Profile Magazine - LGPro - 2025 Summer Edition by LGPro VIC

Local Government Professionals biannual magazine

Summer 2025

How this scholarship is empowering young professionals

Leading beyond the numbers

Our Kiwi connection

Speaking across cultures

John Vastianos on leadership since graduating from XLP

Indivar Dhakal returns from exchange in Aotearoa

Award-winner Annie Liu on culturally informed communication

Got questions about remuneration strategies? We've got all the answers. Improve staff retention rates

Increase staff engagement

Ensure competitive advantage

Optimise recruitment

For more than 20 years McArthur has been working with Australian Councils and the broader Local Government sector to help develop the best possible remuneration solutions. With unparalleled insight and experience, our consultants deliver relevant insight and advice tailored to unique organisational specifications. Having the right strategies in place means more engaged, committed and focused teams, and optimised productivity and performance outcomes.

Adelaide

Brisbane

Canberra

Melbourne

Perth

Sydney

Championing inclusion as everyday practice Our commitment to diversity and inclusion.

Speaking Across Cultures: Annie Liu’s approach to inclusive communication

Whitehorse’s Sally Isaac Award-winning Advocacy Advisor on culturally informed communication.

Building a future-fit workforce

LGPro’s local government workforce research is ready for 2026’s workforce planning.

Annie Liu being awarded at LGPro’s 2025 Women’s Forum – more on page 8.

Our Kiwi Connection: Indivar Dhakal’s learnings from New Zealand The debut Manager Exchange Program participant returns from Aotearoa.

Mental Health: A new regulatory priority for councils How mental health training has become a workplace safety compliance priority.

CONTRIBUTIONS Story ideas and photographs are always welcome. Contact: info@lgpro.com ADVERTISING

Awards Season: The three deadlines coming in February Three different awards programs are currently open for nominations.

Leading Beyond the Numbers: a CFO’s leadership journey Glen Eira CFO John Vastianos on leadership since graduating from XLP.

For information or to book advertising in Profile, contact: info@lgpro.com CREDITS Profile is published by Local Government Professionals Inc. LGPro, Level 3/58 Lorimer Street Docklands 3008 Ph: (03) 9268 6400 Email: info@lgpro.com Website: www.lgpro.com GRAPHIC DESIGN ADW Design www.adwdesign.com.au

What’s on in 2026?

See the full calendar of events and professional development opportunities for the half-year ahead.

LGPRO PROFILE SUMMER 2025 3

From the LGPro President & CEO

Join us in celebrating the dedicated professionals who make the local government sector proud. This issue of Profile brings us into 2026 – LGPro’s 30-year anniversary. Your member association was incorporated back in 1996, and this issue marks a milestone we are proud to share with you. So much has changed for our sector in those years, but LGPro has backed the staff behind our great sector since those early days, growing alongside you all. And we continue to evolve alongside local government. Work we introduced in our last edition of Profile has since come to life, from the launch of LGPro’s Diversity and Inclusion Strategy to the reveal of our research into the future of the local government workforce.

As we evolve, we do more and we do things differently. We have an updated suite of programs with inclusion baked into the way we design these. So you can plan your engagement in this updated schedule, you will find a full guide to learning and development for the next half-year within these pages too. Please enjoy the Summer edition of your member magazine. Sue Wilkinson President Jill Brown Chief Executive Officer Local Government Professionals Victoria

And just as this magazine reads on the cover, we offer up profiles of the extraordinary individuals who make up our rich, diverse sector of passionate professionals. From officers and managers up to executives, we’re proud to celebrate the people behind the work in these pages.

“This issue marks a milestone we are proud to share with you.” 4 LGPRO PROFILE SUMMER 2025

EMPOWERING COUNCILS IN NAVIGATING THEIR EVOLVING RISK PROFILES To learn more contact: Justin Gillingham | 0428 166 962

JLT Public Sector is a division of JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) and a business of Marsh McLennan. LCPA 24/263. S24-288302

Championing inclusion as everyday practice LGPro’s commitment to diversity and inclusion.

6 LGPRO PROFILE SUMMER 2025

As the member association for Victorian local government professionals, LGPro influences the experiences of inclusion across the sector.

• Improved content accessibility and updated systems to respond to the future local government workforce

As an employer, LGPro has affirmed its aspiration to offer a workplace that is inclusive, respectful, safe, and flexible. In its role as a member association and the sector's trainer of choice, inclusivity is now embedded as a design principle.

• Taken feedback seriously, particularly on cultural safety, and acted to make events and offerings more inclusive.

LGPro has: • Diversified its delivery modes to include online, hybrid, and rural-based formats • Developed award categories and learning opportunities that reflect the unique contexts of diverse professionals and smaller rural and regional councils • Made access a priority by offering targeted scholarships, especially for Indigenous professionals and women

Download LGPro's Diversity and Inclusion Strategy including the first year's action plan.

But the journey is not complete, and LGPro's next steps are proactive. LGPro has developed a strategy that builds on these foundations, moving LGPro from commitment to deeper impact, from responsive inclusion to structural equity, and from promising change to sustained transformation.

DIVE AND IRSITY STRA NCLUSION ACTIOTEGY AND N PLA CHAM N PIONIN GO G

VER LO AS EV NMENT IN CAL ERYD C AY PR LUSION ACTIC 2026 – E 2030

DOWNLOAD THE REPORT

LGPRO PROFILE SUMMER 2025 7

SPEAKING ACROSS CULTURES: Annie Liu’s approach to inclusive communication

We speak with Whitehorse City Council’s award-winning Advocacy Advisor about how culturally informed communication is strengthening engagement with Mandarin-speaking residents. To celebrate this year’s recipient of the Sally Isaac Memorial Scholarship Fund Award, we speak with Whitehorse City Council’s Annie Liu about the work that earned her this recognition. Annie shares how culturally informed communication is helping bridge cultural divides and deepen engagement with Mandarinspeaking residents, and why inclusive practice is becoming essential to local government today.

8 LGPRO PROFILE SUMMER 2025

“Winning this award was a thrilling moment in my life.”

LGPRO PROFILE SUMMER 2025 9

10 LGPRO PROFILE SUMMER 2025

How have things changed for you since joining Whitehorse in 2023, being awarded in 2025, till now? I joined Whitehorse in August 2023 as a customer service officer, straight after a short internship at The Canberra Times. As a customer service officer, my job was to help residents problem-solve by connecting them to the different departments at Council. Speaking with residents every day gave me direct exposure into how local government operates and how residents connect with the Council. While completing the final year of my business and journalism degree at the time, I asked for an opportunity to gain communications experience. I was offered a 2-day-per-week secondment and soon found myself working on Mandarin translation at engagement pop-ups, writing the CEO’s monthly staff column, drafting speeches, presentations, and media responses.

My manager and the broader leadership team recognised the value I could bring through both lived cultural experience and communications skills and qualifications. Their trust helped me discover my ability to bridge two cultures by using my Chinese background and growing understanding of Australian civic life to strengthen Council’s engagement with the community. Since then, I took every opportunity as a learning opportunity to help me grow, moving from customer service into communications and now into my third role as an Advocacy Advisor. I am proud of my capacity to learn, adapt, and to constantly push myself out of my comfort zone, which has enabled me to grow at a fast pace in a short time period.

“There is a Chinese expression — “gold will always shine” — and while I believe this principle, I am shining because I was given the chance to do so.”

LGPRO PROFILE SUMMER 2025 11

How has being awarded professionally or personally affected your life? What has been the reaction of your council? Winning this award was a thrilling moment in my life. Professionally, this award is recognition of my hard work and my ability. It motivates me to keep contributing to this society, especially to motivate culturally and linguistically diverse groups to be better equipped with the information they need to live a meaningful life in Australia, to better integrate into mainstream society, and to participate in the democratic process. Inclusive communication is not that I can speak another language, but rather, how I can use my cultural insight and language skills to better serve those who are disadvantaged as a result of language and cultural barriers. When people are empowered through the government’s communications channels, they are better informed about government policies, which allows them to better participate in civic life, and crucially, strengthen our democracy. It is a win-win for both the CALD community and the broader community.

12 LGPRO PROFILE SUMMER 2025

Personally, working in local government has allowed me to discover the strength in myself, my ability for intercultural communications, and what I can keep bringing to Whitehorse to serve the community. My Council is thrilled for me winning this award. I was honoured with a morning tea and kind words from our CEO, and a letter from the then Mayor, now Councillor Andrew Davenport, who is a strong advocate for better communications engagement with the multicultural community. I’m very grateful to my managers for nominating me and for believing in my potential from the beginning. There is a Chinese expression – “gold will always shine” – and while I believe this principle, I am shining because I was given the chance to do so.

“To me, inclusive communication isn’t simply translating words. It is translating context.”

LGPRO PROFILE SUMMER 2025 13

“When people feel informed, respected and included, they are more likely to get involved and our whole community becomes stronger.” 14 LGPRO PROFILE SUMMER 2025

You were awarded for your commitment to inclusive communications and collaboration with team rights across your council. How have you seen the benefits of your work unfolding? I’m grateful to my manager for empowering me to explore WeChat as a new communications platform for Whitehorse. She trusted my cultural insight and encouraged me to be bold in imagining what was possible. More than 13% of Whitehorse residents speak Mandarin, yet language and cultural barriers have historically limited their engagement in the Australian community. WeChat has helped close that gap — meeting people where they are and opening a direct, culturally-relevant communications channel to important information. One video, highlighting free weekend parking in Box Hill, has reached more than 150,000 views, 967 likes, 5.5k shares, 737 love hearts and 92 comments from the Chinese community. This video symbolises that the Council welcomes the Chinese community into local spaces and decision-making. To me, inclusive communication isn’t simply translating words. It is translating context. Cultural norms and cognitive patterns differ between Chinese and Western communication styles. Without addressing that, even accurate translations can fail. For example, the concept of “garage sales” doesn’t exist in high-density living environments common in China, so additional context is required before publishing content relating to garage sales. WeChat has also helped people understand everyday Council services. For example, our video explaining how to pay rates was designed for areas where many Chinese residents were new to the rate payment system. Because of WeChat video content like this, we are seeing real outcomes in improving understanding of how local government works. Inclusive communications strengthen our democratic process. Earlier this year, we shared a video promoting Council’s community grants program.

Since then, there has been a noticeable increase in grant applications from culturally diverse groups, partly because WeChat helped explain who can apply and what support is available. Seeing these benefits reminds me why inclusive communication matters. When people feel informed, respected and included, they are more likely to get involved and our whole community becomes stronger. While WeChat videos may be relatively new in local government, they’re just one part of my role. Most days, I’m working alongside my colleagues, writing, planning, and supporting Council-wide initiatives. I really value the collaborative spirit at Whitehorse. I also had a memorable experience during my temporary placement in the Governance team, where my desk was directly outside the CEO’s office. On my first day, I saw the CEO more times than ever before. My short stint has turned out to be a great learning experience. It helped me better understand how council officers work with Councillors.

What is your plan for studying or further development with your scholarship now? I plan to use the scholarship to pay for my Graduate Certificate in Translations at the University of Melbourne. This course will help me better understand the differences between languages and communication systems. It will also support my long-term goal of working in diplomacy or foreign affairs.

What is your advice for anyone considering a future nomination for awards like these? Say yes to opportunities, even if they feel challenging. The Sally Isaac Award is not just about what you have achieved, the award recognises your drive and your future potential.

And for their managers? For managers, a simple conversation or a tap on the shoulder can change someone’s career. When we feel supported, we are more willing to step up and shine. Please keep encouraging emerging talent. Your support can give someone the confidence they need to take the next big step.

LGPRO PROFILE SUMMER 2025 15

Building a Connected Future so everyone can thrive Telstra can help you deliver innovative, convenient, and secure digital services for your community.

Find out more

Building a future-fit workforce LGPro’s in-depth analysis into the state of the local government workforce is ready for 2026’s workforce planning. 18 LGPRO PROFILE SUMMER 2025

Victorian local government is entering a period of significant transformation. Population growth, shifting community needs, financial pressures, and advances in technology are reshaping how local government delivers services. These changes are placing new expectations on our workforce. Strengthening future capability is no longer a question of growth alone. It is a question of how councils can attract, develop, and retain people who are equipped to respond to a more complex service landscape. A forward-looking approach to workforce planning is needed to help councils remain adaptive. LGPro’s new research is here to help.

Download the full Insights Report and explore how your council can shape a future-ready workforce.

New research LGPro engaged SGS Economics and Planning to develop an Insights Report to outline recent trends, highlight key drivers of future need, and stimulate ideas and discussion around what is needed to develop a future-fit Victorian local government workforce. This research delivers six recommendations for the Victorian local government sector to consider to meet the challenges of the future with a fit-for-purpose workforce.

VIC FUTU TORIA’S GOVERE LOCAL RNME WORK N FORC T E INS IGHTS

REPO

Local Profes Governmen siona ls Vict t oria Septem ber 20 25

DOWNLOAD THE REPORT

LGPRO PROFILE SUMMER 2025 19

REDUCE THE RISK OF MANAGING YOUR FLEET The Connected Fleet is transforming the way our teams work by bringing real-time visibility and information to the workplace. This technology enhances not only our driver’s safety with utilisation and maintenance tools, but also promotes sustainability through fuel efficiency and effective job management.

1300 111 477 TeletracNavman.com.au

Providing Local Government with excellence in recruitment and HR Consulting for over 55 years. Permanent Recruitment Temporary Staffing Executive Search HR Consulting mcarthur.com.au hrconsulting@mcarthur.com.au (03) 9828 6565

Adelaide Brisbane Canberra Melbourne Perth Sydney

Our Kiwi Connection: Indivar Dhakal’s learnings from New Zealand We find out what the debut participant in LGPro’s Manager Exchange Program took away from last September’s Local Government Annual Conference across the water. 22 LGPRO PROFILE SUMMER 2025

Indivar at New Zealand's West Coast Regional Council.

“Being part of this exchange has given me a unique lens into how local government works in New Zealand – what’s different, what’s familiar, and what we can learn from one another.” That’s Indivar Dhakal, Manager City Design and Economy at Merri-bek City Council, on his way back from Aotearoa New Zealand as the first participant in LGPro’s new Manager Exchange Program. LGPro is now recruiting the next participant in 2026. Just back from the Taituarā Annual Conference in Christchurch, we caught up with Indivar to find out what he learnt from the experience.

“This experience provided me with an opportunity to build connections …, gain fresh perspectives, and share insights.”

LGPRO PROFILE SUMMER 2025 23

Indivar at the 2025 LGPro Annual Conference.

“I was more than enthusiastic about sharing experiences from the Councils that I have worked in.”

Three days of presentations, workshops, and networking – tell us about the conference. The conference brought together leaders, innovators, and professionals from Aotearoa, Australia, and beyond. The focus of the conference was on innovation, leadership, collaboration, and addressing the challenges and opportunities that local governments are facing today.

24 LGPRO PROFILE SUMMER 2025

This experience provided me with an opportunity to build connections with colleagues in Aotearoa, gain fresh perspectives, and share insights from the Victorian Local Government context.

“The Leaders Forum session on political mindset versus leadership mindset was an eye-opener.”

LGPRO PROFILE SUMMER 2025 25

Indivar with LGPro President Sue Wilkinson at LGPro’s 2025 Annual Conference.

What were the standout moments? The Leaders Forum session on political mindset versus leadership mindset was an eye-opener. The session focused on both elected and bureaucratic leaders’ mindsets compared to a short-term political mindset, and how we can manage those mindsets. Another on “pseudolaw” focused on examples of sovereign citizen-related matters and provided the group with useful tools on how to navigate those challenges. Another on “Power of Purpose” explained how an organisation can move from a hierarchical machine to a living system.

26 LGPRO PROFILE SUMMER 2025

A particular standout was economist Shamubeel Eaqub. I was advised by my colleague from West Coast Regional Council, Steven May – my exchange program counterpart who will attend the LGPro Conference in Melbourne in 2026 – that Shamubeel was one of the highlights of similar conferences in New Zealand. He talked about trust in government and why it is declining, what to look out for, and how to navigate complex challenges of trust in government. But the last session was probably the highlight of the conference, where keynote speaker Eteroa Lafaele generously shared the journey of unseen to unstoppable. Eteroa shared how she used technology to create pathways for Pacific people into the technological space.

Indivar during a site visit at Pounamu Pathway. LGPRO PROFILE SUMMER 2025 27

How about your contribution? There were immersive sessions, and I had to choose amongst three equally important themes and attend one. I chose the environmental impact theme, as I believed it had similarities to the Victorian context. The session had two presentations. One was from South Dunedin Council on overcoming inundation challenges and how to build climate change adaptation that is viable, affordable, and widely supported. We also heard from Auckland City Council in relation to their food scraps roll out to aim at zero waste by 2040.

From here, I had the opportunity to share my experiences of Victorian local government waste initiatives and how they compared to the one rolling out in part across the Tasman. Particularly during networking events, I had the opportunity to meet with several peers from Aotearoa, Australia, and many other nations. One of the key questions asked by the peers across the Tasman was around rate capping, which the New Zealand Government is supposedly considering, and I was more than enthusiastic about sharing experiences from the Councils that I have worked in since the introduction of the rate cap in Victoria.

Indivar with fellow exchange recipient, West Coast Regional Council's Steven May. Image courtesy of Smoke Photo & Video and Taituarā.

28 LGPRO PROFILE SUMMER 2025

Indivar during a site visit at Pounamu Pathway.

“The program has been invaluable in strengthening my leadership capability.” I am grateful to LGPro for supporting my participation in this exchange program and to Taituarā for their generous hospitality. I am also grateful to Steven May, who went above and beyond as a host to make me feel welcome. Last but not the least, I am thankful to Merri-bek Council for supporting me throughout my participation.

The program has been invaluable in strengthening my leadership capability, expanding my professional network, and providing insights that will benefit both my council and the wider sector.

The 2026 New Zealand Manager Exchange Program is now open for nominations at LGPro.com

CLICK HERE

LGPRO PROFILE SUMMER 2025 29

CORPORATE PARTNER DIRECTORY 2025-26

LGPro CORPORATE PARTNER DIRECTORY

2025-26

CORPORATE PARTNERS (listed in the directory in alphabetical order)

AP Psychology and Consulting Services Ask Your Team

Civica LinkSafe Converlens Customer Service Benchmarking Australia (CSBA) CT Management Group Datacom Davidson Group Duxton Hill Future Leadership Government Frameworks Government Shared Services HR Legal Hunt & Hunt iPlatinum JLT Kernow Local Government Experts McArthur Maddocks Moray & Agnew Lawyers Ninety Mile Consulting Peter Berry PKF Push My Button Redman Solutions Russell Kennedy Lawyers Skefto SpacetoCo Steople SurePact Symphony3 Teletrac Navman Telstra Vision Super Votar Partners W&Co Search Warner Institute Well Done International WID Factor

30 LGPRO CORPORATE PARTNER DIRECTORY 2025-26

LGPro is grateful for the support it receives from its Corporate Partners. The following pages contain advertisements submitted by LGPro’s 2025-26 Corporate Partners. Please take a moment to learn about the many services, programs, and products these organisations offer to the Local Government sector.

Adelaide Brisbane Canberra Melbourne Perth Sydney

LGPRO PRINCIPAL PARTNER Note: All financial 2025-26 LGPro Corporate Partners were invited to participate in this directory. Not all Corporate Partners took up the opportunity.

CORPORATE PARTNER DIRECTORY 2025-26

Leaders in Psychosocial Risk Management Trusted by councils to align with new VIC Psychological Health Regulations AP Psychology & Consulting Services delivers award-winning, evidence-based solutions to help councils reduce psychosocial risks, develop confident leaders and build mentally healthy workplaces.

Employee feedback shouldn’t be an annual event.

Our Solutions

AskYourTeam helps to build a culture your council can trust.

Metal Health Training Strategic Consulting e-Learning Psychosocial Risk Management Psychosocial Risk Assessments

Book a Discussion

Scan QR or email us to enquire

Find out askyourteam.com/culture-of-feedback

info@psychology-consulting.com

LGPRO CORPORATE PARTNER DIRECTORY 2025-26 31

CORPORATE PARTNER DIRECTORY 2025-26

Empowering Local Government in Australia Datascape is a modern, cloud-based software suite designed specifically for local councils to streamline

their operations, boost efficiency, and enhance service delivery — all while reducing complexity and administrative burden for council teams.

Purpose-built for local

Integrated ERP modules

Open, API-rich software for

government in Australia.

and standalone digital

seamless integration into

tools with robust reporting.

your council’s existing digital ecosystem.

Scan to find out more

32 LGPRO CORPORATE PARTNER DIRECTORY 2025-26

CORPORATE PARTNER DIRECTORY 2025-26

Struggling with

inefficiencies and limited resources?

Introducing FARMER

Forms | Automation I Records Management I Executive Reporting

Professional - Flexible - Proven Success

Efficiency Redefined

Turn paperwork into sleek web forms, automate processes, saving thousands of hours, manage records, and route documents seamlessly. Automation ensures compliance and improves data access for better decision-making. Never file a record again!

Partnering Exclusively with Local Government Municipal Building Surveyors & Inspectors Shared Services Secondary Impact Assessments

What sets FARMER apart? We handle the heavy lifting—form design, maintenance, updates, and process changes. So you can focus on what matters most, serving your community.

govss.com.au Learn More

www.governmentframeworks.com

L27, 101 Collins Street Melbourne VIC 3000 admin@govss.com.au

LGPRO CORPORATE PARTNER DIRECTORY 2025-26 33

CORPORATE PARTNER DIRECTORY 2025-26

YOUR COUNCIL’S LEGAL TEAM Experts in local government workplace relations Strategic advice on bargaining, multi-employer agreements and safety Tailored training: Respect@Work, Psychosocial Hazards, Managing Injured Workers and more Specialists in workplace investigations Representation in the Fair Work Commission +61 3 9948 2450

info@hrlegal.com.au

Trial options available

iFerret enables staff to quickly and easily search and retrieve information from email, network drives, corporate systems, sharepoint, onedrive, teams and more

• Provides instant information

• Duplicate document

• Single login to all information • Supports a broad variety of

• Full audit trail • Integrated to commonly used

access via key word searching

data sources

• Searches scanned image information

• Preserves application security • Automatic electronic information packaging

identification

corporate systems

EMPOWERING COUNCILS IN NAVIGATING THEIR EVOLVING RISK PROFILES To learn more contact: Justin Gillingham | 0428 166 962

• Installed as a ‘turnkey’ appliance solution

• Simple to use with minimal training

• Improve efficiency and reduce administration costs

Now installed at circa 60 councils

JLT Public Sector is a division of JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) and a business of Marsh McLennan. LCPA 24/263. S24-288302

Contact iPLATINUM to discuss your organisational needs W www.iplatinum.com.au E info@iplatinum.com.au T 1300 Ferret

34 LGPRO CORPORATE PARTNER DIRECTORY 2025-26

24-305126 JPS Advertisement for Victoria Public Sector_90x125mm.indd 1

5/07/2024 1:47:51 PM

CORPORATE PARTNER DIRECTORY 2025-26

Environmental Health & Immunisation

Adelaide Brisbane Canberra Melbourne Perth Sydney

LGPRO CORPORATE PARTNER DIRECTORY 2025-26 35

CORPORATE PARTNER DIRECTORY 2025-26

We are one of Australia’s largest law firms with over 700 staff. Our specialist Local Government practice represents the foundation of our commitment to the public sector. We have well-established credentials and a reputation for providing high-quality legal advice and representation to Local Government. We work for approximately 200 Local Government bodies and authorities in both panel and off-panel appointments and offer Councils convenient, on demand access to excellent legal advice, guidance and representation across the entire spectrum of legal services, including day-to-day operations and long term strategies.

NMC

NINETY MILE CONSULTING Smarter Strategy. Stronger Communities.

At NMC, we turn insight into impact—delivering bold, practical solutions that help local governments plan with confidence and act with purpose. CUSTOMER EXPERIENCE

ASSET MANAGEMENT

SERVICE REVIEWS

WORKFORCE PLANNING

FINANCIAL SUSTAINABILITY

NMC turns Council Vision into action— aligning strategy, services, and community priorities to drive sharper, smarter, and more accountable outcomes.

Contact Moray & Agnew to discuss how we can assist you.

NMC helps Councils elevate customer experience—designing smarter systems, clearer processes, and community-first solutions that build trust and satisfaction.

NMC helps Councils optimise infrastructure with data-driven strategies, smart tech, and community insights—delivering sharper decisions, stronger assets, and better value.

melbourne@moray.com.au +61 3 9600 0877

Sydney // Melbourne // Brisbane // Canberra Newcastle // Perth // Cairns

STRATEGIC PLANNING

NMC delivers sharp, evidence-based service reviews that cut through the noise— pinpointing what works, what doesn’t, and where change drives real impact.

NMC builds future-ready Council workforces —shaping strategy, skills, and culture to attract talent, retain knowledge, and empower teams to thrive.

NMC helps Councils manage money smarter —strengthening governance, sharpening investment decisions, and aligning budgets to long-term community value.

Socials : linkedin.com/company/ninety-mile-consulting

Phone : 0408 530 963

Website :

Email : admin@ninetymileconsulting.com

ninetymileconsulting.com

SELECTION | DEVELOPMENT | LEADERSHIP

Trusted by ASX listed companies, the public sector and 75% of the Fortune 500

peterberry.com.auqualification/ LOCAL GOVERNMENT BENCHMARK IS AVAILIABLE

PKF Integrity

Investigation & risk solutions With over a century of combined expertise in forensic investigation and integrity risk management, the PKF Integrity team draws from diverse backgrounds, including law enforcement, regulatory environments, industry, and professional services. Our experienced team provides hands-on delivery, and adopts a multi-disciplinary, collaborative approach to achieving excellent outcomes. For expert investigation and integrity risk advice, get in touch.

Use the Hogan 360 to measure and develop your people at every level

Rob Cockerell

David Lehmann

Head of PKF Integrity

Partner +61 3 9679 2387 dlehmann@pkf.com.au

+61 3 9679 2257 rcockerell@pkf.com.au

COMPLIMENTARY 360 QUALIFICATION peterberry.com.au/products/hogan-360/ peterberry.com.au

36 LGPRO CORPORATE PARTNER DIRECTORY 2025-26

PKF Integrity Services (BMNS) Pty Ltd ABN 44 610 622 001 is a member of PKF Global, the network of member firms of PKF International Limited, each of which is a separately owned legal entity and does not accept any responsibility or liability for the actions or inactions of any individual member or correspondent firm(s).

CORPORATE PARTNER DIRECTORY 2025-26

Collecting customer feedback does not need to be complicated. Keep it simple. All your need is a customer to press a smiley face to turn feedback into actionable insight with HappyOrNot. Find out more at www.pushmybutton.com.au

MODERNISE COUNCIL MEETINGS WITH

RESOLVE.

Purpose-built, end-to-end meeting management for local government. Streamline your council meetings and improve communication, collaboration, participation, and engagement from one central portal.

Get in touch!

Transform your meetings, increase transparency and build trust. Discover more: www.redmansolutions.com.au

Risk

Planning

Incidents

Safety

www.skefto.com

LGPRO CORPORATE PARTNER DIRECTORY 2025-26 37

CORPORATE PARTNER DIRECTORY 2025-26

Smarter Smarter Tech Tech for for Smarter Smarter Bookings Bookings ISO 27001 Certified

Committed to protecting your data

�� Community Impact:

Make venues more accessible and boost local engagement.

�� Data-Driven Decisions:

Gain real-time insights to optimise resources.

�� Ease for IT Teams:

Simple to implement, minimal ongoing support needed.

SpacetoCo is transforming how councils manage community venues — from bookings to payments — saving time, reducing around 80% of admin, and connecting communities. We co-created our award winning enterprise bookings platform with councils just like yours. It does everything you expect and a few surprises that will re-imagine what’s possible for creating social value & wellbeing in the communities you serve. Let’s explore how your council can lead the way in smarter community space management. Email: partnerships@spacetoco.com

Free resources & guides for your community venue! https://spaceto.co/council

+61 3 8256 1665

steople.com.au

Connect, automate, monitor & secure the systems that power your community. 3.2 Million+ Dollars saved

65,000+ Hours saved

100,000+ Experiences transformed

Less Manual Work Better Resident Experiences More efficiency www.symphony3.com

38 LGPRO CORPORATE PARTNER DIRECTORY 2025-26

CORPORATE PARTNER DIRECTORY 2025-26

YOUR CHOICE REGULATORY PARTNER

Building a Connected Future so everyone can thrive

Need assistance with a regulatory program?

Let us open up a world of opportunities as your choice TCA-approved provider for the IAP, OBM, TMA, and RIM programs.

Telstra can help you deliver innovative, convenient, and secure digital services for your community.

Scan to learn more

IAP

Smart OBM

TMA & RIM

NHVAS

Increase your payload to instantly boost productivity, turn around times, and profits.

Increased payload, unprecedented access, and ability to run PBS enabled vehicle configurations.

Applications that provide a level of balance between compliance & productivity.

Digital solutions to help you and your drivers comply with Heavy Vehicle requirements.

1300 111 477

Find out more

TeletracNavman.com.au

LGPRO CORPORATE PARTNER DIRECTORY 2025-26 39

CORPORATE PARTNER DIRECTORY 2025-26

Extend your Team with

Well Done

After Hours Overflow - BCP Welfare Monitoring Digital Services Real choice for Victorian Councils

Well Done International | Melbourne | 1800 935 536

40 LGPRO CORPORATE PARTNER DIRECTORY 2025-26

Mental Health: A new regulatory priority for councils

As of December, mental health training has become a critical part of workplace safety compliance. Here’s what councils need to know. LGPRO PROFILE SUMMER 2025 41

With new Occupational Health and Safety Regulations coming into force from 1 December, councils will now carry explicit responsibilities for psychological health – with the same duty of care as physical safety. These updated responsibilities reinforce the need for council professional to understand how psychological risks arise, how they can be identified early, and how staff can be supported before issues escalate.

LGPro is running a limited new workshop in the new year to help leaders understand their new obligations. Leading with Psychological Health and Safety is coming up in March 2026.

CLICK HERE FOR MORE INFO

To equip managers right across the organisation, LGPro has introduced new mental health first aid training.

CLICK HERE FOR MORE INFO

42 LGPRO PROFILE SUMMER 2025

“Managing isn’t just about performance; it’s also about wellbeing.”

LGPro is creating a more equitable member association that responds to the needs of more of the local government sector. Our team is also working on an upgraded experience for our members. This is how and where we are investing.

Including you Diversity and inclusion are strategic priorities at LGPro, and the association is committed to leading the way.

While LGPro already works hard to deliver safe and inclusive events and training, we acknowledge the need to go further. To this end, LGPro is developing a comprehensive Diversity and Inclusion Strategy. Consultation is underway with members, the broader local government sector, and beyond. If you joined us at the Annual Conference in June, you likely gave us direct feedback. If you are joining us at the Women’s Forum in October, you will likely be the first to see the strategy at launch.

LGPRO PROFILE SUMMER 2025 43

“Ignoring it doesn’t make it go away.”

Accredited Master Mental Health First Aid instructor Michelle Kleinert speaks to why early intervention, informed conversations, and stronger workplace culture will matter now more than ever.

“It’s about recognising when something is wrong and starting a conversation that might last days, weeks, months, or even years, until the person gets the professional help they need,” Michelle tells us.

What mental health first aid really means

“We don’t diagnose, but we notice changes in behaviour or physical signs and engage in ongoing conversations to support them until they receive the help they need.”

“When someone has a heart attack, first aid means staying with them until professional help arrives. Mental Health First Aid is different.

44 LGPRO PROFILE SUMMER 2025

What new mental health obligations mean for councils and managers Psychological health is now included in the broader definition of health used on Occupational Health and Safety legislation and regulations. This means that obligations familiar to councils in the context of physical safety now also apply to psychological safety. Michelle explains the impact of this change. “It carries the same weight. If someone is injured at work, WorkSafe looks at whether you tried to mitigate risk. That same weight bears on mental health now.” Presenteeism, absenteeism, and stress have always been issues for managers to deal with. With the strengthened regulations, these matters now have formal compliance implications, which increases the need for clarity, capability, and early intervention. Michelle highlights the importance of this early support. “If people get support, they will get better earlier. Recovery will be faster. The longer someone takes sick leave, the less likely they are to return to work.” The strengthened regulations call for clearer and more consistent approaches to identifying and managing psychological risks. The new obligations call for a more deliberate way of recognising psychological risks and demonstrating how they are being managed.

“This is not a cost. This is an investment.”

LGPRO PROFILE SUMMER 2025 45

Why managers need to upskill in mental health first aid “Part of managing your staff is managing their work performance and their wellbeing. You do not need to be a professor, but you need the fundamentals.” Without these fundamentals, performance and wellbeing concerns can be misunderstood. This can create tension in teams and increase organisational risk.

Culture and connection shape outcomes Workplace culture is central to councils’ ability to meet the new obligations. Michelle emphasises that healthy culture is linked to staff wellbeing and engagement. “It is all about culture. Councils want excellence and collaboration. That happens when people are in a good state of wellbeing and encouraged to be their best selves.” Michelle explains that many staff come into workplaces already carrying significant pressure and a sense of being alone. “People are feeling so isolated, so lonely, so disconnected. Saying to someone that you have seen them and that they are not invisible makes a difference.”

“Early support means faster recovery.”

46 LGPRO PROFILE SUMMER 2025

Embedding psychological safety across organisations As councils move into a stricter regulatory environment, Michelle believes that change will depend on how organisations choose to build capability. Stepping into the training room is the first step.

She has seen many people shift their perspective once they understand how mental health first aid works in practice and how it supports safer workplace cultures – so getting managers and leaders in the door is important. As Michelle puts it: “This is not a cost. This is an investment.”

Want to hear the full story? Listen to the extended interview in LGPro’s podcast for local government decision makers.

CLICK HERE

The LGProcast is sponsored by Public Sector People

LGPRO PROFILE SUMMER 2025 47

The award deadlines coming in February It’s the local government awards season with three different awards programs currently open for nominations.

2026

INTEGRATED PLANNING

AWARDS

Submit your nomination, click here

Just as they sound, the Integrated Planning Awards are for all things planning. But as a year of new Council Plans, this one is unique. On offer only once every four years, the Best Practice and Innovation in Council Plan Development Award is also up for nomination.

Nominations are open now and close 23 February 2026.

48 LGPRO PROFILE SUMMER 2025

2026

POSITIVE AGEING & WELLBEING

Submit your nomination, click here

AWARDS

Given the breadth of council services that contribute to positive ageing, there are more opportunities to be awarded in the Positive Ageing and Wellbeing Awards than you might think. The two categories on offer are open to a diverse pool of nominations, from those in planning and community wellbeing right through to aged care and disability services.

Nominations close 9 February 2026.

2026

CUSTOMER EXPERIENCE

AWARD

Submit your nomination, click here

How have you enhanced your customers’ interaction with your council? The Customer Experience Award rewards those committed to exceptional service delivery and customer satisfaction. If you can measure your customer-centric improvements, we want to hear about it.

Nominations close 16 February 2026.

LGPRO PROFILE SUMMER 2025 49

Reduce the Risk of Managing your Fleet

Proud Gold Sponsors of

Telematics and fleet management technologies are transforming the way your teams work by bringing real-time visibility and information to the workplace. It is designed to enhance driver safety, utilisation, maintenance, fuel efficiency, effective job management and sustainability.

Now that’s choice.

Scan to learn more

1300 111 477 TeletracNavman.com.au

Leading beyond the numbers: a CFO’s leadership journey 52 LGPRO PROFILE SUMMER 2025

As LGPro welcomes the next cohort of leaders We catch up with for a new year’s round of the Executive Leadership Program (XLP), we speak to a Glen Eira City Council’s graduate about how its influencing the way Chief Financial Officer, they work. John Vastianos reflects on his leadership style, John Vastianos on tells us about going from “technical expert” leadership since graduating to “strategic partner,” and how he’s fostering psychological safety at work. from the Executive Leadership Program.

LGPRO PROFILE SUMMER 2025 53

XLP's class of 2024.

Take us back to where you were in your career back in 2024 and what drew you to XLP at that time. I completed the program at a pivotal time in my career. Following an organisational restructure, I became a permanent member of the Executive Leadership Team, gaining greater visibility across the organisation through Councillor briefings, meetings, and induction sessions.

54 LGPRO PROFILE SUMMER 2025

This transition shifted my role beyond financial stewardship – it required influencing strategic decisions, demonstrating vulnerability, and building trust at the highest level. At the same time, the sector was – and is still – facing significant financial sustainability challenges: rising costs, constrained revenue through rate caps, and growing community expectations.

I wanted to strengthen my ability to lead through complexity and contribute to long-term resilience. The program offered the perfect platform to do that and helped me develop the confidence to engage effectively with both the executive team and Councillors in a way that balanced transparency, good governance, and strategic thinking.

“The CFO role is about more than balancing budgets; it’s about shaping the future.”

LGPRO PROFILE SUMMER 2025 55

John with LGPro Director Learning and Development, Leanne Bickley and program facilitator, Chris Kotur.

56 LGPRO PROFILE SUMMER 2025

“The experience was transformative. It pushed me out of my comfort zone and encouraged deep reflection on my leadership style.” How was the experience? The experience was transformative. It pushed me out of my comfort zone and encouraged deep reflection on my leadership style. The program created a safe space to explore complex issues, test ideas, and learn from peers across the sector. It felt energising to step away from the day-today and focus on the bigger picture – how we lead through uncertainty and deliver sustainable outcomes. I particularly valued the diversity of perspectives and the opportunity to build strong connections with other leaders.

The program reinforced the importance of psychological safety and vulnerability in leadership – being open about challenges and inviting collaboration. These insights gave me practical tools to strengthen relationships with my executive colleagues and engage Councillors with clarity and confidence, especially when discussing trade-offs and long-term financial strategies.

LGPRO PROFILE SUMMER 2025 57

At an XLP residential session.

What key learnings did you take away from it? Three key lessons stand out to me. One is adaptive leadership.

Another is strategic storytelling.

The program reinforced the importance of leading through complexity and ambiguity with confidence. In the local government sector, uncertainty is constant – whether it’s responding to legislative changes, managing financial constraints, or balancing community expectations. Adaptive leadership taught me to stay curious, flexible, and resilient, while creating space for others to contribute solutions.

Numbers alone don’t inspire action. I learned how to translate financial strategies into narratives that connect with people – whether it’s explaining long-term sustainability to Councillors or engaging the community on investment priorities. In a sector where governance and transparency are critical, storytelling helps make complex financial decisions relatable and ensures alignment with organisational values and community outcomes.

“Adaptive leadership taught me to stay curious, flexible, and resilient.” 58 LGPRO PROFILE SUMMER 2025

And finally, enterprise leadership. Financial sustainability isn’t just a finance issue; it’s an organisational challenge requiring shared ownership. The program highlighted the value of enterprise leadership – thinking beyond functional boundaries, embracing diverse perspectives, and fostering psychological safety so people feel empowered to speak up. These insights continue to shape how I approach strategic decision-making and influence outcomes today, particularly in building trust and alignment with Councillors and the Executive team.

What’s changed for you since graduation? Since graduating, I’ve embraced the evolving role of the CFO – from being a technical expert to a strategic partner and enterprise leader. Today, the CFO role is about more than balancing budgets; it’s about shaping the future. I’m focused on creating psychological safety within teams, fostering collaboration across the organisation, and leading conversations about trade-offs, investment priorities, and risk in a way that builds trust and alignment. Importantly, the program gave me the building blocks to step confidently into broader leadership roles, including becoming a member of the FinPro Executive Committee, where I now contribute to sector-wide conversations on financial sustainability and good governance.

“The program gave me the building blocks to step confidently into broader leadership roles.” LGPRO PROFILE SUMMER 2025 59

info@hrlegal.com.au

Emerging leaders for 2026 revealed Congratulations to the hand-selected professionals chosen to participate in the 2026 Emerging Leaders Program.

62 LGPRO PROFILE SUMMER 2025

Participants in the 2026 program include: Diane Sneddon Port Phillip City Council

Lya Assef Ballarat City Council

Bob Xu Knox City Council

Tilmann Sauer Campaspe Shire Council

Urmila Ravikumar Merri-bek City Council Alicia Fitzgerald Cardinia Shire Council Fabian Hemantraj Mansfield Shire Council Kate Ellett Wangaratta Rural City Council Luke Bryant Bass Coast Shire Council

William Burns Swan Hill Rural City Council Freya Carlson Kingston City Council Jonathan Haw Gannawarra Shire Council Manshiel Chand Casey City Council

Vicki Poxon South Gippsland Shire Council

Georgia Logan Glen Eira City Council Jock Farrow Boroondara City Council

Melanie Sledge Whitehorse City Council Sarah Doolan Wodonga City Council Shalyce Eastwood Mornington Peninsula Shire Council Ellie Hall Whittlesea City Council Gemma Phillips Baw Baw Shire Council

Sally Wright Greater Dandenong City Council Haren Weerasiri Brimbank City Council Rachael Giddens Yarra Ranges Council Rehan Majeed Horsham Rural City Council

The ELP provides a year of unique leadershipfocused activities and experiences designed to develop and inspire emerging leaders or those aspiring to positions of leadership in the sector. After the program, they will be joining a successful alumni cohort of developing leaders who have gone on to flourish in their local government careers.

LGPro thanks the selection panel who dedicated their time and expertise to the rigorous selection process behind one of LGPro's most competitive programs: Gail Gatt Horsham Rural City Council (LGPro Board Member) Paul Fernee Gannawarra Shire Council Jodi Kennedy Bass Coast Shire Council

Amanda Tingay Strathbogie Shire Council

Cam Arullanantham Frankston City Council

Kylie Tatt Macedon Ranges Shire Council

Yohana Jury Greater Dandenong City Council

Rory Neeson Southern Grampians Shire Council

Cameron Cahill Gov Insights

The 2026 ELP is proudly sponsored by

LGPRO PROFILE SUMMER 2025 63

New year’s upskilling executive leaders announced Congratulations to the executives chosen to participate in LGPro’s flagship leadership development program, the 2026 Executive Leadership Program.

64 LGPRO PROFILE SUMMER 2025

Participants in the 2026 program include: Brett Jackson Glenelg Shire Council

Vicki Blackman Monash City Council

Donna Taylor Bass Coast Shire Council

Angela Morcos Yarra City Council

Kate Henschke Mildura Rural City Council

Tim Rose Yarriambiack Shire Council

Jacinta Stevens Whittlesea City Council

Justine Kingan Northern Grampians Shire Council

Melissa Crane Mansfield Shire Council

Rachel Dapiran Hume City Council

Jacinta Erdody Pyrenees Shire Council

Jonathan McNally Knox City Council

Julia Jenvey Manningham City Council

Erin Clark Brimbank City Council

Simone Nolan Wangaratta Rural City Council

Dana Pritchard Port Phillip City Council

Leanne Manton Moorabool Shire Council

James Robinson Baw Baw Shire Council

Tammy Beauchamp Frankston City Council

Allison Southwell Cardinia Shire Council

Amber Ricks Central Goldfields Shire Council Christian Stefani South Gippsland Shire Council Bronwyn Saffron Casey City Council

Nicole O'Donnell Maribyrnong City Council Arthur Vatzakis Hobsons Bay City Council

With limited places in the program, the rigorous selection process for this highly competitive program was not an easy one. The selection panel was tasked with identifying the highest quality nominations representing a balance of professional interest areas, positions within organisational structures, age groups, locations, and genders.

LGPro thanks the selection panel who dedicated their time and expertise to the rigorous selection process behind one of LGPro's most competitive programs: Michelle Stedman, Loddon Shire Council

James Rouse, Latrobe Shire Council

Jo Bradshaw Campaspe Shire Council

Ashley Wilkes W&Co Search

Read Glen Eira City Council’s Chief Financial Officer, John Vastianos’ take on leadership since graduating from the Executive Leadership Program on page 52.

The 2026 XLP is proudly sponsored by

LGPRO PROFILE SUMMER 2025 65

TN360

Your fleet can provide a goldmine of information that can reduce costs & boost productivity. Dashboards, Insights, Analytics & Reports

Digital Documents & Electronic Forms

Routes & Navigation

Vehicle & Asset Maintenance

Smart AI-Enabled Cameras

Driver Behaviour & Performance

Vehicle & Driver Performance Metrics

Compliance and Health & Safety

With the power of AI, TN360 delivers real-time visibility to all your vehicles, assets & equipment across your business. Experience fleet visibility that delivers intelligence instantly. From driver safety through to productivity, monitor your operation in real-time to make smarter decisions. Get all the tools you need to get connected.

1300 111 477 TeletracNavman.com.au

2026 PROFESSIONAL DEVELOPMENT ACTIVITIES EVENTS

MORE INFO

CEO+Director Forum

20 March 2026

An executive forum addressing the topical issues affecting the sector.

Pride March

1 February 2026

Celebrating LGBTIQA+ equality with local government peers at the Midsumma festival.

Management Challenge

25-26 March 2026

A simulation-based team building, learning, and networking program using real local government themes.

AWARDS

MORE INFO

Positive Ageing and Wellbeing Awards

Nominations close 9 February 2026

A celebration of significant contributions to positive ageing and wellbeing.

Customer Experience Award

Nominations close 16 February 2026

Recognition of customer service improvements that innovatively enhance customer experiences.

Integrated Planning Awards

Nominations close 23 February 2026

Awards for community and integrated planning including a once-every-four-year Council Plan development award.

MEMBER PERK:

INTRODUCING THE AMBASSADOR CARD The new rewards and benefits platform for LGPro members. LGPro recognises that the rising cost of living is impacting members both professionally and personally. That’s why we’re expanding the suite of benefits for individual members with the Ambassador Card – a powerful discount program offering savings on groceries, fuel, travel, lifestyle experiences, health insurance, electronics, and more. This isn’t just a membership perk – it’s a practical way to support the people who support our communities. Individual members will find the Ambassador Card waiting in the Member Resource library when they log into their accounts at LGPro.com

LGPRO PROFILE SUMMER 2025 67

WEBINAR SERIES

LEADERSHIP SUITE

Targeted to outdoor workers without formal experience in managing and leading people to develop skills required to be successful in their role.

Registrations for Series 1 now open. Program commences March 2026.

Unique leadership-focused activities and experiences designed to develop and inspire emerging leaders.

2026 nominations now closed.

Designed exclusively to expand and develop the skills of senior executives to become confident and capable leaders.

2026 nominations now closed.

The leadership program for established local government managers.

Registrations now open. Program commences in February 2026.

A cross-council program bringing together officers from all levels and locations to learn from each other by sharing knowledge, expertise, and skills.

Registrations now open. Program commences in March 2026.

Thought-provoking ideas and sector insights from highly regarded presenters in regular lunchtime learning opportunities.

Webinars are held fortnightly from February onward (excluding school holidays and conference weeks).

68 LGPRO PROFILE SUMMER 2025

JUN 2026

Registrations for Series 1 now open. Program commences March 2026.

MAY 2026

Ignite enables those without formal experience in managing and leading people to develop the competencies required to be successful in their role.

APR 2026

DATES

MAR 2026

INFORMATION

FEB 2026

PROGRAM

JAN 2026

JANUARY – JUNE 2026 LEARNING AND DEVELOPMENT CALENDAR

MORE INFO

JUN 2026

MAY 2026

APR 2026

MAR 2026

FEB 2026

DATES

JAN 2026

PROGRAM INFORMATION

MORE INFO

FOUNDATIONS Introduction to Local Government

An overview of Local Government and the important role it plays for newcomers to the sector.

Online: 24 February, 22 April, 24 June In-person: 18 March, 28 May

Writing for Influence in Local Government

Providing anyone creating Council reports with the nuance behind writing a good report.

Online: 10 June In-person: 24 April

Project Management Fundamentals

An introduction to project management covering the basic principles of managing projects.

Online: 17+18 February, 24+25 March, 20+21 May

Advanced Project Management

This is the next stage of learning for those who have begun managing projects.

Online: 11+18 March

AI Fundamentals

Best practice application of AI technologies like GenAI to improve efficiency and effectiveness and how councils are currently using the various applications available.

Online: 3 March, 5 June

Risk Fundamentals

A foundational overview of risk management for those new to risk management with limited or no experience in the space.

Online: 10 February

Grant Writing for Local Government

An exploration of the resources local governments need to have in place to develop a successful strike rate in their grant applications.

Governance in Action

A best practice workshop on governance and decision making in the local government context for managers, new governance officers, and those aspiring to governance positions.

Leading with Psychological Health and Safety

Creating a psychological safe workplace from the leadership perspective.

Mental Health First Aid

A foundation for recognising the signs and symptoms of mental health problems and crises and confidently responding.

In-person: 8 May

Strategic Planning and Decision Making – Foundation

The fundamentals of integrated strategic planning for newcomers to annual planning and resourcing.

Online: 5 March

SPECIALISED PROGRAMS

SKILLS

In-person: 12 June

Online: 10 March In-person: 10 June

In-person: 5 May

In-person @ Ballarat: 5 March In-person @ Melbourne: 6 March

LGPRO PROFILE SUMMER 2025 69

Excellence in Public Sector risk solutions Tailored for tomorrow’s challenges JUSTIN GILLINGHAM +61 428 166 962 justin.gillingham@marsh.com

70 LGPRO PROFILE SUMMER 2025

YOUR CHOICE REGULATORY PARTNER

Need assistance with a regulatory program?

Let us open up a world of opportunities as your choice TCA-approved provider for the IAP, OBM, TMA, and RIM programs.

Scan to learn more

IAP

Smart OBM

TMA & RIM

NHVAS

Increase your payload to instantly boost productivity, turn around times, and profits.

Increased payload, unprecedented access, and ability to run PBS enabled vehicle configurations.

Applications that provide a level of balance between compliance & productivity.

Digital solutions to help you and your drivers comply with Heavy Vehicle requirements.

1300 111 477

TeletracNavman.com.au

LGPRO PROFILE SUMMER 2025 71