Rates Trekking Circuits USD

Trekking Circuits SERVICE RATES FOR FOREIGNERS USD · TTOO Season 2021-2022 20 October 2021 to 30 April 2022

Service Rates for Foreigners · Season 2021 - 2022 20 October 2021 to 30 April 2022

Our mountain hostel and cabin rates are exempt of service taxes (VAT) for international guests that present the required documents. This exemption does not apply to campsites or equipment.

RATES ARE PER PERSON AND PER NIGHT Lodging only, no meals included.

RATES October to April

Campsite, based on double occupancy

USD $21

• Single occupancy supplement.

USD $11

Fully-equipped Campsite, based on double occupancy*

USD $65

• Single occupancy supplement.

USD $10

Single bed in Mountain Hostel or Dome*

USD $116

Mountain Cabin in Cuernos Sector, based on 2 per cabin and shared bathrooms

USD $180

• Single occupancy supplement.

USD $160

If you bring your own sleeping bag, you will receive a discount of USD $5 on the lodging price.

You must specify that you are bringing your own sleeping bag at the time you make the reservation. It is not possible to make refunds at our mountain hostels or campings. This discount applies only for reservations in Fully-equipped and Campsite.

GEAR RENTAL

RATES October to April

Mountain-standard tent for 2 people

USD $39

Mountain-standard sleeping bag and sleeping mat

USD $30

Meal service (values for each service are per person) We offer breakfast, lunch and dinner, as well as half board (breakfast and dinner) and full board (breakfast, box lunch and dinner). Meals are set menus with a vegetarian option (book in advance at the front desk during check-in).

Full Board

Half Board

USD $80

USD $56

Breakfast

Box Lunch

Lunch

USD $21

USD $26

USD $39

Dinner

Christmas and New Year’s Eve Dinner

USD $39

USD $70

Foreign guests are not charged the 19% tax for lodging services if they show their passport and immigration card (original) at the time of check-in.

Campsite on ground/platform: There are Campsites, subject to the sector’s availability, on the ground and on wooden platforms. Bathrooms are shared and include showers with hot water (subject to a time schedule).

Single Bed in Mountain Hostel or Dome*: Lodging in mixed, shared rooms with bunk beds for 6 to 8 people. Each bed includes a sleeping bag and a pillow.

Fully-equipped Campsite*: Mountain-standard tent set up with sleeping bag and sleeping mat. Bathrooms are shared and include showers with hot water (subject to a time schedule).

Mountain Cabin: The mountain cabin located in the Cuernos Sector offers a room for 2 people (3, subject to availability) with fully-made beds and towels. Every mountain cabin has a firewood heater and shared bathrooms exclusively for the mountain cabins.

Remember, for every night you stay in one of our accommodations, US $2 is donated to our NGO AMA Torres del Paine. This way we all contribute to the conservation of the Park´s and Cerro Paine Reserve’s natural and cultural beauty.

Remember to BRING A TOWEL AND LINER! (a sheet for the inside of a sleeping bag) Why use a liner? To increase your body temperature

Trekking Circuits

Tour Operators and Agencies These policies apply exclusively for bookings in Las Torres Mountain Hostels, Camping and Cabins in the following Sectors: Central, Chileno, Cuernos, Serón and Francés.

Reservation Confirmation: • All reservations, modifications and cancellations must be confirmed in writing and have a confirmation number.

• Booking confirmations will be sent within 24 hours for programs that include only Las Torres Patagonia accommodation and services. For programs that include external services, the deadline may exceed 48 hours, depending in this case exclusively on the response of the accommodation provider.

Contact: For information and reservations contact your sales executive or info@lastorres.com Payments: • The reservation payment must be made for individuals and groups: 1. 31 days prior to check-in for per night accommodation and programs with 100% accommodation at Las Torres Patagonia. For bookings requested within 31 days, 100% payment is due within 48 hours of receipt of booking confirmation.

2. 45 days prior to check-in date for programs with 1 or more nights of accommodation with external services. For bookings requested within 45 days, 100% payment is due within 48 hours of receipt of booking confirmation.

Changes and Cancelations without Charge • You can reschedule a reservation, change the name of a reservation free of charge or cancel a reservation with 100% refund up to: 1. 20 days prior to check-in for accommodation per night and programs with 100% accommodation at Las Torres Patagonia. Reservations cancelled 19 days or less prior to check-in date will be charged a penalty of 100% of the value of the reservation.

2. 45 days prior to the check-in date for programs with 1 or more nights of external serviced accommodation. Reservations cancelled 44 days or less prior to the check-in date will be charged a penalty of 100% of the value of the reservation.

All changes to bookings, outside of the cancellation and payment deadlines, which result in a lower value than the original quote, are non-refundable. If the rebooking generates a higher value than the original quote, this price difference must be paid.

Cancellations after the Deadline due to COVID-19 • In case of a COVID-19 outbreak, which implies border closures, closure of Torres del Paine National Park, national quarantine or the client is infected with COVID-19, in any of the cases, a medical certificate or proof of cancellation for Covid-19 reasons will be requested, outside of the established cancellation deadlines, Las Torres Patagonia can offer the following alternatives: - Reschedule the reservation date for a stay until April 2023.

- Transfer the reservation to another name.

• The cost of entrance fees to Torres del Paine National Park included in the Hotel las Torres and Trekking Circuits programs: - Because the entrance fees to Torres del Paine National Park must be matched with the personal data of each passenger to an external agency, such as CONAF (National Forestry Corporation), the cost of the entrance fees is non-refundable.

- PNTP tickets are not transferable.

• The cost of guides and porters in private service are non-refundable and non-transferable.

• For programs with 1 or more nights with lodging external to Las Torres Patagonia, the policies of the external suppliers will apply, therefore, for this type of program, the COVID-19 cancellation policy applies

partially only to Las Torres Patagonia lodging and services.

• If the rescheduling coincides with Christmas (24 December) or New Year’s Eve (31 December), an additional cost will be charged for the special dinner services for these dates, according to the corresponding values for the 2022-2023 season.

Groups: • Programs: For groups of 15 passengers paying for full board programs, 1 additional person is released for meals, i.e. person number 16. Released includes food only, not including accommodation, additional services or equipment.

• Lodging per Night: For groups of 15 passengers paying for accommodation, 1 additional person is released in mountain hut, cabin or camping accommodation. In other words, the 16th person is released. Released includes only accommodation in mountain hut, cabin or camping, it does not include food or additional services.

In accordance with current health regulations, a Mobility Pass will be required for both Chileans and foreigners to enter Las Torres Hotel restaurant and bar and the Mountain Hostel restaurants. In addition to this measure, Las Torres Patagonia will require a Mobility Pass to enter the hotel rooms and Mountain Hostel rooms. This restriction does not apply to camping accommodation.

Payment Methods 1. Credit Card: using PayPal, MercadoPago: • Payments with WebPay Plus require Credit Card details.

• Payments with Paypal should account online@lastorres.com, confirmation is received.

WebPay Plus and and MercadoPago to be sent to this once the booking

Pre-Rooming: • For groups, a pre-rooming list is requested 60 days prior to check-in, after which Las Torres Patagonia can release 50% of the unnamed blocks/allotments.

NO SHOW: • Check-in is at 15:00 hrs. and check-out at 09:30 hrs.

• Guests must arrive at the accommodation before 21:00 hrs. on the date indicated in the reservation.

If you do not show up at the indicated time, Las Torres Patagonia reserves the right to charge 100% of the value of the reservation for No Show, and the reservation may be available again for sale.

COVID-19 Sanitary Protocols: • Las Torres Patagonia meets the highest standards for the prevention of the spread of COVID-19, see details of Las Torres’ Commitment to Safety and Wellbeing here: Sanitary Protocols

2. Bank Transfer within Chile: • Account name: Servicios Turísticos Fantástico Sur Limitada.

• RUT: 78.809.700-K • In Chilean Pesos - Banco Santander 31-80202-4 • In US$ - Banco Santander 51-30002040 3. International Bank Transfer: - via bank in USA: • Name of the Bank: CorpBanca New York Branch • Address: 885 Third Avenue, 33rd floor New York 10022, USA • ABA Number: 026014627 • Swift: Code CONBUS33 • Beneficiarys Name: Servicios Turísticos Fantástico Sur Limitada.

• Account Number: 3003067

USEFUL TIPS

for your trip to Torres del Paine WHEN IS THE BEST TIME TO VISIT? Each season has its own charm! Torres del Paine National Park is open all year, but the most popular time to visit is between October and April, coinciding with spring and summer in the southern hemisphere. This period is characterized by sunny days, less rain, average

temperatures of around 15°C/59°F and up to 16 hours of natural light.

Hotel Las Torres operates between November and April and remains closed during winter.

WHAT TO BRING Come prepared to experience the magic of all four seasons in one day in Patagonia. The weather changes constantly, but there’s nothing like watching the wind sweep away fluffy clouds and reveal a horizon of soaring peaks and heavenly blue skies. We suggest you bring the following on your adventure:

Camera + Charger + Adaptor

Sunglasses with UV protection

Sunscreen Factor 50

Warm hat and cap

Comfortable trekking shoes

Waterproof jacket

Trekking pants with zipper to turn into shorts

Fleece sweater to protect against the wind

Face mask + hand sanitizer First layer clothing

Gloves

CURRENCY AND PAYMENT OPTIONS

MOBILE COVERAGE

Please remember that there are no ATMs or exchange offices in the National Park.

Prices charged in chilean pesos already include the 19% national tax.

The currency used in Chile is the Chilean Peso but we also accept US dollars and credit cards (Mastercard, Visa, American Express).

Shortly after leaving Puerto Natales mobile service will most probably be out of range, however you will find wifi service in each of our accomodation sectors.

VOLTAGE AND POWER PLUGS This is what our power plugs look like.

We recommend bringing an adaptor. The standard voltage is 220 V and the standard frequency is 50 Hz.

TRAVEL INSURANCE Make sure you bring travel insurance to cover possible medical treatments (including COVID).

BEST SHOTS We recommend you always have your camera ready to capture shots of unique cloud formations, our galloping horses, wild foxes, guanacos, or even pumas that walk by the hotel grounds.

SUSTAINABILITY AND CONSERVATION PROJECTS Las Torres Reserve is committed to protecting and preserving the beautiful natural environment in Torres del Paine National Park. In 2004 AMA Torres del Paine, our nonprofit organization, was founded with the mission to lead and participate in scientific investigation, conservation and environmental educational projects. Our philosophy is to give back to nature and maintain it´s pristine state for future generations. Which is why over the last decade our operation has moved from traditional Patagonian cattle ranching to eco-tourism, and nature and culture conservation.

Here is some of the work we are involved in: • Las Torres Park Rangers - our private team work to protect and support the visitors to Las Torres Reserve and the Park, together with the team from CONAF, the national park adminisitrator.

• Together, we also provide supervision and security for the famous Las Torres trail and lookout, to ensure that all our visitors enjoy a safe experience.

• We created a Welcome Center, as a place to receive our guests and visitors, offer information and education about the Park, recomendations and details of our rules and protocols.

• Cultivation of an organic (kitchen) garden using regenerative agriculture practices to produce more than 4 tons of fresh fruit and vegetables for the restaurant kitchens and bars, together with 14 tons of organic recycled compost during a typical season.

• Waste reduction and recycling program.

• Reforestation project - with native lenga trees.

• Trail restoration campaigns.

• A zero percent plastic policy in our sustainable Bar Pionero which includes the use of self-made copper straws.

• Home-made cocktails served in glasses made from recycled glass bottles.

• Holistic Grassland Management - Las Torres obtained the Ecological Outcome Verification Certificate.

• Forest fire prevention projects.

Please let us know if you are interested in more information or in actively participating in any of our projects to preserve our pristine environment... or give back to nature.

Learn more at www.lastorres.com and www.amatorresdelpaine.org

Planting Lenga trees

Las Torres Reserve - Welcome Center Our Welcome Center receives visitors when they arrive at Las Torres Reserve.

Our modern and cozy design offers:

Coffee shop

Information desk

Mountain gear storage

Bathrooms

Excursions

Bus tickets

Help us take care of Torres del Paine National Park

Take your trash back to the city

Do not feed the animals Respect wildlife

Give way to horses

Take care of nature

Protect our water sources

Use only authorized trails

Respect the signs

Do not hike alone

Respect trail opening and closing times.

PLEASE REMEMBER You must arrive with an accommodation reservation.

CAMPFIRES PROHIBITED

NO SMOKING

NO LITTERING

OUR SAFETY PROMISE With the wellbeing of our guests and staff in mind, we have aligned all of our services with the highest industry standards to assure a safe experience.

Professional trained staff

Reinforced cleaning, disinfection and sanitation protocols

Protocols for the detection and isolation of COVID-19 cases

Use of latest technology

Social distancing and use of face masks

Digital presentation of information

COVID-19 Sanitary Protocols Las Torres Reserve has implemented all the recommended standards and protocols to protect against COVID-19, here you will find full details of our Cleanliness and Safety Promise:

Cleanliness and Safety Promise

Las Torres Viewpoint

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