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LQ for QR Cargo - Social media report

Page 1

SOCIAL MEDIA REPORT SEPTEMBER TO DECEMBER 2021


01 LINKEDIN


CONTEXT & FOLLOWER PERFORMANCE LINKEDIN SIGINIFICANT GROWTH THANKS TO THE STRATEGY & BEST PRACTICES IMPLEMENTED: HIGH-VALUE CONTENT, SCHEDULE FOLLOW-UP, WEEKLY TEAM MEETING, GRAPHIC IDENTITY, ETC.

January 2022:

44,966 Followers

FOLLOWERS 46000 45000

44,886

44000 43000

43,804 42,774

42000

May 2021:

37,664 Followers

41000

+16%

40000

41,184

+9%

39000 SEPTEMBER 2021 OCTOBER 2021 NOVEMBER 2021 DECEMBER 2021


IMPRESSIONS LINKEDIN IMPRESSIONS: TOTAL NUMBER OF TIMES YOUR CONTENT HAS BEEN DISPLAYED TO USERS.

1.17 M Impressions

YOUR USERS WORK IN: Top visitor roles Operations

34.12%

Sales

12.2%

Support

8.44%

Business Development

8.15%

Engineering

Marketing Information Technology Administrative

4.17% 3.53% 3.4% 3.17%

Military and Protective Services

Accounting

2.84% 2.32%


ENGAGEMENT LINKEDIN

77.3 K

Total engagements

TOTAL INTERACTIONS WITH POSTS THROUGH CLICKS, LIKES, COMMENTS, AND SHARES.

50.3 K Post link clicks

TOTAL CLICKS ON LINKS OR MEDIA (PICTURES, VIDEOS, ETC.) FROM POSTS.


ENGAGEMENT – TOP-PERFORMING POSTS LINKEDIN POSTS ABOUT “PEOPLE” PERFORM BEST. USERS WANT TO SEE FACES. REPOSTS FROM OTHER ACCOUNTS PERFORM LESS WELL. POSTING SEVERAL TIMES A DAY LEADS TO POOR RESULTS AS WELL.

19/09/2021

392 likes

10 comments. 8 shares

27/09/2021

19/09/2021

691 likes

49 comments. 35 shares

07/10/2021

19/09/2021

527 likes

63 comments. 1 share

14/10/2021


ENGAGEMENT – TOP-PERFORMING POSTS LINKEDIN

19/09/2021

19/09/2021

709 likes

96 comments. 4 shares

22/10/2021

539 likes

2 comments. 4 shares

29/10/2021

419 likes

19 comments. 13 shares

01/11/2021

580 likes

14 comments. 4 shares

15/11/2021


NEXT STEPS LINKEDIN In 2022, we will follow a strategy based on:

BUSINESS

PEOPLE

EXPERTISE

The challenge is still to collect quality content with as much business information & news as possible. We are highlighting the people of Qatar Airways Cargo, their skills, their talent, and their pride at being part of the airline. We will continue to post four times per week. 2022 target: sponsored posts.


02 INSTAGRAM


CONTEXT & PERFORMANCE INSTAGRAM MAY 2021: INSTAGRAM ACCOUNT OPENED 31 DECEMBER 2021

4,786 72.7 K 5.93 K 10.3 K Followers

Impressions

Total number of times your content has been displayed to users.

Engagements

Total interactions with posts through clicks, likes, comments and shares.

Profile views

Total number of unique users who have viewed the profile.

193

Website clicks

Total clicks on the website link.


AUDIENCE INSTAGRAM

WHAT DEMOGRAPHICS ARE YOU REACHING?

WHERE IS THE AUDIENCE LOCATED?


ENGAGEMENT – TOP-PERFORMING POSTS INSTAGRAM

QATAR AIRWAYS CARGO HAS PUBLISHED 142 POSTS SINCE CREATING ITS ACCOUNT. THE MOST SUCCESSFUL POSTS ARE PICTURES OF AIRCRAFT & EXPERTISE POSTS. 07/09/2021

19/09/2021

225 likes

190 likes

19/09/2021

07/10/2021

19/10/2021

19/09/2021

19/09/2021

19/09/2021

273 likes

279 likes


ENGAGEMENT – TOP-PERFORMING POSTS INSTAGRAM 31/10/2021

08/11/2021

11/11/2021

19/09/2021

19/09/2021

08/12/2021

19/09/2021

19/09/2021

274 views

222 likes

162 likes

160 likes


NEXT STEPS INSTAGRAM

In 2022, the challenge is still to collect quality pictures and videos of aircraft and people. We are approaching the corporate communications department to develop partnered posts with the Qatar Airways account in order to increase visibility. We will create more engagement by launching polls in stories as well as behind-the-scenes videos. We will continue to post three times per week. 2022 target: sponsored posts & launch of stories.


THANK YOU


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