Cloud Based Auto Dialer Only 1.25¢ per minute & unlimited users
What are the functions of Hosted Predictive Dialer? In the late 1990s, when the industry began computer telephony integration, have created software applications auto dialer to automatically dial telephone numbers to call center agents who hoped connected the next customer. This was a step forward in terms of convenience and time savings to a degree, because the sales agent does not have to find the name and number below, mark it, and expect some kind of response (i.e. a busy person signal, the message "no longer in service" voicemail ... or the biggest waste of time of all ... there is no answer. Then Came Predictive Dialers However, since then, predictive dialers have become state of the art in automatic dialing. These revolutionary new products or services, the most used by the telemarketing industry, dramatically improve call center efficiency and profits by analyzing call statistics and predict when the next agent will be available and when it is likely to respond to a actual person a call. They do this by analyzing the speed of sales agents near a call and the number of calls to a specific geographic area is actually answered (and speed) for a real person. The predictive dialer predicts that the next agent call center is available and dial several phone numbers to try to have a customer in line "just in time" for the agent to take the call ... thus drastically reducing the waste of time by the agent and close more sales. Typical calls Statistics For a typical call list, 25-35% of the numbers dialed on average will lead to someone actually answer the phone. On average, 10% will be answered by voice mail / machines, fax machines or modems answering, 5% will be busy, and 40-60% did not respond at all. Therefore, if done manually, call center agents will waste about 80% of their time, and therefore spending about 20% of their time actually selling. Based on these statistics, a predictive dialer system will reverse these two numbers and increase productivity by approximately 300%. Predictive Dialer Applications More Predictive markers can also be used for many other call center applications. For example, a predictive dialer can offer "welcome calls" to new customers, provide callbacks customer