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The winning (Which?) brands of 2022

The winners of the annual Which? Awards have been announced, recognising and celebrating brands that go the extra mile for customers. This year, the judges looked closely at how brands have dealt with the cost of living crisis. Value for money, along with exemplary products and customer service, determined the companies worthy of the top prize. The latest awards also saw the launch of the first Which? Sustainability Champion honorary award, scooped up by a brand with ambitious plans to lower its carbon footprint. Here’s who won what…

Travel brand of the year: Jet2

Why? Excellent customer service and value for money Banking brand of the year: Starling Bank

Why? For great customer service through their communication, transparency of charges and ‘easy to use’ mobile banking app. Insurance brand of the year: NFU Mutual

Why? Exemplary service, demonstrated by its customer service and claims scores.

Retailer of the year: Richer Sounds

Why? ‘Remarkable’ value for money and generous product guarantees. Utilities brand of the year: Tesco Mobile

Why? Competitively priced deals, signing up to Ofcom's Fairness for Customers. Was also named as a vulnerable consumer champion. Car brand of the year: Kia

Why? Affordability, value for money and for its marketleading warranty. Home technology brand of the year: Samsung

Why? Value for money and reliability for regular security updates of its products. Home entertainment brand of the year: LG

Why? For its high-quality products.

Kitchen and household products brand of the

year: Kenwood Why? For efficiency and value for money.

Large kitchen appliance brand of the year:

Samsung Why? Reliability of its appliances.

Trusted Trader of the year: Inspiration Computers

Why? Fantastic customer communications, high-quality servicing and great value for money.

Sustainability Champion of the year: Exodus Travels

Why? Reducing its carbon footprint and expanding its rail bookings so customers don't necessarily have to fly to their destination.

Top tip

When you’re planning the weekly shop it can be tempting to stock your fridge/ freezer to capacity, however doing so can actually cause your electricity bill to hike unexpectedly. According to the Energy Saving Trust, fridges work best at three-quarters full as this allows the air to circulate freely - so aim for that and if needed fill empty space with bottles of tap water. This has the added benefit of meaning you don’t need to run the cold tap for extra time to get something cool to drink, saving water and possibly money too if you’re on a meter.

TEEN JOURNALING

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