Rental FAQs

WHAT TIME CAN I CHECK IN?

Check-In time is usually 3pm, it will say on your lease what time you will be able to check-in. There is always a possibility of checking-in early, so give your rental agent a call to find out if this is possible. If you have arrived early, you are more than welcome to store your luggage at our office at 10 South Beach Street so you are free to explore the island without being bogged down by your luggage!

WHERE DO I PICK UP THE KEYS?

At your rental! Your rental agent will go by the house to make sure that the house is ready for your arrival. They will leave the house unlocked with the keys on the counter, along with some information about the house including the Wifi password, and a welcome package from Lee Real Estate!

I LOVE IT HERE AND I WANT TO COME BACK

This is the response we hope to get from all of our tenants! We love that you love this island as much as we do! If you fall in love with the island over the course of your stay (because who doesn’t?) and want to look at rentals for next summer or homes to purchase we would love to help you. Reach out to your rental agent and they can show you every home on the island!

WHAT TIME DO I CHECK OUT?

Check-out time is 10am, unless another time was arranged. The check-out time will be on the lease. We ask that upon check-out you start a load of sheets and towels to assist our cleaners in getting the house ready for the next tenant checking-in. If you are on a later ferry off the island and want to leave your luggage at the office at 10 South Beach Street, you are more than welcome!

WHAT IS THE SECURITY DEPOSIT PROCESS?

Your security deposit will be returned to you within 60 days of check out barring any damages, excessive cleaning, or other charges. After checking out, your rental agent will be in touch with the homeowner to make sure that everything is in good order so we can initiate your return. To help prevent excessive cleaning charges, upon checkout strip the beds and start the washing machine. Make sure trash is placed in bins and the recycling is separated. This will help expedite the cleaning process and will prevent overage charges deducted from your security deposit.