it and how it will be measured.

In a nutshell, leaders and managers need to be able to give feedback that will help the employee find a way to feel good about themselves.

Training

Top Tips

1 3 2 5 6 8 Location is important - in private is best

Be open to learning about their work

Remember it is about the performance, not the person, so deal with facts, not feelings

4 7 9

Let the employee own the solution – what will they do to change the situation?

Investigate - ask questions - listen when looking at performance, look for evidence

Listen first and talk second

Timing is crucial – use your skill to judge when a good time is (not just before home time)

Accept feedback too

Make notes and set a review date

If you would like more information please call Rachel on 07545217966 or email rachel@bespoketrainingeastbourne. com. Don’t miss the special offer available for the forthcoming conference ‘Leadership that gets results’. Only 40 places available so to secure yours and the early bird freebies email conference@bespoketrainingeastbourne.com.

See advert for more details.

Leadership that gets results!

Tuesday 20th October

9.30: Key note speech Professor Damian Hughes ‘The Psychology of High Performance’ 11.00: Rachel Stone Transformational Leadership ‘Making an Impact’ 12.30: Lunch 13.15: Workshop: Rachel Stone ‘Coaching for Performance’ 17.30: Close

Day 2

Day 1

Conference at the Grand Hotel, Eastbourne

Wednesday 21st October

9.30: Key note speech Michael Ogilvie ‘Leadership for Profit’ 11.00: Simon Teague ‘The Day Your Team Becomes Unstoppable’ 12.30: Lunch 13.15: Rachel Stone ‘The Inspirational Leader’ 15.00: Claire Carpenter ‘Powerful Communication Skills’ 17.30: Close

DAY DELEGATE Day 1 or 2 Lunch included £397 PLUS VAT

Professor Damian Hughes is the author of six best-selling books, including ‘Liquid Thinking’ which takes the psychological methods used by great achievers and shows how you can adopt them into your own life and business.

CONFERENCE DELEGATE Days 1&2 Lunch included £657 PLUS VAT

Michael Ogilvie is Director of OBC Accountants, a Master Practitioner of NLP, the founder of ‘The Association’, Director and current President of the ‘Professional Speaking Association’. He talks about how it is important to introduce a ‘Profit Culture’ into a business for long term growth in profitability.

WHOLE PACKAGE DELEGATE Overnight Stay (20th) inc.Breakfast & Lunches £747 PLUS VAT

All delegates will be guaranteed a free follow up webinar with Mike Ogilvie and Rachel Stone plus a video of the key note speakers.

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Limited to only 40 places BOOK BY JULY 1st and save £50 on your booking and receive a FREE COPY of ‘The Ultimate Leadership Guide: Secrets to Success’

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Claire Carpenter is the 2014 winner of the prestigious 'The Speaker Factor' award, a competition run by the Professional Speaking Association. She is a public speaking coach.

Her speciality is helping business people to deliver powerful and persuasive presentations, which inspire and motivate their audiences.

Rachel Stone is an award winning Business Coach and Leadership Trainer who is appointed by the ‘Growth Accelerator’ and approved to provide coaching and training for rapid growth businesses.

www.sussexbusinesstimes.co.uk 31

Boost your career prospects Central Sussex College offers new fast track training programmes

Making the decision to retrain or invest in skills can be a Advertorial difficult one, especially when budgets are tight and time is precious. However, the increasing demand for skilled workers across all sectors in the UK has encouraged many people to enhance their qualifications or retrain in order to progress within their chosen profession or to pursue their dream career.

New fast-track training in trades To help boost skills in the South East, Central Sussex College, based in Crawley, West Sussex has developed new fast-track training programmes in plumbing and electrical installation, in addition to the comprehensive range of work-related courses already available.

It is now possible to qualify quicker than ever and gain an accredited City and Guilds qualification in only 6-12 months.

Get professional Individuals at the beginning of their professional career, or those looking to progress in their chosen career, can improve their prospects and earnings potential with a professional course from the College’s broad programme.

Professional courses include qualifications in accounting, management, personnel and procurement and supply, to name a few.

The College also offers a wide range of courses suitable for individuals looking to change direction and pursue a career in teaching or health-care. Access courses prepare learners for further study whilst equipping them with the skills and qualifications needed to get a head start in a new career.

Help with training costs Professionals over the age of 24, who are interested in enhancing their qualifications or retraining but are worried about the cost, may be eligible for an Advanced

Learning Loan to help with financing courses at Level 3 and above, with nothing to pay back until they’re earning over £21,000 a year.

For more information about professional course and the 24+ Advanced Learning Loan, visit www.centralsussex.ac.uk/24plus or call Central Sussex College’s Admissions Team on 01293 442201/205/206.

24+ Advanced Learning Loan

Looking for a new career?

Change direction with an Advanced Learning Loan Apply for help with training costs if you're over 24 and joining a Level 3* course: • New fast-track plumbing or electrical training gain an accredited City & Guilds qualification in 6 months • Access to Higher Education prepare to study and work in teaching or health-care • Professional qualifications in accounting, HR or procurement and supply chain * If you move onto higher education the loan is written off

32 www.sussexbusinesstimes.co.uk

01293 442201/205/206

centralsussex.ac.uk/24plus

MSc Project Management

Marek Kotas, 53, is studying fulltime for his MSc in Project Management at Portsmouth Business School “I used to work in project management but I took voluntary Advertorial redundancy in order to start my own bathroom installation business. Sadly, the company did not survive the credit crunch and recession, but when I tried to get back into my previous line of work I found that my skills were out-of-date.

“I enrolled on this course to give me the qualifications to get back into project management or a related discipline and to allow me to stand out in the job market.

“Project management is all about people, time and risks, assessing what might delay or derail a project.

“We all project manage our own lives all the time, but advanced project management skills are needed in managing complex projects with lots of people and complicated timescales which contractors need to adhere to, for example. It’s about juggling different priorities and finding a way through

sometimes competing interests to ensure the final project is delivered on time and on budget.

“I’ve worked on small and large projects and the skills needed are the same whether the project involves six people or 100 people.

“I already lived in Southsea so deciding to study at the University of Portsmouth was the obvious choice.

“It’s early days but I am very impressed with the quality of the lecturers. They are knowledgeable but, more importantly, they are engaging. So far I haven’t come across anything I don’t enjoy. I even enjoy the assignments in a masochistic sort of way.

“Generally the assignments are the most difficult part of the course. My advice to others thinking of doing postgraduate study is to study fulltime if you can and to start your assignments as soon as you get them. You want to aim high in terms of getting the best grade you can and the sooner you start work on assignments the better your chance is of doing well.”

A new project to manage: Marek Kotas

Marek started his course in September last year and will finish in September 2015.

Portsmouth Business School holds regular postgraduate information events where you can meet lecturers and discuss courses.

Please visit www.showyou meanbusiness.com for details.

You’re a professional – so prove it Project Manager

HR Practitioner

Whether you are responsible for projects, HR, marketing, risk management or have ambitions for a top-level executive role, Portsmouth Business School offers part-time and professionally recognised postgraduate programmes for busy working people.

A first degree may not be essential, as long as you have the right attitude and work experience which will have prepared you to succeed. You’ve nothing to lose and everything to gain, so come along to our next open evening – for details please visit www.showyoumeanbusiness.com.

Sales Manager

Head of Programme Transformation

We’ve got our credentials – have you got yours?

www.sussexbusinesstimes.co.uk 33

T: +44 (0)23 9284 2991 E: pbs-studentrecruitment@port.ac.uk W: www.port.ac.uk/pbscourses

Branding

Brand Craft.

Brand Clever.

Roy Stannard of Warren Creative reveals what it takes to create a successful, marketable brand

“Life doesn’t stand still for your customers, so your brand has to evolve constantly to keep them engaged”

34 www.sussexbusinesstimes.co.uk

A brand is not a logo, product or Branding promise, it’s about the experiences you have with a company, and in today’s competitive world, a strong brand is a necessity. It is important to lavish the same depth of thought, time, skill and attention to detail on your brand as you do on your products and services.

That way, when the customer encounters your brand, they truly understand what they’re buying into. At Warren Creative we call it ‘brandcraft’ – because as brandmakers we use our creative and strategic skills to hone, manage and deliver your core brand values to your target audience.

Of course, no two companies or brands are the same and the solutions should always be specific to each company’s needs and objectives.

You should take a holistic approach and truthfully and objectively identify and measure your unique position, proposition and personality within your market sector and pull in data from Google Analytics together with confidential customer and staff feedback. You might be surprised by the results.

Life doesn’t stand still for your customers, so your brand has to evolve constantly to keep them engaged. Firstly, you must develop a strategy to ensure your brand stays true to its values, moves in the right direction – and carries your customers with it.

Great brands connect with their audience on many levels. You need to define, then communicate, the unique

benefits and experiences your brand brings to your consumers’ lives. A great brand is also an investment. A sound strategy will ensure you’ll get the best possible return, by delivering measurable results against your commercial objectives.

Start by considering the broad context in which your brand operates: markets, audiences, competitors, longrange business goals. Conduct a full brand audit to establish your current position. From there, focus on your brand’s essence, architecture, vision, mission and values.

Out of this work come the nutsand-bolts of your brand: the promises, positioning and messages you need to engage effectively with customers.

Brands must evolve otherwise they will fade away. Your brand is the soul of your company. It’s as much about what people don’t say about you as what they do say.

It encapsulates what they can expect from you and your company when they first encounter it. As a brand agency we build in a sense of belonging to consumer behavior that leads to brand loyalty.

A new logo or website can’t do that.

A year ago, Brighton entrepreneur Ryan Zhu had the idea of creating a new business – sunoso – a healthy, Asian fusion restaurant that serves great tasting food to go. Warren Creative was chosen to create the brand. The brand name incorporates the three Japanese staples forming the core menu: SUshi, NOodles and SOup. For a fusion food experience, this was the perfect marriage of form and function. The three short syllables are mirrored in our strapline –

Branding

‘Slurp, bite, smile’. As a final touch, we created a series of haiku – traditional Japanese poems written to a strict 17-syllable pattern – as a light-hearted way to communicate brand messages on menus, till receipts, the website and other items, and lend authenticity to its Asianinspired proposition.

A year later, a fully franchisable brand has been created that is doing brisk business a few steps from Brighton Station. From start to finish, the branding informed the commercial decision-making process and we made the business work on the basis of the branding created for it.

Like a message through a stick of rock, your identity flows through all your communication touch-points particularly your tone of voice, and is part of a bigger brand personality informed by customer experience. The discussion that we like to initiate is about mood, tone and aspiration. Are you the stalwart that other companies measure themselves by – or are you the exciting new addition to the market? Do you fight on the ground of value for money or for premium hard-tofind quality?

It’s never been so easy to broadcast your brand – and never so easy to get it wrong. Ensuring mobile platform responsiveness is part of that. Take a moment to view your brand online and see what others see. If you wince, it’s what others will do before deciding whether to contact you.

Consistency is the key to getting your brand across effectively. It’s not just what you’ve got: it’s how you use it. Even the strongest brand can be undermined if people don’t apply it correctly. Brand guidelines are essential to build, protect and extend your brand, and ensure everyone stays ‘on message’.

Sunoso Shop Interior, Brighton

Finally, ensure that you never fail to deliver. Your brand should be your DNA. Break this code once and it’s hard to generate trust again. Honour it daily and you’ll build more than a customer base.

Create a sense of belonging and you’ll have a family of consumers for life.

Roy Stannard, Senior Account Director roy@warrencreative.com.

Also contact Paul Jukes, Partner paul@warrencreative.com 01903 790 090 warrencreative.com

www.sussexbusinesstimes.co.uk 35

Cover Feature: Ajit Chambers - Ghost Stations

Ajit Chambers:

‘The Man Who Opened London’s ‘Ghost’ Tube Stations

“In 2015 the first station was authorised

by London’s Transport Authority saying that ‘Ajit’s work has opened the world’s oldest underground stations”

36 www.sussexbusinesstimes.co.uk

In 2009, whilst rifling through a dusty Cover antique shop near Victoria station, Ajit Feature Chambers found an old map with 26 abandoned London tube stations sitting quietly, hidden from public view. It was as if the map had been waiting patiently over the years for Chambers to walk in on that fateful day.

Chambers aptly named them London’s ‘ghost’ stations, realising that they were just the tip of the iceberg of a huge tax payer owned property portfolio that sits idle in the UK. Chambers was so committed to the project that he hand wrote his detailed business plan on his apartment walls and successfully persuaded Mayor Boris Johnson to accept a meeting to present ‘his plan to make Down Street Station under Mayfair into a ‘tourist adventure into a London ghost tube station’.

After five years lobbying, in May of 2015 the station was authorised by London’s Transport Authority who stated that “Ajit’s work has opened the world’s oldest underground stations ’’.

In the past, Chambers appeared a bit of a ‘ghost’ himself, disappearing by plane back to his home in Switzerland every day after work. He now lives and works back in Sussex as of 2014.

A supporter of the Clinton Foundation and Brent Hoberman’s Founders Forum he follows a conventional modern definition of philanthropy; interested in projects delivering funds back into

the public purse. His alignment with RT Hon Margaret Hodges’ work and the Public Accounts Committee in the House of Commons means regular visits to Westminster. After Fifteen years in banking and six years negotiating with Boris Johnson, Vince Cable and London’s Transport Authority, Chambers has masterminded an investment consultancy that is able to show opportunities directly to family offices across Europe, Switzerland, Bermuda, South America, South Africa and NYC. His clients range from importers of Columbite–Tantalite out of the Democratic Republic of Congo to the hidden Sussex recording studio used by Nick Cave, created by KPM’s Robin Phillips in Ovingdean ( Retreat; now run by son Chris after the Music Library pioneer passed away in 2006).

Chambers’ controversial working methods forbid his staff to talk or meet outside work. He cultivates complete loyalty and Integrity within his team. Ultra high-speed learning, detailed research and strong natural relationships are core principles. In 2012, Chambers was asked by Lynton Crosby to assist Boris Johnson’s Mayoral campaign, and as the 2016 Mayoral election rolls towards us, the political strategist has already been consulted by Ivan Massow, Christian Wolmar and Michael Liebreich this year.

Chambers is described by Boris Johnson as ‘indefatigable’; someone who cannot be worn down and persists tirelessly after his objective, as proven here, with his ‘ghost’ tube stations that are now open to London.

Cover Feature: Ajit Chambers - Ghost Stations

“You were all invited here to no.10 as we think you are thetop 15 entrepreneurs to watch in the UK�

- Nick Boles Minister of State for Business Innovation and Skills Department

Opposite: Ajit Chambers with Bill Clinton Right: Ajit Chambers outside No. 10 Below Left: Ajit Chambers and his maps Below Right: Ajit Chambers and Boris Johnson

www.sussexbusinesstimes.co.uk 37

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SBT

ASK THE

SBT Ask the Experts is Sponsored by

EXPERTS

WE ASK THE EXPERTS TO GIVE YOU THE ANSWERS YOU NEED

EXPERT Gemma Hope, Mayo Wynne Baxter through family difficulties to help them reach a suitable solution to their situation.

Is an agreement reached at mediation legally binding?

An agreement reached at Mediation is not legally binding, but in certain circumstances the agreement can subsequently be converted into a legally binding Order by your lawyer and submitted to the Court for approval.

I’m separating from my spouse, does this mean a bitter Court battle?

No, separating from your spouse doesn’t have to end in the family being emotionally torn apart. Alternatives to Court such as Mediation and Collaborative Law are there to help.

What is Mediation?

It is not about reconciliation. It is a process by which an impartial third party, the mediator, facilitates a discussion between the couple going

What is Collaborative Law? It is a process in which each person appoints their own collaboratively trained lawyer and they then all meet together to work things out face-toface. Each spouse has their lawyer by their side throughout and has support and legal advice as the matter progresses. As part of the collaborative process collaborative lawyers agree not to be involved if Court proceedings are issued.

Is an agreement reached through the

collaborative process legally binding?

Once an agreement is reached, the lawyers in certain circumstances can then draft the necessary paperwork which can be submitted to the Court for approval to make the agreement legally binding.

Can warring spouses really sit down and sort things out face-to-face?

Not always, if couples are at war with each other, Mediation or the collaborative process might not work for them. It is the couples, particularly those that are parents, who want to try and find a solution that minimises the emotional cost of the separation that are more likely to benefit from Mediation or the collaborative process and gain the most from it. If there is a lot of animosity between spouses it may be worth getting to the bottom of that first with the support of counselling, therapy or a family consultant as that is then likely to make it easier for them to deal with the legal issues which will save on time and costs in the long run.

EXPERT Simon Gregg, Operations Director, IT First My company is outgrowing its existing IT infrastructure and the system is slowing me down, what do I do?

If your old machines are slow, and your current server is reaching maximum capacity, it may be time to ask the question... do I replace or add to my current system or do I move to the cloud?

It’s important to evaluate the pros and cons of both server and cloud-based systems as having the right system can have a fundamental impact on the efficiency, cost and growth of your business.

info@checkaprofessional.com 40 www.sussexbusinesstimes.co.uk

How do I decide whether a cloud or server based system is best for me?

The system needs to work for you, not you work for the system. There are a wide range of technologies available performing different tasks such as email, phone, customer relationship and content management systems.

Knowing which one is right for you is the hard part; however IT First have the experience and expertise to give unbiased advice to help you decide what’s best for your business.

What are the benefits of the cloud?

The general trend is to use a cloud-

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WE ASK THE EXPERTS TO GIVE YOU THE ANSWERS YOU NEED

EXPERT Simon Gregg, Operations Director, IT First based system, as these offer a subscription per head pricing model, therefore you only pay for what you need. You are able to scale up and down based on your current requirements easily. In the short term, this can be a less expensive solution than the capital outlay of purchasing new servers.

Migrating to the cloud also allows you to have access anywhere in the world via the Internet, meaning your business will never be geographically challenged and you have easy access to your data through any device, such as your smartphone or tablet.

Most Cloud-based systems include in built backup and disaster recover, releasing you from the worry.

info@checkaprofessional.com

With a cloud-based system, software updates are generally included in your subscription, freeing you from having costly upgrades every few years.

with their data being held with a third party, with fears around control, security and privacy cited as barriers to adoption.

Should I stay with my server based system?

There are many benefits to cloud-based systems, however cloud does not suit all businesses. For example a lack of available high speed Internet at your location can render cloud systems slow or even unusable. What’s more, if your workforce is already accustomed to working with a local server and it works for you, there is not always the appetite to change to something completely different.

Some customers are uncomfortable

To discuss your current IT Infrastructure and for advice on all things technical, you can contact Simon Gregg: IT First Americas House, 273 London Road, Burgess Hill, West Sussex, RH15 9QU simon@itfirst.co.uk 01444237219 itfirst.co.uk

0808 901 9042 www.sussexbusinesstimes.co.uk 41

How Will The New Government Affect The Workplace?

James Willis from Stevens Drake solicitors discusses changes expected to happen under the new Conservative government If like me - and seemingly everyone else - you were Insight taken by surprise by the outcome of the recent General Election, you probably haven’t yet had the chance to draw breath and reflect on what the result actually means for our country.

As an employment lawyer, I have quickly turned my attention to the employment law aspects of the Conservative manifesto. After all, freed from the obligation to negotiate its policies with a coalition partner, presumably we can safely assume that whatever the Tories included in their manifesto represents their sure and certain policy objectives for the next 5 years. Well that’s how it’s meant to work, isn’t it?

So what’s going to change? The most significant changes are likely to affect trade union activity and ballots for industrial action. The Tories have spoken

42 www.sussexbusinesstimes.co.uk

out on a number of occasions about the very low turnout in some of these ballots. This low turnout (sometimes as little as 20%) can mean that a very small proportion of union members vote in favour of strike action, and yet that action is lawfully able to go ahead. The new government intends to legislate to ensure

“the new Government will now see through existing plans to outlaw so-called ‘exclusivity clauses’ in ‘zero hours’ contracts” that ballots are only valid if at least half of all relevant workers actually cast a vote.

Furthermore, in relation to ballots affecting the health, education, fire and transport sectors, unions will need to show that the industrial action has the support of at least 40% of the workers entitled to vote,

as well as a majority of those who actually cast a vote.

On a more ideological note, the Tories intend to scrap the Human Rights Act 1998, putting a British ‘Bill of Rights’ in its place. This could have the effect of breaking the link between British Courts and the European Court of Human Rights. Whilst this measure is not specifically aimed at addressing concerns relating to the workplace, there are undoubtedly areas in which current human rights laws overlap with mainstream employment laws.

Presumably, the new government will now see through existing plans to outlaw so-called ‘exclusivity clauses’ in ‘zero hours’ contracts. This will mean that businesses are unable to engage people on contracts that fail to guarantee minimum hours or work, whilst at the same time preventing them from undertaking work for anyone else. The relevant laws were passed in the last parliament. However, as yet, we do not know when these changes will actually

Conservative Government

come into force. The Tories have been keen to emphasise their continuing commitment to the national minimum wage. They also support real-terms increases to the minimum wage during the course of this Parliament. This will start with a rise from £6.50 to £6.70 this October, with ambitions to get the basic adult rate up to £8.00 per hour by the end of the decade.

Personally, I was very keen to see how the outcome of the election might affect government policy in relation to Employment Tribunals. In the circumstances, it seems unlikely that we can expect any radical changes. Certainly, it would appear that Employment Tribunal fees - which have proved very controversial and are still being challenged through the courts – are not going anywhere any time soon.

Let’s not forget the EU referendum.

When people complain about British businesses staggering under the weight of EU ‘red-tape’, they often point to employment laws as a good example of the sort of ‘unnecessary’ regulation that ought to be dispensed with. So if we leave the EU, could this result in a large-scale scrapping of employment laws? Time will tell, but I’m not convinced. When push comes to shove, it is actually quite hard to identify specific laws that either of the two main political parties would feel able to repeal, even if we were to leave the EU. I know that Nigel Farage recently appeared to indicate that we no longer require race discrimination legislation. But I just cannot see how the Conservatives could start scrapping laws preventing discrimination in the workplace, without facing considerable - and damaging - criticism.

Any more for any more? Of course, perhaps the most interesting thing to watch out for is the policy announcements that weren’t contained in the manifesto. When interviewed on the BBC, Sajid Javid, the new Business Secretary, didn’t rule out looking for other ways to reduce employmentrelated ‘red-tape’ for the benefit of British businesses. Of course, the question that the unions will ask is whether any such measures strike an appropriate balance between the interests of British businesses and those of their workers. I will watch with interest to see how all this pans out.

Conservative Pension Reforms

What changes can we expect to pension policy?

SBT’s Thomas Allen investigates

After claiming to hold the support of pensioners as a Advice core Tory value this time last year, David Cameron recently announced a raid on pensions that would fund a radical plan to scrap inheritance tax for assets worth up to £1 million in recognition of higher house prices. He wants to cut the amount of savings on which higher earners can claim full tax relief and reduce the rate of that relief to 20%, scrapping the current system based on income tax bands.

According to the Institute for Fiscal Studies, those with taxable incomes over £150,000 a year presently pay an income tax rate of 45%. Any pension contribution they make up to an annual allowance of £40,000 a year attracts income tax relief at the same rate and that income tax would then be paid at the point at which the pension is withdrawn – as an annuity or in some other form. This comes with the exception of being able to withdraw a lump sum worth a quarter of the accumulated pension pot without having to pay any tax.

Under the new Conservative policy, that annual allowance will be reduced to £10,000 once income reaches

£210,000, which is to say that half of the income in a range between £150,000 and £210,000 will be lost. For those who continued to put their income into a pension, their marginal income tax rate would effectively rise to 67.5%.

Anyone choosing to immediately consume their income or save it in a rather less tax privileged form will face some increase in their effective marginal tax rate, though not necessarily to the same extent.

It’s true that this affects only a relatively small number of individuals on high incomes – around 300,000 people – but such a reform, the Institute of Fiscal Studies warns, would further complicate the pension tax system. It would have the curious effect of allowing those with an income of up to £150,000 to save £40,000 a year in a pension while restricting the saving rate to £10,000 a year for people on an income of more that £210,000.

A number of industry bodies, such as the Association of British Insurers, have urged for more substantial reforms to the complicated pensions tax relief system, in which tax breaks depend on the income tax band of the saver.

One spokesman called for a: “focus on reforming the pension tax relief system to make it fairer, better value and encourage saving from middle earners.”

www.sussexbusinesstimes.co.uk 43

Take Financial Advice On Paying For Care Before Making A Pension Decision Thinking about your care needs may seem a long way off when you are planning your retirement, but the majority of people will need some kind of care at some point in their lives and the money you have in your pension, savings and property can all be used to pay for care. How you use or invest your pension now may affect what care you can afford for yourself or your partner later.

There are a variety of ways to pay for care, such as selling or renting out your house, a deferred payments agreement, a care fees annuity and equity release, and whether you choose to put your pension into an annuity or an investment or withdraw a lump sum now could affect your care funding options later.

Getting good financial advice in advance is essential, because choosing long-term care could be one of the most expensive decisions you make after buying a house.

In West Sussex it can cost £45,000 or

more per year for care in a residential care home, yet many people do not take financial advice to help them make informed choices. As people are living longer and need to fund a greater period of retirement than before, it makes sense to include potential care costs in your financial planning for retirement.

The Carewise care funding advice scheme can help with that financial planning. Carewise was set up by West Sussex County Council, Age UK West Sussex, West Sussex Partners in Care and the Society of Later Life Advisers (SOLLA) to provide information and advice about paying for long-term care.

Carewise includes a panel of care fees specialists, who are independent financial advisers specialising in financial

Choosing care could be one of the most expensive decisions you make and good advice is vital.

Carewise was set up by West Sussex County Council, Age UK West Sussex, West Sussex Partners in Care and the Society of Later Life Advisers. It offers independent, specialist financial advice about choosing and paying for long-term care. Contact Carewise now to find out more.

01243 642121 www.westsussexconnecttosupport.org/ carewise

carewise@westsussex.gov.uk

44 www.sussexbusinesstimes.co.uk

planning for later life. They can advise you on the different options that are available and help you preserve your savings and assets for as long as possible.

All the Carewise care fees specialists are members of the ‘Buy with Confidence’ scheme and accredited by SOLLA, a consumer organisation that aims to improve the standard of financial advice for older people. They are also Disclosure and Barring Service (DBS) checked and trained in safeguarding adults.

To find out more or for a referral, go to: www.westsussexconnect tosupport.org/carewise or phone West Sussex County Council’s Adults’ CarePoint on: 01243 642121.

The Alliance of Chambers in East Sussex Secret Valley

By Christina Ewbank

When I was a teenager, the only wines worth drinking came from France.

Since then we have been inundated with New World wines of amazing quality from Chile, the Lebanon, South Africa, New Zealand and many more countries across the globe that were not associated with fine wine forty years ago.

I never imagined drinking English wine and just assumed that we didn’t have the right climate for it and should stick to beer. How wrong I was.

We are now lucky enough to live in a County which often beats Champagne in blind tastings and is applying for a Protected Designation of Origin (PDO) for its “Sussex Sparkling”. This will mean that only sparkling wines produced in Sussex by the highest quality “méthode traditionnelle” will be able to call themselves “Sussex Sparkling”.

Sussex is home to about 20 successful vineyards making sparkling and still wines of excellent quality and in the next couple of years will see the first sparkling wines from Rathfinny, which will be the largest vineyard in the country.

By 2020 Rathfinny expects to develop 400 acres of the South Downs in an area known as the “Secret Valley” near Alfriston. The owners, Mark and Sarah Driver took 18 months after Mark quit the City as a Global Hedge Fund Manager to find the perfect location, with the perfect climate and the perfect soil to which they have added the perfect vines and the very best expertise from France and New Zealand. The team at Rathfinny will be

producing their first still wines this year and are running a series of excellent events throughout the year to encourage people to visit the estate.

For more details of Rathfinny events including fine dining, classical music and regular festivals check www.rathfinnyestate.com

Visit a Vineyard Freedom and Choice Pension Changes 2015 ACES and Wealden District Council are delighted to support SEVA, the South East Viticulture Association, and the amazing South East Wine Route as it meanders through some of the most

beautiful countryside of Sussex.

To help you find these hidden treasures SEVA has produced a very useful map of the South East Wine Route including almost all the

vineyards in Kent, Sussex and Surrey with information on their events, opening hours and contact details. If you would like a copy of the map, contact your local Chamber of Commerce (listed overleaf) to collect a free map while stocks last.

Alternatively, download the excellent

www.sussexbusinesstimes.co.uk 45

Chamber News

“South East Vineyards” App for just £2.99 so you can visit all our Sussex vineyards and support your local viticulture industry.

Visit multi award winning estates like Ridgview in Ditchling. Established in 1995

by Mike and Chris Roberts, the status of the wine is reflected by the number of international medals they have won. They also have a stunning new tasting room for you to try out. ACES members will recall that they spoke at the ACES Best4Biz Conference at Buxted Park in October last year about the way social media has helped them promote their business.

For more information about the South East Wine Route email southeastvineyards@gmail.com or download the “South East Vineyard” App.

Fizz on Foot This Father’s Day you can treat your dad to a special pre-paid “Fizz on Foot” one-day tour and wine tasting with lunch.

Guests meet their Fizz on Foot tour guide at 10.00am in the pretty village of Alfriston for a beautiful guided walk across the South Downs. The tour also includes a coffee stop, transfer to the multi award winning Court Garden Vineyard, a vineyard tour with 4 wine tastings and a buffet lunch with a complementary glass of wine. Transport back to Alfiston is included where you can opt to stay overnight in this very pretty East Sussex village.

Marketing guru, Ian Shearer has joined forces with health and fitness specialist, Lucy-Ann Prideaux and turned their hobbies into a new business. With a love of fine wine and rambling through the stunning Sussex countryside, Ian and Lucy have put the two together to develop “Fizz on Foot”.

“Fizz on Foot” tours take in stunning walking routes across the South Downs National Park and Cuckmere Valley, along with visits to local award winning vineyards in East or West Sussex and tutored wine tastings with a delicious lunch.

Your vineyard hosts will explain all about the wine, the grapes and the methods of production so you can make an informed decision about the wines available to purchase.

For more details visit www.fizzonfoot.com

New Wish Tower Restaurant Set To Be ‘Hottest Ticket In Town’ Cabinet councillors last night approved plans that will lead to the development of a top quality restaurant and café on the site of the old Wish Tower restaurant on Eastbourne’s beautiful seafront. Councillors agreed to recruit a Project Manager who will oversee the marketing of the site and the subsequent appointment of a restaurant operator.

46 www.sussexbusinesstimes.co.uk

The Council and the new operator will share the funding for the scheme with £1.2m coming from the £2m grant fund received from the Department of Communities and Local Government. £800,000 from the fund is also being allocated to a range of other projects to boost the town’s visitor economy.

Chief Executive of Eastbourne

Advert Nov_Layout 1 14/10/2014 12:38 Page 2

in East Sussex

Chamber News

Creative Commons - Lee Roberts

ACES

TR Fastenings - Best Profits for 10 Years

Battle Chamber of Commerce

(A Trifast Company)

www.battlechamber.org.uk

F

ounded in a small rented office at the top of Uckfield High Street in 1973, Mike Timms and Mike Roberts established their business after becoming disenchanted working for a large industrial group in Birmingham that restricted their creativity and individualism.

However, the DotCom crash in 2001 devastated sales and profits in just a few short months, and the two Midlands factories had to be closed as the focus was intensified into Asia.

A change of senior management in 2007 and the 2008 recession resulted in the near collapse of the Company, with 2008 revenues down to £84m with substantial losses, and in March 2009 the two previous retired CEOs (Malcolm Diamond and Jim Barker) were invited back by the shareholders to rescue the business.

They focused on sourcing and selling industrial fastenings to light assembly industries in the South East at a time when ex stock deliveries could take as long as three weeks from the larger industry market leaders. Their core values were “look By 2010 profitability started to recover, as did professional, be professional, provide the share price. outstanding service, sell on value rather than In 2011 a major automotive bolt the cheapest price, maintain dynamic cash Chamber management of Commerce, Christina was venue. acquiredI’ve in Malaysia, and exciting new no doubt and motivate and take care thismanufacturer 2014 a leading domestic appliance of your“They staff”. say location, Ewbank, said: thatin itMay look sensational, befitting their

location, location, well locations don’t come much better for a restaurant than the Wish Tower. When it opens it will become one of the hottest tickets in town. There is undoubtedly a palpable sense of momentum in Eastbourne as a number of landmark projects begin to come together.”

The architects for the new restaurant and café are yet to be confirmed.

However, councillors unanimously agreed that the venue will reflect the generous donation made by the Foyle family to build the original seafront café as a commemoration to the civilians in Diamond MBE and JimII. Barker EastbourneMalcolm killed during World War Leader of Eastbourne Borough Council, 1978, manufacturing of specialist CouncillorInDavid Tutt, said: “It is only fasteners was started in Uckfield, with subsequent through the outstanding contribution factories established in Northampton and of the Foyle family to80’s.

Eastbourne in the in the Telford 1950s thatIn we are80’s, even the late IBMcontemplating selected TR as their most

eligible component supplier to be trained in zero defect/on time deliveries to a new assembly facility that relied on “Just In Time” deliveries straight to their production line.

Successful compliance led to TR being a single source supplier with IBM, which then attracted other major telecoms manufacturers to TR. The massive 1990’s surge sector carried it to a full LSE electronics in theto belong one of the Chambers listing as a PLC in 1994 named Trifast.

immense generosity and attract visitors from far and wide.”

With the façade of the Congress Theatre recently completed and work moving ahead on the redevelopment of the neighbouring Devonshire Park, the creation of a high quality restaurant within the wider complex will further enhance the offer to visitors and residents.

Cllr Tutt added: “I have always been clear that a permanent restaurant and café providing a superb dining experience for local people and tourists would be developed alongside the Wish Tower.

That commitment will now be screwand business in Italy was brought fulfilled when complete weinto will the Group. be able to enjoy good food while TR’s majorthe customer sectors include absorbing town’s sensational Automotive, Domestic Appliances, seafront vista.”

Electronics and Distributors – all of which are enjoying organic growth.

In June 2014, TR announced the best sales, profits and share price for a decade, now with 1,150 staff spread across 17 countries.

Trifast Plc is based in Uckfield and along with TR’s sales, distribution and manufacturing facilities employs over 150 staff on site. As the largest local employer, the Company If you Also, ACES has a strong voice with maintains close links with both the Uckfield of Commerce listed here, you are local policyofmakers anda founder can lobby Chamber Commerce member By 2000, sales turnover peaked at £120m the Alliance East Sussex automatically a member of ACES. on of your behalf of toChambers remove in barriers to sales, and by 2001 three component (ACES) and the local Community College.

This means that you can share your business. factories had been established in Singapore, The College is the main annual provider of ‘A’ Taiwan, withBusiness sales and company Malaysia news inand these SBT Level candidates for TR’s 2 year NVQ Business distribution facilities in Southern Ireland, Studies Apprenticeship scheme. pages – without charge. Just email your Visit www.acesalliance.org for Norway, Sweden, USA, Holland, Hungary and Despite global uncertainty there is clearly news itemChina, to your local Chamber with a more information about the plus eight around the UK. a feeling amongst TR management and high resolution picture and they will pass Alliance of Chambers in East The Company had become global by staff that there are grounds for cautious it on to the ACESitspress Sussex.

UK based multinational following former office. optimism for the future continuing growth key customers lower cost of their business as sales for year ended Alternatively, if you to would like economies to March 2015 are forecast to reach overseas – mainly Asia and Central/ network with progressive business £150 million.

Eastern Europe.

The Alliance of Chambers in East Sussex

people from across the county, you can attend one of the varied ACES events or the BEST4Biz Conference in October 2015.

www.acesalliance.org

Bexhill Chamber of Commerce 01424 842892 www.bexhillchamber.co.uk Crowborough Chamber of Commerce www.crowboroughchamber.co.uk Eastbourne UnLtd Chamber of Commerce 01323 641144 www.eastbournechamber.co.uk East Sussex County Council 01273 481570 www.eastsussex.gov.uk Federation of Small Businesses 01424 754686 and Regional Office 01323 482018 www.fsb.org.uk/eastsussex Hailsham Chamber of Commerce 01323 310531 www.hailshamchamberofcommerce.co.uk

Hastings Chamber of Commerce 01424 205500 www.hastingschamber.co.uk Heathfield Chamber of Commerce 01435 865858 www.heathfieldchamber.co.uk The Institute of Directors 020 7766 8866 www.iod.com Lewes Chamber of Commerce 07917 382316 www.leweschamber.org.uk Locate East Sussex 0844 4159255 www.locateeastsussex.org.uk Newhaven Chamber of Commerce 0800 107 0709 www.newhavenchamber.co.uk Peacehaven Chamber of Commerce 01273 586222 www.peacehavenchamber.co.uk Seaford Chamber of Commerce 0800 881 5331 www.seafordchamber.co.uk South East Local Enterprise Partnership 01245 431469 www.southeastlep.com Uckfield Chamber of Commerce 01825 722607 www.uckfieldchamber.co.uk Wealden District Council 01323 443322 www.wealden.gov.uk

www.sussexbusinesstimes.co.uk 47

Test Drive SBT’s Simon Skinner reviews three new cars:

48 www.sussexbusinesstimes.co.uk

Motoring

Kia Cee’d 1.6 Petrol T-GDI GT Tech 5 Door

Kia’s new GT ‘Hot’ Hatch Enters the Fray

Kia has turned a new corner with the new cee’d GT and Stylish GT Tech, entering boldly into the hot hatchback market with their first sporty models. SBT’s Simon Skinner had the opportunity to drive the cee’d GT Tech variant with 5 doors and a number of new features that not only have previous Kia cars not had, but the GT doesn’t have either.

This is a car that I’ve been looking forward to driving. Kia have been making some great cars in recent years and hearing about the cee’d GT was enough to excite the boy racer in me.

The pro_cee’d GT and cee’d GT models all hold a T-GDi (Turchocharged Gasoline Direct injection) engine developing 201bhp at 6,000rpm.

The immediacy of the T-GDi engine is demonstrated with its ability to accelerate from 37 to 60mph in fourth gear in 5.4 seconds, and from 50 to 75mph in fifth gear in 7.3 seconds; 0 to 60mph is achieved in 7.4 seconds.

The GT Tech looks and feels enough like a sports car; its many and various flashes of chrome and grills suggest that there’s a good time ahea, but not enough to lose its comfort and practicality.

Except for the ‘roar’ of the turbocharged ‘Gamma’ engine (the first offered by Kia in the UK), the steering is what makes all the difference in this car in terms of the sporty experience.

The suspension and steering have been finely tuned, with more direct and responsive steering with its new Flex Steer function. You feel like you really are driving this car and all of the above elements have a strong hand in that

www.sussexbusinesstimes.co.uk 49

Motoring

experience. The responsiveness when you put your foot down is something to savour. The integration of the twin-roll turbocharger in to the exhaust manifold eliminates the lag between the demand for increased power and the desired response.

All of this is, incredibly achieved whilst maintaining low carbon emissions and impressive fuel efficiency – the small engine capacity, direct fuel injection and exhaustdriven turbochargers reduce fuel consumption, at just 38.2mpg.

The part leather, part suede interior upholstery looks classy and the red stitched trim on the seats, steering wheel, gear shifter and doors adds a certain ‘look at me’ feel. Another first for Kia is the addition of the Recaro sports seat in the front. This red trim is applied on the exterior too, lining the lower, broader bumper, which highlights the wide and sporty track. This slightly wider than usual stance gives the car more stability stance on the road, especially round corners, with more ideal weight distribution.

If you’re looking to show off the

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more ‘tech’ side of the Tech, the 7-inch touchscreen with sat nav, European mapping and full UK postcode recognition is a fantastic place to start.

This is an advantage that the GT Tech has over the GT. Both models have an LCD multi-function high definition display but the Tech hosts a whole range of ‘techy’ benefits – as the name suggests. The front seats can be heated, as can the steering wheel for those chilly winter mornings (when you

don’t have your driving gloves on you, of course), and an engine start/stop button with smart entry system. For the worse weather, the Tech has rain sensing front wipers, a de-icer function and an automatic de-fog system.

Couple all of this with the ongoing 7 year warranty and the car represents a real win for Kia. Comes with 7 year, 100,000 mile transferable warranty Priced from £19,995.

Motoring

BMW’s Facelifted 3 Series

We’re anticipating the arrival of BMW’s facelifted 3 Series, Luxury which is due to launch in the UK this July. With its revised chassis settings and a range of engines to choose from, this mainstream executive saloon promises to be more agile and involving to drive.

To boot, the lowered CO2 emissions will make it a more appealing choice as a company car.

The subtle styling modifications are almost negligible. They include reprofiled front and rear bumpers with longer horizontal elements and revised headlights with two levels of LEDbased lights that position the indicator elements at the top of the lens. These tweaks, coupled with the larger air intakes, are intended to combine to make the new 3 Series appear lower and wider.

Without going into all the details here, the wide range of petrol engines in this latest edition are all new to the model, offering lower emissions and more power. Though, the bulk of sales will continue to be diesels. To maximise

the car’s efficiency, you’ll want to opt for the automatic version since the 3 Series has been given a further incarnation of BMW’s eight-speed automatic transmission. Impressively, it uses navigation data to calculate the route ahead and pre-select appropriate gears before you even reach those hills and bends.

Due to popular demand, BMW have made some small improvements to the cabin’s design. The new chrome flourishes running along the centre of

the fascia and around the air vents, climate control switches and electric windows, will make you feel that little bit classier. The upgraded infotainment system will also put you at the cutting edge, with a high resolution climate control screen and a beefed-up processor that accelerates start-up time and handles 3D map displays with ease. And there’ll be no fear of you getting lost since the £25,000 price tag will afford you three years of quarterly map updates.

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Toyota named world’s most valuable brand

The BrandZ Top 100 Most Valuable Global Brands Report 2015 has placed Toyota at the top, with the brand value set at approximately £18.8 billion. Toyota maintains its top 30 position in the all-sector ranking, unmoving in 10 years, and has also been crowned brand value leader in the automotive sector eight times; coming second twice.

Despite reports that automotive sales remained below pre-recession levels, impacting negatively on overall brand values, Toyota’s global sales increased in 2014 by 2.5 per cent.

This is what contributed to this year’s brand valuation report.

UK commercial vehicle manufacturing on the rise The Society of Motor Manufacturers and Traders (SMMT) has released figures that show a large increase in commercial vehicle production in the UK, with output up 36.8% in April this year compared to last. April also saw a 50.1% surge in manufacture to export, which acts as an indication that the UK is taking advantage of the European market. 32,064 CVs have been produced in 2015 so far, which is a substantial increase of 23.6% on last year.

Furthermore, commercial vehicle manufacturing seems to have “turned a corner”, says Mike Hawes, SMMT Chief Executive - “April’s significant rise in exports is particularly encouraging, as the industry capitalises on increasing demand for vans, trucks and buses across Europe.”

Paul Wilkinson, Global Marketing Director for Barbour, said: “This season, the inspiration for the collections comes from the refinement, craftsmanship and high level of quality that is synonymous

with Land Rover. The result is elegant and well-tailored clothing that complements the Land Rover brand.

There is a strong synergy between our two companies – we are both established British brands with years of heritage, renowned for our understated style and links to the British countryside yet we are both just as comfortable in an urban environment. It is exciting to take this season’s collections to a new level of luxury and sophistication.”

The Autumn Winter 15 collection will be available in store from August 2015 through Barbour stores and concessions globally as well as through Land Rover Experience centres and Land Rover’s UK on-line web shop.

Festival of Speed announces new drifting category for 2015 Having been going for 22 years, Goodwood Festival of Speed 2015 will feature, for the first time a category dedicated to the art of drifting.

Held on 25th to 28th June, the world’s largest motoring garden party, held at Goodwood House in West Sussex, will attract some of the discipline’s biggest names. Attendees include: ‘Mad’ Mike Whiddett, Red Bull Athlete, and Ken Block, Monster Energy Athlete attending with Ford. ‘Mad’ Mike earned the ‘Spirit of the Festival’ award last year with his Flat-Out and Fearless driving and this

year will be ready for more action in his Mazda RX-7.

Last year’s EXTREME drift Allstars European Champion, and 2014 new world record setter, James Deane brings his Falken Motorsports Nissan 200SX S14 to this year’s iconic 1.16 mile Hillclimb.

Other highlights of the 2015 event include the Moving Motor Show presented by the AA in association with The Telegraph, Forest Rally Stage, Michelin Supercar Run, Goodwood Action Sports, Cartier ‘Style et Luxe’ concours d’elegance, Drivers’ Club presented by TAG Heuer, FOS Air and Bonhams auction.

Ticket information is available from www.goodwood.com or via the Goodwood Ticket Office on 01243 755055.

Rolls-Royce set for successful launch The super-luxury motor car manufacturer, Rolls-Royce has confirmed the construction of their new Technology and Logistics Centre at Bognor Regis, West Sussex and is on track for a successful launch in 2016.

The new 30,000m2 facility will provide logistics support to the company’s manufacturing plant and head office at Goodwood for both current and

52 www.sussexbusinesstimes.co.uk

future models. It will include: an inbound warehouse for production of parts, a distribution centre and a workshop. The Arun District Council has identified this development as part of its ‘Enterprise Bognor Regis’ initiative, acting as a catalyst for the area as a new premier business location in West Sussex.

Once on its new site, Rolls-Royce Motor Cars will be producing a new

drophead tourer in 2016, and the company has confirmed development of a high-bodied car, with an all-new aluminium architecture that can cross any terrain.

Light commercial vehicle - Wikipedia

SBTMotoring News

www.sussexbusinesstimes.co.uk 53

Berforts Limited - Hastings One Stop Print Provider Berforts Limited in Hastings offers professional Litho and digital printing and self publishing services for your business Recognising ever moving trends in the way companies do business, we have developed software expertise in relevant Advertorial areas allied to data management and short-run printing.

With litho sheet presses, digital sheet and digital web we offer a versatile, adaptable and wide range of products (often to bespoke • Journals specifications).

• Brochures “combining innovation Augmenting these • Catalogues core printing • Newsletters with professionalism services, we offer a full range of and providing a high We can print in from colour or black quality, value for money possibilities product creation and white and a to fulfilment, in mix of the two. As and consistently first two strategic the commercial class service” locations in arm of one of the the UK. With UK’s leading book 15,000 sq ft of printers we also warehousing space, customers can also offer a vast array of book printing services outsource their inventory headaches... to both publishers and self publishing to us! authors.

In short, we take responsibility for our Our vision is simply to be the best at customers’ requirements so they can what we do, combining innovation with get on with running their own business; professionalism and providing a high “added-value” at no extra cost... from quality, value for money and consistently people who really care. first class service.

Our experienced staff are happy to assist with any printing, creative design, marketing, mailing, storage and distribution service enquiries.

54 www.sussexbusinesstimes.co.uk

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If you need something printed, finished, mailed, warehoused or just want to work with great people please call Berforts Limited on 01424 722733 and speak with any one of our superb Customer Services Team.

Berforts Ltd if you’re buying print, please make sure you talk to us

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Fax: 01424 721777 www.sussexbusinesstimes.co.uk 55 Email: sales@berfort.co.uk · www.berforts.co.uk

Review:

Chapter 12 Wine Bar SBT’s Jenny Ardagh visits Hailsham’s trendiest bar to celebrate three years of success

Chapter 12 Wine Bar Hailsham

Address: 12 High St, Hailsham, East Sussex, BN27 1BJ Telephone: 01323 351898 Email: info@chapter12winebar.co.uk Web: chapter12winebar.co.uk/

56 www.sussexbusinesstimes.co.uk

Chapter 12 is a family-run wine bar in Hailsham High Street.

Review When it first opened three years ago it was something of a revelation in this small market town, offering a trendy alternative to the local pub scene. With an extensive wine list, live acoustic music most days of the week and soft, romantic lighting, this was a bar more suited to the upmarket South Lanes of Brighton than a small place like Hailsham. But three years down the line and Chapter 12 is still here, still a success, and still the liveliest joint in town.

On 25 May I went along for a special celebration of the bar’s third birthday, involving live music, champagne and

a buffet. With its wooden beams and crooked floors, Chapter 12 has a homely feel with a sophisticated twist – an ideal place to enjoy a nice glass of wine, a pint or a cheeky cocktail in the evening.

The staff were extremely friendly, the atmosphere calm and the décor understated and classic, with plenty of cosy corners to meet up with friends for a casual drink and a catch-up. The bar itself was a bustle of activity, with the staff making a variety of drinks and serving them directly to the tables, elevating the place from bar status to more of a boutique ‘lounge’. The floor plan is divided into three sections: the front where the bar is, the back, with more tables and a sofa area, and the balcony set up a small flight of stairs looking over the ground floor.

Tried and Tested in Sussex

For this special occasion, there were also lights woven through the banisters and balcony edge, and helium balloons filling the ceiling.

Halfway through the evening a rustic buffet was served, with platters of meats, cheeses, olives, bread and salad.

Although simple, the food was absolutely delicious – I may have taken more than I could manage! It was all fresh and locally sourced, ideal for sharing and perfect to go with their wine selection, which includes choices from all corners of the globe to suit all pallets. If wine’s not to your taste, you can also choose from a selection of local beers, ciders, sherry and port in addition to their extensive list of cocktails and mocktails – all very reasonably priced.

The live music is a big draw for Chapter 12. We were treated to a succession of talented artists, starting with a mellow acoustic guitar and singer, followed by a 4-piece band comprised of a female singer, guitarist, percussionist and a saxophonist. Their music suited very well to the evening, becoming more upbeat and lively as guests loosened up with their third or fourth drink of the evening.

The drinks service was immediate, polite, efficient and friendly and the menu extensive so, like me you won’t have much choice but to sample a few of the cocktails!

Chapter 12 is open Monday to Saturday, 9am till Midnight every day except Monday, when they close at 4pm.

They have a very busy diary of events, including more live music gigs - which are on every week, arts and literary group meetings, and community and charity based events. For anyone who thinks themselves a bit of a musician themselves, on the 1st, 2nd & 3rd Tuesday of each month Chapter 12 hosts ‘Live Lounge’ Open Mic sessions.

“The drinks service was immediate, polite, efficient and friendly and the menu extensive so, like me you won’t have much choice but to sample a few of the cocktails!”

Visit their website to keep up-to-date on all events: www.chapter12winebar. co.uk Facebook: facebook.com/ chapter12winebar Twitter: @Chapter12Wine

www.sussexbusinesstimes.co.uk 57

Health

Keep Healthy Stay Hydrated

Southern Water is reminding customers to drink plenty of fluids – particularly when exercising and during the summer months when temperatures increase We are constantly losing water from our bodies, primarily Health through sweat and urine, so it is important to drink fluids throughout the day to stay hydrated – this is essential for our survival, nutrition and well-being.

Generally, it is recommended that we drink 2-3 litres of fluid a day. The best way to do this is to drink tap water.

However, other drinks such as milk, fruit juice and decaffeinated tea and coffee also help rehydrate the body.

Beverley Thompson, Southern Water’s Campaigns and Community Engagement Manager, said: “Everyone knows to stay hydrated while playing sport but you may not realise that you lose water steadily throughout the day so it’s a good idea to drink plenty of water whether out and about, at home or even sat in an office.

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“We attend various events in the summer months to provide advice on hydration and give away free water bottles that customers can fill with tap water and use repeatedly.”

Drinking water helps: • Improve concentration • Fight disease • Digest food • Eliminate wastes and toxins from the body • Control body temperature • Clear skin A useful guide to checking your hydration levels is to look at the colour of your urine. A pale yellow is fine but the darker the colour the greater the degree of dehydration.

For information about hydration and Southern Water’s community and school talks visit: www.southernwater.co.uk

Top Tips for Hydration at Work

The Natural Hydration Council offer their advice for staying healthy and hydrated at work.

1. People with strenuous jobs, particularly in warm conditions, should make sure that they are adequately hydrated by drinking before they feel thirsty.

2. Drinking chilled fluids (around 250ml) at regular intervals could help to reduce the risk of heat stress and work-related accidents.

3. Adults in the workplace should aim for a total daily water intake of around 2 litres/day (women) and 2.5 litres/day (men). This can be obtained from beverages and moisture-rich foods.

4. Urine colour is a useful way of checking your hydration status in the workplace i.e. dark yellow, concentrated urine is a sign of dehydration.

5. Drink small amounts of water at regular intervals, this could help reduce headaches caused by dehydration.

6. If your job involves operating heavy machinery or making decisions affecting your safety, or the safety of others, don’t risk dehydration and the possible decline in alertness and speed of reaction that may follow - be sure to stay well-hydrated at all times.

Water Coolers, Boilers & Zip Taps for your office

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Motoring

EVEN THE DIRTY MARTINI IS SPOTLESS BAR & TERRACE

Relax in style in the Waterhouse Bar & Terrace, experience our hospitality and enjoy our ‘Perfect Pairings’.

The menu features locally sourced items for a real taste of Sussex, with Hailsham Lamb burger ‘Perfectly Paired, with a Sussex Mule or our decadent Tea by the Sea ‘Seaside Delights’ Afternoon Tea taken on the terrace.

With a car park on site, the Waterhouse Bar & Terrace is the perfect place to enjoy a family lunch with a difference, revel in a gathering of friends or savor any special occasion.

Open daily from 08:00am. For Afternoon Tea reservations please call 01273 775432 Hilton Brighton Metropole, Kings Road, Brighton, BN1 2FU

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Go Potty For Corporate Afternoon Tea

Swap the grubby office kettle for a posh teapot and a belt-busting cake spread at the Hilton Brighton Metropole Words: Zoe Thomas Afternoon tea is making a comeback. the last few Review Over years we’ve seen a resurgence of British patriotism and, thanks to a succession of national events (the Queen’s Jubilee, the 2012 London Olympics, a crechefull of Royal babies and no doubt the ever-popular Bake Off), it feels like we’ve well and truly got our British mojo back.

There are few traditions that epitomise our nation quite like afternoon tea.

There’s something about fine china teacups, miniature cakes and finger sandwiches with the crusts cut off that just oozes Great Britishness. It’s our portal into period dramas and Jane Austen novels; a chance to dress up, be civilised and eat copious amounts of cake and pastry. It’s also, as I recently discovered on a visit to the Brighton Hilton Metropole, a great alternative

to the office. And I’m not suggesting you skive off work to pig-out on clotted cream scones. I’m simply saying: take your work to tea.

Corporate afternoon tea is becoming a ‘thing’. It’s a step up from your average working lunch and it’s a way to impress clients without the usual method of taking them to pub and getting them drunk (although if Champagne and Prosecco is your thing, you’ll be glad to hear it’s an option at the Hilton’s afternoon tea).

The Hilton’s Waterhouse Bar is a fine place to entertain business clients.

It’s named after the hotel’s Victorian architect Alfred Waterhouse – the very same man who designed London’s Natural History Museum. It pairs nineteenth-century gentleman’s club elegance (think quilted leather chairs and wooden panelling) with 21st century style – chic lighting and modern art.

The dress code is smart-casual but I

got away with jeans and a blazer (this is Brighton, after all) – the great thing about the Hilton is that it’s upmarket without being in the slightest bit snobby.

Upon our arrival, my client and I were treated to a glass of Prosecco – a nice way to take the edge off any premeeting nerves. There’s a choice of two afternoon teas, one cheaper than the other. We chose both the £17 classic ‘Afternoon Tea’ and the £22 ‘Tea by the Sea, Seaside Delights’, which included additional sweet and savoury treats all locally sourced. (I swiftly put the diet on hold).

We had a window-seat with a view over the terrace and the iconic skeleton of the West Pier beyond which, had it not been drizzly and grey (we wouldn’t have it any other way), would have made for a gorgeous view.

Our seaside-themed tea came in an unusual but undoubtedly theatrical shelving unit, while the classic tea came on a traditional tiered cake stand.

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Tried and Tested in Sussex

The History of Afternoon Tea The afternoon tea is thought to have been ‘invented’ by Anna, the 7th Duchess of Bedford who one day complained of ‘having that sinking feeling’ in the late afternoon. At that time it was normal to have just two main meals a day - breakfast and dinner. The Duchess’ solution was to enjoy a pot of tea and a light snack privately in her boudoir during the afternoon. Later, she began to invite friends over to enjoy this afternoon refreshment and soon other hostesses began to cotton on to the idea. Before long the practice was respectable enough to move into the drawing room of the household and soon all of London’s fashionable elite were enjoying afternoon tea.

Today, hotels frequently serve afternoon tea to fill the gap between lunch and dinner, and it has become something of a luxury event in British culture.

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Treats in our Tea by the Sea selection included (deep breath): a trio of neatly cut sandwiches (with the crusts cut off, of course), two mini mushroom flans, two dainty ‘Hailsham lamb burgers’, two scones with clotted cream and jam, two mini jam doughnuts, two popcorn cheesecake bites, two vanilla macaroons, two strawberry and custard tarts and two slices of red velvet cake.

The classic Afternoon Tea consisted of: sandwiches (including a delicious humous and roasted pepper filling), two plain and two current scones with clotted cream and jam, a selection of sponge cakes and a couple of macaroons just in case you weren’t full enough.

The tea selection was impressive too: our waiter came over with a draw full of Twinings including fruit, herbal and classic English breakfast tea (which of course, I opted for).

It was, in a word, filling. If you’re worried about leaving your guests hungry - don’t. The casual pick-andchoose nature of the afternoon tea is ideal for large groups and there’s more than enough to eat on each platter for two people. Everything is laid out at

once so you don’t need to hang around waiting for courses to be served, and you don’t have to worry about buying mains and desserts. Because there’s no need for knives and forks (everything is conveniently bite-sized), you can even lay out folders and notebooks and laptops on the table if necessary.

Service at the Hilton is always excellent. Our waiter was polite and tentative, and even insisted on fetching me a new serviette when mine fell on the floor. It’s service like this that elevates the afternoon tea from a mere midafternoon snack, to a truly luxurious treat. It was, after all, a mark of the upper classes.

I left the Hilton feeling a few pounds heavier, but nonetheless proud of our little country for producing something as simple and yet delightful as the afternoon tea. And it’s amazing what a few scones can do for team morale!

If you would like to book an afternoon tea at the Hilton Brighton Metropole, whether for corporate or personal purposes, please call the hotel directly to make your booking: 01273 775432.

IDEAL LOCATION

FOR CONFERENCES AND CORPORATE EVENTS...

MEETING ROOM HIRE | TEA & COFFEE FREE WI-FI | FREE CAR PARKING

www.brighton-racecourse.co.uk 01273 603580 | info@brighton-racecourse.co.uk

Hire Our Studio!

Our brand new, flexible studio space includes one of the largest infinity coves outside London and can be ‘dry’ hired or booked with some of the best creative professionals in the region.

• Product photography - including 360 degree modeling • Promotional films for web • Portraiture and group/team Photography • Full design & production services • Comprehensive kit list with both LED & strobe lighting

Chickalates Fitness

For more information or to arrange a viewing contact Amy Watson at amy@lifemediagroup.co.uk or call 01323 819018

We offer a variety of Pilates classes and private sessions catering for everyone from beginners to advanced practitioners.

These include: • Classic Pilates classes for all abilities including older people.

• Pop Pilates classes for weight loss.

• Pre and Postnatal Classes (Mummy and Baby) for mothers.

• Performance training for amateur and sports professionals.

• Personal training and weight loss programs are also available.

• Yoga, Zumba and Aerobic classes are also available for our members.

For more info about our classes and programs visit www.chickalates.co.uk Or contact us at chickalates@gmail.com or call 07583486168

www.sussexbusinesstimes.co.uk 63 Our clients include:

SBT

Society Review New Gallery Opening in the North Laines … Opening show … ‘RUDE’

CRUSH, a vibrant exciting new gallery - a lively space with art to match.

Principal artist, Louise Dear, has returned to Brighton after 10 years in the Devon countryside “I am back,” she says - “I loved the quiet beauty of Devon but now crave the colour and vibrancy of the city - it’s time for some action. My publishing contract is fulfilled and I am free and ready to take my art further than ever before. I have found a great studio with a spacious gallery - a place to work and a permanent display - it’s just what I have always wanted” Brighton isn’t just a source of inspiration to Louise it’s a source of energy.

Day-trippers, a swirling mix of colour and vitality. buzzing seaside kitsch and slick-city Brighton, where silicon beach rubs shoulders with artistic bohemia. It’s a special mix that delivers the energy to charge her creative batteries. And these paintings take a lot of energy!

Launch night at Crush

Crush gallery owners artist Louise Dear and Craig Smith

Jess and Nicole Hyland

Photography by Graham Franks ©

Julie Allison and Susie Jardine

Pat Hand, Suzie Walker and Susie Jardine

A busy launch night at Crush

Emma Hayes and Olivia Hearnshaw

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Lama-Sea Dear with the painting of herself by Louise Dear

Relaxing Zoe Mc Guigan

Photography by Simon Skinner Š

Review Home Launch 2015 Brewers

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Made In Sussex

Made In Sussex:

The White Rock Theatre Made, developed and succeeding in Sussex, it is an exciting time for The White Rock Theatre in Hastings

Hastings is famous for being the heart of Brand 1066 country: a town filled with medieval Focus castles, gardens and cultural pizzazz.

To add to the many attractions this town has to offer, the White Rock Theatre offers a variety of acts and entertainment options to suit all theatrical tastes, and has continued to do so since the 1920s.

The White Rock Theatre, quite aptly, has 1066 seats on offer to audiences wishing to book to see productions ranging from ballets to pantomimes, or comedy to pop music. This year sees acts such as The Proclaimers, Milton Jones, Went-End musical hits Avenue Q (‘the best musical of the decade’) and The Wizard of Oz and, last but not least, the annual pantomime.

This year’s pantomime performance, running from November to December, sees the ‘greatest pantomime of them all’, Cinderella with the lead role played

by Jessie Wallace, star of the popular soap opera, Eastenders.

With changes happening in abundance throughout Hastings, this theatre is following suit. 2015 promises to be ‘bigger and better’, with large nationwide tours returning due to high demand and all the wonders of theatre being generally enhanced.

The venue also hosts various community events, children’s birthdays and encourages the younger residents

of Hastings to get involved with their youth theatre program. This is a chance for 8-16 year olds to pursue their love for theatre, or even find a passion they didn’t know they had, whilst improving their self-esteem, confidence and life-skills. Even the toddlers can get involved with an introduction to creative expression drama dance and music – run by the theatre.

The White Rock Tiddlers is open to 4-7 year olds and is a great way to build their social skills and ignite the sparks of imagination.

This theatre really does add a multifaceted and culturally diverse range of entertainment options, to suit all ages, all backgrounds and all tastes. You can even enjoy some traditional British food

“This theatre really does add a multifaceted and culturally diverse range of entertainment options, to suit all ages”

whilst admiring sea view from their very own café – a great way to begin or end the theatrical experience.

To book to see a performance, either drop in to The White Rock Theatre Ticket Office or phone on 01424 462 288.

If you would like to know more about either the White Rock Tiddlers club the Youth Theatre, backstage tours or hiring the venue for your own purposes, please contact Nikki Leach on 01424 462287 or email nikki@ whiterocktheatre.org.uk

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commercial property.

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