T H E M A I L CEN T ER M onthly Report ? June 2020 | An In-Depth Review
PROGRESS R EPORT ? M A RK ET I N G SOCI A L M EDI A R EPORT ? L A UREN W AT K I N S
4050 Pennsylvania Ave Suite 115 Kansas City, M O 64111
FACEBOOK ? L I N K ED I N I N STAGRA M ? T W I T T ER G OOGL E A N A LY T I CS
FACEBOOK Facebook h as been r eliably per f or m in g, I r ecom m en d in cr easin g you r social m edia adver t isin g bu dget t o gain m or e exposu r e t o local con su m er s.
I N STAGRA M Gain ed over 800 n ew f ollow er s in Ju n e! WOW!
L I N K ED I N
While LinkedIn traffic is growing, I strongly recommend employees creating profiles that could be linked to the business' page.
GOOGL E Based on Google An alyt ics dat a, you r m ost popu lar ser vices ar e:
These are the most popular searches that people used to find your business. I w ould focus all customer service interactions and/or print mailers tow ards these services.
Friday should be your #1 priority day, with Thursdays & Mondays 2nd & 3rd, respectively. Wednesdays are your least busy day.
With increased photo posts directly to your Google business page in June, we were able to get almost t w ice the online views of the competition.
After looking over your Google Analytics, it was obvious that mailbox rental & notary services are attracting the most customer attention.
Your busiest hours are 10a-2pm, so I would make sure there is adequate staff available to answer incoming phone calls. I will also be focusing social media posts to more closely follow this schedule.
Overall, online traffic has increased and potential customers are most interested in your shipping services as well as money orders.
I would recommend placing a Google Ad to promote your mailbox rentals - this would cost between $100-$150 to run for 1 week in July.
L OW SOCI A L M EDI A Lauren Watkins laurenow m@gmail.com 816-534-3093 9811 Westminster Ct., Apt 2 Lenexa, KS 66215