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How Hosted IVR Service Works with Call Centers? Hosted IVR services are like snowflakes. No two are exactly the same, some fade faster than others, and no one knows exactly how they work. IVR Hosting refers to the disposal of the different software applications and third-party voice response. This technology generally works by automating the interaction between callers and businesses. Like any technology, whether voice response solution is replaced by a better, it only makes sense to continue. Most of the newer platforms are easy to install, interactive and easy to use. Some have even moved to require basic programming skills. These new models use, easy to install some web menus for accessing or entering the call information in your database or touch-tone phone. Basic applications voice responses are very popular among companies and credit card banks, which are used to provide account information to their customers, without interactions with the representatives. To facilitate proper interaction between man and the voice of the computer, providers in XML formats and VXML voice. Why choose? Accommodation options are much better than they were a few years ago. First, you need not spend months if hosted IVR is chosen as the application can be done in a few hours or days. In addition, an onpremise solution is usually ends up making a hole in your pocket, so instead of paying through the nose, hosted IVR is much cheaper and requires no maintenance problems and support costs. Hosted IVR also opened a new world of possibilities because they strengthen the effectiveness of the center, so you can strategically its interaction with the customer in many ways. With greater flexibility and scalability that expanded offering hosted IVR, which just have to handle something and cares! Some definitions may appear Here are some other conditions that can be seen by a provider in the research: Artificial Intelligence: As the name suggests, artificial intelligence, computer technology is designed to mimic human intelligence. Some providers use this technology against unlike conventional programming.