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01 About Lely Center Holsworthy
YourRoboticSpecialistsinDevon&Cornwall.
LelyCenterHolsworthyhasbeenestablishedsince2008,andweareoneof thepioneersinLelyroboticmilking,feedingandbarnproductsintheUK.The Centerhasevolvedovertimetoprovideacompletedesign,sales,serviceand back up operation second to none, helping our customers achieve higher productivityandeffectivenessontheirfarm.
With our Head Office in Holsworthy, we have a team of certified service technicianslocatedthroughouttheDevon&Cornwallregionwhichensuresa quickresponsetime365daysayear;theyallhavethesamegoal–tomaintain eachrobottothehigheststandardandkeepfailurestoaminimumandto keepcustomersatisfactionhigh.
Theservicetechniciansaresupportedbyadedicatedteamwhichconsistof Sales Specialists, Feed & Manure Engineers, Service Manager, Project Coordinator, Farm Management Support specialists, an Admin & Accounts team,aMarketingSpecialistandaStore&Stockcontrolteamalongwitha vaststockofspares.
It’sateameffort,whetherthatbedesigningabarnlayoutorassistingthefeed nutritionistorvet,weareallheretohelpeveryLelycustomerachievetheir goals.
Foranyenquiries,pleasecontactuson:01409413122oralternativelyemailus on:info-hol@lelycenter.comwhereamemberofourteamwillbehappyto assistyou.
02 Organisation Chart
03 Meet the Team Center Management Team
TomPitkinManagingDirector
AfterjoiningLelyCenterHolsworthyin2012, TomworkedasaServiceTechnicianforfive yearsbeforetakingupvariouspositions overseaswithinLelyworldwide.Tomre-joined LelyCentersHolsworthy&Yeovilin2023.
Contactdetails:tpitkin@lelycenter.uk
DanGiffordServiceManager
DanjoinedLelyCenterHolsworthyasaService Technicianin2009beforemovingintotheService Managerposition.Hehasover16yearsofMilking &CoolingandFeed&Manureengineering experience.
Contactdetails:dan.gifford@lelycenter.com
FionaMcArdellBusinessSupport Manager
WithabackgroundinMarcomms,Fionajoined LelyCenterHolsworthyin2021andoversees Marketing,Events&HRforthecompany.
Contactdetails:fiona.mcardell@lelycenter.com
04 Meet the Team Center Management Team
ChrisPayneGroupAftermarket Manager
ChrisjoinedLelyCenterHolsworthyin2012.In 2023,Christookonajointtrainingpositionwith LelyCenterHolsworthy&LelyCenterYeoviland in2025hemovedintoaGroupAftermarket role.
Contactdetails:cpayne@fds.lelycenter.uk
LouisaChetnikGroupFinance Manager
Louisastartedheraccountancycareeraged18 andqualifiedasaCharteredAccountantin2004. ShejoinedLelyin2022andsnowresponsiblefor allaspectsoffinaceayLelyCentersHolsworthy& Yeovil.
Contactdetails:lchetnik@fds.lelycenter.uk
SimonHoareGroupSalesManager
SimonjoinedinSeptember2025,having previouslyworkedforDelaval,Waikato,andGEA UK.HeworksacrossbothHolsworthy&Yeovil Centerssupportingthesalesteamsand engagingwithcustomers.
Contactdetails:shoare@fds.lelycenter.uk
OurSalesteamwillworkwithyoutounderstandyourneedsandexplain howLelyautomationcouldfitintoyoursystemtohelpyoufulfilyour requirements.
Meanwhile,ourProjectCo-ordinationteamwilladaptyourideas,your needsandrequirementsthroughtoconcept.Workingcloselywithyour plannersandarchitectstogetherwithyourchosentrades,ourProject Co-ordinatorwillsupportyouuntiltherobotsareupandrunning.
06 Service Support (TSS)
Withover70yearsofcombinedLelytechnicalexperience,ourservice teamarelocatedthroughouttheDevon&Cornwallregionwhichensures aquickresponsetime365daysayear.
CarlRescorlSeniorTechnicalSupport
ProductSpecialistCarl,joinedLelyCenter Holsworthyin2012andprovidesbackupsupport toouron-callengineersalongsidesupportinga teamofengineersbasedintheWestofour region.
Contactdetails:carl.rescorl@lelycenter.com 01409413122option1
NeilPinguenetSeniorTechnical Support
ProductSpecialistNeil,joinedLelyin2014and looksafterateamofengineersintheEastof ourregion.Neilalsoprovidesbackupsupportto ouron-callengineers.
Contactdetails:neil.pingunet@lelycenter.com 01409413122option1
08 Service Support
09 Farm Management Support
Regardlessofwhetheryouarejustabouttomakethetransitionto automaticmilkingand/orfeeding,oryouhavebeenusingour productsandmanagementsystemsonyourfarmforawhile,ourFMS teamwillsupportyouduringthetransitiontoautomatedmilkingand feedingandwillcontinuouslyreviewandoptimiseyourset-upto ensureyourpresentandfutureaimsaremet.
10 Business Support
