Recruitment Trends 2025

Monthly Opinion Piece: Miranda Forrester

In 2025, Recruitment within the Spa, Wellness and Hospitality industries will experiencing significant trends driven by technological advancements, evolved guest & client expectations, and a focus on customised experiences.

Key trends to look out for and incorporate in your recruitment strategy are:

Future Wellness and Technology advancements Technology within the Wellness industry is fast evolving and reshaping the expectations of the consumer. Treatments and programs offering wearable devices that provide real-time data analytics are all the hype right now and in such, necessitates hiring professionals who are confident and skilled in integrating technology with wellness services.

Focusing on interpersonal skills and a cultural fit in a diverse community (and team)

Client engagement and relationship building is the core of the Wellness and Hospitality industries. For this reason it is imperative that we recruit and attract employees with strong soft skills, such as empathy, accountability and customer services.

Cultural fit and awareness is very important within the wellness industry - a diversity in guests and clients with unique concerns look to the professional to provide authentic and respectful experiences.

Sustainability and Eco-consciousness

Sustainability is in business is all the hype right now and the focus in Wellness and Hospitality is ecofriendly practices.

Recruitment focused on hiring individuals knowledgeable and perhaps passionate about sustainable operations is not only a good business strategy, but also promotes guest engagement, longevity of your recruitment cycle and a healthier, happier environment.

Guest Well-being Centricity

Guests and clients are seeking customised experiences that address physical, mental, and emotional well-being based on their individual needs.

This trend is driving the need for wellness professionals capable of designing and delivering comprehensive wellness programs, including spa treatments, fitness regimes, and mindfulness activities.

These could include employees skilled in various modalities of wellness such as breathing techniques before a spa treatment, or yoga and pilates stretches before a spa day

Wellness Tourism - the new buzz term

Wellness tourism - the buzz term for 2025 is prompting the development of specialised roles, including hosts and hostesses for spa tours, wellness concierges and holistic health practitioners, to cater to travellers seeking health-focused experiences. Combining experiences such as spa and safari is a very attractive prospect generating a new generation of tourism by incorporating traveling, wellness and sight-seeing.

Employees with knowledge of the surrounding environment, history and sites will enlighten your guests and attract a diverse client portfolio.

These trends highlight a dynamic shift in the spa, wellness, and hospitality industries, emphasizing the need for a workforce adept in technology integration, sustainability, cultural competence, and personalized service delivery.

For more information: www.facebook.com/MFSpaBeautyPlacements Tel: +27 60 321 0143 /recruitment@mfsbp.co.za