The Business Voice | Summer 2019

THE BUSINESS VOICE

RECIPE FOR SUCCESS Consistency, hospitality and continuous improvement drive GREAT AMERICAN RESTAURANTS into its fifth decade

SUMMER 2019 | novachamber.org 1

THE BUSINESS VOICE

| SU M M ER 2018

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County’s business community is so strong, it lifts entire region.

In Fairfax County, our dynamic business community creates lots of leading-edge jobs — and it does so much more. It sustains and improves our outstanding school system. It supports cultural and recreational opportunities so people here can balance their careers with a fulfilling life away from work.

And it fuels success for all of Northern Virginia. To find out what makes Fairfax County a great location for innovative companies and talented people, visit fairfaxcountyeda.org.

AGENDA Inside this issue

summer 2019

14

Great American Restaurants

A letter from the Chair

A celebration of innovation, Chamber goals, and a note of thanks.

6

Message from the President and CEO Leadership transition, engagement opportunities, and upcoming events.

8

Members Making News

Who’s moving, who’s shaking, and more from your fellow Chamber members.

10

TBV Q&A with Thomas Farrell

Dominion Energy’s Chairman, President and CEO talks name change, renewable energy, and how the company is poised to power the future.

12

Great American Restaurants’ recipe for success.

14

A premier education with a priceless view.

18

Spotlight On Education: UVA Darden

Small Business: Evans Inc.

Taking a human-centered approach to navigate change.

Nonprofit: ArtsFairfax

ON THE COVER

Randy Norton, Founder, and Jon Norton, CEO, Great American Restaurants, photographed exclusively for The Business Voice by Lawrence Cheng.

20

Proof that a vibrant arts community is good for business.

22

Recognizing the great work of this year’s Good Business Award winners

24

A celebration of innovation at the i-LIST Awards

25

Signature Events

26

New Chamber Members

30

Change is t

We implement our c

Call your Century 21 Ne

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Upcoming Chamber Events JULY

THE BUSINESS VOICE

AUGUST

24

Get Connected Join us for this informational networking session to learn how your Chamber can best support your business.

Time: 3-4:30 p.m.

Location: NOVA Chamber offices WED

25

Annual State of Economic Growth Join your Chamber for an event highlighting the most significant drivers of Virginia’s economic growth in the past year, featuring a panel of economic experts from across Virginia and a keynote from Virginia Economic Development Partnership President and CEO Stephen Moret.

Time: 3-5 p.m.

Location: NOVA Chamber offices THURS

7

State of Transportation Join your Chamber and key policy makers for a wide-ranging discussion on how to move our region and the Commonwealth in the years to come.

Time: 3-5 p.m.

Location: NOVA Chamber offices

Published by

WED

To register for events visit : novachamber.org/events

Northern Virginia Chamber of Commerce 7900 Westpark Drive, Suite A550, Tysons, VA 22102-3853 Phone: 703.749.0400 Fax: 703.749.9075 www.novachamber.org • To learn more about membership, please contact Jennifer Williamson: 703.752.7529 jwilliamson@ novachamber.org

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5

A LETTER FROM THE CHAIR Dear Members of the Northern Virginia Chamber of Commerce,

I

am humbled and honored to serve as your 20192020 Chairman of the Northern Virginia Chamber of Commerce. On June 7, at the Chamber’s Greater Washington Good Business Awards, we celebrated companies and business leaders from across our region that have made a difference in moving Northern Virginia forward. In addition to that event marking the start of my service at Chair, we said thank you to Jen Siciliano of Inova for her service to the Chamber and our business community as outgoing Chair. I am grateful for her leadership.

We have a lot to be thankful for in this region. In fact, there is no better time to be in business in Northern Virginia. The changes we have seen in recent years Metro to Loudoun, the transformation of Tysons and Reston, Amazon’s selection of Arlington and Alexandria for its HQ2 campus - are raising our entire region and providing new, exciting opportunities for businesses of all types and sizes.

We are continuing to put ourselves on the map as a region of innovation. The spark of new industries and companies here is a testament to the flexibility and innovative spirit of our business community – a community that fosters and encourages growth. The Northern Virginia Chamber will continue to be at the center of this excitement.

The Chamber membership and board of directors is as dynamic a group of business leaders as you’ll find in any major market in this country. With their partnership, I am confident that the Chamber’s ability to excel in business advocacy, peer-to-peer exchange, thought leadership, and regional impact will be more significant this time next year than it is today.

Our goals as an organization over the next year are simple – grow our membership and reach, enhance our regional focus, and inject more diversity in the people and businesses that influence our Chamber. A larger, stronger, and more engaged Chamber membership that looks and feels more like the great community we serve will make the Chamber a more effective Voice of Business

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in Northern Virginia™ . I look forward to partnering with you to make this possible and urge you to reach out to me to learn more about ways to plug in.

In this edition of The Business Voice, you will read a number of great regional business stories, including the secret to the success of Great American Restaurants, and how the University of Virginia is expanding its Darden School of Business in Arlington to serve the next generation of business leaders.

I am very excited for the year to come and honored to serve as your chair. We’re going to get a lot done, and we will have some fun along the way. I hope you’ll join me and the Chamber to make a positive impact for our community.

Sincerely,

TODD ROWLEY Market Executive, Capital Region Old Dominion National Bank 2019-2020 Chairman Northern Virginia Chamber of Commerce Board of Directors

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A LETTER FROM THE PRESIDENT & CEO Dear Northern Virginia Chamber of Commerce Members,

I

t is an exciting time at the Northern Virginia Chamber as we celebrate our annual Board of Directors and leadership transition - the beginning of the new Chamber year. I am excited to welcome Northern Virginia Chamber Board Chair, Todd Rowley of Old Dominion National Bank, and our new Board Officers, Executive Committee, and Board of Directors. These regional leaders will be important partners in meeting our strategic goals in the coming year.

It was wonderful to see so many of you at our June 7 Greater Washington Good Business Awards and Chair’s Breakfast. In addition to recognizing our leadership transition, we were pleased to honor so many individuals, businesses, and nonprofits that make a difference in our region and serve as powerful champions for good in our community.

Congratulations to all of the nominees and winners for their recognition and their service to our region.

While many are taking time this summer to wind down and relax, the Northern Virginia Chamber is staying busy! In July and August, we have two great events with business and public policy leaders from across Virginia. The July 25 Annual State of Economic Growth event will highlight the most significant drivers of Virginia’s economic growth in the past year, with a panel of economic experts from across Virginia and a keynote from Virginia Economic Development Partnership President & CEO Stephen Moret. The August 7 Annual State of Transportation event will highlight the mobility challenges in our region, and what local, regional, and state leaders are doing to unclog our transportation network.

As we look forward to a busy rest of 2019, I encourage you to engage with the Chamber to experience the value your membership has to offer to you and your business. Attend an event, read newsletters and publications, submit news about

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While many are taking time this summer to wind down and relax, the Northern Virginia Chamber is staying busy!”

your business, volunteer, and connect with Chamber staff. To learn more on how to best leverage your membership and to meet other businesses from across our region, I encourage you to attend one of our free “Get Connected” events occurring routinely throughout the year - the next Get Connected is on July 24, and I hope to see you there.

Your active engagement with the Chamber makes a difference in our region, and supports our efforts to be The Voice of Business in Northern Virginia™. Additionally, there are so many ways you can grow as a business and an individual by engaging with your fellow leaders through the Chamber. I look forward to hearing how the Chamber can better serve you and your business in new and better ways in the months and years ahead.

Sincerely,

JULIE COONS President & CEO Northern Virginia Chamber of Commerce

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Old Dominion National Bank Names Todd Rowley Capital Region Market Executive Old Dominion National Bank recently announced the appointment of the Northern Virginia Chamber’s new Chairman, Todd Rowley, to serve as the bank’s Market Executive for the Capital Region. As Capital Region Market Executive, Rowley is based in Old Dominion’s Tysons Corner executive offices and is responsible for commercial loan and deposit business development throughout the Washington area. With nearly 40 years of in-market banking experience, he will primarily focus on serving small- and mid-sized businesses through the bank’s dedicated specialty groups, including government contracting, professional services, and non-profit.

Helios HR Hosts Human Capital Impact Forum Recently, Helios HR hosted “How Diversity + Inclusion Can Propel Your Business Forward.” Attended by senior management and recruitment teams from a variety of the region’s industries, the forum featured keynote speaker Patsy Doerr, Global Leader of Social Impact, and a panel that included moderator Kathy Albarado, CEO, Helios HR; Samantha Cicotello, Lead, Diversity & Inclusion, Technology, Capital One; Kim Davis, EVP, Chief Diversity & Inclusion Officer, NFP; and Machelle Williams, Senior Director, Diversity & Corporate Social Responsibility, Volkswagen Group of America.

Each panelist shared insights into how companies are doing inclusion right, and provided attendees with a playbook for launching diversity and inclusion efforts within their own company.

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Manik Rath Named RavenTek CEO Information technology services provider Raven Tek has a new CEO. Corporate growth leader Manik Rath, most recently CEO at C2 Technologies, joined the firm in April. Said Frank Watson, founder and chairman of RavenTek, “We have a great team of federal IT leaders and innovators, and Manik’s experience and background is a terrific complement.” In addition to his new role, Rath sits on the boards of advisers of ThreatSwitch, Credence Management Solutions, and the Northern Virginia Chamber of Commerce, and is a past chairman of the Association of Corporate Growth’s national capital chapter.

TATIANA TORRES NAMED TO THE POWERMETER 100 CareFirst’s Director of Community Affairs, Tatiana Torres, was recently named to the Powermeter 100 by El Tiempo Latino, a distinction that honors the 100 most influential people in the Hispanic community.

Whitmore Named Partner-in-Charge of Venable’s Tysons Office

Venable LLP recently announced that Kedrick Whitmore, a partner in the real estate practice, has been named partner-in-charge of the firm’s Tysons office. A highly experienced land use, zoning, and real estate attorney, Whitmore assists some of the most prominent real estate developers throughout the Washington area and is also a board member of the Venable Foundation.

Tysons Welcomes Richmond-based Impact Makers Impact Makers, a Richmond-based management and technology consulting firm created to donate its profits to charity, has opened an office in Tysons Corner. The office supports Homestretch, a Falls Church-based nonprofit that helps families combat homelessness.

Founded in 2006, Impact Makers was the first of a group of B corporations in Virginia whose missions extend beyond profit making to making donations of after-tax profits to support philanthropic causes.

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TBV Q&A

Centuries-old Dominion Energy poised to power the future

BY K A R I P U G H | CO U R T E S Y P H O T O S

D

Tom Farrell, Chairman, President, and CEO, Dominion Energy.

ominion Energy is quite literally a national powerhouse. The company supplies energy to 7.5 million customers in 18 states through 6,600 miles of electric transmission lines, 57,600 miles of electric distribution lines and 51,300 miles of gas distribution pipeline.

But Dominion’s origins date to a time before the advent of electricity -- the early 1800s with the Rappahannock Company and the Roanoke Navigation Company, which built canals, developed water power and improved navigation.

Change is a constant for Dominion, which dropped the “power” from its name in 2017 in favor of “energy,” as it moves quickly toward a future of renewable energy.

As the company embarks on a $3 billion transformation of Virginia’s energy grid, we asked Dominion Energy Chairman, President and Chief Executive Officer Thomas F. Farrell II about the past, and future, of one of the nation’s largest energy suppliers.

BUSINESS VOICE: Tell us about Dominion’s history in Virginia, its mission for the future and the name change to Dominion Energy in 2017.

THOMAS FARRELL: Well, we go way back. One of our early ancestors was the Rappahannock Company, which developed canals — it predated the War of 1812. A little over a century ago, the Virginia Railway and Power Company was incorporated; that was when we started supplying electricity and gas to residential and business customers.

In recent decades, as Dominion Resources, we branched out from that core business model. We changed our name to Dominion Energy when we decided to stick with what we did best.

We intend to remain an energy company — although we are embracing changes in how energy is produced and delivered and finding new ways to make and deliver gas and electricity more sustainably.

BV: What are some major projects the company is working on, 12

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particularly in Northern Virginia, for the next few years?

TF: For one, we are making a major investment in renewable energy.

We have invested more than $3.5 billion in it since 2013, and we have increased our total solar portfolio from just a few megawatts to 2,600.

We are planning to add another 3,000 megawatts of solar and wind on top of that — enough to power 750,000 homes — by 2022. We already have solar facilities in Clarke and Fauquier Counties and, right off Virginia’s coast, we are working on the first offshore wind project owned by an electric utility.

We also are making a decade-long, $3-billion investment to transform the electric grid in Virginia. That will involve things like installing more than 2 million smart meters that give customers more control over how they use energy, adding automated control systems and other smart-grid devices that will shorten the time it takes to get the lights back on after a

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big storm, and hardening substations and other components to reduce the number of outages in the first place.

Northern Virginia obviously will be a major beneficiary of all of that.

On the gas side of our business, we recently formed a partnership with Smithfield Foods to produce renewable natural gas by capturing the methane from Smithfield’s hog farms. Align RNG, as it is called, is starting with more than 90 farms in Virginia, North Carolina and Utah, and we think the technology has the potential for widespread application across the country.

BV: The impending arrival of Amazon’s headquarters at National Landing cements Northern Virginia as a high-tech corridor along the East Coast. Tell us about Dominion Energy’s philosophy/plans when it comes to innovation and technology.

TF: Last year we created a new position, vice president in charge of innovation, and we are working on several efforts to encourage our

Tom Farrell examines renewable energy plans at Dominion Energy’s solar farm in Gloucester.

“We are making a major investment in renewable energy.” employees to think bigger and plan faster. We are doing all of this, in part, because the speed of technological change is accelerating. Just one example: It took four decades for the landline phone to reach 40 percent market penetration in the U.S. But the smartphone did it in just three years.

Dominion Energy is investing heavily in energy and innovation, so that society can advance. These are the two most fundamental forces behind human well-being. For us, innovation is all about long-term sustainability. A company cannot succeed in a society that fails. So part of our strategy for the long-term success of our company is to foster the long-term success of others. I think we are positioning ourselves well to be able to do that.

BV: Protecting our environment is a core responsibility for all businesses.

How does Dominion Energy, as a major utility, work toward this goal?

TF: Shifting from legacy generation sources such as coal to natural gas, solar and wind has helped us cut carbon emissions from our power stations by 52 percent since 2005. That is way ahead of the industry average.

But we are not resting on our laurels.

Earlier this year we set a new target — to reduce carbon emissions 80 percent by 2050. We also have announced that we will cut methane emissions from our gas operations in half by 2030. And that is not a government mandate. Like our carbon target, it is a voluntary goal we set for ourselves.

BV: Tell us about the Dominion Energy Charitable Foundation and

other community services your company provides.

TF: Of all the things our company does, that might be the one I am proudest of. It certainly is the most heartwarming. We believe in looking out for others. We do that through our energy-assistance programs, which help people with their energy bills when they hit hard times, through a matchinggifts program with our employees, and through the Foundation.

Last year we contributed almost $35 million to human welfare and social betterment through efforts like these. The Foundation itself made more than 1,400 grants worth more than $15 million to help people meet basic needs, to improve education, to build community vitality, and to protect the environment.

Our employees also are incredibly generous with their time and sweat.

Last year they donated more than 126,000 hours of volunteer time to service in their communities.

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COVER STORY

RECIPE FOR SUCCESS Consistency, hospitality and continuous improvement drive Great American Restaurants into its fifth decade

BY A N A L I E S E K R E U T Z E R

Randy Norton, Founder, and Jon Norton, CEO, Great American Restaurants.

Photo by Lawrence Cheng.

I

n its fifth decade, Great American Restaurants isn’t slowing down.

Instead, it’s launching two new concepts and expanding on a third in a large complex on Leesburg Pike in Tysons. The successful restaurant group knows what works, but it continues to

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push itself in new directions in its quest to be the best in the business.

It all began in 1974, when Randy Norton and his friend Jim Farley opened their first restaurant, a 16-table pizzeria in Fairfax City. Two years later, Mike Ranney joined them when they opened Fantastic Fritzbe’s Flying Food Factory (now Silverado) in Annandale. The popular local bar and restaurant featured homemade desserts by Randy’s wife, Patsy. That same year, the three friends formed parent company Great American Restaurants.

Today, all three of Randy and Patsy’s children work at Great American Restaurants. Jon is CEO, Jill is vice president of construction and design, and Tim is a chef on the research and development team. In recognition of what their parents have built together, the siblings decided to honor them with two new restaurants: Patsy’s American and Randy’s Prime Seafood & Steaks.

Both are located at 8501 Leesburg Pike in Tysons Corner – with Best Buns Bakery & Cafe opening next door.

Patsy’s opened May 31 with an atmosphere and menu that are at once new and familiar. The large open space

Picco’s: City of Fairfax

November Fantastic Fritzbe’s Goodtime Emporium: Fairfax

1976 1974

December Carlyle Grand Cafe: Arlington

September Sweetwater Tavern: Sterling

Fritzbe’s: Rockville

1980 1978

1985 1981

Fritzbe’s: Reston October Fantastic Fritzbe’s Flying Food Factory: Annandale

NEVER COMPLACENT “Randy didn’t realize [the company] would grow into what it’s become,” Jon said. “It was more by happenstance than a plan. He readily admits that he didn’t know what he was doing at all at first.

Part of the reason Fritzbe’s was packed initially was because he realized after a THE BUSINESS VOICE

1987 1986

Fantastic Fritzbe’s Goodtime Emporium becomes Artie’s: Fairfax

evokes an old railway station with vaulted ceilings, red brick, green ironwork and lots of light, while the rich wood, redcushioned booths and custom murals are consistent with what customers expect from the company’s casual but stylish restaurants. Patsy’s menu includes several recognizable favorites from some of Great American Restaurants’ other eateries while offering new options, including a raw bar. The cheerful greeting guests receive as soon as they arrive is another company signature.

Randy’s is expected to open in July as a more upscale restaurant that will feature a raw bar, fresh seafood, prime and Wagyu cuts of beef, and a curated wine list. Best Buns Bakery & Café, an offshoot of the group’s Best Buns Bread Company in Shirlington, rounds out the new complex. It opened on May 29 and offers a menu of baked goods, soups, salads, burgers and sandwiches.

16

June - Best Buns Bread Co: Arlington

September Sweetwater Tavern: Centreville

1996 1995

June- Mike’s “American” Grill: Springfield

2004 2001

1996

July - Fritzbe’s becomes Silverado: Annandale

while that he was losing money on every sandwich he sold.”

Randy figured out more than just what to charge for the food. When his namesake restaurant opens, it will be the group’s 16th; others include Ozzie’s Good Eats, Mike’s American, Jackson’s, Sweetwater and Carlyle.

“One of our core values is continuous improvement, never being satisfied,” Jon said. “That really embodies a lot of Randy’s personality, a lot of what the culture of the company has become, always looking for ways to improve and never becoming complacent. What’s good enough today isn’t good enough tomorrow.”

Randy’s will enter a crowded field of steakhouses in Tysons. “Our goal is to be the best,” Jon said. “In the 1980s, we surveyed our guests, and we found that people only go to their favorite American restaurant or their favorite Chinese restaurant. Not many people think, ‘I want to go to my second favorite Italian restaurant this weekend.’

We believe you have to be the best in the market wherever you are to be the popular restaurant, so we’re going to have to deliver the hospitality and quality of the food for the guests to enjoy our restaurant.”

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1997

August Sweetwater Tavern: Merrifield

July - Coastal Flats: Fairfax Corner

Great American Restaurants ensures its high standards for hospitality by hiring for enthusiasm and attitude and giving employees extensive training and plenty of support. Their efforts don’t go unnoticed. The Washington Post has listed the company among its Top Workplaces for the past five years.

“We try to set up employees for success,” Jon said. “It’s important to have the right resources for them. It keeps morale up if they know they are supported. We make sure employees enjoy working here, that they have a good time and take pride in their work.”

Great American Restaurants is an integral part of the communities in which it does business. On the group’s dessert menus, a small notation explains that 25 cents is donated from the sale of each dessert to charity, but that is only a small part of what the company does.

Each restaurant has a community partner it helps financially and with hands-on participation. For example, restaurant employees pack meals at the Arlington Food Assistance Center and Food for Others, and at the end of the picking season, teams from the company go to area orchards, pick what’s left and donate it to local shelters.

September Coastal Flats: Tysons Corner Center

September Ozzie’s Good Eats: Fairfax Corner

September Coastal Flats: Gaithersburg

May - Best Buns Bakery & Cafe: Tysons Corner

May Patsy’s American: Tysons Corner

July - Randy’s Prime Seafood & Steaks: Tysons Corner

2008 2005

2010

2014

2019

2019

2019

September - Jackson’s Mighty Fine Food & Lucky Lounge: Reston Town Center

LEFT: One of the original Great American Restaurants teams.

ALWAYS STRIVING Great American Restaurants doesn’t chase fads but looks for opportunities to stretch and grow its business. In 1996, the group opened Sweetwater Tavern in Centreville, the area’s first microbrewery. When the group didn’t like the quality of the bread it was getting, it opened Best Buns Bread Company, which supplies the bread for all of the restaurants. In addition to expanding into fine dining with Randy’s, the group is debuting longer hours at Patsy’s, from 11 a.m. until 2 a.m. daily, a late-night menu and two private dining rooms, one large enough for 80 guests.

“We’ll see if Randy’s becomes a niche or private dining becomes a niche for us.

Those are new areas that we’re going into,” said Shardae Simpson, the group’s public relations manager. “The café piece of Best Buns is also becoming a niche of ours with the burgers and sandwiches we offer.”

Other than a Coastal Flats restaurant in Gaithersburg, Md., the company’s restaurants are all in Northern Virginia, but Jon is open to further expanding into Maryland and the District of Columbia.

When your guiding principle is continuous improvement, anything is possible.

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17

SPOTLIGHT on education

UVA establishes Darden on the Potomac

BY S T E P H E N I E OV E R M A N

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mazon is certainly not alone in appreciating Northern Virginia’s prime location.

When the University of Virginia’s Darden School of Business expanded its MBA studies in 2016, it chose to offer its Executive MBA program at a facility in the Rosslyn area of Arlington, overlooking the Potomac.

“We love this area. We were in Rosslyn before Amazon decided they were coming” to build a second headquarters, said Professor Gregory B. Fairchild, the first director of Northern Virginia operations for the university.

When the university began offering the executive MBA program in Rosslyn nearly three years ago, the first classes were held at a local conference center, said Sophie Zunz, director of media relations for the Darden School. Members of the Class of 2018 were the first students to take classes at the new facility when it partly opened in March 2018.

About 135 students are now enrolled.

The Rosslyn location makes sense because of its proximity to the nation’s capital and to a number of corporate headquarters, said Fairchild, who is also the Isidore Horween

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Research Associate Professor of Business Administration at the Darden School. “It’s a major media market.

There are thought leaders and defense and healthcare industry clusters. The industry association business is here.”

Plus, the area has the highest concentration of both Darden and University of Virginia alumni.

The Washington area “is a rich market for education,” Fairchild said. “It’s a city with a high percentage of people who have higher education degrees and lots of people who are interested in getting future education. Other schools aren’t able to fill all the demand.”

The 21-month Executive MBA Program is available both in Rosslyn and in Charlottesville and consists of two formats: Executive MBA (EMBA) and Global Executive MBA (GEMBA). The classes are designed for professionals who have two or more years of fulltime work experience and are held via a combination of weekend in-person sessions and online instruction.

All executive format students participate in two week-long leadership residencies at the Darden School in Charlottesville. All students also have a required global experience in Brazil, China, Europe or India. EMBA students participate in one of these global residencies, while GEMBA students participate in all four.

Another program, the new Master of Science in Business Analytics, also is delivered both online and at the Rosslyn facility. The 12-month program for working professionals is the university’s first joint-degree program, a partnership of the Darden School and the McIntire School of Commerce.

The Rosslyn facility also offers some academic programming for the MBA/ Master of Science in data science dualdegree program, offered by Darden and UVA’s Data Science Institute.

The 40,000-square-foot space, on the top two floors of a 31-story LEEDEB Gold Certified building located at 1100 Wilson Boulevard in Arlington, was made possible by a $68 million gift from Sands Capital Management Founder and Chairman Frank Sands Sr. (MBA ’63) and CEO and Chief

Investment Officer Frank Sands Jr. (MBA ’94). The building complex is owned by Monday Properties and was formerly the headquarters of Gannett Companies/USA Today.

The facility, known as the Sands Family Grounds, includes two-tiered classrooms, flat classroom space, learning team rooms, open-study areas, a boardroom, conference rooms and office space. A large ballroom with views of the National Mall serves as a food service and conference space. The Darden facility also includes access to a 5,000-square foot rooftop terrace. Darden also has an office in the building, where several staff members work in the areas of admissions, executive education and alumni career services.

The Rosslyn site also hosts executive education programs and courses.

Customized programs, in which the school contracts with companies to offer courses tailored to their needs, are popular, said Larry Murphy, president of Darden Executive Education and Lifelong Learning, particularly because many companies have employees based in the area.

The site is also home to the new Darden Ideas to Action Leader Series, workshop-based events designed to address the latest issues and emerging trends challenging managers and leaders today.

Last October, the UVA Tri-Sector Leadership Fellows program hosted a field experience there for its fellows from the Darden School, UVA Batten School of Leadership and Public Policy and UVA School of Law. Some events at the facility are open to alumni and the public, Fairchild said. “It’s meant to be part of the educational mission.”

The Darden School was established at the University of Virginia in Charlottesville in 1955. The Economist recently named Darden the world’s best education experience for the eighth year in a row, and the school’s full-time MBA program is in the Top 10 globally in rankings from The Economist and Bloomberg Businessweek.

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19

SPOTLIGHT

on small business

EVANS INCORPORATED How Its Human-Centered Approach Helped This Consulting Firm Navigate Change

BELOW: Sue Evans at the start of her career in ergonomics.

RIGHT: Bob Etris, Sue Evans and Jack Moore at the Evans 25th Anniversary celebration. Photo credit: Sean Kelley Photography

BY A N A L I E S E K R E U T Z E R

E

vans Inc., a consulting firm specializing in humancentered organizational and operational solutions for federal agencies, commercial clients and international financial entities, recently underwent a major transition when founder Sue Evans passed ownership and management of her namesake company to managing partners Bob Etris and Jack Moore after 25 years at the helm.

“There are few things in life that can be as delicate, as personal, as someone who started their own company stepping away from that and putting it in the hands of others,” Evans said. “There are lots of different ways those relationships could quickly turn south.”

Etris and Moore joined the company in 2003 and 2008, respectively, so they understood its culture and how its core principle of human-centered solutions helps build healthy organizations, including Evans Inc. “Being human-centered is making sure to never forget that our customers, our partners and, most importantly, our employees are people, and we always need to consider them as individuals in everything we do,” Moore said.

During the transition, Evans, Etris and Moore worked with business adviser John Hraster of InterSource, which provides CEO advisory services, and Sarah Cato, a Certified Exit Planner with First Financial Group. Hraster helped them work through their goals, strategies, and the internal mechanics of the transition. He also created a month-by-month plan for the transition and kept them on track. Perhaps most importantly, working with Hraster and Cato helped Evans, Etris and Moore communicate effectively about the transition.

“As three people who are a little bit non-confrontational, we had to learn that there were questions we had to ask,” Moore said. “It helps to work with people who can depersonalize it and look at things in terms of the work and what needs to happen in addition to talking about the feelings of gain and loss.”

The transition process took place gradually over three years leading up to the company’s 25th anniversary. Evans delegated more and more responsibility throughout that time, and she, Moore and Etris made sure to communicate with employees, clients and their networks as they reached milestones.

Evans Inc. has experienced rapid growth for several years, and 2020 will mark the end of the company’s five-year vision.

Hraster suggested developing a new vision to take them to 2025, along with a multi-year strategic plan.

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“We went through a year-long process of defining the vision and engaged our employees in the process,” Moore said.

“Having employees involved in the vision helped ease anxieties about the changes taking place.”

Evans has been involved in the vision as well. She has stepped into her new role as chairman of the board and strategic advisor on leadership development and community impact. She guides community engagement activities and mentors emerging leaders in the company.

Evans Inc. takes its community and employee stewardship seriously. The company has won the Northern Virginia Family Service’s CARE (Companies as Responsive Employers) Award several times. The annual award recognizes companies that offer programs to support employees and families in the community.

“One of the things we knew we wanted to be a part of our vision was investment in community, both where we live and where we work,” Etris said.

Evans works with a dedicated 13-employee corporate social responsibility (CSR) committee to spearhead goals and activities. In 2018, Evans employees volunteered for a combined 1,500 hours, totaling about 25 hours per staff member. Some recent CSR initiatives include serving as project experts to local nonprofits, holding clothing and diaper drives for Second Story, Shelter House and the Salvation Army, and launching the Evans UseLess campaign to encourage the company and its employees to be more environmentally conscious.

There are few things in life that can be as delicate, as personal, as someone who started their own company stepping away from that and putting it in the hands of others. —SU E E VA NS

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21

SPOTLIGHT

on non-profit

ArtsFairfax

Creating a vibrant arts community that’s attracting businesses, residents, and visitors alike

BY J E N N I F E R F. CO C H R A N

M

aybe you’ve heard the expression, “The ‘earth’ without ‘art’ is just ‘eh.’” An active arts culture is vital to a community.

It enhances the health and happiness of those who live there, fosters innovation, and attracts business. In Fairfax County the arts have become an integral part of the community landscape, thanks in no small part to ArtsFairfax.

Incorporated in 1964 as the Arts Council of Fairfax County, ArtsFairfax awards about $500,000 in annual grants through five programs that serve all arts disciplines. Its goal? To strengthen Fairfax organizations, support and honor Fairfax artists, cultivate creativity, encourage equitable access to county-wide artistic experiences, and mobilize the arts as a tool for ensuring a creative economy.

“Art is a great way to enhance the community and serve as a community builder,” said Linda Sullivan, president and CEO of the nonprofit. “Fairfax had a rural start, and as DC grew, Fairfax was known as a suburb. Now, Fairfax has more than 1 million residents who enjoy attractions such as Wolf Trap, Mount Vernon, the Udvar-Hazy Center in Chantilly, and more. ArtsFairfax is excited to be part of this community and help further enhance the community connection to the arts.”

In addition to meaningful grants process, ArtsFairfax has initiated many programs that affect the local community. It serves as a partner to host the annual Creative Aging Festival,

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which occurs each May at senior centers and community locations throughout the county. ArtsFairfax also created the Artist Residency Program in which artists serve as residents within local middle schools to provide crossdisciplinary education. Also, ArtsFairfax hosts an annual awards event to recognize extraordinary contributions of artists and arts organizations.

“Access to the arts is vital in creating a vibrant community that attracts top talent and fosters innovation, which are essential to success for our customers and our stakeholders,” said Mike Coogan, Vice President and Director of Community Relations and Corporate Responsibility at Leidos and an ArtsFairfax board member.

To further connect the community to the arts, ArtsFairfax has piloted public art projects that include community engagement elements. Both Tysons and Seven Corners have public art installations, and in June a public art project kicked off in Springfield. The Tysons Tiles project by Julia Vogl was launched in 2015, and in 2018 the Annandale-based artist team known as surcreative LLC installed an interactive 8-foot, solar-powered cube in Seven Corners that included portraits of community members who participated in the project by responding to questions such as, “What do you consider home?”

Sharon Bulova, Chairman of the Fairfax Board of Supervisors, noted that during her time in office, Fairfax has grown dramatically. “As we have matured

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as a county, culture and the arts have taken their place as an integral part of our community landscape,” she said. “Fairfax boasts fantastic orchestras, bands, community theatres, choirs, dance companies, arts classes and more. ...

These opportunities add depth, creativity and friendships to people's lives, and are so valuable in fostering healthy and happy communities. The arts also create tremendous tourism and economic opportunities, especially when people enjoy restaurants and shopping along with cultural events.”

Julie Carter, President of Carter Consulting Group and a board member of ArtsFairfax for seven years, acknowledges the effect of art in a community. “Employees demand it.

People don’t want to live in a community that doesn’t have cultural amenities. Art provides a lively, creative, innovative community where diverse points of view are celebrated.”

Sullivan notes that the future of the arts in Fairfax County is exciting, and with rapid growth underway in so many areas, the public at large is taking stock in cultural amenities. “Residents want the arts reflected in their own community.

They want access to the arts where they live.... A creative economy fuels innovation, provides jobs, and creates a sense of place where people want to live, work and play, and we look forward to being a part of that.”

To learn more about ArtsFairfax, visit www.artsfairfax.org.

LEFT: FAIRFAX’s Imagine Art Here projects began with Tysons Tiles in 2015.

Artist Julia Vogl collected data from more than 1,000 individuals (TOP, LEFT) and visually translated that data into vibrant designs for the Tyson’s community. Photo: Jennifer Heffner. TOP, RIGHT: ARTSFAIRFAX’s Imagine Art Here artist Julia Vogl. Photo: Jennifer Heffner.

BOTTOM, LEFT: The Honorable Eileen Filler-Corn joins ARTSFAIRFAX Arts Residency Program artists Suzy Scollon and Frost Middle School students. Photo: Capital Media USA. BOTTOM, RIGHT: Tom Teasley, an ARTSFAIRFAX 2019 Artists Grant honoree has a unique musical style that appeals to all ages. Photo: U.S. Embassy New Zealand

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23

AWARDS It just got GOOD

O

n Friday, June 7, the Northern Virginia Chamber of Commerce hosted its premier event of the year – the Greater Washington Good Business Awards. From corporate social responsibility champions to nonprofit organizations that help solve the region’s greatest challenges, the Greater Washington Good Business Awards honors and celebrates the leadership of individuals, businesses, and nonprofits that serve as powerful champions for good in our community. Additionally, this year’s event honored the leadership of 2018- 2019 Chairman Jennifer Siciliano and welcomed 2019-2020 Chairman Todd Rowley.

2019 GREATER WASHINGTON GOOD BUSINESS AWARDS WINNERS: SMALL BUSINESS GCubed Incorporated gcubedinc.com MID-SIZE BUSINESS Apple Federal Credit Union applefcu.org LARGE BUSINESS PenFed penfed.org NON-PROFIT OF THE YEAR Britepaths britepaths.org EXECUTIVE LEADER OF THE YEAR Gloria Bohan, Omega World Travel omegatravel.com EMERGING LEADER OF THE YEAR Rebecca Geller, The Geller Law Group thegellerlawgroup.com LIFETIME ACHIEVEMENT AWARD WINNERS Craig Chason, Partner, Northern Virginia Corporate Practice, Pillsbury pillsburylaw.com Rich LaFleur, Partner, Grant Thornton grantthornton.com

TOP: Craig Chason, Partner, Northern Virginia Corporate Practice, Pillsbury; Todd Rowley, 2019-2020 Chairman, Northern Virginia Chamber of Commerce; The Honorable Sharon Bulova, Chairman-atLarge, Fairfax County Board of Supervisors; Jennifer Siciliano, 20182019 Chairman, Northern Virginia Chamber of Commerce; Rich LaFleur, Partner, Grant Thornton; Julie Coons, President and CEO, Northern Virginia Chamber of Commerce. BOTTOM, LEFT: Teresa Carlson, Vice President, Worldwide Public Sector, Amazon Web Services; Julie Coons, President and CEO, Northern Virginia Chamber of Commerce. BOTTOM, RIGHT: The Honorable Sharon Bulova, Chairman-at-Large, Fairfax County Board of Supervisors, and Julie Coons, President and CEO, Northern Virginia Chamber of Commerce.

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NOVAFORWARD AWARD Teresa Carlson, Vice President, Worldwide Public Sector, Amazon Web Services aws.amazon.com NOVAFORWARD LEGACY AWARD The Honorable Sharon Bulova, Chairman-at-Large, Fairfax County Board of Supervisors fairfaxcounty.gov/boardofsupervisors

And the First Annual Greater Washington i-List Awards go to‌

O

n Wednesday, May 1, the Northern Virginia Chamber of Commerce announced the top 10 companies selected for its First Annual Greater Washington i-LIST. Please join us in congratulating these innovators and learn more about the products and services each offers via the links listed to the right.

THE TOP 10 COMPANIES ON THE 2019 GREATER WASHINGTON I-LIST ARE: 1 KnoNap

2

Security

knonap.com

3

Optoro

Retail Services

optoro.com

HawkEye 360

4

Information Technology

he360.com

Amazon Retail

5

amazon.com

Tenable

6

Information Technology

tenable.com

Airgility

Transportation

7

airgility.co

ThinkFoodGroup

8

Restaurants

thinkfoodgroup.com

RiskLens

Information Technology

risklens.com

9 CAVA

10

Restaurants

cava.com

Venga

Information Technology

getvenga.com

TOP: Adam Bennett, product marketing director, HawkEye 360. BOTTOM, LEFT: Optoro co-founders Tobin Moore and Adam Vitarello. Courtesy photo. BOTTOM, RIGHT: KnoNap creator and George Washington University student Danya Sherman. Courtesy photo.

For the full list of more than 50 companies on The Greater Washington i-LIST, visit www.novachamber.org/the- greater-washington-i-list.

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EVENTS chamber signature gatherings

2019 i-LIST Awards On Wednesday, May 1, the Northern Virginia Chamber of Commerce announced the top 10 companies selected for its First Annual Greater Washington i-LIST. Revealed over the course of the year and culminating in this high octane celebration, the i-LIST Awards is one of the region’s most highly anticipated spring events.

1

4

2

5

1 | Meagan Knowlton, Optoro; Wayne Corini, Grant Thornton 2 | Adam Bennett, HawkEye360; Harry Klaff, JLL 3 | Dayna Sherman, KnoNap 4 | Brian Moore, Amazon; David Dockendorff, M&T Bank 5 | William Palm, Tenable; Jamie Brown, Tenable; Mike Coogan, Leidos 6 | i-LIST Awards attendees enjoying the reception.

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3

6

Inclusion Incorporated Northern Virginia Regional Forum On Tuesday, June 11, the Northern Virginia Chamber of Commerce, in partnership with the U.S. Chamber Foundation, hosted the Inclusion Incorporated Northern Virginia Regional Forum. The event brought together businesses, nonprofits, and government leaders committed to fostering inclusive cultures, and featured speakers Lawrence Bowdish, PhD, Director, Research and Issue Networks, U.S. Chamber of Commerce Foundation; Julie Coons, President and CEO, Northern Virginia Chamber of Commerce; Marc DeCourcey, Senior Vice President, U.S. Chamber of Commerce Foundation; and Michael Dumlao, Director of Brand, Co-Chair of GLOBE, Booz Allen Hamilton.

3

1 1 | Chamber President and CEO Julie Coons addresses attendees at the 2019 Inclusion Incorporated Northern Virginia Regional Forum.

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The Greater Washington Good Business Awards and Chair's Breakfast

On Friday, June 7, the Northern Virginia Chamber of Commerce hosted the Greater Washington Good Business Awards, which this year also honored the leadership of 2018-2019 Chairman Jen Siciliano, and welcomed 2019-2020 Chairman Todd Rowley. For the full list of winners, see “It Just Got GOOD� in this issue.

1

2

3

1 | Good Business Award Winners with Chamber President and CEO, Julie Coons. 2 | Lifetime Achievement Award Winners, Craig Chason, Partner, Northern Virginia Corporate Practice, Pillsbury, and Rich LaFleur, Partner, Grant Thornton, celebrate with Julie Coons, President and CEO, Northern Virginia Chamber of Commerce. 3 | This year's event also honored the leadership of 2018- 2019 Chairman Jennifer Siciliano.

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2019 Healthcare and Technology: Building a Culture of Innovation On Friday, June 21, the Northern Virginia Chamber of Commerce and Healthcare Technology Network of Greater Washington hosted Healthcare and Technology: Building a Culture of Innovation. Attended by healthcare and business leaders, this important discussion about the ways in which innovation is changing the delivery of healthcare in our region and across the country was emceed by James Oakes, Principal, Health Care Information Consultants, and moderated by Suniti Ponkshe, Partner, Newport Board Group. Panel experts included Marck-Arthur Clerveau, MedStar Institute for Innovation, Marla Hertzel, Change Healthcare, and Dennis V. Truong, M.D., M.B.A., Regional Telemedicine/Mobility Director and Northern Virginia Assistant Physician-In-Chief for Mid-Atlantic Permanente Medical Group, Kaiser Permanente.

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ubs.com/team/washingtonian ŠUBS 2018. All rights reserved. UBS Financial Services Inc. is a subsidiary of UBS AG. Member FINRA/SIPC. D-UBS-CFB979E9 THE BUSINESS VOICE

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NEW MEMBERS Let’s give ’em a warm welcome

ATTORNEYS/LEGAL SERVICES » Centre Law Consulting, centrelawgroup.com » Hunton Andrews Kurth, huntonak.com

BANKING/FINANCE » Chuck Rush Financial, 254-371-3530 » CLA Clifton Larson Allen, claconnect.com » Macquarie Capital, macquarie.com

COMMUNICATIONS / MARKETING / ADVERTISING / PUBLIC RELATIONS » Coherence Strategy Group, coherence.work » MCI USA, mci-group.com » Red Team Consulting, redteamconsulting.com » Tanzen LLC, tanzenconsulting.com » Voyint, voyint.com

CONSULTING » LNK Fundraising, lnkfundraising.com » Quantive, LLC, goquantive.com

EDUCATION » BASIS Independent McLean, mclean.basisindependent.com

GOVERNMENT CONTRACTING / CONSULTING » ASRC Federal, asrcfederal.com

GOVERNMENT CONTRACTING / IT TECHNOLOGY » Altamira Technologies Corporation, altamiracorp.com

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INFORMATION TECHNOLOGY » Criterion Systems, criteriorn-sys.com » RavenTek Solution Partners, raventek.com

MANUFACTURING » Leyard/Planar Tech, planar.com » TetherView, tetherview.com

NON PROFIT / ASSOCIATION / CHAMBER » FACETS, facetscares.org » NoVa Hispanic Chamber, novahispanicchamber.com

OFFICE/BUSINESS SERVICES » Industrious, industriousoffice.com

REAL ESTATE/COMMERCIAL » CBRE, cbre.us » Federal Realty, federalrealty.com

TRANSPORTATION » Uber DC, uber.com » DC Livery, dclivery.com

VENTURE CAPITAL » VentureScope, venturescope.com

WASTE MANAGEMENT / RECYCLING » American Disposal Systems, adstrash.com

FCDED-Business Voice Magazine-July 2019-PRINT.indd 1

6/9/19 6:13 PM

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