Staying connected is essential when you’re studying far from home. Here are some tips to find the best mobile and internet options for your needs.
Mobile providers
The easiest and quickest way to connect and use your phone in the UK is with a SIM-only mobile provider. These deals do not include a physical phone and there is no long-term contract.
You can select between:
• Physical SIM card - A small card inserted into your phone.
• eSIM - A digital version of a SIM that can be downloaded directly to your phone.
Both options provide you with a local phone number and you can choose a monthly plan that fits your needs (including the amount of data, calls and texts). These plans are flexible and you can often switch to a different package or provider at any time.
Roaming charges
Most SIM-only plans offer unlimited calls and texts to UK numbers. International calls may be expensive and you may be charged extra. These are called roaming charges.
It is important to check with your mobile provider before you travel to understand how much it might cost to use your phone in the UK. Many providers still offer free roaming between UK and EU countries, but this is no longer guaranteed by law. This means that charges can be introduced at any time without much notice.
To avoid unexpected fees, we suggest switching off data roaming on your phone when you arrive in the UK. If you plan to call home regularly, consider monthly plans that include international minutes.
Wi-Fi
Free Wi-Fi is available across both Horsforth and City Campus and in halls of University-owned accommodation. Most student accommodation providers include bills such as Wi-Fi in the rental price.
You can connect to Wi-Fi for free in most cafés and restaurants.
Student support
Starting your journey as an international student is an exciting time, but it can also feel daunting.
Leeds Trinity University is committed to providing a truly personal experience. To ensure you settle in and feel supported throughout your time at Leeds Trinity, get to know our dedicated Student Support services who are here to help you navigate every aspect of university life, from academic worries to personal wellbeing.
Student Support
Student Support are available from 9:00am until 5.00am Monday to Friday, and 12:00pm until 5:00am Saturday to Sunday.
The team provide support and advice on all areas of student life. You can reach the Duty Managers by phone or text on +44 (0)7458 109288 or by emailing studentsupport@leedstrinity.ac.uk .
One-to-one chats can then be arranged on campus or via phone, text or video call.
Leeds Trinity also has a dedicated International Student Support Duty Manager who you can meet with in-person or online. They offer specialist support to help you adjust to life in the UK, covering everything from practical enquiries to emotional wellbeing. As a Leeds Trinity student, you are a name, not a number, and our support staff take the time to get to know you.
Disability Services
Disability Services are here to support students. The team can help manage any disability-based barriers that might be impacting your ability to study.
If you have a disability, long-term health condition, mental health difficulty or specific learning difference, we encourage you to let them know so they can support you from day one.
You can get in touch with the team by emailing disability@leedstrinity.ac.uk
Mental Health & Wellbeing
The Mental Health and Wellbeing service provides the opportunity to talk in confidence about any issues causing concern.
The team can help direct you towards the most appropriate support whether that be via our qualified and experienced practitioners on campus or via local NHS and non-NHS services.
You can get in touch with the service with any questions or to refer yourselves either through myLTU or by emailing studentwellbeing@leedstrinity.ac.uk.
Money Advice
Money Advice can support you with most money queries including Student Finance, Hardship Funds, Bursaries from Leeds Trinity, tax, benefits, debts and more.
You can get in touch with the team by emailing moneyadvice@leedstrinity.ac.uk
Moving to a new country is a big step, but you are not alone. We look forward to welcoming you to Leeds Trinity and supporting you throughout your journey.
Culture shock
Moving to university can bring mixed emotions of both excitement and worry. When moving to a new place with an unfamiliar culture, you may experience something called ‘culture shock.’ This is a common experience and can impact the way you interact with new experiences.
To make the transition as easy as possible, we have put together some top tips and key information about aspects of culture in the UK.
Etiquette and vocabulary
People in the UK are very polite. Here are some commons words people use:
• “Please” and “thank you” are used in most interactions.
• “Sorry” is used even when the person speaking is not at fault.
• “Excuse me” is used when trying to get someone’s attention.
In the UK, communication can also be indirect. Meaning is often expressed through tone, body language or subtle hints. For example, a lecturer may ask “Have you considered a different approach?”, which would mean that something needs significant improvement.
Here are some additional common slang words and phrases include:
• “Ace” means something is brilliant.
• “Cheers” is an alternative way to say thank you, such as when you are getting off the bus and saying thank you to the driver.
• “Mate” is a common term meaning friend.
• “Not my cup of tea” means to dislike something.
• “Alright?” is commonly used as a greeting.
• “Hiya” and “Ey up” are informal greetings.
• “Ta” means thank you.
• “Love” and “duck” is a term of affection used across Yorkshire, not specific to loved ones as you might expect.
If you are unsure what someone means, it is ok to ask for clarification.
Mental health and wellbeing
Talking about mental health in the UK is welcome and encouraged, especially at Leeds Trinity University. If you need support during your time at Leeds Trinity, there are a range of free services available.
You can reach out to our Mental Health and Wellbeing service and our Student Support team if you are struggling or if you notice that someone else is struggling. You can find out more about our services by visiting the ‘ Student Info Point ’ tile on myLTU.
There are words which people may use in a derogatory way to describe mental health or mental health conditions. Please do not use these. As a university community, we expect you to speak up and correct others when they are used.
In England, it is common to ask “you okay?” or “you alright?” if you are worried about someone or if someone is worried about you. This generally prompts someone to talk about how they are feeling. If you are worried about someone, try asking them if they are okay.
Littering
Littering is a criminal offence and dropping your litter in a public area can result in a fine.
Ensure you dispose of your litter correctly. Most public areas have waste bins.
Food and drink
Drinking is considered a significant part of student culture in the UK, but around 20% of the population does not drink alcohol and it is completely acceptable to choose not to drink alcohol.
If you choose to drink alcohol, drink responsibly and ensure you adhere to any local restrictions, such as not drinking on public transport.
The legal drinking age in the UK is 18 years old. It is illegal to buy or offer alcohol to anyone under the age of 18. You may be asked to show proof of your age when buying alcohol.
The UK has lots of dishes that may be different to what you typically eat. You may find that you like some of the new foods and some not so much! It is up to you whether to try some traditional “Yorkshire” or “British” foods during your time here. If you want to, some common foods include:
• Yorkshire pudding – This is usually eaten with a roast dinner (traditionally eaten on a Sunday) this is a mix of eggs, flour and milk/water which creates a batter. This is then cooked in the oven and eaten as a side dish, often with meat, potatoes and gravy.
• Fish and chips – This is battered fish and deep-fried chips, commonly eaten with mushy peas, curry sauce, or gravy.
• Cream tea – This is traditionally a midday/ afternoon meal. It generally consists of scones with jam and cream, accompanied by tea or coffee.
Leeds is a hugely multicultural city and has many international food markets which you can visit to find foods that you would use at home. These foods may be more expensive as they have been imported, so it is important to be mindful of your food budget.
Drugs
The UK has strict laws about drugs. Possession and supply of any drugs, even small amounts for
personal use, is illegal and can result in arrest, prosecution, disciplinary action from the university and puts your immigration status at risk.
You can find out more information about the UK’s drug laws on the UK gov website: gov.uk/penalties-drug-possession-dealing
Smoking
Smoking and the use of vapes and e-cigarettes are prohibited in:
• Public transport
• Indoor public places
• Cars whilst travelling with minors
You can only smoke outside in designated areas. At our campuses, smoking is permitted:
• Horsforth Campus - in the designated smoking shelters.
• City Campus - in Trevelyan Square.
Timekeeping
It is important to be on time in the UK, especially for appointments, classes and social plans.
If you are running late, let the other person know in advance.
Tipping in a restaurant
Tipping is not always expected at restaurants, but it is appreciated. Some restaurants add a service charge to your bill. Check your bill before paying to prevent yourself from tipping twice.
Queuing
Waiting in line for your turn is taken seriously. It is considered rude to cut in line. Always identify the end of the queue and wait patiently.
Religion, festivals and traditions
Religion
The UK is a multi-faith society where students of all religions are welcomed and respected. With a long history of multiculturalism, the UK has communities from all world religions and Leeds Trinity University is committed to supporting students’ religious needs on campus.
Many people in the UK freely express their faith through daily practices, such as wearing religious dress like turbans, hijabs or yarmulkes, and by celebrating festivals like Christmas, Eid, Diwali or Hanukkah.
The UK values religious freedom and tolerance. You are free to express your beliefs in the way that feels right for you.
Leeds Trinity Chaplaincy
Both Horsforth and City Campuses have multi-faith prayer spaces and a Chapel that you can use for your own personal prayer and reflection. These spaces are available to access every day except bank holidays and university closure days. The spaces are located:
• Horsforth Campus - Off the Atrium near the Main Reception.
• City Campus - On the first floor at the front of the building.
Our Chaplaincy team run various events to help all students feel part of a community, volunteer and help those in need, ask life’s biggest questions, and encounter God. Everything they offer is open to all students, regardless of who they are and what they believe, and is almost always free to take part in. They are also available for one-to-ones, to be a listening ear and source of support for any student who is facing challenges of any kind. Get involved!
You can find out more information about Leeds Trinity Chaplaincy on the Chaplaincy website: leedstrinitychaplaincy.co.uk.
Bank holidays
Bank holidays are public holidays (non-working days) in the UK. There are eight bank holidays spread across the year. You can find out more about the UK bank holidays on the UK gov website: gov.uk/bank-holidays
Easter
Easter is a Christian tradition which commemorates the death and resurrection of Jesus, but the season is often celebrated by non-religious people too as there are two days of public holiday associated with it - Good Friday and Easter Monday.
People celebrate Easter by attending Church, eating chocolate eggs, or Easter eggs. Common symbols of Easter are crosses (often decorated with white cloth) and the Easter Bunny, a mythical rabbit that brings chocolate gifts during Easter.
Ramadan
Ramadan is a holy season of fasting that occurs in the ninth month of the Islamic calendar. It is a time of fasting, prayer and increased devotion. Muslims open their fasts daily at dusk during this month.
Be mindful that some businesses (especially eateries) have amended opening hours during this season in response to fluctuating demand.
Bonfire night
Bonfire Night, also known as Guy Fawkes Night, is a long-standing British tradition celebrated every year on 5 November. It marks the failed attempt by Guy Fawkes in 1605 to blow up the House of Lords.
Over 400 years later, people across the UK commemorate this event by hosting their own fireworks displays and bonfires.
Christmas
Christmas is a Christian tradition which commemorates the birth of Jesus. However, the feast is often enjoyed by non-religious people too by spending time with family, buying gifts for loved ones, attending Christmas markets and celebrations, and putting up decorations and Christmas trees in their homes!
Christmas Day (25 December) and the day after Christmas, or Boxing Day, are public holidays.
Zarin
International student from Bangladesh Data Science and Artificial Intelligence MSc
Can you describe a day in the life as an international Leeds Trinity student?
I attend classes at the city centre campus, located in the centre of Leeds. I have classes every Tuesday, where I stay throughout the day for lectures and labs. Although my Tuesdays are busy, the most refreshing part is that LTU provides us with free coffee, tea, hot chocolate, cookies, and dates during Ramadan. The campus also has prayer rooms, which I appreciate. Overall, I love the canteen, common spaces, library, and especially the top floor. LTU feels like my second home.
Jyothika
International student from India
Computer Science MSc
Can you describe a day in the life as an international Leeds Trinity student?
A typical day at LTU starts with attending lectures and tutorials, where learning is interactive and engaging. After classes, I spend time studying in the library or working on assignments.
I also enjoy meeting friends on campus, especially other international students, which helps me feel more connected. In the evening, I might join activities or relax. Being a LTU student has helped me become more independent and confident.
What was your first week at Leeds Trinity University like?
My first week at LTU was welcome week. During this time, I experienced meeting new people, exploring a new city, and adjusting to a new country. I participated in various programs, including the welcome week fair, a city tour with LTU staff, and a welcome night for international students, where we enjoyed food and games together. Overall, my first week at LTU was fantastic.
What was your first week at Leeds Trinity University like?
My first week at LTU was exciting and a bit overwhelming! During orientation, I learned about the campus, support services, and met new people from different backgrounds.
Although it took some time to adjust to a new system and environment, the friendly staff and students made it easier. By the end of the week, I felt more comfortable and ready to start my journey at LTU.
Managing your money
Managing your money at university is a new experience for many students and an important part of studying in the UK as an international student. In this section, discover some top tips to help you become financially prepared for student life.
Paying your tuition fees
As an international student, you are usually expected to self-fund your studies, including your tuition fees and living costs. You may receive contributions from Education Loans from your home government, scholarships or bursaries from external organisations. You can find out more about the money required as an international student on the UK government’s website for student visas: gov.uk/student-visa
To study in the UK, you must show that you have sufficient funds to cover your tuition fees. Leeds Trinity University will expect prompt payment of the tuition fee in three instalments:
• Prior to starting your course: 50% of your fees to secure your CAS
• In the first eight weeks of your course: 25% of your fees
• In the second eight weeks of your course: 25% of your fees
Leeds Trinity University does not offer any other payment options or payment plans and cannot accept cash payments for tuition or accommodation. It is important to prioritise this financial commitment as students who do not make the payments on time may face sanctions.
You can view Leeds Trinity University’s financial regulations on our website: leedstrinity.ac.uk/international/international-fees-and-funding/paying-your-tuition-fees
International credit card
We recommend researching which bank accounts or cards in your home country offer the lowest international fees for use in the UK. Digital-only banks can also provide better exchange rates and lower fees for international transactions. VISA and Mastercard are widely accepted across the UK. However, some international providers, such as UnionPay, are not accepted in most places.
Opening a UK bank account
Most mainstream banks allow international students to open a basic bank account. These accounts are usually free to use and cover everyday banking needs such as receiving money and paying rent and bills. They do not typically include an overdraft. Some banks offer accounts specifically designed for international students. These are (or are similar to) basic bank accounts, but they may also offer overdraft facilities.
You could find out if your regular bank is represented in the UK, or you can find a bank account that will work for you on the Save The Student website. Each bank will have different requirements to open a bank account.
You will typically require:
• Your passport
• Proof of your UK address - This may be a letter from the university confirming your term-time address or a copy of your tenancy agreement.
• Proof of your immigration status - Most banks will accept the entry vignette in your passport if you have not yet collected your BRP, or the online verification status if you have an eVisa.
• A deposit - An amount of money to deposit into the account.
Accessing money
You will not need to carry cash with you often. Most shops and services (including Horsforth and City Campuses) accept debit and credit cards (VISA, Mastercard). Cash machines (ATMs) are readily available across the UK.
There is normally no charge when withdrawing money from a UK bank account. There may be charges when withdrawing from an international bank account.
Scams
Scammers are people who make money through illegal methods, especially by tricking people. Scammers often target international students.
To avoid being scammed:
• Pay your tuition fees through Leeds Trinity University’s secure finance portal.
• Use Leeds Trinity University accommodation or use Unipol for private housing.
• Educate yourself on staying safe from scams in the UK using West Yorkshire Police scam guidance.
Words for money
In British language, slang terms are often used, and vary by which area of the country you are in.
Some useful Yorkshire slang for money includes:
• “Quid” - 1 British pound (£1).
• “AK/1K” – 1000 British pounds (£1,000).
• “Grand” – 1000 British pounds (£1,000).
• “A couple of quid/ A few quid” – 2 or 3 British pounds. This is often used to refer to anything under 5 British pounds (£5).
• “A Fiver” – 5 British pounds (£5).
• “A Tenner” – 10 British pounds (£10).
• “Cash” – This refers to the physical money that is used. We have coins (1p, 2p, 5p, 10p, 20p, 50p, £1 coins and £2 coins) and notes (£5, £10, £20, £50).
• Most shops will not accept £50 notes. If you are given a £50 note, we recommend visiting your local bank and asking them to change it to smaller notes.
• “Value for money” – A price that is deemed to be fair or lower than expected for what you are buying.
• “Bargain” – A price is deemed to be very good for what you are buying. For example, you might say “I got this box of chocolates on sale for £3, a bargain!”
Budgeting
As an international student, we recommend signing up to Blackbullion - a free, financial wellbeing platformby visiting blackbullion.com. There are many pathways you can follow to learn more about managing your money. We recommend:
• Managing your money as an international student
• Student lifestyle
• Master your money
We also recommend using BlackBullion’s Budget Calculator to plan your budget for the duration of your studies.
If you need help with managing your money, please contact the Money Advice team at moneyadvice@leedstrinity.ac.uk. If you have questions about paying your tuition fees, please contact the Finance Team at finance@leedstrinity.ac.uk
Cost of living
In our Money Advice 2025 Survey, our international students told us about their average living costs. The table below gives you some indication of what you can expect your costs to be:
*After 6 months, this reduces to £14.54 per month. Private rented properties will usually share one TV licence. If you are living in halls, you will need an individual TV licence.
Council tax
Most students undertaking a full-time university course are exempt from paying council tax. There are some exceptions. Make sure to read the council tax exemption rules for your local council.
You may need to evidence to your local council that you are a student. Log into your e:Vision account, and navigate to ‘download/access bank letter.’ You can use this when applying for a council tax exemption.
Shopping
Groceries
The UK offers a wide range of supermarkets. Prices can vary between stores, so choosing the right one can help you save money. Some of the most common supermarket chains include:
• Budget-friendly: Aldi, Lidl, Asda
• Mid-range: Tesco, Sainsbury’s, Morrisons
• Premium: Marks & Spencer, Waitrose
Local grocery shops include:
• Horsforth: Morrisons is located on Horsforth Town Street, a 20-minute walk from Horsforth Campus or 5 minutes via the Shuttle Bus.
• Leeds: There are many smaller shops in Leeds city centre, including Morrisons in the Merrion Centre and Sainsbury’s Local on Albion Street near City Campus.
If you prefer to shop online, most supermarkets offer home delivery. There may be a minimum spend at check out. For specialty and international foods, Kirkgate Market has a wide variety of food stalls.
Household
When you arrive in the UK, there may be some essential household items that are too large to bring with you, such as bedsheets, electrical items and kitchen items. Here are some tips on where to get inexpensive basic items.
• Home goods stores: HomeBargains, B&M and IKEA (IKEA is not well connected by public transport).
• Second-hand (or charity) shops.
• You can purchase a full-set of supplies from the UniKitOut website, which may be more convenient for you. This can be delivered to your accommodation by the time you arrive.
Fashion
There is no dress code at Leeds Trinity University and no specific cultural expectations around clothing in the UK. You may prefer to pack lightly and shop when you arrive.
There are a range of clothing stores in Leeds city centre and online that deliver to suit all styles and budgets.
• For inexpensive clothing options, visit stores such as H&M, Primark, charity shops, or online (Facebook Marketplace, eBay, Vinted and Gumtree).
• For designer and more luxurious options, visit Victoria Gate Shopping and department stores.
VAT
VAT, or Value Added Tax, is a type of sales tax charged on many goods and services in the UK (similar to systems used in other countries, including the European Union). You will usually see VAT already included in the price of items in shops, so you won’t often notice it as a separate charge when making everyday purchases.
If you buy expensive items while in the UK and plan to take them back to your home country, you may be eligible to claim a refund on the VAT paid. To do this, you’ll need to keep your receipts and declare the goods at UK Customs before you leave.
Paying for services
When you make an agreement to pay for a service, such as rent payments, the cost and date of payment is generally non-negotiable. Payments including rent, utility bills and university fees must be paid in full and before or on the deadlines set.
