January 10, 2018 Denver International Airport (DEN) 8500 Peña Boulevard Denver, CO 80249 To Whom It May Concern, In 2017, DEN reached 61 Million passengers. We are the 6th busiest airport in North America. Denver International Airport (DEN) has 117 gates with hold rooms, we are 23 years old, and we have 4 main chair types. Our newest chairs are from Arconas Corporation; they provide 2 of these 4 types of chairs. Of the many hold room chairs, 1,335 are Arconas Place Chairs. In addition, we have 60 power tables with stools. The chairs and power tables get many compliments on social media. Arconas provided a collaborative service to DEN to design a new prototype chair based upon the Place model for Concourse C. When we had some issues on those chairs due to wear and tear, a year later, Arconas took their own initiative and provided a great service to us by replacing cushions and arms on 705 chairs at no charge to us. All Arconas chairs are in great shape as of today and are subject to rigorous use. Arconas also supplied DEN with their inPower Flex modules increasing the hold room charging to 9,600 outlets. This project not only increased positive social media feedback, but increased our JD Power score for mega airports. Arconas Corporation is currently in good standing with Denver International Airport. Sincerely Yours; David Mashburn, AIA LEED AP BD+C Director of Facility Services Denver International Airport