Nearly 8,000 Reasons to Trust Lickety Split — A Customer Review Showcase

There is a particular kind of helplessness that comes with a home emergency Your air conditioner stops working at 8 PM in July A pipe bursts inside a wall on a Saturday morning The circuit breaker trips and nothing will reset it In those moments, what you need is not a promise from a website You need someone who answers the phone, shows up fast, and actually knows what they are doing That is the standard Lickety Split AC, Plumbing & Electric has been held to by nearly 8,000 customers across Northeast Florida and it is the standard the company has consistently met

With a 4 9-star rating on Google and an expanding service footprint that now reaches Jacksonville, St Augustine, Ponte Vedra Beach, Orange Park, Daytona, Orlando, and more than a dozen communities in between, Lickety Split has built something rarer than a good review: a reputation

This publication brings together the most compelling customer stories, service highlights, and direct quotes from verified reviewers to give you a complete picture of what Lickety Split delivers and why it keeps earning the trust of Northeast Florida homeowners year after year.

What Customers Say About the HVAC Team

Florida's climate makes air conditioning a non-negotiable part of daily life, and the pressure on HVAC companies is higher here than almost anywhere else in the country. Lickety Split's technicians understand that pressure and they show up ready for it

Mauricio Avendano, a Jacksonville homeowner, described his experience calling Lickety Split after his AC stopped working: the technician arrived the same day, explained every step of the

diagnosis in plain language, and resolved the issue efficiently What struck Avendano most was not just the technical competence it was how comfortable the technician made him feel throughout For a first-time caller dealing with an unfamiliar company in an unfamiliar situation, that kind of reassurance is exactly what earns loyalty

Harold Brown had a more dramatic story. He came home to discover his aging system had failed entirely during one of Jacksonville's brutal summer stretches. He called Lickety Split in the early afternoon, had a technician on-site within hours, and after a thorough assessment decided on the spot to replace the entire unit. By evening, the job was done. He described the experience of making an unexpected $14,000 decision as 'virtually stress-free' which says everything about how Lickety Split's team communicates value and builds confidence even in high-stakes situations.

Melanee Hill described a team that worked through the night after a full system replacement was needed. Technicians explained each step as they went, showed the family what had failed and why, and did not leave until the home was comfortable again. 'It felt like a real concern for them,' she wrote, 'not just a paycheck.'

You can watch real video testimonials from customers like these directly on Lickety Split's YouTube channel including this review from a homeowner whose same-day AC repair saved the day The videos offer an honest, unscripted look at what the service experience is actually like

Plumbing That Goes Beyond the Call

HVAC is Lickety Split's most-reviewed service category, but the plumbing team earns its share of passionate praise as well. The company's plumbing work covers everything from routine drain cleaning and water heater maintenance to complex sewer repair, full-system repiping, and the increasingly popular trenchless pipe relining method a no-dig approach that repairs damaged pipes from the inside without excavation, preserving landscaping and avoiding the structural disruption of traditional replacement.

Gina Amodei described a burst pipe emergency that Lickety Split resolved the same day Technician Myles B arrived quickly, handled the plumbing repair, and also took the time to check the AC system while he was there 'A true near-me service,' she said a phrase that captures exactly what homeowners want: a company that treats their home the way a trusted neighbor would

Aaron Bartlett in St Augustine needed a sewer blockage cleared Technician Matthew Hahn not only resolved the immediate problem but went further, jetting the entire sewer line to clear older debris and reduce the likelihood of future blockages Bartlett called it 'the best customer service ever' not because the work was fast, but because the technician was transparent about what he was doing and why

Donmika Gross praised her technician Thurman so effusively that she ended her review with a direct request for management: 'Guys, he needs a raise ' That kind of advocacy a customer going out of their way to make sure a technician is recognized is not something you can manufacture with training alone It comes from people who genuinely care about doing their jobs well

The Electrical Services Northeast Florida Relies On

The electrical division at Lickety Split handles the full range of residential and commercial needs: panel upgrades, EV charger installation, generator hookups, ceiling fan installation, circuit breaker repair, outlet installation, and complete home rewiring Emergency electricians are available around the clock

Robin Lazorik needed flood lights wired at her home. The technician arrived, explained the entire process clearly, completed the work quickly, and left the site clean. 'Quick, professional, and stress-free' was how she described it — three words that show up in electrical reviews again and again. Huiching Chiu praised electrician Matthew Taylor specifically, calling him 'very friendly, reliable, and efficient.'

For a closer look at how the electrical and plumbing teams operate in the field, this customer testimonial video offers a firsthand account of the service experience from a homeowner who used Lickety Split for an electrical job.

Duct Cleaning and Indoor Air Quality

One service that deserves more attention than it typically gets is Lickety Split's professional duct cleaning. In Northeast Florida's humid climate, air ducts accumulate dust, pollen, pet dander, mold spores, and other contaminants at a rate that can meaningfully degrade indoor air quality over time. Left unaddressed, these buildups stress the HVAC system, raise energy costs, and create conditions that affect the health and comfort of everyone in the home.

The Henderson family needed emergency duct cleaning after smoke damage from a fire in their son's room. Lickety Split's team responded the same day, completed a thorough cleaning before the Florida heat set in, and handled the work with a professionalism and care that the family specifically noted in their review. They called the technicians 'extremely polite, considerate, and knowledgeable' a response that reflects how Lickety Split approaches even unusual service calls.

The Numbers and the People Behind Them

Nearly 8,000 reviews averaging 4.9 stars is a remarkable outcome for any service business, but the texture of those reviews is what makes the picture compelling. Customers do not just leave star ratings they name technicians. Oscar P, Kelvin Jackson, Jacob, Henry M, Thurman, Sergio, JJ, Cameron, Matthew Hahn, Chris de Kock, Myles B, Matthew Taylor these names appear again and again, each one attached to a story that is specific, credible, and warm.

Companies that earn this kind of loyalty invest in their people. Rigorous training, clear communication standards, and a culture that prioritizes the customer's actual experience over the transaction are what produce technicians who stay calm under pressure, explain things clearly, and leave homeowners feeling respected. That culture shows up in every category of review Lickety Split receives.

The full playlist of customer video testimonials available here on YouTube captures many of these stories in the customers' own voices, which is worth taking a few minutes to watch before making a service call

Serving Northeast Florida and Beyond

Lickety Split operates Monday through Sunday from 7 AM to 9 PM, with emergency service available around the clock The company holds active Florida licenses across all three trades: AC License CAC1822049, Plumbing License CFC1431892, and Electrical License EC13012315 Service is available across Jacksonville, Jacksonville Beach, Atlantic Beach, St Augustine, St Augustine Beach, Ponte Vedra Beach, St Johns, World Golf Village, Orange Park, Fleming Island, Oakleaf, Lakeside, Middleburg, Bryceville, Callahan, Nassau County, and now the Daytona and Orlando areas

Current special offers include a $49 AC tune-up, a $29 water heater flush, and a free AC trip and diagnostic with approved repairs. To schedule service or learn more, visit the website or call directly at 904-217-6218.