Trust & Will Training Guide

TRAINING TIP

TRUST & WILL ESTATE PLANNING SERVICES Helping Members secure their family’s future

Law Enforcement’s Premier Financial Services Provider

TRUST & WILL ESTATE PLANNING SERVICES

DETAILS: Members can receive discounted online estate planning services from Trust & Will, a leading online self-service estate planning service provider.

EXPERT HELP

DATES:

AFFORDABLE

Access support whenever you need it.

Services will be available August 23, 2023.

Less expensive than working with an attorney, plus get 10% off a will or trust of your choice.

PURPOSE:

CONVENIENT

There is high member demand for estate planning services. This provides members with a low-cost, easy, and secure way to create a will or trust online with expert help, if they need it.

Complete online in as little as 30 minutes.

TALKING POINTS: • AFFORDABLE: More affordable than an attorney, and members and their spouses get 10% off estate planning services.

• SIMPLE: Create a will or trust quickly and easily from the comfort of home.

• EFFICIENT: This secure, guided process is faster than working with an estate planning attorney.

• SMART: All documents are legally valid and state specific. Trust & Will’s U.S.-based support team is available 6 days a week via chat and email. Members also have the option to speak with an attorney at any point during the process.

• SAFE: Bank-level encryption keeps information secure.

An Estate Plan allows a Member to: • Name guardians for minor children and pets.

• Select beneficiaries to receive specific assets.

• Complete healthcare documents and select a power of attorney.

• Minimize future expenses and reduce estate taxes.

• Avoid probate (with a trust-based estate plan).

• Secure their family’s financial future.

• S et up end-of-life arrangements.

COLLATERAL FOR MEMBERS: • E mails

• P ush notifications

• P rompts

• Newsletter articles

• A ds

• F lyers

• S tatement messages/inserts

TRUST & WILL ESTATE PLANNING SERVICES Helping Members secure their family’s future

TRUST & WILL ESTATE PLANNING SERVICES Helping Members secure their family’s future

TRUST & WILL ESTATE PLANNING SERVICES

FREQUENTLY ASKED QUESTIONS: Q: WHO MIGHT BE INTERESTED IN THIS SERVICE? A: Any Member 18 or older with an active account who: • Owns property/assets • Has children/pets • Has specific care preferences in a medical emergency Q: HOW MUCH IS THE MEMBER DISCOUNT? A: 10% off the regular service cost.

• Will-based plans start at $199* • Trust and will-based plans start at $499* *Prices quoted are before Member discount. Trust & Will, a leading digital estate planning platform, is offering a 10% discount on estate plans specifically for LAPFCU members. No promo code required, the 10% discount is automatically applied at checkout to the initial purchase of a will- or trust-based estate plan.

Subsequent plan upgrades are not eligible for a discount.

Q: WHAT IS AN ESTATE PLAN AND WHAT IS INCLUDED? A: This comprehensive set of documents helps protect Members, their loved ones, and their assets for the future. An estate plan activates when someone passes away, so children, pets, assets, final arrangements, and health care decisions will be made per Member’s direction.

A plan can include the following: • WILL: Plan for what happens after your death, secure your family, and decide how your assets will be distributed.

• TRUST: Take more control over your plan during your lifetime and after death to avoid the cost and burden of probate.

• HEALTHCARE DOCUMENTS: Outline your medical and non-medical wishes in case you are unable to make your own decisions during your lifetime.

Q: WHAT IS THE DIFFERENCE BETWEEN A WILL AND A TRUST? A: Wills and trusts are similar; both help determine who will receive a Member’s assets, but they have different ways of distributing those assets.

WILL: This simple document allows Members to name guardians for kids and pets, designate where assets go, and specify final arrangements. It does have some drawbacks: it offers more limited control over asset distribution and often has to go through a probate process after death.

TRUST: Like a will, a trust specifies asset distribution, and provides greater control over when and how assets are distributed. Trusts are a bit more complex to set up, but can help minimize or avoid probate entirely, which can justify the additional work upfront. (Probate is a legal process to distribute a deceased person’s estate; most people prefer to avoid it because of the cost and time required).

TRUST & WILL ESTATE PLANNING SERVICES

Q: WHAT ARE THE BENEFITS OF THE ONLINE SERVICE THROUGH TRUST & WILL? A: Benefits include: • Quick and easy: Members can customize their estate plans online. Members can complete a will in about 30 minutes or go at their own pace.

• Cost-effective: This secure, guided process is much less expensive and faster than working with an estate planning attorney.

• Legal and binding: The Trust & Will legal team has verified that Members will have the correct documents and resources for their estate plan. All documents are legally valid and state-specific.

• Safe: Bank-level encryption keeps all information secure.

• Support: Trust & Will’s U.S.-based support team is available 6 days a week via chat and email: Monday-Friday, 7.a.m.-5.p.m. PT, Saturday, 7 a.m.-2 p.m. PT. Q: CAN MEMBERS REQUEST LEGAL ASSISTANCE DURING THEIR PLANNING? A: Attorneys are available as needed, but an additional service cost will apply.

Q: WHAT IS THE ESTATE PLAN CREATION PROCESS? A: Visit lapfcu.org/trust-will.

• Pick a plan. Members can take a quick quiz to determine which plan fits their needs.

• Ship documents for free.

• Sign and notarize documents. Mobile notary options are available.

• Share a digital copy of their plan with loved ones or financial advisors.

Q: WHEN SHOULD SOMEONE CREATE OR REVISE AN ESTATE PLAN? A: A Member might need a new or revised plan following major life events, such as: • Change in marital status • Having a child or grandchild • Buying a home • Buying a second home or a home in another state • Retirement planning QUESTIONS? Contact Omar: oramirez@lapfcu.org or 818-779-3275.

OTHER Q4 CAMPAIGNS/MEMBER COMMUNICATIONS: • Zelle®: New service for Members to send and receive money instantly.

• Home Equity Loan/HELOC: Online and mobile banking prompts, digital ads, and email – Ongoing • Why We’re Different — Sworn and Civilian Suite, exclusive financial programs for sworn & non-sworn law enforcement personnel: Emails, digital ads, and email – Ongoing

0723-065